Real-World Case Studies and Customer Success Stories with Pexip

Pexip video platform helped NSW Health deliver smoking cessation training to 100,000 healthcare staff across Australia. NSW Health needed a... way to train staff spread over a huge area without travel. Pexip provided secure video meetings and virtual rooms for live, interactive sessions. Staff could join from anywhere, saving time for patient care. Trainers shared slides and certificates online. The platform supported short, targeted modules and kept training going during the COVID-19 pandemic.
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Pexip powers VA Video Connect for the U. S. Department of Veterans Affairs. The VA uses Pexip to let veterans...talk to doctors from any device. This makes healthcare easier for over nine million veterans. Pexip gives the VA a secure and scalable video solution. The VA can handle tens of thousands of video calls every day. Veterans get reliable care from home or at VA facilities.
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Pexip Infinity enabled Ibermutua to deliver secure, remote collaboration for surgeons and healthcare professionals. The solution integrated with Azinsol's MVM... Operating Room Manager, supporting real-time video, audio, and image sharing for surgeries and e-learning. Ibermutua achieved improved productivity, clinical and financial benefits, and ensured security and confidentiality. The platform's user-friendliness and reliability supported over 1.6 million employees and 170,500 companies. The healthcare provider now offers interactive training and remote specialist support across its network.
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Pexip helped a Fortune 500 healthcare company scale from 120,000 visits per year to 500,000 per month in just two months. The company needed... a user-friendly, secure video platform to provide virtual care and improve interoperability. Pexip enabled business continuity during office closures and travel restrictions. The company saw increased video utilization and better video meeting experiences. Users reported high satisfaction with privacy, data control, and platform management.
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Pexip's self-hosted video solution helped Telehealth Tasmania scale telehealth services during Covid-19. The platform enabled up to 250 concurrent calls... and scheduling for 5,000 future consultations. Integration with Microsoft Teams allowed seamless video meetings with legacy systems. Security and data privacy were top priorities. Medical staff quickly adopted the new video conferencing tools across the organization.
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Pexip Infinity video solution helped Northern Sydney Local Health District deliver secure telehealth during Covid-19. Critically ill and immuno-compromised patients... connected safely with families and clinicians. Rural patients accessed care without long travel. New parents received medical advice at home. Staff found the platform easy to use and flexible. Patient and staff feedback has been very positive.
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Pexip Infinity powers telehealth carts at Belfast Health and Social Care Trust. The Trust needed fast, reliable video for remote... stroke diagnosis. Pexip's high-quality video and audio let consultants connect from any device. The solution integrates with hospital systems for quick, accurate consultations. Faster remote diagnostics now help improve patient outcomes in stroke care.
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Pexip Infinity enabled Hospital Universitario Torrecárdenas to deliver secure, high-quality video training for surgical staff and students. The hospital used... Azinsol’s MVM Operating Room Video Manager integrated with Pexip for interactive e-learning and remote surgery support. The solution allowed real-time collaboration, image sharing, and mentoring during procedures. Pexip’s platform met strict security standards, ensuring privacy and reliability. The hospital plans to expand video-based training and consultations to more healthcare professionals.
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Pexip Infinity helped the Royal Belfast Hospital for Sick Children deliver faster, safer telehealth care. The hospital needed easier access... and a scalable video solution for staff and patients. Pexip's secure, self-hosted platform made appointments simple and reliable. The clinic saw fewer hospital admissions and faster detection of cardiac issues. Telehealth reduced stress for families and let doctors monitor high-risk children safely at home.
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Pexip Infinity helped Hampshire Hospitals NHS Foundation Trust deliver remote patient care during the COVID-19 pandemic. The solution integrated with... Microsoft Teams and Cisco equipment, supporting meetings from 6 to 104 participants. Staff could access patient records and clinical data securely in video meetings. The platform reduced travel time and costs for multi-disciplinary teams. High-definition video and flexible meeting sizes improved collaboration and care quality.
