Real-World Case Studies and Customer Success Stories with GoTo Meeting

Rescue helped Fordham University deliver remote IT support to over 4,000 faculty and staff. The university needed a solution that... protected user privacy and worked for distributed systems. Rescue provided on-demand, permission-based remote support that removed access after each session. The IT team's same-day resolution rate improved from 40% to 75%. This made support faster and more secure for everyone.
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Rescue helps Southern New Hampshire University support over 240,000 users. The Technology Help Desk team uses Rescue to manage high... volumes of technical support requests. The solution makes it easy for users to get help quickly, even during busy times. Rescue gives SNHU confidence to grow its online student base. The university reports higher user satisfaction and a better support experience.
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GoToConnect helped Para Los Niños support 15 locations as they grew. Their old phone system could not keep up. GoToConnect... made it easy for staff to work fully remote during the COVID-19 pandemic. The IT director praised GoToConnect for its strong service record. The solution became essential for remote work and communication.
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Rescue by GoTo helps Southern New Hampshire University support over 240,000 users. The Technology Help Desk team uses Rescue to... handle high volumes of technical support requests. The solution makes connecting to support easy and fast, even during peak times. SNHU can now grow its online student base with reliable, scalable support. Users and agents both report a better experience with Rescue.
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GoTo Connect helped King's College Victoria upgrade their old phone system. The school needed a cloud-based phone solution that worked... with both hard phones and soft phones. After switching to GoTo Connect, staff and parents can now communicate more easily and securely. The new system gives flexibility and lets users make calls from anywhere using an app. This improved how the school connects with its community.
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GoTo Connect helped Dartmouth College fix ongoing VoIP phone system issues during COVID-19. The college needed an easy, affordable, and... integrated solution. GoTo Connect was simple to use and quick to set up. Dartmouth transformed its phone services and call centers fast. The solution improved communication for the university.
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GoToConnect helped University of Advancing Technology fix problems with their old phone system. The university needed fast changes to call... settings for better communication between students and teachers. GoToConnect made it easy to set up features like call recording and conference lines. The school saw less admin work and more control over their phone system. The CEO could create a conference line in just 5 minutes.
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GoTo Resolve helped BPP Education Group improve remote IT support for 2,700 users worldwide. BPP needed a single tool to... manage urgent remote work needs during the pandemic. They chose GoTo Resolve for its easy connectivity and simple onboarding. Now, BPP supports staff and students globally with high IT standards.
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GoTo Connect helped Australian Technical and Management College (ATMC) solve problems with their old phone system. The legacy system lacked... tracking and reporting, making remote work hard. GoTo Connect integrated with their IT setup and saved money. It improved communication during downtime and made daily work easier. ATMC saw better data analytics, higher employee productivity, and positive feedback from staff.
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GoTo Connect helped Bridgerland Applied Technical College replace their old phone system. The legacy system was hard to manage and... spare parts were hard to find. GoTo Connect's hosted solution removed the risk of obsolescence. BATC switched to GoTo Connect for about the same cost as their old system's monthly maintenance. The college now has a modern, reliable phone system across four campuses.
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GoTo Connect helped the University of Advancing Technology improve their phone system. Their old provider made it hard to change... call flows and needed IT experts. With GoTo Connect, staff could set up conference lines in minutes. The new system made it easy to manage calls and schedules. UAT now enjoys simple administration and call recording features.
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GoTo Connect helped National Holistic Institute solve problems with their old phone system. Their previous solution was costly and unreliable,... with frequent outages. GoTo Connect offered reliable service, easy call flow customization, and simple operations. The switch improved efficiency for the school. A senior vice president said GoTo Connect made work and life easier.
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GoTo Connect helped Para Los Niños support their growing organization in Southern California. Their old phone system could not keep... up as they expanded to over 15 locations. Geovanni Rivas, head of IT, chose GoTo Connect for its strong reputation. The platform made it easy for staff to switch to 100% remote work during the COVID-19 pandemic. GoTo Connect proved to be a helpful tool for their communications needs.
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LogMeIn Resolve helped BPP Education Group support 2,700 users worldwide. BPP needed a single remote IT support tool during the... pandemic. They chose LogMeIn Resolve for its easy use and seamless connection. The platform unified IT support for staff and students. BPP now keeps high IT standards across all locations.
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GoToWebinar helped the Colegio de Patólogos de Estados Unidos (CAP) continue resident education during the COVID-19 pandemic. CAP used GoToWebinar... to deliver virtual classes when students had to work from home. The platform enabled high-quality academic experiences and faculty collaboration. The results were described as spectacular by the organization. CAP's marketing director led the initiative to ensure learning continuity.
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GoTo Connect helped Leigh Academies Trust replace 15 outdated phone systems across 30+ academies. The trust needed a cloud-based phone... solution that was easy to manage and quick to deploy. GoTo Connect was chosen for its features and user-friendly setup. The rollout started with a successful pilot at Stationers’ Crown Woods Academy. Standardizing on GoTo Connect reduced IT workload and improved call handling for staff and callers.
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GoTo Meeting helped Mittelfranken Vocational Training Centre keep training programs running during the pandemic. The center needed to meet the... Employment Agency's requirements for all participants. They tested several online tools and chose GoTo Meeting for video conferences and online training. GoTo's data protection contract was a key factor. Staff now rely on GoTo Meeting for meetings and communication with participants.
