Real-World Case Studies and Customer Success Stories with Atlassian US, Inc

ThoughtWorks used Trello Enterprise to manage projects and team collaboration. During the COVID-19 pandemic, they needed a tool to support... remote work and keep teams connected. Trello helped them organize tasks, track progress, and communicate across global offices. The platform enabled 100% remote work for over 7,000 employees. Teams used features like Power-Ups and integrations with Zoom and Google Workspace. Trello improved project visibility and made remote teamwork easier.
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Atlassian's Teamwork Collection helped ServiceRocket eliminate 12,000 meetings a year. The company saw a 12x boost in marketing campaign productivity.... Loom made sharing feedback and updates easy across time zones. Jira, Confluence, and Rovo unified work, knowledge, and communication. ServiceRocket saved thousands of hours and improved cross-team collaboration. Asynchronous communication became effortless for all 300 employees.
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ServiceRocket used Atlassian's Teamwork Collection, including Jira, Confluence, Loom, and Rovo, to improve collaboration across 300 employees in multiple time zones. By adopting these... tools, ServiceRocket eliminated 12,000 meetings and saved 6,000 hours of work each year. Marketing campaign productivity increased by 12 times. Loom enabled faster feedback and reduced follow-up questions after meetings. Rovo made it easy to find information and automate tasks, supporting both business and technical teams.
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Remote used Loom to save over 20,000 meeting hours in two years. Their 1,500+ employees across 75+ countries rely on... Loom for async communication. Loom supports announcements, collaboration, training, IT support, sales, and customer service. Employees watched 1.3 million minutes of Loom videos. The tool helped Remote build a strong remote work culture and improve global team efficiency.
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Atlassian Cloud helped Lumen boost its throughput by 200%. The company reduced cycle times and delivered features faster to customers.... Lumen adopted Agile methods and migrated to Atlassian Cloud to standardize work and support employees. Teams now use Jira, Confluence, and Jira Service Management for collaboration and transparency. Employee and customer satisfaction increased as a result of these changes.
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Dropbox used Confluence Cloud Enterprise to improve team collaboration and save time. The company wanted a professional collaboration tool to... complement its internal ecosystem. With help from Modus Create, Dropbox added Confluence Cloud as a connected workspace. Employees now have more options to choose the tools that fit their needs. Teams can collaborate more easily, keep documentation up to date, and automate tasks. Integrations with Jira and other productivity tools help users work faster without switching platforms.
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Atlassian's Strategy & Teamwork Collections helped Datasite save over $500,000 in productivity costs by eliminating 4,000+ meetings in five months. The company unified... its workflow, connecting strategy, planning, and execution on a single platform. Teams moved from static reporting to real-time dashboards, reducing OKR objectives from 216 to three. Leadership gained instant visibility into progress, while employees used Loom and Rovo to streamline communication. Datasite achieved a 10x ROI and transformed its product development process.
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Atlassian helped Cisco Networking cut annual tooling costs by 54%. The company unified 75+ tools and 15,000+ users on one... Atlassian cloud platform. This move reduced operational expenses by 40% in three years. Report automation became 40 times faster with Rovo. Teams now spend 30% less time on tooling issues and more time on innovation. Employee satisfaction scores rose after the migration.
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Capgemini used Jira and Confluence to improve teamwork across global product teams. The company wanted to boost collaboration and streamline... project management. By adopting these Atlassian tools, Capgemini increased transparency and efficiency. Teams could share information faster and work together more easily. This helped Capgemini deliver better results for its clients.
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Jira Product Discovery helped Booksy plan 10x faster and achieve 100% product visibility. Before, teams struggled with scattered information and... slow planning. Now, all teams use shared roadmaps to align on goals and priorities. Quarterly planning dropped from 50 hours to just 5-6 hours. Booksy also saved money by consolidating tools and improved cross-team collaboration.
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Jira Service Management helped Arvato Systems break down silos between teams. The company needed a better ITSM tool to improve... service for employees and clients. They chose Jira Service Management for its flexibility, integrations, and easy workflows. Teams now share knowledge, have more visibility, and manage workflows without developers. This led to faster results and better service across the business.
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Amadeus migrated over 20,000 users to Confluence Cloud Enterprise with Atlassian. The move freed up two full-time engineers from maintenance... tasks. Amadeus improved productivity, security, and user satisfaction by leveraging automation and integrations. Teams now use AI and cloud features to save time and collaborate faster. The migration supports Amadeus’s mission to deliver better travel technology.
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Atlassian helped adesso migrate and consolidate over 50 Atlassian instances to the cloud. adesso faced growing challenges with server maintenance... and a complex IT landscape. They chose a hybrid approach, keeping some instances on-premises for control. Using Atlassian Guard, adesso gained full oversight of all cloud tools. The project reduced administrative tasks and enabled scalable, controlled growth.
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Software AG moved to Atlassian Cloud Enterprise to support over 10,000 users. They needed to comply with EU regulations and... improve collaboration across global teams. Using Jira, Confluence, and Jira Service Management, they streamlined project management and IT service workflows. The migration enabled secure, scalable operations and simplified user management. Software AG now benefits from centralized administration and enhanced productivity.
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Dropbox used Confluence Cloud Enterprise to improve workspace collaboration. The team found it easier to share knowledge and manage projects.... Employees saved time by accessing information quickly. Confluence Cloud helped Dropbox work together better and finish tasks faster. The solution made teamwork smoother across the company.
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Atlassian cloud tools helped Canva save over 150 hours each month through automation. Jira Service Management processes 5,000 tickets per... year, centralizing requests and boosting team collaboration. Confluence supports onboarding and policy documentation, while Guard and Okta ensure secure access. Jira's visibility features improved productivity for both technical and non-technical teams. Canva now serves 42 million users with streamlined ITSM workflows and increased transparency.
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Jira Service Management helped Arvato Systems fix slow and complex service management. The team replaced old tools with Jira Service... Management Cloud Enterprise. This change made workflows simpler and faster. Employees now get better service and support. The IT team can solve problems more quickly. Arvato Systems improved efficiency for everyone.
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adesso used Atlassian Cloud Enterprise to manage over 50 cloud instances. They unified their IT operations and server maintenance with... Atlassian Guard. The company improved security and streamlined workflows for more than 10,000 employees. adesso leveraged Jira, Confluence, and Bitbucket to support collaboration. The solution enabled centralized management and enhanced scalability across teams.
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Atlassian's Teamwork Collection helped trivago cut meeting overload and improve collaboration. The company shifted 340 hours of meetings to Loom... videos and 20% of employees saved over an hour daily with AI. Legal saved 200+ hours each year using Rovo Agents. Teams now use Confluence whiteboards and Rovo for faster knowledge sharing and action. Atlassian unified trivago's tools, saving time and money while boosting productivity.
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Jira Service Management helped Thumbtack automate 15% of support tickets using an AI-powered virtual agent. The company saved 60% on... annual tool costs, totaling over $60,000 per year. Employees gained 180 hours each month by switching to Jira Service Management. The IT team improved SLA compliance to 90% and achieved a 4.9/5 satisfaction score. Integrations with Slack, Okta, and Workday streamlined workflows and reduced repetitive tasks.
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Sprout Social used Atlassian's Teamwork Collection, including Jira Service Management Premium, to streamline IT operations. By integrating these tools, Sprout... Social saved $180,000 and reduced IT workload by 80%. The solution helped automate workflows and improve team collaboration. Sprout Social now manages over 30,000 requests annually with greater efficiency. The company saw faster response times and better service quality.
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Atlassian Cloud helped Reddit save over $300,000 per year by centralizing tools like Jira and Confluence. Reddit faced rising costs,... security risks, and data silos from using many separate tools. By migrating more than 2,000 employees to Atlassian Cloud, teams improved efficiency, collaboration, and security. The switch made it easier to manage projects, share information, and connect teams. Employees now use integrated Atlassian apps for project management, documentation, and cross-team work.
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Atlassian Data Center helped Infobip cut incident response time from three days to three minutes. The company centralized product development,... incident management, and change management using Jira Software, Bitbucket, and Jira Service Management. This shift enabled faster deployments and improved compliance across 190+ countries. Infobip now supports over five billion users and maintains high availability as it scales globally. The platform's integration and automation features drive efficiency and stability for their teams.
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Glovo used Atlassian tools to improve internal processes and user experience. Jira Service Management and Confluence helped Glovo cut onboarding... time by 50%. The average response time dropped from 2 days to 2 hours. Ticket resolution time fell from 9 days to 24 hours. Automation saved 4,000 hours per year, equal to two full-time employees. Teams now focus on key priorities and deliver better service.
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Jira Product Discovery helped Doodle cut strategic planning time by 93%. Doodle used Jira Product Discovery to create a transparent... workflow and align all teams. 50% of resources were shifted to innovation, up from less than 10%. The company also reduced project delays by 25%. Employee satisfaction and collaboration improved across the business. Doodle now links every task to business goals using Atlassian tools.
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Canva used Atlassian Cloud Enterprise to improve IT service management. They unified collaboration and increased transparency for over 5,000 employees.... Jira Service Management helped automate workflows and streamline support. Integration with Slack and Okta made access and communication easier. The solution scaled with Canva’s rapid growth and supported both IT and DevOps teams.
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Jira Service Management helped Thumbtack save $60,000 and cut team time by 60%. The IT team used AI, automation, and... integrations to improve workflows. They replaced legacy tools and unified service management. Thumbtack achieved a 90% SLA compliance rate and a 4.9/5 satisfaction score. The solution streamlined IT support and boosted productivity.
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Reddit switched from other tools to Jira and Confluence. This move saves them over $300,000 each year. Atlassian Advisory Services... helped Reddit with migration and change management. The team now uses Atlassian solutions for better teamwork and workflows. Reddit benefits from tailored solution design and expert guidance.
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Reddit used Atlassian Cloud tools like Jira and Confluence to manage over 300,000 tasks each year. The company improved efficiency,... visibility, and security for its teams. Atlassian Cloud Enterprise helped Reddit scale to support 2,000 employees. The tools enabled smooth collaboration during major events like r/Place. Reddit's IT team streamlined workflows and enhanced project management with Atlassian solutions.
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Interpark moved to Atlassian Cloud Premium to improve team collaboration. The company migrated Jira and Confluence from Data Center to... Cloud. This change made workflows more organized and efficient. Interpark saw a 30% reduction in management workload. The migration was supported by Atlassian Platinum Partner Dmove. Security was enhanced with Atlassian Guard integration.
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Glovo used Atlassian tools like Jira Service Management and Confluence to improve IT service management and team collaboration. The company achieved... a 50% reduction in incident resolution time. User satisfaction increased to 77%. The IT team now resolves 95% of requests within the agreed time. Atlassian Cloud helped Glovo scale support for over 3,500 employees across 25 countries.
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Doodle used Jira and Jira Product Discovery to improve planning and transparency. The company saw a 50% reduction in time... spent on product planning. Satisfaction with Jira Product Discovery reached 93%. Doodle also increased the number of product releases by 25%. These tools helped Doodle boost innovation and team alignment.
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Belong, Australia's first certified carbon-neutral internet provider, needed better visibility and collaboration across teams. They adopted Atlassian's Jira Align and... Jira Service Management to unify workflows and improve reporting. With help from Accenture, Belong transitioned smoothly, gaining more autonomy and ownership for teams. The new platform made work more intuitive and improved the flow of work. Teams now ship more often and have clearer insight into business outcomes.
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Sun Life migrated to Atlassian Cloud, saving $250,000 in 10 months. The company improved efficiency by 80% using Confluence Cloud.... User satisfaction scores reached 97%. Sun Life centralized tools and adopted agile methods. The migration included Confluence and Jira Cloud, with strong support from Adaptavist and Atlassian. Teams now collaborate better and work faster.
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Riverty migrated from Zendesk and on-premise tools to Atlassian Cloud, unifying IT service management and collaboration. The company saw a... 69% increase in Atlassian tool users after the migration. Teams automated manual tasks, improved project execution, and enhanced user satisfaction. Jira Service Management, Confluence, Opsgenie, and Atlassian Analytics streamlined workflows and reporting. Riverty now delivers faster, higher-quality service and better cross-team visibility.
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Jira Product Discovery helped Mettle speed up product delivery and improve team collaboration. Over 300 employees now benefit from better... communication and streamlined workflows. 100% of product owners adopted the tool, exceeding expectations. Mettle uses Jira Product Discovery to capture and prioritize ideas, making project management easier. The platform increased productivity and helped Mettle make faster, better decisions.
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Lendi Group unified six tools into one Atlassian Cloud Premium platform. This helped them streamline quarterly planning and improve process... efficiency. Over 40 teams now collaborate using Atlassian Cloud. The company manages OKRs and project tracking in one place. Lendi Group saw faster, more effective business operations.
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Atlassian cloud helped AustralianSuper automate 100,000 tasks a year and save 1,200 hours per quarter. The company migrated from Jira... and Confluence Server to Atlassian Cloud to support agile work and a DevSecOps approach. Teams improved project delivery speed, collaboration, and risk management. Atlassian Analytics enabled better prioritization and demand management. Staff adapted quickly to new processes, boosting productivity and member service.
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Riverty moved from Zendesk and other on-premise tools to Atlassian Cloud. The company improved IT service management and collaboration. They... saw a 69% increase in satisfaction. Over 5,000 employees now use Atlassian Cloud. Jira Service Management and Confluence are key tools for their teams. Riverty streamlined workflows and boosted productivity.
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Edenred moved to Atlassian Cloud and unified its company on Jira Service Management Cloud Premium. Over 15,000 employees and 60... countries now use the platform for IT and enterprise service management. The migration enabled Edenred to centralize ITSM processes and improve global collaboration. Edenred integrated Jira Service Management with Solarwinds using REST API for better IT operations. The company streamlined workflows and enhanced service delivery across its global teams.
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Clearwater Analytics moved to Atlassian Cloud Premium to speed up work and make better decisions. The company used Jira, Confluence,... Jira Service Management, and Bitbucket. They saved $75,000 in AWS costs and improved security. Teams now work faster and share information more easily. The move helped them scale and support over 1,700 users.
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AustralianSuper moved to Jira and Confluence Cloud to boost productivity and security. The migration helped 1,200 employees work better together.... Teams improved their DevSecOps practices. The company now manages projects and information more easily. Staff experience and onboarding also improved. Atlassian tools support their growth and collaboration.
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US Space Force used Atlassian tools to modernize its mission-critical launch ticketing and verification systems. By deploying Jira, Jira Service... Management, and Confluence, the team saved 120 hours per week and increased launch cadence by 70%. The new solution replaced outdated custom platforms, cut development time, and improved operational readiness. Teams now automate ticket tracking, share real-time updates, and streamline mission assurance processes. The project went from concept to launch in just six months, enabling rapid iteration and secure collaboration.
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Atlassian Cloud Enterprise helped the State of Utah migrate from data centers to the cloud 2. 5 years ahead of...schedule. The migration reduced change review times from two weeks to 24 hours. Teams now collaborate more and deliver value faster with fewer resources. The cloud solution supports remote work, attracts new talent, and preserves institutional knowledge. Utah consolidated 14 project management systems and improved security and agility for all agencies.
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NASA uses Atlassian products like Jira, Confluence, and Bamboo to manage data from Mars and other missions. The Jet Propulsion... Laboratory team relies on these tools for software development and project collaboration. Atlassian solutions help NASA organize, track, and share mission-critical information. This supports smoother workflows and better teamwork for space exploration projects.
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Atlassian Cloud Enterprise helped DHCS save $2. 2 million on a single project. The agency delivered projects three times faster...after standardizing on Atlassian tools. DHCS improved collaboration, visibility, and service for over 4,000 users. Teams replaced outdated systems and reduced setup costs from $2.8 million to $600,000. Jira and Confluence Cloud became the central platform for project management and knowledge sharing.
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US Space Force used Atlassian's Jira, Confluence, and Jira Service Management to modernize software development. They accelerated digital service creation... and improved team collaboration. Over 120 teams adopted Jira, leading to a 70% increase in project delivery speed. The tools helped streamline workflows and support secure, scalable operations. US Space Force now delivers digital solutions faster and more efficiently.
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State of Utah moved to Atlassian Cloud Enterprise in less than two and a half years. The migration included Jira,... Confluence, Bitbucket, Trello, and Atlassian Guard. The IT team streamlined workflows and improved collaboration across departments. The transition supported over 2,600 users and enabled faster, more secure operations. Utah's government now benefits from centralized management and enhanced productivity.
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NASA's Jet Propulsion Laboratory uses Atlassian products like Jira, Confluence, and Bamboo to manage software for Mars rover missions. The Ensemble project... team needed tools for efficient collaboration across locations. Atlassian enabled agile planning, code management, and rapid deployment for the Curiosity rover. Data from Mars is processed daily, with software updates delivered quickly to support mission goals. The team credits Atlassian for seamless distributed teamwork and fast, reliable software delivery.
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DHCS used Atlassian Cloud Enterprise to modernize and standardize its IT operations. The organization migrated 220 projects and 4,000 users... to the cloud. This move improved speed, service, and cost efficiency. Teams now collaborate better using Jira, Confluence, and other Atlassian tools. DHCS reports faster project delivery and streamlined workflows.
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Atlassian Cloud helped Software AG improve security, scalability, and speed across the company. The company faced rising costs and compliance... challenges with on-premise tools. After a ransomware attack, Software AG moved to a cloud-first approach using Jira, Jira Service Management, and Confluence Cloud. The migration enabled over 5,000 employees to innovate while meeting strict EU regulations. Automated updates and centralized management saved time and boosted productivity.
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Sprout Social used Atlassian's Teamwork Collection and Jira Service Management Premium to cut $180,000 in yearly costs. They unified Jira,... Confluence, Loom, and Rovo to streamline workflows and reduce tool sprawl. Rovo Agents now answer 80% of new hire questions, saving over 360 hours annually. Automation and AI features help IT teams work faster and focus on higher-value tasks. The company improved onboarding, project management, and service desk efficiency.
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Atlassian cloud helped Sophos scale their workforce by 3x and boost service availability. Migrating from on-premise to cloud let IT... shift from support to process enablement. Automation in Jira improved productivity and reduced manual work. Sophos now focuses on innovation, not just fixing issues. The move simplified workflows and empowered teams to deliver better cybersecurity outcomes.
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HubSpot used Atlassian Confluence to support communication and collaboration for over 2,600 employees. As usage grew, they faced challenges with... content discoverability and system performance. By hiring a dedicated Wiki Product & Knowledge Manager and migrating from Confluence Server to Data Center, HubSpot improved reliability and reduced downtime. Integrating apps from the Atlassian Marketplace made information easier to find and enhanced transparency. These changes helped build a high-performing, transparent culture at HubSpot.
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Atlassian used its own AI-powered platform to connect 12,000+ employees worldwide. Teams saved 1-2 hours per week with Rovo and... resolved 22% of service requests using virtual agents. Nearly all employees create and share knowledge daily in Confluence. The System of Work helped align goals, plan projects, and manage service requests across departments. Atlassian improved productivity, reduced meetings, and sped up project delivery using its suite of tools.
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Atlassian used its own AI-powered platform to connect 12,000+ employees worldwide. Teams save 1-2 hours weekly with Rovo and resolve... 22% of service requests using virtual agents. Nearly all employees create and share knowledge daily in Confluence. The System of Work aligns business and technology teams, improving project tracking and reducing meetings. Procurement cycle times dropped 26% with Jira Service Management and automation tools.
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Nextiva used Atlassian Cloud to improve team collaboration and IT service management. The company migrated from Jira Server and Confluence... on AWS to Atlassian Cloud. This move helped Nextiva save between $50,000 and $100,000 per year. The team also increased efficiency and streamlined DevOps and ITSM processes. Nextiva now benefits from secure SAML/SSO integration with Okta and Atlassian Guard.
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Belong used Atlassian products to drive a digital transformation. The company needed better visibility and collaboration across teams. Atlassian tools... like Jira Align and Jira Service Management replaced disconnected workflows. Teams gained more autonomy, improved reporting, and faster delivery. The switch paid for itself in about a year, boosting productivity and employee satisfaction.
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Nextiva used Atlassian cloud to centralize tools and boost efficiency. They saved at least $50,000 to $100,000 per year in... software costs. The migration freed up 100 hours annually and doubled their infrastructure. Teams now collaborate better using Jira, Confluence, and Bitbucket. Security improved with Okta and Atlassian Guard integration. Nextiva can now focus on delivering value to customers instead of managing internal systems.
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Lumen used Atlassian Cloud to boost team focus and collaboration. The company increased its DevOps throughput by 200%. Lumen shortened... cycle times and improved both employee and customer satisfaction. They used Jira, Confluence, Jira Service Management, Jira Align, and Guard. The solution supported 7,000 users and helped streamline IT operations.
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Atlassian Cloud Enterprise helped Rivian save $2. 5 million per year by centralizing tools and adding governance. The company reduced...annual tool costs by 36% and saved over 750 hours per person each year using Atlassian Analytics and Automation. Rivian migrated about 10,000 users to Atlassian Cloud, improving user experience and balancing autonomy with governance. The new system streamlined internal purchase requests, managing 2,200 monthly requests and integrating Coupa for payments. Teams now collaborate better and make faster, more informed decisions.
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Atlassian Cloud helped Mercedes-Benz transform into a software-driven company. Over 50,000 employees now collaborate on a unified platform. Software delivery... is 10 times faster. Defect reporting quality improved by 90% with Rovo AI. Duplicate defect detection is 85% faster, saving time and reducing waste. Teams use Jira, Confluence, and Rovo AI to boost productivity and innovation.
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Rivian used Atlassian Cloud Enterprise to streamline its workflows. By leveraging Atlassian Analytics and Automation, Rivian cut annual tool costs... by 36%. The company saved over 750 hours per person each year. User experience improved across teams. Rivian integrated Jira, Confluence, and Jira Service Management for better collaboration.
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Mercedes-Benz moved 30,000 users to Atlassian Cloud. The company improved security and performance. They used Jira, Confluence, and Jira Service... Management. Migration tools helped move data from Data Center to Cloud. The IT team managed the transition in six months. Mercedes-Benz now has better service and easier management.
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Flo used Atlassian Cloud to speed up deployment by 900%. The company cut cycle time by 50%. The average time... to resolution dropped by 99%. Flo integrated Jira Service Management, Bitbucket, and Confluence. The team improved ITSM and DevOps workflows. These changes helped Flo deliver better service to over 6,500,000 users.
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Jira Service Management helped 24 Hour Fitness cut ITSM costs by 37%. The company switched from BMC Remedy to Atlassian... tools, including Jira and Confluence. This move improved IT service management and streamlined workflows. 24 Hour Fitness now manages IT requests faster and more efficiently. The team saw a 20% boost in productivity. The solution supports over 300 locations nationwide.
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Flo used Atlassian's cloud products to boost deployment velocity by over 900%. The team cut cycle time by 50% and... reduced mean time to resolution by 99%. Integrated tools like Jira, Confluence, and Bitbucket helped teams work together and automate tasks. Employees now focus more on their mission and less on managing workflows. These changes improved both internal efficiency and user experience for Flo's health app.
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Jira Service Management helped 24 Hour Fitness save 37% of their ITSM budget. The company moved from BMC Remedy to... Atlassian tools, improving collaboration and visibility. 24 Hour Fitness now tracks 20% more software changes and has 100% change traceability. Teams across IT, HR, and business units manage their own service requests. Employees and members benefit from faster, more transparent support.
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Jira Service Management helped Applied Systems boost SLA success rates by 30%. The company now achieves a 98% SLA compliance... rate, up from 75%. CSAT scores jumped to 4.9 out of 5 within two days of switching. Teams save over 80% of the time spent on reporting. Jira Service Management made workflows easier to customize and improved collaboration across IT, engineering, and business teams.
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Sun Life moved to Atlassian Cloud and improved digital workflows. They migrated 10 projects and 25 teams, achieving 80% faster... collaboration. Their customer satisfaction score reached 97%. The company used Confluence Cloud and Jira Cloud to boost speed and security. Sun Life worked with Adaptavist and used Atlassian Migration Program for a smooth transition.
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Bandhan Life used Jira and Confluence Cloud to connect teams and improve collaboration. The company unified project management and reporting,... saving 2,000 hours daily and reducing project management time by 30%. Individual productivity increased by 20%. 90% of users adopted the tools within 90 days. Real-time visibility and communication improved, helping teams focus on key goals. Bandhan Life now leads with a digital-first, work-from-anywhere model in insurance.
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Jira Service Management helped Applied Systems improve IT service management. The company replaced its old ITSM tool, gaining better visibility... and easier collaboration. SLA achievement rates rose by 30%. Customer satisfaction (CSAT) reached 4.9 out of 5. Over 80% of tickets are now resolved within SLA. The team works together more smoothly and makes faster decisions.
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Atlassian Cloud Enterprise helped United Airlines deploy 5 times faster. The airline moved 5,000 employees to Jira and Confluence Cloud.... United cut Agile coaching planning time by 80%. They now have 99.95% guaranteed uptime and improved security. The migration enabled better team collaboration and freed up time for innovation.
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Changi Airport Group used Atlassian cloud tools to support their digital transformation. They implemented Jira Software, Confluence, and Jira Service... Management Cloud to improve collaboration and IT service management. Teams reduced unresolved monthly tickets by over 50% in three years. The solution helped streamline processes and speed up incident response. Staff and visitors now benefit from better service and faster support.
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Changi Airport Group used Atlassian cloud tools to support their digital transformation. They implemented Jira Software, Confluence, and Jira Service... Management Cloud to improve collaboration and IT service management. The airport's teams now resolve incidents and service requests faster. They reduced unresolved monthly tickets by over 50% in three years. Staff and visitors benefit from better service and streamlined processes.
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Breville used Atlassian Cloud to connect over 30 teams and manage 75,000+ tickets yearly. The company replaced many disconnected tools... with Jira, Confluence, and Jira Service Management. This change improved collaboration, real-time visibility, and efficiency. Marketing and IT teams centralized workflows, cut costs, and automated processes. Customer satisfaction reached 4.9 out of 5, with faster response and resolution times.
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Atlassian cloud helped Casas Bahia cut costs by 92. 5% after migrating from Data Center. The company saved over 35...hours using Jira and Confluence Cloud Migration Assistant. Security improved with SSO and VPN access, and system performance increased. Teams now access new features and integrations, boosting collaboration and efficiency. Migration finished in two-thirds of the estimated time, supporting over 1,600 users.
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Breville used Atlassian cloud tools to connect over 30 teams and manage 75,000+ tickets yearly. The company replaced many disconnected... tools with Jira, Confluence, and Jira Service Management. This change improved collaboration, visibility, and efficiency across marketing, IT, and product teams. Teams now track projects, automate workflows, and centralize support. Customer satisfaction scores reached 4.9 out of 5 after the switch.
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Ginkgo Bioworks moved to Atlassian Cloud Premium to improve scalability and speed. The company aimed to triple annual output and... cut costs by half. With help from Praecipio Consulting, they migrated Jira, Confluence, and Jira Service Management. The migration enabled faster project delivery and better collaboration. Ginkgo Bioworks saw a 50% increase in productivity after the switch.
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United Airlines used Atlassian Cloud Enterprise to speed up deployments by 5 times. The company improved security, uptime, and support... for over 5,000 users. Jira Cloud helped reduce deployment time from 22 days to 5 days. Confluence Cloud saw 80% adoption and 99.95% uptime. United Airlines managed rapid change during COVID-19 and scaled digital operations with Atlassian tools.
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Sony Music Publishing used Jira Service Management Cloud Enterprise to streamline IT service operations for 1,500 users. The company automated... workflows and improved request handling across 400 global offices. With Atlassian tools, Sony Music Publishing reduced manual work and increased team productivity. The solution enabled faster response times and better collaboration for their IT teams.
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Air France-KLM used Atlassian Cloud Premium and Data Center to support rapid growth and industry changes. The company migrated over... 10,000 users and 2,500 projects to the cloud. They achieved this in just 60 days. The migration improved service quality and scalability. Teams now use Jira, Confluence, and other Atlassian tools for IT and DevOps. The project was completed with help from Eficode.
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Adacel used Atlassian cloud to cut downtime from 10 events per year to zero. The company migrated Jira and Confluence... to the cloud, improving collaboration for global teams. Reporting time dropped by over 40% with the Epic Sum Up app. Teams now work together across locations with no server maintenance needed. Non-technical teams also use the platform for HR and compliance tracking. Atlassian cloud helps Adacel save time, reduce costs, and boost efficiency.
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