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Hospital & Health Care Case Studies and Customer Success Stories with Hyland

UNC Health - Hospital & Health Care - Very Large

Chapel Hill, USA

UNC Health integrated Hyland's enterprise imaging with their EMR. They eliminated 9 PACS and 3 reporting systems. This made image... exchange easier and improved patient image records. The project helped UNC Health achieve HIMSS Stage 7. Staff can now access high-quality images quickly. The solution reduced IT complexity and improved care.

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The London Clinic - Hospital & Health Care - Medium

London, UK

The London Clinic used Hyland OnBase to improve patient care. They wanted to move to a single patient view. OnBase... helped them connect data from different systems. Staff could see all patient information in one place. This made work faster and helped doctors make better decisions. The clinic improved how they serve patients with this solution.

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North Denmark Region - Hospital & Health Care - Large

Aalborg, Denmark

Hyland's enterprise imaging helped North Denmark Region secure mobile clinical image capture. Dermatology at Aalborg University Hospital led the rollout,... uploading over 100 images with no workflow disruption. The solution encrypted images, ensured immediate patient record access, and removed compliance risks. Clinicians found it easy to use and scalable across departments. The region now benefits from faster adoption, lower rollout risk, and improved patient data protection.

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Manchester University NHS Foundation Trust (MFT) - Hospital & Health Care - Very Large

Manchester, UK

Manchester University NHS Foundation Trust used Hyland's OnBase to connect patient records within the Epic EPR system. The trust unified... over 280 departments, improving access to patient information. OnBase enabled smoother workflows and better collaboration across teams. Staff could quickly find and share documents, helping patient care. The integration supported large-scale healthcare operations.

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MetroHealth System - Hospital & Health Care - Large

Cleveland, USA

MetroHealth System used Hyland's solution to improve enterprise imaging. They needed to manage growing imaging data and streamline access for... healthcare providers. Hyland's platform helped them centralize images and data. This made it easier for staff to find and use patient information. As a result, MetroHealth improved efficiency for medical staff and enhanced patient care.

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The Royal Marsden Hospital - Hospital & Health Care - Large

London, UK

OnBase by Hyland helped The Royal Marsden Hospital digitize patient records. The hospital reduced paper use and improved clinical and... administrative workflows. Staff no longer lose documents or waste time searching for files. Doctors now see a complete patient history in one place. The solution made it easier for teams to collaborate and manage change.

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Liverpool Heart and Chest Hospital NHS Foundation Trust - Hospital & Health Care - Large

Liverpool, UK

Liverpool Heart and Chest Hospital NHS Foundation Trust used Hyland's OnBase to achieve HIMSS Stage 7. The hospital integrated OnBase... with Allscripts Sunrise Clinical Manager for a complete electronic patient record. This helped automate processes and improve access to medical records. The solution supported the hospital in winning Provider Trust of the Year. The hospital also ranked first in the Clinical Digital Maturity Index for 15 years.

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Integrated Delivery Network (IDN) - Hospital & Health Care - Large

Japan

Hyland helped a large integrated delivery network in Japan improve efficiency and doctor satisfaction. The network used Hyland's solution to... streamline workflows and enhance patient care. Doctors found it easier to access and share medical information. The solution led to better patient outcomes and smoother operations. Staff reported higher satisfaction with daily tasks.

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Great Ormond Street Hospital - Hospital & Health Care - Large

London, UK

Great Ormond Street Hospital used Hyland's OnBase to digitize consent forms and patient signatures. This helped the hospital streamline treatment... workflows and improve patient experience. OnBase integrated with Epic EPR and PACSgear, making it easier to manage patient records. Staff could access documents quickly and securely. The hospital saw smoother operations and better care delivery.

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Academic healthcare organization (Japan) - Hospital & Health Care - Large

Japan

Hyland helped a large academic healthcare organization in Japan improve system integration and efficiency. The hospital used OnBase and Epic... Community Connect to connect electronic medical records and streamline workflows. They migrated 2,500 staff and 29 departments from Allscripts to Epic EMR. The new system achieved 99.3% data migration accuracy. Staff now access patient data faster and more securely.

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WellSpan Health - Hospital & Health Care - Very Large

York, USA

Hyland OnBase helped WellSpan Health cut upgrade downtime by over 90% after migrating to the Hyland Cloud, powered by AWS. The health system... moved 80 million documents and maintained 1,520 integrations. Planned downtime for upgrades dropped from 6-8 hours to just 30 minutes. IT teams now focus on optimization instead of server maintenance. Clinicians access content directly within Epic workflows, improving efficiency and compliance.

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UNC Health - Hospital & Health Care - Very Large

Chapel Hill, USA

UNC Health used Hyland's enterprise imaging to connect its imaging systems with its electronic medical record (EMR). This let doctors... see all patient images in one place. UNC Health removed nine PACS and three reporting systems, saving money and making support easier. Doctors can now access images quickly across all locations. The new system also helps avoid repeated imaging tests and speeds up medical consultations.

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Valeris - Hospital & Health Care - Medium

St. Louis, USA

Hyland IDP helped Valeris speed up patient registration. Manual document processing time dropped from up to 30 minutes to just... 5 minutes. Valeris saw a 40% time savings in handling patient intake documents. The solution automated document separation, classification, and data entry. Staff now spend less time on repetitive tasks and more time helping patients. Hyland IDP scales easily to handle seasonal spikes in document volume.

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The London Clinic - Hospital & Health Care - Medium

London, UK

The London Clinic used OnBase by Hyland to replace its old medical records system. The clinic wanted to bring all... patient treatment documents into one place. They also aimed to modernize workflows with single sign-on, scanning, HL7 integration, and electronic forms. OnBase was chosen for its clinical viewer, integration, and low-code features. The clinic saw better access to records, saved time, and smoother processes. The project started in 2020 and included a new patient window and automated form preparation.

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Centre hospitalier universitaire - Hospital & Health Care - Large

Hyland Healthcare's NilRead viewer helped a university medical center speed up stroke diagnosis. The center replaced slow PACS and manual... CD workflows with a secure, web-based image sharing platform. Doctors now access and collaborate on images from any location. This reduced IT workload and improved patient care in remote areas. The teleneurology program lets patients get faster specialist access and local treatment, freeing up hospital beds and cutting unnecessary transfers.

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Manchester University NHS Foundation Trust - Hospital & Health Care - Very Large

Manchester, UK

OnBase by Hyland helped Manchester University NHS Foundation Trust unify patient records across 11 hospitals. The trust integrated OnBase with... Epic EPR to centralize medical documentation and streamline workflows. Clinicians now access real-time patient data, improving efficiency and care quality. Standardized processes reduced delays and enhanced patient journeys. Teams benefit from better data management and workflow automation. The trust plans to expand OnBase use for further digital transformation.

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MetroHealth System - Hospital & Health Care - Large

Cleveland, USA

MetroHealth System used Hyland's Acuo VNA and NilRead to unify imaging data across departments. The solution gave doctors fast access... to all imaging types and removed data silos. OnBase integration let providers see complete patient records instantly. MetroHealth improved staff productivity and reduced imaging costs. Clinician satisfaction and patient care quality also increased.

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Royal Marsden Hospital - Hospital & Health Care - Large

London, UK

OnBase by Hyland helped Royal Marsden Hospital digitize patient records. The hospital reduced paper use and improved clinical and administrative... workflows. Staff now access all patient documents electronically. This change made it easier to find information and reduced lost paperwork. Clinicians have a complete view of each patient, supporting better care decisions.

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Liverpool Heart and Chest Hospital NHS Foundation Trust - Hospital & Health Care - Large

Liverpool, UK

OnBase by Hyland helped Liverpool Heart and Chest Hospital NHS Foundation Trust go paperless in just 15 months. The hospital integrated... OnBase with Allscripts Sunrise Clinical Manager to automate manual processes and centralize patient records. Staff now access all patient information instantly from one interface. This improved care quality, increased patient safety, and reduced administrative work. LHCH reached the top of the Clinical Digital Maturity Index, a feat that took others 12 years.

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A large integrated delivery network (Midwest, USA) - Hospital & Health Care - Very Large

USA

Hyland helped a large integrated delivery network in the Midwest modernize its obstetrics and gynecology workflows. The network replaced slow,... paper-based ultrasound documentation with Hyland’s digital imaging and workflow solutions. Doctors gained instant access to patient images, reducing delays and errors. The new system improved physician satisfaction and patient safety. The network also cut costs by eliminating manual image handling and boosting staff productivity.

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Great Ormond Street Hospital - Hospital & Health Care - Large

London, UK

Great Ormond Street Hospital used Hyland's OnBase platform to digitize patient consent forms. The hospital replaced paper forms with dynamic... electronic forms that adapt to patient age and religious needs. Staff can now collect multiple signatures on one form, saving time and reducing errors. Integration with Epic ensures patient data is always current. Clinicians and patients benefit from faster, safer workflows and improved experience. Mind Palace, built on OnBase, gives staff quick access to clinical guidelines and protocols.

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Banking Case Studies and Customer Success Stories with Hyland

Trust Bank Singapore - Banking - Medium

Singapore, Singapore

Hyland Alfresco helped Trust Bank Singapore cut call center volume by 70% for late fee waiver requests. The bank automated... manual workflows, reducing processing time from up to 5 days to just 2–3 minutes. Payment recall requests, once taking up to an hour, now complete in minutes with integrated, automated processes. Customers get faster, more intuitive service. Staff focus on complex tasks, not repetitive work.

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First National Bank of America - Banking - Medium

East Lansing, USA

First National Bank of America replaced its legacy DART system with Hyland's OnBase platform. The bank wanted to modernize its... information management and improve efficiency. OnBase helped FNBA centralize data and streamline workflows. The new system made it easier for staff to access and manage documents. FNBA saw better productivity and smoother operations after the switch.

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First Ukrainian International Bank (FUIB) - Banking - Large

Kyiv, Ukraine

Hyland's Nuxeo platform helped First Ukrainian International Bank manage documents during wartime. The bank unified document storage and management for... over 3,000 users. Nuxeo enabled secure, paperless operations and streamlined workflows. FUIB improved efficiency and ensured business continuity under challenging conditions. The solution supported compliance and rapid access to critical information.

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DAB Bank AG - Banking - Medium

Munich, Germany

DAB Bank AG replaced paper-based B2B processes with Hyland's Alfresco platform. The bank needed a single, centralized system to manage... complex workflows and meet strict regulatory requirements. Alfresco enabled fast implementation, minimal customization, and seamless integration with existing systems. DAB now archives 50 to 100 new documents daily and connects 10 people in each B2B process. The solution improved transparency, control, and audit-proof document management.

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Creditplus Bank AG - Banking - Medium

Stuttgart, Germany

Creditplus Bank AG used Alfresco Process Services from Hyland to simplify their processes. They built a digital loan application system.... This helped them cut costs and speed up approvals. The new system made it easier for staff to manage applications. Creditplus Bank AG improved efficiency and reduced manual work.

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Civista Bank - Banking - Small

Sandusky, USA

Civista Bank used Hyland's OnBase to digitize its processes. The bank wanted to improve customer service and streamline operations. OnBase... helped Civista Bank manage documents and automate workflows. Staff could access information faster and serve customers better. The bank saw smoother operations and better customer experiences. Hyland's solution made daily work easier for Civista Bank employees.

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Cecabank - Banking - Medium

Madrid, Spain

Cecabank replaced its legacy paper-based system with Alfresco platform from Hyland. The bank wanted a modern solution to support its... future growth and digital needs. Alfresco helped Cecabank streamline document management and improve operational efficiency. The new system integrates with AWS and Power BI for better data access. Cecabank now has a more flexible and scalable platform for its banking operations.

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BNP Paribas Fortis - Banking - Very Large

Brussels, Belgium

BNP Paribas Fortis used the Alfresco platform from Hyland to manage construction project documents. The bank needed a fast, open-source... solution for document approval and collaboration. Alfresco replaced their old system, making it easier to track versions, access rights, and approval status. Over 200 users now manage more than 10,000 construction documents on the platform. The solution improved visibility and control for project approvals and may expand to future projects.

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Alliant Credit Union - Banking - Large

Chicago, USA

Hyland's OnBase platform helped Alliant Credit Union digitize over 95% of its documents. The solution automated workflows in HR, accounts... payable, and legal, cutting accounts payable processing time by 70%. Fraud investigations that once took up to five hours now take just 10 minutes. Employees access information instantly through integration with Symitar, improving service and efficiency. Alliant also reduced manual work and improved accuracy across the organization.

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Trust Bank Singapore - Banking - Medium

Singapore, Singapore

Hyland Alfresco helped Trust Bank Singapore cut late payment fee waiver processing from 3-5 days to just 2-3 minutes. The bank used... Alfresco to automate workflows, reducing call center volume for these requests by 70%. Payment recall requests, once manual and error-prone, now complete in minutes with integrated, automated processes. Trust Bank built digital operations from scratch, focusing on agility, automation, and compliance. The platform supports both internal operations and customer-facing journeys, driving faster, more intuitive banking experiences.

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First National Bank of America (FNBA) - Banking - Medium

East Lansing, USA

OnBase by Hyland helped First National Bank of America replace its outdated DART system. The bank needed better document tracking... for loan workflows and compliance audits. OnBase provided a full view of each loan, not just documents, improving visibility and compliance. FNBA quickly saw fewer missing or excluded documents after implementation. The solution also gave staff real-time reporting and improved customer experience.

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First Ukrainian International Bank (FUIB) - Banking - Large

Kyiv, Ukraine

First Ukrainian International Bank used Hyland's Nuxeo platform to digitize and centralize document management. The bank faced challenges with paper-based... processes, which slowed service and increased risk, especially during wartime. Nuxeo enabled secure, unified storage and fast access to 30 million documents, reducing manual work and costs. Employees now create and manage digital content more efficiently, improving customer service and operational resilience. The solution also minimized the risk of document loss and prepared the bank for future growth.

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DAB Bank AG - Banking - Medium

Munich, Germany

DAB Bank AG used the Alfresco platform from Hyland to replace paper-based B2B processes. The bank needed a flexible, centralized... system to manage complex workflows and meet regulatory requirements. Alfresco enabled smooth technical integration, minimal customization, and fast deployment in under two months. DAB now archives and manages 50 to 100 new documents daily, with improved search, transparency, and process control. Up to ten users can collaborate in a single B2B process.

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Creditplus Bank AG - Banking - Medium

Stuttgart, Germany

Creditplus Bank AG used Alfresco Process Services by Hyland to digitize its loan payment process. The bank replaced manual, paper-based... workflows with a digital application, speeding up loan requests and cutting costs. Employees now get tasks and documents automatically, making work faster and easier. Customers can check their loan status anytime, improving their experience. The new system also brings more transparency and easier workload management for the bank.

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Civista Bank - Banking - Medium

Sandusky, USA

OnBase by Hyland helped Civista Bank digitize and automate its loan processes. Employees no longer waste time searching for paper... documents or calling clients back. OnBase integrates with Civista's core Jack Henry system, giving staff instant access to key documents. Automated workflows let teams track deadlines and spot bottlenecks. Customers now get faster answers and better service. The bank also improved compliance and reduced risk with secure, centralized information access.

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Cecabank - Banking - Medium

Madrid, Spain

Cecabank replaced old paper-based systems with Hyland's Alfresco platform. The bank started with a pilot for financial transaction approvals, moving... the process to digital. Employees now access documents and workflows from a single portal, improving operational efficiency. Custom workflows and real-time analytics help manage contracts, audits, and more. User satisfaction is high, with strong approval ratings for the new platform.

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BNP Paribas Fortis - Banking - Very Large

Brussels, Belgium

BNP Paribas Fortis used the Alfresco platform from Hyland to manage construction project documents. The bank needed a better way... to handle approvals and track technical files for its new headquarters in Brussels. Alfresco replaced an old archiving system, making it easier to manage versions, access rights, and approval status. Over 200 users now handle more than 10,000 documents through the platform. The solution improved collaboration and document control for large construction projects.

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Insurance Case Studies and Customer Success Stories with Hyland

VGZ - Insurance - Large

Arnhem, Netherlands

VGZ used Hyland's OnBase to improve digital transformation in healthcare administration. The company automated document management and streamlined workflows. OnBase... helped VGZ handle 7,500 digital files daily and process 2,700 claims per day. This led to faster service and better efficiency for the insurance team. VGZ is one of the largest health insurers in the Netherlands.

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SAIF - Insurance - Medium

Salem, USA

SAIF used Hyland's OnBase to improve document management. The company processed 4,200 claims and managed 500 users with the system.... OnBase helped SAIF integrate with Guidewire for better workflow. The solution made it easier for staff to access and share information. SAIF saw faster claims handling and better service for customers.

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FTSE 100 Insurer - Insurance - Very Large

London, UK

FTSE 100 Insurer moved to the Alfresco platform by Hyland. They achieved annual savings of 2.4 million pounds. The migration... involved 9,000 users and 46 million documents. The project improved efficiency and compliance. The insurer now manages content more easily and securely.

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Ethias - Insurance - Large

Liège, Belgium

Ethias, a leading Belgian insurance company, used Hyland's content services to modernize its content platform. The company migrated from legacy... systems to a new solution with Alfresco and Xenit. This move improved document management for over 3,500 employees. Ethias streamlined workflows and enhanced access to information. The project supported better service for both B2B and B2C customers.

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VGZ - Insurance - Large

Arnhem, Netherlands

VGZ, a leading Dutch health insurer with 4. 1 million members, faced challenges managing document access and archiving during annual...policy renewals. The company needed a fast, reliable, and accessible cloud environment for both customers and employees. VGZ chose OnBase by Hyland, migrating 175 million documents to the cloud. Now, OnBase archives 227 million documents, growing by 25 million each year. This digital transformation improved document access and supports VGZ’s mission to make healthcare accessible and affordable.

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SAIF - Insurance - Medium

Salem, USA

SAIF used Hyland's OnBase platform to modernize its document workflows. The company converted 42 million documents from a 15-year-old system... to OnBase. This change let staff deliver complete digital information packets in just 24 hours. Automated workflows cut process times from a day to minutes. Employees can now work remotely and access documents instantly, improving service for clients and partners.

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Liberty Mutual Insurance - Insurance - Very Large

Boston, USA

Liberty Mutual Insurance used Alfresco Content Services on AWS to manage content and governance. Over five years, they saved $210... million. The solution improved document management and compliance. It also helped automate workflows. The company increased efficiency and reduced costs. This case shows the impact of cloud-based content management in insurance.

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FTSE 100 insurer (unnamed) - Insurance - Very Large

London, UK

Hyland's Alfresco platform helped a major FTSE 100 insurer migrate 1. 27 billion documents. The project cut request processing time...by 30% and automated 46 messaging systems. Over 9,000 users were integrated, handling 20,000 documents daily. The migration delivered annual savings of £2.4 million. Strategic integration with Kofax and Appian improved workflow management.

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Ethias - Insurance - Large

Liège, Belgium

Ethias used Hyland's Alfresco platform to move from paper storage to a digital content system. The solution manages about 180... million documents and adds 2 million new ones each month. Security was improved with encryption and advanced access controls. The project included integration with Active Directory and Oracle, and used Caringo Swarm for storage. Ethias worked with NRB and Xenit to ensure strong performance and scalability.

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BeneSys - Insurance - Medium

Troy, USA

Hyland Content Innovation Cloud helped BeneSys move from manual, paper-based processes to digital workflows. The platform enabled faster service and... greater transparency for millions of members. BeneSys used Hyland on AWS to automate high-volume content operations. This improved agility, resilience, and security while supporting HIPAA-compliant workflows. The solution allowed BeneSys to quickly deliver new self-service technologies to customers.

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BARMER - Insurance - Very Large

Wuppertal, Germany

BARMER migrated 1. 1 billion documents to Hyland Nuxeo. The legacy system could not handle the growing volume and performance...needs. Hyland Nuxeo integrated with 18 software systems and enabled 2.5 million document accesses daily. The migration took 42 days and covered 300 TB of data. The new system improved availability, compliance, and scalability for BARMER's health insurance operations.

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Government Administration Case Studies and Customer Success Stories with Hyland

Rotterdam municipal authority - Government Administration - Large

Rotterdam, Netherlands

Rotterdam municipal authority used Hyland to digitize document management. The team improved collaboration across departments. They replaced their old Alfresco... system with a new digital platform. Staff found it easier to find and share documents. The new system made work faster and more organized. This helped the city serve citizens better.

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Secretaria de Saúde Municipal do Sudeste do Brasil - Government Administration - Large

Brazil

Hyland and the Secretaria de Saúde Municipal do Sudeste do Brasil automated and digitized pharmacy operations. The new system cut... wait times by 77%, from up to 75 days to just 7–10 days. The solution reduced average medication dispensing time by 47%, from 15 to 8 minutes. The number of pharmacies increased by 56%, and over 249,000 citizens were served through the system. Eliminating paper processes freed 500m2 of space and improved data reliability.

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DILA - Government Administration - Large

Paris, France

DILA, a French government agency, used Hyland's Nuxeo platform to manage legal and administrative content. They needed to improve response... times and content quality for government and citizens. Nuxeo enabled DILA to automate workflows and handle over 4,200 users and 700 cases weekly. The solution improved collaboration, security, and digital tracking of legislative activity. DILA now delivers timely, accurate legal information across multiple government entities.

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U.S. federal agency - Government Administration - Very Large

Washington, USA

Hyland Alfresco helped a U. S. federal agency move from paper to digital document management. The agency now stores over...500 million documents in a secure, flexible repository. Users can access case files quickly, reducing backlogs and improving fraud detection. The digital process lets applicants check case status online and submit updates. The solution supports compliance with federal regulations and preserves documents for historical research.

