Real-World Case Studies and Customer Success Stories with Hyland Software, Inc

Hyland helped a large academic healthcare organization in South Carolina migrate 25 million patient documents from nine Allscripts EMR systems to a single OnBase repository. The hospital needed... to reduce its information systems and improve access for over 250,000 patients. Hyland managed the end-to-end data migration, minimizing risk and time for the hospital's IT team. The project achieved a 99.93% success rate in document import. Doctors now access all patient data through OnBase, integrated with Epic.
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Hyland OnBase helped Advocate Health modernize its nurse advancement program. The new workflow and records solution supports over 2,500 nurses... and is designed to scale to 44,000. Integration with Workday and payroll automates eligibility checks and links advancement to compensation. The system reduced manual effort by 300-400 hours per year and saved $60,000 annually. Turnover among program participants is now lower than non-participants.
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VNSNY CHOICE Health Plans used Hyland's OnBase to automate appeals and grievances processes. Before OnBase, they relied on manual, paper-based... workflows and Access databases. The new system cut 30 minutes from each case by automating case assignment and template population. Staff now track cases more easily and data is more secure. OnBase also improved reporting and plans are in place for further integration.
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Hyland Healthcare helped a US East Coast hospital unify medical imaging. The hospital faced scattered image storage across 43 departments,... with 21 viewing solutions and 10 storage systems. Hyland's Acuo VNA, NilRead viewer, and OnBase platform consolidated DICOM and non-DICOM images into a single system. Physicians now access all patient images in one place, improving care and clinical decisions. The new enterprise imaging strategy reduced silos and enhanced data security.
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Hyland helped University of Rochester Medical Center improve medical imaging sharing. The solution broke down silos between departments. Teams now... collaborate better on patient care. Imaging data is easier to access across the organization. This supports faster, more informed decisions. The project improved healthcare delivery and efficiency.
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Hyland's OnBase was integrated with the Epic EPR at University College London Hospitals. The hospital needed to manage unstructured clinical... content, including legacy data and images, alongside its new EPR. OnBase enabled seamless access to documents and images within the EPR, improving clinician workflows. Over 500 staff were involved in the rollout, and the solution eliminated the need for paper records in clinics. Patients and staff now benefit from complete, accessible medical records and faster decision-making.
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UNC Health used Hyland to improve operations and speed up workflows. They unified access to documents, images, and media across... many hospitals and clinics. Hyland's platform integrated with Epic EMR, removing data silos and cutting costs. Doctors now access patient images in real time, reducing repeat tests. Automated workflows and OCR improved invoice processing and data capture. UNC Health reached HIMSS Stage 7 in three analytics domains.
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Hyland OnBase helped the Royal Melbourne Hospital digitize patient records and centralize clinical data. The hospital eliminated paper-based workflows and... improved access to patient information for clinicians. Automated online workflows replaced manual processes, speeding up triage and referrals. The hospital reduced clerical staff by about one-third and enabled coding staff to work from home. The ECM system improved care quality, cash flow, and prepared the hospital for future digital upgrades.
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Sharp HealthCare automated over 150 workflows using Hyland’s OnBase platform. The solution integrated content across EHR, ERP, and core systems.... This led to a 26% reduction in staffing and faster batch processing. Patient forms and discharge instructions were digitized, improving satisfaction and privacy. The project also reduced record storage costs and prevented lost revenue through electronic capture of beneficiary notices.
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Sentara Healthcare used Hyland's OnBase Express Scanning to automate clinical and administrative document workflows. They achieved 83% faster access to... electronic health records, with 97% of documents available in under 5 minutes. The solution improved staff productivity and patient care decisions. Sentara deployed the technology at over 650 locations, saving more than $2.5 million. Integration with Epic EMR streamlined processes across departments, including billing and patient registration.
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Hyland's Alfresco platform helped Nunkuwarrin Yunti, a community health group in Australia, fix records management. Staff struggled with slow searches... and version control using their old system. Alfresco gave them a single place for all records, better document management, and easier collaboration. The solution met strict government standards and was delivered on time. Staff now say they are very happy with the new system.
