Real-World Case Studies and Customer Success Stories with Hyland ECM

Hyland OnBase helped WellSpan Health cut upgrade downtime by over 90% after migrating to the Hyland Cloud, powered by AWS. The health system... moved 80 million documents and maintained 1,520 integrations. Planned downtime for upgrades dropped from 6-8 hours to just 30 minutes. IT teams now focus on optimization instead of server maintenance. Clinicians access content directly within Epic workflows, improving efficiency and compliance.
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UNC Health used Hyland's enterprise imaging to connect its imaging systems with its electronic medical record (EMR). This let doctors... see all patient images in one place. UNC Health removed nine PACS and three reporting systems, saving money and making support easier. Doctors can now access images quickly across all locations. The new system also helps avoid repeated imaging tests and speeds up medical consultations.
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Hyland IDP helped Valeris speed up patient registration. Manual document processing time dropped from up to 30 minutes to just... 5 minutes. Valeris saw a 40% time savings in handling patient intake documents. The solution automated document separation, classification, and data entry. Staff now spend less time on repetitive tasks and more time helping patients. Hyland IDP scales easily to handle seasonal spikes in document volume.
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The London Clinic used OnBase by Hyland to replace its old medical records system. The clinic wanted to bring all... patient treatment documents into one place. They also aimed to modernize workflows with single sign-on, scanning, HL7 integration, and electronic forms. OnBase was chosen for its clinical viewer, integration, and low-code features. The clinic saw better access to records, saved time, and smoother processes. The project started in 2020 and included a new patient window and automated form preparation.
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Hyland Healthcare's NilRead viewer helped a university medical center speed up stroke diagnosis. The center replaced slow PACS and manual... CD workflows with a secure, web-based image sharing platform. Doctors now access and collaborate on images from any location. This reduced IT workload and improved patient care in remote areas. The teleneurology program lets patients get faster specialist access and local treatment, freeing up hospital beds and cutting unnecessary transfers.
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MetroHealth System used Hyland's Acuo VNA and NilRead to unify imaging data across departments. The solution gave doctors fast access... to all imaging types and removed data silos. OnBase integration let providers see complete patient records instantly. MetroHealth improved staff productivity and reduced imaging costs. Clinician satisfaction and patient care quality also increased.
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OnBase by Hyland helped Manchester University NHS Foundation Trust unify patient records across 11 hospitals. The trust integrated OnBase with... Epic EPR to centralize medical documentation and streamline workflows. Clinicians now access real-time patient data, improving efficiency and care quality. Standardized processes reduced delays and enhanced patient journeys. Teams benefit from better data management and workflow automation. The trust plans to expand OnBase use for further digital transformation.
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OnBase by Hyland helped Royal Marsden Hospital digitize patient records. The hospital reduced paper use and improved clinical and administrative... workflows. Staff now access all patient documents electronically. This change made it easier to find information and reduced lost paperwork. Clinicians have a complete view of each patient, supporting better care decisions.
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OnBase by Hyland helped Liverpool Heart and Chest Hospital NHS Foundation Trust go paperless in just 15 months. The hospital integrated... OnBase with Allscripts Sunrise Clinical Manager to automate manual processes and centralize patient records. Staff now access all patient information instantly from one interface. This improved care quality, increased patient safety, and reduced administrative work. LHCH reached the top of the Clinical Digital Maturity Index, a feat that took others 12 years.
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Hyland helped a large integrated delivery network in the Midwest modernize its obstetrics and gynecology workflows. The network replaced slow,... paper-based ultrasound documentation with Hyland’s digital imaging and workflow solutions. Doctors gained instant access to patient images, reducing delays and errors. The new system improved physician satisfaction and patient safety. The network also cut costs by eliminating manual image handling and boosting staff productivity.
