Blackbaud eTapestry Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using Blackbaud eTapestry.

Other use cases:

  • Communication Management
  • Contact List Management
  • Campaign Management
  • Social Media Analytics
  • Relationship Management
  • Contract Management
  • Social Media Marketing
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Blackbaud eTapestry.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Grow Market Share
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Blackbaud eTapestry Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud eTapestry works with different mediums / channels such as Phone Calls. Video. Offline etc.

Blackbaud eTapestry's features include Recording, Personalization, Dashboard, etc. and Blackbaud eTapestry support capabilities include Email Support, Chat Support, Phone Support, etc. also Blackbaud eTapestry analytics capabilities include Analytics, and Custom Reports.

Reviews

"To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors." - Annam Manthiram

Peer review evidence (same sources as the product rating summary)

"...Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own...." Testimonial by Melissa Azzara, Development Office Manager, Ursuline Sisters of Tildonk
"...Going to the training is very helpful for getting the big picture for functionality, however, the online training options are so helpful that if you can't go to the live training, you still have everything you need at your fingertips...." Peer review by Heather G., Database Coordinator, Religious Institutions
"...With a database in place, Open Door Health Center looks toward increasing donor engagement by targeting individual donors in a more personalized way and beginning to explore major gifts...." Case Study Open Door Health Clinic of Illinois

Blackbaud eTapestry, iSpring Suite, Gusto, Bloomerang, Giveffect, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud eTapestry

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud eTapestry Customer wins, Customer success stories, Case studies

How can Blackbaud eTapestry optimize your Helpdesk Management Workflow?

How can Blackbaud eTapestry optimize your Onboarding Workflow?

What solutions does Blackbaud eTapestry provide for Engagement Management?

What solutions does Blackbaud eTapestry provide for Communication Management?

What solutions does Blackbaud eTapestry provide for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Annam Manthiram

Director of Development

Meals on Wheels of Albuquerque

To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. Testimonial By Annam Manthiram
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Melissa Azzara

Development Office Manager

Ursuline Sisters of Tildonk

Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member. Testimonial By Melissa Azzara
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Annam Manthiram

Director of Development

Meals on Wheels of Albuquerque

To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. Testimonial By Annam Manthiram
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Melissa Azzara

Development Office Manager

Ursuline Sisters of Tildonk

Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member. Testimonial By Melissa Azzara
 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →
 

Williston Northampton School - Education - Small

Easthampton, USA

Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software for transparent reporting and strategic planning. Automated int...egration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.

 

Crowe LLC - Accounting - Large

Chicago, USA

YourCause from Blackbaud helped Crowe LLC simplify corporate social responsibility work. The platform reduced admin tasks and made it easier for employees to engage in giving and volunteering. Crowe ...used AI-powered tools to measure and share impact stories. The solution enabled faster donations and deeper team involvement. Crowe’s Purpose & Sustainability Manager praised the tools for making work life easier.

 

Vecova - Non Profit Organization Management - Small

Calgary, Canada

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After staff changes, their donor data was inconsistent. Prospect Insights helped them find 72 new major gift pros...pects. Four donors gave matching gifts for Giving Tuesday. Vecova achieved their best Giving Tuesday matching donation performance, raising $40,000. The team now engages donors more personally and efficiently.

 

University of Montevallo - Education - Small

Montevallo, USA

Blackbaud fundraising and analytics solutions helped the University of Montevallo surpass its $30 million campaign goal in just one year, raising $37 million. The university used Prospect Insights in... Raiser’s Edge NXT and ResearchPoint to automate prospect research and segment donor lists. AI-powered recommendations enabled the team to identify and cultivate new major gift prospects. The university secured two $25,000 scholarships from a single donor. The campaign’s early success led to an increased goal of $50 million.

Frequently Asked Questions(FAQ)

for Blackbaud eTapestry

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

ISpring Suite, Gusto, Bloomerang and Giveffect are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud, Inc. News

Product

Blackbauds Latest Product Innovations Reflect Companys Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud has announced a series of AI-driven product innovations aimed at enhancing its social impact solutions. These innovations include the Development Agent for Raisers Edge NXT, which automates donor engagement, and Chat for Blackbaud AI, which integrates context-aware intelligence into core solutions. These updates are designed to increase efficiency, improve decision-making, and strengthen customer engagement across various sectors, including education and financial management.

Awards

Blackbaud Recognized for AI Innovation and Leadership by the American Business Awards

Blackbaud received two Bronze Stevie Awards from the American Business Awards for AI innovation and leadership. The company was recognized in the AI for Social Good category for its AI solutions aiding nonprofits, and Carrie Cobb, Blackbaud's chief data and AI officer, was honored in the Women in AI Leadership category for her ethical AI innovation efforts.

Product

Blackbaud Launches New Category of AI Agent with General Availability of its First Agent for Good

Blackbaud has launched its first AI agent, the Development Agent, designed to enhance donor engagement and fundraising efficiency. This agent, part of Blackbaud's new category of agentic AI, is now available to Raisers Edge NXT customers in the U.S. It operates autonomously, helping organizations personalize outreach and build donor trust, with plans to expand to other products and markets.

Product

Blackbaud's Latest Product Innovations Reflect Company's Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud announced new AI-powered product innovations, including the Development Agent for Raiser's Edge NXT, enhancing fundraising capabilities. The updates aim to integrate AI into systems of record, improving efficiency and decision-making across financial management and education sectors. These innovations emphasize trust, data, and context to maintain Blackbaud's market leadership in the social impact sector.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO