Infor CRM Overview
Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.
Use Cases
Customers recommend Contact List Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Infor CRM.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Infor CRM.
Infor CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Infor CRM works with different mediums / channels such as Games. E-Mail. and Phone Calls.
Infor CRM's features include Ticketing, Recording, Personalization, etc. and Infor CRM support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Infor CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I have been researching Salesforce.com in the event that we decide as a company to switch, and the help & support materials with Salesforce is dramatically better then Infor...." Peer review by John Scales, Director of Telesales/Customer Service, West Chester Protective Gear
Infor CRM, Less Annoying CRM, Teamgate CRM, monday sales CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Infor CRM
Top Industries
- Manufacturing
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Infor CRM is popular in Manufacturing, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Infor CRM Use Cases
What Are the key features of Infor CRM for Contact List Management?
How does Infor CRM facilitate Engagement Management?
Why is Infor CRM the best choice for Campaign Management?
What Are the key features of Infor CRM for Helpdesk Management?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Infor CRM solved their CRM needs. Cuspera uses 705 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY Bozeman Health
CASE STUDY Safran Aerosystems
CASE STUDY Nutreco
Video
BBC News Asia Segment with CMO Kirsten Allegri Williams
Frequently Asked Questions(FAQ)
for Infor CRM
What is Infor CRM?
Infor CRM software provides a view of every customer touchpoint across an organization’s sales, marketing, customer service, and support teams.
Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. It manages the full customer lifecycle in one environment, capitalizes on future sales opportunities, and delivers exceptional customer experience.
Infor CRM’s rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. it helps to drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.
What is Infor CRM used for?
What are the top features of Infor CRM?
Who uses Infor CRM?
What are Infor CRM alternatives?
Where is Infor CRM located?
Peers used Infor CRM for contact list management and engagement management
Infor CRM Competitors
Infor CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (95) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (95) |
Infor CRM Integrations
Infor CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infor CRM
Software Failure Risk Guidance
?for Infor CRM
Overall Risk Meter
Top Failure Risks for Infor CRM
Infor News
Infor AI Helps Global Bakery Business to Rise - Perishable News
Zeelandia Group, a global bakery ingredients company, has deployed Infor Coleman AI to optimize product selection and pricing strategies, driving revenue growth and improved customer experience. Zeelandia began its digital transformation with Infor in 2017, implementing Infor CloudSuite Food & Beverage ERP and leveraging Infor OS for advanced AI-driven business operations.
Infor bets on micro-verticalisation, sees uptick from SAP customers
Infor is expanding its focus on micro-vertical software solutions, tailoring its cloud-based ERP and industry applications for specific sub-segments within manufacturing, distribution, and services. This strategy aims to deliver faster time-to-value and deeper industry functionality for customers in areas like food & beverage, automotive, and equipment. Infors approach leverages industry-specific cloud suites and accelerators to address unique business needs and compliance requirements.
New Infor Velocity Suite Accelerates Process Innovation with Generative AI - Longview News-Journal
Infor has launched the Infor Velocity Suite, which aims to accelerate process innovation using generative AI technology.
New Infor Velocity Suite Accelerates Process Innovation with Generative AI - AiThority
Infor has launched the Infor Velocity Suite, which uses generative AI to speed up process innovation.
Infor Profile
HQ Location
641 Avenue of the Americas New York, NY 10011
Employees
10001+
Social
Financials
M&A
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