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Compare Clicktools vs SurveyMethods

Comparison Summary

For Clicktools vs SurveyMethods comparison, Our AI algorithm looked at 1881 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Clicktools and SurveyMethods to solve their respective business needs.

Pros and cons of Clicktools and SurveyMethods

Clicktools is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with Website where as SurveyMethods is focused towards Customer Feedback Management with Newsletter and Helpdesk Management with Phone Calls .

logo Clicktools

Focus area

Software Failure Risk

  • low

logo SurveyMethods

Focus area

SurveyMethods is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

SurveyMethods | Online Survey Software | Data Analysis ...

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

33

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management




products & pricelist management


helpdesk management



customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting