Real-World Case Studies and Customer Success Stories with ManageEngine

ManageEngine Applications Manager helped Cotiviti boost application uptime by 82%. The company reduced mean time to repair by 75%. Cotiviti... now finds and fixes issues before they cause outages. Teams get real-time visibility and root cause analysis. Smart alerts cut down alert noise and improve productivity. Cotiviti delivers more reliable services to healthcare and retail clients.
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ManageEngine Applications Manager gave a leading engineering service company 24/7 visibility into their application performance. The company replaced fragmented open-source... tools with a unified platform. They saw a 3x increase in team productivity and efficiency. Five global sites now use Applications Manager. The solution reduced help desk calls and improved client service. Real-time monitoring and root cause analysis helped meet strict service level agreements.
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Techedge used ManageEngine Applications Manager to monitor thousands of servers and VMs across a complex IT environment. The IT team... faced frequent database performance issues and lacked real-time visibility. Applications Manager provided end-to-end monitoring, automatic discovery, and actionable insights. Techedge saw results within days, reducing troubleshooting time and preventing client-impacting problems. The solution enabled proactive issue resolution and supported innovation with AI-powered analytics.
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Analytics Plus helped F4 IT Services automate report generation and streamline change management. Before, the team spent a lot of... time building manual reports for internal teams and customers. With Analytics Plus, they created dashboards for live updates and tailored reports for each customer. The tool enabled faster incident response and reduced printer-related incidents from 30 to 2-3 per month. F4 IT Services improved service desk productivity and overall responsiveness using Analytics Plus.
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Network Configuration Manager helped the UK's largest IT services and outsourcing company manage device configurations. The company used the tool... to streamline network configuration processes. It ensured compliance with PCI-DSS standards. The solution also improved security by stopping unauthorized changes. Centralized control made network management easier for the team.
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ManageEngine Network Configuration Manager helped Bovertis B. V., an IT service provider for retailers in the Netherlands, automate device configuration...management. The solution enabled Bovertis to centrally manage network device configurations. This automation saved time and resources. Productivity improved for Bovertis' IT team. The company now manages the full device configuration life-cycle more efficiently.
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Kembit, an IT service provider in the Netherlands, manages IT infrastructure for many clients. As their customer base grew, tracking... and securing passwords became difficult. They used Password Manager Pro MSP Edition to centralize and protect privileged accounts. The solution enabled restricted sharing, granular access, and strong auditing. Kembit now controls sensitive passwords for multiple customers with ease.
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ADSelfService Plus helped Swizznet cut 100 password-related support tickets each week. The tool was easy to set up and took... just two weeks to deploy. Swizznet's help desk team saved many staff hours and improved productivity. The company saw better customer satisfaction and reduced workload for support staff. Swizznet's COO praised the product's flexibility and quick deployment.
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ServiceDesk Plus helped HAMBS improve IT service delivery. They faced problems with consistency, proactive monitoring, and reporting. The software addressed... these hurdles. HAMBS achieved better IT service delivery and consistent service. The story highlights ITSM best practices and help desk optimization.
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ManageEngine Password Manager Pro helped the R&D division of a top US virtualization platform provider secure and manage hundreds of privileged accounts. The company faced... complex, hard-to-remember passwords across a vast IT environment with many physical and virtual machines. Manual password management was slow and insecure. Password Manager Pro centralized password storage and improved access controls. The tool also supports secure operations at the provider's major global conference.
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ManageEngine Password Manager Pro helped GoFrugal Technologies secure their IT infrastructure. GoFrugal, a supply chain management solution provider, used the... tool to store privileged passwords in one place. This improved the safety of their sensitive data. The company now has stronger password management and better control over access. Centralized password storage made their IT systems more secure.
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ServiceDesk Plus helped Sterlite Technologies improve their IT support team. The team wanted to move from troubleshooting to driving business... goals. They used the tool to boost technician efficiency and prioritize workloads. The software helped ensure end user satisfaction and collect data for improvement. Sterlite Technologies met their IT support needs with ServiceDesk Plus.
