Customer stories

Product Business Settings

Hyland is popular in Information Technology And Services, Government Administration, and Education industries and is widely used by Enterprise, Mid Market, and Small Business.

Hyland Product Overview

Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.

How satisfied the customers are with Hyland use-cases

Reviews

"Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within da...ys of enrollment is essential for their success. Alfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students." - Lea Beeken
"We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time ...in providing employees with specialised user training." - Marie Carisson

Hyland Customer Insights, Testimonials and Case Studies

How does Hyland facilitate Workflow Management?

How does Hyland address your Sales Document Management Challenges?

How can Hyland enhance your Content Management process?

What Are the key features of Hyland for Collaboration?

How does Hyland address your Helpdesk Management Challenges?

What is Hyland used for?

Hyland is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Sales Document Management and Content Management .

What are the top features of Hyland?

Recording, Live monitoring and Personalization are some of the top features of Hyland.

Who uses Hyland?

Hyland is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland alternatives?

Where is Hyland located?

Hyland is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .

11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Hyland testimonial

Lea Beeken

Supervisor, District Records and FOIP Management

Edmonton Public Schools

Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within days of enrollment is essential for their success. A...lfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students.

Testimonial By Lea Beeken
Hyland testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Hyland testimonial

Marc Nash

Computer Systems Manager

DSNY

With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things to each other through a courier, which took days.... Now, once the document is entered into Alfresco, everyone can access it in minutes.

Testimonial By Marc Nash
CUSTOMERS TESTIMONIALS
Hyland testimonial

Lea Beeken

Supervisor, District Records and FOIP Management

Edmonton Public Schools

Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within days of enrollment is essential for their success. A...lfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students.

Testimonial By Lea Beeken
Hyland testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Hyland testimonial

Marc Nash

Computer Systems Manager

DSNY

With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things to each other through a courier, which took days.... Now, once the document is entered into Alfresco, everyone can access it in minutes.

Testimonial By Marc Nash

Electronic Arts - Entertainment - Very Large

Hyland's Nuxeo Platform helped Electronic Arts deliver secure and reliable access to game versions. EA needed a scalable solution for over 70 global teams working on multiple game builds. Their old s...ystem could not keep up with the demand for fast, secure delivery. Nuxeo enabled agile development and faster releases, supporting EA's complex game development needs.

Read on →

The London Clinic - Hospital & Health Care - Large

OnBase by Hyland helped The London Clinic replace its old medical record system. The clinic wanted a single patient record view and better workflows. They used OnBase for single sign-on, scanning, HL...7 integration, and electronic forms. The first phase went live in December 2022. The solution improved patient data access and streamlined clinical processes.

Read on →

Nemours Children's Health - Hospital & Health Care - Large

OnBase by Hyland helped Nemours Children's Health grow and improve patient care. The health system faced care and cost challenges. OnBase allowed the team to meet these challenges without adding more... staff. Raeanna Bonetti shared how the solution empowered her team. The focus was on better patient outcomes and operational efficiency.

Read on →

Alliant Credit Union - Financial Services

OnBase by Hyland helped Alliant Credit Union move from limited document scanning to full enterprise content management. Alliant automated manual, paper-based processes across departments. Over 95% of... their documents are now electronic. OnBase integrated with their Symitar core system for instant, secure access to member documentation. The credit union built workflows for HR onboarding, accounts payable, and contract management, improving efficiency and process automation.

Read on →

Virginia Department of Motor Vehicles (DMV) - Government Administration

OnBase by Hyland helped the Virginia Department of Motor Vehicles manage millions of documents. The DMV wanted to scan documents directly from 73 customer service centers, 35 DMV Selects, and 1,106 d...ealer centers. OnBase provided document capture, management, and workflow tools. The DMV saved $500,000 in shipping costs. Employees found the system easy to use.

Read on →

University of Utah - Education - Very Large

OnBase by Hyland helped the University of Utah move from paper-based processes to digital workflows. The university, with over 35,000 students and 18 colleges, used OnBase to manage admissions and ac...counts payable. Now, OnBase stores about 11 million documents and over 13 terabytes of data. Thousands of users access documents through an integration with the Management Reports system. OnBase in the Hyland Cloud supports security, compliance, and 99.99% uptime.

Read on →
lightning

Peers used Hyland for workflow management and sales document management

Hyland Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.60/5

Read Reviews (82)
Analytics

4.50/5

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.60/5

Read Reviews (82)
Analytics

4.50/5

Read Reviews (26)

Software Failure Risk Guidance

?

for Hyland

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland

Hyland Software, Inc News

Product
 

Hyland showcases the Content Innovation Cloud at HIMSS 2026, highlighting how agentic automation is transforming healthcare - The Malaysian Reserve

Hyland showcases the Content Innovation Cloud at HIMSS 2026, highlighting how agentic automation is transforming healthcare - The Malaysian Reserve

Awards
 

Driven by Customer Success: Hyland Recognized with the IDC 2025 Customer Satisfaction Award for Content and Experience Management - Eastern Progress

Hyland received the IDC 2025 Customer Satisfaction Award for Content and Experience Management, recognizing its excellence in customer success.

Partnership
 

Hyland and Tribun Health Partner to Deliver Next-Generation, Intelligent Digital Pathology - Corpus Christi Caller-Times

Hyland and Tribun Health have formed a partnership to integrate Tribun Health's AI-driven pathology platform, CaloPix, with Hyland's enterprise imaging solutions. This collaboration aims to enhance digital pathology workflows, improve diagnostic accuracy, and streamline healthcare operations by unifying medical imaging and pathology data. The partnership leverages AI and advanced imaging technologies to deliver faster, more precise diagnoses and improve patient outcomes.

Partnership
 

Hyland Brings Enterprise Content Management to Pathology with Tribun - Healthcare IT Today

Hyland has partnered with Tribun Health to enhance digital pathology through enterprise content management. This collaboration combines Tribun's AI pathology platform, CaloPix, with Hyland's imaging capabilities to streamline workflows and improve diagnostics in healthcare. This move aims to integrate digital pathology into broader enterprise imaging systems, addressing operational challenges in the field.

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A