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DGT (Dirección General de Tráfico) - Government Administration - Large

Madrid, Spain

Hyland helped DGT, Spain's traffic authority, move to a paperless office. DGT achieved an ROI of 20 million euros per... year after the transition. The project included document management and automation. DGT reduced manual work and improved efficiency. The solution supported digital transformation in government operations.

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DETRAN-ES (Departamento Estadual de Trânsito do Espírito Santo) - Government Administration - Large

Vitória, Brazil

DETRAN-ES used Hyland OnBase to digitize and unify citizen services, vehicle requests, exams, and accident records. The agency eliminated over... 83 million printed pages and saved about R$ 2 million annually. Nearly one million digital services were processed, reducing manual work and improving transparency. Online scheduling benefited over 60,000 citizens and cut in-person visits. Police resources were freed up, with 86% of officers reassigned to frontline duties. The digital transformation improved efficiency, reduced costs, and enhanced public service delivery.

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Sedgwick County - Government Administration - Medium

USA

Hyland helped Sedgwick County automate workflows and manage contracts and agendas. The county eliminated paper content silos and improved document... storage and retrieval. Security was a key concern, and Hyland’s use of AWS met strict requirements. Teams saw increased productivity and fewer errors. Stakeholder involvement and open communication supported the digital transformation.

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Rotterdam municipal authority - Government Administration - Large

Rotterdam, Netherlands

Alfresco helped the Rotterdam municipal authority digitize and automate document management. The new platform improved collaboration and made it easier... for employees to find information. Automation and digital workflows increased speed and control over data. The solution ensures compliance with laws and regulations. Employees are now more satisfied with their work tools.

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A municipal government in southeastern Brazil - Government Administration - Large

Brazil

Hyland OnBase and Brainware helped a municipal government in southeastern Brazil digitize its construction permitting process. The new system replaced... manual, paper-based workflows with a fully digital solution. Citizens now submit documents online, avoiding 20,000 trips to municipal offices. Over 75,000 processes and 15,000 documents are stored digitally. The solution improved permit speed, reduced risk, and increased transparency for citizens and staff.

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DILA (Direction de l'information légale et administrative) - Government Administration - Large

Paris, France

DILA uses the Nuxeo platform from Hyland for two key case management applications. The solution improved legal and administrative content... processes, speeding up response times and raising content quality. Over 4,200 users manage 700 cases per week with automated workflows and secure access. The platform supports collaboration between government entities and ensures timely delivery of information to citizens. Digital tracking and data visualization help monitor legislative activity across agencies.

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Dirección General de Tráfico (DGT) - Government Administration - Large

Madrid, Spain

Hyland helped the Dirección General de Tráfico (DGT) in Spain move from paper-based to digital workflows. The DGT automated document... management, saving over 2 million euros each year. Employees now save 30 minutes daily on document tasks, and the agency expects to save 800 work hours in the first year. The number of physical office cases dropped to less than 10% of total cases. RPA and workflow tools simplified complex processes and improved data use.

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Automotive Case Studies and Customer Success Stories with Hyland

Scania - Automotive - Very Large

Södertälje, Sweden

Scania used the Alfresco platform from Hyland to improve knowledge sharing and collaboration. The company needed a secure, easy-to-use system... for document exchange across global teams. In less than four weeks, Scania deployed Alfresco for 5,000 users and migrated 20,000 documents. Now, employees and partners in over 100 countries can connect and share best practices. The platform supports projects, forums, and document collaboration for up to 40,000 users.

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Renault - Automotive - Very Large

Boulogne-Billancourt, France

Renault used Hyland Nuxeo to improve innovation and efficiency. The platform helped manage large volumes of data and digital assets.... Renault streamlined workflows and boosted productivity. The solution supported collaboration across teams. This led to faster project delivery and better resource use.

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Lippert Components - Automotive - Very Large

Elkhart, USA

Lippert Components used Hyland's Perceptive Content integration for Salesforce to build a distributor portal. The portal lets customers check order... status, view invoices, and download documents. This self-service tool reduced manual customer service requests. Lippert saved on storage costs by using Hyland Cloud instead of Salesforce storage. Employees now focus on more meaningful work, and customer experience improved with faster access to information.

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Scania - Automotive - Very Large

Södertälje, Sweden

Scania used Alfresco by Hyland to improve knowledge sharing and collaboration. The company needed a secure, user-friendly platform for document... sharing across global teams. In less than four weeks, Scania deployed Alfresco for 5,000 users and migrated 20,000 documents. The platform now supports cross-functional projects and external collaboration with distributors and partners. Plans are underway to expand access to 40,000 internal users, enabling broader cooperation and knowledge exchange.

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Renault - Automotive - Very Large

Boulogne-Billancourt, France

Renault used the Nuxeo platform from Hyland to solve document management and workflow challenges. The company unified data from seven... systems into one platform. Six databases were migrated, improving access to product, process, purchasing, and HR documents. Real-time search with Elasticsearch helped 35,000 users each month find documents faster. The new system reduced admin work and made user training easy. Renault improved security and delivered new features to users more quickly.

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Lippert Components - Automotive - Very Large

Elkhart, USA

Lippert Components used Hyland's Perceptive Content integration for Salesforce to build a dealer portal. The portal lets customers check order... status, view invoices, and access delivery proof. Employees spend less time answering repetitive requests. Storing documents in Hyland Cloud saves on Salesforce storage costs. Customers now get information faster and enjoy a better experience.