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ServiceDesk Plus helped Manhattan Associates improve IT support. The upgrade let them set up separate sites for more flexibility. Business... rules filtered tickets so only important ones got attention. Categorizing incidents made ticket resolution faster. In less than a month, productivity increased at all three sites. The IT team is now more efficient and satisfied with their support process.
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Tranter IT Infrastructure Services Limited wanted to improve IT operations and service quality. The company needed better performance visibility and... help desk transparency. After evaluating many vendors, Tranter chose ManageEngine ServiceDesk Plus. The software helped streamline IT operations and improve service delivery. Tranter now has better control and visibility over its IT help desk.
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Endpoint Central helped MothersonSumi INfotech and Designs Ltd. (MIND) automate and centralize desktop management for 6,500 systems. MIND replaced manual... processes and legacy tools with Endpoint Central, reducing deployment time from months to under four weeks. The IT team now manages software deployment, asset inventory, and remote troubleshooting from a central location. Automated reporting and user access controls improved security and decision-making. MIND can now deploy MS Office to 40-50% of systems overnight, saving significant time and effort.
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AUBAY SpA used ManageEngine ADSelfService Plus to solve password reset issues for remote employees. Before, staff had to call the... helpdesk or travel to the office to reset passwords, causing high support costs. With ADSelfService Plus, users reset passwords from anywhere, anytime. Helpdesk calls for password resets dropped by 100%. Over 600 employees in Italy now use the tool for uninterrupted access to business apps.
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ManageEngine ADManager Plus helped Anacomp automate customer user account creation. The IT team used ADManager Plus to delegate user management... to customer relationship officers. This reduced the workload on IT staff and improved productivity. Bulk user creation and built-in reporting made managing access easier. Anacomp chose ADManager Plus for its flexibility and reporting features.
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ADManager Plus helped American Customer Care Inc meet PCI compliance for their call centers. The company needed granular reporting and... monitoring of Active Directory users to protect sensitive data. ADManager Plus provided over 100 reports, account policy management, and a web-based UI. This solution enabled easy compliance reporting and reduced IT workload by delegating user management to HR. American Customer Care expects improved data security and client trust with this approach.
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ADManager Plus helped eknow. net fix its billing problems. The company needed accurate, itemized bills for 6,500 users. ADManager Plus...gave them detailed user account reports and custom billing reports. The tool let them export reports in formats like CSV and PDF. Now, eknow.net can bill clients correctly every month. This improved their customer reporting and billing process.
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Analytics Plus helped Vizstone increase SLA compliance by 70 percent. Vizstone used Analytics Plus to centralize analytics and reporting for... over 130 client accounts. The tool enabled custom dashboards, real-time ticket tracking, and easy integration with ServiceDesk Plus MSP and OpManager. Vizstone streamlined workflow, prioritized tickets, and improved client reporting. The support team provided fast help with custom formulas and setup.
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Acuative used ADSelfService Plus to reduce password reset requests for over 500 employees. The IT team found the tool easy... to set up and use. They quickly saw a drop in password reset tickets and gained real-time monitoring of user activity. Auditors benefited from many available reports. Acuative praised the product's value, customer service, and fast support response.
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ManageEngine Network Configuration Manager helps Princeton University automate network configuration management. The university uses the tool to keep its network... infrastructure reliable. Automation reduces manual work for IT staff. The solution supports ongoing network upkeep. Princeton University benefits from streamlined network management processes.
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Time4Learning used ManageEngine ADSelfService Plus to solve frequent staff login issues caused by forgotten or expired passwords. The company needed... a self-service password management tool to keep staff connected and reduce lost productivity. ADSelfService Plus offered a user-friendly interface and easy deployment. The solution minimized help desk workload, reduced password-related tickets, and improved identity verification. Staff now receive timely password expiry notifications and can update personal information securely.
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ServiceDesk Plus helped Lulea University of Technology manage a high volume of IT tickets. The software organized workflows and improved... ticket visibility. It made sure all tickets followed compliance rules. The university saw smoother IT operations. ServiceDesk Plus made their help desk more efficient.
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ManageEngine Endpoint Central helped Vrije Universiteit Brussel automate software deployment across all servers and client computers. The IT department, with... limited staff, used to spend hours on manual installations. With Endpoint Central, bulk deployments now take less than an hour. The university gained total control over its IT systems and improved productivity. Flexible scheduling and installation visibility made managing updates easier for students and staff.
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Endpoint Central helped Pearl Public School District automate software deployment and updates. The IT team used to spend hours manually... installing software and running updates. With Endpoint Central, they now deploy updates and manage inventory quickly. The solution improved productivity and freed up staff for other tasks. Warranty lookup and easy documentation made IT management simpler for the school district.
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ADSelfService Plus helped The Principia manage password resets for students across two campuses. Before, IT staff handled many password reset... requests, causing delays and frustration. With ADSelfService Plus, students could reset their own passwords securely using two-factor authentication. The tool was easy to deploy and did not require changes to Active Directory. After launch, nearly 60% of students enrolled, and password-related helpdesk calls dropped sharply.
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ADSelfService Plus helped Hampshire Collegiate School cut account request calls by over half. The school faced many password reset and... unlock account calls, which took up too much helpdesk time. With ADSelfService Plus, staff and pupils could reset passwords themselves. This reduced helpdesk workload and improved user experience. The school also benefited from features like email notifications and identity verification.
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ADManager Plus helped Grand Prairie Independent School District manage 27,000 students and 3,500 staff. The district needed to delegate help... desk tasks and bulk manage user accounts in Active Directory. ADManager Plus enabled secure delegation for password resets and account creation without changing native AD permissions. Campus mentors and lab staff could manage users directly. The solution was easy to install and fit the district's budget.
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MVSD School in Pennsylvania struggled to manage user and computer accounts in Active Directory. They needed to create and manage... accounts for employees and students, track unused accounts, and reduce IT staff workload. ManageEngine ADManager Plus enabled bulk user and computer account management using CSV import and provided specialized reports to identify old accounts. The IT team found the tool saved significant time and effort. MVSD described ADManager Plus as highly cost-effective and easy to use.
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ADManager Plus helped ADVETI manage user accounts in Active Directory. ADVETI needed to separate male and female student accounts and... change SMTP addresses for users. Manual changes took too much time. With ADManager Plus, ADVETI used templates to manage accounts and update user attributes in bulk. IT staff now reset passwords and manage groups faster. ADVETI praised the support team for their expertise and quick help.
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Northumbria University used EventLog Analyzer to monitor all network devices. The IT security team also used file monitoring to protect... confidential documents. The university needed a way to keep its network secure and manage log data. EventLog Analyzer helped them get real-time alerts and easy-to-use reports. The solution made it easier to spot problems and keep data safe.
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SwissLife Banque faced problems with scalability and a growing number of IT help desk tickets. They switched to ServiceDesk Plus... to improve their banking system. The software gave them better visibility and accountability in their IT help desk operations. This helped restore user confidence. ServiceDesk Plus made it easier for SwissLife Banque to manage IT support.
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Password Manager Pro helped a top European bank automate password management. The bank replaced its old solution to improve security... across many countries. Password Manager Pro managed privileged access for IT teams in different locations. The bank is known for its focus on customers and technology. The new system made password practices easier and safer.
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Password Manager Pro helped a leading private bank in the Netherlands secure its critical IT infrastructure. The bank replaced a... complex and costly privileged account management solution. With Password Manager Pro, they gained centralized control over privileged access. The solution simplified security for assets worth billions of euros. The bank operates in over two dozen locations and multiple cities.
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ADSelfService Plus helped HomeBanc N. A. cut down support requests for password resets and account unlocks. Employees now reset passwords...and unlock accounts themselves, saving time and reducing IT workload. The solution improved security with a question and answer module. HomeBanc found the product easy to use and customizable. The bank no longer faces issues with password management.
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ADManager Plus helped Al-Ahli Bank manage inactive user accounts across 18 branches. The bank faced risks from dormant accounts, which... could be exploited by intruders. With ADManager Plus, administrators could scan, report, and disable or enable accounts easily. The solution improved security and compliance for all domain users. Administrators gained full control over Active Directory with a simple interface.
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ManageEngine ADManager Plus helped Libro Financial Group automate and simplify user management. Libro faced challenges with security, user permissions, and... policy creation for devices. ADManager Plus provided flexible policy creation, bulk user management, and strong reporting features. The solution enabled easy domain and Exchange migrations and improved compliance. Libro now manages Active Directory more efficiently and plans to expand use to the operations team.
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MetaBank uses Password Manager Pro to control privileged access for its independent contractors. The bank manages access to critical servers... with granular controls and real-time session monitoring. Automated password resets help keep accounts secure. The solution supports robust account management for a steady flow of contractors. MetaBank improves security and oversight with this enterprise password management software.
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ServiceDesk Plus helped Premier Financial Bancorp, Inc. manage IT tickets and contracts across 45 cities. The company replaced phone-based support... with a self-service portal, reducing calls and boosting technician productivity. The solution centralized IT purchase and contract management, making it easier to track costs and purchase history. Technicians now use a knowledge base to solve problems faster and avoid duplicate work. Premier Financial Bancorp, Inc. improved ticket resolution and gained better visibility into IT operations.
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ADSelfService Plus helped Wyelands Bank automate password resets. The IT team faced many password reset and account unlock tickets every... day. With ADSelfService Plus, they reduced help desk workload and improved compliance. The solution made it easy to track users who forgot passwords. It also ensured users got password expiration reminders by email.
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ManageEngine EventLog Analyzer helped TRC Companies, Inc. meet Sarbanes-Oxley Act (SOX) compliance. TRC used the tool for log management and... compliance reporting. The solution provided real-time alerts and automated SOX audit reports. This made it easier for TRC to pass regulatory audits. EventLog Analyzer supported TRC’s IT and compliance teams with reliable reporting.
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Endpoint Central helped Comercial Kywi automate patch management across many locations. Before, patch deployment was slow and used too much... bandwidth. The IT team used Endpoint Central’s WAN features to deploy patches from a central server. This cut bandwidth costs and made patching faster. The team reached 100% efficiency in patch management.
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Exchange Reporter Plus gave IBTS real-time visibility into Exchange data. IBTS needed more detailed reporting than basic cmdlets could provide.... The tool delivered over 450 reports, letting IBTS drill down to daily or hourly data. IBTS could now export reports in multiple formats and automate scheduling. Deployment was easy and cost-effective, helping IBTS stay within budget.
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Exchange Reporter Plus helped Sunbelt Rentals manage over 10,000 employees' Exchange mailboxes. The IT team faced slow communication and complex... PowerShell scripting. They needed a simple, secure reporting tool for Exchange Server. ManageEngine's Exchange Reporter Plus offered easy deployment, fair pricing, and strong support. The product improved reporting, made admin tasks easier, and enabled fast, reliable communication for field staff.
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ADSelfService Plus by ManageEngine helped CIMTAS cut IT helpdesk costs. The company faced many password reset and account lockout issues.... IT staff spent too much time on these non-value tasks. With ADSelfService Plus, employees reset passwords and update details themselves. This reduced helpdesk tickets and freed IT staff for more important work. Employee productivity improved across the company.
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Password Manager Pro helped Kokosing Industrial, a leading construction contractor in Ohio, secure sensitive ERP data. The tool enforced strict... controls on user accounts with access to payroll, HR, and accounting information. Passwords, including those for service accounts running IIS App Pools, are now vaulted and reset regularly. Remote access to servers is tightly managed. This improved security for critical business systems.
