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Retail Case Studies and Customer Success Stories with Learning Record Store

Lidl GB - Retail - Very Large

Learning Pool helped Lidl GB cut learner seat time by 58% with a blended learning program for shift managers. The new online... training, delivered via in-store tablets, replaced one-day workshops. Lidl GB saved £55,000 in pilot costs and £715,000 across 13 regions. The solution improved onboarding and upskilling for 1,200 new managers each year. The program integrated practical in-store activities and digital content for flexible workforce training.

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The Entertainer - Retail - Large

Amersham, UK
Retail staff training digitization Onboarding and induction automation Employee training Onboarding

The Entertainer used Learning Pool Platform to move from paper-based to blended online learning. They launched a new system, "The... EnterTrainer," to boost staff engagement and training consistency. In the first 18 months, they recorded 100,000 course completions and saved £8,000 in annual assessment costs. Customer satisfaction rose from 79% to 81%, and in-store assistance increased during Customer Service Week. The new platform made training faster, more engaging, and easier to update for all staff.

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Lidl GB - Retail - Very Large

Neckarsulm, Germany
Shift manager onboarding and training Employee training and development

Learning Pool helped Lidl GB launch a blended online training program for new shift managers. The new solution cut learner... seat time by 58%, saving £2.5 million. Pass rates for final assessments rose from 55% to 71%. Microlearning modules and tablet access made training flexible and easy to use. Learners preferred the new approach over classroom training.

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AO - Retail - Large

Bolton, UK
Employee training content delivery Compliance training for staff Learning and development Compliance management

AO used Learning Pool Library Content and Authoring to quickly deliver training to 4,500 staff. The L&D team needed compliance... and soft skills content but lacked resources to build it all. Learning Pool provided ready-made courses that AO could customize with their branding and internal processes. Training delivery time dropped to about one week. Staff engagement with the new content increased, especially among younger employees. Feedback from the business was very positive.

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Amway - Retail - Very Large

Ada, USA
Project management training for account managers Employee training and development Learning management

Learning Pool Platform helped Amway unify project management training for 16,000 employees. Amway replaced traditional courses with micro-learning, virtual classrooms,... and spaced-practice campaigns. 100% of learners applied new skills on the job within a month. 71% rated the experience as good, and 29% as excellent. The program set a new benchmark for learning design at Amway.

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Yeo Valley - Retail - Large

UK
Employee upskilling and development Health and safety training Workforce management Compliance management

Learning Pool Platform helped Yeo Valley boost internal promotions by 50%. The company saw an 8% drop in complaints within... 8 months. Yeo Valley used the platform to improve career development, job satisfaction, and employee safety. The solution included upskilling, new career pathways, and blended learning. Employee engagement scores rose, and accident rates fell. The platform supported staff during COVID-19 and enabled remote learning.

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The Entertainer - Retail - Large

Amersham, UK
Blended learning platform deployment Retail staff onboarding and upskilling Employee training and development Retail operations

Learning Pool helped The Entertainer move from paper-based training to a blended learning platform. Over 100,000 courses were completed in... 18 months, with 95% audience engagement. The company saved £8,000 annually on assessment costs. Customer satisfaction rose from 79% to 81%. Staff upskilling and onboarding improved with digital modules and incentives.

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Villeroy & Boch - Retail - Large

Mettlach, Germany
Sales training for retail staff Brand ambassador program enablement Employee training and development Sales performance improvement

Villeroy & Boch used Learning Pool's platform and xAPI to launch a blended sales training program. The program aimed to... create brand ambassadors by focusing on emotional purchase motivation. Stores that received the full blended training saw a 5.41% higher average transaction value and a 1.17% increase in customer conversion rate. The initiative delivered a €2.5m return on investment. Over 8,000 employees worldwide benefited from the training.

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Penny On The Move - Retail - Medium

UK
Compliance training for fuel retail Role-based employee upskilling Compliance management Workforce management

Learning Pool helped Penny On The Move boost compliance and engagement in the UK petrol forecourt sector. The company faced... challenges with rapid growth and strict industry regulations. Learning Pool delivered a blended learning solution with over 90 tailored courses. Penny On The Move saw a 14% increase in learner completion rates and a 75% reduction in seat time. Employees now get role-based training and improved development plans.

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AO World - Retail - Large

Bolton, UK
Online staff training content delivery Compliance training for retail employees Employee training Compliance management

AO World used Learning Pool's off-the-shelf e-learning catalogues to train 4,500 staff online. The company needed fast, customizable training content... to meet rapid business growth and compliance needs. Learning Pool's authoring tool let AO tailor courses with their branding and internal resources. Training delivery time dropped to just one week. Staff engagement with the new learning content increased significantly.

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Amway - Retail - Very Large

Ada, USA
Product training content creation Sales enablement for distributed teams Learning content development Sales enablement

Learning Pool Authoring helped Amway create over 10,000 content modules for 4 million business owners. The solution supported 25 languages... and enabled fast training releases for new products. Amway's business owners found the content easy to access and highly valuable. The content library now includes 140 product conversation cards, supporting global sales and brand consistency. Feedback from users has been extremely positive, with millions of views reported.

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Boots - Retail - Very Large

Nottingham, UK
Seasonal product knowledge training Employee engagement through gamification Employee training Gamification

Boots used Learning Pool's gamified training to engage 56,000 employees on new Christmas products. They replaced a standard 20-minute elearning... module with a custom game using Articulate Storyline. The game included leaderboards, mini-challenges, and rewards to boost excitement and learning. User participation jumped by 200%, from 15,000 to over 45,000 in one year. Completion rates increased by 50%. Gamification made training enjoyable and drove strong engagement across the company.

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Post Office - Retail - Large

London, UK
Franchise onboarding process automation Ongoing employee training enablement Employee onboarding Learning management

Learning Pool Platform helped the Post Office cut onboarding time for 40+ new Postmasters each week. Training dropped from up... to 15 days to just 8 hours online plus 2-3 days in person. Over 3,000 users accessed the system in a year. The Post Office now plans ongoing training for up to 10,000 users. Flexible content and single sign-on make learning easy for agents and employees.

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New Look - Retail - Very Large

London, UK
Employee onboarding and training Multi-language learning management Learning management Employee development

Learning Pool Platform replaced New Look's unstable legacy LMS. The new system supports 15,000 staff, including 12,000 in retail roles.... It offers multi-language support and integrates with HR for automatic training records. The Academy now features a cleaner interface, easier navigation, and expanded course offerings. New Look plans to use AI and Learning Pool Authoring to boost learning culture and content creation.

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Lidl GB - Retail - Large

London, UK
Onboarding and upskilling new managers Employee training and development

Learning Pool helped Lidl GB cut learner seat time by 58% for shift manager training. The new blended learning program... replaced one-day classroom workshops with online modules and in-store activities. Lidl GB saved £55,000 in the pilot and expects £715,000 in savings across 13 regions. The program improved pass rates, with 71% of learners scoring 85% or higher. The solution delivered flexible onboarding and upskilling for new managers.

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Financial Services Case Studies and Customer Success Stories with Learning Record Store

 

AXA - Financial Services - Very Large

Paris, France
Employee upskilling and reskilling Workforce management

AXA uses a skills development platform from Learning Pool to upskill its workforce. The company aims to transform its people... by focusing on skills capabilities. This approach supports employee growth and future readiness. The platform helps AXA address changing business needs. It is part of AXA's vision for workforce transformation.

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AXA Switzerland - Financial Services - Very Large

Zurich, Switzerland
Employee skills development and profiling Internal mobility and workforce planning Workforce management Employee development

Learning Pool's Skills Platform helped AXA Switzerland boost employee skills development. 3,500 employees completed skills profiles, and 70 future-facing role... profiles were created. Monthly users reached 160, with 70% overall satisfaction. The platform enabled better workforce planning and increased internal mobility. AXA now has greater transparency on skills and more opportunities for employee growth.

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AXA Switzerland - Financial Services - Very Large

The Skills Platform from People-Analytix, now part of Learning Pool, helped AXA Switzerland futureproof its workforce. 3,500 employees completed skills... profiles, and 70 future-facing role skills profiles were created. The platform enabled 160 monthly users and achieved 72% overall user satisfaction. AXA improved internal mobility, workforce planning, and employee development with this data-driven learning solution.

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Royal Bank of Canada - Financial Services - Very Large

Learning Pool Authoring helped Royal Bank of Canada cut development time by 35% across six projects. The L&D team achieved... a 95% user satisfaction rating and a 38% saving in production time. They built over 100 pieces of content, supporting onboarding, compliance, and leadership training. The platform enabled accessible, multi-device, and multi-language learning. RBC values the hosted solution and strong online support.

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UniSuper - Financial Services - Large

Melbourne, Australia
Risk training effectiveness measurement Employee confidence assessment Compliance management Workforce management

Learning Pool helped UniSuper build a business resilience program using xAPI data. UniSuper automated course delivery over 10 weeks, targeting... risk areas like crisis management and IT disaster recovery. The program measured training effectiveness, participation, and employee confidence. After the campaign, self-rated confidence scores rose from 24% to 92%. Digital postcards and adaptive microlearning drove engagement and improved future delivery.

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Money and Pensions Service (MaPS) - Financial Services - Medium

London, UK
Digital training for financial guidance Professional training & coaching Compliance management

Learning Pool helped the Money and Pensions Service (MaPS) launch a digital learning hub. Over 8,500 practitioners from 200+ organizations... accessed 20 hours of custom online training. The program included 33 modules across four skill levels, with City & Guilds credentials. 8 out of 10 users would recommend the training. 2 out of 3 practitioners applied their learning at work. The flexible eLearning platform raised the profile of money guidance training.

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Swiss Re - Financial Services - Very Large

Zurich, Switzerland
Compliance training for digital governance Compliance management

Learning Pool created an interactive online learning experience for Swiss Re. The goal was to help staff understand and use... the Digital Governance Framework. The solution used animation, interactivity, and memorable visuals to engage employees. Over 500 staff completed the non-mandatory training. Swiss Re received positive feedback and plans to make the course mandatory for IT staff.

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UniSuper - Financial Services - Large

Melbourne, Australia
Business resilience training measurement Compliance learning engagement Employee training analytics Risk management

UniSuper used Learning Pool's Learning Record Store and xAPI to improve business resilience training. They automated course delivery over 10... weeks, focusing on compliance and risk management. The xAPI data model tracked training effectiveness, participation, and employee confidence. Digital postcards increased engagement in the micro learning program. Self-rated confidence scores rose by 24%, reaching 92%.

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Volkswagen Financial Services - Financial Services - Very Large

Braunschweig, Germany
Soft skills training for employees Compliance and certification management Employee training and development Compliance management

Volkswagen Financial Services used Learning Pool Platform to boost learner engagement. They launched TheLearningZone, offering over 20 online lessons for... soft skills and compliance. The platform gave staff instant access to training and personalized content by department. Managers now track certifications and CPD with a visual dashboard. Employees embraced the new elearning system, making training a daily part of work life.

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Money and Pensions Service (MaPS) - Financial Services - Large

London, UK
Money guidance training delivery Digital upskilling for frontline workers Employee training and development Compliance management

Learning Pool helped Money and Pensions Service (MaPS) deliver digital money guidance training to over 8,500 practitioners. MaPS needed a... scalable, accessible solution to upskill frontline workers in financial guidance. Learning Pool built a 33-module curriculum and a digital learning hub, including City & Guilds assured courses. Over 200 organizations accessed the training, with 8 out of 10 users recommending it. Two-thirds of practitioners applied their new skills at work, showing strong impact and engagement.

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Royal Bank of Canada - Financial Services - Very Large

Toronto, Canada
Employee learning content creation Onboarding and compliance training Learning management Employee training

Learning Pool Authoring helped Royal Bank of Canada boost user satisfaction to 95%. The L&D team cut production time by... 38% using the platform. They created over 100 pieces of content for onboarding, compliance, and leadership training. The tool supported multiple devices, languages, and accessibility needs. RBC now delivers engaging learning to 86,000 employees worldwide.

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Prudential - Financial Services - Very Large

Newark, USA
Employee onboarding training Behavioral alignment for customer experience Employee training Onboarding

Prudential used Learning Pool to transform its global onboarding and employee training. The company created interactive, game-based modules for new... hires in the US, Japan, and Brazil. These modules deliver a 45-minute journey through Prudential’s products and services. Employees praised the engaging and effective learning experience. The program improved consistency, engagement, and behavioral alignment across regions.

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AXA - Financial Services - Very Large

Paris, France
Employee skills development and profiling Internal mobility and workforce planning Workforce management Employee development

AXA used the Learning Pool Skills Platform to help employees build skills for future roles. 3,500 employees completed their skills... profiles, and 70 future-facing role profiles were created. The platform enabled 160 monthly users and achieved 72% overall user satisfaction. AXA improved internal mobility, workforce planning, and employee development. The solution helped managers and HR identify skill gaps and support employee growth.

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Domestic & General - Financial Services - Very Large

London, UK
Digital learning platform for client training Compliance training management Learning management Compliance management

Learning Pool Platform helped Domestic & General move from face-to-face to digital learning. The new Knowledge Hub reached over 32,000... employees in 800+ locations. In 18 months, 16,000 course enrolments and 2,700 new learners joined across 23 programs. Compliance modules saw a 100% take-up rate and a 98% average pass rate. The platform improved onboarding, leadership engagement, and data insights for client organizations.

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Hospitality Case Studies and Customer Success Stories with Learning Record Store

Leonardo Hotels - Hospitality - Large

Learning Pool Platform helped Leonardo Hotels cut recruitment costs and streamline training. The hotel group needed to improve training consistency... for over 4,000 employees across 230 locations. The Grow Online portal gave new hires early access to induction and ongoing tailored learning. This reduced employee turnover and saved one day of face-to-face training per new starter. Leonardo Hotels saw better staff retention and improved service delivery.

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InterContinental Hotels Group - Hospitality - Very Large

Learning Pool Platform helped InterContinental Hotels Group deliver a MOOC to 3,000 leaders in 42 countries. The program included over... 1,500 videos and generated more than 30,000 responses. Leaders used video capture and webinars to practice new skills. 50% of participants saw how they could change, and 12% tried new behaviors. Learning Pool Learning Record Store tracked engagement and measured impact on workplace conversations.

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Leonardo Hotels - Hospitality - Large

Employee onboarding and induction Staff retention improvement Employee training and development Workforce management

Learning Pool's platform helped Leonardo Hotels train staff across 36 locations. The Grow Online portal introduced new hires to company... culture and job skills before their first day. The Belong induction program saved one day of classroom training per employee. Staff turnover among new hires dropped, cutting recruitment and training costs. The portal also improved team culture and service delivery. Leonardo Hotels won multiple awards for their learning platform.

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Compass Group - Hospitality - Very Large

Chertsey, UK
Employee onboarding and induction Talent management and engagement Workforce management Employee training

Learning Pool Platform helped Compass Group train and onboard up to 500,000 staff worldwide. The platform supports 45,000–70,000 learners at... a time, offering tailored content for 45 job roles. User-led training is completed twice as fast as other mandatory training. Career Pathways program enrollments rose from 200 to 1,000 learners. The system integrates with HR software, processing 3 million lines of data nightly.

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The FA - Hospitality - Large

London, UK
Onboarding and training for field officers Workforce management Training and development

Learning Pool helped The FA train new staff using digital learning modules. The FA needed to improve grassroots football facilities... and boost participation for girls and disabled players. They used Learning Pool’s platform to deliver bite-sized training to new and existing officers. The program led to 5,600 quality pitches and a 7-14% increase in female and disabled player participation. Staff reported high satisfaction and regular use of the training in their daily work.

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Compass Group - Hospitality - Very Large

London, UK
Onboarding and induction for global workforce Employee training and career development Workforce management Employee onboarding

Learning Pool Platform helped Compass Group train and onboard up to 500,000 employees worldwide. The platform enabled 15,000–20,000 unique visits... per month and supported over 1,000 learners in the Career Pathways program, up from 200 previously. User-led training is now completed twice as fast as before. The integration with HR systems and automation tools improved onboarding and employee retention. Compass Group uses tailored content and real-time learning data to support staff development across 44 countries.

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InterContinental Hotels Group - Hospitality - Very Large

Buckinghamshire, UK
Hospitality skills training for communities Workforce management

Learning Pool Platform helped InterContinental Hotels Group launch the IHG Skills Academy. The Academy delivers hundreds of learning resources to... people in IHG communities worldwide. It focuses on employability, work-readiness, and hospitality skills. The platform is open to anyone, not just IHG employees. Over 8,500 users have accessed the Academy globally.

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Edinburgh Leisure - Hospitality - Medium

Edinburgh, UK
Compliance training management Employee onboarding for part-time staff Compliance management Workforce management

Learning Pool helped Edinburgh Leisure launch a new ELevate learning platform in just twelve weeks. The platform included compliance modules... on safeguarding, health and safety, and fire safety. Staff found the system easy to use, and managers valued the new reporting tools. The induction program supported part-time and seasonal workers. Automated reports let managers track mandatory training in real time. Feedback from staff and managers was very positive.

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InterContinental Hotels Group (IHG) - Hospitality - Very Large

Buckinghamshire, UK
Leadership development training Employee engagement and feedback collection Leadership development Employee engagement

Learning Pool Platform helped InterContinental Hotels Group deliver a global MOOC to 3,000 first-level leaders. Over 1,500 videos and 30,000... responses were generated from 42 countries. 50% of participants saw how they could change, and 12% tried new behaviors. A follow-up hackathon engaged 1,000 staff, collecting 4,500 comments to inform leadership and flexible working strategies. Learning Pool's platform enabled real-time feedback and deep insights into leadership and well-being.

