Blackbaud eTapestry Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using Blackbaud eTapestry.

Other use cases:

  • Communication Management
  • Contact List Management
  • Campaign Management
  • Social Media Analytics
  • Relationship Management
  • Contract Management
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Blackbaud eTapestry.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

Blackbaud eTapestry Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud eTapestry works with different mediums / channels such as Phone Calls. Video. Offline etc.

Blackbaud eTapestry's features include Recording, Personalization, Dashboard, etc. and Blackbaud eTapestry support capabilities include Email Support, Chat Support, Phone Support, etc. also Blackbaud eTapestry analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future." - Natalie Fortunato

Blackbaud eTapestry, Less Annoying CRM, Floify, monday sales CRM, iSpring Suite, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud eTapestry

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud eTapestry Customer wins, Customer success stories, Case studies

What makes Blackbaud eTapestry ideal for Helpdesk Management?

Why is Blackbaud eTapestry the best choice for Onboarding?

How does Blackbaud eTapestry address your Engagement Management Challenges?

What makes Blackbaud eTapestry ideal for Communication Management?

How does Blackbaud eTapestry facilitate Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Natalie Fortunato

Executive Director

South Jersey Dream Center

Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. Testimonial By Natalie Fortunato
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Natalie Fortunato

Executive Director

South Jersey Dream Center

Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. Testimonial By Natalie Fortunato
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Cancer Research Society - Nonprofit Organization Management

Blackbaud TeamRaiser helped Cancer Research Society grow annual fundraising by 941%. The Challenge Against Cancer program uses TeamRaiser for peer-to-peer fundraising events. Participants create cust...om pages, share stories, and track progress. TeamRaiser tools boost engagement and make fundraising easy. Real-time analytics and outreach features help maximize donations and build community.

Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

Hebron Christian Academy - Education - Large

Blackbaud Billing Management helped Hebron Christian Academy streamline tuition and billing. The school needed a solution for its new continuous enrollment model. Blackbaud Billing Management integra...ted with their existing systems. The school fully implemented the platform in four months. 93% of households set up accounts and payments in the first few weeks. Staff and families now enjoy a simpler, more efficient billing process.

University of Georgia - Education

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

Frequently Asked Questions(FAQ)

for Blackbaud eTapestry

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

Less Annoying CRM, Floify, Monday Sales CRM and ISpring Suite are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (58)
Custom Reports

3.35/5 ★

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (58)
Custom Reports

3.35/5 ★

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud, Inc. News

Awards

Blackbaud Wins Awards for AI Innovation & Responsible Tech

Blackbaud received three prestigious awards for its AI innovation and responsible technology development. The accolades include the BIG Innovation Award, the Responsible AI Institute's RAISE Award, and the Stevie Award for Thought Leadership Campaign of the Year. These awards highlight Blackbaud's commitment to ethical AI and its transformative impact on the social impact sector through initiatives like the Intelligence for Good and the AI Coalition for Social Impact.

Partnership

Blackbaud Welcomes 11 AI-Powered Startups to Social Good Tech Accelerator

Blackbaud has introduced 11 AI-powered startups to its Social Good Tech Accelerator, reinforcing its commitment to fostering innovation in the social impact sector. This cohort includes startups focusing on enhancing nonprofit operations through AI-driven solutions. The program aims to empower these ventures by integrating them with Blackbaud's ecosystem, offering resources, and promoting diverse voices in tech.

Partnership

Blackbaud Supports Generation: You Employed for Workforce Development and Economic Mobility

Blackbaud announced a multi-year philanthropic partnership with Generation: You Employed, providing a six-figure donation to enhance workforce development through AI-driven curriculum tools. This initiative aims to improve economic mobility by equipping individuals with skills for meaningful employment, aligning with Blackbaud's commitment to social impact and inclusion.

Product

Blackbaud Launches New Category of AI Agent with General Availability ...

Blackbaud has launched its Development Agent, the first AI agent in its new "Agent for Good" category, now available to Raiser's Edge NXT customers in the U.S. This agent, designed for social impact, autonomously manages donor engagement, enhancing fundraising capabilities. Blackbaud plans to expand its AI offerings across other products and markets.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO