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Information Technology and Services Case Studies and Customer Success Stories with ABBYY

 

Roboyo - Information Technology And Services - Medium

Nuremberg, Germany

ABBYY's intelligent automation helped Roboyo boost document processing efficiency by 80%. Roboyo used ABBYY's AI to automate purchase order entry... for its clients. Manual data entry errors dropped by over 60%. Overall costs fell by 55%. Employees could focus on higher-value work, improving productivity and customer satisfaction.

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Roboyo - Information Technology And Services - Medium

Nürnberg, Germany

Roboyo used ABBYY's intelligent automation to improve order processing. Manual SAP order entry was slow and error-prone. ABBYY's document processing... technology automated these workflows. Roboyo achieved 80% faster processing and cut costs by 55%. Manual data entry errors dropped by over 60%. Staff now focus on more important tasks, boosting productivity and customer satisfaction.

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Konica Minolta Business Solutions Spain - Information Technology And Services - Large

Madrid, Spain

Konica Minolta Business Solutions Spain used ABBYY's intelligent document processing to automate invoice and contract management. Manual document handling caused... productivity loss and errors for their clients. By integrating ABBYY, they cut document processing time and reduced manual data entry mistakes by 60%. The solution improved efficiency by 80% and saved 55% in costs. Teams now focus on higher-value work, boosting operational performance and accuracy.

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CustomsTrack - Information Technology And Services - Small

London, UK

ABBYY IDP helped CustomsTrack automate customs clearance for manufacturers trading between the UK and EU. Manual data entry was slow... and error-prone, causing delays and extra costs. ABBYY's solution extracts data from invoices and pack lists with 100% accuracy. CustomsTrack now submits customs declarations automatically. Delivery times improved by 95%. Customs clearance at the border takes less than five minutes. Processing workload dropped by 80%.

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Roboyo - Information Technology And Services - Medium

Nuremberg, Germany

Roboyo used ABBYY's intelligent automation to improve order entry for its clients. Manual SAP order processing was slow and error-prone.... ABBYY's AI-driven document processing automated these workflows. Roboyo saw an 80% boost in efficiency and 55% cost savings. Errors from manual data entry dropped by over 60%. Staff could focus on higher-value tasks, improving client satisfaction.

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Quanton - Information Technology And Services - Small

Sydney, Australia

ABBYY Document AI helped Quanton automate invoice processing for a major New Zealand government agency. The agency saw an 80%... increase in processing speed and a 60% drop in errors. Costs fell by 55%. Staff spent less time on repetitive tasks and more on valuable work. Other agencies adopted the same AP platform after seeing these results.

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PSA Security Network - Information Technology And Services - Medium

Westminster, USA

ABBYY FlexiCapture for Invoices helped PSA Security Network automate accounts payable. Manual data entry for over 500 invoices daily was... slow and error-prone. The new system integrates with NetSuite and automates document capture, classification, and approval workflows. PSA saw a 60% increase in productivity and faster invoice processing. Data integrity and confidence in financial records improved across the company.

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eFileCabinet - Information Technology And Services - Small

Lehi, USA

ABBYY FineReader Engine helped eFileCabinet add fast, reliable full text search to its document management solution. Before ABBYY, customers could... not search scanned documents, limiting their productivity. With ABBYY OCR, eFileCabinet converts scans and image files into searchable formats. Over 7,500 businesses now find documents quickly and accurately. Small businesses save up to six figures a year in labor costs and improve compliance.

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Nagarro ES GmbH - Information Technology And Services - Large

Munich, Germany

Nagarro used ABBYY Vantage to power its Invoice Scanner for SAP S/4HANA. The solution uses AI to extract data from... PDF invoices and transfer it to SAP automatically. Before ABBYY, processing an invoice took about 4 minutes. Now, it takes just 1.5 minutes on average. Nagarro reduced invoice processing time by 60%. The browser-based UI and continuous learning improved accuracy and saved resources.

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Konica Minolta Business Solutions Spain - Information Technology And Services - Large

Madrid, Spain

Konica Minolta Business Solutions Spain used ABBYY's intelligent document processing to automate client document workflows. Manual processes caused lost productivity... and more errors. ABBYY's solution improved document processing efficiency by 80%. The company saw a 55% cost saving and a 60% drop in manual data entry errors. Teams now focus on higher-value work, boosting operational excellence.

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CustomsTrack - Information Technology And Services - Small

ABBYY's intelligent document processing (IDP) solution helped CustomsTrack automate customs clearance for midsized manufacturers. The solution extracts data from invoices... and packing lists with 100% accuracy. CustomsTrack achieved a 95% faster delivery of goods and reduced processing effort by 80%. Customs clearance at the EU/UK border now takes under five minutes. The process is available 24/7 and eliminates the need for customs brokers.

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Electionz.com - Information Technology And Services - Small

Christchurch, New Zealand

ABBYY's Intelligent Document Processing platform helped Electionz. com process 676,000 voting papers in three weeks. The solution integrated with their...Oracle-based Election Management System for fast, accurate ballot handling. On one day, 94,000 voter applications were processed, reducing staff overtime. The platform enabled double verification and seamless process flow. Electionz.com can now handle more volume and clients while improving ROI.

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Nuix - Information Technology And Services - Medium

Sydney, Australia

Nuix used ABBYY intelligent document processing to automate the conversion of unsearchable files into searchable documents. Before ABBYY, Nuix staff... had to manually review image files, which took a lot of time. With ABBYY, Nuix integrated OCR into their eDiscovery platform in just one day. Now, the system processes up to 30,000 pages per hour without human help. This lets staff focus on litigation and improves customer satisfaction.