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Leonardo Hotels - Hospitality - Large

UK
Onboarding process improvement Employee onboarding Staff retention

Leonardo Hotels used Learning Pool Platform to improve onboarding and reduce employee turnover. The Grow Online portal gave new hires... early access to induction training and company culture. This saved one day of classroom training per new starter. Staff retention improved, cutting recruitment costs and streamlining training. Leonardo Hotels was recognized with industry award nominations for their learning program.

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RBH Management - Hospitality - Medium

UK
Employee well-being program enablement Learning and development for hospitality staff Employee engagement Learning and development

Learning Pool Platform helped RBH Management boost staff well-being and learning. RBH launched the Tree of Life Health and Well-being... program, earning Platinum status in the Mental Health Charter. Since 2019, average course completions per learner rose from 6 to 14. RBH improved its 90-day retention rate from 93% to 96%. The company saved £620,000 in costs and saw up to a 10.6% increase in customer satisfaction after HR Masterclass sessions.

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Center Parcs - Hospitality - Very Large

Nottinghamshire, UK
Compliance training reporting automation Compliance management Learning and development

Learning Pool helped Center Parcs' L&D team save about 30 hours over a 10-week training window by automating compliance reporting. The new dashboards... provide real-time, accurate data, improving completion rates and allowing managers to focus on learning. The solution enables compliance tracking by village, division, and team, and supports over 10,000 employees. Exception rules ensure only active staff are counted, boosting data trust and engagement.

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Manufacturing Case Studies and Customer Success Stories with Learning Record Store

Sappi - Manufacturing

OnScreen Guidance helps Sappi create and embed guides into its business software. Sappi uses these guides to upskill its workforce.... The solution supports fast guide creation. Sappi benefits from improved training and onboarding. The platform fits manufacturing needs for digital learning.

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Valvoline - Manufacturing - Very Large

Learning Pool Platform helped Valvoline boost learner engagement. 68% of users completed activities in one month without assignments. Valvoline used... microlearning, AI-driven recommendations, and Salesforce integration for sales training. The platform supported remote access and mobile learning. New starters now see the platform as a key tool for training and support.

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Origin Global - Manufacturing - Medium

High Wycombe, UK
Compliance training standardization Employee onboarding process improvement Compliance management Workforce management

Learning Pool helped Origin Global cut on-time in full delivery failures by 3%. The company used Learning Pool's online training... to standardize compliance and onboarding. New staff reached competency faster, with induction times dropping by up to 50%. Over 1,600 courses were completed, and translated content improved inclusion. Dashboards and quizzes boosted engagement and reduced production errors.

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Valvoline - Manufacturing - Very Large

Lexington, USA
Sales training and enablement Learning content delivery for field teams Sales enablement Employee training

Learning Pool Platform helped Valvoline boost learner engagement. 68% of users completed activities in one month without assignments. The platform... delivered microlearning and AI-driven recommendations to 250 sales and support staff. Integration with Salesforce made training easy to access. Valvoline saw a cultural shift, with more non-mandatory learning uptake. Assessments mapped to lessons helped track and improve sales team skills.

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Sappi - Manufacturing - Very Large

Johannesburg, South Africa
Employee training process automation Software adoption support Workforce management Change management

OnScreen Guidance helped Sappi cut training time by 30%. Sappi used the tool to embed real-time guides into its business... software. This made training faster and more consistent for over 12,000 employees. The solution reduced errors and IT helpdesk tickets. Sappi saw better software ROI and smoother process changes across global teams.

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A.G. Barr - Manufacturing - Medium

UK
Employee learning platform adoption Employee engagement Learning management

A. G. Barr used the Learning Pool Platform to improve employee learning and engagement. They restructured content and launched new...dashboards to make learning easier to access and use. Internal marketing and gamification, like open badges and leaderboards, led to record user engagement. The new analytics dashboard made reporting faster and easier for managers. Even employees without daily computer access became more involved in learning.

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Origin Global - Manufacturing - Medium

UK
Online compliance training for manufacturing Employee induction and onboarding Compliance management Workforce management

Origin Global used Learning Pool Platform to improve staff training. They saw a 3% drop in on-time in full delivery... failures. The company completed 1,634 online courses. Induction time for new staff was cut by up to 50%. Training became consistent and accessible for all employees. Managers used dashboards to track compliance and plan resources. Mental health training increased staff well-being.

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A Fortune 500 Manufacturing Company - Manufacturing - Very Large

Compliance training program management Compliance management

Learning Pool's Adaptive Compliance suite helped a Fortune 500 manufacturing company improve its global compliance training. The company customized courses... for different cultures and roles, reaching over 12,000 employees in 60+ countries. Data-driven dashboards identified knowledge gaps and targeted training needs. Manager-focused courses and toolkits boosted engagement and ethical culture. The company earned a spot on the 2024 World’s Most Ethical Companies® list after implementing these solutions.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Learning Record Store

 

Tearfund - Non Profit Organization Management - Medium

Teddington, UK
Conflict resolution training for staff Employee training and development Workplace culture

Learning Pool delivered a conflict resolution eLearning module to Tearfund. 91% of staff reported improved understanding of conflict resolution. The... training helped staff handle disagreements better and build stronger working relationships. Tearfund saw high satisfaction scores for content quality, navigation, and module length. 8 out of 10 participants felt the module met all their needs. The solution supported Tearfund’s mission by improving team harmony and operational efficiency.

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BASIS Registration - Non Profit Organization Management - Small

Derby, UK
Online CPD learning for membership organizations Open access course delivery for agricultural education Professional training and certification Membership engagement

Learning Pool Platform helped BASIS Registration launch a digital membership hub for over 6,000 agronomists. The platform hosts 16 online... courses and 12 webinars, supporting new government land management reforms. Members completed 9,400 courses by July 2022. 94% of users would recommend the new format. The solution enables self-directed, CPD-accredited learning for the agricultural sector.

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Guide Dogs - Non Profit Organization Management - Large

UK
Blended learning for staff training Competency tracking and analytics Employee training and development Learning analytics

Learning Pool Platform helped Guide Dogs cut training time by 30%. The charity used a blended learning approach to train... more staff and boost engagement. 96.16% of learners accessed the platform, and learner satisfaction averaged 9 out of 10. Attrition dropped to 3%, well below the 10% target. Guide Dogs now tracks competency and engagement with real-time data and analytics.

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Tearfund - Non Profit Organization Management - Large

London, UK
Blended learning program delivery Online induction for new staff Learning management Employee onboarding

Tearfund used Learning Pool Platform to shift from face-to-face to blended learning during the COVID-19 pandemic. The platform centralized training,... enabled online inductions, and offered resources in multiple languages. Over 1,200 staff and partners completed pandemic-related courses. Staff accessed training globally, reducing travel and carbon emissions. The new approach improved access to life-saving information and supported equal training opportunities.

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Girlguiding - Non Profit Organization Management - Large

London, UK
Volunteer onboarding and training Learning management Volunteer engagement

Girlguiding used Learning Pool Platform to improve training for new volunteers. The goal was to save time so volunteers could... focus more on activities with girls. The platform helped streamline onboarding and leadership skills training. Girlguiding is the UK’s largest youth organization for girls. The solution supports volunteer upskilling and efficient learning management.

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GamCare - Non Profit Organization Management - Small

London, UK
Compliance training management Practitioner upskilling Learning management Compliance management

Learning Pool Platform helped GamCare set up a central training system. GamCare needed to track compliance training for its teams.... The platform now delivers training to treatment practitioners, helpline volunteers, and the safer gambling team. GamCare uses it to support safer gambling and improve practitioner skills. The solution supports their mission to help those affected by gambling harms.

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Guide Dogs - Non Profit Organization Management - Medium

UK
Blended learning for technical staff Competency tracking for workforce development Employee training and development Learning management systems

Guide Dogs used Learning Pool Platform to modernize training for technical staff. They aimed to double their workforce and cut... training time. The new blended learning approach led to a 10% reduction in training time. 75% of learners accessed content on mobile devices. 80% of learners engaged with the platform weekly. Guide Dogs now tracks competency and progress in real time, supporting ongoing professional development.

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Professional Training & Coaching Case Studies and Customer Success Stories with Learning Record Store

 

First Friday - Professional Training & Coaching - Small

UK
Retail workforce training enablement Employee training

Learning Pool Platform helped First Friday solve key retail training challenges. The platform enabled social and collaborative learning for distributed... workforces. It integrated with legacy systems and worked on any device. Gamification and regular updates kept content fresh and engaging. First Friday saw strong interest from organizations after launch.

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Bespoke Communications - Professional Training & Coaching - Small

Belfast, UK
Digital training delivery transformation Learning management

Learning Pool Platform helped Bespoke Communications move from in-person to digital training during Covid-19. The platform enabled fast content creation,... personalized learning, and easy tracking of learner progress. Bespoke Communications now delivers virtual events and courses across multiple platforms. 100% of clients would recommend their services. The digital shift secured the business’s future and improved client engagement.

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BASIS Registration - Professional Training & Coaching - Medium

UK
Digital learning platform for professional development CPD tracking for membership organizations Professional development Membership management

BASIS Registration used Learning Pool Platform to launch a digital membership hub for over 6,000 agronomists. The platform, BASIS Classroom,... offers 16 online courses and 12 webinars on topics like regenerative agriculture. By July 2022, members completed 9,400 courses, and 94% would recommend the new format. The solution supports CPD tracking and self-directed learning, helping members adapt to major changes in UK land management.

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First Friday - Professional Training & Coaching - Small

UK
Digital learning for retail workforce Employee training Learning management

Learning Pool Platform helped First Friday address key retail training challenges. The platform enabled social and collaborative learning for distributed... workforces. It integrated with legacy systems and worked on any device. First Friday saw strong interest from retailers seeking better engagement and easier learning management. The solution improved communication and supported lasting behavioral change.

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EcoVadis - Professional Training & Coaching - Very Large

Paris, France
Sustainability training for rated companies Microlearning content delivery Sustainability training Employee upskilling

Learning Pool partnered with EcoVadis to create custom e-learning courses for sustainability improvement. The solution reached over 18,000 learners in... more than 100 countries. Courses were delivered via the EcoVadis platform, using microlearning chapters for busy professionals. Companies engaging with the Academy showed measurable improvements in sustainability practices. The project earned an NPS score of +43 and high engagement from nearly 20,000 users.

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Digital Unite - Professional Training & Coaching - Medium

London, UK
Digital skills training for workforce Impact measurement for training programs Workforce development Learning management

Digital Unite used Learning Pool Platform to train 1,500 new digital champions and onboard 155 new project managers. The platform made... it easy to set up projects, onboard users, and track learning progress. Digital Unite created flexible learning pathways and integrated reporting tools for better impact measurement. Since launch, they added 44 new member organisations and improved client retention. 97% of course completers would recommend the training.

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Bespoke Communications - Professional Training & Coaching - Small

UK
Digital training delivery transformation Learning management

Bespoke Communications used Learning Pool Platform to move from face-to-face to digital training during Covid-19. The platform let them create... and manage online courses and track learner progress. They quickly adapted their programs for remote delivery. 100% of clients said they would recommend Bespoke Communications. Clients gained promotions, won new business, and built strong teams.

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Government Administration Case Studies and Customer Success Stories with Learning Record Store

 

Tunbridge Wells Borough Council (Smarter Digital Services) - Government Administration - Medium

Tunbridge Wells, UK
Digital accessibility training delivery Remote learning for public sector staff Compliance management Professional training & coaching

Learning Pool Platform helped Smarter Digital Services at Tunbridge Wells Borough Council deliver digital accessibility training during the pandemic. The team replaced... face-to-face sessions with interactive e-learning, reaching more organizations and users. They used targeted email campaigns and self-registration to boost engagement. The shift to digital cut travel costs by 94% in 2022. Over 783 people from 130 organizations attended their webinars, expanding their reach across the UK.

