Appian Overview
This is a summary of the comprehensive capabilities and benefits of Appian based on over 5083 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Appian, TaskRay, Feng Office, Sortd, MindManager, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Appian is right for your needs? Our Cuspera AI engine can evaluate how Appian fits your specific business needs, industry, and context. Get your personalized assessment report today.
Appian supports business activities such as:
- Workflow Management
- Sales Document Management
- Engagement Management
- Collaboration
- Customer Case Management
Appian can help you with many business goals, such as Scale Best Practices, Acquire Customers, Manage Risk, Enhance Customer Relationships, Improve ROI, etc. As a solution, Appian's capabilities include Bot, Recording, Dashboard, etc.
Appian was founded in 1999. Financial Services Vertical is its biggest customer base.
Reviews
"...After that migrating existing and implementing new workflows have been going all the time...." Peer review by Verified User, Employee in Information Technology, Transportation/Trucking/Railroad
Cuspera Reviews
41 buyers and buying teams have used Cuspera to assess how well Appian solved their Marketing Automation needs. Cuspera uses 5083 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Appian.
Use Cases
Peers recommend Workflow Management , Sales Document Management , Engagement Management , as the business use cases that they have been most satisfied while using Appian.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.84/5 ★ |
"...After that migrating existing and implementing new workflows have been going all the time...." Peer review by Verified User, Employee in Information Technology, Transportation/Trucking/Railroad |
| Sales Document Management |
4.96/5 ★ |
"...My last point will be a quote of my own -..." Peer review by Reginald M, Appian Developer, Computer Software |
| contract management |
4.96/5 ★ |
"...Bordereau / Data-intake Management Orchestrate end to end process Provide visibility across customer, employee and contract records...." Re-insurance |
| proposal & quote management |
4.83/5 ★ |
"...Gain a seamless customer experience with real-time member data Full visibility into status of member enrollment and onboarding, from quote, to ID card, to premium billing status. ..." Provider, Member and Network Services |
| digital signature |
4.72/5 ★ |
"...Capture signatures, audio, video, images, and other file types using native device functionality...." Mobile Development |
| document sharing |
3.79/5 ★ |
"...After this, Appian then provides for sophisticated business process management and workflow capabilities allowing for document sharing, customizing business rules and real-time reporting. ..." Low-Code Is Cracking The Code On AI (Artificial Intelligence) |
| Engagement Management |
4.88/5 ★ |
"...Integrate with wearables and IoT devices for user specific interactions. ..." Multi-experience Development |
| engaging and following up |
4.84/5 ★ |
"...Easy follow-up for both clinicians and patients Leverage automation for a single solution that eliminates manual tasks and increases effciency...." Clinical Care Operations |
| engaging with scheduling & cadence |
3.42/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.84/5 ★ |
"...After that migrating existing and implementing new workflows have been going all the time...." Peer review by Verified User, Employee in Information Technology, Transportation/Trucking/Railroad |
|
| Sales Document Management |
4.96/5 ★ |
"...My last point will be a quote of my own -..." Peer review by Reginald M, Appian Developer, Computer Software |
|
| contract management |
4.96/5 ★ |
| proposal & quote management |
4.96/5 ★ |
| digital signature |
4.96/5 ★ |
| document sharing |
4.96/5 ★ |
| Engagement Management |
4.88/5 ★ |
"...Integrate with wearables and IoT devices for user specific interactions. ..." Multi-experience Development |
|
| engaging and following up |
4.88/5 ★ |
| engaging with scheduling & cadence |
4.88/5 ★ |
52+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5083 insights from peers and experts to help you assess how these Appian use cases fit your Marketing Automation needs.
Frequently Asked Questions(FAQ)
for Appian
What is Appian used for?
What are the top features of Appian?
Who uses Appian?
What are Appian alternatives?
Where is Appian located?
Popular Business Setting
for Appian
Top Industries
- Financial Services
- Telecommunications
- Pharmaceuticals
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Appian to Scale best practices and Acquire customers
Appian Alternatives
Peer and Expert Opinion on Features
for Appian
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (54) |
| Recording | Read Reviews (52) |
| Dashboard | Read Reviews (43) |
| Personalization | Read Reviews (39) |
| Alerts: popups & Notifications | Read Reviews (27) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (54) |
| Recording | Read Reviews (52) |
| Dashboard | Read Reviews (43) |
| Personalization | Read Reviews (39) |
| Alerts: popups & Notifications | Read Reviews (27) |
IT and Other Capabilities
for Appian
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (197) |
| Data Import | Read Reviews (437) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (197) |
| Data Import | Read Reviews (437) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (34) |
| Chat Support | Read Reviews (41) |
| Phone Support | Read Reviews (41) |
| 24/7 Support | Read Reviews (459) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (34) |
| Chat Support | Read Reviews (41) |
| Phone Support | Read Reviews (41) |
| 24/7 Support | Read Reviews (459) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (211) |
| Analytics | Read Reviews (368) |
| Custom Reports | Read Reviews (547) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (211) |
| Analytics | Read Reviews (368) |
| Custom Reports | Read Reviews (547) |
Software Failure Risk Guidance
?for Appian
Overall Risk Meter
Top Failure Risks for Appian
Vendor Profile Details
HQ Location
11955 Democracy Drive, Suite 1700, Reston, VA 20190
Employees
501-1000
Social
Financials
IPO
Get a personalised risk report for Appian
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Appian may get in touch with you regarding your request.
Request Custom Quote
Appian will get in touch with you regarding your request.