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Hyland’s Acuo vendor neutral archive helped Northwestern Medicine replace an outdated, email-based research imaging request process. The new system uses... a centralized repository and de-identification services to streamline data delivery. In 18 months, the team completed 1,700 requests and delivered over 500,000 imaging exams. More than 30 departments now use the process, improving security and efficiency. The solution eliminated lost discs and enabled faster, safer research data access.
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Hyland's PACS Scan Mobile helped Norman Regional Health System improve pressure ulcer detection at admission. Nurses now use iPads to... capture and securely store wound images in the EMR and PACS. The solution enabled faster, more accurate tracking of patient wounds. Implementation took just one afternoon. Early detection of just two ulcers covers the solution's cost. Staff found the tool easy to use and quick to train.
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OnBase helped Noridian Healthcare Solutions automate 20 key processes. The company saved $600,000 a year and reduced labor by 400... hours per month. OnBase improved privacy, security, and HIPAA compliance. Noridian replaced paper forms with electronic forms, increasing productivity and accuracy. The solution sped up employee training and enabled faster, more consistent customer service.
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Hyland's OnBase platform helped MetroHealth System cut missing reports by over 80%. The health system sped up requisition turnaround by... 86%. HR now saves half a day with a single click. OnBase integrates with Epic and Infor Lawson, streamlining both clinical and administrative workflows. MetroHealth eliminated paper, improved compliance, and gave clinicians better access to patient records.
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Hyland's OnBase helped Manchester University NHS Foundation Trust unify patient records across 11 hospitals. The trust integrated OnBase with the... Epic EPR system, giving clinicians real-time access to patient information. This improved efficiency, safety, and patient care by standardizing workflows and reducing delays. Teams now work from a single, centralized record, making multidisciplinary meetings faster and more effective. OnBase also enhanced usability for clerical and technical teams, supporting smarter work and better process management.
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The MetroHealth System used Hyland Acuo VNA and NilRead to unify imaging data across departments. They created a single repository... for all imaging, improving provider efficiency and reducing costs. Clinicians gained fast access to images and patient records, which improved care quality. Staff productivity increased and operational costs went down. The solution enhanced both clinician satisfaction and patient experience.
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Metro North Health unified 4 billion clinical images from 12+ siloed systems using Hyland Acuo, NilRead, and PACSgear. The new enterprise... imaging platform gives 17,900 users secure, real-time access to complete patient records from any device. This streamlined workflows, enabled AI-powered diagnostics, and improved patient care. The scalable solution manages 1.3 petabytes of data and grows by 193 terabytes per year. Metro North now supports advanced research and plans to expand provider access and specialty workflows.
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OnBase by Hyland helped Mater Misericordiae Ltd digitize health records across seven hospitals. Clinicians gained fast access to all patient... information through a single clinical portal. Within 12 months, Mater reduced paper records by 85%. The health system eliminated $12,000 in monthly costs for chart covers and dividers. OnBase secures patient data and supports future digital growth.
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M Health Fairview used Hyland Intelligent MedRecords to automate medical records classification. The health system processes 9 million patient documents... each year. With Hyland, they reduced turnaround times and cut the need for full-time staff. The solution improved support, enabled barcode reading, and reorganized workflows. Staff training and collaboration between IT and operations were key to success.
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OnBase by Hyland helped Liverpool Heart and Chest Hospital NHS Foundation Trust remove paper-based notes and automate manual processes. The hospital integrated... OnBase with Allscripts Sunrise Clinical Manager, giving staff instant access to complete patient records. Automated workflows improved referrals management and subject access requests. LHCH achieved a top ranking on the Clinical Digital Maturity Index in just 15 months. The solution supports the hospital’s goal to reach HIMSS Stage 7 and maintain high standards of patient care.
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Kettering Health used Hyland’s Acuo vendor neutral archive (VNA) to build a new medical imaging infrastructure. The system lets doctors... access all imaging studies in one place. Integration with NilRead and PACSgear improved image viewing and storage. Testing and workflow design focused on people, process, and technology. The new solution supports 14 medical centers and over 120 outpatient facilities.
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Kaiser Permanente Colorado used the Hyland Healthcare suite to unify medical imaging across 22 departments. They replaced 20 separate PACs... with a single system, improving access for providers and partners. The solution enabled real-time collaboration and interoperability, supporting both internal and external care teams. KPCO achieved over $9 million in net ROI and nearly $500,000 in unplanned savings. Workflow efficiencies and a simplified tech stack reduced costs and improved patient care.
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Hyland helped a large integrated delivery network specializing in OB-GYN care replace paper-based ultrasound image workflows with digital solutions. The new system... enabled real-time image access, reducing delays and errors in patient records. Physicians reported higher satisfaction and improved patient relationships. The IDN saw better patient safety and reduced liability risks. Staff productivity increased, and waste from manual processes dropped.
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Indiana State University used Hyland Automate to modernize form collection and improve student experiences. The university streamlined business operations and... increased efficiency. Hyland Automate helped reduce manual work and errors. Staff and students benefited from faster, more reliable processes. The solution supported better data management across departments.
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Hyland’s Perceptive Content helped VCCS digitize and automate paperwork for 212,000 students across 40 campuses. The system now manages over... 8.5 million documents, up from almost zero before. VCCS processes up to 125,000 transcripts a year, saving printing costs and office space. Staff now spend less time on paperwork and more on valuable work. Students can access and update information in real time from anywhere.
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OnBase by Hyland helped University of Notre Dame improve student advising. Advisors accessed all student information in one place, including... real-time data from Banner SIS. The solution reduced course cancellation processing time by three days. Advisors spent less time on paperwork and more on student support. The university minimized paper use and improved data security. Reporting features gave leaders better visibility into student needs.
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OnBase helped the University of Northern Colorado fix contract management problems. The university replaced paper-based, inconsistent processes with automated workflows.... Staff now use electronic forms and templates to create and track contracts. The system gives everyone a clear view of contract status and history. Compliance and renewals are easier to manage. Most contracts are now finished in as little as 10 minutes, with almost no paper used.
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University of Naples Federico II used Hyland's Alfresco platform to digitize and manage administrative documents. The university needed a central... repository to improve collaboration and move toward a paperless environment. Alfresco enabled digital document management, version control, and workflow automation. Over 3,000 employees now use the platform, leading to better integration, document sharing, and productivity. The university continues to expand the platform’s use and features.
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OnBase by Hyland helped Universidad del Norte in Colombia digitize 95% of its documents. The university reduced invoice processing times... from up to 20 days to just 3 days. OnBase automated workflows across departments, freeing up physical space and improving compliance. Integration with Banner and PeopleSoft made information easier to access. The university cut response times by 90% in some processes, boosting satisfaction for students and staff.
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OnBase helped University of Texas at Dallas digitize and automate over 25 departments. The university sped up admissions, making decisions... within 48 hours. OnBase streamlined financial aid, purchasing, asset tracking, and case management. Staff and students now use electronic forms for scholarships, travel, and accessibility requests. UTD reduced paper use, improved efficiency, and supported rapid campus growth with Hyland's solutions.
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ShareBase by Hyland helped the Texas Association of School Boards cut document sharing steps to zero clicks for some workflows. The integration with... OnBase let staff send documents securely to medical providers and school districts without leaving the workflow. This reduced time, costs, and paper use. ShareBase also improved security and compliance by controlling document access and versioning. Mobile integration let teams access files in the field. TASB expanded ShareBase to all entities after positive feedback.
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Swinburne University used Hyland's Alfresco Activiti to automate business management processes. The university replaced manual finance, HR, and student administration... workflows with a single platform. Over 750 staff now use Activiti for accounts receivable, reimbursements, and travel requests. Travel approvals dropped from a week to one day, with 4,000 travel requests processed yearly. The system handles nearly 6,000 transactions annually, improving visibility and efficiency.
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Hyland helped MIT issue digital diplomas to students in undergraduate, master's, and PhD programs. These diplomas use blockchain technology for... tamper-proof, verifiable records. Students receive their diplomas via email and can store and share them using a mobile app. MIT added extra security by requiring identity verification through its system. The solution gives students ownership and control over their academic credentials.