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Konica Minolta Business Solutions Spain - Information Technology And Services - Large

Madrid, Spain

ABBYY's intelligent document processing helped Konica Minolta Business Solutions Spain boost document processing efficiency by 80%. The company used ABBYY... AI to automate invoice and contract management for its clients. Manual data entry errors dropped by 60%, and overall costs fell by 55%. Staff now spend less time on repetitive tasks and more on valuable work. The solution improved accuracy and enabled strategic business growth.

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FUJIFILM Business Innovation - Information Technology And Services - Large

Melbourne, Australia

ABBYY Document AI helped FUJIFILM Business Innovation improve invoice processing accuracy by 40%. The solution reduced errors by over 60%... and cut overall costs by 35%. FUJIFILM used ABBYY to automate data capture and speed up invoice workflows. Team members now focus on higher-value work. Customers benefit from faster payments and fewer late fees. ABBYY turned documents into actionable data for better business decisions.

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Ashling - Information Technology And Services - Medium

Chicago, USA

Ashling used ABBYY Vantage, SS&C Blue Prism, and GPT-4 Turbo to automate lease data extraction for a global fast-food franchise. The franchise needed... to process 30,000 lease documents each year, extracting over 350 fields per week. Manual work by 25 outsourced employees was slow and error-prone. The new solution combined intelligent document processing, generative AI, and RPA. It achieved 82% accuracy in extracting data from complex, varied lease documents. This reduced manual review and improved compliance with FASB rules.

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Roboyo - Information Technology And Services - Large

ABBYY's intelligent automation solutions helped Roboyo automate purchase order entry for clients. Manual SAP processes were slow and error-prone. ABBYY's... AI-driven document processing cut processing time by 80% and reduced costs by 55%. Roboyo saw over 60% fewer manual data entry errors. Employees now focus on higher-value tasks, boosting productivity and client satisfaction.

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Konica Minolta Business Solutions Spain - Information Technology And Services - Large

Madrid, Spain

Konica Minolta Business Solutions Spain used ABBYY intelligent document processing to help clients save time and reduce errors. Manual document handling... was slowing productivity and causing mistakes. By integrating ABBYY AI, they automated invoice and contract processing. This led to an 80% boost in document processing efficiency. Clients saw 55% cost savings and a 60% drop in manual data entry errors.

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FUJIFILM Business Innovation Australia - Information Technology And Services - Large

Melbourne, Australia

ABBYY helped FUJIFILM Business Innovation Australia improve invoice processing for construction clients. The solution reduced errors by over 60%. Process... efficiency increased by 40%. FUJIFILM saw 35% overall cost savings. ABBYY's intelligent document processing enabled faster, more accurate payments. Teams now focus on higher-value work instead of manual data entry.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with ABBYY

 

Deutsche Post DHL Group - Transportation/Trucking/Railroad - Very Large

Bonn, Germany

ABBYY IDP helped Deutsche Post DHL Group automate payment processing. The company faced issues with 10% of incoming payments that... required manual work. ABBYY's solution improved data quality and handled complex payment formats. Integration with RPA increased efficiency by 70%. Transaction costs dropped and staff could focus on higher-value tasks.

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Relemar Despachante - Transportation/Trucking/Railroad - Small

São Paulo, Brazil

ABBYY FlexiCapture helped Relemar Despachante automate document processing for vehicle management. The company reduced manual work by 60% and achieved... 96% data accuracy. Staff now focus more on customer service and new business strategies. The solution cut operating costs and improved workflow. ABBYY FlexiCapture integrates with their custom system, making information easy to access for clients.

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Milaha - Transportation/Trucking/Railroad - Large

Doha, Qatar

Milaha used ABBYY’s intelligent document processing with Blue Prism to automate invoice handling. Manual data entry caused errors and slow... processing before. The new system reads, classifies, and routes invoices automatically. Milaha cut invoice processing time by 64%. Errors dropped and employee productivity went up. Hundreds of invoices are now processed daily with fewer mistakes.

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East Midlands Railway - Transportation/Trucking/Railroad - Large

Derby, UK

ABBYY’s intelligent automation platform helped East Midlands Railway process 65,000 emails per year automatically. The solution reduced manual work by... over five hours each day. Email classification and data capture now happen without manual input. Customer response times dropped below the 20-day KPI. Productivity increased and significant cost savings were achieved. Integration with the CRM system was easy and flexible.

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Deutsche Post DHL Group - Transportation/Trucking/Railroad - Very Large

Bonn, Germany

ABBYY IDP helped Deutsche Post DHL Group automate the last 10% of incoming payment processing. The solution improved data quality... and managed complex payment formats. Integration with RPA increased efficiency by 70%. Transaction costs dropped due to standardized global processes. Staff could focus on higher-value tasks instead of manual work.

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Sumitomo Warehouse Co. Ltd. - Transportation/Trucking/Railroad - Large

Tokyo, Japan

ABBYY’s intelligent document processing platform helped Sumitomo Warehouse Co. Ltd. cut invoice processing time from over 40 minutes to just... 4 minutes per document. The company faced slow, manual customs clearance operations that required many visual checks and data entry. ABBYY’s solution automated data capture and formatting, handling invoices with different layouts. The new system reduced manual effort, improved accuracy, and lowered the risk of shipping delays. Sumitomo now delivers faster, more reliable logistics services.

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CustomsTrack - Transportation/Trucking/Railroad - Small

ABBYY's intelligent document processing solution, integrated with CustomsTrack, helped automate customs clearance for cross-border trade between the UK and EU. CustomsTrack used ABBYY... to extract data from commercial invoices and packing lists with nearly 100% accuracy. This automation enabled customs declarations to be completed in under five minutes. The result was a 95% faster delivery of goods, 80% less processing effort, and 99% straight-through processing. Businesses can now submit customs declarations 24/7 without manual data entry.

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Deutsche Post DHL Group - Transportation/Trucking/Railroad - Very Large

Bonn, Germany

ABBYY IDP and RPA helped Deutsche Post DHL Group boost efficiency by 70%. The company automated the last 10% of... payment processing that still needed manual work. ABBYY's intelligent document processing improved data quality and handled many file formats. This reduced transaction costs and let staff focus on higher-value tasks. The solution standardized global processes for accounts payable automation.

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The Vinmar Group - Transportation/Trucking/Railroad - Large

Houston, USA

ABBYY helped The Vinmar Group automate its complex accounts payable process. The company used ABBYY's solution to process invoices end-to-end.... Vinmar saw a 40% increase in document processing efficiency and reduced manual data entry errors by over 40%. 35% of vendor invoices are now processed straight through without manual review. Overall costs dropped by 15%. ABBYY's automation made Vinmar's payment operations faster and more accurate.

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Vinmar Group - Transportation/Trucking/Railroad - Large

ABBYY Invoice Automation helped Vinmar Group automate accounts payable. The company used intelligent document processing to capture and extract data... from invoices. This improved efficiency in their AP process. Vinmar Group streamlined invoice handling and reduced manual work. The solution enabled faster processing and better accuracy for their transportation business.

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Rhenus Assets & Services GmbH & Co. KG - Transportation/Trucking/Railroad - Very Large

ABBYY FlexiCapture helped Rhenus Assets & Services automate document processing for 80 global sites. The solution processes up to 1.8... million documents yearly, including invoices and delivery notes. Rhenus achieved a 95% data capture rate and rapid implementation, with the system ready for testing in just four days. Employees now process up to 150,000 documents monthly, improving efficiency and transparency. Integration with SAP workflows ensures smooth business operations and timely invoice payments.

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Manufacturing Case Studies and Customer Success Stories with ABBYY

 

GEMLUX - Manufacturing - Small

Jacksonville, USA

GEMLUX used ABBYY Intelligent Document Processing (IDP) with NetSuite ERP to speed up order processing. Manual data entry for customer... orders dropped from 45 minutes to just 3–5 minutes. Processing complex supplier orders now takes 75% less time. Sales staff can now focus more on customer service. GEMLUX plans to expand ABBYY IDP to other document types for more value.

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Emerson - Manufacturing - Very Large

St. Louis, USA

Emerson used ABBYY Process Intelligence to improve its customer journey. The company wanted to move from manual process mapping to... data-driven decisions. ABBYY Process Mining gave Emerson real-time insights into high-volume processes. The solution helped spot bottlenecks and test improvements before making changes. Emerson now uses data to guide process improvements and save time and costs.

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Plasticard-ZFT - Manufacturing - Medium

Dresden, Germany

ABBYY FormReader helped Plasticard-ZFT process about 1,000 forms per day. The company used the solution to digitize customer identification forms... and match data with client databases. This automation sped up account activation and reduced manual work. The process improved security and saved time and costs. Plasticard-ZFT could now offer digital account activation along with card production.

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GEMLUX - Manufacturing - Small

Jacksonville, USA

GEMLUX used ABBYY's intelligent document processing (IDP) integrated with NetSuite to speed up order processing. Manual entry of complex purchase... orders dropped from 45 minutes to just 3–5 minutes. Processing supplier orders that took 6 hours was cut by about 75%. Sales reps now spend more time helping customers and less on data entry. GEMLUX plans to expand ABBYY's IDP to other document types for more value.

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Fender Musical Instruments Corporation - Manufacturing - Large

Scottsdale, USA

ABBYY's intelligent document processing platform helped Fender automate its accounts payable process. Staff previously moved vendor invoices manually and entered... them into SAP. ABBYY now extracts data from PDFs and other formats, handling multiple languages and layouts. The solution integrates with UiPath and SAP, letting 80% of documents process without human touch. Staff now focus on higher-value tasks, improving efficiency and job satisfaction.

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Emerson - Manufacturing - Very Large

St. Louis, USA

ABBYY Process Intelligence helped Emerson shift to data-driven decisions for process improvement. Emerson used ABBYY Process Mining to see their... processes clearly and spot bottlenecks. The solution let them simulate changes before spending resources. Now, process improvement talks rely on real data, not opinions. Emerson saves time and money by testing improvements virtually.

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A mid-sized manufacturing company - Manufacturing - Medium

ABBYY's intelligent document processing solution integrated with CustomsTrack. The company automated customs paperwork for UK-EU border shipments. Delivery speed increased... by 95%. Data accuracy reached 100% for customs declarations. Processing effort dropped by 80%. Customs clearance now takes just 5 minutes.

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Emerson - Manufacturing - Very Large

St. Louis, USA

ABBYY Process Intelligence helped Emerson improve customer experience by making business processes visible from end to end. Emerson used the... tool to analyze real process data instead of relying on subjective reports. The solution enabled quick identification of bottlenecks and deviations. Emerson could simulate improvements before making changes, saving time and costs. Data-driven decisions now guide process improvements and compliance.

