Customer stories

Product Business Settings

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care industries and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud eTapestry Product Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

How satisfied the customers are with Blackbaud eTapestry use-cases

Reviews

"To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors." - Annam Manthiram
"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that." - Danise Habun

Blackbaud eTapestry Customer Insights, Testimonials and Case Studies

How does Blackbaud eTapestry facilitate Helpdesk Management?

How does Blackbaud eTapestry address your Onboarding Challenges?

How efficiently Does Blackbaud eTapestry manage your Engagement Management?

What benefits does Blackbaud eTapestry offer for Communication Management?

What benefits does Blackbaud eTapestry offer for Contact List Management?

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

Less Annoying CRM, Floify, Monday Sales CRM and ISpring Suite are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Annam Manthiram

Director of Development

Meals on Wheels of Albuquerque

To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. Testimonial By Annam Manthiram
Blackbaud eTapestry testimonial

Danise Habun

Director of Resource and Development

Open Door Health Clinic of Illinois

We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. Testimonial By Danise Habun
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Annam Manthiram

Director of Development

Meals on Wheels of Albuquerque

To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. Testimonial By Annam Manthiram
Blackbaud eTapestry testimonial

Danise Habun

Director of Resource and Development

Open Door Health Clinic of Illinois

We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. Testimonial By Danise Habun
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

Cancer Research Society - Nonprofit Organization Management

Blackbaud TeamRaiser helped Cancer Research Society grow annual fundraising by 941%. The Challenge Against Cancer program uses TeamRaiser for peer-to-peer fundraising events. Participants create cust...om pages, share stories, and track progress. TeamRaiser tools boost engagement and make fundraising easy. Real-time analytics and outreach features help maximize donations and build community.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

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Hebron Christian Academy - Education - Large

Blackbaud Billing Management helped Hebron Christian Academy streamline tuition and billing. The school needed a solution for its new continuous enrollment model. Blackbaud Billing Management integra...ted with their existing systems. The school fully implemented the platform in four months. 93% of households set up accounts and payments in the first few weeks. Staff and families now enjoy a simpler, more efficient billing process.

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University of Georgia - Education

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

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lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud, Inc. News

Product
 

Blackbaud Expands AI Innovation to Boost Social Impact Outcomes

Blackbaud expands its AI capabilities to enhance social impact outcomes, showcasing customer successes such as a 96% employee engagement rate via the YourCause CSRconnect platform and a 44% fundraising increase with Raiser's Edge NXT. The company partners with Anthropic to introduce a new AI experience and projects 2026 GAAP revenue between $1.173 billion and $1.179 billion.

Executive
 

LaCour To Head Blackbaud Giving Fund

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour, formerly Blackbaud's chief marketing officer, will lead the Fund's strategy and partnerships, focusing on enhancing transparency and efficiency in charitable giving. Her extensive experience in philanthropy and technology positions her to expand the Fund's impact within the social impact ecosystem.

Executive
 

The Blackbaud Giving Fund Appoints Catherine LaCour as Chief Executive ...

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour will lead the Fund's strategy and partnerships, enhancing its role in facilitating charitable giving. Her extensive experience in philanthropy and technology positions her to drive growth and innovation in nonprofit engagement.

Financial
 

Blackbaud Reports Operating Margin Of 16.9%

Blackbaud reported a GAAP operating margin of 16.9% for 2025, with total revenue of $1.1 billion, reflecting a 2.3% decline due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.5%. The company achieved the Rule of 40 metric ahead of schedule, indicating strong financial health. Projections for 2026 include GAAP revenue between $1.173 billion and $1.179 billion.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO