Real-World Case Studies and Customer Success Stories with Loqate

ThinkGeek used Loqate address verification to speed up their ecommerce checkout. The solution reduced mail delivery failures and cut carrier... address correction fees. ThinkGeek saw a 1-1.3% increase in revenue per visitor after A/B testing Loqate. The tool was easy to implement and improved customer address data quality. Customers enjoyed a faster, smoother checkout experience.
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Loqate Address Verification helped Abercrombie & Fitch cut order hold rates by 53%. The company also saw a 51% drop... in cancellations from undeliverable packages. Loqate improved address data quality for both new and existing customers. This reduced manual reviews and sped up checkout times. Abercrombie & Fitch now delivers more orders on time and keeps customers happy.
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Marley Spoon used Loqate's Capture and Verify to fix address quality issues. The company had over 20,000 label creation errors... in five months, causing failed deliveries and unhappy customers. Loqate helped Marley Spoon guide users to enter correct addresses and validate them. This led to a significant increase in successful deliveries. Customers spent less time signing up and had a better experience from checkout to delivery.
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Huel used Loqate’s address capture and verification on their Shopify Plus stores. Before Loqate, Huel had a 10% failed delivery... rate due to incorrect addresses. After integrating Loqate, failed deliveries dropped by 99%, reaching a near-perfect 0.04%. This improved customer satisfaction and reduced costs. Loqate’s fast, seamless integration helped Huel scale globally without disrupting the checkout process.
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Loqate helped Helpthemove, a utilities notification platform, fix data quality issues. Helpthemove used Loqate’s Verify and Utilities Register to unify... and enrich address data. This reduced failed utility switches and cut support queries. Onboarding for movers became faster and customer satisfaction improved. Energy providers gave positive feedback on data accuracy and switching efficiency.
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Loqate helped a leading checkout technology company improve the quality of over 80 million addresses. The company faced issues with... data quality, failed deliveries, and customer experience using Google’s address verification. Loqate’s API replaced Google, providing global coverage and advanced address validation. This led to fewer undeliverable parcels, reduced cart abandonment, and a better shopping experience for millions of users. The company now supports seamless checkouts for eCommerce brands worldwide.
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Loqate helped a leading BNPL firm improve address verification. The company saw a 23% increase in verified addresses compared to... a competitor. Loqate's global data enabled better match rates in the US, Germany, and Canada. In emerging European markets, match rates were over 25% higher in some countries. This improved data quality supports compliance and customer experience for fintechs.
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Primark used Loqate’s Global Store Finder to improve their click-and-collect service. They replaced Google’s solution to cut costs and boost... data quality. With Loqate, Primark reduced the cost of their service by three times. The new system made it easier for customers to find stores. Primark kept a high standard for customer experience while saving money.
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Loqate helped Maze Media cut address verification time by 80%. The process dropped from 8 hours to just 1.5 hours... for 26,000 addresses. Manual errors and corrections nearly disappeared. The team now spends less time on data checks and more on strategic work. Loqate's solution improved data quality and boosted productivity for Maze Media's campaigns.
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Alloy used Loqate to solve latency and global data coverage issues in their identity risk platform. With Loqate’s Verify API... deployed on-premise, Alloy improved address data quality and reduced false positives. Real-time data insights and flexible deployment options helped Alloy serve global fintech clients better. The partnership enabled faster, more accurate onboarding for Alloy’s customers. Alloy’s CTO praised Loqate for its deployment flexibility and global reach.
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Scentsy used Loqate to fix global address validation issues. Before Loqate, they had many undeliverable parcels and high carrier fees.... Loqate's address verification improved accuracy and added type-ahead capture. Scentsy saved 85-90% in carrier fees and improved deliverability by 33% in Australia and New Zealand. The solution cut manual work and could save over $400,000 a year.
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