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Manufacturing Case Studies and Customer Success Stories with Samsung SDS

Global Manufacturer - Manufacturing - Very Large

Samsung SDS implemented a public cloud solution for a global manufacturing company's MES. The solution delivered on-premise levels of stability,... speed, and performance. The company used Nexplant MES and cloud managed services to improve productivity and reduce downtime. The cloud migration helped support global business expansion. The project enabled flexible and integrated MES management.

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글로벌 제조사 및 유통사 - Manufacturing - Large

Cello Optimizer helped a global manufacturer and distributor optimize delivery routes. The Route Optimizer set the best delivery plans for... drivers handling dozens to hundreds of deliveries daily. This reduced dispatch planning time and cut the number of vehicles needed. The company lowered transportation costs using this logistics solution.

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글로벌 제조사 - Manufacturing - Very Large

Oracle Cloud Infrastructure helped 글로벌 제조사 cut IT costs by over 30%. The company moved its complex MIS from on-premise... to Oracle Cloud with help from Samsung SDS. The new cloud setup improved resource efficiency, reducing CPU core use by 30% and storage by 10%. 24x7 monitoring and a dedicated team increased system stability. Enhanced security features protected data and ensured business continuity.

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글로벌 제조사 (Global Manufacturer) - Manufacturing - Very Large

Samsung SDS Nexledger helped a global manufacturer cut contract processing time from 7 days to 3 days. The blockchain-based e-contract... system saved 450 million KRW annually in certificate costs for 4,500 suppliers. Nexledger improved document security and reduced risks of loss and forgery. The company now manages all contract records and originals in a trusted digital system. Nexledger's API and core features enabled secure authentication, e-signatures, and document verification.

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A global manufacturing and distribution company - Manufacturing - Very Large

The AI-powered control center helps a global manufacturing and distribution company manage logistics in real time. The system uses AI... for data analysis and quick response to logistics issues. It prevents risks before they happen. The company makes faster decisions and improves logistics operations. The testimonial highlights real-time management and risk prevention.

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삼성중공업 - Manufacturing

브리티 RPA helped 삼성중공업 automate office tasks. The AI-based RPA solution took over repetitive and non-productive work. Employees could focus... on creative and core tasks. This improved work productivity at the shipyard. The solution supports automation in manufacturing environments.

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하이테크 A사 - Manufacturing

Brity RPA helped 하이테크 A사 save 240,000 hours per year by automating 230 business tasks. The company used Brity RPA... across manufacturing, development, sales, and quality departments. Employees now focus on creative and core work instead of repetitive tasks. Automation reduced manual errors and improved quality. Productivity increased with 24/7 operations and optimized HR resources.

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조광페인트 - Manufacturing

Brity Works helped 조광페인트 boost work productivity by unifying email, messenger, video meetings, and portal into one platform. Employees now use... mobile apps for work anywhere, raising service usage for field staff. The SaaS model lets IT staff focus on core tasks and ensures regular updates and strong security. API-based integration connects business systems, making data access easier and safer. Enterprise-level data protection keeps company information secure.

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에코프로비엠 - Manufacturing

삼성SDS 클라우드 매니지드 서비스로 에코프로비엠은 핵심 시스템 MES를 클라우드로 전환했다. 에코프로비엠은 2차 전지 핵심소재 생산 기업이다. 생산 공장 확장에 따라... 공정 관리의 통합과 유연성이 필요했다. 클라우드 전환으로 통합 운영과 효율성이 높아졌다. 하이브리드 클라우드 플랫폼이 도입되었다.

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에코프로 - Manufacturing

에코프로 used 삼성SDS 스마트 ERP to build a global business management system. The company wanted to support innovation and growth... with a next-generation ERP solution. 삼성SDS provided a total ERP service, from IT strategy to system operation. The solution helped 에코프로 align business strategy with advanced technology. Now, 에코프로 has a strong foundation for global operations.

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C 중공업 - Manufacturing

Brightics Law helped C 중공업 cut contract review time by half. The company used the intelligent document search to find... risks in shipbuilding contracts. The solution flagged differences between documents and extracted key clauses. C 중공업 also reduced labor hours by 50%. The tool improved accuracy and lowered losses from contract errors.

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대동 - Manufacturing

삼성SDS는 대동의 ERP 시스템을 혁신했다. 대동은 미래농업 추진을 위해 ERP를 도입했다. 이로 인해 업무 효율성이 높아졌다. 제조업 분야에서 디지털 전환이... 가속화됐다. ERP 혁신으로 데이터 관리가 쉬워졌다. 대동은 미래농업 경쟁력을 강화했다.

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글로벌 제조사 판매법인 - Manufacturing

Cello Smart IOD helped 글로벌 제조사 판매법인 improve logistics quality and productivity. The solution stopped IOD notification delays and fixed... information mismatches. IOD input work dropped by 30%. Total management and related tasks fell by 10%. Productivity increased with real-time transport tracking and ePOD features.

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글로벌 제조사 및 유통사 - Manufacturing

Samsung SDS helped a global manufacturer and distributor optimize warehouse loading. The solution improved warehouse operations and reduced logistics costs.... The case highlights supply chain optimization and logistics technology. The focus is on efficiency and cost savings for manufacturing and distribution.

