ABBYY: Use-Cases, Insights and Reviews | 2026 Cuspera

ABBYY IDP helped Manchester University NHS Foundation Trust automate invoice processing. The trust handles about 275,000 invoices yearly from 6,000 suppliers. Before ABBYY, manual work was needed due... to low accuracy in their old system. With ABBYY, data is extracted and sent to their ERP using RPA. Staff now spend less time on coding and validation. The trust reduced processing time and payment risk, and can now expand automation to other processes.
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ABBYY IDP helped Chris O’Brien Lifehouse, a top cancer clinic in Australia, cut 80% of its paper records. Staff no longer search for thick files across the hospital. Doctors now get patient informati...on faster. The clinic saves over $50,000 a year by avoiding paper copies. Medical records staff feel less burnout and can focus on other tasks. Patient care quality improved with quicker access to medical history.
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ABBYY's intelligent document processing helped Konica Minolta Business Solutions Spain boost document processing efficiency by 80%. The company used ABBYY AI to automate invoice and contract manageme...nt for its clients. Manual data entry errors dropped by 60%, and overall costs fell by 55%. Staff now spend less time on repetitive tasks and more on valuable work. The solution improved accuracy and enabled strategic business growth.
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ABBYY's intelligent document processing solution, integrated with CustomsTrack, helped automate customs clearance for cross-border trade between the UK and EU. CustomsTrack used ABBYY to extract data... from commercial invoices and packing lists with nearly 100% accuracy. This automation enabled customs declarations to be completed in under five minutes. The result was a 95% faster delivery of goods, 80% less processing effort, and 99% straight-through processing. Businesses can now submit customs declarations 24/7 without manual data entry.
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ABBYY IDP and RPA helped Deutsche Post DHL Group boost efficiency by 70%. The company automated the last 10% of payment processing that still needed manual work. ABBYY's intelligent document processi...ng improved data quality and handled many file formats. This reduced transaction costs and let staff focus on higher-value tasks. The solution standardized global processes for accounts payable automation.
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ABBYY Process Intelligence helped Emerson improve customer experience by making business processes visible from end to end. Emerson used the tool to analyze real process data instead of relying on su...bjective reports. The solution enabled quick identification of bottlenecks and deviations. Emerson could simulate improvements before making changes, saving time and costs. Data-driven decisions now guide process improvements and compliance.
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