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Consumer Goods Case Studies and Customer Success Stories with Hyland

L'Oréal - Consumer Goods - Very Large

Paris, France

L'Oréal used Hyland's content management solution to improve business efficiency. The company managed over 6,000 brands and 700,000 documents. Hyland... helped L'Oréal streamline workflows and support GDPR compliance. The solution enabled 24/7 access and integration with DocuSign. L'Oréal saw better results in document management and digital transformation.

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Beauty Company - Consumer Goods - Large

Nuxeo Platform by Hyland helped a global beauty company manage digital assets with a flexible interface. The company used Nuxeo... DAM to preview and customize 3D packaging designs, reducing repeated work and speeding up localization. Automated workflows replaced manual approvals, making marketing campaigns faster and more reliable. The solution also made it easy to reuse e-commerce libraries, helping the company expand into new online channels quickly.

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L'Oréal - Consumer Goods - Very Large

Clichy, France

L'Oréal uses Hyland's Nuxeo platform to manage 7 million documents for 6,000 global users. The company needed to improve document... search, user experience, and GDPR compliance. Nuxeo's cloud-native, low-code platform replaced aging systems and enabled metadata-based classification. Now, Milor+ supports 1,500 research staff, handles 70,000 new documents monthly, and processes 90,000 daily consultations. L'Oréal plans to add e-signatures and explore AI for unstructured data.

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Coke One North America (CONA) - Consumer Goods - Large

Atlanta, USA

Hyland helped Coke One North America (CONA) scale from 5 million documents per year to 5 million per month. CONA used Hyland's... content services to automate document capture, storage, and delivery, fully integrated with SAP. The solution supports 30,000 users and 12 independent bottlers, improving process speed by 30%. Hyland's proactive infrastructure scaling and low-code tools enabled rapid deployment and ongoing optimization. CONA now processes 1.4 million documents weekly and benefits from continuous performance checks and close partnership with Hyland.

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Manufacturing Case Studies and Customer Success Stories with Hyland

Siemens - Manufacturing - Very Large

Munich, Germany

Siemens used Hyland's Brainware to process 3. 5 million invoices from global suppliers. Before Brainware, Siemens had nearly 10 different...OCR solutions and limited efficiency. With Brainware, over 90% of 51 data fields are now extracted without manual work. Automation in accounts payable increased by an average of 30%, reaching up to 80% in some cases. Brainware integrates with more than 50 SAP instances, helping Siemens centralize and streamline invoice processing worldwide.

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Grande complexo siderúrgico brasileiro - Manufacturing - Very Large

Brazil

OnBase by Hyland helped a leading Brazilian steel producer modernize its document management. The company migrated 21 million files from... Documentum to OnBase, integrating with SAP and internal systems. Search and retrieval of engineering and HR documents became faster using keywords. All business processes and document sharing are now centralized on one platform. The company reduced infrastructure costs and improved document analysis speed.

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Siemens - Manufacturing - Very Large

Munich, Germany

Siemens used Hyland's Brainware to improve invoice processing. The company faced fragmented OCR solutions and wanted to standardize accounts payable.... Brainware integrated with over 50 SAP instances and processed 3.5 million invoices in more than 20 languages. Siemens achieved up to 80% automation in some cases and extracted over 90% of 51 data fields without manual work. The team gained better process visibility and expanded the solution globally.

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MacGregor - Manufacturing - Large

Helsinki, Finland

MacGregor unified its global operations by consolidating 22 ECM systems with Hyland Alfresco. The company faced fragmented workflows and documentation... across sites after years of acquisitions. Hyland Alfresco provided a scalable, integrated content management solution. MacGregor reduced licensing, server, and support costs and migrated over 5 million legacy documents. Teams worldwide now collaborate more easily with up-to-date, accurate documents.

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Food & Beverages Case Studies and Customer Success Stories with Hyland

bofrost - Food & Beverages - Large

Straelen, Germany

OnBase by Hyland helped bofrost digitize key business processes. The company needed a fast, low-code deployment to support sales and... internal teams. OnBase integrated with SAP and legacy systems, streamlining HR, contract management, and fleet documentation. Over 150 users now access digital workflows, replacing paper files and enabling remote work. The solution improved efficiency and allowed quick rollout of new applications across departments.

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Estrella Galicia - Food & Beverages - Large

A Coruña, Spain

Estrella Galicia used Alfresco by Hyland to speed up invoice management. Before, they had a fragmented system and slow approvals.... Now, they process about 4,000 new documents each month. The new platform lets managers approve invoices from anywhere using mobile devices. This change cut time spent on routine tasks and made workflows smoother. Each year, more departments join the system, showing steady growth and value.

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bofrost - Food & Beverages - Large

Straelen, Germany

OnBase von Hyland hilft bofrost, analoge Prozesse zu digitalisieren. Das Unternehmen nutzt OnBase für Personalakten, Vertragsmanagement und die Verwaltung von... 6.000 Fahrzeugakten. Die Lösung integriert SAP, Legacy-Systeme und ermöglicht cloudbasiertes Arbeiten. bofrost profitiert von schnellen Implementierungen dank Low-Code und verbessertem Dokumentenzugriff. Die Zusammenarbeit mit Hyland und Data Market unterstützt effizientes Change Management und mobiles Arbeiten.

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Research Case Studies and Customer Success Stories with Hyland

NASA Langley Research Center - Research - Large

Hampton, USA

NASA Langley Research Center used Hyland Alfresco to manage 2. 5TB of research data. The center improved access for 800...researchers and reduced storage needs by 20%. Alfresco helped NASA streamline document management and support collaboration. The solution enabled secure, efficient handling of critical research files. NASA saw faster information retrieval and better workflow for its teams.

