Loqate helped a leading buy now, pay later (BNPL) firm improve address verification. The company saw a 23% increase in... verified addresses compared to a competitor. Loqate's solution boosted match rates by 8% in the US, 24% in Germany, and 37% in Canada. In emerging European markets, match rates were over 25% better in the Czech Republic and over 50% better in Poland. This improved data quality and customer confidence for the BNPL firm.
Loqate helped Alloy solve latency and global data coverage issues. Alloy used Loqate’s Verify API on-premise to improve address data... quality. This led to better match rates and fewer false positives. Alloy now delivers real-time, accurate data to its customers. The solution supports global onboarding and efficient fraud prevention. Alloy’s CTO praised Loqate for flexibility and deployment options.
Food & Beverages Case Studies and Customer Success Stories with Loqate
Marley Spoon
- Food & Beverages
Loqate's Address Capture and Verify helped Marley Spoon fix delivery problems caused by poor address quality. Marley Spoon had over... 20,000 label creation errors in five months, leading to failed deliveries and unhappy customers. By using Loqate, Marley Spoon made it easy for users to enter correct addresses and improved address validation. This led to more successful deliveries, faster sign-up, and better customer experience. Marley Spoon saw a big improvement in delivery rates and customer satisfaction.
Loqate helped Huel cut failed deliveries by 99%. Huel had a 10% failed delivery rate from incorrect addresses on Shopify... Plus. This caused customer service issues and extra costs. Huel used Loqate’s address capture and verification for real-time validation at checkout. After using Loqate, failed deliveries dropped to just 0.04%. Customer satisfaction and operational efficiency improved.
Retail Case Studies and Customer Success Stories with Loqate
Abercrombie & Fitch
- Retail
Loqate Address Verification helped Abercrombie & Fitch fix poor customer address data. The company used Loqate to correct and enrich... address data at scale. Hold rates dropped by 53%. Cancellations from undeliverable packages fell by 51%. The team spent less time on manual reviews. Customers got faster checkouts and better deliveries.
Utilities Case Studies and Customer Success Stories with Loqate
Helpthemove
- Utilities
Loqate helped Helpthemove fix data problems in utility switching. Helpthemove used Loqate's Verify and Utilities Register to combine and clean... up address data. This made switch completions go up and support queries go down. Customers onboarded faster and were happier. Energy providers liked the better data and smoother switching. Helpthemove now finds smart meter properties more easily and offers better energy solutions.
Loqate helped Primark improve their click-and-collect service. Primark replaced Google with Loqate’s Global Store Finder. This change made it easier... for customers to find stores and improved address accuracy. Primark reduced the costs of their click-and-collect service by three times. Loqate’s team worked closely with Primark to meet their high standards and save money.
Loqate helped Maze Media speed up address verification for 26,000 addresses by over 80%. Before, the process took 8 hours... each month. With Loqate, it now takes just 1.5 hours. The solution removed manual checks and improved data quality. Maze Media can now focus more on strategic work for their clients.
Consumer Goods Case Studies and Customer Success Stories with Loqate
Scentsy
- Consumer Goods
Loqate helped Scentsy fix global address validation problems. Scentsy used to have many undeliverable parcels and high carrier fees. Loqate's... address verification and type-ahead capture made deliveries more accurate worldwide. Scentsy saved 85-90% in carrier fees and improved deliverability by 33% in Australia and New Zealand. The company expects to save over $400,000 a year in carrier costs. Warehouse teams now spend less time fixing address issues.
Internet Case Studies and Customer Success Stories with Loqate
Leading checkout technology company
- Internet
Loqate helped a leading checkout technology company improve address data quality for over 80 million shoppers. The company faced problems... with failed deliveries and poor data quality using Google for address verification. They switched to Loqate’s API, which covers 250 countries and offers advanced address validation. After integrating Loqate, they saw fewer undeliverable parcels, fewer order delays, and better customer satisfaction. The solution improved the checkout process and reduced cart abandonment for their eCommerce clients.
Koderly Enhances Clients Systems with GBG Loqate??s Address Verification Technology - Business Up North
Koderly has integrated GBG Loqate's address verification API into systems for Wilson & Roe and National Trust. This collaboration improves... data accuracy and user experience, reducing errors and enhancing operational efficiency for both clients.
