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Consumer Electronics Case Studies and Customer Success Stories with Samsung SDS

Global Electronics Manufacturer A - Consumer Electronics - Very Large

Samsung SDS EHS Platform helped Global Electronics Manufacturer A build a global standard environment, health, and safety system. The company faced... rising costs and risks from complex regulations and workplace hazards. Samsung SDS standardized EHS processes and created a cloud-based, data-driven platform. The new system improved compliance, enabled real-time risk monitoring, and strengthened preventive safety measures across all sites. The company now responds faster to legal changes and reduces safety incidents.

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Global Electronics Manufacturer - Consumer Electronics - Very Large

Samsung SDS delivered an integrated energy management system for a global electronics manufacturer. The company faced rising energy costs, spending... $135 million annually. Samsung SDS implemented real-time energy monitoring and analytics. The system visualizes energy use by process and facility. Automated reporting and predictive analytics help reduce waste and improve efficiency. The manufacturer now responds quickly to energy issues and sustains cost-saving activities.

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A global electronics manufacturer - Consumer Electronics - Very Large

Brightics AI on AWS helped a global electronics manufacturer predict market changes. The company built an AI-driven platform to forecast... market size and share. This improved sales strategy and resource use. The solution used machine learning and public cloud for flexible scaling. Data scientists worked together to develop and manage models quickly. The company now detects market shifts early and responds faster to changes.

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Company A, a domestic electronics component manufacturer - Consumer Electronics - Large

Nexplant EAM helped Company A, a domestic electronics component manufacturer, manage facilities across many locations. The new system improved facility... performance and reduced failures with preventive maintenance. Company A cut inventory and purchase costs by tracking parts and optimizing supply. The solution increased productivity by reducing equipment downtime. Facility life expectancy improved with better record keeping and cost tracking. The company now forecasts parts demand more accurately and delivers parts on time.

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SoluM - Consumer Electronics - Medium

Seongnam, South Korea

Brity Works was deployed company-wide at SoluM to replace legacy groupware. The AWS cloud-based solution improved employee efficiency with SSO... and API integration. Security features like external email control and access restrictions protected information assets. Employees now collaborate faster and more securely. The solution supports global teams across multiple countries.

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High-tech Company A - Consumer Electronics - Very Large

Brity RPA helped High-tech Company A automate repetitive tasks across manufacturing, development, sales, and quality. The company saved 240,000 work... hours in one year by using AI-based software robots. Employees shifted focus from simple, manual work to higher-value tasks. Automation reduced errors and improved quality. The solution supported 24/7 operations and increased productivity.

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Samsung Group - Consumer Electronics - Very Large

Seoul, South Korea

Samsung SDS Brity Meeting & Messenger enabled Samsung Group to run the Global Samsung Aptitude Test (GSAT) online for the first time. The platform supported... secure, large-scale, non-face-to-face recruitment during COVID-19. Supervisors monitored candidates in real time, reducing cheating and ensuring fairness. The solution cut costs and saved time for both the company and test takers. It also improved safety and convenience, setting a new standard for online hiring in Korea.

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Company A, a domestic electronic assembly company - Consumer Electronics - Large

Brightics AI helped Company A, a domestic electronic assembly company, build a quality analysis platform. The company linked manufacturing and... quality data across components, production, shipping, and market arrival. This enabled automated cause analysis for faults within 24 hours and improved shipping inspection controls. The new system reduced quality costs and improved data governance. Work efficiency increased with auto-reporting and first-cause analysis of faulty products.

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Samsung Electronics - Consumer Electronics - Very Large

Suwon, South Korea

Samsung Electronics migrated its Adobe Experience Manager (AEM) CMS to AWS with help from Samsung SDS America. The move enabled... stable performance and faster time-to-market for new features. The cloud migration cut infrastructure costs and minimized business disruption. The cutover window was less than an hour, ensuring productivity. The new cloud-based platform improved digital publishing and marketing agility.

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Global Electronics - Consumer Electronics - Very Large

Seoul, South Korea

Samsung SDS EHS platform helped Global Electronics improve environment, health, and safety management. The company needed better safety culture and... risk prevention. Samsung SDS delivered a modular EHS system with cloud, IoT, and analytics. The solution enabled real-time monitoring and workflow automation. Global Electronics saw enhanced compliance and safer workplaces.

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국내 전자부품 제조사 - Consumer Electronics - Large

South Korea

Nexplant EAM helped a leading Korean electronic components manufacturer improve asset management. The company faced challenges with scattered equipment data... and inefficient maintenance. Nexplant EAM unified asset information and automated maintenance scheduling. This led to better reliability and faster delivery. The company now manages equipment life cycles more efficiently.

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글로본 전자 제조사 (Globon Electronics Manufacturer) - Consumer Electronics - Medium

Korea

Samsung SDS Energy Service helped Globon Electronics Manufacturer manage energy use in real time. The company tracked energy consumption by... each plant and facility. They quickly found areas with high energy loss. The system used IoT and AI to analyze and optimize energy use. As a result, the company improved energy efficiency and reduced waste.

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삼성전자인도법인 (Samsung Electronics India) - Consumer Electronics - Very Large

New Delhi, India

Samsung SDS used Brightics AI to help Samsung Electronics India analyze business data. The solution provided fast and accurate insights.... This improved business decisions. The AI service made data analysis easier for the team. Results included more efficient operations and better outcomes.

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A 글로벌 전자 제조사 (A global electronics manufacturer) - Consumer Electronics - Very Large

Brightics AI helped a global electronics manufacturer improve market forecasting. The company used AI models on AWS Public Cloud to... predict demand and manage supply. Data scientists used machine learning and cloud tools for better accuracy. The solution made forecasting faster and more reliable. The company now responds to market changes more quickly.

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국내 전자 조립 제조사 - Consumer Electronics

Brightics AI helped a Korean electronics assembly manufacturer build a smart quality analysis platform. The company faced high costs and... trust issues from product defects. They used Brightics AI to connect data from parts, manufacturing, shipping, and the market. This platform enabled early detection of defects and automated root cause analysis. As a result, they reduced quality costs and improved process efficiency.

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삼성 - Consumer Electronics

Brity Messenger and Brity Meeting helped 삼성 run a large online hiring test during COVID-19. The system let proctors watch... test-takers in real time and stopped cheating. The online test cut costs, saved time, and kept people safe from infection. Applicants found the process easy and safe. 삼성 led the way in remote hiring with this new system.

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솔루엠 - Consumer Electronics

Brity Works helped 솔루엠 build a secure, integrated collaboration system. The company improved work efficiency for 2,900 employees across global... offices. Security features like external mail control and access restrictions stopped data leaks. SSO and API integration made daily tasks faster and easier. The solution used AWS cloud, boosting both productivity and information security.

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Manufacturing Case Studies and Customer Success Stories with Samsung SDS

Chokwang Paint - Manufacturing - Medium

Busan, South Korea

Brity Works helped Chokwang Paint boost employee productivity by connecting groupware, portal, video conferencing, and messenger in one platform. The company replaced... its old groupware to solve issues with service integration and lack of mobile support. Employees now use a single sign-on for easy access to all tools. Mobile apps let staff work from anywhere. Security and system upgrades are managed through SaaS, reducing IT workload. The new system improved business processing speed and collaboration.

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Heavy Industries C - Manufacturing - Very Large

Brightics Law helped Heavy Industries C cut contract review time by 50%. The company reviews up to 200 bid invitations... a year. Before, they missed risk factors and had inconsistencies in documents. With Brightics Law, they use intelligent sentence search and text analytics. Now, they spot hidden risks and differences in contracts. This reduces errors and expected loss costs.

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Global manufacturer - Manufacturing - Very Large

Samsung SDS migrated a global manufacturer's MIS system to Oracle Cloud. The company needed to respond quickly to business changes... and reduce IT costs. Samsung SDS used Oracle Cloud Infrastructure for rehosting and replatforming. The migration cut CPU core usage by 30% and storage by 10%. The company now has 24x7 stable IT operations.

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Global manufacturer (unnamed) - Manufacturing - Very Large

Samsung Cloud Platform (SCP) helped a global manufacturer build a new SCM system. The company used SCP's SCM SaaS to... improve supply chain efficiency. AI and machine learning features supported smarter planning and operations. The solution reduced total cost of ownership and lead times. The manufacturer gained more flexible, responsive supply chain management.

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Daedong - Manufacturing - Large

Daegu, South Korea

Daedong used Samsung SDS ERP to support its business transformation. The company needed to adapt to a changing global environment... and streamline its operations. Samsung SDS provided ERP, ITO, and CRM solutions to help Daedong manage production, supply chain, and customer relationships. The new system improved process integration and data management. Daedong now operates more efficiently and can respond faster to market changes.

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Ecopro - Manufacturing - Large

Cheongju, South Korea

Samsung SDS implemented a global ERP system for Ecopro. The new SAP S/4HANA-based ERP unified five subsidiaries under one platform.... Ecopro improved business process accuracy and efficiency. The solution reduced manual work and errors. Ecopro now supports faster, data-driven decisions across its operations.

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글로본 제조 시스템 (Glovon Manufacturing System) - Manufacturing - Medium

South Korea

Samsung SDS helped Glovon Manufacturing System move their MES to the public cloud. The goal was to support business growth... and improve system stability. The new cloud solution replaced on-premise servers. This made management easier and improved performance. Glovon can now handle more business with less risk.

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글로벌 제조사 - Manufacturing - Very Large

Oracle Cloud Infrastructure helped 글로벌 제조사 cut IT costs by over 30%. The company moved its complex MIS from on-premise... to Oracle Cloud with help from Samsung SDS. The new cloud setup improved resource efficiency, reducing CPU core use by 30% and storage by 10%. 24x7 monitoring and a dedicated team increased system stability. Enhanced security features protected data and ensured business continuity.

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글로벌 제조사 (Global Manufacturer) - Manufacturing - Very Large

Samsung SDS Nexledger helped a global manufacturer cut contract processing time from 7 days to 3 days. The blockchain-based e-contract... system saved 450 million KRW annually in certificate costs for 4,500 suppliers. Nexledger improved document security and reduced risks of loss and forgery. The company now manages all contract records and originals in a trusted digital system. Nexledger's API and core features enabled secure authentication, e-signatures, and document verification.

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A global manufacturing and distribution company - Manufacturing - Very Large

The AI-powered control center helps a global manufacturing and distribution company manage logistics in real time. The system uses AI... for data analysis and quick response to logistics issues. It prevents risks before they happen. The company makes faster decisions and improves logistics operations. The testimonial highlights real-time management and risk prevention.

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글로본 정밀화학 제조사 - Manufacturing - Medium

South Korea

Samsung SDS helped 글로본 정밀화학 제조사 improve hazardous materials logistics. The company used Samsung SDS to optimize routes and manage... logistics points. This made their hazardous materials transport safer. They also reduced logistics costs. The solution supported compliance with changing regulations.

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C 중공업 - Manufacturing

Brightics Law helped C 중공업 cut contract review time by half. The company used the intelligent document search to find... risks in shipbuilding contracts. The solution flagged differences between documents and extracted key clauses. C 중공업 also reduced labor hours by 50%. The tool improved accuracy and lowered losses from contract errors.

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대동 - Manufacturing

삼성SDS는 대동의 ERP 시스템을 혁신했다. 대동은 미래농업 추진을 위해 ERP를 도입했다. 이로 인해 업무 효율성이 높아졌다. 제조업 분야에서 디지털 전환이... 가속화됐다. ERP 혁신으로 데이터 관리가 쉬워졌다. 대동은 미래농업 경쟁력을 강화했다.

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삼성중공업 - Manufacturing

브리티 RPA helped 삼성중공업 automate office tasks. The AI-based RPA solution took over repetitive and non-productive work. Employees could focus... on creative and core tasks. This improved work productivity at the shipyard. The solution supports automation in manufacturing environments.

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조광페인트 - Manufacturing

Brity Works helped 조광페인트 boost work productivity by unifying email, messenger, video meetings, and portal into one platform. Employees now use... mobile apps for work anywhere, raising service usage for field staff. The SaaS model lets IT staff focus on core tasks and ensures regular updates and strong security. API-based integration connects business systems, making data access easier and safer. Enterprise-level data protection keeps company information secure.

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Information Technology and Services Case Studies and Customer Success Stories with Samsung SDS

Samsung SDS - Information Technology And Services - Large

Seoul, South Korea

Samsung SDS used Brity RPA/Assistant to automate COVID-19 health questionnaires for 12,000 employees. Manual data collection was slow and required... much effort. Automation saved 115 hours each week. 75% of employees responded within 10 minutes, and 90% within 2 hours. The system removed human error and improved employee safety. Real-time results helped early diagnosis and fast action.

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CMC Global - Information Technology And Services - Large

Hanoi, Vietnam

CMC Global used Brity Copilot to automate meeting minutes and improve project communication. The company reduced communication errors by 30%... and cut meeting times by up to 40%. Real-time AI translation enabled clear global customer communication without interpreters. Brity Copilot helped CMC Global expand business to Korea, Japan, and the USA. Productivity and communication quality both improved significantly.

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KEA (Korea Electronics Association) - Information Technology And Services - Medium

Seoul, South Korea

KEA used Samsung SDS's DAMDA platform on AWS to support big data analysis for Korea's electronics and IT industries. The challenge was... to build a stable, scalable environment for IoT and data-driven growth. Samsung SDS provided a cloud-based solution using AWS RDS, S3, and Brightics AI. KEA now has a flexible IT environment that supports industry data lifecycle expansion and efficient resource management.

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Samsung SDS - Information Technology And Services - Very Large

Brity RPA helped Samsung SDS automate repetitive tasks during the COVID-19 emergency. The AI-based RPA solution let bots handle simple... work. Employees could focus on creative and important tasks. This improved business productivity. Brity Automation supported real-time response needs.

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섹타나인 (Secta9ine) - Information Technology And Services - Medium

ChatGPT Enterprise helped 섹타나인 standardize AI use across the company. Before, teams used different AI tools, causing security and data... management issues. With ChatGPT Enterprise, 섹타나인 set a company-wide AI standard and improved security. Employees now automate meeting notes and drafts, saving time. Communication between teams is smoother. The company is building an AI-native work environment for better productivity.

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secta9ine - Information Technology And Services - Small

Seoul, South Korea

secta9ine chose ChatGPT Enterprise to improve their AI usage. They wanted more than just a simple generative AI tool. They... needed a secure, enterprise-grade AI solution. ChatGPT Enterprise helped them use AI for business tasks and knowledge sharing. The team saw better productivity and safer data handling. They now use AI more widely across their company.

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엔지니어맥 (EngineerMac) - Information Technology And Services - Small

Seoul, South Korea

엔지니어맥 moved from a legacy Unix environment to AWS cloud with help from Samsung SDS. The migration improved IT reliability... and agility. They reduced IT costs by 50%. The new cloud setup made business operations faster and more stable. Security and scalability also improved with AWS features.

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A서비스사 - Information Technology And Services - Large

Seoul, South Korea

Samsung SDS provided cloud security monitoring for A서비스사. The company faced challenges with B2C service stability and needed to protect... against DDoS and zero-day attacks. Samsung SDS implemented WAF, DDoS protection, and 24/7 monitoring. The solution included integration with Imperva, TrendMicro, and Checkpoint. As a result, A서비스사 achieved stable B2C operations and improved defense against zero-day threats.

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Upstage - Information Technology And Services - Medium

Seoul, South Korea

Upstage used Samsung SDS GPUaaS to speed up AI model training. They needed fast access to H100 GPUs for large... language model (LLM) development. Samsung SDS provided scalable GPU resources and stable service. Upstage reduced AI training time by 60%. The solution helped them handle more projects and improve productivity. Upstage now delivers AI solutions faster to their clients.

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Supertone - Information Technology And Services - Small

Seoul, South Korea

Supertone used Samsung SDS GPUaaS to speed up AI voice synthesis development. The company needed scalable GPU resources for training... and deploying advanced AI models. With GPUaaS, Supertone improved model stability and quality, enabling faster market entry for new AI voice products. The solution supported large-scale TTS projects and helped Supertone handle growing data and compute needs.

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KISA (Korea Internet & Security Agency), SK Telecom - Information Technology And Services - Large

Seoul, South Korea

Samsung SDS helped KISA and SK Telecom analyze illegal spam messages in 2021. The project combined spam report data and... personal information to identify spam trends. The solution improved detection accuracy by 64.4% and reduced false positives by 35.6%. This led to better spam prevention and safer communication for users.

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VESSL AI - Information Technology And Services - Small

Seoul, South Korea

VESSL AI used Samsung SDS SCP GPUaaS to power its MLOps and LLMOps platform. The company needed reliable, high-performance GPU... resources for AI model training and deployment. By adopting SCP GPUaaS, VESSL AI gained scalable GPU clusters and improved operational efficiency. The solution enabled faster AI development and better service for their clients. VESSL AI now delivers advanced AI solutions with greater speed and flexibility.

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KEA(한국전자정보통신산업진흥회) - Information Technology And Services

Brightics AI and AWS helped KEA build a big data platform for electronics companies. KEA needed fast IoT integration and... secure, scalable cloud infrastructure. SamsungSDS designed an AWS-based architecture with data lake, analytics, and visualization tools. The DAMDA platform lets manufacturers and startups enter the market without building their own IoT service. KEA now supports digital transformation and new business models for the electronics sector.

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Construction Case Studies and Customer Success Stories with Samsung SDS

Global Constructor A - Construction - Very Large

Samsung SDS Nexplant 3D eXcellence helped Global Constructor A cut offline meetings and business trips by 30%. The company used... the solution to share large design files and work with teams in different countries. Nexplant 3D eXcellence made it easy to view and edit 2D and 3D models online, even with slow computers or poor internet. Teams could review designs, track issues, and manage progress from anywhere. This improved design collaboration and made project management faster and easier.

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Engineering B - Construction - Large

Engineering B used Samsung SDS cloud to solve network speed and usability issues across global construction sites. They built a... multi-cloud system with Samsung SDS, AWS, and Azure. This setup allowed stable performance and no service interruptions. Engineering B reduced IT infrastructure costs by 45%. The new system improved work productivity and security for large, complex projects.

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Global Constructor A - Construction - Very Large

Samsung SDS delivered a digital safety management platform for Global Constructor A. The platform uses Brightics AI, IoT, and RPA... to monitor and predict safety risks at construction sites. Real-time data from sensors and analytics help prevent severe accidents. The system is cloud-based, secure, and scalable. The company expects to save about KRW 62 billion a year by improving safety and workforce efficiency.

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Engineering B - Construction - Large

Seoul, South Korea

Brity RPA helped Engineering B automate manual financial processes. The company used the tool for tasks like subcontractor payment bond... management and tax invoice consolidation. Automation reduced 23,000 work hours in one year. The solution improved productivity and allowed staff to focus on more valuable work. Engineering B plans to expand automation to more areas.

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Samsung Engineering - Construction - Large

Seoul, South Korea

Samsung SDS built an AWS-based data lake platform for Samsung Engineering. The challenge was to manage and share industrial data... globally for business insights. The solution used AWS Glue, DataSync, S3, Aurora, Athena, and Lambda to centralize and analyze plant design data. Dashboards and tagging improved data visibility. Samsung Engineering reduced data processing time by 80%. The platform supports better business decisions and IT leadership in engineering.

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Engineering & Construction (EPC) company - Construction - Large

Samsung SDS Cloud helped a major engineering and construction company move to a stable, fast, and cost-effective cloud environment. The company used... Samsung SDS Cloud, AWS, and Azure for end-to-end IT operations. They adopted a multi-cloud approach for R&D and CAD/CAE workloads. This improved business continuity and IT cost management. The solution enabled flexible and secure cloud operations for global projects.

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A건설 - Construction - Large

Seoul, South Korea

Samsung SDS used AI and IoT to improve safety at A건설 construction sites. The solution included real-time safety management tools... and Brity RPA. The system helped reduce accidents and improved productivity. A건설 saw better compliance and safer work environments. The platform also enabled faster response to incidents.

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엔지니어링 기업 (Engineering company) - Construction - Large

Samsung SDS used AWS-based Data Lake to help an engineering company manage global data. The company needed to share and... analyze data quickly across regions. Samsung SDS built a plant design system and dashboards using AWS Glue, DataSync, S3, Aurora, Athena, and Lambda. The solution improved data processing speed by 80%. The company can now make faster business decisions.

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Retail Case Studies and Customer Success Stories with Samsung SDS

SRT (SRT Retail Online Shopping) - Retail - Medium

Seoul, South Korea

SRT migrated its online shopping system from a legacy Unix environment to AWS cloud using Samsung SDS technology. The move improved... business agility and created a more efficient IT environment. SRT reduced IT costs by 50% and enhanced system stability. The migration enabled faster business changes and improved scalability for online retail operations. Security and high availability were strengthened through AWS features.

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B 리테일제조유통사 - Retail - Large

South Korea

Samsung SDS helped a large retail and manufacturing company improve its purchasing process. The company faced challenges with fragmented customer... and product data. Samsung SDS analyzed this data to provide better sales support and accurate demand forecasting. The solution enabled more efficient purchasing decisions. The company saw improved sales performance and stronger customer relationships.

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국내 유통사 - Retail - Large

South Korea

Samsung SDS Cello helped a major Korean retailer improve logistics. The company used Cello to manage picking, packing, and delivery.... Cello Loading/Routing Optimizer made routes more efficient. Real-time dashboards gave managers and suppliers instant visibility. The solution led to faster, more accurate shipments and better supply chain control.

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글로번 제조회 판매법인 및 유통사 - Retail - Medium

Korea

Cello LMD helped a two-person home delivery team at a global manufacturing and distribution company. The team needed to deliver... large items like furniture and electronics. They used Cello LMD to plan delivery routes and optimize schedules. The solution reduced delivery lead time from four days to one. This improved customer satisfaction and efficiency. The company now handles more deliveries with fewer resources.

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유통사 - Retail

브리티 RPA는 유통사의 리테일 물류와 유통 업무를 자동화합니다. 반복적이고 비생산적인 작업을 봇이 처리합니다. 직원들은 더 창의적이고 중요한 일에 집중할 수... 있습니다. IT 기반 물류 서비스로 수작업을 줄이고 프로세스를 혁신합니다. AI 챗봇 브리티 어시스턴트로 디지털 워커를 쉽게 구현합니다.

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Government Administration Case Studies and Customer Success Stories with Samsung SDS

Jeonbuk Provincial Government - Government Administration - Large

Jeonju, South Korea

Jeonbuk Provincial Government needed a secure, scalable cloud for digital public services. They partnered with Samsung SDS to build a... public cloud system using Samsung Cloud Platform. This solution enabled stable digital service delivery and improved data management. The project supported regional economic activity and enhanced citizen access to digital government services. The cloud platform ensured compliance and operational reliability for public sector needs.

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행정안전부 - Government Administration - Very Large

Seoul, South Korea

행정안전부 used Samsung SDS to build a unified national communication infrastructure. The solution enabled fast and efficient disaster response. It... allowed sharing of real-time information among police, fire, and local agencies. Four major public safety organizations now use this integrated communication platform. The project improved coordination and response speed for emergencies.

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국가보훈부 - Government Administration

브리티 RPA는 국가보훈부의 행정업무 자동화를 지원했다. 9개 업무에 적용해 연간 46,343시간이 필요하던 작업을 18,679시간으로 줄였다. 교육 지원 업무에서 연 6,300시간,... 생활지원금 공문 작성에서 연 6,048시간을 절감했다. 수작업 오류가 줄고, 행정 효율성과 생산성이 크게 높아졌다. 담당자들은 GUI 기반 설계와 빠른 지원을 높이 평가했다.

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전라북도청 - Government Administration

Samsung Cloud Platform helped 전라북도청 build a secure public cloud service system. The challenge was to meet urgent digital needs... and boost the local economy with digital services. SamsungSDS provided a private cloud, custom security, and automated tools for over 300 systems. The result was better system security, faster response times, higher public service satisfaction, and lower power use.

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한국도로공사 - Government Administration

Brity Automation helped 한국도로공사 automate public sector tasks using generative AI. The AI-based RPA solution reduced repetitive work. Employees now... focus on creative and core tasks. Productivity improved with Brity RPA. The solution supports government digital transformation.

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Food & Beverages Case Studies and Customer Success Stories with Samsung SDS

국내 식품 제조 및 유통 전문사 - Food & Beverages - Large

South Korea

Samsung Cloud Platform helped a leading Korean food manufacturer move its systems to the cloud. The company faced challenges using... its legacy on-premise systems for business operations. Samsung SDS migrated their infrastructure to the cloud, improving system stability and scalability. The solution included backup, disaster recovery, and enhanced security. The company now operates with a more stable and flexible IT environment.

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고객사 임직원 (Customer company employees) - Food & Beverages - Large

Samsung SDS helped a food service company analyze employee health checkup results and meal data. The company used AI-based segmentation... and recommendations to improve employee meal habits. The solution provided personalized meal suggestions and tracked changes in eating patterns. Employees saw positive changes in their eating habits. The company gained insights into employee health and meal choices.

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국내 식품 제조 및 유통 전문사 - Food & Beverages

Samsung Cloud Platform helped a leading Korean food and beverage company move from on-premises to cloud. The company needed better... system stability and scalability after expanding its business. SamsungSDS provided a secure, scalable cloud infrastructure with disaster recovery and managed services. The new system allows fast scaling, improved security, and more stable operations. The company can now focus more on business tasks, with IT managed by experts.

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대상웰라이프 - Food & Beverages

브리티 오토메이션 helped 대상웰라이프 move to hyper-automation. The company used AI and automation to change how they work. They automated... simple and complex tasks. This made their business run better. The solution is made for each company and uses generative AI.

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Banking Case Studies and Customer Success Stories with Samsung SDS

Bank A - Banking - Very Large

Seoul, South Korea

Samsung SDS Nexfinance AICR helped Bank A automate export and import regulation evaluations. The bank can now process 4.5 times... more items with the same staff. AI-based OCR and text analytics reduced human error and improved accuracy. Bank A saves about 5 million document items each year. This is the first AI-based automated evaluation system for regulations among Korean banks.

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Monimo - Banking - Small

Seoul, South Korea

Monimo chose Samsung Cloud Platform (SCP) to support its banking services. The company needed a secure, stable, and efficient cloud... solution. SCP provided strong compliance, security, and operational efficiency. Monimo improved system stability and reduced database costs by 35%. The platform enabled flexible scaling and robust connectivity for their financial operations.

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BNK Busan Bank - Banking - Large

Busan, South Korea

BNK Busan Bank used Samsung SDS Nexledger to improve loan processing. The bank wanted to make loan screening and document... verification faster and more accurate. Nexledger automated key steps using blockchain and APIs. This reduced manual work and improved service reliability. The bank now processes loans more quickly and with fewer errors.

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NH농협은행 - Banking

NH농협은행 used 삼성SDS Brity Automation to automate field operations. The bank wanted to improve work efficiency. Brity Automation helped streamline... tasks. This led to better productivity in banking operations. The solution focused on real-world banking needs. The case highlights automation in the banking industry.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Samsung SDS

 

Glovis - Transportation/Trucking/Railroad - Large

Seoul, South Korea

Glovis used Samsung SDS Cello Optimizer to improve route planning for deliveries. The tool helped match delivery routes to different... cargo types. Drivers could deliver hundreds of packages in one day with the best routes. This reduced delivery time and cut vehicle operation costs. Glovis saw better efficiency and lower expenses using this logistics optimization solution.

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글로벌 물류사 - Transportation/Trucking/Railroad - Large

Brity RPA cut shipment tracking time from 30 seconds to just 1. 5 seconds for 글로벌 물류사. The company automated...repetitive manual work with this AI-powered automation solution. This led to much faster cargo tracking and higher work efficiency. Productivity improved as manual tasks were reduced. The logistics company saw a big boost in operational speed.

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Glovis - Transportation/Trucking/Railroad - Large

Seoul, South Korea

Glovis used Samsung SDS Order Center to manage global logistics orders. The system let staff handle all order requests on... one screen. This made order processing faster and easier. By using a unified portal, Glovis saved 66 man-months of work. Automated data entry reduced errors and sped up shipping requests by about 10 times. The solution improved logistics efficiency and accuracy.

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Glovis - Transportation/Trucking/Railroad - Large

Seoul, South Korea

Brity RPA from Samsung SDS helped Glovis automate their freight tracking operations. The AI-based solution reduced manual and repetitive work.... Glovis improved their cargo tracking speed from 30 minutes to just 1.5 minutes. This led to faster and more efficient logistics management. The automation also increased accuracy in shipment tracking.

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Financial Services Case Studies and Customer Success Stories with Samsung SDS

 

Mobile Payment System (unnamed) - Financial Services - Medium

Samsung SDS Hybrid Cloud helped a mobile payment system run 365 days a year without interruption. The solution used private... and multiple public clouds for secure, stable operations. Load balancing and active-active architecture ensured high availability. The system supported continuous service even during failures. The hybrid cloud platform integrated with AWS, Azure, Oracle, Google, Tencent, and Alibaba clouds.

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국내 금융사 - Financial Services

삼성SDS는 국내 금융사의 글로벌 e커머스 시스템에 SRE(사이트 신뢰성 엔지니어링)를 적용했다. 이로써 금융 디지털 채널 구조를 개선했다. 서비스 경쟁력이 강화되었다. 운영... 자동화가 이루어졌다. 결과로 시스템의 신뢰성과 효율성이 높아졌다.

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금융사 IT센터 - Financial Services

삼성SDS 데이터 센터 구축 서비스로 금융사 IT센터는 방대한 데이터를 효과적으로 제어할 수 있게 됐습니다. 클라우드 전환 로드맵과 무중단 시스템 이전으로... 비즈니스 중앙화와 실시간 소통이 가능해졌습니다. 재해복구센터 고도화와 실시간 데이터 복제로 IT 인프라가 크게 개선됐습니다. 통합 인프라 운영과 관리가 쉬워졌습니다. 디지털 혁신 전략이 금융 시장 경쟁력 확보에 도움을 주었습니다.

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Insurance Case Studies and Customer Success Stories with Samsung SDS

Property Insurance Firm C - Insurance - Very Large

South Korea

Brity Assistant helped Property Insurance Firm C automate insurance planning with a chatbot. Salespersons now get instant answers to customer... questions using mobile devices. The chatbot reduced operator center calls and improved work efficiency. Insurance sales teams can quickly find materials and respond to clients. Customer satisfaction increased due to faster service. The company also cut costs by using chatbots for routine queries.

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Hanwha Life - Insurance - Large

Seoul, South Korea

Hanwha Life used Samsung SDS to build a hybrid cloud platform based on AWS. The company wanted to optimize security... and operations for its financial services. Samsung SDS helped Hanwha Life deploy AWS Outpost and integrate on-premise and public cloud systems. The solution enabled secure DevSecOps and improved system scalability. Hanwha Life now manages security and operations more efficiently across cloud and legacy systems.

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손해보험사 - Insurance

Brity Assistant helped 손해보험사 build a chatbot for insurance planners. The chatbot gives instant answers to insurance agents and staff,... improving work speed and customer service. Agents can now find information and answer client questions right away. This reduced call center costs and made work easier. The new system also boosted sales skills and customer satisfaction.

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Hospital & Health Care Case Studies and Customer Success Stories with Samsung SDS

Health Care & Solution Company - Hospital & Health Care - Medium

Seoul, South Korea

Brity Automation helped Health Care & Solution Company automate 12 business processes down to just one. The company used RPA,... BPA, and AI to reduce manual work and improve compliance. They saw a 66% improvement in key process automation and a 50% reduction in manual tasks. The solution enabled faster data handling and better risk management. This led to more efficient operations and higher productivity.

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질병검사 전문 의료기관 - Hospital & Health Care

SDS Cloud helped 질병검사 전문 의료기관 replace old equipment and build a stable IT system. The hospital used cloud redundancy... to keep services running even during failures. They set up backup systems to protect medical data. Real-time monitoring improved response to issues. The new cloud system supports future business growth and secure healthcare operations.

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Automotive Case Studies and Customer Success Stories with Samsung SDS

Company A (domestic automobile parts manufacturer) - Automotive - Large

India

Samsung SDS helped Company A, a large Indian auto parts maker, set up a smart factory system across 30 lines. The new system... collects real-time data from all manufacturing lines and links with ERP for better planning and quality control. Company A now tracks materials, workforce, and equipment with detailed LOT traceability. Real-time dashboards and KPI reports give full visibility into production and quality. The solution improved work efficiency, reduced errors, and sped up delivery to clients.

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국내 자동차 부품 제조사 (Domestic automotive parts manufacturer) - Automotive - Medium

South Korea

Samsung SDS helped a domestic automotive parts manufacturer improve production quality and efficiency. The company faced challenges with real-time monitoring... and compliance with IATF 16949 standards. Samsung SDS implemented a smart factory solution with integrated dashboards, KPI reports, and ERP connectivity. The solution enabled real-time data collection, process monitoring, and automated reporting. As a result, the manufacturer achieved better quality control and faster response to production issues.

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Education Case Studies and Customer Success Stories with Samsung SDS

 

D 교육 서비스사 - Education - Medium

Seoul, South Korea

Samsung SDS helped D 교육 서비스사 analyze student performance and staff characteristics. The company used data integration and segmentation to... create new insights. This improved their ability to provide tailored education services. The solution enabled better understanding of both students and staff. As a result, D 교육 서비스사 could offer more effective programs.

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성균관대학교 - Education

브리티 RPA는 성균관대학교의 학사 지원 업무를 자동화했습니다. 이 AI 기반 RPA 솔루션은 반복적이고 비생산적인 작업을 Bot이 처리합니다. 직원들은 더 창의적이고... 중요한 일에 집중할 수 있습니다. 업무 생산성이 향상되었습니다. 교육 분야에서 업무 자동화와 효율성을 높였습니다.

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Consumer Goods Case Studies and Customer Success Stories with Samsung SDS

 

글로본 제주소사 및 유통사 - Consumer Goods - Medium

Jeju, South Korea

Cello Loading Optimizer helped 글로본 제주소사 및 유통사 improve pallet loading efficiency by over 12%. This led to lower logistics... costs. The company used the solution to optimize cargo operations. The result was better resource use and cost savings. The case shows how smart logistics tools can boost supply chain performance.

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Global distributor (글로벌 제조사 판매법인) - Consumer Goods - Very Large

Cello Smart IOD helped a global distributor improve product and production logistics. The company used ePOD for real-time delivery tracking... and proof of delivery. With Smart IOD, they reduced input work by 30%. Total management and base work dropped by 10%. The solution prevented information errors and improved productivity.

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Pharmaceuticals Case Studies and Customer Success Stories with Samsung SDS

Samsung Biologics - Pharmaceuticals - Large

Incheon, South Korea

Samsung Biologics used Brity Automation from Samsung SDS to automate business processes with generative AI. They focused on automating SOP... Q&A and inspection workflows using Retrieval Augmented Generation (RAG) and large language models. The solution reduced SOP inspection time from 5 days to 2 days. This helped improve compliance and audit readiness. The project included a proof of concept with Brity Automation and Web-Chat integration.

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Samsung Biologics - Pharmaceuticals - Very Large

Samsung SDS Brity Automation helped Samsung Biologics automate simple and repetitive tasks. The Brity RPA solution uses AI to boost... business productivity. Employees now spend more time on creative and core work. The automation platform reduces manual work and increases efficiency. Brity RPA supports digital transformation in the pharmaceuticals industry.

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Hospitality Case Studies and Customer Success Stories with Samsung SDS

 

A 글로벌 호텔 체인 - Hospitality - Very Large

Samsung SDS helped a global hotel chain manage customer information during COVID-19. The hotel needed to unify guest data from... different brands and locations. Samsung SDS provided an integrated membership solution. This allowed the hotel to analyze and use customer data more effectively. The hotel improved its ability to deliver personalized services and manage memberships.

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Consumer Services Case Studies and Customer Success Stories with Samsung SDS

Service Company A - Consumer Services - Medium

Samsung SDS cloud security service helped Service Company A handle fast-growing web and mobile traffic. The company needed a stable,... flexible cloud to run multiple B2C sites and keep costs low. Samsung SDS provided a cloud-based web application firewall, DDoS protection, and 24/7 security monitoring. The solution enabled zero hours of security control halt and made it easy to add new sites. Service Company A improved security, reduced manual work, and focused on key security events.

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Oil & Energy Case Studies and Customer Success Stories with Samsung SDS

 

GS Caltex - Oil & Energy - Large

Seoul, South Korea

Samsung SDS helped GS Caltex with digital transformation at their Global Development Center (GDC). The project started in 2019 and... focused on IT innovation and sustainability. GS Caltex used Samsung SDS GDC to improve IT operations and efficiency. The transformation led to an 8-10% reduction in IT costs and a 3.4% increase in productivity. GS Caltex now uses digital tools to support business growth and sustainability.

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Utilities Case Studies and Customer Success Stories with Samsung SDS

한국에너지공단 - Utilities

삼성SDS Brity Automation helped 한국에너지공단 automate business tasks. The solution improved work efficiency. The case shows how automation tools can... help the utilities sector. The story highlights digital transformation in public energy services.

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Wholesale Case Studies and Customer Success Stories with Samsung SDS

Kukdo Chemical - Chemicals - Large

Seoul, South Korea

Kukdo Chemical used Brity Works as its main collaboration tool. The company replaced old groupware with AWS Cloud-based BrityWorks for... mail and messaging. Employees now use one system for mail, approvals, and chat. Mobile access and integration with ERP and MES systems improved work speed. Security features protect company data. Kukdo Chemical saw faster business processing and better teamwork.

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Other Industry Case Studies and Success Stories with Samsung SDS

 

Hanatour - Travel & Tourism - Medium

Seoul, South Korea

Hanatour used ChatGPT Enterprise to improve work efficiency and customer experience. The company applied AI to automate business processes and... support direct communication. Employees used the tool to quickly find information and generate documents. Hanatour saw a 40% reduction in repetitive tasks. The solution helped the team focus on higher-value work.

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A sales corporation

Brity RPA helped automate logistics monitoring for an overseas sales corporation. The solution reduced manual, repetitive work. Employees could focus... on creative and core tasks. Brity RPA improved work productivity in logistics. The automation used AI-based RPA technology. The case highlights benefits for logistics process innovation.

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Anonymous

Cello OCR helped automate data processing. The solution reduced manual work. Employees could focus on creative and core tasks. The... company used AI-based RPA to improve productivity. The automation targeted repetitive and non-productive work. The case highlights benefits of logistics process automation.

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CMC Global

Brity Copilot helped CMC Global use personal agent features for work automation. The solution enabled hyperautomation and generative AI for... business tasks. CMC Global changed how they work, moving from simple repetitive tasks to complex processes. The company used Brity Copilot to create a custom automation solution.

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Customer Success Stories of Samsung SDS

 

XBOW

Samsung SDS Expands AI Security Partnership with XBOW

Samsung SDS is leveraging XBOW's AI technology to enhance its cybersecurity offerings. The partnership focuses on AI-driven vulnerability detection and... integrated cloud-security monitoring. Samsung SDS aims to improve service availability and information protection for corporate clients by using XBOW's platform for faster and more precise attack simulations.

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