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NASA Langley Research Center - Research - Large

Hampton, USA

NASA Langley Research Center used Hyland Alfresco to migrate over 800 websites from an outdated system to a secure, modern collaboration platform. The center now... manages 2.5 TB of information and supports over 400 users, with user adoption rising by 20%. Alfresco's open-source model reduced administrative workload and enabled seamless scaling. Enhanced security features protect sensitive data, while integrated authentication ensures safe access for internal teams and external partners.

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Information Services Case Studies and Customer Success Stories with Hyland

Mintel - Information Services - Medium

London, UK

Mintel used the Alfresco platform from Hyland to replace over 10 separate content management systems. The company managed a huge... volume of content and needed a single place to control, manage, and publish it. With Alfresco, Mintel reduced publishing cycle times and improved brand consistency. The solution made it easy to collaborate and access content, even during the COVID-19 pandemic. Mintel also gained better visibility into content performance and saved costs by consolidating systems.

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Mintel - Information Services - Medium

London, UK

Mintel used the Alfresco platform from Hyland to replace over ten legacy content management systems. Before, finding the right version... of content was hard and slow. With Alfresco, Mintel managed all content in one place and set up workflows to track progress and reduce errors. The new system made it easy to publish reports and improved team collaboration, even during the COVID-19 pandemic. Mintel saved money by cutting maintenance costs and now has better data to guide decisions.

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Retail Case Studies and Customer Success Stories with Hyland

Heinen's - Retail - Medium

Cleveland, USA

Heinen's used Hyland's OnBase platform to improve HR processes. The company automated document management and reduced manual work. After implementation,... Heinen's saw a 20–25% improvement in efficiency. Staff could access documents faster and make better decisions. OnBase helped Heinen's support business growth and manage more stores.

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Heinen's - Retail - Medium

Cleveland, USA

Heinen's used Hyland's OnBase cloud platform to modernize HR processes. Before, HR staff spent hours sorting paper files and struggled... with outdated forms. After switching to OnBase, they stored over 90 types of digital HR documents securely and accessed them from anywhere. The company grew 20–25% and opened four new stores without adding HR staff. Employees now focus on customer service instead of paperwork. Cloud hosting reduced risk and made updates easy.

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Publishing Case Studies and Customer Success Stories with Hyland

Oxford University Press - Publishing - Large

Oxford, UK

Oxford University Press used Hyland's content services to manage over 6,000 digital assets. The solution helped them streamline digital asset... management and improve content delivery. They replaced their legacy Alfresco system with Hyland for better scalability. The new system enabled faster access to content and supported new ways to reach readers. Oxford University Press saw improved efficiency in their publishing workflows.

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Oxford University Press - Publishing - Large

Oxford, UK

Oxford University Press used Hyland's Alfresco platform to manage millions of digital assets. The new digital asset management system unified... content across divisions and improved collaboration. Advanced search features made it easier to find and reuse resources. The solution reduced manual processes and costs. OUP can now reach new audiences faster with digital content.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with Hyland

Valeris - Health, Wellness And Fitness - Medium

USA

Hyland IDP helped Valeris speed up patient enrollment. The company saw a 40% time savings in document processing. Manual review... of 2,000–3,000 documents daily was replaced by automation. Tasks that took up to 30 minutes now take just 5 minutes. Hyland IDP also reduced errors and handled seasonal spikes in volume. Employees now spend less time on data entry and more time helping patients.

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遠隔神経学 - Health, Wellness And Fitness - Small

Japan

Hyland helped 遠隔神経学 share medical images simply and securely. Patients waiting for neurological diagnoses benefited from faster collaboration. The solution... used PACS and VPN to enable remote access to images. This improved patient care and reduced delays. The system also made it easier to manage and share CDs with medical data.

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Education Case Studies and Customer Success Stories with Hyland

Indiana State University - Education - Large

Terre Haute, USA

Indiana State University used Hyland Automate to replace old, static forms with dynamic, cloud-based forms. The new system added digital... signatures and real-time conditional fields, making student financial aid processes faster and easier. Hyland Automate integrated smoothly with existing systems, cutting delays and manual work. Staff and students now enjoy a better, more flexible experience. The university plans to expand automation to more departments.

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Indiana State University - Education - Large

Terre Haute, USA

Hyland Automate helped Indiana State University modernize its financial aid processes. The university replaced old, static forms with dynamic, cloud-native... forms that use digital signatures and real-time field changes. This improved efficiency for students, parents, and staff. The solution integrated smoothly with existing systems and reduced delays caused by legacy technology. Indiana State University plans to expand the use of Hyland Automate to more departments.

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Information Technology and Services Case Studies and Customer Success Stories with Hyland

Tech Mahindra - Information Technology And Services - Very Large

Pune, India

Tech Mahindra used Hyland to improve workflow and collaboration. They replaced legacy systems with Alfresco and Kofax. The new solution... helped manage 700 users and 50GB of data. IT operations became more efficient. Tech Mahindra saw better document management and teamwork.

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Cisco - Information Technology And Services - Very Large

San Jose, USA

Cisco used Alfresco from Hyland to speed up and improve their business operations. They managed over 10 million SKUs and... 100 million documents. Alfresco helped Cisco organize and access large amounts of data quickly. The solution made their SalesConnect platform more efficient. Cisco saw faster workflows and better productivity.

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Pharmaceuticals Case Studies and Customer Success Stories with Hyland

Servier - Pharmaceuticals - Large

Suresnes, France

Servier used OnBase to solve complex business challenges. The company improved efficiency across its operations. OnBase integrated with Servier's ERP... and CRM systems. Staff found the solution user-friendly. Servier achieved a positive ROI after implementation. The case highlights digital transformation in the pharmaceutical sector.

