Blackbaud eTapestry Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using Blackbaud eTapestry.

Other use cases:

  • Communication Management
  • Contact List Management
  • Campaign Management
  • Social Media Analytics
  • Relationship Management
  • Contract Management
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Blackbaud eTapestry.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

Blackbaud eTapestry Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud eTapestry works with different mediums / channels such as Phone Calls. Video. Offline etc.

Blackbaud eTapestry's features include Recording, Personalization, Dashboard, etc. and Blackbaud eTapestry support capabilities include Email Support, Chat Support, Phone Support, etc. also Blackbaud eTapestry analytics capabilities include Analytics, and Custom Reports.

Reviews

"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that." - Danise Habun

Peer review evidence (same sources as the product rating summary)

"...Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own...." Testimonial by Melissa Azzara, Development Office Manager, Ursuline Sisters of Tildonk
"...I think the support team and the training videos are awesome...." Peer review by Cristy, Midtown Educational Foundation
"...The vendor is very supportive, both in the initial training, and in following up with questions from users...." Peer review by Maggie McCullough, Non-Profit Organization Management

Blackbaud eTapestry, Less Annoying CRM, Floify, monday sales CRM, iSpring Suite, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud eTapestry

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud eTapestry Customer wins, Customer success stories, Case studies

How can Blackbaud eTapestry optimize your Helpdesk Management Workflow?

How can Blackbaud eTapestry enhance your Onboarding process?

Why is Blackbaud eTapestry the best choice for Engagement Management?

What benefits does Blackbaud eTapestry offer for Communication Management?

How can Blackbaud eTapestry optimize your Contact List Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Danise Habun

Director of Resource and Development

Open Door Health Clinic of Illinois

We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. Testimonial By Danise Habun
Blackbaud eTapestry testimonial

Jennifer Schmitt

Associate Director

Congenital Hyperinsulinism International

We never have a minute to spare with our lifesaving agenda, so having the right tools is really important. Testimonial By Jennifer Schmitt
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Danise Habun

Director of Resource and Development

Open Door Health Clinic of Illinois

We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. Testimonial By Danise Habun
Blackbaud eTapestry testimonial

Jennifer Schmitt

Associate Director

Congenital Hyperinsulinism International

We never have a minute to spare with our lifesaving agenda, so having the right tools is really important. Testimonial By Jennifer Schmitt
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

Sam Houston State University - Education - Large

Huntsville, USA

Blackbaud Award Management helped Sam Houston State University simplify its scholarship process. The platform reduced application completion time to under an hour. Nearly 90% of scholarship opportuni...ties are now auto-matched to students. The university saw a 40% year-over-year increase in applications. Mobile access improved, making it easier for students to apply. Staff and students both benefited from the streamlined system.

University of Indianapolis - Education - Medium

Indianapolis, USA

Blackbaud helped the University of Indianapolis break fundraising records. The advancement team used data-driven tools instead of guesswork. They raised over $10 million annually, including $16 milli...on in one year. Predictive analytics reconnected them with a long-lost alum, leading to a new endowed scholarship. The team now focuses on building strong donor relationships using Blackbaud’s integrated solutions.

Jim Pattison Children's Hospital Foundation - Non Profit Organization Management - Small

Canada

Blackbaud Financial Edge NXT and Raiser’s Edge NXT helped Jim Pattison Children’s Hospital Foundation improve financial stewardship. The foundation can now track restricted and designated funds more ...accurately. Reconciliation is faster and easier. Donors get clear, timely reports about their impact. The team saves time and uses Blackbaud AI to boost transparency and trust.

Archdiocese of Indianapolis - Religious Institutions - Medium

Indianapolis, USA

Blackbaud Raiser's Edge NXT with Prospect Insights Pro helped the Archdiocese of Indianapolis increase giving potential by 61%. The solution identified 311 new high-potential prospects and uncovered ...$14 million in new giving opportunities. Gift officers used predictive insights to focus outreach and manage donor portfolios more efficiently. Structured data and clear metrics improved accountability and decision-making. The Archdiocese now engages donors year-round, supporting a $6 million annual appeal.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Blackbaud eTapestry

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

Less Annoying CRM, Floify, Monday Sales CRM and ISpring Suite are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (58)
Custom Reports

3.35/5

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud, Inc. News

Awards

Blackbaud named to Newsweek green list again

Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year, recognizing its environmental sustainability efforts among 850 public companies across 28 countries. This recognition highlights Blackbaud's commitment to carbon neutrality and ongoing decarbonization initiatives.

Awards

Blackbaud Repeats as Newsweek's World's Greenest Companies

Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year in 2026. This recognition highlights Blackbaud's commitment to sustainability, having achieved carbon neutrality for five years. The company's focus on ESG metrics may enhance its appeal to environmentally conscious clients in the nonprofit and social impact sectors.

Awards

Blackbaud Named to Newsweek's World's Greenest Companies List for ...

Blackbaud has been named one of the World's Greenest Companies for 2026 by Newsweek and Plant A Insights Group. This recognition highlights Blackbaud's efforts in reducing environmental impact and advancing sustainability, marking the second consecutive year the company has received this honor.

Awards

Blackbaud Named Among Top 850 World's Greenest Companies for Second ...

Blackbaud has been recognized among the top 850 firms on the World’s Greenest Companies 2026 list, evaluated on emissions, water use, waste, and sustainability disclosures. This marks its fifth year of carbon neutrality, achieved through remote work policies and conservation efforts.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO