Startquestion survey Overview
This is a summary of the comprehensive capabilities and benefits of Startquestion survey based on over 584 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Startquestion survey, CustomerSure, Survio, GoSurvey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Startquestion survey is right for your needs? Our Cuspera AI engine can evaluate how Startquestion survey fits your specific business needs, industry, and context. Get your personalized assessment report today.
Startquestion survey supports business activities such as:
- Collecting Feedback
- Contract Management
- Helpdesk Management
- Market Research
- Social Media Analytics
Startquestion survey can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, and Increase Sales & Revenue. It can help manage these activities if you use Promotions for these needs. As a solution, Startquestion survey's capabilities include Embedded Survey Forms, Alerts: Popups & Notifications, Survey Themes Library, etc.
Startquestion survey Information Technology and Services Vertical is its biggest customer base.
Reviews
"On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankie...ta) team in July 2017. The decision to cooperate was caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. " - Aneta Dobrakowska
Cuspera Reviews
9 buyers and buying teams have used Cuspera to assess how well Startquestion survey solved their Customer Feedback Management needs. Cuspera uses 584 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Startquestion survey.
Use Cases
Peers recommend Collecting Feedback , Contract Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Startquestion survey.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback with Promotions |
4.95/5 ★ |
"...Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs from the beginning of our cooperation...." Testimonial by Beata DÄ…browska, Market Research and Analysis Specialist, Medicover |
| Measuring CSAT |
4.90/5 ★ |
"...We recommend Startquestion (Webankieta) for all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and enabling tool, to adapt to individual needs...." create online surveys and forms |
| measuring net promoter score |
4.81/5 ★ |
"...The Net Promoter Score (NPS) is a world-renowned methodology of researching client loyalty...." Net Promoter Score measure loyalty of your customers |
| Contract Management |
4.38/5 ★ |
"...Startquestion gives you unlimited possibilities, dedicated contract, integrations, account care, reports and presentations...." Customer satisfaction surveys |
| Helpdesk Management |
4.67/5 ★ |
"...Customer Support is very helpful. ...." Peer review by George A., Product Owner, Design |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback with Promotions |
4.95/5 ★ |
"...Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs from the beginning of our cooperation...." Testimonial by Beata DÄ…browska, Market Research and Analysis Specialist, Medicover |
|
| Measuring CSAT |
4.95/5 ★ |
| measuring net promoter score |
4.95/5 ★ |
| Contract Management |
4.38/5 ★ |
"...Startquestion gives you unlimited possibilities, dedicated contract, integrations, account care, reports and presentations...." Customer satisfaction surveys |
|
| Helpdesk Management |
4.67/5 ★ |
"...Customer Support is very helpful. ...." Peer review by George A., Product Owner, Design |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 584 insights from peers and experts to help you assess how these Startquestion survey use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankieta) team in July 2017. The decision to cooperate w...as caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. |
|
When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as management and customer service, we wanted to get ac...cess to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization. |
|
We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity to view the results on an ongoing basis, audit the... test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Aneta Dobrakowska Director of the Quality Management Department Deutsche Bank |
On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankieta) team in July 2017. The decision to cooperate w...as caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. |
|
Aneta Koz?owska Director of the Project Office Westhill Consulting |
When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as management and customer service, we wanted to get ac...cess to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization. |
|
Piotr Gajnodzinow Director of the Voice of Customer Department Eurobank |
We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity to view the results on an ongoing basis, audit the... test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys. |
Frequently Asked Questions(FAQ)
for Startquestion survey
What is Startquestion survey?
What is Startquestion survey used for?
What are the top features of Startquestion survey?
Who uses Startquestion survey?
What are Startquestion survey alternatives?
Where is Startquestion survey located?
Popular Business Setting
for Startquestion survey
Top Industries
- Information Technology and Services
- Design
- Automotive
Popular in
- Small Business
- Enterprise
- Large Enterprise
Peers used Startquestion survey to Improve customer satisfaction and Acquire customers
Startquestion survey Alternatives
Peer and Expert Opinion on Features
for Startquestion survey
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (159) |
| Alerts: popups & Notifications | Read Reviews (9) |
| Survey themes library | Read Reviews (7) |
| Personalization | Read Reviews (5) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (159) |
| Alerts: popups & Notifications | Read Reviews (9) |
| Survey themes library | Read Reviews (7) |
| Personalization | Read Reviews (5) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Startquestion survey
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (58) |
| Data Export | Read Reviews (10) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (58) |
| Data Export | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (67) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (67) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (25) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (25) |
Software Failure Risk Guidance
?for Startquestion survey
Overall Risk Meter
Top Failure Risks for Startquestion survey
Vendor Profile Details
Company Name
Startquestion
Company Website
https://www.startquestion.com/HQ Location
Ry?owa street nr 49, loc. 109, 02-495 Warsaw
Employees
11-50
Social
Financials
NA
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