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Servier - Pharmaceuticals - Very Large

Suresnes, France

OnBase helped Servier, a global pharmaceutical group, solve document management challenges. Servier needed better visibility and control over documents for... teams in Spain. OnBase integrated with their CRM and ERP, automating document creation and tracking. The solution improved transparency, sped up processes, and enabled digital signatures. Servier reduced manual work and errors, gaining a flexible, user-friendly platform.

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Hospitality Case Studies and Customer Success Stories with Hyland

Accor - Hospitality - Very Large

Issy-les-Moulineaux, France

Accor used Hyland's content management platform to improve hotel construction, maintenance, and renovation operations. The solution enabled smoother workflows and... better management of building and maintenance documents. Accor achieved a 95% reduction in manual processes and increased operational efficiency by 300%. The platform helped IT teams and staff work faster and more accurately. Accor now manages over 3,000 hotels with improved content control.

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Financial Services Case Studies and Customer Success Stories with Hyland

SuperIQ - Financial Services - Small

Sydney, Australia

SuperIQ used the Alfresco platform from Hyland to manage documents for pension fund administration. The company needed a stable, scalable... solution to handle rapid growth and strict compliance. Alfresco enabled fast deployment, supporting 2,000 users and 150,000 documents for 4,500 funds. Automated workflows and strong search tools improved efficiency for finance professionals. SuperIQ expects to manage documents for 20,000 funds in two years.

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Mechanical or Industrial Engineering Case Studies and Customer Success Stories with Hyland

MacGregor - Mechanical Or Industrial Engineering - Medium

Helsinki, Finland

MacGregor unified 22 ECM systems into Hyland Alfresco. This helped them bring all business operations together. They improved efficiency and... cut costs. Over 2,000 users now work with the new system. MacGregor saw faster document handling and better collaboration. The company reduced manual work and increased productivity.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Hyland

Autostrade per l'Italia - Transportation/Trucking/Railroad - Large

Rome, Italy

OnBase by Hyland helped Autostrade per l'Italia manage large-scale document processes. The company needed to handle digital transformation for over... 3,000 km of highways and 15 branches. OnBase enabled centralized document management and improved workflow efficiency. The solution supported compliance with ISO19650 standards. Autostrade per l'Italia streamlined operations and enhanced collaboration across teams.

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Utilities Case Studies and Customer Success Stories with Hyland

Stadtwerke München GmbH (SWM) - Utilities - Very Large

Munich, Germany

Alfresco Content Services by Hyland helps Stadtwerke München manage complex document processes. SWM uses Alfresco to store, access, and track... technical documents, contracts, and drawings across many business units. About 4,000 employees use the platform daily, with no performance complaints. Alfresco integrates with SAP, SharePoint, and other tools, supporting strict version control and flexible customization. SWM values the open source model, strong search, and easy integration for their diverse needs.

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Apparel & Fashion Case Studies and Customer Success Stories with Hyland

One of the 15 largest apparel companies in the world - Apparel & Fashion - Very Large

Nuxeo Platform by Hyland helped one of the world's top 15 apparel companies manage digital assets for many brands. The company faced... high costs and delays from siloed digital asset management. Nuxeo DAM centralized assets, cut search costs, and reduced request times. The solution enabled secure, branded portals for retail partners. Teams now use standardized workflows with flexible configuration, improving efficiency.

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Other Industry Case Studies and Success Stories with Hyland

La plus grande compagnie aérienne à bas prix d’Asie - Airlines - Large

Alfresco by Hyland helped Asia’s largest low-cost airline digitize paper documents and automate workflows. The airline reduced manual admin tasks... and enabled secure document sharing across eight departments in three countries. Over 700 users now access and share documents safely, improving decision-making. The solution integrates with Kofax for automated invoice processing and centralizes over 50GB of data. User adoption was immediate, boosting collaboration and reducing paper use.

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Customer Success Stories of Hyland

 

Erie Insurance - Insurance - Very Large

Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies

Erie, USA

Erie Insurance is deploying Hyland's Content Innovation Cloud to transform unstructured content into AI-ready operational intelligence. This deployment aims to... enhance decision-making, process efficiency, and business intelligence across Erie Insurance's operations, leveraging Hyland's platform to process up to 700 million pages annually.

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Erie Insurance - Insurance - Very Large

Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies

Erie, USA

Erie Insurance partners with Hyland to deploy the Content Innovation Cloud, transforming unstructured content into operational intelligence. This initiative supports... nearly 7 million policies, enhancing decision-making and efficiency. Hyland's platform processes 1 billion pages over three years, automating document management and improving business intelligence while ensuring security and governance.

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Hyland Delivers Agentic Document Processing at Scale for Rexel Canada

Hyland has successfully deployed its agentic document processing solution for Rexel Canada, achieving near-perfect invoice indexing accuracy within 48 hours. This deployment, part... of Rexel's Axelerate 2028 strategy, leverages Hyland's Intelligent Document Processing and generative AI to streamline financial document handling. The solution enhances efficiency by reducing manual validation and improving workflow, aligning with Rexel's AI-driven digital transformation goals.

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Garney expands its use of Hyland OnBase to accelerate HR transformation

Garney has expanded its use of Hyland OnBase, integrating it with SAP SuccessFactors to enhance HR operations. This move aims... to modernize Garney's HR content infrastructure, centralize employee content, and improve operational efficiency. The integration supports Garney's HR transformation by providing secure, cloud-native content services that streamline processes and enable future innovation.

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