Real-World Case Studies and Customer Success Stories with Pexip

The Showcase used Pexip to create a luxury digital shopping experience. They wanted to bridge the gap between online and... in-store shopping for high-end brands. Pexip's video platform enabled high-quality, personalized product presentations with HD video and audio. The solution allowed brands to offer virtual demos and direct online purchases. The Showcase chose Pexip for its video quality, customizability, and security.
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Pexip Engage helped Tyles, a Belgian ceramic tile wholesaler, improve efficiency and customer experience. Before, Tyles managed appointments manually, causing... delays and extra work for staff. With Pexip Engage, they automated scheduling, reduced administrative tasks, and made it easier for customers to book visits. The platform also enabled better lead tracking and fair appointment distribution among advisors. Tyles saw clear efficiency gains for both customers and staff.
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Pexip Engage helped Bike Center manage busy showrooms by letting customers book appointments online. This stopped chaos during peak times... and improved the in-store experience. Staff now prepare bikes in advance, making pick-ups smooth. The tool also collects customer data, helping with sales and upselling. Customers and staff both give positive feedback for the new system.
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Pexip video platform helped NSW Health deliver smoking cessation training to 100,000 healthcare staff across Australia. NSW Health needed a... way to train staff spread over a huge area without travel. Pexip provided secure video meetings and virtual rooms for live, interactive sessions. Staff could join from anywhere, saving time for patient care. Trainers shared slides and certificates online. The platform supported short, targeted modules and kept training going during the COVID-19 pandemic.
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Pexip powers VA Video Connect for the U. S. Department of Veterans Affairs. The VA uses Pexip to let veterans...talk to doctors from any device. This makes healthcare easier for over nine million veterans. Pexip gives the VA a secure and scalable video solution. The VA can handle tens of thousands of video calls every day. Veterans get reliable care from home or at VA facilities.
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Pexip Infinity enabled Ibermutua to deliver secure, remote collaboration for surgeons and healthcare professionals. The solution integrated with Azinsol's MVM... Operating Room Manager, supporting real-time video, audio, and image sharing for surgeries and e-learning. Ibermutua achieved improved productivity, clinical and financial benefits, and ensured security and confidentiality. The platform's user-friendliness and reliability supported over 1.6 million employees and 170,500 companies. The healthcare provider now offers interactive training and remote specialist support across its network.
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Pexip video technology powers the teleassistance service for ASSDA in Andalusia, Spain. The service helps seniors and people with disabilities... get 24/7 support, emergency help, and social interaction. Users receive a device for instant video calls with support staff. Since 2002, the service has managed over 98 million cases and handles about 17,000 calls daily. This solution boosts safety, independence, and well-being for vulnerable people.
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Pexip Infinity helped Paulding County Sheriff's Office streamline remote court proceedings. The video conferencing platform enabled secure, on-premise virtual hearings,... reducing the need to transfer inmates. Staff saved time and improved safety, with no COVID-19 outbreaks reported. The scalable solution supports remote interactions between inmates, judges, and service providers. The system is easy to use and helps the facility run more efficiently.
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Pexip helped Nutreco Skretting make video meetings easy and reliable. The company had trouble with a complex, unreliable video system.... Pexip's solution let people join meetings from any device and platform. Teams across many countries now use video calls more often. This cut down on business travel and made hiring easier. Staff like the high video quality and simple setup.
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Pexip Engage helped Skill Builders boost efficiency by 40%. The company removed 30 manual tasks per customer with CRM integration.... Appointment scheduling became easier for job seekers and coaches. The conversion rate between introduction conversations and coaching tracks reached 45%. Skill Builders now delivers a smoother customer journey and better talent mobility services.
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Pexip Cloud Video Interop (CVI) and One-Touch Join helped Unit (now Sikt) connect staff and partners on any video platform. Covid-19 forced a... shift to remote work and hybrid meetings. Pexip made joining Teams and Zoom meetings easy from any device or meeting room. The solution improved user experience and supported a smooth transition to hybrid work. Employees now join meetings with one tap, no matter the platform.
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Pexip Engage helped vdk bank boost customer appointments by 90% in one year. The bank used the appointment scheduling tool... to make it easy for customers to book meetings online or in the app. Customers could see advisors within 2-3 days, giving vdk bank an edge over competitors. The conversion rate for appointments exceeded 10%. Employees reached more new customers, especially for credit services. Pexip Engage improved customer experience and made booking simple.
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Pexip Infinity helped a Fortune 50 manufacturing company connect over 13,000 employees across 30 locations. The company needed secure, simple... video meetings and interoperability with Microsoft Teams. Pexip enabled easy joining from any device, extended the life of SIP video room systems, and integrated with Microsoft HoloLens for real-time shop floor visibility. This led to significant cost savings and faster issue resolution. The company praised Pexip's customer service and seamless video conferencing experience.
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Pexip Service helped Songwon Industrial Group deploy secure, cloud-based video conferencing across global offices. The company needed a user-friendly, reliable... platform for daily collaboration with internal and external stakeholders. Pexip enabled quick deployment and strong user adoption. Employees now use video meetings for up to 50 people as a standard part of work. The solution improved collaboration and ensured consistent, high-quality video experiences.
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Pexip Infinity helped Vontobel connect Microsoft Teams, video endpoints, and web browsers for secure, hybrid meetings. The platform enabled simple,... secure virtual customer consultations and improved customer service via video. Vontobel hosts the solution on premises, keeping sensitive data under strict security. Employees and customers now join meetings easily with individual links and a "Join" button. The solution meets high usability and data protection standards in the financial sector.
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Pexip integrates with Ricoh España's RAVI telehealth service to improve patient care. RAVI makes it easy to capture and share... medical images for better diagnosis. Pexip enables secure, high-quality video for teleconsultations and training. Doctors can work together remotely and connect with outside experts. The solution helps hospitals manage images and collaborate for better outcomes. Security and Full HD video ensure patient confidentiality and effective care.
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Pexip Connect helped Métropole Aix-Marseille-Provence replace their old BlueJeans video service. The region needed secure, easy video meetings for 92... municipalities. Pexip enabled Teams Rooms and seamless interoperability with Teams, Google, and Webex. The solution delivered stable, high-quality service and made meetings simple for users and IT. User satisfaction improved, and all council meetings now run by video, saving time and travel.
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Pexip Infinity helped the Federal Employment Agency in Germany connect 1,000 locations and conduct 60,000 video appointments with 3 million call minutes. The agency needed... secure video communication to serve citizens during the COVID-19 pandemic. Pexip's self-hosted, on-premise solution met strict security and data protection needs. 95% of customers recommend the video telephony solution. The "My Video Appointment" project enabled easy, secure access to digital citizen services.
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Pexip Secure Meetings helped the French Development Agency (AFD) solve video conferencing issues. AFD needed secure, high-quality video meetings with... low bandwidth use. Pexip enabled HD meetings, unlimited participant growth, and easy one-touch joins from Skype, SIP/H.323 rooms, and browsers. The solution offered full data control, Outlook integration, and seamless interoperability. AFD saw stable, flexible, and easy-to-use video collaboration, improving user satisfaction and operational quality.
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Pexip Connect helped a leading financial institution fix video quality and meeting disruptions in over 50 conference rooms. The company struggled... with poor video and technical issues as Teams meetings increased. Pexip enabled seamless integration between Zoom Rooms and Microsoft Teams, improving video quality and content sharing. Meeting disruptions dropped, IT support calls stopped, and productivity rose. The solution met strict security and compliance needs for financial services.
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Pexip Infinity helped APG Group connect Microsoft Teams and Cisco devices for seamless meetings. APG needed a secure, compliant video... platform after ISDN30 was phased out. Pexip enabled easy dial-in, improved remote and in-office collaboration, and supported strict regulatory needs. APG switched to the new solution in about two months. Employees now join meetings from any device, boosting efficiency and user experience.
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Pexip helped Euro-Information modernize its video infrastructure. The solution enabled secure, custom video meetings hosted in Euro-Information's French datacenters. Pexip... ensured seamless interoperability with Skype for Business and other systems. The new video appointment process saved time for staff and clients. Users reported positive feedback on ease of use and speed. The rollout covered all clients and members by early 2022.
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