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Smarter Digital Services - Government Administration - Small

Tunbridge Wells, UK
Digital accessibility training delivery Hybrid learning for public sector Compliance management Workforce management

Learning Pool Platform helped Smarter Digital Services meet strict accessibility regulations during the pandemic. The team replaced face-to-face training with... interactive elearning, reaching 783 people from 130 organizations. They achieved a 94% reduction in travel costs by moving to digital delivery. The platform enabled self-registration and hybrid learning, making training accessible to more councils. Smarter Digital Services now supports 30 organizations with mandatory digital accessibility courses.

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Devon County Council - Government Administration - Large

Exeter, UK
Staff onboarding and training for testing Workforce management Compliance management

Devon County Council used Learning Pool Platform to train over 100 staff in Lateral Flow Testing during the COVID-19 pandemic. The council needed... to quickly onboard and educate new staff to meet Department of Health and Social Care standards. Learning Pool Platform provided self-led training, dashboards, and messaging to streamline the process. Staff completed training at their own pace, enabling rapid deployment to testing centers. The platform helped the council deliver community testing and reach high-risk groups across Devon.

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Hyndburn Council - Government Administration - Small

Lancashire, UK
Staff induction and onboarding Ongoing employee training Employee training Onboarding

Hyndburn Council used Learning Pool Platform to deliver accessible training to staff. They replaced outdated face-to-face and legacy online training... with a modern LMS and fresh content. The new system, branded as 'The Hyve,' launched in under twelve weeks. Nearly all 200 staff with computer access now use the platform for induction and ongoing learning. Staff feedback has been very positive, and course offerings continue to grow.

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Aberdeenshire Council - Government Administration - Very Large

UK
Employee learning portal deployment Mandatory training management Learning management systems Workforce development

Learning Pool Platform helped Aberdeenshire Council boost course completion rates by 240%. The council created a one-stop learning portal for... over 16,000 employees. Staff accessed 450+ courses, both online and in-person, with device-agnostic content. User feedback averaged 4.1 out of 5. The new system reduced paper use and travel, supporting the council’s Net Zero goals.

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Entertainment Case Studies and Customer Success Stories with Learning Record Store

Supercell - Entertainment - Medium

Learning Pool Platform helped Supercell automate training and gain data insights. The L&D team saved 8-9 hours per week by... removing manual tasks. Supercell achieved a 90% completion rate for learning programs. The platform enabled self-directed learning and better content creation. Supercell now tracks user activity and merges business intelligence with learning data.

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Sky - Entertainment - Very Large

London, UK
Health and safety training development Compliance training Employee onboarding

Learning Pool helped Sky create a new health and safety learning module. The old course was outdated and not engaging.... The new course was built using agile methods, with workshops and sprints. It was finished in under three weeks and delivered on budget. The course rolled out to 25,000 employees and became mandatory for new starters. Sky praised the process and results.

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Supercell - Entertainment - Medium

Helsinki, Finland
Employee learning management Learning and development

Learning Pool Platform helped Supercell save 8-9 hours per week for its L&D team. The platform automated manual tasks and... provided data insights. Supercell achieved a 90% completion rate for initial learning modules. Employees accessed training when needed, boosting engagement. The solution replaced a legacy system that lacked analytics and required heavy manual work.

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Oxygen ActivePlay - Entertainment - Small

UK
Leadership development training Compliance training management Employee training Learning management

Learning Pool’s LXP helped Oxygen ActivePlay double learner engagement across 13 UK locations. The company needed a unified platform for... leadership development and compliance training. ELEVATE, their rebranded LXP, centralized all training and made it easy to access. Since June 2023, learner engagement increased by 100%. The platform supported upskilling and legal compliance for their 160 employees.

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Education Case Studies and Customer Success Stories with Learning Record Store

 

University of San Diego - Education - Medium

San Diego, USA
Online course content curation Student engagement analytics Learning management systems Student engagement

Learning Pool Platform helped the University of San Diego solve the challenge of delivering courses without textbooks. Faculty curated diverse... learning materials for students using the platform. Social and gamified features increased student engagement and participation. Learning analytics enabled personalized feedback and support. In a MOOC, the platform achieved a 50% completion rate, much higher than typical online courses.

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Fielding Graduate University - Education - Small

Santa Barbara, USA
Online graduate program delivery Student engagement analytics Online learning platforms Student engagement

Learning Pool Platform helped Fielding Graduate University launch a new MA in Organization Development & Leadership. The university needed a... modern, flexible online learning experience for working professionals. Learning Pool provided a digital platform with social, gamified features and deep reporting. The Social Intelligence Dashboard gave faculty insight into student engagement. Learners responded positively to the new program. The partnership enabled Fielding to deliver engaging, measurable online education.

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University of San Diego - Education - Large

San Diego, USA
Online course content curation Student engagement analytics Learning management Student engagement

Learning Pool Platform helped the University of San Diego solve the challenge of delivering a course with no available textbooks. Faculty curated diverse... learning materials and enabled students to engage, comment, and share content. The platform's social and gamified features increased student motivation and participation. Learning analytics allowed professors to give personalized feedback. A MOOC run on the platform achieved a 50% completion rate, much higher than typical online courses.

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Fielding Graduate University - Education - Small

Santa Barbara, USA
Digital learning environment for adult learners Cohort-based online course delivery Learning management systems Student engagement

Learning Pool Platform helped Fielding Graduate University build a digital learning environment for adult learners. The university used Learning Pool... Authoring and Learning Record Store to support its MA in Organization Development & Leadership. The platform enabled cohort-based learning, social engagement, and easy assignment submission. Faculty gained insights into student engagement with the Social Intelligence Dashboard. Students and staff reported a user-friendly, modern, and engaging experience.

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Telecommunications Case Studies and Customer Success Stories with Learning Record Store

 

JT Global - Telecommunications - Medium

Manager coaching and development Employee engagement Manager development

Learning Pool's AI coaching conversations helped JT Global boost manager confidence and consistency. 100% of managers recommended the AI coaching... tool. Employee engagement indicators stayed in the top 5% globally. Managers found the conversations realistic and useful. JT Global plans to expand AI coaching to more teams.

