TeamViewer Remote: Use-Cases, Insights and Reviews | 2025 Cuspera

TeamViewer Remote helps agrantis digitalize the agricultural value chain. agrantis uses TeamViewer for remote access, support, and management of customer devices. The international team installs, mai...ntains, and troubleshoots software for agricultural traders and farmers, even in remote areas. TeamViewer’s unattended access lets agrantis set up and fix systems without customer involvement. This reduces business interruptions and supports real-time decision making for customers.
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TeamViewer Tensor helped Andros unify remote IT support for 5,500 employee devices in ten countries. Andros faced challenges with multiple IT support tools and costly on-site visits. With TeamViewer ...Tensor, the IT team now resolves incidents faster and manages devices remotely, regardless of location or device type. The platform's single sign-on and end-to-end encryption improved security. Andros benefits from a more efficient, secure, and centralized IT support system.
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TeamViewer helped BOBST solve 80% of electrical issues with remote assistance. BOBST used TeamViewer’s augmented reality-based solution to connect support specialists, field technicians, and customer...s worldwide. This reduced machine downtime and cut travel costs for technicians. Features like instant voice transcription and AR-based annotation improved communication. The solution increased customer satisfaction, sustainability, and efficiency for BOBST’s global network.
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TeamViewer Tensor helped Cimbali Group cut technician travel costs and boost efficiency. Cimbali Group faced long machine downtimes and high travel costs due to a global customer base. They chose Tea...mViewer for secure, remote troubleshooting of their coffee machines. Now, technicians can access machines remotely and fix issues faster. This reduces downtime and helps customers avoid lost business. Cimbali Group is also testing TeamViewer’s AR solution for even better support.
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TeamViewer Frontline helped Coca-Cola HBC improve warehouse picking. The company switched from paper lists and RF scanners to smart glasses with AR vision picking. This change made picking more accur...ate and reduced errors. Orders are now shown step-by-step in the pickers’ view, and confirmation is done by scanning QR codes and using voice commands. The solution integrated with Coca-Cola’s SAP system and scaled to 29 warehouses. Over 1,000 pickers now use the system, making vision picking the new standard for Coca-Cola HBC.
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