Startquestion survey Overview

Startquestion survey is a survey software for professionals and companies researching clients, employees, and the community to create online questionnaires. It helps to enhance customer relationships, acquire customers and increase sales and revenue.

It’s a convenient survey creation wizard with online survey patterns and the possibility to conduct a survey distribution to the database of e-mail addresses or telephone numbers. It simply collects data by sending invitations to the email or by pasting the survey onto the website also providing Comprehensive solutions that are tailored to the needs of the most demanding customers.

Its features include an intuitive interface, advanced logic of survey questions, sending invitations to surveys from the company e-mail address, conducting employee assessments and knowledge tests, accounts for multiple users, sharing surveys and reports between users and much more.

Cuspera Reviews

9 buyers and buying teams have used Cuspera to assess how well Startquestion survey solved their Customer Feedback Management needs. Cuspera uses 584 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Startquestion survey.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Contract Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Startquestion survey.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback with Promotions

4.95/5

Read Reviews (75)

"...We recommend Startquestion (Webankieta) for all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and enabling tool, to adapt to individual needs...." create online surveys and forms
Measuring CSAT

4.90/5

Read Reviews (31)

"...The decision to cooperate was caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company...."
measuring net promoter score

4.81/5

Read Reviews (16)

"...Exit survey, Employer branding, eNPS, NPS...."
Contract Management

4.38/5

Read Reviews (14)

"...Startquestion gives you unlimited possibilities, dedicated contract, integrations, account care, reports and presentations...." Customer churn how to retain them
Helpdesk Management

4.67/5

Read Reviews (7)

"...Customer Support is very helpful. ...."
PEER EXPERIENCES
Collecting Feedback with Promotions

4.95/5

Read Reviews (75)

"...We recommend Startquestion (Webankieta) for all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and enabling tool, to adapt to individual needs...." create online surveys and forms
Measuring CSAT

4.95/5

Read Reviews (31)

measuring net promoter score

4.95/5

Read Reviews (16)

Contract Management

4.38/5

Read Reviews (14)

"...Startquestion gives you unlimited possibilities, dedicated contract, integrations, account care, reports and presentations...." Customer churn how to retain them
Helpdesk Management

4.67/5

Read Reviews (7)

"...Customer Support is very helpful. ...." Peer review by George A., Product Owner, Design

12+ more Business Use Cases

Our AI advisor, Wyz, harnessed 584 insights from peers and experts to help you assess how these Startquestion survey use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Piotr Gajnodzinow

Director of the Voice of Customer Department

Eurobank

We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity to view the results on an ongoing basis, audit the... test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys.

Testimonial By Piotr Gajnodzinow

Beata D?browska

Market Research and Analysis Specialist

Medicover

We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs from the beginning of our cooperation. Due to the nat...ure of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research.

Testimonial By Beata D?browska

Magdalena Gajewska

Senior Marketing Specialist

Coders Lab

Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to offer the ability to create knowledge tests in th...e form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs

Testimonial By Magdalena Gajewska
CUSTOMERS TESTIMONIALS

Piotr Gajnodzinow

Director of the Voice of Customer Department

Eurobank

We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity to view the results on an ongoing basis, audit the... test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys.

Testimonial By Piotr Gajnodzinow

Beata D?browska

Market Research and Analysis Specialist

Medicover

We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs from the beginning of our cooperation. Due to the nat...ure of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research.

Testimonial By Beata D?browska

Magdalena Gajewska

Senior Marketing Specialist

Coders Lab

Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to offer the ability to create knowledge tests in th...e form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs

Testimonial By Magdalena Gajewska

Popular Business Setting

for Startquestion survey

Top Industries

  • Information Technology and Services
  • Design
  • Automotive

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Peers used Startquestion survey to Improve customer satisfaction and Acquire customers

Peer and Expert Opinion on Features

for Startquestion survey

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.84/5

Read Reviews (159)
Alerts: popups & Notifications

4.40/5

Read Reviews (9)
Survey themes library

3.94/5

Read Reviews (7)
Personalization

3.55/5

Read Reviews (5)
Dashboard

4.09/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.84/5

Read Reviews (159)
Alerts: popups & Notifications

4.40/5

Read Reviews (9)
Survey themes library

3.94/5

Read Reviews (7)
Personalization

3.55/5

Read Reviews (5)
Dashboard

4.09/5

Read Reviews (5)

IT and Other Capabilities

for Startquestion survey

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5

Read Reviews (58)
Data Export

4.22/5

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5

Read Reviews (58)
Data Export

4.22/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (67)
Email Support

4.46/5

Read Reviews (6)
Phone Support

4.46/5

Read Reviews (6)
Chat Support

4.36/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (67)
Email Support

4.46/5

Read Reviews (6)
Phone Support

4.46/5

Read Reviews (6)
Chat Support

4.36/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.79/5

Read Reviews (82)
Analytics

4.77/5

Read Reviews (25)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.79/5

Read Reviews (82)
Analytics

4.77/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Startquestion survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Startquestion survey

Vendor Profile Details

Company Name

Startquestion

HQ Location

Ry?owa street nr 49, loc. 109, 02-495 Warsaw

Employees

11-50

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