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Hyland Automate helped Indiana State University modernize its financial aid operations. The university replaced static legacy forms with dynamic, cloud-based... forms that include digital signatures and real-time conditional fields. This improved efficiency across departments and enhanced the experience for students, parents, and staff. The solution integrated smoothly with existing systems and set the stage for future expansion into other departments. ISU now benefits from streamlined workflows and scalable automation.
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Hyland Cloud helped a private university achieve a 114% ROI in just over a year. The university saved $275,000 each... year by moving to digital document management. It eliminated 700,000 sheets of paper and 36 filing cabinets in the first year. Staff efficiency improved, and workflows like onboarding and petitions became faster and more accurate. The cloud solution also boosted security and compliance for the university.
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Hyland's Alfresco platform helped a leading FTSE 100 insurance company migrate 1. 27 billion documents. The migration reduced application time...by 30% and automated 46 mailboxes. Over 9,000 users were onboarded, processing 20,000 documents daily. The project delivered annual savings of 2.4 million GBP. Integration with ADF, Kofax, and Appian improved workflow and document management.
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VGZ used Hyland's OnBase to solve problems with document archiving and access. The company needed a fast, secure, and easy-to-use... system for over 2 million customers. VGZ migrated 175 million documents to OnBase in the cloud. Now, OnBase archives 227 million documents and grows by 25 million each year. The new system supports VGZ's goal to keep healthcare accessible and affordable.
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SAIF used Hyland's OnBase platform to modernize its document and data workflows. The company converted 42 million documents from a... 15-year-old legacy system to OnBase. This move enabled a 24-hour turnaround for digital information packets and allowed adjusters to work from home. Automated workflows now complete tasks in minutes instead of a day. The partnership with Hyland improved service for both internal teams and customers.
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Hyland's Alfresco platform helped P&V Group, a Belgian insurance company, modernize its document management. After acquiring Vivium, P&V needed to... consolidate records and improve scanning and archiving. The Alfresco solution increased first scan recognition from under 60% to 97%. Over 14 million documents are now archived and accessible online. Automated document flows have led to additional savings and improved efficiency.
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Hyland's Alfresco platform helped Protective Insurance migrate millions of documents. The insurer needed a new system after Oracle discontinued its... imaging platform. Zia Consulting worked with Protective Insurance to move all content to Alfresco. The new platform became the single system of record for claims and other business lines. Employees now work in their native environments while using Alfresco's backend technology.
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Hyland OnBase helped NJM Insurance Group modernize its claims process. NJM migrated over 30 million documents to OnBase and integrated... it with Guidewire ClaimCenter. This allowed faster claims handling and improved customer service. 2,300 users now manage 300 million documents in OnBase. The new customer portal lets customers access documents and submit claims online. OnBase enabled remote work and increased efficiency for NJM's staff.
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Hyland's Alfresco platform helped NYPIUA digitize and automate policy and claim management. NYPIUA staff handled over 50,000 policies yearly, struggling... with paper-based processes and manual redaction. With Alfresco, HPI, and TSG’s solutions, NYPIUA automated document uploads, digital redaction, and claim folder creation. Employees became proficient in less than two weeks. Productivity and collaboration improved across both offices, making information easier to access and manage.
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Hyland's OnBase helped Mutual of Enumclaw cut claims processing from days to hours. The insurer automated first notice of loss... and bulk claim assignment, reducing manual work. Integration with Guidewire ClaimCenter improved document routing and customer response times. OnBase and ClaimCenter now provide a seamless workflow for adjusters. The solution enhanced customer service and reduced implementation costs by over 50%.
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Liberty Mutual Insurance used Hyland's Alfresco Content Services on AWS to go paperless. The company saved $21 million in five... years by cutting paper, printing, and storage costs. Alfresco enabled fast, secure access to documents for teams worldwide. Underwriters and claims managers now focus on their work, not paperwork. The solution improved compliance and lets Liberty Mutual manage 300 million documents in the cloud.
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icare HBCF used Hyland's OnBase to solve document management issues after merging six entities. The insurer needed to move documents... out of transaction systems to avoid performance problems. OnBase was deployed in three months with no data loss and minimal disruption. End-users saw no change in workflow but gained faster, more reliable access to documents. The project improved document archiving, retrieval, and integration with other systems.