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글로벌 제조사 - Manufacturing

Order Center helped 글로벌 제조사 manage export orders on one screen. The company saved 66M/M per year by using a... single portal for schedule checks. Shipping document entry became automated, reducing errors. Shipping request time dropped by about 10 times. This improved logistics and order management efficiency.

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글로벌 정밀화학 제조사 - Manufacturing

Cello helped a global precision chemical manufacturer improve hazardous materials logistics. The company unified logistics management with Samsung SDS. They... optimized routes for safety and cost savings. The solution increased safety in hazardous goods transport. Logistics costs went down. The company used advanced IT and process innovation for better logistics efficiency.

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국도화학 - Manufacturing

Brity Works helped 국도화학 speed up work and improve efficiency. The company used Brity Mail and Brity Messenger to bring... all collaboration tools into one place. Employees now access mail, approvals, and messages in a single system. Mobile support and API integration with ERP and MES made work easier. Security features protect company data and keep collaboration safe.

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Kukdo Chemical - Manufacturing - Large

Seoul, South Korea
Collaboration tool integration Mobile-enabled approval workflows Collaboration platforms Workflow automation

Kukdo Chemical used BrityWorks as its main collaboration tool. Employees now use one system for mail, messenger, and approvals. The... new tool links with ERP and MES, making work faster. Mobile access and integrated approvals save time. Security features protect company data. Collaboration is easier and safer for everyone.

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Global Manufacturer - Manufacturing - Very Large

Supply chain management automation Demand forecasting and scenario planning Supply chain optimization Cloud platform adoption

Samsung Cloud Platform helped a global manufacturer cut costs and boost efficiency. The company faced supply chain delays due to... export embargos and material shortages. They used SCM SaaS to automate and improve supply chain management. AI and in-memory tech enabled faster scenario planning and smarter decisions. The new system reduced planning time and restored operations quickly after disruptions.

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Chokwang Paint - Manufacturing - Medium

Busan, South Korea
Collaboration platform integration Mobile access for remote work Collaboration software Workforce management

Brity Works helped Chokwang Paint boost employee productivity by connecting groupware, portal, video conferencing, and messenger in one platform. The company replaced... its old groupware to solve issues with service integration and lack of mobile support. Employees now use a single sign-on for easy access to all tools. Mobile apps let staff work from anywhere. The SaaS model ensures regular updates and strong security. Chokwang Paint now processes business tasks faster and more efficiently.

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Consumer Electronics Case Studies and Customer Success Stories with Samsung SDS

글로벌 전자 제조사 - Consumer Electronics - Very Large

SDS EHS Platform helped a global electronics manufacturer standardize its environment, health, and safety (EHS) processes. The company unified EHS... management across domestic and international sites, reducing time and costs. Real-time risk monitoring and data-driven analytics improved regulatory compliance. The new system supports risk prevention and aims for zero workplace incidents.

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솔루엠 - Consumer Electronics

Brity Works helped 솔루엠 build a secure, integrated collaboration system. The company improved work efficiency for 2,900 employees across global... offices. Security features like external mail control and access restrictions stopped data leaks. SSO and API integration made daily tasks faster and easier. The solution used AWS cloud, boosting both productivity and information security.

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삼성전자인도법인 - Consumer Electronics

브라이틱스 AI helped 삼성전자인도법인 predict mobile phone sales and optimize promotion pricing. The company used data-driven analysis to improve business... decisions. Anuj Kumar Jain from the Business Innovation team said the service made data-based business transformation a reality. The Brightics ML platform provided fast, efficient analytics and a visual modeling environment. This case shows how AI-powered analytics can drive better outcomes in consumer electronics.

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삼성전자 오스트리아법인 - Consumer Electronics

Brightics AI helped 삼성전자 오스트리아법인 predict demand with more detail. This stopped overstock and cut logistics costs. The company avoided... waste and increased sales chances. The AI platform gave fast, clear data analysis. This improved supply chain efficiency. The solution focused on AI-based demand forecasting for consumer electronics.

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삼성 - Consumer Electronics

Brity Messenger and Brity Meeting helped 삼성 run a large online hiring test during COVID-19. The system let proctors watch... test-takers in real time and stopped cheating. The online test cut costs, saved time, and kept people safe from infection. Applicants found the process easy and safe. 삼성 led the way in remote hiring with this new system.

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A 글로벌 전자 제조사 - Consumer Electronics

Brightics AI helped a global electronics manufacturer predict market changes using AI and machine learning. The company built a model... development and analytics platform on AWS Public Cloud. This platform improved forecasting accuracy and supported sales strategy. The solution enabled fast, secure scaling and easy collaboration for data scientists. The company could now predict market shifts early and manage resources efficiently.

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글로벌 전자 제조사 - Consumer Electronics

삼성SDS 에너지 통합 관리 시스템으로 글로벌 전자 제조사는 연간 1,500억 원의 에너지 비용 문제에 대응했다. 실시간 에너지 소비 현황과 설비별... 효율을 분석해 낭비 요소를 빠르게 찾고 즉각 대응했다. 데이터 기반 모니터링과 자동화로 업무 효율이 크게 개선됐다. 에너지 비용 절감과 합리적 운영이 가능해졌다. AI와 IoT 기반 Brightics 플랫폼이 핵심 역할을 했다.

