Mautic: Product updates, Customer stories, and Insights | 2026 Cuspera

Mautic helped Paellas Franco, a Peruvian catering service, recover from post-pandemic sales decline. The company used Mautic to automate personalized WhatsApp campaigns, reconnecting with 1,500 forme...r clients. Monthly revenue jumped from $4,000 to over $9,000 by May 2024. Sales grew 2.5 times, and 30 former clients re-engaged after five years. The campaign generated up to 5,000 WhatsApp responses and new customer referrals.
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uTest used Acquia Campaign Studio, based on Mautic, to support its rapid international growth and manage communications with over 400,000 testers worldwide. The challenge was to keep communications r...elevant and personalized for thousands of users across multiple projects. With Campaign Studio, uTest deployed personalized campaigns to over 44,000 active users in different regions. They reduced user churn in the first 30 days from 62 to 26, and in the first 2 weeks from 20 to 4. The solution helped uTest improve recruitment, retention, and engagement during global expansion.
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Mautic helped Cash in Time, a financial service of Crédit Agricole Leasing & Factoring, improve customer relationships during the Covid-19 crisis. They used Webmecanik Automation to launch cross-chan...nel marketing campaigns. The solution enabled finer customer segmentation and automated communications. 50% of calls led to a survey, and email open rates reached 56%. In July and August, 30% of marketing automation revenue came from this campaign.
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Acquia Campaign Studio helped Vericel automate and personalize communication for both healthcare professionals and patients. Vericel wanted to improve education and engagement across these audiences.... With Acquia Campaign Studio, Vericel launched its first automated campaigns in just six weeks. Email read rates and clickthrough rates were higher than industry averages. The company also saw a measurable increase in physician-driven activations.
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Webmecanik Automation helped 410 Gone, a digital agency, move away from self-hosted Mautic. The team faced technical issues and lacked time for platform management. With Webmecanik Automation, they g...ained reliable support, stable hosting, and advanced features. The agency now enjoys more marketing autonomy and smoother campaign launches. Lead generation improved with automated AI campaigns and better segmentation. The team focuses on strategy instead of technical problems.
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Mautic helped a group of business leaders automate marketing for their ecommerce SaaS venture. They needed a system to handle large email volumes and streamline onboarding. Axelerant set up a multi-t...enant Mautic solution with single sign-on and custom roles. The MVP launched quickly, integrating with their ecommerce platform. The result was a scalable, cost-effective email marketing tool that reduced maintenance and improved onboarding.
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