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ManageEngine Applications Manager helped a local US government agency cut mean time to detect issues by 50% in one year. The agency needed... a single interface to monitor its complex IT infrastructure and deliver essential services to over 325,000 residents. Applications Manager provided unified dashboards, advanced analytics, and AI-powered alerts, enabling faster issue detection and response. The IT team gained full visibility, reduced service desk calls, and improved end-user experience. The agency now forecasts resource needs and prevents bottlenecks using the tool's machine learning features.
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ADSelfService Plus helped Landratsamt Schwarzwald-Baar-Kreis cut down IT helpdesk calls. The administrative office needed a way for users to reset... passwords and unlock accounts online. ADSelfService Plus let users manage accounts themselves, from anywhere. Deployment was fast and easy. User satisfaction improved and helpdesk calls dropped significantly.
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ADSelfService Plus helped the City of Grand Rapids manage password resets for a 1 million-strong community. Employees reset passwords and... updated accounts without helpdesk support. The city reduced password and account unlock tickets. Helpdesk workload dropped. Users got email alerts for expiring passwords. Security improved with identity verification and reporting features.
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ADManager Plus helped Herleen Local Government manage over 2,700 Active Directory users. The IT team struggled to track inactive accounts... and objects. ADManager Plus provided detailed reports and tools to identify and clean up unused groups and disabled users. The solution made it easy to generate reports and improve security. Now, the IT staff can quickly find and remove stale accounts, boosting security and efficiency.
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ADManager Plus helped Warsaw City Hall manage 4,500 user accounts across 18 districts. The IT team faced challenges with time-consuming... Active Directory tasks. With ADManager Plus, they enabled self-service password resets and account unlocks. The tool allowed helpdesk staff and users to manage their own accounts. This freed up IT resources for advanced projects. The reporting module gave valuable insights into user activity.
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ADSelfService Plus helped Maldon District Council reduce IT support workload. The council faced frequent account lockouts and manual Active Directory... updates. With ADSelfService Plus, users can reset passwords and update AD data themselves. The IT team now spends less time on routine support. Users experience less downtime and more flexibility.
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Emirates Global Aluminium used OpManager Plus and Applications Manager to monitor its complex IT infrastructure. The company needed a single... solution to manage networks, databases, and applications from multiple vendors. OpManager Plus provided real-time network monitoring, configuration management, and bandwidth management. Applications Manager enabled deep application and infrastructure monitoring from one console. EGA streamlined its monitoring and fault management processes, improving IT reliability across its UAE operations.
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Endpoint Central helped a leading cement company in India boost desktop operational efficiency by 60%. The IT team, with only... three members, managed all desktops and assets using manual tools before. With Endpoint Central, they automated software deployment, asset tracking, and remote troubleshooting. The company now saves time, reduces manpower, and keeps systems secure with automated patch management. The IT manager reports substantial ROI and high satisfaction with the solution.
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ManageEngine ADSelfService Plus helped TXP Corporation cut password reset requests to nearly zero. Before, 10% of helpdesk calls were about... password issues, slowing work for over 100 employees. The tool let users reset passwords themselves, even when working remotely. TXP saw higher productivity and less IT workload. The company valued the product's features, pricing, and strong support.
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ADSelfService Plus helped Cormar Carpets cut password reset calls to their IT help desk. Employees used to wait for IT... to reset passwords, causing downtime. With ADSelfService Plus, users reset passwords themselves, even after hours. The system was easy to set up and cost effective. Password reset requests almost vanished, and users got reminders before passwords expired.
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ADSelfService Plus helped Kao Specialties Americas LLC reduce IT help desk workload. The company struggled with password resets across multiple... applications. ADSelfService Plus enabled users to reset and sync passwords themselves. This freed IT staff from constant password requests. Both users and administrators reported positive feedback. The solution improved productivity and user satisfaction.
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Applications Manager helped Delta Community Credit Union cut incident volume by 82%. The IT team automated repetitive tasks, saving 8... hours each day. Full-stack visibility let them spot and fix issues fast. Real-time alerts and dashboards replaced slow, manual processes. Member satisfaction improved as online services became more reliable and faster. The credit union now delivers seamless digital banking experiences.
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ManageEngine Applications Manager helped a leading US mortgage company cut mean time to detect issues to under 5 minutes. The IT team... switched from AppDynamics to Applications Manager for better integration and real-time insights. The solution improved application visibility and doubled customer experience scores. Automated alerts and synthetic monitoring reduced manual troubleshooting. The team now focuses more on innovation and less on reactive problem solving.
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KFin Technologies used ManageEngine Applications Manager to monitor its complex IT environment. The company reduced mean time to resolution (MTTR)... by 90%. Applications Manager gave KFin Technologies real-time insights and root-cause analysis for application performance. The IT team quickly identified and fixed issues, improving customer experience. The solution helped KFin Technologies ensure 24/7 service availability and optimize digital services.
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Exchange Reporter Plus helped Beyout Investment Group (BIG Holding) solve mailbox management issues. The company struggled with monitoring mailbox sizes... and finding inactive mailboxes, which wasted Microsoft licenses. With Exchange Reporter Plus, administrators easily tracked mailbox activity and freed up licenses. The tool's user-friendly interface saved time and money. BIG Holding now relies on Exchange Reporter Plus for all Exchange reporting and auditing needs.
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UniCredit Leasing used Applications Manager to monitor its IT systems. The company wanted easy setup, strong server performance, and fewer... downtimes. Applications Manager provided dependency mapping and root cause analysis. UniCredit Leasing now delivers seamless services worldwide with fewer disruptions. Intelligent reports help them spot and fix issues fast.
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AIDcares used ManageEngine Applications Manager to monitor critical healthcare and support applications. Before, they struggled with downtime and slow response... times, which hurt service quality. Applications Manager gave them real-time visibility and automated repetitive IT tasks. They saved 200 hours per year and improved mean time to repair by 90%. The IT team now focuses more on serving people, not troubleshooting.
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ManageEngine Firewall Analyzer helped Professional Engineers Ontario automate log analysis and monitor internet bandwidth in real time. The organization struggled... with manual log review and expensive, hard-to-use tools. Firewall Analyzer provided easy setup, live bandwidth reports, and quick anomaly detection. IT staff gained control over bandwidth usage and reduced non-business traffic. The solution led to lower internet costs and improved network security.
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ADManager Plus helped Southwest Human Development automate Microsoft 365 user provisioning. The nonprofit faced challenges managing user accounts as their... staff grew to 850. ADManager Plus made it easy to create and manage accounts in Active Directory and Microsoft 365. The IT team now spends much less time on user management tasks. The product was easy to set up and use, and support resources were helpful.
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ManageEngine Applications Manager helps IEC keep its 20,000 global users connected. IEC uses the tool to monitor over 60 servers... and ensure 24/7 uptime for its services. The IT team set up 140 monitors for real-time alerts and root-cause analysis. Custom thresholds and unified visibility let them quickly resolve issues. IEC values the rapid rollout of new features and broad platform support.
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Applications Manager helped Community Health Center Network save $500,000 a year by reducing downtime. The IT team now gets real-time... insights across all applications. They cut over 200 hours of manual work each year. The tool alerts them to issues fast, so they fix problems before they impact patient care. With unified monitoring, they keep critical healthcare systems running and claims processing on track.
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Radiology Associates uses ManageEngine ServiceDesk Plus to manage IT operations across four imaging centers and a corporate office. Their IT team... of 10 supports 250 workstations with the platform. ServiceDesk Plus handles service desk, asset management, and project management tasks. The software helps streamline trouble ticketing and asset tracking. Radiology Associates relies on it for efficient IT support and management.
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Endpoint Central helped Care Institute of Medical Sciences automate endpoint management. Manual IT tasks were replaced with automated solutions, cutting... costs by over 60%. The IT team reduced troubleshooting time from an hour to just minutes. Inventory tracking and software deployment became easier and more accurate. CIMS now manages endpoints with fewer staff and improved compliance.
