Hyland Overview
Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.
Use Cases
Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using Hyland.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland.
Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Hyland works with different mediums / channels such as Offline. and Point Of Sale.
Hyland's features include Recording, Live Monitoring, Personalization, etc. and Hyland support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Hyland analytics capabilities include Custom Reports, and Analytics.
Reviews
"Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun." - Dane Austin
Peer review evidence (same sources as the product rating summary)
"...If the use cases are rather simple, standard re-usable workflows are to be created...." Peer review by Ronald M, Desarrollador AngularJs - Front-End Developer
"...With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites...." Testimonial by Marc Nash, Computer Systems Manager, DSNY
"...In 2007, AU implemented Alfresco Enterprise to help store and manage course content...." Case Study Athabasca
Hyland, Intelligencebank DAM, CARTO Platform, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Hyland
Top Industries
- Information Technology and Services
- Government Administration
- Education
Popular in
- Enterprise
- Mid Market
- Small Business
Hyland is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Small Business.
Hyland Customer wins, Customer success stories, Case studies
How does Hyland address your Workflow Management Challenges?
How efficiently Does Hyland manage your Sales Document Management?
How does Hyland address your Content Management Challenges?
What makes Hyland ideal for Collaboration?
How does Hyland address your Helpdesk Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun. Testimonial By Dane Austin |
|
We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized talents in-house with cutting -edge technologies offe...red only by going digital. |
|
Alfresco has been simple to use, fast to learn, well structured and the functionality is ideal for collaboration. We have an excellent relationship with Alfresco and the Lutech team and are grateful for the support that has helped us get up and running so quickly and continues to help us maintain a... productive platform. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Dane Austin President NYPIUA |
Our people love HPI and Alfresco, and they made us more efficient from day one. Right out of the box, this has been a homerun. Testimonial By Dane Austin |
Vagesh Dave CIO McDermott International |
We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized talents in-house with cutting -edge technologies offe...red only by going digital. |
Gianluca Di Salvo IT Manager Lombardia Informatica |
Alfresco has been simple to use, fast to learn, well structured and the functionality is ideal for collaboration. We have an excellent relationship with Alfresco and the Lutech team and are grateful for the support that has helped us get up and running so quickly and continues to help us maintain a... productive platform. |
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Frequently Asked Questions (FAQ)
What buyers ask before choosing Hyland
What is Hyland used for?
What are the top features of Hyland?
Who uses Hyland?
What are Hyland alternatives?
Where is Hyland located?
Hyland Competitors
Hyland Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (26) |
Software Failure Risk Guidance
?for Hyland
Overall Risk Meter
Top Failure Risks for Hyland
Hyland Software, Inc News
Hyland Appoints Will Pimentel as SVP & GM of LATAM
Hyland has appointed Will Pimentel as Senior Vice President and General Manager for the LATAM region. Pimentel will lead Hyland's commercial strategy in Latin America, focusing on driving the adoption of AI-native solutions across key industries such as healthcare, financial services, government, and insurance. His role includes developing regional sales teams and translating Hyland's content-powered enterprise strategy to fit LATAM's regulatory and economic landscape.
Hyland and AWS bring content�powered agentic enterprise to APAC
Hyland and AWS have expanded their collaboration to bring the AI-native Content Innovation Cloud to the Asia-Pacific region. This initiative aims to support highly regulated industries by enhancing AI-driven operations with improved performance and lower latency. The partnership focuses on delivering faster digital experiences and unlocking new revenue opportunities while ensuring strong governance.
Hyland Customers Are Transforming What AI-Powered Enterprise Operations Look Like
Hyland recognized five customers as 2026 Innovation Award winners at its CommunityLIVE conference. These customers, from industries like retail and healthcare, used Hyland's solutions to transform operations with AI, enhancing automation, governance, and customer experiences. Notable achievements include Rexel Canada's AI-driven invoice processing and SECU's scalable content management.
Hyland and AWS Bring the ContentPowered Agentic Enterprise to ...
Hyland and AWS have expanded their strategic collaboration to bring the Content Innovation Cloud to the Asia-Pacific region. This expansion allows regulated industries to scale AI-driven operations while meeting local data residency requirements. The collaboration enhances AI-native innovation, enabling organizations to leverage AI for content management and compliance.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A