Vtiger Sales CRM Overview

Vtiger-Sales-CRM helps manage leads and automate sales tasks. Opportunities are tracked, team performance reviewed, and future sales forecasted across devices.

Use Cases

Customers recommend Opportunity Management, Forecasting, Lead Nurturing, as the business use cases that they have been most satisfied with while using Vtiger Sales CRM.

Other use cases:

  • Capturing Leads
  • Proposal & Quote Management
  • Workflow Management
  • Contact List Management
  • Lead Scoring
  • Lead Routing
  • Engaging And Following Up
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Vtiger Sales CRM.

Other priorities:

  • Enhance Customer Relationships
See all business priorities See less business priorities

Vtiger Sales CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger Sales CRM works with different mediums / channels such as E-Mail. and Text SMS.

Vtiger Sales CRM's features include Ticketing, Alerts: Popups & Notifications, and Dashboard. and Vtiger Sales CRM support capabilities include Email Support, Chat Support, Phone Support, etc. also Vtiger Sales CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our marketing team runs both inbound and outbound campaigns to generate leads. Further, the leads are qualified and handed over to the sales team. The sales team progresses the opportunity in the funnel from one stage to other after completing a set... of predefined tasks. During this entire customer journey, both marketing and sales teams use Vtiger CRM as the single source of truth for all customer related data. Meeting notes, quotes, sales presentations, emails, and every interaction both internal and external is recorded in Vtiger and is always accessible to every team member" - Siddharth

Vtiger Sales CRM, Scratchpad, Teamgate CRM, Floify, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger Sales CRM

Top Industries

  • Education
  • Events Services
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger Sales CRM is popular in Education, Events Services, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Vtiger Sales CRM Use Cases

How can Vtiger Sales CRM optimize your Opportunity Management Workflow?

What makes Vtiger Sales CRM ideal for Forecasting?

What solutions does Vtiger Sales CRM provide for Lead Nurturing?

What benefits does Vtiger Sales CRM offer for Capturing Leads?

How does Vtiger Sales CRM address your Proposal & Quote Management Challenges?

37 buyers and buying teams have used Cuspera to assess how well Vtiger Sales CRM solved their CRM needs. Cuspera uses 2181 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Vtiger Sales CRM testimonial

Siddharth

Director Business Development

kPoin

Our marketing team runs both inbound and outbound campaigns to generate leads. Further, the leads are qualified and handed over to the sales team. The sales team progresses the opportunity in the funnel from one stage to other after completing a set of predefined tasks. During this entire customer ...journey, both marketing and sales teams use Vtiger CRM as the single source of truth for all customer related data. Meeting notes, quotes, sales presentations, emails, and every interaction both internal and external is recorded in Vtiger and is always accessible to every team member

Testimonial By Siddharth
Vtiger Sales CRM testimonial

Sergio Zapata

Customer Service Manage

Pactia

The contracting part of our sales process used to be very lengthy, usually taking 2-3 months. Now, through the use of Vtiger Print Templates and automation we have reduced this process to 30 days or less. Testimonial By Sergio Zapata
Vtiger Sales CRM testimonial

Marco Olivotto

Senior innovation manager

Polo Tecnologico

Vtiger is the only CRM that gives us the unique combination of functionalities we want at an affordable price Testimonial By Marco Olivotto
CUSTOMERS TESTIMONIALS
Vtiger Sales CRM testimonial

Siddharth

Director Business Development

kPoin

Our marketing team runs both inbound and outbound campaigns to generate leads. Further, the leads are qualified and handed over to the sales team. The sales team progresses the opportunity in the funnel from one stage to other after completing a set of predefined tasks. During this entire customer ...journey, both marketing and sales teams use Vtiger CRM as the single source of truth for all customer related data. Meeting notes, quotes, sales presentations, emails, and every interaction both internal and external is recorded in Vtiger and is always accessible to every team member

Testimonial By Siddharth
Vtiger Sales CRM testimonial

Sergio Zapata

Customer Service Manage

Pactia

The contracting part of our sales process used to be very lengthy, usually taking 2-3 months. Now, through the use of Vtiger Print Templates and automation we have reduced this process to 30 days or less. Testimonial By Sergio Zapata
Vtiger Sales CRM testimonial

Marco Olivotto

Senior innovation manager

Polo Tecnologico

Vtiger is the only CRM that gives us the unique combination of functionalities we want at an affordable price Testimonial By Marco Olivotto

Case Studies

CASE STUDY TvGan

Vtiger CRM helped TvGan centralize their business data. Before, TvGan struggled with scattered information and weak reporting. Vtiger One Professional edition brought all their data together. The CRM... improved integration between departments and automated some processes. TvGan now creates better reports and manages their business more easily.

Oil & Energy

CASE STUDY Unigaz

Vtiger CRM helped Unigaz automate its sales cycle from start to finish. Unigaz faced problems with communication, manual data entry, and slow sales processes. Vtiger CRM brought in modules for leads,... contacts, approvals, and reports. This improved lead management, team collaboration, and document handling. The company saw faster sales cycles, better visibility, and easier decision-making. User adoption and scalability also increased.

CASE STUDY Vorwerk

Vtiger CRM helped Vorwerk move from paper-based processes to full automation. The company replaced manual data entry and MailChimp with Vtiger CRM, making it easier to track customer data and send em...ails. Sales processes became automated, boosting productivity and improving customer experience. Vorwerk achieved 100% improved efficiency in lead qualification. The CRM system became essential for daily operations and business growth.

Telecommunications

CASE STUDY TXM Global Solutions

Vtiger CRM Help Desk Module helped TXM Global Solutions manage incident tickets for major customers in the Americas. TXM needed a solution that supported ITIL processes, multiple SLAs, and detailed a...nalytics. Vtiger provided a customizable self-service portal, workflows, and automation. TXM improved end-customer satisfaction from 7.4 to 8.9%. SLA compliance reached over 99% in the first three months. The support team worked better with real-time visibility and collaboration tools.

CASE STUDY Zoomusic

Vtiger CRM helped Zoomusic manage client relationships better. Their old system was hard to use, expensive, and had non-editable fields. Vtiger CRM gave them Gmail integration, editable fields, and e...asy contact management. The switch lowered costs and made work easier. Zoomusic liked the fast setup and helpful support. Now, they keep client data organized and send newsletters with less effort.

Financial Services

CASE STUDY ZCITY

Vtiger CRM helped ZCITY, a digital payment gateway, solve problems with reporting and automation. ZCITY used Vtiger to improve workflows in operations, marketing, and support. The Live Chats module m...ade customer communication faster. Automation cut manual work time by 50%. Customization let ZCITY match the CRM to their business needs. ZCITY now runs more efficiently and gives better service to customers.

Video

Overview of Vtiger Sales CRM

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Frequently Asked Questions(FAQ)

for Vtiger Sales CRM

What is Vtiger Sales CRM?

Vtiger’s sales CRM software allows the sales team to close more deals, boost team productivity and reduce time on every deal. It helps to increase conversion rate, boost revenue and grow renewal rates.

It features contact management, opportunity management, scheduling appointments, pre-built forecasts, automated workflows, email marketing, sales insights, reporting, collaboration and mobile apps.

It captures leads and sales enquiries from media channels, phone calls and trade fairs. It automatically assigns leads to reps based on different criteria and provides tools to pursue follow-ups. It analyses campaign performance to improve targeting and offers forecasting and deeper insights on open deals.

What is Vtiger Sales CRM used for?

Vtiger Sales CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Opportunity Management, Forecasting and Lead Nurturing .

What are the top features of Vtiger Sales CRM?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of Vtiger Sales CRM.

Who uses Vtiger Sales CRM?

Vtiger Sales CRM is used by Education, Events Services and Computer & Network Security among other industries.

What are Vtiger Sales CRM alternatives?

Scratchpad, Teamgate CRM, Floify and Monday Sales CRM are popular alternatives for Vtiger Sales CRM.

Where is Vtiger Sales CRM located?

Vtiger Sales CRM is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger Sales CRM for opportunity management and forecasting

Vtiger Sales CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.82/5 ★

Read Reviews (109)
Custom Reports

4.02/5 ★

Read Reviews (195)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.82/5 ★

Read Reviews (109)
Custom Reports

4.02/5 ★

Read Reviews (195)

Vtiger Sales CRM Integrations

Vtiger Sales CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.11/5 ★

Read Reviews (168)
Data Export

3.23/5 ★

Read Reviews (60)

Software Failure Risk Guidance

?

for Vtiger Sales CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger Sales CRM

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Financials

PRIVATE