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Serviceform: Use Cases, Capabilities & Competitors

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Builds new marketing technology to help companies convert and build unique conversational experiences.

Serviceform Overview

Serviceform's all-in-one suite offers lead generation and conversion tools tailored for industries like real estate, automotive, e-commerce, and education. By leveraging chatbots, AI, and live chat, businesses can engage potential customers effectively. The suite includes tools for launching WhatsApp campaigns, managing applicant tracking systems (ATS), and executing email campaigns, enhancing customer interaction across digital platforms. With over 100 integrations, Serviceform ensures seamless connectivity with existing systems. Notably, real estate agents benefit from tools designed to attract more buyers and sellers, while automotive businesses can potentially double sales by reaching more car buyers. This comprehensive suite empowers businesses to convert website visitors into leads, driving tangible business outcomes.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Capturing Leads, as the business use cases that they have been most satisfied with while using Serviceform.

Other use cases:

Proposal & Quote Management
Conversion Management
Sending & Publishing Communications

See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using Serviceform.

Other priorities:

See all business priorities See less business priorities

Serviceform Use-Cases and Business Priorities: Customer Satisfaction Data

Serviceform works with different mediums / channels such as Omnichannel. Website. Offline etc.

Serviceform's features include Alerts: Popups & Notifications. and Serviceform support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Serviceform analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Lastly, Serviceform includes its own analytics tools for reviewing statistics in terms of form interactions, identifying key trends for raising lead conversion rates...." Peer review

Peer review evidence (same sources as the product rating summary)

"...We work with brands to create lead generation, customer support and multichannel chatbots...." Grow your business with modern marketing tools

"...Improve conversion by engaging with your users using different tools Now that you know your website conversion percentage, its time to start improving...." Grow your business with modern marketing tools

"...This promises to allow users of all levels and business applications the ability to build booking solutions, contact forms, donation fundraising campaigns, sell services or capture leads from within an existing website...." Peer review

Serviceform, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Serviceform is an online platform for creating forms. It simplifies data collection for businesses.

Serviceform Customer wins, Customer success stories, Case studies

How can Serviceform optimize your Generation Of New Leads Workflow?

ComprarCasa - Real Estate - Medium

Lisbon, Portugal

Serviceform’s chatbot helped ComprarCasa increase qualified leads by 55%. The real estate team struggled to convert website traffic into quality leads, especially outside business hours. Serviceform ...introduced a custom chatbot that engaged visitors, pre-qualified prospects, and routed inquiries to the right team. In six months, 45% of new contacts came via chatbot and lead-to-sale conversions rose by 40%. The tool now ensures no lead is missed after hours, supporting agents and boosting sales.

Masku - Retail - Medium

Masku, Finland

Serviceform helped Masku automate customer support on their ecommerce site. Masku saw an 80% drop in order-related inquiries after integrating Serviceform’s AI Agent. Customers now get order status a...nd product info directly on the website, reducing the need to contact support. Over 10,000 shoppers use the AI Agent each month. Masku’s team now spends less time on repetitive questions and more on complex issues.

RE/MAX Finland - Real Estate - Large

Helsinki, Finland

Serviceform helped RE/MAX Finland double their monthly lead generation, reaching 100-150 leads per month. The solution included a context-driven chatbot and automated lead routing by postcode. RE/MAX... reduced manual workload by 90% as the tool automatically sorted and forwarded leads to agents. The easy-to-use platform enabled quick adoption and campaign launches. RE/MAX praised Serviceform for its support, usability, and all-in-one tools.

Moberg Bil - Automotive - Small

Gothenburg, Sweden

Serviceform helped Moberg Bil, a Swedish car dealer, capture 200 qualified leads in just two months. Moberg Bil wanted to improve digital customer engagement and tried other chatbot providers before ...switching to Serviceform. The Serviceform chatbot made it easy for customers to connect, book appointments, and get information, even outside business hours. Moberg Bil praised the tool's ease of use, strong customer support, and the significant increase in leads compared to previous solutions.

Huoneistokeskus - Real Estate - Medium

Helsinki, Finland

Serviceform's AI chat helped Huoneistokeskus, a Finnish real estate firm, double their website leads. The company wanted to convert more visitors into leads without increasing ad spend. Serviceform i...ntegrated AI chat, exit pop-ups, and CRM automation into their site. The solution enabled faster sales response and reduced manual work. The AI chat now supports both sales and recruitment, guiding visitors and screening potential agents.

Saka Finland - Automotive - Medium

Finland

Saka Finland used Serviceform live chat and after-hours bots to replace slow website forms. Customers could now start conversations easily, even outside business hours. Lead volume from the website d...oubled quickly. The live chat is staffed six days a week, with automation covering the rest. Saka saw faster response times and improved customer experience.

Serviceform Features

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.42/5 ★ Read Reviews (9)
Analytics	4.35/5 ★ Read Reviews (9)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.42/5 ★ Read Reviews (9)
Analytics	4.35/5 ★ Read Reviews (9)

Serviceform Integrations

Serviceform integrates with a wide range of software applications through its robust data import and export capabilities.

Software Failure Risk Guidance

for Serviceform

Top Failure Risks for Serviceform

Serviceform Oy Profile

Company Name

Serviceform Oy

Company Website

https://serviceform.com/

HQ Location

Colombo, Sri Lanka, 4 Sir Baron Mawatha

Employees

1-10

Social

Financials

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