Samsung SDS Overview

Samsung SDS offers a cloud service that plays a pivotal role in digital transformation for enterprises. As a leading provider, it supports businesses in leveraging cloud technology to enhance their IT infrastructure. The service is tailored for marketing data intelligence, enabling companies to harness data insights effectively. With capabilities in enterprise mobility management and zero-touch mobility, Samsung SDS ensures seamless data integration and management across devices. This service is particularly beneficial for organizations aiming to optimize their marketing strategies through data-driven decisions. Samsung SDS stands out by providing a robust platform that supports the evolving needs of modern enterprises, ensuring they remain competitive in a data-centric market.

Use Cases

Customers recommend Content Management, Channel Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Samsung SDS.

Other use cases:

  • Engaging And Following Up
  • Personalized Marketing
  • Social Media Analytics
  • Lead Analytics
  • Touchpoint Management
  • Proposal & Quote Management
  • Forecasting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Samsung SDS.

Other priorities:

See all business priorities See less business priorities

Samsung SDS Use-Cases and Business Priorities: Customer Satisfaction Data

Samsung SDS works with different mediums / channels such as Offline. Point Of Sale. Omnichannel etc.

Samsung SDS's features include Personalization. and Samsung SDS support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Samsung SDS analytics capabilities include Analytics, and Custom Reports.

Reviews

"By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as extern...al e-mail outgoing control and external access restrictions." - SoluM

Peer review evidence (same sources as the product rating summary)

"...Considers individual store identity while providing integrated contents management and distribution between HQ and store. ..." Intelligent Retail
"...Optimizes channels by collecting various in-store information such as foot traffic, demographics, preference, length of visit, etc...." Intelligent Retail
"...It has really helped them in building up their customers Satisfaction and having a steady data about the in and out of..." Peer review by Verified Reviewer, Computer Software

Samsung SDS, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Samsung SDS offers enterprise IT solutions and leads digital transformation for clients. They also provide cloud services across the USA.

Popular Business Setting

for Samsung SDS

Top Industries

  • Education
  • Retail
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Samsung SDS is popular in Education, Retail, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Samsung SDS Customer wins, Customer success stories, Case studies

What benefits does Samsung SDS offer for Content Management?

How efficiently Does Samsung SDS manage your Channel Management?

How efficiently Does Samsung SDS manage your Measuring Customer Satisfaction?

What makes Samsung SDS ideal for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Samsung SDS solved their Marketing Data Intelligence needs. Cuspera uses 115 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

CUSTOMERS TESTIMONIALS
Samsung SDS testimonial

SoluM
By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions.

Testimonial By SoluM
Samsung SDS testimonial

Global Manufacturer
The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer
Samsung SDS testimonial

Global Manufacturer
Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer
CUSTOMERS TESTIMONIALS
Samsung SDS testimonial

SoluM
By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions.

Testimonial By SoluM
Samsung SDS testimonial

Global Manufacturer
The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer
Samsung SDS testimonial

Global Manufacturer
Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer

글로벌 제조사 및 유통사 - Manufacturing - Manufacturing

Cello Optimizer helped a global manufacturer and distributor optimize delivery routes. The Route Optimizer set the best delivery plans for drivers handling dozens to hundreds of deliveries daily. Thi...s reduced dispatch planning time and cut the number of vehicles needed. The company lowered transportation costs using this logistics solution.

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글로벌 제조사 (Global Manufacturer) - Manufacturing - Manufacturing

Samsung SDS Nexledger helped a global manufacturer cut contract processing time from 7 days to 3 days. The blockchain-based e-contract system saved 450 million KRW annually in certificate costs for 4...,500 suppliers. Nexledger improved document security and reduced risks of loss and forgery. The company now manages all contract records and originals in a trusted digital system. Nexledger's API and core features enabled secure authentication, e-signatures, and document verification.

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B엔지니어링 (B Engineering) - Construction - Construction

Samsung SDS Cloud Service helped B Engineering cut infrastructure costs by 45%. The company faced network speed and availability issues across global sites. Samsung SDS provided a multi-cloud solutio...n using AWS, Azure, and Cloud eXchange. This enabled stable, secure, and cost-effective operations. B Engineering improved productivity and reduced IT operating costs.

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글로벌 물류사 - Transportation/Trucking/Railroad - Transportation/Trucking/Railroad

Brity RPA cut shipment tracking time from 30 seconds to just 1.5 seconds for 글로벌 물류사. The company automated repetitive manual work with this AI-powered automation solution. This led to much faster ca...rgo tracking and higher work efficiency. Productivity improved as manual tasks were reduced. The logistics company saw a big boost in operational speed.

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글로벌 전자 제조사 - Consumer Electronics - Consumer Electronics

SDS EHS Platform helped a global electronics manufacturer standardize its environment, health, and safety (EHS) processes. The company unified EHS management across domestic and international sites, ...reducing time and costs. Real-time risk monitoring and data-driven analytics improved regulatory compliance. The new system supports risk prevention and aims for zero workplace incidents.

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섹타나인 (Secta9ine) - Information Technology And Services - Information Technology and Services

ChatGPT Enterprise helped 섹타나인 standardize AI use across the company. Before, teams used different AI tools, causing security and data management issues. With ChatGPT Enterprise, 섹타나인 set a company-w...ide AI standard and improved security. Employees now automate meeting notes and drafts, saving time. Communication between teams is smoother. The company is building an AI-native work environment for better productivity.

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[AI Era Office & Life] Samsung SDS Generative AI Service │ Brity Copilot

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Peers used Samsung SDS for content management and channel management

Samsung SDS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.91/5 ★

Read Reviews (5)
Analytics

4.51/5 ★

Read Reviews (26)
Custom Reports

4.28/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.91/5 ★

Read Reviews (5)
Analytics

4.51/5 ★

Read Reviews (26)
Custom Reports

4.28/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for Samsung SDS

Top Failure Risks for Samsung SDS

Samsung SDS Co., Ltd. News

Product

Samsung SDS to offer AI interpretation at intl insurance conference

Samsung SDS will provide AI-powered simultaneous interpretation at the Pacific Insurance Conference in Seoul using its Brity Copilot platform. This marks the first use of the personal agent's interpretation function at a major event. The platform supports multiple languages and will expand its capabilities by November. Samsung SDS plans to introduce more agent-based features to enhance workplace collaboration.

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Product

Samsung SDS expands AI service offerings for enterprise clients

Samsung SDS announced its expansion into full-stack AI services for enterprises, aiming to lead in AI transformation. Key offerings include the generative AI platform FabriX and tools like Brity Copilot, which provide autonomous AI capabilities. CEO Lee June-hee highlighted the importance of AI in driving corporate innovation and efficiency during the REAL Summit 2025.

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Product

Samsung SDS: "We Aim to Be the Enterprise Innovation Partner with AI Agents" (Comprehensive)

Samsung SDS aims to lead enterprise AI innovation with its comprehensive AI solutions, including FABRIX, Brity Copilot, and Brity Automation. These services offer a full stack of AI capabilities, enabling autonomous decision-making and work automation. CEO Junhee Lee highlighted their differentiation through deep client understanding and expressed interest in the National AI Computing Center project.

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Product

Samsung Galaxy Tab Active5 Enterprise Edition launched in India

Samsung has launched the Galaxy Tab Active5 Enterprise Edition in India, targeting professionals in challenging environments. The tablet features an 8-inch screen, octa-core processor, and runs on Android 15 with seven years of OS updates. It includes a replaceable battery, Knox Suite security, and productivity tools like Brity Works and Zello for Work. The device is priced at Rs. 49,999 for 6GB RAM and Rs. 56,999 for 8GB RAM.

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Samsung SDS Co., Ltd. Profile

Company Name

Samsung SDS Co., Ltd.

Company Website

https://www.samsungsds.com/us/index.html

HQ Location

100 Challenger Road Ridgefield Park, NJ 07660 844-400-7372

Employees

10,001+

Social

Linkedin Twitter

Financials

NA