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ADSelfService Plus helped CAMH cut service desk costs by $26,000 a year. CAMH faced high expenses from frequent password reset... calls to their managed service provider. They chose ADSelfService Plus for its easy deployment and self-service password management. The solution let users reset passwords and unlock accounts on their own. CAMH saw fast user adoption and expects ROI within six months.
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Applications Manager helped Security Industry Specialists save 75% in operation costs. SIS automated tasks and saved 500 hours per year.... The platform gave SIS real-time visibility into its hybrid, multi-cloud environment. Staff productivity increased as manual work dropped. SIS quickly resolved issues in access control and asset tracking. The team now monitors all IT systems from one dashboard.
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Applications Manager helped Hudbay Minerals cut mean time to repair by 90%. The mining company automated repetitive IT tasks, saving... over 50 hours each month. Proactive monitoring now alerts the team to issues before users are affected. Hudbay uses application performance monitoring, infrastructure monitoring, and advanced analytics. The IT team quickly resolves downtime and keeps production running smoothly.
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ManageEngine Applications Manager helped GACA gain full-stack observability across its IT environment. GACA needed real-time visibility and timely alerts to... resolve customer complaints quickly. After switching from SolarWinds, GACA reduced customer complaints and cut mean time to resolution in half. The platform's AIOps features, smart alerts, and unified console enabled proactive issue detection and faster innovation. GACA now makes better, data-driven decisions and delivers improved customer service.
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Casale SA, a chemical engineering leader in Switzerland, struggled to manage many privileged accounts across internal IT and external consultants. They used ManageEngine... Password Manager Pro to store passwords in one secure place. The tool enforced strong password rules and made third-party access easier to control. This improved security for their IT assets and simplified account management.
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Endpoint Central helped a leading coal mining company in Australia cut IT operations time by 70%. The small IT team... managed desktops across six sites. Manual software deployment and patch updates were slow and hard. With Endpoint Central, they automated patch management and bulk software deployment. The team now deploys 119 applications silently, without disturbing users. The solution made desktop management faster and easier for the whole company.
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ManageEngine ADSelfService Plus helped Skorpion Zinc, a major zinc mining company, solve password reset delays. Employees used to wait hours... for password help, hurting productivity. With ADSelfService Plus, staff now reset passwords and update profiles on their own. The IT team spends less time on helpdesk tickets. The company benefits from secure self-service, reduced workload, and better identity management.
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ADSelfService Plus helped TEL U. S. Holdings Inc. cut down help desk calls by letting users unlock accounts themselves. Before,...30% of help desk calls were about account unlocks. The IT team saved time and effort with self-service password management. Over 400 users registered quickly and now handle password issues on their own. The soon-to-expire password notification feature is especially helpful for remote users. TEL U.S. saw fast results and less IT workload after deploying ADSelfService Plus.
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A malicious WhatsApp campaign uses VBScript files to install ManageEngine's RMM Central software, enabling remote access to victims' systems. The attack targets... WhatsApp users globally, disguising scripts as business documents. Kaspersky identified infrastructure overlaps with known malware activities, emphasizing caution with unexpected attachments.
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Century Plyboards India Limited has improved its IT operations by adopting ManageEngine's enterprise management solutions. This digital transformation reclaimed 30%... of IT workload, automated employee onboarding, and enhanced cybersecurity monitoring. The deployment included real-time NAS storage monitoring and integration of ManageEngine ServiceDesk Plus and Endpoint Central, significantly improving operational efficiency.
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Century Plyboards India Limited has streamlined its IT operations by adopting ManageEngine's integrated platform. This deployment reduced IT support time... by 30%, automated onboarding, and improved security visibility. ManageEngine's solutions helped CenturyPly consolidate identity management, security auditing, and endpoint operations, transforming IT into a strategic growth engine.
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The Atlanta Hawks have chosen ManageEngine as their strategic technology partner to enhance IT operations and improve the fan experience. This partnership will... focus on automating IT processes to support the team's operational efficiency and fan engagement.
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