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Washtenaw County replaced IBM FileNet with Hyland's OnBase, saving $400,000 immediately. The county eliminated a $50,000 annual consultant fee and... achieved a 100% data conversion success rate. OnBase enabled the county to expand from 20 to over 300 users and from 5 to 15 departments. IT staff now manage and expand workflows in-house, integrating with over 50 applications without custom code. The switch improved service, reduced costs, and streamlined document management.
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Wasatch County used Hyland's OnBase platform to automate content management and record retention. The county wanted to improve citizen interactions... and reduce in-person visits. Hyland's low-code tools let the small IT team build flexible workflows. Employees now spend less time on manual tasks. The county plans to scale services as its population grows.
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OnBase by Hyland helped the Virginia DMV save $500,000 in transportation costs. The DMV used to microfilm millions of documents... each year, which was slow and hard to manage. With OnBase, staff scan and manage documents digitally from many locations. The system makes it easy to find and link documents. Security and privacy are improved. The DMV finished the project on time and within budget, boosting productivity and customer service.
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OnBase by Hyland helped the Superintendencia de Electricidad de la República Dominicana automate and speed up complaint management. Manual processes caused... delays and inefficiency. With OnBase in the cloud, the agency reduced response times and improved transparency. Citizens can now track claims online. The solution also increased data security and allowed for easy integration with electricity distributors. The platform is scalable for future needs.
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The Commonwealth of Massachusetts used Hyland's OnBase platform to move to the cloud. They wanted a simple, low-stress deployment and... chose Hyland Managed Services to handle the transition. The state started by automating forms and forms processing, replacing manual, paper-based workflows. Now, forms are dynamic and processed automatically. Massachusetts also fully automated its internal procurement process, removing paper and manual steps. Hyland helped the state gain major efficiency improvements in government operations.
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Rotterdam Municipal Authority used Alfresco’s cloud-native platform to improve digital file collaboration. The solution focused on traceability, completeness, security, and... compliance with regulations. Employees now access information faster and with more control. Automated processes and user-friendly design increased satisfaction. The municipality can now manage documents efficiently and meet legal requirements.
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OnBase by Hyland helped the Pennsylvania Treasury Department avoid $30 million in costs each year. The department automated unemployment and... supplementary payment processes, moving from paper to electronic workflows. 99% of unemployment transactions are now fully electronic. The Treasury achieved ROI in less than eight hours for the supplementary payment process. Citizens now get payments faster, mostly by direct deposit or debit card.
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Ositran used Alfresco Enterprise from Hyland to digitize its document management. The agency moved from paper files and handwritten signatures... to digital documents and digital signatures. This change helped Ositran cut printing and paper costs by over 90%. Staff can now access and sign documents from anywhere. The digital platform also made it easy for Ositran to switch to remote work during the pandemic.
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MAMPU used Alfresco Content and Governance Services to create a secure, multi-tenant records management platform for over 160 Malaysian government agencies. The solution met... strict compliance, security, and scalability needs, including DoD 5015.2 and MS ISO 16175 standards. Over 35,000 users now access and share records anytime, anywhere. The platform supports both open and classified documents, improving efficiency and digital governance. MAMPU plans to expand the system for broader digital workspace and knowledge management.
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Hyland RPA processed 30,000 property tax returns for Horry County without human help. The auditor’s office faced a backlog, handling... 90,000 returns yearly with just six staff. Manual work tied up resources for half the year. Hyland RPA automated data entry into the QS/1 system, using business rules to flag errors and verify information. This freed staff for higher-value work and reduced errors, improving compliance and efficiency.
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OnBase by Hyland helped Wiener Privatbank automate customer onboarding. The bank replaced manual paperwork and data entry with digital workflows.... Employees now use a central platform for all onboarding steps. The system integrates with core banking and ensures compliance. This led to more efficiency and full process transparency.
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Hyland Alfresco helped Trust Bank Singapore cut late payment fee waiver processing from 3-5 days to just 2-3 minutes. The bank used... Alfresco to automate workflows, reducing call center volume for these requests by 70%. Payment recall requests, once manual and slow, now complete in minutes with integrated, automated steps. Staff can focus on complex tasks while customers get faster, more intuitive service. Trust Bank continues to expand automation for better banking experiences.
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SpareBank 1 used Hyland's OnBase to modernize its insurance claims process. They replaced outdated mainframe systems and manual work with... automated claims handling and document management. OnBase helped them consolidate three archives into one and streamline workflows. The solution included a cloud archive, workflow integration, and document creation tools. SpareBank 1 improved efficiency and is now exploring AI for future enhancements.
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Hyland's OnBase platform helped Redstone Federal Credit Union automate its debit card dispute process. The credit union reduced manual work... and saved over 5,100 hours per year. Provisional credits now issue within 30 minutes, down from five days. Member wait times dropped by 33,557 business days annually. Funds recovered increased by 329% in three years. Fraud protection and compliance also improved with automated workflows.
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Red Canoe Credit Union used Hyland's OnBase integration with DocuSign to solve paper storage problems. The solution automated workflows and... let staff manage documents on one platform. Employees and members now sign documents electronically, saving time and reducing confusion. Envelope usage jumped from 1,300 to 12,000 in two years, with an 85% completion rate. Members enjoy faster service and more signing options, improving their experience.
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Hyland RPA helped Stadtwerke Neuss automate its meter change workflow. The company saved over 2,000 hours of labor each year... by removing manual data conversion and filtering. Employees now focus more on customer service and new customer acquisition. The solution improved billing accuracy and customer satisfaction. Hyland RPA also enabled automation of five business processes related to meter changes.
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Hyland’s Alfresco platform helps Stadtwerke München manage complex, diverse processes across energy, water, and mobility services. The solution integrates with... SAP and SharePoint, supporting 4,000 users and connecting 10 applications. Alfresco’s open-source flexibility allows SWM to customize workflows and maintain strict version control. Employees access technical documentation, contracts, and drawings anytime, improving efficiency. SWM values Alfresco’s stability, powerful search, and seamless integration with business systems.
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Hyland’s Alfresco platform helped Publiacqua S. p.A. cut operational costs by 48%. The company replaced four legacy document management systems...with one unified solution. Migration of 4 million documents took just two months. Integration with SharePoint and Office 365 was seamless. Publiacqua now enjoys faster ROI and easier maintenance.
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Hyland RPA helped Stadtwerke Neuss, a leading German utility, automate meter replacement workflows. The company saved up to 2,000 labor... hours per year by removing manual data conversion and filtering. Employees now focus more on customer service and new customer acquisition. Automated processes improved billing consistency and customer satisfaction. Hyland RPA tools enabled staff to build and manage automation without coding.
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OnBase helped UFP Industries replace scattered spreadsheets and old databases. The company used OnBase to build business applications for compliance,... capital expenditure, and customer management. UFP now creates and deploys most applications in two to three months, down from up to a year. End users get a single view of all process information. The platform supports document management, workflow automation, and security controls.
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Siemens used Hyland's Brainware to improve accounts payable automation. They replaced 10 fragmented OCR solutions with one intelligent capture platform.... Brainware integrated with over 50 SAP instances, automating more than 90% of data extraction for 3.5 million invoices in 20+ languages. The company saw a 30% average increase in automation, reaching up to 80% in some divisions. Teams now process invoices faster and manage fewer technologies.
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OnBase by Hyland helped Remote Control Technologies move from paper-based to electronic document management. The company automated workflows for job... cards, invoicing, and quoting. This reduced administrative time and improved accuracy. Staff now use standard templates and can track project status easily. The solution increased visibility and control as RCT grew. Business users can manage workflows without heavy IT support.
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Hyland Alfresco helped MacGregor unify 22 ECM systems into one platform. MacGregor reduced licensing, server, and support costs. Over 5... million legacy documents were migrated. The solution enabled 1,000 global users to collaborate with up-to-date documents. Teams in multiple countries now work together more efficiently. MacGregor aligned with sustainability goals by cutting file server usage.
