Startquestion survey Overview

Startquestion survey is a survey software for professionals and companies researching clients, employees, and the community to create online questionnaires. It helps to enhance customer relationships, acquire customers and increase sales and revenue.

It’s a convenient survey creation wizard with online survey patterns and the possibility to conduct a survey distribution to the database of e-mail addresses or telephone numbers. It simply collects data by sending invitations to the email or by pasting the survey onto the website also providing Comprehensive solutions that are tailored to the needs of the most demanding customers.

Its features include an intuitive interface, advanced logic of survey questions, sending invitations to surveys from the company e-mail address, conducting employee assessments and knowledge tests, accounts for multiple users, sharing surveys and reports between users and much more.

Cuspera Reviews

9 buyers and buying teams have used Cuspera to assess how well Startquestion survey solved their Customer Feedback Management needs. Cuspera uses 584 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Startquestion survey.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Contract Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Startquestion survey.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback with Promotions

4.95/5

Read Reviews (75)

"...The Net Promoter Score method will give you valuable information on the level of customer loyalty. ..." Customer satisfaction surveys
Measuring CSAT

4.90/5

Read Reviews (31)

"...Regular customer satisfaction surveys will help you reduce your churn rate and verify what's causing your outflow. ..."
measuring net promoter score

4.81/5

Read Reviews (16)

"...The Net Promoter Score (NPS) is a world-renowned methodology of researching client loyalty...."
Contract Management

4.38/5

Read Reviews (14)

"...signing a dedicated contract...." A simple online survey software - system capabilities
Helpdesk Management

4.67/5

Read Reviews (7)

"...Customer Support is very helpful. ...."
PEER EXPERIENCES
Collecting Feedback with Promotions

4.95/5

Read Reviews (75)

"...The Net Promoter Score method will give you valuable information on the level of customer loyalty. ..." Customer satisfaction surveys
Measuring CSAT

4.95/5

Read Reviews (31)

measuring net promoter score

4.95/5

Read Reviews (16)

Contract Management

4.38/5

Read Reviews (14)

"...signing a dedicated contract...." A simple online survey software - system capabilities
Helpdesk Management

4.67/5

Read Reviews (7)

"...Customer Support is very helpful. ...." Peer review by George A., Product Owner, Design

12+ more Business Use Cases

Our AI advisor, Wyz, harnessed 584 insights from peers and experts to help you assess how these Startquestion survey use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Aneta Koz?owska

Director of the Project Office

Westhill Consulting

When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as management and customer service, we wanted to get ac...cess to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization.

Testimonial By Aneta Koz?owska

Beata D?browska

Market Research and Analysis Specialist

Medicover

We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs from the beginning of our cooperation. Due to the nat...ure of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research.

Testimonial By Beata D?browska

Piotr Gajnodzinow

Director of the Voice of Customer Department

Eurobank

We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity to view the results on an ongoing basis, audit the... test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys.

Testimonial By Piotr Gajnodzinow
CUSTOMERS TESTIMONIALS

Aneta Koz?owska

Director of the Project Office

Westhill Consulting

When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as management and customer service, we wanted to get ac...cess to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization.

Testimonial By Aneta Koz?owska

Beata D?browska

Market Research and Analysis Specialist

Medicover

We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs from the beginning of our cooperation. Due to the nat...ure of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research.

Testimonial By Beata D?browska

Piotr Gajnodzinow

Director of the Voice of Customer Department

Eurobank

We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity to view the results on an ongoing basis, audit the... test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys.

Testimonial By Piotr Gajnodzinow

Frequently Asked Questions(FAQ)

for Startquestion survey

What is Startquestion survey?

Startquestion survey is a survey software for professionals and companies researching clients, employees, and the community to create online questionnaires. It helps to enhance customer relationships, acquire customers and increase sales and revenue.

What is Startquestion survey used for?

Startquestion survey is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Contract Management and Helpdesk Management .

What are the top features of Startquestion survey?

Embedded survey forms, Alerts: popups & Notifications and Survey themes library are some of the top features of Startquestion survey.

Who uses Startquestion survey?

Startquestion survey is used by Information Technology And Services, Design and Automotive among other industries.

What are Startquestion survey alternatives?

CustomerSure, Survio, Promoter.Io and GoSurvey are popular alternatives for Startquestion survey.

Where is Startquestion survey located?

Startquestion survey is headquartered at Ry?owa street nr 49, loc. 109, 02-495 Warsaw.

Popular Business Setting

for Startquestion survey

Top Industries

  • Information Technology and Services
  • Design
  • Automotive

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Peers used Startquestion survey to Improve customer satisfaction and Acquire customers

Peer and Expert Opinion on Features

for Startquestion survey

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.84/5

Read Reviews (159)
Alerts: popups & Notifications

4.40/5

Read Reviews (9)
Survey themes library

3.94/5

Read Reviews (7)
Personalization

3.55/5

Read Reviews (5)
Dashboard

4.09/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.84/5

Read Reviews (159)
Alerts: popups & Notifications

4.40/5

Read Reviews (9)
Survey themes library

3.94/5

Read Reviews (7)
Personalization

3.55/5

Read Reviews (5)
Dashboard

4.09/5

Read Reviews (5)

IT and Other Capabilities

for Startquestion survey

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5

Read Reviews (58)
Data Export

4.22/5

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5

Read Reviews (58)
Data Export

4.22/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (67)
Email Support

4.46/5

Read Reviews (6)
Phone Support

4.46/5

Read Reviews (6)
Chat Support

4.36/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (67)
Email Support

4.46/5

Read Reviews (6)
Phone Support

4.46/5

Read Reviews (6)
Chat Support

4.36/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.79/5

Read Reviews (82)
Analytics

4.77/5

Read Reviews (25)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.79/5

Read Reviews (82)
Analytics

4.77/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Startquestion survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Startquestion survey

Vendor Profile Details

Company Name

Startquestion

HQ Location

Ry?owa street nr 49, loc. 109, 02-495 Warsaw

Employees

11-50

Social