Real-World Case Studies and Customer Success Stories with TeamViewer Remote

TeamViewer Frontline helped GlobalFoundries save 25% time in warehouse picking after one month. The solution uses smart glasses and augmented... reality to guide workers. Inventory accuracy increased by one third, and picking errors dropped. The new process eliminated 100,000 sheets of paper per year. Staff found the system easier and more ergonomic, improving daily work.
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TeamViewer helps framas solve 99% of IT support tickets remotely. The company uses TeamViewer Tensor to access production machines and... support employee devices worldwide. This reduces travel time, cuts downtime, and boosts productivity. TeamViewer’s integration with MS Intune streamlines device management. High security features protect critical infrastructure. Framas meets sustainability goals and keeps customers satisfied.
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TeamViewer Frontline helped EnviroFALK speed up remote support for its water treatment systems. Technicians use smart glasses to connect with... experts at head office for real-time troubleshooting. This hands-free AR solution reduced technician errors and cut production downtime. EnviroFALK also saved on business travel and met strict IT security standards. The company now delivers faster, more efficient, and sustainable service to its clients.
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TeamViewer helps cleanLASER deliver remote support for over 1,500 installations worldwide. cleanLASER needed fast, reliable help for customers using their... laser cleaning systems. TeamViewer and TeamViewer IoT enabled secure remote access to their cleanTOUCH control units. In 85% of cases, issues are found and fixed within minutes. The solution paid off in less than six months.
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TeamViewer Tensor helped Cimbali Group cut travel costs by 15%. Technician efficiency increased by 20%. The company used remote support... to solve machine issues faster. Customers now get less downtime and better service. TeamViewer’s secure remote access lets technicians fix problems without traveling. This improved customer satisfaction and return on investment.
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TeamViewer's AR-based remote assistance helps BOBST solve 80% of electrical issues remotely. BOBST integrated TeamViewer into its BOBST Connect platform... to support field technicians and customers worldwide. The solution reduces machine downtime and travel costs for technicians. Features like instant voice transcription and AR annotations improve communication and troubleshooting. Customer satisfaction and sustainability improved as a result.
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TeamViewer Assist AR and Microsoft HoloLens help Berner Group cut IT support travel time by up to 70%. The company uses... remote support to maintain and troubleshoot IT systems across 23 countries. Employees at any location can now get real-time help from IT experts, no matter their own tech skills. This reduces downtime costs and boosts customer satisfaction. Berner Group can focus more on innovation and digitalization.
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TeamViewer software, pre-installed on the IBH Link IoT gateway, helps Benzinger maintain legacy machines remotely. Benzinger faced challenges with legacy... equipment not connected to the internet, making remote support slow and complex. The new gateway allows secure, on-demand remote access without a permanent internet connection. Security is ensured through encryption and hardware controls. This solution enables faster service and higher machine availability for Benzinger's global customers.
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TeamViewer Frontline Inspect helped Airbus Helicopters move to paperless inspections. Workers used RealWear HMT-1 smart glasses for hands-free, AR-based documentation.... Voice commands let them take high-resolution photos and upload them directly. This made maintenance and inspection faster and safer. SAP integration and measurement tools improved efficiency for gearbox overhauls.
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TeamViewer Frontline Pick and smart glasses help AGCO Fendt cut rework by 90%. Workers scan and visualize orders and quantities... using wearables. The system checks color and program numbers to prevent errors. Data transfers to FendtView and MES systems. AGCO Fendt now reports zero paintwork errors and higher quality. The solution eliminates manual entry and reduces administrative work.
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TeamViewer helped MPW Industrial Water Services save thousands of hours of labor. MPW needed a way to access and control... remote water filtration systems across the US and Canada. Many field employees were not tech savvy, so ease of use was key. TeamViewer enabled secure, remote access and monitoring, reducing employee training time by 45 minutes per session. The solution prevented equipment downtime and improved system performance.
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TeamViewer helped Mitsubishi Electric B. V. Polish Branch improve support for manufacturing customers. The team faced challenges with remote troubleshooting...and travel restrictions. TeamViewer's augmented reality features made remote support faster and more accurate. The solution helped digitize and automate support processes. Mitsubishi Electric now delivers better customer service and repair outcomes.
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TeamViewer augmented reality remote assistance helps Leitner provide 24/7 support for ropeways. Technicians use real-time video and graphical tools to... solve complex outdoor issues. The solution improves maintenance speed and enables fast troubleshooting in any language. Leitner reduces field technician costs and delivers premium support worldwide.
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TeamViewer Frontline helped GlobalFoundries save 25% time in warehouse picking after one month. The AR solution improved inventory accuracy by... one third and eliminated 100,000 sheets of paper per year. Employees now use smart glasses for hands-free, error-free picking. Staff feedback was positive, with better ergonomics and less time spent sorting. The solution meets strict requirements for worker rights and data protection.
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TeamViewer Tensor helped Cimbali Group cut technician travel costs by up to 15%. The company improved technician efficiency by up... to 20% using remote support for its coffee machines. Customers now get faster help, reducing costly machine downtime. TeamViewer's secure remote access lets technicians fix problems quickly. This boosts customer satisfaction and return on investment.
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TeamViewer Assist AR and Microsoft HoloLens help Berner Group cut IT support travel time by up to 70%. The company uses... augmented reality for remote IT maintenance and troubleshooting. This reduces downtime costs and boosts customer satisfaction. Employees at all locations can now solve IT problems quickly, no matter their expertise. The solution supports digital transformation and efficient resource use.
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TeamViewer helped Ganske Enkelt support 10,000 users with a small team. The company used TeamViewer to interact directly with customers... and solve problems fast. This improved customer satisfaction and increased their NPS score. TeamViewer also made it easier for support and sales teams to work together. Ganske Enkelt has relied on TeamViewer for over ten years.
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TeamViewer helped C&P Capeletti & Perl improve IT support for tax consultants, auditors, and law firms. Before TeamViewer, their team... used multiple tools, causing delays and inconsistent service. With TeamViewer, 30 technicians now provide fast, reliable remote support across devices. The company uses a 20-channel license, allowing many support sessions at once. TeamViewer also enables remote customer training and smooth multimedia sharing. This led to faster problem resolution and higher customer satisfaction.
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TeamViewer Tensor helped CANCOM support over 20,000 customers worldwide. CANCOM faced issues with multiple licenses, limited remote sessions, and lack... of session documentation. TeamViewer Tensor provided a single platform with transparent cost control and user management. The solution enabled Single-Sign-On and session documentation, supporting CANCOM’s ISO 27001 certification needs. CANCOM now delivers remote support efficiently to employees and customers.
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TeamViewer helped Back IT Up deliver remote IT support across Norway. The company reduced travel costs and troubleshooting time for... its small support team. TeamViewer enabled fast issue resolution for customers in law, hospitality, and manufacturing. Back IT Up used fewer resources on-site and focused more on business development. The payback period for TeamViewer was very short.
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TeamViewer Tensor helped Aveniq unify remote support after a merger. The company replaced multiple outdated tools with one secure, device-independent... platform. Aveniq now manages all customer and employee IT support from a single interface. This change improved workflow, increased efficiency, and boosted employee satisfaction. Security and access control are now stronger, meeting strict requirements. Aveniq’s IT experts solve issues faster and rarely need to go on site.
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TeamViewer helps ATEA run 200,000 remote support sessions each year. ATEA uses TeamViewer to support customers across seven countries and... 84 offices. The solution lets support teams solve problems fast and manage many customers at once. TeamViewer is used for about 20% of all support calls. ATEA has trusted TeamViewer for over a decade to keep customer satisfaction high.
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TeamViewer helps agrantis digitalize the agricultural value chain. The start-up uses TeamViewer for remote access, support, and management of customer... devices, even in remote areas. The international team installs and maintains solutions for agricultural traders and farmers without on-site visits. TeamViewer’s Unattended Access feature saves time and resources for both agrantis and its customers. This approach enables fast scaling and seamless international roll-out of agrantis’ app.
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TeamViewer Tensor helps Acrelec manage tens of thousands of kiosks for quick service restaurants. Acrelec uses nearly one million remote... connections each year to monitor, troubleshoot, and update devices worldwide. The solution reduces downtime and site visits, letting restaurants focus on customers. TeamViewer provides secure, scalable remote access with features like two-factor authentication and encryption. Acrelec’s teams collaborate across continents, improving support and deployment speed.
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TeamViewer helps United Robotics Group deliver fast aftersales support for service robots. URG uses TeamViewer’s remote connectivity and augmented reality... to solve robot issues in minutes. Clients can get help through smart glasses and remote access, reducing downtime and travel costs. The solution boosts robot uptime, customer satisfaction, and in-house expertise. It also supports remote training and meets strict security standards in the life sciences sector.
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TeamViewer helped Wensauer Com-Systeme deliver fast IT support to customers. Before TeamViewer, support required costly travel and VPNs that were... hard to use. With TeamViewer, staff can connect remotely to fix problems quickly, even from mobile devices. The company expanded its customer base and improved flexibility for employees. Both employees and customers accept the solution well, making remote support easy and reliable.
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TeamViewer helped C&P Capeletti & Perl improve IT support for tax consultants, auditors, and law firms. Before TeamViewer, the company... used multiple tools, causing delays and inconsistent service. With TeamViewer, 30 technicians now provide fast, secure remote support across devices. The solution allows 20 support staff to run sessions at once, reducing wait times. TeamViewer's features like screen sharing and chat make support and training easy and efficient.
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TeamViewer Remote helps Hamburger Software GmbH & Co KG deliver fast, reliable remote support for its ERP software customers. The 30-person support... team uses TeamViewer for 1:1 assistance, software training, and online demos, reducing travel time. TeamViewer integrates with their software, website, and Zendesk ticketing system for seamless support. Customers get quick help, and business-critical processes stay up and running. TeamViewer also contributes to revenue as an add-on service in maintenance contracts.
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TeamViewer Tensor helped Intellian Systems manage 30,000 digital signage devices across South Korea. Over 90% of maintenance operations now happen... remotely, cutting downtime and boosting customer satisfaction. The remote access solution reduced travel costs and carbon emissions. Secure file transfers increased trust with clients and advertisers. Collaboration features let engineers solve problems faster and keep screens running smoothly.
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TeamViewer Remote Management helped MG-IT-Service, a managed service provider, cut patch routines from hours to minutes. The company switched from... an unreliable tool to TeamViewer for asset management and device monitoring. Now, support agents resolve issues faster and manage 200 endpoints from a central dashboard. Automated patching and real-time alerts improved security and efficiency for their clients.
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TeamViewer helped NEC Networks & System Integration Corporation cut initial man-hours by 80% in six months. The company used TeamViewer... for remote servicing of autonomous robots across Japan. This reduced urgent call-outs, lowered costs, and improved support quality. Engineers could now identify and fix robot issues remotely. TeamViewer enabled high-quality integration work and boosted productivity.
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TeamViewer Remote helped Health Point Neurodiagnostics double its in-home brain scans from 100 to over 200 patients per month. The company used... TeamViewer to monitor and fix EEG devices remotely, reducing failed tests and cutting costs. Technicians now solve problems instantly without sending staff on-site. TeamViewer's HIPAA-compliant solution improved service quality and audit readiness. Health Point Neurodiagnostics expanded its reach and became a trusted provider for physicians.
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TeamViewer’s remote connectivity solution helps Fustech deliver telemedicine services to hospitals. Fustech uses TeamViewer for remote focused ultrasound surgery over... 5G networks. The solution adapts to varying hospital network conditions and ensures high-quality images. Doctors can perform remote surgery smoothly, improving efficiency and access to care. Fustech chose TeamViewer for its bandwidth efficiency and stability after testing several providers.
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TeamViewer helps Arche MC2 solve 90% of client software issues remotely. The company uses TeamViewer to deliver secure, high-performance technical... support in the healthcare sector. Support response times dropped by 80% compared to on-site visits. Over 90% of interventions are now handled remotely, saving costs and reducing travel. Medical staff spend less time on IT problems and more on patient care. TeamViewer ensures compliance with ISO 27001 and HDS standards for data security.
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TeamViewer Remote helped Health Point Neurodiagnostics double its monthly patient service from 100 to over 200. The company used TeamViewer... to monitor and fix EEG devices remotely, cutting costs and reducing failed tests. TeamViewer’s HIPAA-compliant platform let technicians solve device issues fast, without sending staff on-site. Health Point Neurodiagnostics passed every audit and improved diagnostic accuracy. The solution enabled business growth and better patient outcomes.
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TeamViewer Tensor helped Rems-Murr-Kliniken go paperless. The hospital group needed to meet strict legal and technical rules for record keeping.... Their IT team used TeamViewer for secure, remote support of 2,000 devices. Upgrading to TeamViewer Tensor allowed fast, central updates and strong security. The solution enabled thousands of remote sessions each year, helping staff focus on patient care.
