Real-World Case Studies and Customer Success Stories with Loqate

Loqate helped Sport Conrad fix address entry errors at checkout. Before Loqate, customers often abandoned carts due to failed address... validation. This caused up to 30 monthly order cancellations and €90,000 in lost revenue each year. After switching to Loqate, Sport Conrad saw support tickets drop from 30 to 0 per month. The checkout process became faster and easier for customers.
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Quiz Clothing used Loqate's real-time address verification to improve checkout speed and customer experience. The retailer upgraded from traditional postcode... look-up to Loqate’s solution. This helped handle a 43% year-on-year increase in website traffic, mainly from mobile. Loqate’s technology supports all global websites, stores, and the Quiz app. Accurate address data builds trust and supports seamless international deliveries.
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Mountain Warehouse used Loqate’s address verification to improve its online checkout. The tool made it easier for customers to enter... accurate addresses, reducing errors and frustration. This helped Mountain Warehouse deliver a smoother, faster shopping experience for international customers. The solution was easy to set up and worked well across multiple countries. Accurate address data ensured orders reached customers worldwide.
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Mediashop used Loqate to fix address entry errors at checkout. Customers often made mistakes with street names and house numbers,... causing failed deliveries. Loqate’s Address Capture and Verify tools made form fills faster and more accurate. Data quality improved and failed deliveries dropped. Customer service teams now process calls more easily. Mediashop can now recognize returning customers for better marketing.
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Loqate's address verification helped The Fragrance Shop cut online cart abandonment by over 10%. The retailer improved its checkout process,... making online payments faster and easier for customers. Loqate's scalable solution handled peak periods like Christmas. Store Finder also drove more customers to physical stores. The Fragrance Shop now delivers a better multichannel shopping experience.
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THE ICONIC needed a fast, scalable address validation tool for their online store. They chose Loqate to help customers enter... accurate delivery addresses quickly on both mobile and desktop. Loqate’s Java API let them set up the service in just 2 hours. Now, Loqate powers millions of address checks for THE ICONIC’s ecommerce platform. This improved the checkout experience and supports high transaction volumes.
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Sport Conrad used Loqate’s address capture and verification to fix checkout issues. Before, 30 orders a month failed due to... address errors, causing lost revenue and more support work. Loqate’s solution made checkout faster and easier. Support tickets dropped from 30 to 0 each month. The retailer recovered lost revenue and improved customer experience.
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Schuh used Loqate's real-time address verification to speed up checkout and improve data quality. The tool lets customers enter a... few address characters and see instant results, reducing typos and failed deliveries. Over 79% of Schuh's visits come from mobile, making accurate location data vital. Loqate helps Schuh make online and mobile shopping quick, easy, and convenient. Schuh's head of eCommerce says location data is key for order processing and store lookups.
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Mountain Warehouse used Loqate's address verification to improve its online checkout. The tool made entering addresses faster and easier for... customers in many countries. This helped Mountain Warehouse keep address data accurate and deliver orders to international shoppers. The setup was simple and the tool worked smoothly. The result was a better customer experience and support for global growth.
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Mediashop used Loqate to fix address entry errors at checkout. Customers often made mistakes with street names and house numbers,... causing failed deliveries. Loqate’s Address Capture and Verify tools made form fills faster and more accurate. Data quality improved, and failed deliveries dropped. Customer service teams now process calls more easily. Mediashop can now recognize returning customers for better marketing.
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Maggie Beer Products wanted a fast, reliable address validation service for their online store. They chose Loqate Rapid Address Validation... Service to improve customer experience and speed up ordering. The team used a 30-day free trial to test setup and validation rates. Loqate helped them collect cleaner data, leading to better customer acquisition and order delivery. The solution works on both mobile and desktop, handling high transaction volumes.
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Majestic Wine used Loqate's address verification tool to improve their online checkout. The tool made form filling faster for customers... and increased address data accuracy. This helped Majestic Wine deliver a better user experience and support successful deliveries. Integration was seamless and reduced manual data entry. Accurate data is now vital for their online orders.
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Lakeland used Loqate's address validation tool to make their online checkout faster. The tool helps customers fill in delivery and... billing addresses quickly. It also ensures Lakeland collects accurate international address data. This improves delivery efficiency and data quality. Lakeland's team says Loqate is fast, up-to-date, and reliable.
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Loqate's address capture tool helped Hotel Chocolat boost online sales conversions by 19%. The company used Loqate to make its... checkout address finder easier for customers. This improved the accuracy of delivery addresses and made web forms simpler to fill out. Hotel Chocolat also saw better data quality in its database. Usability studies praised the new address solution for its ease of use.
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Loqate's address verification helped HMV improve its ecommerce checkout. HMV used Loqate to speed up data entry and reduce errors... in customer addresses. This led to better delivery success and no customer complaints about address entry. The solution was easy to implement and made the online shopping experience smoother for HMV customers.
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Loqate helped Firmoo, a global online optical retailer, cut address-related complaints from 38% to 13%. Firmoo faced high delivery failure... rates and customer support tickets due to inaccurate address data. By using Loqate’s real-time address verification and autocomplete, Firmoo improved checkout speed and reduced undelivered packages. The solution eliminated over 60% of redeliveries and lowered logistics issues by two-thirds. Firmoo now delivers more reliably across 23 countries, including regions with complex postal systems.
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Fanatics used Loqate’s Capture and Verify APIs to improve address data quality during online checkout. The company wanted to reduce... failed and late deliveries and make checkout faster for global customers. Loqate’s solutions helped Fanatics cut address errors and failed deliveries by 50%. The integration also sped up address entry and improved customer data accuracy. Fanatics now delivers a smoother online order experience for thousands of customers each week.
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Loqate's address verification tool helped Dry Drinker reduce cart abandonment. The company needed a way to speed up online shopping... and collect accurate address data. With Loqate, customers now enter addresses quickly and easily. Delivery issues from address errors have stopped. Dry Drinker saves money on failed deliveries and finds the tool simple to use.
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Blue Tomato used Loqate's address verification to improve their ecommerce checkout. They deliver to over 50 countries, facing challenges with... different address formats. Loqate helped them reduce failed deliveries and order cancellations. The integration was fast and easy. Mobile customers now buy faster and with fewer errors. Blue Tomato saw higher conversion rates and better data quality.
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Loqate’s Address Validation helped Bloom & Wild double their conversion rates. The flower delivery company needed to capture accurate addresses... for timely deliveries. Loqate’s type-ahead technology made checkout faster and easier, especially on mobile. Failed deliveries dropped, and user experience improved. The solution was easy to integrate and supported Bloom & Wild’s expansion into new markets.
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Allivet used Loqate's address verification to cut manual address corrections by 50%. Before Loqate, Allivet struggled with delays and returned... orders from incorrect addresses. Loqate integrated easily with Salesforce Commerce Cloud, making it simple to use. The solution improved order accuracy and made checkout easier for customers. Allivet's operations became faster and more reliable, boosting customer satisfaction.
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Loqate Address Verification helped Abercrombie & Fitch cut hold rates by 53%. The company also saw a 51% drop in... order cancellations from undeliverable packages. Loqate improved address data quality for both new and existing customers. This reduced manual reviews and sped up checkout times. Abercrombie & Fitch increased delivery accuracy and boosted customer satisfaction.
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ThinkGeek used Loqate address verification to speed up their ecommerce checkout. The solution reduced mail delivery failures and cut carrier... address correction fees. ThinkGeek saw a 1-1.3% increase in revenue per visitor after A/B testing Loqate. The tool was easy to implement and improved customer address data quality. Customers enjoyed a faster, smoother checkout experience.
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Loqate Address Verification helped Abercrombie & Fitch cut order hold rates by 53%. The company also saw a 51% drop... in cancellations from undeliverable packages. Loqate improved address data quality for both new and existing customers. This reduced manual reviews and sped up checkout times. Abercrombie & Fitch now delivers more orders on time and keeps customers happy.
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Reiss used Loqate's address verification at online checkout. Sales and delivery rates increased. Customer service calls dropped right after launch.... The tool predicts addresses as users type, making checkout faster. Basket abandonment went down. The solution paid for itself in five weeks.
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Loqate helped ON THAT ASS, a fast-growing underwear subscription retailer, cut invalid addresses by 30%. The company sped up its... online sign-up process, reducing address entry time from 1 minute 20 seconds to 55 seconds. Loqate’s Address Capture API improved data quality and reduced failed deliveries, saving 2,500 euros monthly. The solution enabled ON THAT ASS to reach customers in 11 countries and scale globally. Accurate address data protected revenue and brand reputation.
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Loqate Address Capture helped Rotita cut order holds by 51%. Cancellations from undeliverable addresses dropped 43%. Rotita used real-time address... verification to fix poor data and speed up checkout. The solution improved delivery accuracy and reduced manual reviews. Rotita now delivers a better customer experience and saves time for its team.
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Reiss used Loqate's address verification at online checkout. Sales and delivery rates increased. Customer service calls dropped right after launch.... The tool predicts addresses as users type, making checkout easier. Reiss saw less basket abandonment and faster deliveries. The solution paid for itself in five weeks.
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Quiz Clothing used Loqate's real-time address verification to improve checkout speed and customer experience. The retailer saw a 43% increase... in website traffic, mainly from mobile users. Loqate's solution helped Quiz ensure accurate deliveries and build trust with international customers. The technology works across all global websites, stores, and the Quiz app. Quiz trusts Loqate for reliable data quality in every market.
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Primark used Loqate’s Global Store Finder to improve their click-and-collect service. They replaced Google’s solution to lower costs and maintain... high data quality. With Loqate, Primark reduced the cost of their click-and-collect service by three times. The solution also made it easier for customers to find stores and improved the online shopping experience. Primark worked closely with Loqate to customize the tool for their needs.
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Loqate’s email validation helped Peacocks fix a big drop in Microsoft email open rates. Peacocks used Loqate’s batch cleanse API... to remove bad email addresses. They added real-time email validation to stop typos and keep data clean. Open rates for Microsoft domains jumped by 61%. Peacocks saw a 2% increase in revenue from better deliverability.
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Loqate helped ON THAT ASS, a subscription underwear retailer, cut invalid addresses by 30%. The company sped up its online... sign-up process, reducing address entry time from 1 minute 20 seconds to 55 seconds. Loqate’s Address Capture API improved data quality and reduced failed deliveries, saving 2,500 euros monthly. The solution enabled ON THAT ASS to expand globally by handling address formats in 249 countries. Customer complaints and returns dropped, protecting both revenue and brand reputation.
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Loqate helped In The Style improve their mobile checkout with address validation. Over 80% of In The Style's traffic comes... from mobile users. Loqate's solution made checkout faster and easier for young shoppers. The integration improved data quality, especially for international orders. This led to better on-time delivery rates and a smoother ecommerce experience.
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Loqate's geolocation and address verification tools help Hush improve mobile checkout. Hush saw a rapid increase in mobile usage and... needed a better user experience. Loqate's technology lets customers find addresses with one tap, reducing form friction. Hush reports smoother checkouts and higher mobile conversion rates. Accurate address data also supports efficient delivery and logistics.
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Gymshark used Loqate's address verification tool to improve their online store. The tool helped reduce failed postal deliveries by ensuring... address accuracy before shipping. It sped up the checkout process and cut down on manual corrections. Integration was fast, taking just one day. Gymshark saw better customer experience and fewer delivery issues, especially for overseas orders.
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Loqate's address verification tool helped The Dune Group improve online user experience. The tool speeds up address data entry and... ensures consistent, accurate address formatting for global customers. Dune saw a 40% increase in conversion rates in Ireland after using Loqate. Store staff can now take orders faster with handheld devices. The solution also supports marketing activities with better data quality.
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Dr. Martens used GBG Loqate to improve address capture and verification. The brand wanted to reduce failed deliveries and make... checkout faster for customers. Loqate's technology helped Dr. Martens keep customer data clean and accurate. This led to fewer delivery problems and a smoother shopping experience. Dr. Martens can now expand into new markets with confidence, knowing their customer data is reliable.
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Cue used Harmony RightAddress to fix address errors in their online store. They wanted to stop undeliverable orders and make... checkout faster. The solution let customers auto-complete addresses, which cut down on mistakes. Cue saw fewer failed deliveries and lower postage costs. The checkout process became smoother and conversion rates went up.
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Cue used Loqate to fix address errors in their ecommerce checkout. They wanted to stop undeliverable orders and improve customer... trust. Loqate's address validation made checkout faster and more accurate. Cue saw fewer failed deliveries and lower postage costs. Conversion rates went up as customers had a smoother experience.
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Primark used Loqate’s Global Store Finder to improve their click-and-collect service. They replaced Google’s solution to cut costs and boost... data quality. With Loqate, Primark reduced the cost of their service by three times. The new system made it easier for customers to find stores. Primark kept a high standard for customer experience while saving money.
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Charlotte Tilbury used Loqate’s address capture tool to improve online checkout and order fulfilment. The tool made it easier for... customers to enter accurate delivery addresses. This led to higher online conversion rates and smoother warehouse operations. Adding Irish Eircodes fixed delivery issues in Ireland. Loqate helped reduce cart abandonment and supported growth during the shift to online shopping.
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Loqate helped Scentsy solve global address validation issues. Before Loqate, Scentsy faced undeliverable parcels and high carrier fees due to... inaccurate addresses. Loqate's address verification improved deliverability by 33% in Australia and New Zealand. Scentsy saved 85-90% in carrier fees and expects to save over $400,000 each year. Warehouse teams now spend less time fixing address problems.
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Piping Rock used Loqate’s address, email, and phone verification tools to improve global checkout and delivery. Before Loqate, 6.6% of... undeliverable packages were due to insufficient addresses. After implementation, this dropped to just 1%. Customers now use automated address suggestions up to 58% of the time. Loqate’s solutions helped Piping Rock reduce failed deliveries and improve customer satisfaction. The company also streamlined customer service troubleshooting with verified contact data.
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NESCAFÉ Dolce Gusto used Loqate's address verification tool on their Magento ecommerce site. This reduced failed postal deliveries by improving... address accuracy. The solution helped boost conversion rates and enhanced the customer journey. International postal code validation supported their global customer base. The tool also lowered costs from rescheduled deliveries and improved data quality.
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Loqate helped Minbie increase their conversion rate from 7. 51% to 10.01% in three months. Minbie used Loqate's address verification...tool in their Shopify stores. The tool made checkout easier for parents shopping on mobile. It reduced form filling and address errors. Minbie received fast, personal support from Loqate during integration.
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Joseph Joseph used Loqate's address verification tool on its Magento Enterprise platform. The company wanted to reduce failed deliveries and... improve the online checkout for global customers. Loqate helped lower the risk of delivery errors and made address entry easier for users. This led to fewer failed deliveries and a better customer journey. The scalable solution supports Joseph Joseph’s international growth with minimal extra cost.
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Charlotte Tilbury used Loqate’s address capture tool to improve online checkout and order fulfilment. The tool helped boost online conversion... rates and made warehouse processes faster. Adding Irish Eircodes fixed delivery issues in Ireland. Loqate’s technology reduced manual work and errors for the team. The partnership helped Charlotte Tilbury keep up with rising online demand and lower cart abandonment.
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Canyon Bicycles used Loqate to improve address entry on their eCommerce site. They serve customers in 90 countries and faced... challenges with address data quality. Loqate's address verification made checkout easier and reduced errors. Data quality improved, and conversion rates increased. They also cleansed their customer database for more accurate records.
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Scentsy used Loqate to fix global address validation issues. Before Loqate, they had many undeliverable parcels and high carrier fees.... Loqate's address verification improved accuracy and added type-ahead capture. Scentsy saved 85-90% in carrier fees and improved deliverability by 33% in Australia and New Zealand. The solution cut manual work and could save over $400,000 a year.
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Selenity integrated Loqate’s geocoding and address verification into their expenses solution. This helped reduce mileage costs for clients by around... 18%. Over ten years, Selenity processed over 2 billion verified miles using Loqate. The solution improved data accuracy and compliance for finance and HR teams. NHS teams using Selenity gained better reporting and business insights. Loqate’s technology made expense management more accurate and efficient.
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Loqate's address verification and geocode solution was integrated into Rhapsody's EMPI platform. Rhapsody faced challenges with fragmented and inaccurate patient... data across multiple systems. Loqate enabled real-time address verification and batch cleansing for over 245 countries. This improved the accuracy and completeness of patient records. The result was better care coordination, higher quality data, and increased business efficiency.
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IBM used Loqate to improve global address verification in InfoSphere QualityStage and AVI on Cloud Pak for Data. The integration helped... IBM deliver more accurate location data for their customers. This led to better data confidence, higher delivery rates, and improved customer records. IBM saw faster billing and a better customer experience. Loqate's technology worked seamlessly with IBM's platform.
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Loqate's address validation helped e3N improve online shop workflows for their clients. e3N integrated Loqate into Magento, making address entry... faster and reducing errors. The solution removed the need for manual post-processing and sped up shipping. Customers saw higher conversion rates and fewer abandoned carts. Integration was quick and feedback from end users was positive.
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Loqate helped a leading checkout technology company improve address data quality for over 80 million shoppers. The company faced issues... with failed deliveries and poor data quality using Google’s address verification, especially for global markets. By switching to Loqate’s API, they reduced undeliverable parcels and improved customer satisfaction. The integration streamlined checkout, cut cart abandonment, and enabled global expansion for their eCommerce clients.
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Loqate's address verification tool helps BT MyDonate process donations faster. The platform supports high traffic for major charity events like... Children in Need. Loqate enables accurate address capture, which is key for claiming UK Gift Aid. The solution works on both online and phone donations. BT MyDonate values Loqate's easy integration and global infrastructure.
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Loqate helped Helpthemove, a utilities notification platform, fix data quality issues. Helpthemove used Loqate’s Verify and Utilities Register to unify... and enrich address data. This reduced failed utility switches and cut support queries. Onboarding for movers became faster and customer satisfaction improved. Energy providers gave positive feedback on data accuracy and switching efficiency.
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Loqate helped a leading checkout technology company improve the quality of over 80 million addresses. The company faced issues with... data quality, failed deliveries, and customer experience using Google’s address verification. Loqate’s API replaced Google, providing global coverage and advanced address validation. This led to fewer undeliverable parcels, reduced cart abandonment, and a better shopping experience for millions of users. The company now supports seamless checkouts for eCommerce brands worldwide.
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Loqate's address validation solution helped TotallyMoney increase successful form completions by 2. 4%. This improvement led to tens of thousands...of pounds in extra monthly revenue. TotallyMoney chose Loqate for its superior usability and high-quality address data. The fast installation and daily updated address database enhanced user experience across devices. CTO Mark Durrand praised the tool for improving both UX and data quality.
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Smart Pension used Loqate's address verification to improve data accuracy and speed up customer signups. The solution helped reduce friction... for over 1 million potential users. It also supported regulatory compliance and helped detect possible money laundering. Employees can now update their addresses easily through a self-service system. The API was simple to install and improved efficiency.
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Loqate’s type-ahead address verification helped Creditplus boost conversions by 33%. The tool reduced abandonment rates and made the finance application... process faster. 72% of Creditplus traffic now browses on mobile, so a smooth mobile experience is key. Loqate’s solution improved data quality for lender mapping. Creditplus values Loqate’s responsive customer support and easy-to-use service.
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Loqate helped a leading BNPL firm improve address verification. The company saw a 23% increase in verified addresses compared to... a competitor. Loqate's global data enabled better customer engagement and compliance. The solution boosted match rates in the US, Germany, and Canada. In emerging European markets, match rates were over 25% higher than other providers.
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Alloy used Loqate’s Verify API to improve global address data quality. They needed better international coverage and lower latency for... their fraud prevention platform. Loqate’s on-premise solution gave Alloy real-time, standardized data across 250+ countries. This helped Alloy boost match rates and reduce false positives for customer onboarding. Alloy now delivers faster, more accurate identity verification for banks and fintechs worldwide.
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Loqate helped a leading BNPL firm improve address verification. The company saw a 23% increase in verified addresses compared to... a competitor. Loqate's global data enabled better match rates in the US, Germany, and Canada. In emerging European markets, match rates were over 25% higher in some countries. This improved data quality supports compliance and customer experience for fintechs.
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Graze. com used Loqate's address verification to speed up customer sign-up and boost conversion rates. The solution made address entry...faster and more accurate. This led to more first-time delivery success and fewer replacement shipments. Graze.com scaled globally without worrying about address data issues. Loqate's service was easy to set up and required little ongoing support.
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Huel used Loqate’s address capture and verification on their Shopify Plus stores. Before Loqate, Huel had a 10% failed delivery... rate due to incorrect addresses. After integrating Loqate, failed deliveries dropped by 99%. This improved customer satisfaction and reduced costs. Loqate’s solution was easy to set up and required little ongoing support.
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Graze. com used Loqate's address verification to speed up customer sign-up and boost conversion rates. The type-ahead technology made forms...faster to complete. Accurate address data led to more first-time delivery success. Graze.com scaled globally without worrying about address issues. Loqate's service was easy to set up and required little ongoing support.
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Marley Spoon used Loqate's Capture and Verify to fix address quality issues. The company had over 20,000 label creation errors... in five months, causing failed deliveries and unhappy customers. Loqate helped Marley Spoon guide users to enter correct addresses and validate them. This led to a significant increase in successful deliveries. Customers spent less time signing up and had a better experience from checkout to delivery.
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Huel used Loqate’s address capture and verification on their Shopify Plus stores. Before Loqate, Huel had a 10% failed delivery... rate due to incorrect addresses. After integrating Loqate, failed deliveries dropped by 99%, reaching a near-perfect 0.04%. This improved customer satisfaction and reduced costs. Loqate’s fast, seamless integration helped Huel scale globally without disrupting the checkout process.
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Loqate helped Sky Insurance improve customer data accuracy with address validation. The solution made it easier to spot fraudulent claims... early, saving time and money. Sky Insurance used Loqate to validate policyholder addresses and reduce admin time. This helped lower the risk of fraud and kept insurance premiums down. Loqate’s technology also improved the efficiency of data capture during policy applications.
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Loqate's address validation service helped NFU Mutual process 40,000 successful online enquiries in six months. The solution improved the accuracy... of postcode data in online forms and the branch finder tool. NFU Mutual saw a 1777% increase in branch searches on their website. The service was also integrated into their CRM to ensure reliable customer data. Loqate's flexibility and support enabled a smooth, site-wide deployment.
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Homelyfe Insurance used Loqate's Property Intelligence data to simplify the insurance quote process. They reduced the number of questions for... customers by pre-filling forms with enhanced property and location data. This led to an 80% conversion rate on their most popular policy type. Loqate's address verification and real-time data improved customer experience on both desktop and mobile. Homelyfe chose Loqate for its accurate data and ability to support international growth.
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Loqate helped Domestic & General cut address data entry time by 80% and reduce input errors by 20%. The company cleansed... over 100 million customer records and improved data quality using Loqate’s data maintenance and address capture tools. This led to better customer experiences and higher website conversion rates. The solution also reduced wasted marketing costs and improved targeting. Domestic & General now plans to explore real-time email validation for further gains.
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Unicef used Loqate’s address verification tool to improve user experience and data quality on donation and event forms. The tool auto-suggests... addresses, making it easier for supporters to complete forms. This reduced form abandonment and ensured valid supporter data. Unicef now captures more accurate information and provides a smoother online journey for donors and event sign-ups.
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Loqate helps British Heart Foundation capture and verify donor data. The charity uses address, email, phone, and bank verification tools.... These services make online donations easier and ensure accurate data for gift aid claims. Valid data means donations are 25% more valuable with tax back from HMRC. Loqate also helps with GDPR compliance and supporter communication.
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Anthony Nolan used GBG Loqate to clean and validate its supporter and donor databases. The charity removed 5.8% of records... with incorrect addresses and flagged 39% as outdated. They deleted 4.85MB of unused data and removed 10% of invalid email addresses. This project saved 6.8 tonnes of CO2 and £36,295 in postage costs. Anthony Nolan improved data quality, reduced waste, and supported its sustainability goals.
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Dow Jones used Loqate’s Global Address Verification API to improve address data quality in Salesforce. The solution enabled Dow Jones... to capture and validate international addresses across offices in Asia, Europe, North and South America. Integration with Salesforce and workflow customization allowed automatic country recognition and formatting. Dow Jones reports saving significant time and money due to improved data accuracy. The platform’s security and reliability were also key benefits.
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Green Vues used WinPure Clean & Match powered by Loqate to improve customer data quality. They converted raw geocode data... into accurate address records with Loqate’s Reverse Geocoding. This reduced false positives and negatives in data matching. The solution helped Green Vues build a high-quality address database for analytics and customer segmentation. Green Vues now delivers better insights for green economy clients using reliable, enriched data.
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Dow Jones used Loqate’s Global Address Verification API to improve address data accuracy in Salesforce. The solution enabled Dow Jones... to capture and validate international addresses across offices in Asia, Europe, North and South America. Integration with Salesforce and workflow customization allowed automatic country recognition and formatting. Dow Jones reports saving significant time and money due to improved data quality. The platform’s security and reliability were also key benefits.
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