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Sky - Telecommunications - Very Large

Learning Pool helped Sky create a new health and safety training course. The old course was outdated. The new module... used Agile methods and was built in under three weeks. It featured high-quality animations and was delivered on time and on budget. The course rolled out to 25,000 employees in the UK and Ireland as mandatory learning. Sky praised the seamless Agile process and strong design team.

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Sky - Telecommunications - Very Large

London, UK
Health and safety training development Employee training Compliance management

Learning Pool helped Sky update its health and safety training. The old course was outdated and not engaging. Sky used... an agile approach with Learning Pool to create a new 20-minute module. The project finished in under three weeks and on budget. The course rolled out to 25,000 employees in the UK and Ireland. Sky praised the process and the final result.

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Information Technology and Services Case Studies and Customer Success Stories with Learning Record Store

 

A global technology enterprise (Nasdaq 100 and S&P 500 constituent) - Information Technology And Services - Very Large

Compliance training management Risk analytics and reporting Compliance management Risk management

Learning Pool’s Adaptive Compliance helped a global tech leader manage compliance for 20,000 employees across 30 businesses. The compliance team... replaced manual processes with automated group management and HRIS integration. Training was tailored to both enterprise and local needs, boosting engagement. Real-time analytics dashboards gave leaders actionable risk insights. Business leaders took ownership of compliance, improving transparency and efficiency.

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Global 50 enterprise IT solutions provider - Information Technology And Services - Very Large

Compliance training modernization Compliance management Employee training

Learning Pool helped a Global 50 enterprise IT provider modernize compliance training. Adaptive Authoring cut course update times from weeks... to less than a day. Employees praised the interactive, relevant courses. The company tailored training for global needs without extra costs. Thirteen compliance courses now run on a two-year cycle, keeping content current and engaging.

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Sports Case Studies and Customer Success Stories with Learning Record Store

 

The FA - Sports - Large

London, UK
Volunteer training for grassroots sports Diversity and inclusion enablement Workforce management Training and certification

The FA used Learning Pool to launch EE Playmaker, a free digital learning platform for grassroots football volunteers. The new course... replaced the costly, time-consuming FA Level 1, making training more accessible and inclusive. Enrolments jumped from 25,000 to 175,000, with 115,000 completions. Diversity improved, with female volunteers rising from 16% to 18% and non-white volunteers from 16% to 25%. Learner satisfaction averaged 4.7/5, and 94% felt prepared for their role.

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The Football Association (FA) - Sports - Large

London, UK
Coach training content development Promotional video production for learning initiatives Content development for training Audience engagement

Learning Pool helped The Football Association (FA) launch The Boot Room, a learning hub for football coaches. They created two... videos: a promotional explainer and a 'Get Into Coaching' guide. The promotional video reached over 20,000 views and was shown at Wembley Stadium and on social media. The Boot Room now attracts nearly 100,000 visitors each month. The explainer video was shared by 50 county FAs and received over 7,000 views.

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Banking Case Studies and Customer Success Stories with Learning Record Store

 

Royal Bank of Scotland (RBS) - Banking - Very Large

Edinburgh, UK
Employee induction training digitalization Employee onboarding Learning management

Learning Pool built a custom e-learning module for Royal Bank of Scotland. RBS wanted to reduce classroom time for new... hires and create a consistent induction experience worldwide. The solution used gamified activities and interactive screens to teach company values, structure, and history. Learners explored a virtual version of the RBS headquarters and collected puzzle pieces as rewards. The course was built in Articulate Storyline 2 so RBS could update it in-house. A PDF version ensured accessibility for all users.

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Royal Bank of Scotland - Banking - Very Large

Edinburgh, UK
Employee onboarding digitalization Employee onboarding

Learning Pool built a custom e-learning module for Royal Bank of Scotland. RBS wanted to reduce classroom time for new... hires and create a blended induction program. The solution included interactive screens, gamified activities, and virtual tours of the RBS headquarters. The module used a bespoke design and featured videos to engage learners. RBS can update the course in-house using Articulate Storyline 2.

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Insurance Case Studies and Customer Success Stories with Learning Record Store

 

Swiss Re - Insurance - Very Large

Zurich, Switzerland
Digital governance training for employees Compliance management Workforce management

Learning Pool created an interactive e-learning course for Swiss Re to explain their Digital Governance Framework. The course uses animation,... motion graphics, and interactive scenarios to engage over 12,000 employees. Around 500 staff have already completed the non-mandatory training. Feedback has been positive, with users finding it fun and comprehensive. Swiss Re plans to make the course mandatory for its IT division.

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Domestic & General - Insurance - Large

London, UK
Digital learning platform for client training Compliance training management Learning management systems Compliance management

Learning Pool helped Domestic & General move from face-to-face to digital learning. The Knowledge Hub platform enabled 16,000 course enrolments... in 18 months and supported 2,700 new learners. Compliance rates reached 100% for mandatory modules, with a 98% average pass rate. The platform improved onboarding, data tracking, and leadership engagement. Domestic & General now delivers blended learning to client organizations worldwide.

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Internet Case Studies and Customer Success Stories with Learning Record Store

 

Indeed - Internet - Very Large

Austin, USA
Employee training platform migration Role-based learning content delivery Learning management systems Employee training

Learning Pool helped Indeed replace its old LMS with a flexible, open-source learning platform. The new system supports over 400... courses and lets employees book training directly into their calendars. Indeed can now target training to specific groups and track course completion easily. The platform supports 25 languages and 10,000 content modules. Indeed values the strong search feature and customizations that fit their company culture.

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Indeed - Internet - Very Large

Austin, USA
Employee learning management Upskilling workforce Learning management Employee development

Indeed needed a scalable learning platform to support rapid growth. Their old LMS could not meet their needs, so they... partnered with Learning Pool. Learning Pool built a flexible, open-source platform with strong search and audience targeting. Employees can book training directly into their calendars. Over 10,000 content modules were created in 25 languages. Indeed now enjoys a customized, user-focused learning experience.

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Food & Beverages Case Studies and Customer Success Stories with Learning Record Store

Yeo Valley - Food & Beverages - Large

Learning Pool Platform helped Yeo Valley boost internal promotions by 50%. The company saw an 8% drop in complaints in... just 8 months. Yeo Valley used the platform to improve career development, job satisfaction, and employee safety. Employee engagement scores rose, with a 12-point increase in personal development discussions. The solution also reduced incidents like slips and falls to zero since February 2023. Yeo Valley saved time and money by reducing hires and freeing up managers for coaching.

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Medical Devices Case Studies and Customer Success Stories with Learning Record Store

 

A leading medical technology company - Medical Devices - Very Large

Compliance training program optimization Compliance management Employee training

Learning Pool's Adaptive Compliance suite helped a leading medical technology company deliver targeted compliance training to 113,964 employees. The company reduced... seat time by 16,469 hours and saved over $500,000. Training was customized for different job roles and delivered in 19 languages. Analytics and employee feedback drove improvements, cutting new hire curriculum by 73%. The program won Brandon Hall awards for compliance training and learning strategy.

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Hospital & Health Care Case Studies and Customer Success Stories with Learning Record Store

 

A leading healthcare provider - Hospital & Health Care - Very Large

USA
Compliance training personalization Compliance management Employee engagement

Learning Pool’s adaptive compliance courses helped a leading U. S. healthcare provider achieve a 98% completion rate for compliance training...with over 90,000 learners. The average training time dropped from 60 to 31 minutes. Employee engagement surveys showed an 87% positive response rate. The organization also saw a 6.6% reduction in employee turnover. Adaptive technology and gamification made compliance training more engaging and effective.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Learning Record Store

 

National Express - Transportation/Trucking/Railroad - Large

Birmingham, UK
Remote workforce training delivery Blended learning management Workforce management Learning and development

National Express used Learning Pool Platform to train remote coach drivers across the UK. The company needed a digital solution... to replace complex, face-to-face training and scattered resources. With a custom-branded platform, staff accessed training and resources anytime, on any device. The new system saved time, improved access, and made learning more flexible. Feedback was positive, and National Express plans to expand digital learning to all drivers.

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Consumer Goods Case Studies and Customer Success Stories with Learning Record Store

 

HelloFresh - Consumer Goods - Very Large

Berlin, Germany
GDPR compliance training for staff Leadership and personal skills development Compliance management Workforce management

Learning Pool helped HelloFresh UK quickly train staff on GDPR using pre-built e-learning modules. The GDPR lesson was ready-made, mobile-friendly,... and covered key compliance topics. HelloFresh avoided the cost and time of creating content from scratch. After rollout, HelloFresh expanded to leadership and personal skills training with Learning Pool. The partnership supported rapid growth and compliance in the meal kit industry.

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Construction Case Studies and Customer Success Stories with Learning Record Store

 

ECITB - Construction - Medium

London, UK
Blended learning for workforce training Workforce upskilling and certification Workforce management Compliance management

Learning Pool Platform helped ECITB boost learner engagement and save £750k in training costs. The COVID-19 pandemic forced ECITB to... shift from in-person to digital learning. ECITB used Learning Pool to launch a blended learning approach, including a new Digital Passport for workforce certification. Over 10,000 learning experiences were completed in the first year. User numbers are set to grow by 50% in 2024, supporting 190,000 jobs across the sector.

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Consumer Services Case Studies and Customer Success Stories with Learning Record Store

 

NES Fircroft - Staffing & Recruitment - Large

Manchester, UK
Personal development framework for skills enhancement Onboarding process automation Employee training and development Onboarding

Learning Pool Platform helped NES Fircroft boost course completions by 350%. The company moved from a basic training repository to... a skills-focused learning system. 100% of learners said they could apply what they learned. Logins increased by 250%. The platform enabled tailored, multilingual content and streamlined onboarding. NES Fircroft now delivers targeted training for global staff.

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Human Resources Case Studies and Customer Success Stories with Learning Record Store

 

NES Fircroft - Staffing & Recruitment - Very Large

Manchester, UK
Employee learning and development Compliance training management Learning management Employee engagement

Learning Pool Platform helped NES Fircroft transform its learning system. The company moved from a basic repository to a skills-focused... platform. Over 150 courses, including regional and sector-specific content, are now available in three languages. Logins increased by 250% and course completions rose by 350%. 99% of employees said compliance courses met or exceeded expectations.

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Real Estate Case Studies and Customer Success Stories with Learning Record Store

 

Places for People - Real Estate - Very Large

London, UK
Compliance training centralization Compliance management Learning and development

Learning Pool helped Places for People save £1 million by centralizing digital learning for 11,000 employees. The new platform reduced... compliance training time from 645 to 270 minutes per learner. This led to a 23% increase in compliance completions, raising the rate from 67.01% to 90.85%. The solution included 15-minute compliance modules, one-click course launches, and centralized dashboards. Leadership support and better data access drove cultural change and improved compliance engagement.

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Apparel & Fashion Case Studies and Customer Success Stories with Learning Record Store

 

New Look - Apparel & Fashion - Large

London, UK
Employee onboarding and induction training Retail staff compliance and skills development Learning management systems Employee training

Learning Pool Platform replaced New Look’s unstable LMS, supporting 15,000 staff across 590 UK stores and 66 global locations. The new system... integrated with HR, offered multi-language support, and enabled Day One Induction, soft skills, and compliance training. A refreshed template improved navigation and branding, making courses easier to find. Dozens of new leadership courses expanded development options. The platform’s flexibility and support helped New Look foster a stronger learning culture.

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Other Industry Case Studies and Success Stories with Learning Record Store

 

A Fortune 100 Logistics & Tech Company - Logistics - Very Large

Compliance training analytics Compliance management

Learning Pool’s Learning Record Store (LRS) helped a Fortune 100 logistics and tech company cut new hire injuries by 16%. The company saved... $252,000 and reduced learner seat time by 20% for 50,000 employees. Using xAPI data, they improved compliance training and course design. Insights from Learning Pool’s LRS led to better safety, cost savings, and a smoother training experience.

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