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TeamViewer Tensor helped NHS NW London CCG save up to 80% time on IT tasks. The NHS team managed remote... access for 350 general practices with a small service desk. Tensor enabled instant, secure access to servers and devices. The solution improved cybersecurity and made IT support easier for staff. Central management kept electronic medical records available at all times.
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TeamViewer helps Konica Minolta provide remote support for medical imaging equipment. The company needed to limit field service staff growth... while keeping customer satisfaction high. TeamViewer enabled remote troubleshooting, reducing travel time and improving support speed. Konica Minolta kept field engineer numbers steady and improved system availability. Customer satisfaction and remote resolution rates are now very high.
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TeamViewer Tensor gives Integris Neuro real-time remote access for EEG monitoring. Their 135 EEG technologists now monitor patient data instantly... in critical care. TeamViewer’s security ensures HIPAA compliance and protects patient data. Integris can hire top technologists nationwide, improving patient care. The platform’s compatibility with EEG equipment and low resource use saves costs and boosts productivity. TeamViewer enables monitoring of up to four cases at once, supporting compliance and collaboration.
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TeamViewer Tensor helped Pihlajalinna Oyj boost IT support productivity in healthcare. The company needed secure, reliable, and GDPR-compliant remote support... for sensitive patient data. TeamViewer's conditional access gave them better control over user permissions and device access. IT staff resolved more tickets daily, reducing costs and improving efficiency. The solution ensured compliance and protected patient privacy.
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TeamViewer helps Coca-Cola HBC cut production line downtime by up to 50%. The company uses remote support and Frontline Inspect... for digital training and AR-based inspections. Training is now 30% faster with intuitive instructions for plant maintenance. Plant changeovers are 20% quicker thanks to smart glasses and seamless documentation. The solution also reduces travel for experts and executives, saving time and money.
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TeamViewer Frontline helped Coca-Cola HBC boost picking accuracy to 99. 99% in just two months. The company replaced paper lists...and RF scanners with AR smart glasses for warehouse picking. This change cut error rates, improved customer satisfaction, and reduced return costs. Coca-Cola HBC also saw a 10% productivity increase and lower hardware costs. Over 1,000 pickers now use the solution across 17 countries, making vision picking their new standard.
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TeamViewer Tensor helped Bühler support its plants and customers in over 140 countries. Bühler faced issues with unreliable remote support,... poor session documentation, and challenges for users with little IT knowledge. With TeamViewer Tensor, Bühler centrally manages access for 1,000 support experts and ensures secure, documented sessions. This led to reduced customer downtimes, lower travel costs, and ISO 27001 cyber security certification.
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TeamViewer helped BrauKon support brewing system customers remotely. BrauKon used TeamViewer to solve 85% of support requests on first contact.... Remote access cut travel costs by up to 50%. BrauKon could start up systems for customers at any time. This gave customers 100% planning reliability. Remote commissioning took just one week, faster than planned.
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TeamViewer Tensor helped Bakkafrost, a leading salmon producer, meet strict NIS2 compliance and ISO 27001 goals. The IT team replaced... slow legacy remote access tools with Tensor for secure, scalable, and easy remote management. This change enabled 24/7 monitoring of automated fish farming systems and IoT devices. Downtime dropped and system resilience improved, supporting Bakkafrost’s global delivery of fresh salmon. Auditability and security features made regulatory compliance easier for the expanding business.
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TeamViewer Tensor helped Andros support 5,500 employee devices in ten countries. Andros needed a single, secure remote IT support tool... for global offices and factories. The IT team now resolves incidents faster, no matter the device or location. TeamViewer Tensor's SSO and encryption improved security. The platform is easy to deploy and manage, speeding up adoption and support.
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TeamViewer’s pick-by-vision solution helped Vandemoortele process 200,000 orders monthly with smart glasses and cloud-based software. The company replaced manual, paper-based... picking with hands-free, AR-guided workflows in five distribution centers. This led to a near-zero picking error rate and a 70% drop in customer complaints. Onboarding time dropped from 10 days to half a shift. Vandemoortele scaled the solution to deep-freeze warehouses, improving ergonomics and SAP integration.
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TeamViewer DEX helped a global sports retailer improve employee experience. The IT team used real-time analytics to track employee sentiment... in stores. Automated self-service tools and AI-powered chat support reduced IT workload. Employees fixed common Microsoft 365 issues faster. The company saw fewer delays and better productivity across global locations.
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TeamViewer Tensor helps Ernsting’s family support 12,000 employees across 1,920 stores. The retailer needed fast, scalable remote support for iPads... and PCs. TeamViewer Tensor lets IT staff connect to devices and the Endlosregal app for quick fixes. Single sign-on makes user management easier. The solution improves customer service and store operations.
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TeamViewer DEX helped Britain’s favorite retailer manage over 26,000 devices across 1,000+ stores. The platform improved device uptime from 92%... to 98%. It enabled faster issue detection and reduced mean time to resolution for POS systems. Employees now have less workload and customers enjoy a better experience. The retailer can also predict and prevent future issues.
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Aesop upgraded to TeamViewer Tensor to meet strict data regulations and industry standards. The company needed secure, traceable controls for... 2,500 endpoints and better compliance. TeamViewer Tensor enabled robust security, including mandatory multifactor authentication and improved auditability. The transition was seamless, with no service disruption. Aesop now benefits from enhanced risk management and compliance across its global operations.
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TeamViewer DEX helped Britain’s favorite retailer manage over 1,000 stores and 26,000+ devices. The retailer faced challenges with POS system... downtime, hurting sales and customer experience. TeamViewer DEX gave fast visibility into issues, letting engineers fix problems quickly. Device uptime rose from 92% to 98%. The platform lowered mean time to resolution and made endpoint management easier. Employees had less workload and both digital employee and customer experience improved.
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TeamViewer DEX platform helped a global sports brand improve digital employee experience. The company used experience analytics dashboards to track... employee sentiment and optimize support. Automated self-service tools and AI-powered chatbots reduced IT workload and improved productivity. Real-time user experience analysis enabled faster resolutions and better decision-making. The solution enhanced service desk efficiency and minimized delays with Microsoft 365 support.
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TeamViewer Tensor helped Ernsting’s family support 12,000 employees across 1,920 stores. The retailer needed fast, scalable remote support for iPads... and PCs. TeamViewer Tensor enabled IT to connect to devices and the Endlosregal app for quick troubleshooting. Single sign-on made user management easier. The solution improved service and streamlined IT support.
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TeamViewer Tensor helped Edith Cowan University transform its remote IT support. The university needed to support 6,000+ devices for 3,700... staff and 31,000 students across four campuses. TeamViewer Tensor enabled secure, real-time remote support, even for off-premises devices, with integration to Microsoft Azure AD and Intune. The solution improved productivity, increased user satisfaction, and allowed secure authentication with multi-factor support. ECU quickly moved away from on-premises infrastructure, streamlining helpdesk operations and supporting anytime, anywhere learning.
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TeamViewer Frontline helped BFW München digitalize its training programs. The AR solution made training more efficient and personalized for participants.... BFW München faced challenges during its digital transformation. TeamViewer’s technology supported their move to digital learning. The solution improved the training experience for both staff and trainees.
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TeamViewer Tensor helped Thompson Rivers University support 28,000 students and 500 faculty across British Columbia. The IT team used TeamViewer... to provide fast, secure remote access and support, reducing the need for on-site visits. This saved time and money for the university. TeamViewer also supported TRU’s sustainability goals by cutting campus travel. The solution will help enable a new hybrid work model for staff in 2023.
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TeamViewer Tensor helped Edith Cowan University transform remote IT support. The university needed secure, real-time support for 6,000+ devices across... four campuses and remote locations. TeamViewer Tensor integrated with Microsoft Azure AD and Intune, enabling secure authentication and cloud management. The solution improved productivity, efficiency, and user satisfaction. ECU moved away from on-premises infrastructure, streamlining IT helpdesk operations and supporting anytime, anywhere learning.
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TeamViewer Frontline helped Handwerkskammer Unterfranken bring augmented reality and spatial computing to vocational training. Trainers used digital scenarios to match... new industry needs. Motivation to learn increased, with 90% of learners enjoying the new method. Teachers saved time, and students learned at their own pace. The solution will expand to more training centers.
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TeamViewer Frontline helps Berufsförderungswerk (BFW) München digitalize training. The AR solution makes training more efficient and personalized. BFW München faces... challenges with digital transformation. TeamViewer's technology supports their vocational education programs. The solution improves training for both staff and participants.
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TeamViewer Remote helps Hamburger Software deliver fast, reliable customer support for its ERP software. The 30-person support team uses TeamViewer... to solve customer issues quickly and keep business-critical processes running. Integration with their software, website, and Zendesk ticketing system streamlines support. TeamViewer also enables remote training and sales demos, reducing travel costs. Customers benefit from secure, direct help and faster problem resolution.
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TeamViewer Remote Support helped Armenian Software manage a growing customer base without losing service quality. The company chose TeamViewer in... 2010 to scale support and meet rising demand. TeamViewer enabled faster response to customer queries and improved both customer and employee satisfaction. Armenian Software calls TeamViewer one of its best financial investments over the past decade.
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TeamViewer Remote Support helped Armenian Software manage a growing customer base without losing service quality. The company chose TeamViewer in... 2010 for its strong reputation and easy customer access. TeamViewer enabled faster support, better communication, and higher satisfaction for both customers and employees. Armenian Software calls TeamViewer one of its best financial investments over the past decade.
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TeamViewer helped the Mercedes-AMG PETRONAS F1 Team boost speed and efficiency. The team used TeamViewer for remote IT support and... remote monitoring. TeamViewer connected the track team with the UK-based engineers during races. The solution enabled fast team mobilization and supported innovation during remote work. TeamViewer became the main support platform for all operations.
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TeamViewer helped Ganske Enkelt support 10,000 users with a small team. The company faced challenges with complex CRM systems and... diverse customer needs. TeamViewer enabled fast, interactive remote support. This improved customer satisfaction and increased NPS scores. Ganske Enkelt has relied on TeamViewer for over a decade.
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TeamViewer Tensor helps EssilorLuxottica manage over 11,000 demo boxes in stores worldwide. The IT team in Milan can monitor, troubleshoot,... and update devices in real time. This reduces downtime and keeps retail operations running smoothly. Centralized management supports the launch of Nuance Audio, a smart eyewear with hearing support. The solution enables fast, proactive maintenance and supports global expansion. EssilorLuxottica relies on TeamViewer for seamless, scalable support.
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TeamViewer Assist AR helps Dürr Dental cut support response times. Dürr Dental uses AR-based remote support to solve technical issues... for dental practices worldwide. The solution lets experts see what customers see and guide them in real time. This reduces the need for on-site visits and speeds up problem resolution. Customers now get faster, more accurate, and more personal support. Dürr Dental's service team works more efficiently and delivers better experiences.
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TeamViewer helps Demant support over 16,000 employees and many retail stores worldwide. Demant needed a remote support tool that could... scale globally and meet strict medical compliance. TeamViewer’s remote support solution is now a core part of Demant’s IT infrastructure. It enables fast issue resolution for both employees and customers. Demant values TeamViewer for its efficiency and simplicity in daily operations.
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TeamViewer Tensor helps EssilorLuxottica manage 11,000+ demo boxes in stores worldwide. The IT team in Milan can monitor, troubleshoot, and... update devices in real time. This reduces downtime and keeps retail operations running smoothly. Centralized management supports the rollout of Nuance Audio smart eyewear. The solution enables global expansion without adding IT complexity. EssilorLuxottica relies on TeamViewer for scalable, reliable remote support.
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TeamViewer Assist AR helped Dürr Dental cut support response times worldwide. Dürr Dental faced complex technical support needs for dental... equipment. The AR-based remote support tool let experts guide users in real time, using visual instructions on any device. This improved efficiency, made support faster, and gave customers more accurate, personalized help. Dürr Dental now delivers better service and uses its resources more flexibly.
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TeamViewer Frontline Pick helped DHL Supply Chain boost productivity by 15%. The vision picking solution uses smart glasses for hands-free... order picking. Error rates dropped to 0.1%. Onboarding time for new staff fell by 50–70%. The system integrates with DHL’s warehouse management and supports multiple warehouse processes. Employees now work faster and make fewer mistakes.
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TeamViewer Frontline Pick helped DB Schenker improve logistics at its Hanover site. The company needed a more reliable and efficient... way to manage just-in-time and just-in-sequence supply for automotive customers. They replaced their old pick-by-voice system with a hands-free, AR-based picking solution. The new system uses a wrist-worn device and RFID wristband, syncing with SAP in real time. This upgrade reduced errors and improved process speed for complex sequencing tasks.
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TeamViewer Frontline Pick helped Brack. Alltron boost picking efficiency by 30%. The Swiss logistics company replaced paper-based processes with smart...glasses and digital workflows. Employees now work hands-free and follow optimized routes. Real-time data integration reduced errors and improved customer satisfaction. Brack.Alltron plans to expand the solution to more processes.
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TeamViewer Assist AR helps TTS (MacGregor) deliver fast, remote support for shipboard repairs. The AR-based solution lets experts guide mechanics... using smartphone cameras and real-time video. This cuts travel costs and saves time for urgent crane repairs. TTS can now fix issues within hours, reducing downtime and costs. TeamViewer Assist AR improves technical support for the marine and offshore industry.
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TeamViewer Frontline Pick helped Brack. Alltron boost picking efficiency by 30%. The Swiss logistics company replaced paper-based processes with pick-by-vision...smart glasses. Employees now work hands-free and follow optimized routes. Real-time data integration reduced errors and improved customer satisfaction. Brack.Alltron plans to expand the solution to more processes.
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TeamViewer Tensor helped ERNE AG cut IT support response times by 30%. The company uses TeamViewer for remote access and... support on construction sites and in offices. Digital plans are now always available, replacing paper. TeamViewer makes it easy for IT to help staff at many locations. The software is user-friendly and supports AI-powered reporting. ERNE AG improved efficiency and streamlined workflows with TeamViewer.
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TeamViewer Remote helped Easy Track Survey cut travel costs and support more customers. Before, technicians had to visit each site... for training and troubleshooting. Now, they fix issues remotely and in real time. This reduces risk and delays on construction sites. The company expanded its business and increased customer loyalty. Customers get fast help and can focus on their work.
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TeamViewer DEX helps Carollo Engineers monitor and fix technical issues for a remote workforce. The platform gives real-time data, helping... the IT team spot problems early and make fast decisions. Integrations with SCCM and Power BI save time by automating reports and remediation. Carollo uses TeamViewer DEX to remove unsupported apps, cut security risks, and save on user licenses. The tool enables instant data access, even for employees working off-VPN.
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TeamViewer Remote helped Easy Track Survey cut travel costs and support more customers in real time. Before, technicians had to... visit each site for training and troubleshooting. Now, they fix issues remotely, saving time and money. This led to higher customer satisfaction and allowed the business to grow across Ireland. TeamViewer Remote made support faster and more efficient for construction equipment users.
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TeamViewer is pre-installed on Doro smartphones to help seniors get remote support. Doro faced high call volumes and needed to... make technology easier for older users. With TeamViewer, support staff and family can control devices remotely and fix issues fast. Doro cut support case resolution time by 40%. Now, 80% of support calls are solved on the first try. Customers feel happier and more supported.
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TeamViewer Tensor helps ChyronHego support live sports and news broadcasts. ChyronHego uses Tensor for secure, fast remote access to production... assets and client systems. The platform lets IT teams troubleshoot issues in real time, keeping broadcasts reliable. Role-based access and multi-tenancy features help manage complex projects. ChyronHego maintains high standards for live coverage with TeamViewer Tensor.
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TeamViewer Tensor helped China Unicom Shanghai Branch solve remote access challenges. Staff needed secure access to company data from outside... the office. TeamViewer enabled 24/7 remote connectivity with strong encryption and conditional access. Auditors and engineers could review and dispatch work orders anytime. This improved work efficiency and customer service levels.
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TeamViewer Tensor helped China Unicom solve remote access challenges. Staff needed secure access to company data from outside the office.... TeamViewer provided encrypted, 24/7 remote connectivity. This improved work order response times and allowed mobile, secure collaboration. China Unicom now resolves issues faster and serves customers better.
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TeamViewer helps AbilityNet support disabled and older people across the UK. Volunteers use TeamViewer to provide remote tech help, from... fixing computers to installing software. The solution allows volunteers to assist clients safely, even during the pandemic. Clients gain confidence and independence with technology. AbilityNet ensures no one is left behind in the digital world.
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TeamViewer Tensor helped The Salvation Army Australia cut ticket resolution time by 20%. The organization needed a remote support tool... for 10,000 employees in 200 offices. TeamViewer Tensor required no complex integrations and was easy to deploy. Its SSO integration and simple setup allowed fast rollout to thousands of devices. The solution improved support and saved time and costs for the non-profit.
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TeamViewer helped Steps for Children manage IT for 8 locations in Namibia and Zimbabwe. The foundation supports 5,000 children with... education and training. Before TeamViewer, IT issues required long travel for support. With TeamViewer, the team in Germany can update and fix devices remotely. This lets staff focus on helping children instead of IT problems. TeamViewer's remote support improved efficiency and reduced downtime.
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