Blackbaud eTapestry Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using Blackbaud eTapestry.

Other use cases:

  • Communication Management
  • Contact List Management
  • Campaign Management
  • Social Media Analytics
  • Relationship Management
  • Contract Management
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Blackbaud eTapestry.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

Blackbaud eTapestry Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud eTapestry works with different mediums / channels such as Phone Calls. Video. Offline etc.

Blackbaud eTapestry's features include Recording, Personalization, Dashboard, etc. and Blackbaud eTapestry support capabilities include Email Support, Chat Support, Phone Support, etc. also Blackbaud eTapestry analytics capabilities include Analytics, and Custom Reports.

Reviews

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission." - Karen Tuecke

Blackbaud eTapestry, Less Annoying CRM, Floify, monday sales CRM, iSpring Suite, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud eTapestry

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud eTapestry Customer wins, Customer success stories, Case studies

What benefits does Blackbaud eTapestry offer for Helpdesk Management?

What makes Blackbaud eTapestry ideal for Onboarding?

Why is Blackbaud eTapestry the best choice for Engagement Management?

Why is Blackbaud eTapestry the best choice for Communication Management?

How can Blackbaud eTapestry optimize your Contact List Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Leah Chang

Pain BC

eTapestry is allowing us to evolve as an organization. We have definitely grown into the next level of thinking strategically about how we can leverage this platform. Testimonial By Leah Chang
Blackbaud eTapestry testimonial

Danise Habun

Director of Resource and Development

Open Door Health Clinic of Illinois

We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. Testimonial By Danise Habun
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Leah Chang

Pain BC

eTapestry is allowing us to evolve as an organization. We have definitely grown into the next level of thinking strategically about how we can leverage this platform. Testimonial By Leah Chang
Blackbaud eTapestry testimonial

Danise Habun

Director of Resource and Development

Open Door Health Clinic of Illinois

We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. Testimonial By Danise Habun

Berwick Academy - Education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Catholic Charities of the Diocese of Madison - Non Profit Organization Management

Payment Assistant, part of Blackbaud Financial Edge NXT, helped Catholic Charities of the Diocese of Madison automate and streamline their payment processes. The finance team no longer prints checks ...or stuffs envelopes. Payments are processed with one click, giving real-time visibility into payment status. The virtual card feature made vendor payments secure and easy. The team saved a lot of time and improved efficiency.

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Porter-Gaud School - Education

Blackbaud Raiser’s Edge NXT Optimized Donation Forms helped Porter-Gaud School save time and streamline giving processes. Staff now complete donation entry in less than half the time. The new forms a...re easy for parents and staff to use. Receivables increased by over $10,000 compared to last year. The school can create custom forms for different campaigns, making fundraising more flexible and efficient.

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Martlets - Hospital & Health Care

Martlets used Blackbaud Raiser’s Edge NXT and Blackbaud Merchant Services to improve their fundraising. The software let them process donations faster and send automatic thank-you messages. This cut ...out manual steps and reduced errors. The team now spends less time on admin and more time connecting with supporters. Martlets saw benefits from purpose-built donation forms and increased online giving.

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Bow Valley College - Education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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The Salvation Army, USA Southern Territory - Non Profit Organization Management

Blackbaud Enterprise Fundraising CRM helps The Salvation Army, USA Southern Territory manage donor data and fundraising. The software supports over 600 users across 15 states. It streamlines workflow...s and boosts productivity for staff. The system helps engage 6.5 million constituents. The organization distributed 60,011 food boxes and provided over 426,000 snacks last year. Staff value the flexibility, integration, and support from Blackbaud and partners like BrightVine.

Read on →

Frequently Asked Questions(FAQ)

for Blackbaud eTapestry

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

Less Annoying CRM, Floify, Monday Sales CRM and ISpring Suite are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud, Inc. News

Partnership

Blackbaud Supports Generation: You Employed to Advance Workforce Development and Economic Mobility - PR Newswire

Blackbaud announced a multi-year philanthropic partnership with Generation: You Employed, a global nonprofit, to support workforce development through AI-driven curriculum innovation. This initiative aims to enhance economic mobility by integrating AI tools into Generation's training programs, aligning with Blackbaud's commitment to social impact and inclusion. Blackbaud will also provide volunteer opportunities for its employees to further support this collaboration.

Financial

Blackbaud Q4 and 2025 results call Feb. 10 | BLKB Stock News

Blackbaud will announce its fourth quarter and full year 2025 financial results on February 10, 2026, at 8:00 a.m. ET. The earnings call will include 2025 financial outcomes, 2026 guidance, long-term goals, and recent AI innovations. A live webcast will be available on Blackbaud's investor website.

Company

Blackbaud Welcomes 12 AI-Powered Startups to Social Good Tech Accelerator

Blackbaud has announced the latest cohort for its Social Good Startup Program, welcoming 12 AI-driven startups focused on enhancing nonprofit and socially responsible operations. The program aims to empower early-stage ventures by integrating them with Blackbaud's ecosystem, fostering innovation in the social impact sector. The cohort includes diverse founders and offers tailored growth plans, access to resources, and promotional opportunities.

Product

Blackbaud (NASDAQ: BLKB) unveils AI Agents for Good and nonprofit intelligent workflows - Stock Titan

Blackbaud unveiled AI-driven innovations at its bi-annual Product Update Briefings, introducing "Agents for Good" and expanding AI capabilities across fundraising, finance, K-12, and corporate impact solutions. Key updates include the Development Agent for donor management, AI features in Raiser's Edge NXT, and Document Intelligence in Financial Edge NXT. These enhancements aim to automate workflows and enhance data-driven engagement.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO