Infor CRM vs. Teamwork CRM: Comparing Best CRM Solutions 2026

Overview: Infor CRM and Teamwork CRM as CRM Category solutions.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Teamwork CRM: Teamwork-crm is an all-in-one platform for client work operations, offering best-in-class project management and performance reporting. Resources are managed, time tracked, workflows streamlined, and profitability maximized.

This comparison of Infor CRM vs. Teamwork CRM draws on 770 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Infor CRM supports ERP modernization for manufacturing, Cloud ERP migration for manufacturing, Manufacturing process automation, ERP system modernization, etc.

Teamwork CRM supports Project management for client work, Customer support ticket management, Project management for client delivery, Project management for marketing teams, etc.

Evidence shows that both products are used for Workforce management, Customer engagement, Workflow automation, Customer support, etc.

Infor CRM also covers Manufacturing operations, Supply chain optimization, ERP implementation, ERP modernization, etc.

Teamwork CRM also covers Project management, Client collaboration, Collaboration, Resource management, etc.

Top use cases: Infor CRM vs Teamwork CRM

Use cases tied to Infor CRM and Teamwork CRM from verified data sources. Click any use case for supporting evidences.

Infor CRM Teamwork CRM

Top Capabilities: Infor CRM vs Teamwork CRM

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Infor CRM
Shared
Teamwork CRM
Shared by both · Topics
Infor CRM only
Teamwork CRM only

Deployed Industries: Infor CRM vs Teamwork CRM

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Infor CRM
Shared
Teamwork CRM
Shared by both · Industries
Infor CRM only
Teamwork CRM only

Deployed Market Segments: Infor CRM vs Teamwork CRM

Share of peer evidence by company size for Infor CRM and Teamwork CRM. Each product segments add up to 100%. Click any segment for supporting evidence.

Infor CRM 100%
Teamwork CRM 100%

Infor CRM and Teamwork CRM: Best activities based on customer satisfaction

Infor CRM in Action: Unique Activities

How does Infor CRM facilitate Contact List Management?
Infor CRM facilitates contact list management by allowing users to access, store, and manage contacts, accounts, and sales history. It also provides tools for tracking opportunities and interactions with contacts. However, Infor CRM lacks seamless integration with external contact management systems.
"...The easy access to the d veloppement environment and the ease to manage contacts...." Peer review by Jonathan D.
What solutions does Infor CRM provide for Campaign Management?
Infor CRM Campaign Management facilitates the creation and execution of targeted marketing campaigns. It tracks campaign performance, integrates with email platforms, and allows for comprehensive lead and opportunity management. Limitations include inefficient print fulfillment capabilities.
"...The marketing campaign - The ability to integrate to email..." Peer review by User in Telecommunications, Telecommunications
What solutions does Infor CRM provide for Engagement Management?
Infor CRM offers a comprehensive platform for managing customer interactions, providing insights and suggestions for optimizing customer engagement. This system integrates various functionalities such as note-taking, document organization, email management, and scheduling. However, the system's support for complex follow-up questions may be limited.
"...Infor manages all your customer interactions from one place and provides intelligence on the value of interactions, providing suggestions on cross-selling, up-selling and issue resolution...." Peer review
What Are the key features of Infor CRM for Helpdesk Management?
Infor offers helpdesk management capabilities, including support automation and call center automation. The system provides reporting and dashboard features to facilitate data analysis. However, customer feedback suggests that Infor's customer service is not as responsive as other vendors.
"...SalesLogix support was always helpful during our upgrades to the system...." Peer review by Verified User, Professional in Sales, Professional Training & Coaching

Teamwork CRM in Action: Unique Activities

How does Teamwork CRM address your Pipeline Management Challenges?
Teamwork CRM assists in managing sales pipelines. The tool allows users to organize and prioritize deals to expedite closing. Teamwork CRM provides features for reporting on crucial metrics to enhance overall sales performance.
"...Teamwork CRM: sales CRM software that helps you develop your sales process and manage your pipeline. ..." Improve your Sales Processes & Company Growth with Teamwork CRM

News

Latest Infor CRM news

Infor Expands Industry AI With Shared Business Context and Built-In Agent Governance

Infor has expanded its Industry AI architecture and Velocity Suite, introducing more industry-specific AI agents, adaptive role-based views, and governance controls across enterprises. The update enhances integration with non-Infor applications and third-party tools, supporting over 350 prebuilt use cases. This development aims to address industry-specific needs and governance challenges, offering a flat annual fee for its comprehensive AI capabilities.

13/10/2026 - source

Latest Teamwork CRM news

Teamwork.com AI Credits: How They Work, Plans and Pricing

Teamwork.com introduces AI credits included in all paid plans starting 10 November 2026. AI credits cover larger tasks like report generation, while everyday AI features remain free. Credits are prepaid, shared across accounts, and reset monthly. This integration enhances project management and resource optimization, providing real-time visibility into performance and profitability.

08/10/2026 - source