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글로벌 e커머스 시스템을 운영하는 최첨단 IT제품 생산 고객사 - Consumer Electronics

SDS SRE helped a global e-commerce company automate system operations. The customer faced slow product launches and poor collaboration due... to siloed development and manual processes. SDS SRE standardized scripts, improved deployment pipelines, and enabled real-time collaboration. The solution reduced operational costs and improved system reliability. Automation sped up new system builds and increased productivity.

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국내 전자부품 제조사 - Consumer Electronics

Nexplant EAM helped a leading Korean electronic components manufacturer manage assets across global sites. The company faced challenges with scattered... facilities, outdated systems, and the need for predictive maintenance. Nexplant EAM standardized asset data, automated maintenance orders, and improved spare parts management. The new system boosted equipment reliability, reduced breakdowns, and cut inventory and purchasing costs. The company now enjoys better productivity and optimized asset lifecycle management.

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국내 전자 조립 제조사 - Consumer Electronics

Brightics AI helped a Korean electronics assembly manufacturer build a smart quality analysis platform. The company faced high costs and... trust issues from product defects. They used Brightics AI to connect data from parts, manufacturing, shipping, and the market. This platform enabled early detection of defects and automated root cause analysis. As a result, they reduced quality costs and improved process efficiency.

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Samsung Electronics - Consumer Electronics - Very Large

Suwon, South Korea
Cloud migration for content management Cloud infrastructure modernization

Samsung Electronics migrated its Adobe Experience Manager (AEM) CMS to AWS with help from Samsung SDS America. The move enabled... stable performance and faster time-to-market for new features. The cloud migration cut infrastructure costs and minimized business disruption. The cutover window was less than an hour, ensuring high productivity. The new cloud-based platform improved digital publishing and marketing agility.

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SoluM - Consumer Electronics - Medium

Seoul, South Korea
Groupware and business communication Collaboration tools Security management

Brity Works was deployed at SoluM to replace their old groupware. The AWS cloud-based solution improved employee efficiency and convenience.... Security features like external email control and access restrictions helped prevent information leaks. SSO and API integration made work faster for 2,900 global employees. SoluM now has secure, integrated business communication tools.

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Information Technology and Services Case Studies and Customer Success Stories with Samsung SDS

Samsung SDS - Information Technology And Services - Very Large

Brity RPA helped Samsung SDS automate repetitive tasks during the COVID-19 emergency. The AI-based RPA solution let bots handle simple... work. Employees could focus on creative and important tasks. This improved business productivity. Brity Automation supported real-time response needs.

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섹타나인 (Secta9ine) - Information Technology And Services - Medium

ChatGPT Enterprise helped 섹타나인 standardize AI use across the company. Before, teams used different AI tools, causing security and data... management issues. With ChatGPT Enterprise, 섹타나인 set a company-wide AI standard and improved security. Employees now automate meeting notes and drafts, saving time. Communication between teams is smoother. The company is building an AI-native work environment for better productivity.

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섹타나인 - Information Technology And Services - Large

ChatGPT Enterprise helped 섹타나인 standardize AI use across the company. Before, teams used different AI tools, causing security and data... issues. With ChatGPT Enterprise, they set up a secure, shared AI platform. This improved document writing, meeting notes, and team communication. The company now moves toward an AI-native work environment with better productivity.

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삼성SDS - Information Technology And Services

Brity RPA/Assistant helped 삼성SDS automate COVID-19 health surveys for 12,000 employees. Manual survey collection wasted time and resources. With automation,... 75% of employees responded within 10 minutes and 90% within 2 hours. The solution saved 115 hours per week and eliminated human error. Real-time data enabled fast response to health risks.

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베슬에이아이 (VESSL AI) - Information Technology And Services

VESSL AI used 삼성 클라우드 플랫폼(SCP) GPUaaS to solve GPU infrastructure challenges. The company shifted focus from managing hardware to... innovating its MLOps and LLMOps platform. SCP GPUaaS provided stable, scalable GPU resources and strong technical support. This led to higher customer trust and faster platform development. VESSL AI now serves more clients and plans global expansion using SCP GPUaaS.

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한국인터넷진흥원(KISA), SK텔레콤 - Information Technology And Services

삼성SDS 데이터 결합 분석 서비스로 KISA와 SK텔레콤은 불법 스팸 실태를 분석했습니다. 2021년 정부 시범사업에서 스팸 신고 정보와 고객 정보를 가명... 처리해 결합했습니다. 분석 결과, 남성의 스팸 신고 비율이 64.4%로 여성보다 1.8배 높았습니다. 50대가 28.6%로 가장 높은 신고 비율을 보였습니다. 도박 스팸이 가장 많았고, 데이터 결합은 통신 분야 최초로 공공과 민간 데이터를 함께 활용했습니다.

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업스테이지 - Information Technology And Services

삼성 클라우드 플랫폼 GPUaaS로 업스테이지는 글로벌 GPU 수급난 속에서도 H100 GPU를 안정적으로 확보했다. 자체 데이터센터 대신 GPUaaS를 선택해 비용 효율성과... 빠른 AI 모델 개발을 동시에 달성했다. OCR 기반 AI 문서 처리 자동화로 국내 보험사 문서의 60% 이상을 처리하며, 개발자 만족도도 높았다. GPUaaS의 안정성, 합리적 비용, 빠른 속도가 업스테이지의 AI 혁신을 뒷받침했다.

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S IT社 - Information Technology And Services

Brightics Law helped S IT社 improve their legal system. They used AI contract analysis to automate review tasks. The solution... increased productivity and made contract risk analysis faster. S IT社 now finds and uses past review cases more easily. The system recommends key clauses and detects contract risks. This improved legal process efficiency for S IT社.

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KEA(한국전자정보통신산업진흥회) - Information Technology And Services

Brightics AI and AWS helped KEA build a big data platform for electronics companies. KEA needed fast IoT integration and... secure, scalable cloud infrastructure. SamsungSDS designed an AWS-based architecture with data lake, analytics, and visualization tools. The DAMDA platform lets manufacturers and startups enter the market without building their own IoT service. KEA now supports digital transformation and new business models for the electronics sector.

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Government Administration Case Studies and Customer Success Stories with Samsung SDS

송파구청 - Government Administration

브리티 RPA helped 송파구청 automate civil complaint processing. The AI-based RPA solution took over repetitive and simple tasks. Staff could... then focus on creative and core work. This improved work productivity for the government office. The solution reduced manual effort in daily operations.

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차세대 전자정부 - Government Administration

삼성SDS는 차세대 전자정부를 위해 신기술 기반의 개방형 클라우드 플랫폼을 구축했다. 이 프로젝트는 글로벌 e커머스 시스템의 통합 운영 자동화와 SRE 적용에... 중점을 두었다. 정부 부문에서 클라우드와 자동화 기술을 활용해 효율성과 신뢰성을 높였다. 결과적으로 전자정부 서비스의 지능화와 운영 안정성이 강화되었다.

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행정안전부 - Government Administration

삼성SDS built a nationwide disaster safety communication network for 행정안전부. The solution created a single communication infrastructure for police, fire,... and local governments. This 4th generation wireless network allows fast and easy sharing of disaster situations. The project used advanced 5G network design and operation services. Multiple agencies now share information quickly and securely.

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한국도로공사 - Government Administration

Brity Automation helped 한국도로공사 automate public sector tasks using generative AI. The AI-based RPA solution reduced repetitive work. Employees now... focus on creative and core tasks. Productivity improved with Brity RPA. The solution supports government digital transformation.

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전라북도청 - Government Administration

Samsung Cloud Platform helped 전라북도청 build a secure public cloud service system. The challenge was to meet urgent digital needs... and boost the local economy with digital services. SamsungSDS provided a private cloud, custom security, and automated tools for over 300 systems. The result was better system security, faster response times, higher public service satisfaction, and lower power use.

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국가보훈부 - Government Administration

브리티 RPA는 국가보훈부의 행정업무 자동화를 지원했다. 9개 업무에 적용해 연간 46,343시간이 필요하던 작업을 18,679시간으로 줄였다. 교육 지원 업무에서 연 6,300시간,... 생활지원금 공문 작성에서 연 6,048시간을 절감했다. 수작업 오류가 줄고, 행정 효율성과 생산성이 크게 높아졌다. 담당자들은 GUI 기반 설계와 빠른 지원을 높이 평가했다.

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Jeonlabuk-do Provincial Office - Government Administration - Medium

Jeonju, South Korea
Cloud infrastructure for government services Cloud migration Government digital platforms

Samsung SDS helped Jeonlabuk-do Provincial Office move to a secure private cloud. The project improved system security and data backup.... Cloud software vulnerabilities were reduced. System response time and throughput increased. Power usage dropped after the cloud transition. The government now delivers better digital services using the Samsung Cloud Platform.

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Construction Case Studies and Customer Success Stories with Samsung SDS

B엔지니어링 (B Engineering) - Construction - Large

Samsung SDS Cloud Service helped B Engineering cut infrastructure costs by 45%. The company faced network speed and availability issues... across global sites. Samsung SDS provided a multi-cloud solution using AWS, Azure, and Cloud eXchange. This enabled stable, secure, and cost-effective operations. B Engineering improved productivity and reduced IT operating costs.

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삼성엔지니어링 - Construction

AWS 기반 데이터뱅크 플랫폼으로 삼성엔지니어링은 설계 데이터 효율성을 80% 높였습니다. 복잡한 설계 데이터베이스를 통합해 전 세계에서 빠른 데이터 공유가 가능해졌습니다.... AWS Glue, DataSync, S3, Aurora, Athena, Lambda 등 클라우드 서비스로 데이터 레이크를 구축했습니다. 사용자 친화적 대시보드로 프로젝트별 데이터 품질을 관리합니다. 설계 품질과 글로벌 협업 경쟁력이 크게 향상됐습니다.