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Pexip helped Queensland Health scale its telehealth platform. Patients now join virtual clinics from home using any device. The solution... works with existing video systems like Cisco and Microsoft. Queensland Health did not need to replace its infrastructure. Security and privacy meet strict healthcare standards. The system is easy for all patients to use, even those with little tech experience.
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Pexip Infinity enabled the Western Health and Social Care Trust to offer secure, easy virtual visits for gestational diabetes patients. The hospital needed... a telehealth solution that worked on any device and integrated with existing systems. Pexip provided high-quality video conferencing, streamlining workflows and improving access. Virtual consultations cut face-to-face diabetes appointments by 32%. The program saved 15,811 miles of travel for 654 appointments, reducing CO2 emissions by 4.37 tons.
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Pexip's video engine powers McLeod Health's school-based telehealth program. The solution connects students, providers, and parents for virtual care, reducing... missed instruction time. McLeod Health streamlined manual processes and improved access to healthcare for rural students. The platform integrates with electronic medical records and supports secure, multi-party video visits. School nurses, providers, and parents now collaborate efficiently, helping reduce absenteeism and ER visits.
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Pexip Cloud Video Interoperability helped NHS Wales modernize video conferencing during the Covid-19 pandemic. NHS Wales moved from on-premise to... cloud, enabling remote and hybrid work for 78,000 staff. The solution integrated Pexip with Microsoft Teams, supporting secure, GDPR-compliant telehealth. NHS Wales maintained patient care and maximized existing investments while staying within budget.
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Pexip video technology powers the teleassistance service for ASSDA in Andalusia, Spain. The service helps seniors and people with disabilities... get 24/7 support, emergency help, and social interaction. Users receive a device for instant video calls with support staff. Since 2002, the service has managed over 98 million cases and handles about 17,000 calls daily. This solution boosts safety, independence, and well-being for vulnerable people.
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Pexip Infinity helped Paulding County Sheriff's Office streamline remote court proceedings. The video conferencing platform enabled secure, on-premise virtual hearings,... reducing the need to transfer inmates. Staff saved time and improved safety, with no COVID-19 outbreaks reported. The scalable solution supports remote interactions between inmates, judges, and service providers. The system is easy to use and helps the facility run more efficiently.
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Pexip helped the Norwegian Government Security and Service Organisation solve interoperability issues between systems. The organization used Pexip Self-Hosted Infinity... to improve collaboration and workflow for video meetings. They saw increased video utilization and rated Pexip's scalability, customization, and interoperability as significantly better than competitors. Data control and privacy were described as best in class.
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Pexip helped the Government of Northwest Territories – Canada improve operations and boost productivity. The organization faced poor video quality,... high costs, and interoperability issues before using Pexip. With Pexip Service and Microsoft Interoperability, they achieved better collaboration, secure video meetings, and strong data privacy. The team saw increased video use, easier remote work, and improved meeting management. Pexip outperformed competitors in scalability, customization, and privacy.
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Pexip helped a large state and local government improve privacy and security for video meetings. The organization needed better interoperability... and a user-friendly video platform. Pexip enabled easy connections for outside participants and supported court hearings and virtual meetings. Results included improved collaboration, business continuity during office closures, and better video meeting management. The customer rated Pexip's scalability and flexibility as significantly better than competitors.
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Pexip Virtual Meeting Rooms helped the Joint Court of Justice of Aruba, Curaçao, Sint Maarten, and of Bonaire, Sint Eustatius and Saba move all court proceedings online during COVID-19. The court connected... participants across islands and the Netherlands using secure video conferencing. Pexip's platform offered strong security, PIN codes, and reliable video quality. Staff found the system easy to use and efficient. The court reduced travel and kept officers and inmates safe with virtual hearings.
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Pexip Engage helped Parentia digitize customer service in just 10 days. Parentia used Pexip Engage to launch online and phone... appointment scheduling, making 118 appointments and helping 82 customers by phone in the first 10 days. The solution improved accessibility for customers without digital access and managed office visits for safety. Employees quickly adapted, and customer service stayed personal and safe during the COVID-19 crisis.
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Pexip Interoperability for Google Workspace helped the New Mexico Justice System enable virtual court hearings during the COVID-19 pandemic. The courts needed... a cost-effective video solution that worked with Google, Microsoft, and Poly systems. Pexip bridged these platforms, letting judges, lawyers, and others join hearings from any device. Judges now widely use Pexip to support courtroom video interactions. The solution replaced the need for expensive hardware and improved access to justice.
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Pexip Connect helped Métropole Aix-Marseille-Provence replace BlueJeans and connect 92 municipalities. The region needed secure, easy video meetings for over... 250 elected officials. Pexip enabled Teams Rooms and interoperability with Teams, Google, and Webex. The solution delivered operational stability, user satisfaction, and simple connections from any device. IT teams saved time and ensured high-quality, secure video conferencing.
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Pexip Virtual Meeting Rooms helped the Joint Court of Justice move all court hearings online. The court needed secure, easy... video conferencing for remote legal proceedings during COVID-19. Pexip enabled reliable, high-quality meetings with Cisco system integration. Staff found the platform simple and safe. The solution reduced travel and improved safety for all participants.
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The Showcase used Pexip to create a luxury digital shopping experience. They wanted to bridge the gap between online and... in-store shopping for high-end brands. Pexip's video platform enabled high-quality, personalized product presentations with HD video and audio. The solution allowed brands to offer virtual demos and direct online purchases. The Showcase chose Pexip for its video quality, customizability, and security.
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Pexip Engage helped Brilart, a Belgian eyewear retailer, boost revenue after COVID-19 lockdowns. Brilart needed a safer, more efficient way... to schedule appointments. The solution offered online booking, branch selection, and time buffers. After launch, all employee schedules filled in the first week. May 2020 revenue surpassed May 2019, showing strong results for Brilart.
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Pexip Engage helped Tyles, a Belgian ceramic tile wholesaler, improve efficiency and customer experience. Before, Tyles managed appointments manually, causing... delays and extra work for staff. With Pexip Engage, they automated scheduling, reduced administrative tasks, and made it easier for customers to book visits. The platform also enabled better lead tracking and fair appointment distribution among advisors. Tyles saw clear efficiency gains for both customers and staff.
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Pexip Engage helped Bike Center manage busy showrooms by letting customers book appointments online. This stopped chaos during peak times... and improved the in-store experience. Staff now prepare bikes in advance, making pick-ups smooth. The tool also collects customer data, helping with sales and upselling. Customers and staff both give positive feedback for the new system.
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Pexip Cloud Video Interop (CVI) and One-Touch Join helped Unit (now Sikt) connect staff and partners on Teams and Zoom during Covid-19. The agency needed... a simple way to join meetings from any device or platform. Pexip made meetings easy and user-friendly, supporting hybrid work. Employees could use Teams, Zoom, and meeting rooms with one solution. The result was smooth, flexible video collaboration for remote and office work.
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Pexip helped the Royal Swedish Academy of Engineering Sciences keep high privacy and security standards. The organization solved interoperability issues... and improved productivity with Pexip's video platform. Pexip enabled business continuity during office closures and travel restrictions. The Academy saw better collaboration, easier video meetings, and more video use. Pexip's scalability, flexibility, and data control were rated best in class.
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Pexip helped James Cook University update its old video conferencing systems. The university needed to support teaching, learning, and community... needs across many sites. Pexip integrated with Cisco hardware and worked with Zoom, Microsoft Teams, and other platforms. This made the transition smooth for teachers and students. The solution reduced risk and gave the university time to plan its long-term video strategy.
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Pexip Service helped SynapSiS connect over 40 schools for distance learning. Rural schools in Illinois faced teacher shortages and needed... easy, reliable video conferencing. Pexip enabled teachers to hold remote classes and students to join with just a link. The solution worked with Poly devices and got 100% positive feedback from users. During Covid-19, Pexip scaled quickly to support more schools and classrooms.
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Pexip Engage helped Solidaris boost revenue for personal advice services by 30%. The new appointment system enabled 1200 bookings in... the first week and 500 hits on the booking page on day one. Solidaris replaced walk-in queues with digital scheduling, improving client satisfaction and safety during COVID-19. The platform's user-friendly design and flexible support led to record appointment numbers and business growth.
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Pexip Engage helped hypotheek. winkel boost digital appointment scheduling. After switching from a long online form, 2/3 of all appointments...now come through digital channels. Customer satisfaction scores reached 96 CSAT and 78 NPS. The platform reduced no-shows and manual scheduling. hypotheek.winkel can now connect more easily with home buyers and assign the right advisor quickly.
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Pexip helped Euro-Information modernize secure video appointments for clients. The company needed a solution that worked with Skype for Business,... supported WebRTC, and met strict security rules. Pexip's platform enabled easy, secure video meetings without downloads. Account managers and clients saved time and found the system easy to use. The solution is now used across all Euro-Information entities and is hosted in their own data centers.
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Pexip Engage helped P&V Insurance automate customer journeys and appointment scheduling. Before, agents managed appointments manually by phone or email,... which was slow and error-prone. With Pexip Engage, customers now book appointments online, and the system integrates with Salesforce to create leads automatically. This improved efficiency and doubled bookings during a key campaign. Agents save time and focus more on customer conversations, while the digital process enhances the customer experience.
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Pexip Engage helped VNZ, a Flemish health insurance fund, improve customer experience by streamlining appointment scheduling. Before, VNZ managed bookings... manually with Excel, causing delays and inefficiency. After implementing Pexip Engage, VNZ automated appointments, making it easy for customers to book, reschedule, and receive confirmations by email or SMS. Employees quickly adopted the user-friendly platform. VNZ now offers video appointments, enhancing digital accessibility and brand consistency.
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Pexip Engage helped Solidaris move from manual Outlook scheduling to a smarter appointment system. Solidaris now lets members book appointments... online or by phone. The tool supports many use cases and integrates with other tools. Solidaris values the fast support and evolving features. Pexip Engage makes it easier for Solidaris to balance in-person and appointment-based services.
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Pexip Engage helped vdk bank boost customer appointments by 90% in one year. The bank used the appointment scheduling tool... to make it easy for customers to book meetings online or in the app. Customers could see advisors within 2-3 days, giving vdk bank an edge over competitors. The conversion rate for appointments exceeded 10%. Employees reached more new customers, especially for credit services. Pexip Engage improved customer experience and made booking simple.
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Pexip helped a large enterprise banking company improve privacy and security for video sessions. The bank needed better interoperability between... systems and chose Pexip for its strong integration features. After implementation, the company increased video utilization and moved face-to-face meetings online. Pexip's scalability, flexibility, customization, and data control were rated best in class by the customer.
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Pexip helped Eifrid Systems solve interoperability issues between video meeting systems. The company needed better privacy, security, and seamless video... communication. Pexip improved their workflow for joining and hosting video meetings. Eifrid Systems rated Pexip significantly better than competitors for flexibility, customization, data control, and interoperability. The consulting business now easily meets clients face-to-face online.
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Pexip Infinity helped the Gas Transmission System Operator of Ukraine boost communication efficiency and security. The company needed on-premise, secure... video meetings that worked with existing Cisco devices. Pexip delivered a self-hosted, interoperable solution. Employees now join meetings from any device, improving collaboration across 65 sites. The platform integrates with current systems and meets strict security needs.
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Pexip Infinity helped a Fortune 50 manufacturing company connect over 13,000 employees across 30 locations. The company needed secure, simple... video meetings and interoperability with Microsoft Teams. Pexip enabled easy joining from any device and extended the life of SIP video room systems. Integrating Microsoft HoloLens with Pexip improved shop floor visibility and saved significant time and money. The company reports just-in-time repairs and thousands of dollars saved on break/fix issues.
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Pexip Infinity helped a Fortune 50 manufacturing company connect over 13,000 employees across 30 locations. The company needed secure, simple... video meetings and interoperability with Microsoft Teams. Pexip enabled easy joining from any device, extended the life of SIP video room systems, and integrated with Microsoft HoloLens for real-time shop floor visibility. This led to significant cost savings and faster issue resolution. The company praised Pexip's customer service and seamless video conferencing experience.
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Pexip helped Odfjell Drilling AS solve interoperability and deployment challenges. The company used Pexip Self-Hosted Infinity, Microsoft Interoperability, endpoint management,... and Cisco VCS integration. Pexip enabled business continuity during office closures and improved collaboration. Odfjell Drilling saw better video utilization and workflow, and rated Pexip as significantly better for scalability, flexibility, and privacy.
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Pexip video conferencing helped Company Webcast scale webinars and webcasts. The solution reduced the need for expensive cameras and microphones.... Users can join events from any device without extra downloads. Pexip's GDPR compliance and security features met strict privacy needs. The platform's flexibility made virtual events easier during the Covid-19 pandemic. Integration improved user experience and allowed for seamless, secure online events.
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Pexip helped Nutreco Skretting make video meetings easy and reliable. The company had trouble with a complex, unreliable video system.... Pexip's solution let people join meetings from any device and platform. Teams across many countries now use video calls more often. This cut down on business travel and made hiring easier. Staff like the high video quality and simple setup.
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Pexip helped Realdania keep business running during office closures and travel bans. The non-profit used Pexip for Microsoft interoperability and... endpoint management. Employees found the video platform easy to use. Realdania saw better workflows for video meetings and more video use. They rated Pexip's scalability, customization, and interoperability as significantly better than competitors.
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Pexip Engage helped Vivaldis, a Belgian HR agency, boost response rates by 30%. Vivaldis needed a digital scheduling tool that... integrated with their ATS and supported video interviews. Pexip Engage offered easy integration and low-code setup. Automatic reminders reduced no-shows and improved consultant engagement. The solution streamlined appointment scheduling for job seekers and staff.
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Pexip enabled ARRI to quickly adapt to hybrid work during the Covid-19 pandemic. ARRI used Pexip's gateway for Microsoft Teams... to connect 1,400 employees and global clients. The solution offered secure, GDPR-compliant video meetings and seamless integration with Teams. ARRI reported fast rollout, high audio and video quality, and positive feedback from all departments. Pexip's one-touch join feature made hybrid meetings easy for ARRI's worldwide teams.
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Pexip’s Microsoft Teams integration helped EGGS, now part of Sopra Steria, connect office and remote teams after Covid-19. EGGS needed a... flexible video meeting solution for visual collaboration. Pexip enabled seamless Teams meetings from any device and kept their existing Pexip VMRs. The solution improved hybrid work, made meetings easier, and offered a user-friendly interface for Mac users. EGGS continues to use Pexip for secure, scalable video conferencing.
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Pexip Engage helped Skill Builders boost efficiency by 40%. The company removed 30 manual tasks per customer with CRM integration.... Appointment scheduling became easier for job seekers and coaches. The conversion rate between introduction conversations and coaching tracks reached 45%. Skill Builders now delivers a smoother customer journey and better talent mobility services.
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Pexip helped Iberdrola Inmobiliaria lower video platform costs and improve privacy and security. The company needed a user-friendly video platform... and chose Pexip over WebEx. Pexip enabled business continuity during office closures and travel restrictions. Iberdrola Inmobiliaria extended the life of its video conference equipment and improved meeting experiences. The company rated Pexip as better or significantly better than competitors for scalability, flexibility, data control, and interoperability.
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Pexip Infinity helped the German Research Network (DFN) connect over 550 facilities for secure video meetings. DFN needed a scalable,... secure video conferencing solution for universities and research institutions. During the Covid-19 pandemic, DFN rapidly scaled from 1,000 to 5,000 licenses in just two weeks. Pexip's interoperability and strong support enabled seamless migration and high user satisfaction. Researchers and staff now hold secure, flexible virtual meetings across diverse IT environments.
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Pexip Service helped Songwon Industrial Group deploy secure, cloud-based video conferencing across global offices. The company needed a user-friendly, reliable... platform for daily collaboration with internal and external stakeholders. Pexip enabled quick deployment and strong user adoption. Employees now use video meetings for up to 50 people as a standard part of work. The solution improved collaboration and ensured consistent, high-quality video experiences.
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Pexip helped a Global 500 pharmaceuticals company improve privacy and security for video meetings. The company solved interoperability issues and... replaced its old video conference system. Pexip enabled one-touch joining from endpoints and increased use of Cisco rooms. The company reduced travel, improved sustainability, and extended the life of its video equipment. They rated Pexip best in class for customization and interoperability.
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Pexip Connect helped a leading financial institution fix video quality and meeting disruptions in over 50 conference rooms. The company struggled... with poor video and technical issues as Teams meetings increased. Pexip enabled seamless integration between Zoom Rooms and Microsoft Teams, improving video quality and content sharing. Meeting disruptions dropped, IT support calls stopped, and productivity rose. The solution met strict security and compliance needs for financial services.
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Pexip integrates with Ricoh España's RAVI telehealth service to improve patient care. RAVI makes it easy to capture and share... medical images for better diagnosis. Pexip enables secure, high-quality video for teleconsultations and training. Doctors can work together remotely and connect with outside experts. The solution helps hospitals manage images and collaborate for better outcomes. Security and Full HD video ensure patient confidentiality and effective care.
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Pexip Connect helped Métropole Aix-Marseille-Provence replace their old BlueJeans video service. The region needed secure, easy video meetings for 92... municipalities. Pexip enabled Teams Rooms and seamless interoperability with Teams, Google, and Webex. The solution delivered stable, high-quality service and made meetings simple for users and IT. User satisfaction improved, and all council meetings now run by video, saving time and travel.
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Pexip Infinity helped the Federal Employment Agency in Germany connect 1,000 locations and conduct 60,000 video appointments with 3 million call minutes. The agency needed... secure video communication to serve citizens during the COVID-19 pandemic. Pexip's self-hosted, on-premise solution met strict security and data protection needs. 95% of customers recommend the video telephony solution. The "My Video Appointment" project enabled easy, secure access to digital citizen services.
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Pexip Secure Meetings helped the French Development Agency (AFD) solve video conferencing issues. AFD needed secure, high-quality video meetings with... low bandwidth use. Pexip enabled HD meetings, unlimited participant growth, and easy one-touch joins from Skype, SIP/H.323 rooms, and browsers. The solution offered full data control, Outlook integration, and seamless interoperability. AFD saw stable, flexible, and easy-to-use video collaboration, improving user satisfaction and operational quality.
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Pexip Infinity helped Vontobel connect Microsoft Teams, video endpoints, and web browsers for secure, hybrid meetings. The platform enabled simple,... secure virtual customer consultations and improved customer service via video. Vontobel hosts the solution on premises, keeping sensitive data under strict security. Employees and customers now join meetings easily with individual links and a "Join" button. The solution meets high usability and data protection standards in the financial sector.
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Pexip Infinity helped APG Group connect Microsoft Teams and Cisco devices for seamless meetings. APG needed a secure, compliant video... platform after ISDN30 was phased out. Pexip enabled easy dial-in, improved remote and in-office collaboration, and supported strict regulatory needs. APG switched to the new solution in about two months. Employees now join meetings from any device, boosting efficiency and user experience.
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Pexip helped Euro-Information modernize its video infrastructure. The solution enabled secure, custom video meetings hosted in Euro-Information's French datacenters. Pexip... ensured seamless interoperability with Skype for Business and other systems. The new video appointment process saved time for staff and clients. Users reported positive feedback on ease of use and speed. The rollout covered all clients and members by early 2022.
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Pexip helped Ternium migrate to Microsoft Teams and keep their dial-in numbers. Ternium used Pexip to connect videoconference rooms in... industrial plants with remote workers. They solved interoperability issues and replaced their old video conference system. Pexip improved collaboration, workflow, and business continuity during office closures. Ternium rated Pexip best in class for scalability and interoperability.
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