Appian Overview

Appian streamlines business processes through low-code process automation and mining. Efficiency is driven by connecting customers, employees, and systems.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Engagement Management, as the business use cases that they have been most satisfied with while using Appian.

Other use cases:

  • Collaboration
  • Customer Case Management
  • Training & Onboarding
  • Social Media Analytics
  • Helpdesk Management
  • Customer Feedback Management
  • Communication Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Appian.

Other priorities:

  • Manage Risk
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Visibility
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Consistency
  • Improve Brand Engagement
See all business priorities See less business priorities

Appian Use-Cases and Business Priorities: Customer Satisfaction Data

Appian's features include Bot, Recording, Dashboard, etc.

Reviews

"...As new program/contract gets initiated, the standalone Excel tracker and tool are developed as part of our standard build procedure...." Peer review by Samuel Sutrisno, Capability Specialist, nbnâ„¢ Australia

Appian, TaskRay, Feng Office, Sortd, MindManager, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Appian

Top Industries

  • Financial Services
  • Telecommunications
  • Pharmaceuticals

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Appian is popular in Financial Services, Telecommunications, and Pharmaceuticals and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Appian Use Cases

Why is Appian the best choice for Workflow Management?

What makes Appian ideal for Sales Document Management?

How can Appian enhance your Engagement Management process?

How can Appian enhance your Collaboration process?

How can Appian optimize your Customer Case Management Workflow?

52+ more Business Use Cases

41 buyers and buying teams have used Cuspera to assess how well Appian solved their Marketing Automation needs. Cuspera uses 5083 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Frequently Asked Questions(FAQ)

for Appian

What is Appian used for?

Appian is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Acquire Customers by Workflow Management, Sales Document Management and Engagement Management .

What are the top features of Appian?

bot, Recording and Dashboard are some of the top features of Appian.

Who uses Appian?

Appian is used by Financial Services, Telecommunications and Pharmaceuticals among other industries.

What are Appian alternatives?

TaskRay, Feng Office, Sortd and MindManager are popular alternatives for Appian.

Where is Appian located?

Appian is headquartered at 11955 Democracy Drive, Suite 1700, Reston, VA 20190.
lightning

Peers used Appian for workflow management and sales document management

Appian Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.96/5 ★

Read Reviews (211)
Analytics

3.93/5 ★

Read Reviews (368)
Custom Reports

3.88/5 ★

Read Reviews (547)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.96/5 ★

Read Reviews (211)
Analytics

3.93/5 ★

Read Reviews (368)
Custom Reports

3.88/5 ★

Read Reviews (547)

Software Failure Risk Guidance

?

for Appian

Overall Risk Meter

Low Medium High

Top Failure Risks for Appian

Appian News

Appian Partners with Children National Hospital to Support Pediatric Healthcare in the Washington , DC , Area

Appian partners with Children's National Hospital to support pediatric healthcare in Washington, DC.

11/09/2024 - source

Department of Defense Awards $145M Contract for Appian Software , Hardware , & Maintenance Through the Department of Defense Enterprise Software Initiative ( DoD ESI )

The Department of Defense awarded a $145 million contract for Appian software, hardware, and maintenance.

09/09/2024 - source

Appian Platform unveils AI-Driven Innovations - IDM Magazine

The latest release of the Appian Platform introduces the expansion of several AI capabilities, designed to enhance data and process automation for ...

21/08/2024 - source

Appian Profile

Company Name

Appian

Company Website

https://appian.com/

Year Founded

1999

HQ Location

11955 Democracy Drive, Suite 1700, Reston, VA 20190

Employees

501-1000

Social

Financials

IPO