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Toyota Financial Services used OnBase to automate and centralize document management. Before, their process was manual and slow, with errors... and lost documents. OnBase automated document capture and integrated with corporate apps, including SAP. This improved traceability and sped up workflows. Customers noticed better service and faster responses. The solution now expands to cloud and direct client integration.
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Hyland's Alfresco platform helped SuperIQ deliver fast, real-time information to trustees and finance professionals. SuperIQ needed a scalable document management... solution to support rapid growth and strict compliance. Alfresco was deployed in weeks, managing 150,000 documents for 4,500 funds and serving over 2,000 users. Automated workflows and digital asset management improved efficiency and user experience. The platform supports SuperIQ’s expanding customer base and business growth.
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Hyland OnBase helped State Farm Federal Credit Union automate key processes and move to the cloud. The credit union migrated... over 11 million documents and built integrations with core banking systems. Staff now save 2.5 hours daily by eliminating manual printing and document handling. Over 20 custom applications were built to streamline workflows, including wire transfers and title tracking. The Hyland Cloud improved scalability, disaster recovery, and user experience with features like single sign-on.
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RBC Capital Markets used Hyland's Alfresco Digital Business Platform to modernize post-trade operations. The platform helped automate workflows for tax... compliance and regulatory reporting. In three years, they built 14 new applications supporting 3,500 business users. The solution improved efficiency, strengthened internal controls, and enhanced regulatory compliance. Teams now onboard new solutions faster and integrate with core banking systems and email.
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VSC Group used the Nuxeo Platform from Hyland to support its digital growth. The company wanted to become a leader... in digital commerce for travel in France and Europe. They needed a better way to manage and share visual assets across departments. Nuxeo Digital Asset Management helped them organize, track, and control image use and rights. The new media library improved access, lifecycle management, and compliance for digital visuals.
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Hyland's Alfresco platform helped Asia’s largest low-fare airline digitize paper documents and automate workflows. The airline reduced manual paperwork and... enabled secure document sharing across eight departments in three countries. Over 700 users now access documents in a centralized repository, improving decision making. The solution integrates with Kofax for automated invoice processing and legacy systems for streamlined business processes. The platform holds over 50 GB of data and digitizes up to 100 documents daily.
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Hyland's OnBase helped North American Mining Company automate accounts payable. The company processed 360,000 invoices a year with manual, paper-based... methods. OnBase enabled automatic invoice data extraction and centralized processing. This led to $5 million in annual savings by capturing early payment discounts. Nearly half of AP staff moved to higher-value work. Manual data entry was eliminated, reducing errors and boosting efficiency.
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KIOXIA Corporation used Hyland's Alfresco platform and Jira to bring Agile methods to semiconductor circuit design. The integration improved document... security and made project management easier for design engineers. Alfresco enabled secure management of technical documents, while Jira supported both Agile and waterfall workflows. Teams reported greater independence and flexibility. The new system helped KIOXIA adapt faster to changing market needs.
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Erie Insurance is deploying Hyland's Content Innovation Cloud to transform unstructured content into AI-ready operational intelligence. This deployment aims to... enhance decision-making, process efficiency, and business intelligence across Erie Insurance's operations, leveraging Hyland's platform to process up to 700 million pages annually.
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Erie Insurance partners with Hyland to deploy the Content Innovation Cloud, transforming unstructured content into operational intelligence. This initiative supports... nearly 7 million policies, enhancing decision-making and efficiency. Hyland's platform processes 1 billion pages over three years, automating document management and improving business intelligence while ensuring security and governance.
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Hyland has successfully deployed its agentic document processing solution for Rexel Canada, achieving near-perfect invoice indexing accuracy within 48 hours. This deployment, part... of Rexel's Axelerate 2028 strategy, leverages Hyland's Intelligent Document Processing and generative AI to streamline financial document handling. The solution enhances efficiency by reducing manual validation and improving workflow, aligning with Rexel's AI-driven digital transformation goals.
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Garney has expanded its use of Hyland OnBase, integrating it with SAP SuccessFactors to enhance HR operations. This move aims... to modernize Garney's HR content infrastructure, centralize employee content, and improve operational efficiency. The integration supports Garney's HR transformation by providing secure, cloud-native content services that streamline processes and enable future innovation.
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