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Great Ormond Street Hospital used Hyland's OnBase platform to digitize patient consent forms. The hospital replaced paper forms with dynamic... electronic forms that adapt to patient age and religious needs. Staff can now collect multiple signatures on one form, saving time and reducing errors. Integration with Epic ensures patient data is always current. Clinicians and patients benefit from faster, safer workflows and improved experience. Mind Palace, built on OnBase, gives staff quick access to clinical guidelines and protocols.
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Hyland OnBase helped a regional academic healthcare organization in South Carolina migrate 25 million patient documents from nine Allscripts systems to a single, centralized platform. Hyland Global Services... managed the end-to-end data conversion, minimizing risk and reducing the workload for the hospital's IT team. The project achieved a 99.93% success rate for document import, ensuring clinicians could access all patient data when needed. Integration with Epic improved interoperability and streamlined clinical workflows. The hospital now plans to further reduce information silos with Hyland.
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MetroHealth System used Hyland's Acuo VNA and NilRead to unify imaging data across departments. Doctors gained fast access to all... imaging types, improving collaboration and patient care. The solution reduced imaging costs and eliminated data silos. Staff productivity increased and operating costs went down. Clinician satisfaction and patient experience improved with integrated clinical workflows.
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Great Ormond Street Hospital used Hyland's OnBase and PACSgear to digitize patient consent forms. The hospital replaced paper-based processes with... dynamic electronic forms that capture multiple signatures and integrate with Epic EPR. Staff now save time, reduce errors, and improve patient data security. Mind Palace, built on OnBase, gives clinicians fast access to clinical guidelines. Patients and staff report a better experience with less paperwork and more focus on care.
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Hyland IDP and OnBase helped UMMS automate nonclinical document intake. Manual work dropped and turnaround times improved. UMMS standardized indexing... and boosted data quality. The solution made reporting and analytics easier. Teams now focus on higher-value work. UMMS expects measurable cost savings from greater efficiency.
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Hyland's solutions helped a large integrated delivery network in the Midwest USA modernize its gynecology and obstetrics workflows. The network replaced... manual, paper-based ultrasound image processes with digital workflows and real-time access. Doctors gained instant access to patient images, reducing delays and errors. The new system improved patient safety, strengthened doctor-patient relationships, and cut costs by reducing waste. Staff productivity increased as time-consuming manual tasks were eliminated.
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Hyland OnBase helped Shriners Children's connect Cerner and Epic EMRs in real time. The solution processed over 11,600 clinical documents... and 30,000 HL7 messages. More than 2,300 clinicians accessed complete documentation at the point of care. OnBase automated document matching, enrichment, and delivery, reducing manual work and errors. The project supported a smooth go-live with no post-launch defects and improved patient safety.
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Liverpool Heart and Chest Hospital NHS Foundation Trust used Hyland's OnBase platform to eliminate paper records and automate manual processes. The hospital integrated... OnBase with Allscripts Sunrise Clinical Manager, giving staff instant access to complete patient records. Automated workflows improved referral management and information requests, making them faster and more accurate. In just 15 months, the hospital reached the top of the Clinical Digital Maturity Index, a process that took others years. OnBase helped the hospital move closer to HIMSS Stage 7 and improved patient care quality and safety.
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The London Clinic used Hyland OnBase to replace its old patient records system. The goal was to create a single... patient view and modernize workflows. OnBase enabled single sign-on, scanning, HL7 integration, and electronic forms. The clinic saw faster access to records, less backlog, and better scanning. Processes became easier and more efficient for staff.
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UNC Health used Hyland's enterprise imaging to connect all medical images to its EMR. They replaced nine PACS and three... reporting systems, cutting costs and making images easy to find. Doctors now see all patient images in one place, from any location. The new system stopped the need for CDs and DVDs to share images. This helped doctors work faster and improved patient care.
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OnBase by Hyland helped Royal Marsden Hospital digitize patient records. The hospital integrated electronic document management into its custom patient... record system. Staff no longer lose or misplace paper files. All patient information is now digital and easy to find. This change improved efficiency for both clinical and administrative teams. The hospital can now see a complete view of each patient on one screen.
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Hyland Healthcare's NilRead and Acuo VNA helped a German Universitätsklinikum improve stroke diagnosis for remote patients. The hospital replaced slow,... CD-based image sharing with secure, web-based access to diagnostic images. Doctors now view and collaborate on images from any location, speeding up patient care. The new system reduced IT workload and manual data handling. The hospital launched a teleneurology program, giving patients faster access to stroke specialists and reducing unnecessary transfers.
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Hyland Alfresco helped Trust Bank Singapore cut late payment fee waiver processing from 3-5 days to just 2-3 minutes. The bank used... Alfresco to automate workflows, reducing call center volume for these requests by 70%. Payment recall requests, once manual and error-prone, now complete in minutes with integrated, automated processes. Trust Bank built digital operations from scratch, focusing on agility, automation, and compliance. The platform supports both internal operations and customer-facing journeys, driving faster, more intuitive banking experiences.
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OnBase by Hyland helped First National Bank of America replace its outdated DART system. The bank needed better document tracking... for loan workflows and compliance audits. OnBase provided a full view of each loan, not just documents, improving visibility and compliance. FNBA quickly saw fewer missing or excluded documents after implementation. The solution also gave staff real-time reporting and improved customer experience.
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First Ukrainian International Bank used Hyland's Nuxeo platform to digitize and centralize document management. The bank faced challenges with paper-based... processes, which slowed service and increased risk, especially during wartime. Nuxeo enabled secure, unified storage and fast access to 30 million documents, reducing manual work and costs. Employees now create and manage digital content more efficiently, improving customer service and operational resilience. The solution also minimized the risk of document loss and prepared the bank for future growth.
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DAB Bank AG used the Alfresco platform from Hyland to replace paper-based B2B processes. The bank needed a flexible, centralized... system to manage complex workflows and meet regulatory requirements. Alfresco enabled smooth technical integration, minimal customization, and fast deployment in under two months. DAB now archives and manages 50 to 100 new documents daily, with improved search, transparency, and process control. Up to ten users can collaborate in a single B2B process.
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Creditplus Bank AG used Alfresco Process Services by Hyland to digitize its loan payment process. The bank replaced manual, paper-based... workflows with a digital application, speeding up loan requests and cutting costs. Employees now get tasks and documents automatically, making work faster and easier. Customers can check their loan status anytime, improving their experience. The new system also brings more transparency and easier workload management for the bank.
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OnBase by Hyland helped Civista Bank digitize and automate its loan processes. Employees no longer waste time searching for paper... documents or calling clients back. OnBase integrates with Civista's core Jack Henry system, giving staff instant access to key documents. Automated workflows let teams track deadlines and spot bottlenecks. Customers now get faster answers and better service. The bank also improved compliance and reduced risk with secure, centralized information access.
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Cecabank replaced old paper-based systems with Hyland's Alfresco platform. The bank started with a pilot for financial transaction approvals, moving... the process to digital. Employees now access documents and workflows from a single portal, improving operational efficiency. Custom workflows and real-time analytics help manage contracts, audits, and more. User satisfaction is high, with strong approval ratings for the new platform.
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BNP Paribas Fortis used the Alfresco platform from Hyland to manage construction project documents. The bank needed a better way... to handle approvals and track technical files for its new headquarters in Brussels. Alfresco replaced an old archiving system, making it easier to manage versions, access rights, and approval status. Over 200 users now handle more than 10,000 documents through the platform. The solution improved collaboration and document control for large construction projects.
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Hyland OnBase helped Banco Société Générale Brasil automate 95% of its foreign exchange contracts. The bank replaced manual contract distribution... and signature tracking with automated workflows. This change eliminated 230,000 printed pages each year. OnBase integrated with FEPWEB and Outlook to streamline digital and manual signatures. The solution improved accuracy, sped up processing, and reduced operational risk for the bank.
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Alliant Credit Union used Hyland's OnBase platform to automate document management and workflows. They integrated OnBase with their Symitar core... system, enabling 95% of documentation to be electronic. Accounts payable processing time dropped by 70%, reducing staffing needs. Fraud investigations now take minutes instead of hours. Employees access documents quickly, improving service for members.
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Hyland's Nuxeo Platform helped First Ukrainian International Bank digitize over 30 million documents. The bank faced challenges with scattered paper... records and manual processes, especially during wartime. By centralizing document storage and management, FUIB reduced the risk of document loss and improved service quality. The new system cut manual data entry time and costs, while supporting future growth and innovation. Staff now access and manage digital assets more easily, ensuring better customer service.
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OnBase automated 95% of Banco Société Générale Brasil S. A.'s currency contract process. The bank used to handle contracts manually,...which caused delays and errors. With OnBase, contracts are now sent and tracked automatically. The bank eliminated 230,000 printed pages each year. Reports and dashboards update daily, removing the need for manual spreadsheets. Contract access and tracking are now faster and safer for staff.
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Hyland Alfresco helped Trust Bank Singapore cut call center requests by 70%. The bank used Alfresco to automate late fee... waiver requests, reducing processing time from days to just 2–3 minutes. Payment dispute workflows were also streamlined, with automated case creation and email generation. Teams now focus on complex tasks, while customers get faster, more intuitive service. Trust Bank continues to expand Alfresco for broader business processes.
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Creditplus Bank AG used Alfresco Process Services from Hyland to digitize loan payment processes. The bank automated manual workflows, reducing... processing times and costs. Employees now receive tasks and documents through a digital inbox, improving efficiency. Electronic documents are stored centrally and are easy to find. The solution increased transparency and improved the customer experience. Creditplus Bank AG gained a competitive edge with faster, more efficient loan processing.
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OnBase helped Civista Bank digitize and automate document workflows. Staff no longer search for paper files or play phone tag... with customers. Employees now access documents instantly while speaking with clients. The solution integrates with the bank’s core system for seamless information retrieval. Civista improved customer service speed and reduced compliance risks. All business areas benefit from faster, safer access to key information.
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DAB Bank AG used the Alfresco platform from Hyland to digitize B2B trading processes. The bank replaced paper-based workflows with... a central content management system. They now archive and manage 50 to 100 new documents daily. The solution improved search, transparency, and control over all processes. DAB completed the implementation in just two months.
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Hyland helped Sedgwick County automate workflows and manage contracts and agendas. The county eliminated paper content silos and improved document... storage and retrieval. Security was a key concern, and Hyland’s use of AWS met strict requirements. Teams saw increased productivity and fewer errors. Stakeholder involvement and open communication supported the digital transformation.
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Alfresco helped the Rotterdam municipal authority digitize and automate document management. The new platform improved collaboration and made it easier... for employees to find information. Automation and digital workflows increased speed and control over data. The solution ensures compliance with laws and regulations. Employees are now more satisfied with their work tools.
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Hyland OnBase and Brainware helped a municipal government in southeastern Brazil digitize its construction permitting process. The new system replaced... manual, paper-based workflows with a fully digital solution. Citizens now submit documents online, avoiding 20,000 trips to municipal offices. Over 75,000 processes and 15,000 documents are stored digitally. The solution improved permit speed, reduced risk, and increased transparency for citizens and staff.
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DILA uses the Nuxeo platform from Hyland for two key case management applications. The solution improved legal and administrative content... processes, speeding up response times and raising content quality. Over 4,200 users manage 700 cases per week with automated workflows and secure access. The platform supports collaboration between government entities and ensures timely delivery of information to citizens. Digital tracking and data visualization help monitor legislative activity across agencies.
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Hyland helped the Dirección General de Tráfico (DGT) in Spain move from paper-based to digital workflows. The DGT automated document... management, saving over 2 million euros each year. Employees now save 30 minutes daily on document tasks, and the agency expects to save 800 work hours in the first year. The number of physical office cases dropped to less than 10% of total cases. RPA and workflow tools simplified complex processes and improved data use.
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Hyland OnBase and Brainware helped a municipal health department in southeastern Brazil digitize its pharmacy operations. The new system cut... patient wait times by 77% and reduced medication dispensing time by 47%. Over 103 million pages were eliminated from physical storage. The department opened five new pharmacies, expanding access for citizens. The solution improved data reliability and freed up space for more service counters.
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The Federal Aviation Administration used Hyland's Alfresco platform to improve financial operations and reduce IT costs. The FAA implemented an... electronic document management system (EDMS) to streamline workflows. The solution enabled better records management and process automation. As a result, the FAA achieved a 40% reduction in operational costs. The project was supported by Network Designs, Inc. and integrated with AWS cloud services.
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DILA, the French government agency for legal and administrative information, used the Nuxeo platform by Hyland to improve case management for legal content. Over 4,200 users... now manage 700 cases per week with automated workflows and secure access controls. The solution streamlined legislative processes, enabled faster government responses, and improved content quality. DILA also gained digital monitoring and data visualization for legislative activities.
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Stadtverwaltung Rotterdam digitalized its document management with Alfresco's cloud-native platform. The city needed better control, security, and compliance for daily... file collaboration. The new solution automated processes, improved traceability, and ensured legal compliance from file creation to archiving. Employees now access information faster and are more satisfied with their work. The platform is scalable, user-friendly, and ready for future needs.
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Hyland's OnBase and Brainware platforms helped Prefeitura Municipal do Sudeste Brasileiro digitize permit processes. The new solution enabled online document... submission, reducing the need for in-person visits. Over 20,000 trips were avoided and more than 75,000 processes were managed digitally. Automated validation improved speed and reduced operational risks. Centralized information and digital signatures streamlined management and compliance.
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Hyland Alfresco helped a US federal agency digitize millions of case files. The agency replaced paper-based processes with a digital... document archive, storing over 500 million documents. Alfresco enabled secure, scalable, and flexible document management across multiple departments. Staff and applicants now access information faster, reducing case backlogs and improving fraud detection. The solution supports compliance with federal regulations and future automation plans.
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VGZ, a leading Dutch health insurer with 4. 1 million members, faced challenges managing document access and archiving during annual...policy renewals. The company needed a fast, reliable, and accessible cloud environment for both customers and employees. VGZ chose OnBase by Hyland, migrating 175 million documents to the cloud. Now, OnBase archives 227 million documents, growing by 25 million each year. This digital transformation improved document access and supports VGZ’s mission to make healthcare accessible and affordable.
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SAIF used Hyland's OnBase platform to modernize its document workflows. The company converted 42 million documents from a 15-year-old system... to OnBase. This change let staff deliver complete digital information packets in just 24 hours. Automated workflows cut process times from a day to minutes. Employees can now work remotely and access documents instantly, improving service for clients and partners.
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Liberty Mutual Insurance used Alfresco Content Services on AWS to manage content and governance. Over five years, they saved $210... million. The solution improved document management and compliance. It also helped automate workflows. The company increased efficiency and reduced costs. This case shows the impact of cloud-based content management in insurance.
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Hyland's Alfresco platform helped a major FTSE 100 insurer migrate 1. 27 billion documents. The project cut request processing time...by 30% and automated 46 messaging systems. Over 9,000 users were integrated, handling 20,000 documents daily. The migration delivered annual savings of £2.4 million. Strategic integration with Kofax and Appian improved workflow management.
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Ethias used Hyland's Alfresco platform to move from paper storage to a digital content system. The solution manages about 180... million documents and adds 2 million new ones each month. Security was improved with encryption and advanced access controls. The project included integration with Active Directory and Oracle, and used Caringo Swarm for storage. Ethias worked with NRB and Xenit to ensure strong performance and scalability.
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Hyland Content Innovation Cloud helped BeneSys move from manual, paper-based processes to digital workflows. The platform enabled faster service and... greater transparency for millions of members. BeneSys used Hyland on AWS to automate high-volume content operations. This improved agility, resilience, and security while supporting HIPAA-compliant workflows. The solution allowed BeneSys to quickly deliver new self-service technologies to customers.
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BARMER migrated 1. 1 billion documents to Hyland Nuxeo. The legacy system could not handle the growing volume and performance...needs. Hyland Nuxeo integrated with 18 software systems and enabled 2.5 million document accesses daily. The migration took 42 days and covered 300 TB of data. The new system improved availability, compliance, and scalability for BARMER's health insurance operations.
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Liberty Mutual Insurance used Alfresco Content Services from Hyland to move to a paperless operation. The company saved $21 million... in five years by cutting paper, printing, and storage costs. Alfresco runs on AWS and helps teams worldwide access documents faster. The solution improved compliance with privacy and data retention rules. Liberty Mutual can now deploy new environments in just 30 minutes and plans to manage 300 million documents in the cloud.
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Estrella Galicia used Alfresco by Hyland to speed up invoice management. Before, they had a fragmented system and slow approvals.... Now, they process about 4,000 new documents each month. The new platform lets managers approve invoices from anywhere using mobile devices. This change cut time spent on routine tasks and made workflows smoother. Each year, more departments join the system, showing steady growth and value.
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OnBase von Hyland hilft bofrost, analoge Prozesse zu digitalisieren. Das Unternehmen nutzt OnBase für Personalakten, Vertragsmanagement und die Verwaltung von... 6.000 Fahrzeugakten. Die Lösung integriert SAP, Legacy-Systeme und ermöglicht cloudbasiertes Arbeiten. bofrost profitiert von schnellen Implementierungen dank Low-Code und verbessertem Dokumentenzugriff. Die Zusammenarbeit mit Hyland und Data Market unterstützt effizientes Change Management und mobiles Arbeiten.
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3corações used Hyland OnBase to digitize and automate document management. The company eliminated 40 tons of paper and made over... 126,000 documents available on the platform. OnBase integrated with 10 business systems and launched 13 workflows for secure, centralized access. Compliance improved and document traceability increased. Internal processes, audits, and customer service became faster and more reliable.
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OnBase by Hyland helped 3corações digitize and centralize over 126,000 documents. The company eliminated 40 tons of physical paperwork and... improved document traceability. 3corações integrated 10 business systems and launched 13 workflows for better process control. The solution sped up B2B delivery validation from two weeks to 40 minutes. Now, 3corações ensures compliance and faster audits with secure, digital document management.
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Scania used Alfresco by Hyland to improve knowledge sharing and collaboration. The company needed a secure, user-friendly platform for document... sharing across global teams. In less than four weeks, Scania deployed Alfresco for 5,000 users and migrated 20,000 documents. The platform now supports cross-functional projects and external collaboration with distributors and partners. Plans are underway to expand access to 40,000 internal users, enabling broader cooperation and knowledge exchange.
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Renault used the Nuxeo platform from Hyland to solve document management and workflow challenges. The company unified data from seven... systems into one platform. Six databases were migrated, improving access to product, process, purchasing, and HR documents. Real-time search with Elasticsearch helped 35,000 users each month find documents faster. The new system reduced admin work and made user training easy. Renault improved security and delivered new features to users more quickly.
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Lippert Components used Hyland's Perceptive Content integration for Salesforce to build a dealer portal. The portal lets customers check order... status, view invoices, and access delivery proof. Employees spend less time answering repetitive requests. Storing documents in Hyland Cloud saves on Salesforce storage costs. Customers now get information faster and enjoy a better experience.
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Lippert Components used Hyland's Perceptive Content integration for Salesforce to build a dealer portal. The portal lets customers check order... status, view invoices, and download documents. This reduced the number of support calls and improved customer experience. Storing documents in the Hyland Cloud also cut Salesforce storage costs. Employees now spend less time on routine requests and more on valuable tasks.
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Hyland Automate helped Indiana State University modernize its financial aid processes. The university replaced old, static forms with dynamic, cloud-native... forms that use digital signatures and real-time field changes. This improved efficiency for students, parents, and staff. The solution integrated smoothly with existing systems and reduced delays caused by legacy technology. Indiana State University plans to expand the use of Hyland Automate to more departments.
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Hyland OnBase helped the University of Texas at Dallas speed up student admissions, cutting decision times to under 48 hours. The university expanded... OnBase to 25 departments, automating workflows for admissions, financial aid, procurement, and facilities. Staff now process invoices, scholarships, and asset records faster and with fewer errors. The campus police and disability services use OnBase for secure document storage and compliance reporting. Students and staff benefit from faster approvals and easier access to forms and records.
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PUC Campinas used Hyland OnBase to meet Brazil's digital diploma mandate. The university cut diploma delivery time from three months... to one day. OnBase enabled secure, compliant digital diploma management and batch signing. The solution eliminated paper costs and manual processes. PUC Campinas now plans to expand OnBase use across the institution.
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UC Berkeley used Hyland Perceptive Content and Hyland Enterprise Search to replace manual, paper-based workflows. The university centralized content management... and integrated systems across campus. This led to faster onboarding, cutting the process by up to a month. Departments now access documents quickly, improving student and employee experiences. The platform supports ongoing innovation and broader integration for future needs.
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L'Oréal uses Hyland's Nuxeo platform to manage 7 million documents for 6,000 global users. The company needed to improve document... search, user experience, and GDPR compliance. Nuxeo's cloud-native, low-code platform replaced aging systems and enabled metadata-based classification. Now, Milor+ supports 1,500 research staff, handles 70,000 new documents monthly, and processes 90,000 daily consultations. L'Oréal plans to add e-signatures and explore AI for unstructured data.
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Hyland helped Coke One North America (CONA) scale from 5 million documents per year to 5 million per month. CONA used Hyland's... content services to automate document capture, storage, and delivery, fully integrated with SAP. The solution supports 30,000 users and 12 independent bottlers, improving process speed by 30%. Hyland's proactive infrastructure scaling and low-code tools enabled rapid deployment and ongoing optimization. CONA now processes 1.4 million documents weekly and benefits from continuous performance checks and close partnership with Hyland.
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Nuxeo DAM by Hyland helped a global beauty brand manage digital assets with a flexible interface. The company automated complex... approval workflows, reducing errors and delays. Teams worldwide could preview and customize 3D packaging designs, speeding up localization and cutting extra costs. The solution also made it easy to expand into new e-commerce channels by reusing digital libraries. The brand improved marketing agility and maintained high brand standards across markets.
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Nuxeo Platform by Hyland helped a global beauty brand manage digital assets with a customizable interface. The company automated complex... workflows for image approvals, reducing delays and errors. Global teams could preview and localize 3D packaging designs, cutting rework and speeding up launches. The DAM solution also made it easy to expand into new e-commerce channels by reusing asset libraries. This improved marketing agility and supported fast international growth.
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Siemens used Hyland's Brainware to improve invoice processing. The company faced fragmented OCR solutions and wanted to standardize accounts payable.... Brainware integrated with over 50 SAP instances and processed 3.5 million invoices in more than 20 languages. Siemens achieved up to 80% automation in some cases and extracted over 90% of 51 data fields without manual work. The team gained better process visibility and expanded the solution globally.
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MacGregor unified its global operations by consolidating 22 ECM systems with Hyland Alfresco. The company faced fragmented workflows and documentation... across sites after years of acquisitions. Hyland Alfresco provided a scalable, integrated content management solution. MacGregor reduced licensing, server, and support costs and migrated over 5 million legacy documents. Teams worldwide now collaborate more easily with up-to-date, accurate documents.
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Hyland OnBase helped one of Brazil's largest steel producers modernize its document management. The company centralized 21 million files and... replaced its legacy ECM system. OnBase integrated with SAP and internal apps, streamlining engineering workflows. Employees now find documents faster and share files securely. The solution improved visibility and efficiency across business units.
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MacGregor consolidated 22 ECM systems using Hyland Alfresco. This unified their operations and improved efficiency. They reduced license, server, and... support costs. Over 5 million legacy documents were migrated. Global teams now collaborate better with accurate, up-to-date documents. User count grew from 100 to 1,000 worldwide.
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Alfresco Content Services by Hyland helps Stadtwerke München manage complex document processes. SWM uses Alfresco to store, access, and track... technical documents, contracts, and drawings across many business units. About 4,000 employees use the platform daily, with no performance complaints. Alfresco integrates with SAP, SharePoint, and other tools, supporting strict version control and flexible customization. SWM values the open source model, strong search, and easy integration for their diverse needs.
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Hyland's Alfresco Content Services helps Stadtwerke München manage complex, diverse processes across energy, water, and mobility services. SWM uses Alfresco... as its main system for technical documentation, integrating it with SAP and SharePoint for seamless access to documents and contracts. About 4,000 employees use Alfresco daily, supporting unique workflows and strict version control. The open-source platform allows easy customization and integration, meeting SWM's evolving needs. SWM values Alfresco's stability, powerful search, and user-friendly tools.
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Hyland RPA helped Stadtwerke Neuss automate its meter change workflow. The company eliminated manual data conversion and filtering, saving over... 2,000 hours of labor each year. Employees now focus more on customer service and new customer acquisition. The solution improved billing accuracy and customer satisfaction. Stadtwerke Neuss automated five business processes with Hyland RPA, increasing efficiency and control.
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Alfresco by Hyland helped Asia’s largest low-cost airline digitize paper documents and automate workflows. The airline reduced manual admin tasks... and enabled secure document sharing across eight departments in three countries. Over 700 users now access and share documents safely, improving decision-making. The solution integrates with Kofax for automated invoice processing and centralizes over 50GB of data. User adoption was immediate, boosting collaboration and reducing paper use.
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Hyland's Alfresco platform helped Asiens größte Billigfluggesellschaft digitize paper documents and automate workflows. The airline integrated Alfresco with Kofax for... electronic invoice capture and processing. Over 700 users now securely share documents across eight departments in three countries. The solution reduced manual processes and improved decision-making speed. The central repository holds over 50 GB of data and digitizes 80–100 documents daily.
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VSC Group used Hyland's Nuxeo Platform to build a digital media library. The goal was to manage images and digital... assets for their tourism business. The solution let staff find, download, and request visuals easily. Admins could manage image rights, categories, and track usage. This helped VSC Group support its digital growth and improve asset management.
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Erie Insurance is deploying Hyland's Content Innovation Cloud to transform unstructured content into AI-ready operational intelligence. This deployment aims to... enhance decision-making, process efficiency, and business intelligence across Erie Insurance's operations, leveraging Hyland's platform to process up to 700 million pages annually.
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Erie Insurance partners with Hyland to deploy the Content Innovation Cloud, transforming unstructured content into operational intelligence. This initiative supports... nearly 7 million policies, enhancing decision-making and efficiency. Hyland's platform processes 1 billion pages over three years, automating document management and improving business intelligence while ensuring security and governance.
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Hyland has successfully deployed its agentic document processing solution for Rexel Canada, achieving near-perfect invoice indexing accuracy within 48 hours. This deployment, part... of Rexel's Axelerate 2028 strategy, leverages Hyland's Intelligent Document Processing and generative AI to streamline financial document handling. The solution enhances efficiency by reducing manual validation and improving workflow, aligning with Rexel's AI-driven digital transformation goals.
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Garney has expanded its use of Hyland OnBase, integrating it with SAP SuccessFactors to enhance HR operations. This move aims... to modernize Garney's HR content infrastructure, centralize employee content, and improve operational efficiency. The integration supports Garney's HR transformation by providing secure, cloud-native content services that streamline processes and enable future innovation.
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