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Emerson - Manufacturing - Very Large

St. Louis, USA

Emerson used ABBYY Process Intelligence to improve its quote-to-cash processes. The company wanted to move from manual process mapping and... subjective reports to data-driven decisions. ABBYY process mining gave Emerson end-to-end visibility and highlighted the most efficient paths and bottlenecks. Emerson now uses data to drive process improvements and compliance. Simulation features help them test changes before implementation, saving time and resources.

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Financial Services Case Studies and Customer Success Stories with ABBYY

 

Erste Digital (part of Erste Group) - Financial Services - Very Large

Vienna, Austria

ABBYY's AI-powered document processing helped Erste Digital, part of Erste Group, automate key financial workflows. The company used ABBYY FineReader... and FlexiCapture to improve document classification and data extraction. This led to a 40% increase in document processing efficiency and a 35% reduction in costs. Manual data entry errors dropped by 40%. Employees now focus more on strategic planning and innovation.

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FinTrU - Financial Services - Medium

Belfast, UK

FinTrU used ABBYY Document AI to automate complex regulatory document workflows. Analysts previously spent hours reviewing thousands of financial documents.... With ABBYY's OCR and IDP, FinTrU classified over 54 document types and extracted more than 60 key data fields. The solution achieved a 99% compliance check pass rate and 96% document classification accuracy. FinTrU saw a 40% boost in processing efficiency and a 15% cost saving.

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FinTrU - Financial Services - Medium

Belfast, UK

FinTrU used ABBYY's document AI to automate regulatory workflows for global banks. Analysts previously spent hours reviewing thousands of complex... financial documents. With ABBYY's OCR and IDP, FinTrU's TrU Label platform now classifies over 54 document types and extracts 60+ key data fields. The solution achieved 99% first-pass compliance checks, 96% document classification accuracy, and 40% faster processing. Manual data entry errors dropped by 40%, and costs fell by 15%.

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Erste Digital - Financial Services - Large

Vienna, Austria

ABBYY's intelligent document processing solutions helped Erste Digital automate financial workflows. The company used ABBYY FineReader and FlexiCapture to process... invoices, manage petty cash, and handle guarantees. This led to a 40% increase in document processing efficiency and a 40% reduction in manual data entry errors. Erste Digital also achieved 35% cost savings. Employees now focus more on strategic tasks, improving both customer and staff experience.

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FinTrU - Financial Services - Medium

Belfast, Ireland

ABBYY Document AI helped FinTrU automate complex regulatory document workflows. FinTrU used ABBYY’s OCR and intelligent document processing in its... TrU Label platform. The solution classified over 54 types of capital markets documents and extracted more than 60 key data fields. FinTrU achieved a 99% first-time pass rate in compliance review, 96% document classification accuracy, and 40% improvement in processing efficiency. Manual data entry errors dropped by 40%, and overall costs fell by 15%.

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FinTrU - Financial Services - Medium

Belfast, UK

FinTrU used ABBYY Document AI to automate complex regulatory document workflows for global banks. Analysts previously spent hours reviewing thousands... of long, inconsistent financial documents. With ABBYY’s OCR and intelligent document processing, FinTrU’s TrU Label platform achieved a 99% first-time pass rate in compliance review and 96% document classification accuracy. Document processing efficiency improved by 40%, and manual data entry errors dropped by 40%. The solution also delivered 15% cost savings for FinTrU and its clients.

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FinTrU - Financial Services - Medium

Belfast, UK

FinTrU used ABBYY Document AI to automate complex regulatory document workflows for global investment banks. Analysts previously spent hours reviewing... thousands of long, inconsistent financial documents. By integrating ABBYY's OCR and intelligent document processing into its TrU Label platform, FinTrU automated data extraction and improved compliance. The solution achieved a 99% first-time pass rate in compliance review, 96% document classification accuracy, and a 40% reduction in manual data entry errors. FinTrU also saw 15% cost savings and faster processing efficiency.

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Tokyo Shoko Research - Financial Services

ABBYY helped Tokyo Shoko Research cut data entry time by 80%. The company used ABBYY's intelligent document processing to automate... business processes. This solution made document handling faster and more accurate. Tokyo Shoko Research improved efficiency and reduced manual work. The results show a big time savings for the team.

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Food & Beverages Case Studies and Customer Success Stories with ABBYY

 

Norco - Food & Beverages - Medium

Lismore, Australia

ABBYY Intelligent Document Processing (IDP) helped Norco automate invoice processing. Norco cut manual data entry by up to 80%. Staff... now spend 50% less time on data entry and more time working with suppliers. The solution integrates with Norco’s ERP systems and supports both purchase order and non-purchase order invoices. Norco now pays suppliers on time and has a full audit trail for exchanged information.

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PepsiCo - Food & Beverages - Very Large

New York, USA

ABBYY FlexiCapture helped PepsiCo automate invoice processing across major European sites. Manual data entry caused errors and delays in their... accounts payable workflow. With ABBYY, error rates dropped and processing time decreased. The solution handled over 21,000 documents in five languages in the first three months. Staff and leaders reported higher satisfaction and efficiency.

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Norco - Food & Beverages - Medium

Australia

ABBYY intelligent document processing (IDP) helped Norco automate invoice processing. Norco cut invoice data entry labor by 50%. Staff now... spend more time on vendor engagement instead of manual entry. The solution integrates with Norco’s ERP systems and provides a full audit trail. Norco achieved up to 80% labor savings and faster, more accurate vendor payments.

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McDonald’s - Food & Beverages - Very Large

Chicago, USA

ABBYY Cloud OCR SDK helped McDonald’s Germany run a special promotion during the FIFA World Cup. The app let users... scan unique codes printed on cups and food packaging using their mobile phones. The codes were read and processed automatically by ABBYY’s technology. This made it easy for consumers to join the promotion. The solution improved mobile capture and code processing for McDonald’s.

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Norco - Food & Beverages - Medium

Lismore, Australia

ABBYY intelligent document processing helped Norco automate invoice processing. Norco reduced invoice processing labor by up to 80%. Staff shifted... from manual data entry to vendor management. The solution integrated with ERP systems and improved auditability. Norco now pays vendors on time and with greater accuracy.

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Norco - Food & Beverages - Medium

Lismore, Australia

ABBYY's intelligent document processing (IDP) helped Norco automate invoice handling. Norco processed up to 300,000 invoices a year across two... ERP systems. With ABBYY, Norco reduced manual invoice work by 50%. Staff now spend more time on supplier service instead of data entry. Labor savings reached up to 80%. The solution integrated with Norco's ERP and improved audit tracking.

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Multinational snack food supplier - Food & Beverages - Very Large

ABBYY’s intelligent document processing (IDP) platform helped a multinational snack food supplier automate invoice processing across 20 markets and 14 languages. The company faced... challenges with scaling accounts payable and reducing manual work. ABBYY’s AI and machine learning improved invoice approval speed and accuracy. The solution enabled more invoices to go straight to ERP and reduced the need for extra staff. The platform also helped standardize AP processes and made tribal knowledge more accessible.

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Carlsberg - Food & Beverages

ABBYY helped Carlsberg speed up their time to market. Carlsberg used ABBYY's intelligent document processing to automate business processes. This... made document handling faster and more accurate. Carlsberg is a well-known global brewery. ABBYY's solution helped Carlsberg work more efficiently.

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Hospital & Health Care Case Studies and Customer Success Stories with ABBYY

 

Manchester University NHS Foundation Trust - Hospital & Health Care - Very Large

Manchester, UK

ABBYY IDP helped Manchester University NHS Foundation Trust automate invoice processing for 275,000 invoices yearly. The solution reduced manual work... by improving data accuracy and seamless integration with their ERP system. Staff now spend less time on coding and invoice checks. The trust cut processing time and payment risks. Machine learning keeps making the process faster and more reliable.

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Chris O'Brien Lifehouse - Hospital & Health Care - Medium

Sydney, Australia

Chris O'Brien Lifehouse used ABBYY IDP to remove 80% of its paper records. Staff now access patient information faster and... more easily. The clinic saves over $50,000 each year by avoiding paper copies. Doctors can quickly find patient histories, improving care quality. Medical records staff have more time for other tasks. ABBYY IDP helps the clinic offer better, faster cancer treatment.

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Manchester University NHS Foundation Trust - Hospital & Health Care - Very Large

Manchester, UK

ABBYY IDP helped Manchester University NHS Foundation Trust automate invoice processing. The trust handles 275,000 invoices yearly from 6,000 suppliers.... ABBYY's solution reduced manual work and improved data accuracy for ERP and RPA integration. Staff now focus on essential tasks instead of coding. The deployment took weeks, not months, and cut processing times and payment risks.

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Chris O’Brien Lifehouse - Hospital & Health Care - Medium

Sydney, Australia

ABBYY IDP helped Chris O’Brien Lifehouse, a leading cancer clinic in Australia, cut 80% of paper records. Staff now access... patient information online, speeding up appointments and improving care. The clinic saves over $50,000 each year by reducing paper use. Doctors find patient histories faster, leading to better treatment. Staff experience less burnout from handling paper files.

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マンチェスター大学NHS財団トラスト (Manchester University NHS Foundation Trust) - Hospital & Health Care - Very Large

Manchester, UK

ABBYY IDP helped Manchester University NHS Foundation Trust automate invoice processing. The trust handles about 275,000 invoices yearly from 6,000... suppliers. Before ABBYY, manual work was needed due to low accuracy in their old system. With ABBYY, data is extracted and sent to their ERP using RPA. Staff now spend less time on coding and validation. The trust reduced processing time and payment risk, and can now expand automation to other processes.

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Chris O’Brien Lifehouse - Hospital & Health Care - Medium

Sydney, Australia

ABBYY IDP helped Chris O’Brien Lifehouse, a top cancer clinic in Australia, cut 80% of its paper records. Staff no longer... search for thick files across the hospital. Doctors now get patient information faster. The clinic saves over $50,000 a year by avoiding paper copies. Medical records staff feel less burnout and can focus on other tasks. Patient care quality improved with quicker access to medical history.

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Chris O’Brien Lifehouse - Hospital & Health Care - Large

Sydney, Australia

Chris O’Brien Lifehouse used ABBYY IDP to cut 80% of its paper records. Staff now access patient information online, reducing... wait times for appointments. The clinic saved over $50,000 a year by avoiding paper copies. Doctors find patient records faster, improving care quality. Medical records staff face less burnout and can focus on other tasks. ABBYY IDP processes 90 types of documents with AI-powered OCR.

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Government Administration Case Studies and Customer Success Stories with ABBYY

 

Fire and Emergency New Zealand - Government Administration - Large

Wellington, New Zealand

ABBYY Vantage helped Fire and Emergency New Zealand automate invoice processing. Manual data entry slowed their team and made compliance... harder. The new cloud-based solution, delivered with Desktop Imaging, removed manual steps and improved accuracy. Now, invoices are processed automatically from any source. The team meets government deadlines and focuses on higher-value work. The system ensures compliance and future-proofs their finance operations.

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Fire and Emergency New Zealand - Government Administration - Large

Wellington, New Zealand

ABBYY Vantage helped Fire and Emergency New Zealand automate invoice processing. Manual data entry slowed their accounts payable team and... compliance demands increased. With DI Invoicing, powered by ABBYY, they moved to a fully automated, cloud-based system. The new process handles invoices from all channels, validates data, and ensures compliance. The team now spends less time on manual corrections and more on supplier relationships. Invoice processing is faster, more accurate, and meets government standards.

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Department of Technology Services, Montgomery County Government - Government Administration - Large

Rockville, USA

ABBYY FlexiCapture helped Montgomery County Government process over 10,000 timesheets every two weeks. The solution cut the timesheet processing cycle... from 5 days to 3 days and reduced the need from four staff to just one. ABBYY FlexiCapture also automated invoice capture for the accounts payable department, reducing manual work and improving accuracy. The government agency saw a big improvement in quality and efficiency. Integration with ZyLABS’ ZyImage made the transition smooth.

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Fire and Emergency New Zealand - Government Administration - Large

Wellington, New Zealand

ABBYY Vantage helped Fire and Emergency New Zealand automate invoice processing. Manual data entry slowed their accounts payable team and... made compliance harder. ABBYY and Desktop Imaging delivered a cloud-based, AI-powered solution. The new system processes invoices hands-off, boosts accuracy, and meets government standards. Staff now focus on higher-value work, and the agency is ready for future digital needs.

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Wellington City Council - Government Administration - Large

Wellington City Council used ABBYY's automation to handle regulatory changes fast. They used desktop imaging and intelligent document processing to... automate rates rebate applications. This made their process faster and more accurate. The council improved efficiency and adapted quickly to new rules. ABBYY helped them save time and reduce manual work.

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Fire and Emergency New Zealand - Government Administration - Large

New Zealand

Fire and Emergency New Zealand automated accounts payable using ABBYY Vantage and DI Invoicing. Manual invoice handling was slow and... compliance requirements were rising. The new cloud-based solution eliminated manual data entry and reduced errors. The AP team now processes invoices hands-off, meeting government payment targets. The team can focus on higher-value work and supplier relationships. E-invoicing integration ensures compliance and future readiness.

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Construction Case Studies and Customer Success Stories with ABBYY

 

Construction Management Data (CMD) - Construction - Medium

Ohio, USA

ABBYY Recognition Server helped Construction Management Data (CMD) automate the processing of 35 million pages of complex construction documents each year. CMD needed to... convert large volumes of paper and digital files into searchable PDFs for their clients. Their previous manual process could not keep up with growing demand and required too much manual work. With ABBYY, CMD minimized manual handling, improved document search, and scaled up to handle 156 networked cores. CMD completed a major document conversion project in just seven months, speeding up their workflow and making documents easier to find.

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Scena - Construction - Small

London, UK

ABBYY’s Digital Intelligence platform helped Scena automate invoice and credit note processing. Manual entry was eliminated, cutting invoice processing time... by 60%. The finance team now spends less time on paperwork and more on managing data. The solution integrates with Sage, improving efficiency and reducing costs. Managers can access invoices electronically from anywhere.

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Costain Group PLC - Construction - Large

Maidenhead, UK

ABBYY FlexiCapture helped Costain Group PLC process 400,000 invoices. The finance team saved 9 minutes per invoice. 80% of invoices... now process without human touch. The solution integrated with UiPath for seamless automation. Staff now focus on higher value tasks. Costain saw major cost savings and improved agility.

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Education Case Studies and Customer Success Stories with ABBYY

 

Rolland Studios - Education - Small

Raytown, USA

ABBYY FlexiCapture helped Rolland Studios automate form processing for school photography. Before, manual data entry took up to four hours... per school and required a full-time worker. Now, processing takes just 30 to 40 minutes and needs only one part-time operator. Accuracy improved to 100% and overall processing time dropped by 75%. The solution eliminated errors and saved time during peak periods when 60,000 students are photographed in ten weeks.

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National Assembly Library of Korea - Education - Large

Seoul, South Korea

ABBYY Recognition Server helped the National Assembly Library of Korea digitize over 160 million pages. The library used to store... data in image formats, making search and access difficult, especially for blind users. ABBYY's OCR solution created a searchable digital library and added real-time voice services. Now, 250,000 visually impaired people can access library materials. The new system reduced manual work and improved access to Korean studies data.

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Jeghers Medical Index - Education - Small

USA

ABBYY Recognition Server helped Jeghers Medical Index convert over 5 million pages from paper and TIFFs into searchable PDF/A files. The project digitized... more than one million medical articles, making them accessible in an online archive. Manual searches through 165 filing cabinets and 44,000 folders were eliminated. The new system enables fast, comprehensive searches by author, title, subject, and more. The archive now supports 20,000 searches each year, improving access for medical students and practitioners.

