Samsung SDS Overview
Samsung SDS offers a cloud service that plays a pivotal role in digital transformation for enterprises. As a leading provider, it supports businesses in leveraging cloud technology to enhance their IT infrastructure. The service is tailored for marketing data intelligence, enabling companies to harness data insights effectively. With capabilities in enterprise mobility management and zero-touch mobility, Samsung SDS ensures seamless data integration and management across devices. This service is particularly beneficial for organizations aiming to optimize their marketing strategies through data-driven decisions. Samsung SDS stands out by providing a robust platform that supports the evolving needs of modern enterprises, ensuring they remain competitive in a data-centric market.
Use Cases
Customers recommend Content Management, Channel Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Samsung SDS.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Samsung SDS.
Samsung SDS Use-Cases and Business Priorities: Customer Satisfaction Data
Samsung SDS works with different mediums / channels such as Offline. Point Of Sale. Omnichannel etc.
Samsung SDS's features include Personalization. and Samsung SDS support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Samsung SDS analytics capabilities include Analytics, and Custom Reports.
Reviews
"By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as extern...al e-mail outgoing control and external access restrictions." - SoluM
Peer review evidence (same sources as the product rating summary)
"...Considers individual store identity while providing integrated contents management and distribution between HQ and store. ..." Intelligent Retail
"...Optimizes channels by collecting various in-store information such as foot traffic, demographics, preference, length of visit, etc...." Intelligent Retail
"...Customer satisfaction will be enhanced by utilizing the Omni-channel services based on the mobile devices...." Intelligent Retail
Samsung SDS, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Samsung SDS offers enterprise IT solutions and leads digital transformation for clients. They also provide cloud services across the USA.
Popular Business Setting
for Samsung SDS
Top Industries
- Education
- Retail
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Samsung SDS is popular in Education, Retail, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Samsung SDS Customer wins, Customer success stories, Case studies
How efficiently Does Samsung SDS manage your Content Management?
What makes Samsung SDS ideal for Channel Management?
What solutions does Samsung SDS provide for Measuring Customer Satisfaction?
Why is Samsung SDS the best choice for Engaging And Following Up?
11 buyers and buying teams have used Cuspera to assess how well Samsung SDS solved their Marketing Data Intelligence needs. Cuspera uses 115 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. |
|
|
Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer |
|
|
The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
SoluM |
By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. |
|
Global Manufacturer |
Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer |
|
Global Manufacturer |
The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer |
[AI Era Office & Life] Samsung SDS Generative AI Service │ Brity Copilot
Peers used Samsung SDS for content management and channel management
Samsung SDS Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (21) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (21) |
Software Failure Risk Guidance
?for Samsung SDS
Top Failure Risks for Samsung SDS
Samsung SDS Co., Ltd. News
KKR and Samsung SDS Form Strategic Partnership to Drive Long-Term Value ...
Samsung SDS and KKR have formed a strategic partnership to drive long-term value creation. KKR will invest $820 million in Samsung SDS through convertible bonds and will advise on M&A and growth strategies. This collaboration aims to enhance Samsung SDS's AI solutions and expand its global presence.
KKR Forms Strategic Partnership with Samsung SDS by Investing 1.2 Tril ...
Samsung SDS has formed a strategic partnership with KKR, with KKR investing 1.22 trillion won in Samsung SDS. This partnership aims to enhance Samsung SDS's AI infrastructure and transformation business. KKR will act as a strategic advisory partner, assisting in mergers and acquisitions and global growth strategies. The investment will support Samsung SDS's shift towards AI-based services.
Samsung SDS to offer AI interpretation at intl insurance conference
Samsung SDS will provide AI-powered simultaneous interpretation at the Pacific Insurance Conference in Seoul using its Brity Copilot platform. This marks the first use of the personal agent's interpretation function at a major event. The platform supports multiple languages and will expand its capabilities by November. Samsung SDS plans to introduce more agent-based features to enhance workplace collaboration.
Samsung SDS expands AI service offerings for enterprise clients
Samsung SDS announced its expansion into full-stack AI services for enterprises, aiming to lead in AI transformation. Key offerings include the generative AI platform FabriX and tools like Brity Copilot, which provide autonomous AI capabilities. CEO Lee June-hee highlighted the importance of AI in driving corporate innovation and efficiency during the REAL Summit 2025.
Samsung SDS Co., Ltd. Profile
Company Name
Samsung SDS Co., Ltd.
Company Website
https://www.samsungsds.com/us/index.htmlHQ Location
100 Challenger Road Ridgefield Park, NJ 07660 844-400-7372
Employees
10,001+
Social
Financials
NA