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S 건설 - Construction

Brightics Law by 삼성SDS helped S 건설 cut ITB analysis time and reduce human error. The AI solution automated document... review and risk detection. S 건설 now manages documents in a database, not in silos. The system supports fast, accurate analysis for many projects at once. This digital transformation lets S 건설 respond quickly to changing needs.

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B엔지니어링 - Construction

Brity RPA helped B엔지니어링 automate finance tasks and save 23,000 hours per year. The company used Samsung SDS Brity RPA... to handle repetitive EPC work, boosting productivity and cutting costs. Automation covered payment guarantees, work result collection, daily site records, and tax invoice links. B엔지니어링 praised the stable operation, easy monitoring, and maintenance services. The solution used GUI tools, action libraries, and scheduler features for seamless process automation.

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A건설 - Construction

브라이틱스 AI, 브라이틱스 IoT, 그리고 Brity RPA를 사용해 A건설은 건설 현장의 안전 관리 플랫폼을 만들었습니다. 이 플랫폼은 실시간 데이터 수집,... 안전사고 예측, 그리고 수작업 정보의 디지털화를 지원합니다. 클라우드 기반 시스템으로 보안성과 확장성을 높였습니다. 주요 안전 관리 요소를 데이터베이스로 통합해 분석과 예측이 가능해졌습니다. 연간 약 620억 원의 비용 절감 효과를 기대하고 있습니다.

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글로벌 엔지니어링사 - Construction

SDS Hybrid Cloud Platform helped 글로벌 엔지니어링사 cut costs and speed up IT setup for overseas projects. The company moved... from on-premise to a hybrid cloud, using private cloud for headquarters and public cloud for field sites. This change made it easy to manage systems, improved data security, and allowed fast recovery from failures. The platform enabled integrated operations and removed the need for on-site IT staff. The solution used strong security and automated monitoring for better control.

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Financial Services Case Studies and Customer Success Stories with Samsung SDS

모바일 페이먼트사 - Financial Services

SDS Hybrid Cloud Platform enabled 모바일 페이먼트사 to run mobile payment services without interruption, even during sudden spikes in financial transactions. The company needed... 365-day uptime, strong security, and disaster recovery. SamsungSDS delivered a hybrid cloud solution with global load balancing, automated migration, and 24x365 security monitoring. The result is stable, secure, and always-on mobile payment operations.

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삼성 금융네트웍스 모니모 - Financial Services

Samsung Cloud Platform helped 삼성 금융네트웍스 모니모 improve their financial services. The company chose this cloud solution for better performance... and reliability. The platform supports secure and scalable operations. This case shows the value of cloud technology in financial services.

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BNK 투자증권 - Financial Services

브리티 RPA helped BNK 투자증권 with digital transformation in financial services. The AI-based RPA solution automated repetitive and non-productive tasks.... Employees could focus on creative and core work. This improved work productivity. The solution made digital change easy for the finance sector.

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금융사 IT센터 - Financial Services

삼성SDS 데이터 센터 구축 서비스로 금융사 IT센터는 방대한 데이터를 효과적으로 제어할 수 있게 됐습니다. 클라우드 전환 로드맵과 무중단 시스템 이전으로... 비즈니스 중앙화와 실시간 소통이 가능해졌습니다. 재해복구센터 고도화와 실시간 데이터 복제로 IT 인프라가 크게 개선됐습니다. 통합 인프라 운영과 관리가 쉬워졌습니다. 디지털 혁신 전략이 금융 시장 경쟁력 확보에 도움을 주었습니다.

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국내 금융사 - Financial Services

삼성SDS는 국내 금융사의 글로벌 e커머스 시스템에 SRE(사이트 신뢰성 엔지니어링)를 적용했다. 이로써 금융 디지털 채널 구조를 개선했다. 서비스 경쟁력이 강화되었다. 운영... 자동화가 이루어졌다. 결과로 시스템의 신뢰성과 효율성이 높아졌다.

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S카드사 - Financial Services

Nexledger helped S카드사 cut annual costs by 290 million KRW. The company used blockchain to verify electronic documents. This removed... the need for an outside document center. S카드사 improved operational stability and reduced service risk. Nexledger's digital stamping and hash management features made document handling safer and more efficient.

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Food & Beverages Case Studies and Customer Success Stories with Samsung SDS

대상웰라이프 - Food & Beverages

브리티 오토메이션 helped 대상웰라이프 move to hyper-automation. The company used AI and automation to change how they work. They automated... simple and complex tasks. This made their business run better. The solution is made for each company and uses generative AI.

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C 푸드 서비스사 - Food & Beverages

데이터 결합 분석 서비스 helped C 푸드 서비스사 combine health checkup results and meal data for A사 employees. The solution used... pseudonymized data to protect privacy. C사는 could monitor changes in eating habits and link them to health outcomes. The analysis showed differences between collected disease data and actual health checkups. The service enabled ongoing tracking of employee wellness and improved menu recommendations.

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국내 식품 제조 및 유통 전문사 - Food & Beverages

Samsung Cloud Platform helped a leading Korean food and beverage company move from on-premises to cloud. The company needed better... system stability and scalability after expanding its business. SamsungSDS provided a secure, scalable cloud infrastructure with disaster recovery and managed services. The new system allows fast scaling, improved security, and more stable operations. The company can now focus more on business tasks, with IT managed by experts.

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Fresh Food Chain - Food & Beverages - Medium

South Korea
Cloud infrastructure migration for business systems Disaster recovery and security enhancement Cloud migration IT security

Fresh Food Chain faced growing system demands after expanding into a new building. Their on-premise IT setup risked data loss,... downtime, and security breaches. Samsung SDS migrated their infrastructure to the Samsung Cloud Platform. The solution included disaster recovery, VPN-secured access, and managed service provider support. Fresh Food Chain now scales resources quickly, recovers from failures faster, and has stronger security against threats like DDoS and hacking.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Samsung SDS

글로벌 물류사 - Transportation/Trucking/Railroad - Large

Brity RPA cut shipment tracking time from 30 seconds to just 1. 5 seconds for 글로벌 물류사. The company automated...repetitive manual work with this AI-powered automation solution. This led to much faster cargo tracking and higher work efficiency. Productivity improved as manual tasks were reduced. The logistics company saw a big boost in operational speed.

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한국철도공사 (KORAIL) - Transportation/Trucking/Railroad

브리티 RPA는 한국철도공사에서 47개 행정업무를 자동화했다. 연간 34,253시간의 작업시간을 절감했다. 반복적인 민원 처리, 자격 유효기간 관리, 장학금 처리, 전표 생성... 등 다양한 업무에 적용했다. 실시간 모니터링으로 휴먼 에러를 줄였다. 업무 효율성과 대국민 서비스 품질이 크게 향상됐다.

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글로벌 물류사 - Transportation/Trucking/Railroad

Brity RPA by Samsung SDS automated cargo tracking for a global logistics company. The company used AI-based automation to replace... slow, manual tracking tasks. Tracking speed improved from 30 seconds to just 1.5 seconds. This boosted efficiency in logistics operations. The solution cut repetitive work and made tracking much faster.

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A global transportation organization - Transportation/Trucking/Railroad - Very Large

Mobile device management automation Workforce management

Samsung SDS Zero Touch Mobility (ZTM) helped a global transportation organization automate mobile device management. The company faced long device... setup times, high IT support costs, and compliance risks. ZTM reduced device deployment from months to weeks and cut IT workload. Real-time security and compliance monitoring improved data protection. Custom workflows let teams manage devices based on their needs.

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Retail Case Studies and Customer Success Stories with Samsung SDS

유통사 - Retail

브리티 RPA는 유통사의 리테일 물류와 유통 업무를 자동화합니다. 반복적이고 비생산적인 작업을 봇이 처리합니다. 직원들은 더 창의적이고 중요한 일에 집중할 수... 있습니다. IT 기반 물류 서비스로 수작업을 줄이고 프로세스를 혁신합니다. AI 챗봇 브리티 어시스턴트로 디지털 워커를 쉽게 구현합니다.

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에스와이에스리테일 - Retail

에스와이에스리테일 moved its online store to AWS cloud with SamsungSDS. The company faced frequent service outages and slow data processing... on its old UNIX system. After the cloud migration, 에스와이에스리테일 cut infrastructure costs by 50%. Resource provisioning time dropped from 3 months to 1 day. The new setup enabled stable, uninterrupted service even during peak shopping periods.

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B 리테일제조유통사 - Retail

삼성SDS 데이터 결합 분석 서비스 helped B 리테일제조유통사 analyze customer purchase data and external sources like telecom and real estate. The company wanted... to find new customer patterns and predict sales at each dealership. They combined pseudonymized customer data with telecom movement and real estate info. This let them spot weekend habits and competitor visits. They predicted sales by region and found areas with high potential for promotions.

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국내 유통사 - Retail

Cello helped 국내 유통사 improve convenience store logistics. The company used Cello Loading/Routing Optimizer for better loading and route planning.... Picking and packing became faster and more accurate. Real-time dashboards gave managers and owners better visibility. The result was more efficient and timely logistics for convenience stores.

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Banking Case Studies and Customer Success Stories with Samsung SDS

B은행 - Banking

Nexledger helped B은행 build a blockchain-based policy loan platform. The bank faced complex loan procedures and verification steps for policy... loans, causing customer inconvenience and operational inefficiency. Nexledger streamlined the process by enabling real-time information sharing and reducing manual reconciliation. The new platform reduced paperwork for customers and improved response to loan-related inquiries. B은행 also gained a scalable system for future services and integrated management.

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NH농협은행 - Banking

NH농협은행 used 삼성SDS Brity Automation to automate field operations. The bank wanted to improve work efficiency. Brity Automation helped streamline... tasks. This led to better productivity in banking operations. The solution focused on real-world banking needs. The case highlights automation in the banking industry.

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A은행 - Banking

Nexfinance AICR helped A은행 automate export and import legal reviews. The bank faced rising costs and errors from manual checks.... Nexfinance AICR used AI-based OCR to process unstructured documents. The solution increased review productivity by 4.5 times with the same staff. It reduced human error and improved review accuracy. The bank now manages 5 million documents yearly as high-quality big data.

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Hospitality Case Studies and Customer Success Stories with Samsung SDS

하이원 리조트 - Hospitality

브리티 오토메이션 helped 하이원 리조트 automate work tasks. The resort used the solution to improve business processes. The automation led... to successful results. This case shows how digital transformation can help the hospitality industry. The story highlights the benefits of 업무 자동화 with 삼성SDS technology.

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A 글로벌 호텔 체인 - Hospitality

삼성SDS 데이터 결합 분석 서비스를 사용해 A 글로벌 호텔 체인은 각 호텔의 고객 정보를 가명 처리해 통합 분석했다. 코로나19로 인한 매출... 하락을 극복하려고 통합 멤버십 도입을 검토했다. 각 호텔이 별도 법인이라 고객 정보 공유가 어려웠지만, 가명 결합으로 교차 고객 현황과 소비 패턴을 파악했다. 이 분석으로 통합 멤버십 도입과 교차 마케팅의 효과를 예측할 수 있었다. 호텔 산업의 데이터 결합 분석과 멤버십 전략에 도움이 되었다.

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Automotive Case Studies and Customer Success Stories with Samsung SDS

PEGA - Automotive

Nexledger blockchain platform helps PEGA manage car warranty data. The solution tracks all parts from production to after-sales service. This... makes every part's history clear and easy to check. PEGA builds more trust with customers by using transparent warranty management. The platform offers high performance and easy blockchain service setup.

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국내 자동차 부품 제조사 - Automotive

넥스플랜트 MES로 국내 자동차 부품 제조사는 30개 생산 라인에 스마트 공장을 구축했다. 실시간 설비 모니터링과 LOT 추적 시스템으로 생산 지연과... 납기 지연을 줄였다. ERP 연동과 KPI 대시보드로 생산성과 품질 관리가 쉬워졌다. 작업자 실수도 줄고, 자재와 출하 현황을 한눈에 볼 수 있다. 생산성 향상과 안정적 납품에 성공했다.

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Utilities Case Studies and Customer Success Stories with Samsung SDS

한국에너지공단 - Utilities

삼성SDS Brity Automation helped 한국에너지공단 automate business tasks. The solution improved work efficiency. The case shows how automation tools can... help the utilities sector. The story highlights digital transformation in public energy services.

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한국남부발전 - Utilities

브리티 RPA helped 한국남부발전 save 33,000 hours per year by automating 25 business tasks. The company used RPA to cut... repetitive work, reduce errors, and boost productivity. Automation included tax invoice checks, contract downloads, and alarm event analysis. Staff now focus on key tasks while bots handle routine jobs. The solution fit strict network security needs for public utilities.

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Education Case Studies and Customer Success Stories with Samsung SDS

성균관대학교 - Education

브리티 RPA는 성균관대학교의 학사 지원 업무를 자동화했습니다. 이 AI 기반 RPA 솔루션은 반복적이고 비생산적인 작업을 Bot이 처리합니다. 직원들은 더 창의적이고... 중요한 일에 집중할 수 있습니다. 업무 생산성이 향상되었습니다. 교육 분야에서 업무 자동화와 효율성을 높였습니다.

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D 교육 서비스사 - Education

데이터 결합 분석 서비스 helped D 교육 서비스사 combine their own education data with HR data from client A사. The challenge was... to create better education content and models without using personal information. They used pseudonymized data to analyze learning outcomes and employee characteristics. This led to new insights and improved education services for their client. The solution enabled better tracking of learning performance and areas for improvement.

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Insurance Case Studies and Customer Success Stories with Samsung SDS

손해보험사 - Insurance

Brity Assistant helped 손해보험사 build a chatbot for insurance planners. The chatbot gives instant answers to insurance agents and staff,... improving work speed and customer service. Agents can now find information and answer client questions right away. This reduced call center costs and made work easier. The new system also boosted sales skills and customer satisfaction.

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한화생명 - Insurance

삼성SDS helped 한화생명 build a hybrid cloud platform using AWS and AWS Outpost. The company faced unpredictable traffic and needed... secure, flexible access for over 500 branches. The solution included scalable security zones, multi-account landing zones, and DevSecOps automation. As a result, 한화생명 improved agility, shortened development cycles, and achieved strong security for cloud and on-premise systems.

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Consumer Goods Case Studies and Customer Success Stories with Samsung SDS

아모레퍼시픽 - Consumer Goods

아모레퍼시픽 used 삼성SDS for SAP on AWS migration. They needed to move their ERP and 130+ services to the cloud... for better customer experience. 삼성SDS provided SAP migration, AWS architecture, and cloud optimization. The project improved SAP workload stability and cut average response time by 25%. 아모레퍼시픽 reduced IT costs and gained a flexible, leading digital platform.

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글로벌 제조사 판매법인 및 유통사 - Consumer Goods

Cello LMD helped 글로벌 제조사 판매법인 및 유통사 cut 2-person home delivery lead time from 4 days to 1 day. The solution improved... delivery route planning and visibility for large items like furniture and electronics. It benefited delivery companies, drivers, consumers, retailers, and brand shops. The service level now influences consumer purchase decisions. Cello LMD optimized last mile delivery for better customer experience.

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Pharmaceuticals Case Studies and Customer Success Stories with Samsung SDS

Samsung Biologics - Pharmaceuticals - Very Large

Samsung SDS Brity Automation helped Samsung Biologics automate simple and repetitive tasks. The Brity RPA solution uses AI to boost... business productivity. Employees now spend more time on creative and core work. The automation platform reduces manual work and increases efficiency. Brity RPA supports digital transformation in the pharmaceuticals industry.

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삼성바이오로직스 - Pharmaceuticals

브리티 RPA와 브리티 어시스턴트는 삼성바이오로직스의 업무 자동화를 지원합니다. 생성형 AI와 챗봇, RPA를 결합해 반복적인 업무를 자동화합니다. 직원들은 대화형 AI로 업무를... 더 빠르고 쉽게 처리합니다. AI 기반 자동화로 의사결정과 업무 속도가 향상됩니다. 디지털 혁신을 통해 업무 효율이 높아집니다.

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Entertainment Case Studies and Customer Success Stories with Samsung SDS

수퍼톤 (Supertone) - Entertainment

삼성 클라우드 플랫폼(SCP) GPUaaS로 수퍼톤은 AI 음성 합성 기술 개발을 가속화했다. TTS 모델 훈련 시간이 3배 단축되어 4일 만에 완료했다.... 멀티노드 GPU 클러스터로 문장 길이 제한을 200자에서 300자로 늘렸다. 시스템 안정성과 신속한 기술 지원으로 서비스 품질이 높아졌다. 수퍼톤은 글로벌 AI 음성 서비스로 성장하고 있다.

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Consumer Services Case Studies and Customer Success Stories with Samsung SDS

A서비스사 - Consumer Services

삼성SDS 클라우드 보안 서비스 helped A서비스사 handle fast-growing web and mobile app traffic. The company needed strong cloud security and... easy management for many B2C sites. With WAF, DDoS protection, and 24×365 monitoring, they stopped service gaps and improved security. The solution made it easy to add new sites and stopped zero-day attacks. Security operations became more efficient and focused.

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Oil & Energy Case Studies and Customer Success Stories with Samsung SDS

GS칼텍스 - Oil & Energy

삼성SDS GDC helped GS칼텍스 cut IT operating costs and improve service quality. GS칼텍스, a major oil and chemical company, needed... to secure skilled IT talent at competitive costs. They used a phased approach, starting with a pilot project and then moving infrastructure and core business systems to GDC. The transition reduced risk and ensured stable operations. GS칼텍스 now plans to expand GDC use to more areas, following a structured roadmap.

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Hospital & Health Care Case Studies and Customer Success Stories with Samsung SDS

질병검사 전문 의료기관 - Hospital & Health Care

SDS Cloud helped 질병검사 전문 의료기관 replace old equipment and build a stable IT system. The hospital used cloud redundancy... to keep services running even during failures. They set up backup systems to protect medical data. Real-time monitoring improved response to issues. The new cloud system supports future business growth and secure healthcare operations.

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Other Industry Case Studies and Success Stories with Samsung SDS

하나투어 - Travel - Large

ChatGPT Enterprise helped 하나투어 cut refund inquiries by about 40%. The company moved from personal AI use to a secure,... company-wide platform. AI now supports code review, project management, and customer service. SamsungSDS guided the rollout and security setup. AI tools improved productivity and customer response speed.

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CMC Global

Brity Copilot helped CMC Global use personal agent features for work automation. The solution enabled hyperautomation and generative AI for... business tasks. CMC Global changed how they work, moving from simple repetitive tasks to complex processes. The company used Brity Copilot to create a custom automation solution.

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Anonymous

Cello OCR helped automate data processing. The solution reduced manual work. Employees could focus on creative and core tasks. The... company used AI-based RPA to improve productivity. The automation targeted repetitive and non-productive work. The case highlights benefits of logistics process automation.

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A sales corporation

Brity RPA helped automate logistics monitoring for an overseas sales corporation. The solution reduced manual, repetitive work. Employees could focus... on creative and core tasks. Brity RPA improved work productivity in logistics. The automation used AI-based RPA technology. The case highlights benefits for logistics process innovation.

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글로벌 비즈니스사

SDS Hybrid Cloud Platform helped 글로벌 비즈니스사 move their SAP-based marketing system to the cloud. The company faced frequent service... outages and slow data processing with their old infrastructure. SamsungSDS designed a flexible cloud architecture and migrated applications and data quickly using Kubernetes containers. The new hybrid cloud platform improved reliability, security, and operational efficiency for marketing activities. The solution enabled faster, more flexible marketing operations without service interruptions.

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A multinational organization - Very Large

Automated mobile device management Workforce management

Samsung SDS Zero Touch Mobility helped a multinational organization with over 70,000 field workers automate mobile device management. The company switched... from a BYOD model to a corporate-owned, personally enabled approach. This reduced manual deployment steps by 84% and saved $300,000 annually in support costs. The organization achieved a 350% ROI and saved more than 90,000 hours each year. Security and operational efficiency improved across 90 countries.

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