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Oil & Energy Case Studies and Customer Success Stories with ABBYY

 

Butagaz Group - Oil & Energy - Large

Levallois-Perret, France

Butagaz Group used ABBYY FlexiCapture to speed up customer onboarding. Customers can now switch energy suppliers in less than three... minutes. The ABBYY platform lets users upload a photo of their bill from a mobile phone. Smart recognition and automated data processing make the process fast and simple. Butagaz saw reduced data processing time and higher online conversion rates. The company won best customer service and user experience on its website in 2020.

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PAPCO - Oil & Energy - Medium

Virginia Beach, USA

ABBYY FlexiCapture for Invoices helped PAPCO automate invoice processing. PAPCO used to process over 600,000 invoices a year by hand.... The new solution cut invoice processing time by six hours a day. This led to a 50% reduction in labor and $30,000 in annual savings. Approval and storage workflows are now faster and easier. Staff morale improved as overtime and weekend work dropped.

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Automotive Case Studies and Customer Success Stories with ABBYY

 

Renault Argentina - Automotive - Large

Buenos Aires, Argentina

ABBYY helped Renault Argentina automate its manual invoice processing. The new system reduced invoice loading time from 12 minutes to... 1 minute. ABBYY’s platform achieved 95% accuracy and made the process 100% digital. Staff now spend more time on higher-value work. The solution integrates with SAP and handles multiple languages. Renault expanded the technology to other business units in South America.

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Bapcor New Zealand - Automotive - Large

Auckland, New Zealand

ABBYY IDP helped Bapcor New Zealand automate processing of 17,000 invoices each month. The solution removed overtime costs and reduced... the need for extra staff. Bapcor now completes all reconciliations and pays customers on time. The AP team can see and fix process inefficiencies. Staff are happier and can focus on higher value work.

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Utilities Case Studies and Customer Success Stories with ABBYY

 

Total Utility Management Services, LLC - Utilities - Small

Houston, USA

ABBYY FlexiCapture for Invoices helped Total Utility Management Services, LLC automate invoice processing. The company used to process over 5,000... utility invoices monthly by hand, which took three full-time staff. With ABBYY, invoice processing time dropped by 80%. Manual data entry is now minimal, and accuracy improved. The solution enabled faster billing for clients and supported business growth without adding staff.

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Total Utility Management Services, LLC - Utilities - Medium

ABBYY FlexiCapture for Invoices helped Total Utility Management Services, LLC automate invoice processing. Manual entry once required three full-time staff... and was slow and error-prone. After implementing FlexiCapture, invoice processing time dropped by 80%. The company now processes over 5,000 utility invoices monthly with higher accuracy and less manual work. Automation improved efficiency, reduced costs, and enabled business growth without adding staff.

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Real Estate Case Studies and Customer Success Stories with ABBYY

 

Connells Group - Real Estate - Large

Bedfordshire, UK

Connells Group used ABBYY Document AI and Blue Prism Cloud to automate invoice processing. The new system processes over 8,000... invoices each month. It saves £115K annually and frees up 850 hours per month for the finance team. Training time for new layouts dropped by 90%. The solution integrates email, document AI, and process orchestration. Automation is now expanding to other business areas.

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Adactus Housing Group - Real Estate - Medium

Lancashire, UK

ABBYY FlexiCapture helped Adactus Housing Group automate invoice processing. The company handled up to 60,000 paper invoices each year, which... slowed down approvals and caused errors. With ABBYY FlexiCapture and Invu, invoices are now scanned, data is extracted automatically, and approval workflows are digital. This reduced manual work, improved financial control, and made documents easy to find. The finance team now spends less time on data entry and avoids lost invoices or late payments.

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Insurance Case Studies and Customer Success Stories with ABBYY

 

Hendre Group - Insurance - Medium

Cardiff, UK

ABBYY FlexiCapture helped Hendre Group automate invoice processing. Manual data entry and paper-based workflows caused delays of 4-6 weeks for... payments. The new solution digitized invoices, extracted key data, and routed them for approval. Payment times dropped to 2 weeks or less. Hendre Group cut invoice processing time by at least 50%. Supplier satisfaction and control improved significantly.

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Ecclesia Group - Insurance - Large

Detmold, Germany

ABBYY helped Ecclesia Group, Germany's largest insurance broker, automate customer correspondence. Before ABBYY, staff spent too much time on manual... claims processing. The ABBYY platform now extracts data from scanned documents and routes them automatically. This reduced manual work and sped up claims handling. Employees can now focus on higher-value tasks and serve customers faster.

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Non-Profit Organization Management Case Studies and Customer Success Stories with ABBYY

DIS-Hordaland - Non Profit Organization Management - Small

ABBYY FineReader helped DIS-Hordaland convert historical records into searchable digital data. Volunteers used the OCR software to scan and process... documents, saving about 400 hours of manual work. The project finished in three months instead of up to a year. The online database saw 44,000 searches in its first two months. ABBYY FineReader made the process faster, easier, and more accurate for the team.

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Consumer Services Case Studies and Customer Success Stories with ABBYY

 

Craig International - Consumer Services - Medium

Aberdeen, UK

Craig International used ABBYY and Engeneum to automate invoice processing. Before, they handled invoices manually in nine locations, causing delays... and errors. With ABBYY’s intelligent document processing, over 100 users now capture and validate invoice data digitally. This solution reduced errors and improved accounts payable efficiency. Craig International no longer needs to store paper invoices, thanks to digital archiving.

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Banking Case Studies and Customer Success Stories with ABBYY

 

Caisse d’Epargne Bretagne Pays de Loire - Banking - Large

France

ABBYY FlexiCapture helped Caisse d’Epargne Bretagne Pays de Loire digitize credit file processing. The bank handled over 5 million pages... per year, making manual work slow and error-prone. ABBYY’s solution automated document capture, indexing, and classification. This reduced manual tasks and improved team efficiency. The bank now manages credit files electronically and has expanded digitization to other departments.

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Information Services Case Studies and Customer Success Stories with ABBYY

 

Construction Management Data (CMD) - Information Services - Medium

Atlanta, USA

ABBYY Recognition Server helped Construction Management Data (CMD) automate the conversion of 35 million construction document pages each year. CMD replaced manual... document preparation with automated OCR, handling oversized plans and complex formats. The new system used 156 networked cores and completed a major archive digitization in 7 months. Human intervention dropped, and users gained fast, searchable access to project plans. CMD now delivers higher productivity and scalable document processing for the construction industry.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with ABBYY

Sagility - Health, Wellness And Fitness - Large

Sagility used ABBYY Process AI to cut $6 million in annual late payment costs. The company improved its healthcare claims... process with intelligent automation. ABBYY Process AI helped Sagility automate document processing and data extraction. This led to faster payments and better accuracy. The solution reduced manual work and improved business process efficiency.

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Management Consulting Case Studies and Customer Success Stories with ABBYY

 

PwC - Management Consulting - Very Large

London, UK

PwC used ABBYY FineScanner and FineReader Server to digitize documents fast. Employees scan papers with smartphones and send them to... secure cloud storage. The solution integrates with MobileIron for strong data protection. PwC experts now process documents in seconds and keep client data safe. The mobile app is used across Central and Eastern Europe for audits and internal work.

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Marketing and Advertising Case Studies and Customer Success Stories with ABBYY

 

Paragon Customer Communications Limited - Marketing And Advertising - Large

London, UK

ABBYY’s intelligent document processing platform helped Paragon Customer Communications automate 90% of its inbound workload. Paragon processes over 35 million... pages of customer communications each year. The solution captures, extracts, and categorizes documents from multiple channels, including post, email, and fax. This automation reduced manual sorting and process risk, supporting Paragon’s digital transformation and improving customer onboarding. Employees now focus on higher-value tasks, driving efficiency and better service.

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Consumer Goods Case Studies and Customer Success Stories with ABBYY

 

Carlsberg Group - Consumer Goods - Very Large

Copenhagen, Denmark

Carlsberg Group used ABBYY's intelligent document processing platform to automate order and delivery processes. Before ABBYY, staff manually entered order... data from emails and delivery notes into SAP. With ABBYY, Carlsberg achieved a 92% touchless order processing rate and saved over 140 hours per month. The automation improved team productivity and sped up customer deliveries. Carlsberg now has better visibility and control over its delivery process.

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Wholesale Case Studies and Customer Success Stories with ABBYY

 

METRO Digital (METRO AG) - Wholesale - Very Large

Düsseldorf, Germany

ABBYY helped METRO AG speed up invoice processing by up to 90%. Before, invoices took up to two days to... process. Now, with ABBYY's intelligent document processing, it takes about one hour. This automation reduced manual work and increased productivity. METRO AG can now offer faster payments and more benefits to its customers.

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Other Industry Case Studies and Success Stories with ABBYY

 

Vinmar Group - Logistics - Large

Houston, USA

ABBYY helped Vinmar Group automate its complex invoice processing. Vinmar used ABBYY to reduce manual work and improve data accuracy.... Now, 35% of supplier invoices are processed automatically. The company saw a 40% increase in cost savings and a 40% drop in manual data entry errors. Vinmar also cut total costs by 15%.

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Deloitte LLP - Professional Services - Very Large

London, UK

Deloitte used ABBYY Recognition Server to automate the conversion of scanned documents into searchable text. Their forensic team needed to... process large volumes of image files for legal investigations. Manual searching was slow and prone to errors. ABBYY's OCR solution enabled fast, automated document conversion and supported over 190 languages. This reduced manual work and improved document search processes in Deloitte's eDiscovery suite.

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DL Consulting - Professional Services - Small

Hamilton, New Zealand

ABBYY Recognition Server helped DL Consulting cut the cost of digitizing newspaper archives. The company digitizes millions of historic newspaper... pages for libraries and institutions. Using ABBYY, they reduced the cost per page from $1 to just a few cents. The solution automates the process and supports industry standards like METS and ALTO. DL Consulting now offers a cost-effective, scalable platform for large-scale newspaper digitization.

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Deloitte LLP - Professional Services - Very Large

London, UK

ABBYY Recognition Server helped Deloitte LLP automate the conversion of image-only files into searchable text for their eDiscovery suite. Deloitte's forensic team... faced challenges searching content in scanned PDFs and images, slowing legal investigations. By deploying ABBYY's server-based OCR, they quickly processed large volumes of documents and reduced manual work. The solution improved searchability and efficiency for legal and compliance tasks. Deloitte now handles up to 1,000 documents per hour with minimal manual effort.

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athenahealth - Healthcare - Large

Watertown, USA

ABBYY FineReader Engine helped athenahealth digitize 20 million pages per week. The solution replaced slow, inaccurate OCR, boosting speed and... accuracy for converting medical records into EHRs. Over 85,000 providers now get patient data faster, improving care for 83 million patients. FineReader’s flexibility and accuracy reduced manual work and scaled with athenahealth’s growth. Providers spend less time on paperwork and more on patient care.

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