Samsung SDS Overview
This is a summary of the comprehensive capabilities and benefits of Samsung SDS based on over 115 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Samsung SDS, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Samsung SDS is right for your needs? Our Cuspera AI engine can evaluate how Samsung SDS fits your specific business needs, industry, and context. Get your personalized assessment report today.
Samsung SDS supports business activities such as:
- Content Management
- Channel Management
- Measuring Customer Satisfaction
- Engaging And Following Up
- Personalized Marketing
Samsung SDS can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Offline Point Of Sale Omnichannel etc. for these needs. As a solution, Samsung SDS's capabilities include Personalization.
Samsung SDS Education Vertical is its biggest customer base.
Reviews
"The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. " - Global Manufacturer
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Samsung SDS solved their Marketing Data Intelligence needs. Cuspera uses 115 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Samsung SDS.
Use Cases
Peers recommend Content Management , Channel Management , Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using Samsung SDS.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Content Management with Offline and Point Of Sale |
4.24/5 ★ |
"...Considers individual store identity while providing integrated contents management and distribution between HQ and store. ..." Intelligent Retail |
| Channel Management with Offline and Point Of Sale |
4.31/5 ★ |
"...Optimizes channels by collecting various in-store information such as foot traffic, demographics, preference, length of visit, etc...." Intelligent Retail |
| Measuring Customer Satisfaction with Omnichannel and Mobile |
4.19/5 ★ |
"...Customer satisfaction will be enhanced by utilizing the Omni-channel services based on the mobile devices...." Intelligent Retail |
| PEER EXPERIENCES | |
|---|---|
| Content Management with Offline and Point Of Sale |
4.24/5 ★ |
"...Considers individual store identity while providing integrated contents management and distribution between HQ and store. ..." Intelligent Retail |
|
| Channel Management with Offline and Point Of Sale |
4.31/5 ★ |
"...Optimizes channels by collecting various in-store information such as foot traffic, demographics, preference, length of visit, etc...." Intelligent Retail |
|
| Measuring Customer Satisfaction with Omnichannel and Mobile |
4.19/5 ★ |
"...Customer satisfaction will be enhanced by utilizing the Omni-channel services based on the mobile devices...." Intelligent Retail |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 115 insights from peers and experts to help you assess how these Samsung SDS use cases fit your Marketing Data Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer |
|
|
By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. |
|
|
Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Global Manufacturer |
The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer |
|
SoluM |
By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. |
|
Global Manufacturer |
Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer |
Video
[AI Era Office & Life] Samsung SDS Generative AI Service │ Brity Copilot
Popular Business Setting
for Samsung SDS
Top Industries
- Education
- Retail
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Samsung SDS to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Samsung SDS
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for Samsung SDS
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (21) |
Software Failure Risk Guidance
?for Samsung SDS
Top Failure Risks for Samsung SDS
Vendor Profile Details
Company Name
Samsung SDS America
Company Website
https://www.samsungsds.com/us/index.htmlHQ Location
100 Challenger Road Ridgefield Park, NJ 07660 844-400-7372
Employees
10,001+
Social
Financials
NA
Get a personalised risk report for Samsung SDS
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Samsung SDS may get in touch with you regarding your request.
Request Custom Quote
Samsung SDS America will get in touch with you regarding your request.