Samsung SDS Overview

Samsung SDS offers a cloud service that plays a pivotal role in digital transformation for enterprises. As a leading provider, it supports businesses in leveraging cloud technology to enhance their IT infrastructure. The service is tailored for marketing data intelligence, enabling companies to harness data insights effectively. With capabilities in enterprise mobility management and zero-touch mobility, Samsung SDS ensures seamless data integration and management across devices. This service is particularly beneficial for organizations aiming to optimize their marketing strategies through data-driven decisions. Samsung SDS stands out by providing a robust platform that supports the evolving needs of modern enterprises, ensuring they remain competitive in a data-centric market.

Use Cases

Customers recommend Content Management, Channel Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Samsung SDS.

Other use cases:

  • Engaging And Following Up
  • Personalized Marketing
  • Social Media Analytics
  • Lead Analytics
  • Touchpoint Management
  • Proposal & Quote Management
  • Forecasting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Samsung SDS.

Samsung SDS Use-Cases and Business Priorities: Customer Satisfaction Data

Samsung SDS works with different mediums / channels such as Offline. Point Of Sale. Omnichannel etc.

Samsung SDS's features include Personalization. and Samsung SDS support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Samsung SDS analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector." - Global Manufacturer

Samsung SDS, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Samsung SDS offers enterprise IT solutions and leads digital transformation for clients. They also provide cloud services across the USA.

Popular Business Setting

for Samsung SDS

Top Industries

  • Education
  • Retail
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Samsung SDS is popular in Education, Retail, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Samsung SDS Customer wins, Customer success stories, Case studies

How can Samsung SDS enhance your Content Management process?

How does Samsung SDS facilitate Channel Management?

How can Samsung SDS optimize your Measuring Customer Satisfaction Workflow?

How does Samsung SDS facilitate Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Samsung SDS solved their Marketing Data Intelligence needs. Cuspera uses 115 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

CUSTOMERS TESTIMONIALS
Samsung SDS testimonial

Global Manufacturer

Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer
Samsung SDS testimonial

Global Manufacturer

The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer
Samsung SDS testimonial

SoluM

By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions.

Testimonial By SoluM
CUSTOMERS TESTIMONIALS
Samsung SDS testimonial

Global Manufacturer

Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer
Samsung SDS testimonial

Global Manufacturer

The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer
Samsung SDS testimonial

SoluM

By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions.

Testimonial By SoluM

C 푸드 서비스사 - Food & Beverages

데이터 결합 분석 서비스 helped C 푸드 서비스사 combine health checkup results and meal data for A사 employees. The solution used pseudonymized data to protect privacy. C사는 could monitor changes in eating habits and l...ink them to health outcomes. The analysis showed differences between collected disease data and actual health checkups. The service enabled ongoing tracking of employee wellness and improved menu recommendations.

Read on →

S 건설 - Construction

Brightics Law by 삼성SDS helped S 건설 cut ITB analysis time and reduce human error. The AI solution automated document review and risk detection. S 건설 now manages documents in a database, not in silos. ...The system supports fast, accurate analysis for many projects at once. This digital transformation lets S 건설 respond quickly to changing needs.

Read on →

국내 전자부품 제조사 - Consumer Electronics

Nexplant EAM helped a leading Korean electronic components manufacturer manage assets across global sites. The company faced challenges with scattered facilities, outdated systems, and the need for p...redictive maintenance. Nexplant EAM standardized asset data, automated maintenance orders, and improved spare parts management. The new system boosted equipment reliability, reduced breakdowns, and cut inventory and purchasing costs. The company now enjoys better productivity and optimized asset lifecycle management.

Read on →

Kukdo Chemical - Manufacturing

Brity Works helped Kukdo Chemical with digital transformation. The company faced issues with separate mail and payment systems and no mobile support. Brity Works unified collaboration tools like mail..., messenger, and scheduling in one platform. Employees now work together more easily and securely. The new system links with ERP and MES, making key information easy to access. Approval work time is reduced and business processing is faster.

Read on →

A건설 - Construction

브라이틱스 AI, 브라이틱스 IoT, 그리고 Brity RPA를 사용해 A건설은 건설 현장의 안전 관리 플랫폼을 만들었습니다. 이 플랫폼은 실시간 데이터 수집, 안전사고 예측, 그리고 수작업 정보의 디지털화를 지원합니다. 클라우드 기반 시스템으로 보안성과 확장성을 높였습니다. 주요 안전 관리 요소를 데이터베이스로 통합해 분석과 예측이 가능해졌습니다. 연간... 약 620억 원의 비용 절감 효과를 기대하고 있습니다.

Read on →

모바일 페이먼트사 - Financial Services

SDS Hybrid Cloud Platform enabled 모바일 페이먼트사 to run mobile payment services without interruption, even during sudden spikes in financial transactions. The company needed 365-day uptime, strong securit...y, and disaster recovery. SamsungSDS delivered a hybrid cloud solution with global load balancing, automated migration, and 24x365 security monitoring. The result is stable, secure, and always-on mobile payment operations.

Read on →

[AI Era Office & Life] Samsung SDS Generative AI Service │ Brity Copilot

Video Thumbnail
lightning

Peers used Samsung SDS for content management and channel management

Samsung SDS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (5)
Analytics

4.51/5

Read Reviews (26)
Custom Reports

4.28/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.91/5

Read Reviews (5)
Analytics

4.51/5

Read Reviews (26)
Custom Reports

4.28/5

Read Reviews (21)

Software Failure Risk Guidance

?

for Samsung SDS

Top Failure Risks for Samsung SDS

Samsung SDS Co., Ltd. News

Product

Samsung SDS to offer AI interpretation at intl insurance conference

Samsung SDS will provide AI-powered simultaneous interpretation at the Pacific Insurance Conference in Seoul using its Brity Copilot platform. This marks the first use of the personal agent's interpretation function at a major event. The platform supports multiple languages and will expand its capabilities by November. Samsung SDS plans to introduce more agent-based features to enhance workplace collaboration.

Product

Samsung SDS expands AI service offerings for enterprise clients

Samsung SDS announced its expansion into full-stack AI services for enterprises, aiming to lead in AI transformation. Key offerings include the generative AI platform FabriX and tools like Brity Copilot, which provide autonomous AI capabilities. CEO Lee June-hee highlighted the importance of AI in driving corporate innovation and efficiency during the REAL Summit 2025.

Product

Samsung SDS: "We Aim to Be the Enterprise Innovation Partner with AI Agents" (Comprehensive)

Samsung SDS aims to lead enterprise AI innovation with its comprehensive AI solutions, including FABRIX, Brity Copilot, and Brity Automation. These services offer a full stack of AI capabilities, enabling autonomous decision-making and work automation. CEO Junhee Lee highlighted their differentiation through deep client understanding and expressed interest in the National AI Computing Center project.

Product

Samsung Galaxy Tab Active5 Enterprise Edition launched in India

Samsung has launched the Galaxy Tab Active5 Enterprise Edition in India, targeting professionals in challenging environments. The tablet features an 8-inch screen, octa-core processor, and runs on Android 15 with seven years of OS updates. It includes a replaceable battery, Knox Suite security, and productivity tools like Brity Works and Zello for Work. The device is priced at Rs. 49,999 for 6GB RAM and Rs. 56,999 for 8GB RAM.

Samsung SDS Co., Ltd. Profile

Company Name

Samsung SDS Co., Ltd.

HQ Location

100 Challenger Road Ridgefield Park, NJ 07660 844-400-7372

Employees

10,001+

Social

Financials

NA