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GoTo Connect helped Seminole State College upgrade from an old PBX system. The college needed better support for off-campus phones... and lower costs. GoTo Connect improved communication for students, faculty, and staff. GoTo Webinar enabled critical meetings. GoToAssist let IT help staff and faculty remotely. The college saw better communication and business continuity during the pandemic.
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Rescue from GoTo helped Kapsch Group cut remote connection times by two-thirds, reducing setup to under a minute. Before Rescue, remote... workers faced slow, unstable VPN connections that delayed service desk requests. With Rescue, Kapsch improved speed, transparency, and user satisfaction. The solution also enabled better logging and forwarding of requests. Kapsch now solves problems faster and more efficiently.
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GoTo Resolve helped Integrated Partner Solutions, Inc. automate engineering processes. The company used document management workflows to make engineering data... more secure and efficient. GoTo Resolve became a key tool for their business. The solution removed data reentry and extra file copies. This made their work faster and more reliable.
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Rescue by GoTo helped Evalueserve manage a surge in remote IT support needs. The company faced more tickets and recurring... IT issues as remote work increased. Rescue provided secure, reliable remote support and multi-platform assistance. Evalueserve saw higher customer satisfaction and smoother operations. The GoTo team offered strong support during critical times.
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GoTo Connect and LogMeIn Resolve helped Cobb Technologies manage phone systems and deliver remote support. Cobb Technologies, a leading independent... copier dealer in Virginia, serves over 9,000 clients with office technology and consultancy services. The company needed to grow its managed services division. With GoTo solutions, deployment was easy and support was responsive. Cobb Technologies now provides high service levels to its clients.
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GoToMeeting helped Coalfire, a large cybersecurity advisory firm, improve team collaboration. After switching to a different web conferencing tool, Coalfire's... sales staff reported up to 15 support complaints per week. The team demanded a return to GoToMeeting for its reliability and ease of use. Coalfire's vice president of IT praised GoToMeeting as the preferred solution for their sales team.
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GoTo Connect helped Accelerated Information Systems manage business calls during Hurricane Sandy. Their old PBX system needed too much maintenance... as the company grew. GoTo Connect offered a low cost and many features. When the hurricane hit, the cell phone forwarding feature kept their phones working. AIS continued business as usual and kept a strong image for their customers.
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LogMeIn Resolve helps Integrated Partner Solutions automate engineering processes. The company uses document management workflows to secure engineering data. LogMeIn... Resolve is vital for their business success. Their solutions eliminate data reentry and extra file copies. This creates a single source of truth for their clients.
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Rescue by GoTo helped Arise Virtual Solutions improve remote support. Arise replaced phone support and limited remote tools with Rescue.... The platform reduced resolution times and cut costs. Agents now deliver better customer service. Rescue is reliable and offers advanced features. Arise values GoTo's responsive support team.
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GoToAssist helped Ultimate Kronos Group (UKG) support thousands of customers with one secure tool. UKG needed to scale security and... improve customer experience. GoToAssist replaced remote desktop, VPN, and key fobs with a single solution. UKG now runs 400-600 support sessions daily with over 50 agents. The tool improved efficiency and customer satisfaction during the pandemic. UKG relies on GoToAssist for reliable, frictionless support.
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GoToAssist helped Larsen & Toubro Infotech Ltd. (LTI) improve its service desk during the Covid-19 digital transformation. LTI needed a... solution that integrated with its existing technology and was easy to use. GoToAssist delivered seamless integration and user-friendly features. LTI saw time savings, reduced call times, and faster call resolution for its customers. The reporting tools made it easy for LTI to track and build on past work.
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GoTo Webinar helped Wild Apricot connect with their global audience. Wild Apricot needed a way to share educational content and... schedule events for members in different time zones. They used GoTo Webinar to engage hundreds of people and highlight their educational resources. The tool made it easy to reach members and increase loyalty. Wild Apricot calls GoTo Webinar the best webinar software they have used.
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GoTo Webinar helped ProductPlan's marketing team reach more leads and engage their audience. ProductPlan used GoTo Webinar to share content... in real-time and create interactive experiences. The tool allowed them to deliver value to current leads and support existing customers. ProductPlan reached thousands more leads using GoTo Webinar. The solution made it easier for their team to connect with their audience and grow their business.
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ProductPlan used GoToWebinar to reach more leads and engage their audience. The marketing team wanted to generate and convert leads... at a lower cost. GoToWebinar helped them deliver interactive, real-time experiences. They increased lead reach and improved customer satisfaction. ProductPlan now shares valuable content more effectively with their audience.
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GoToWebinar helped Wild Apricot reach a global audience with educational content. Wild Apricot needed a way to connect with members... worldwide and share training. GoToWebinar made it easy to run webinars across time zones. The platform improved engagement and let them deliver quality content. Sonia Khosla praised GoToWebinar for its reliability and ability to support their mission.
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GoTo Webinar helped DATAflor AG offer more training seminars to its customers. The company needed a way to handle growing... demand for seminars and training dates. With GoTo Webinar, DATAflor expanded seminar times to evenings and weekends. This led to a significant increase in seminar sales. Employees also felt less burdened by the new system.
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GoTo Connect replaced DALIM SOFTWARE's old PBX VoIP system. The cloud platform made it easy for global employees to call... from any device. GoTo specialists solved contract issues and swapped out all desk phones. DALIM SOFTWARE saved money on hardware upgrades. The company now enjoys secure, reliable communication across locations.
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GoTo Webinar helped RR Software GmbH train customers and attract new ones. They needed a simple, cloud-based tool for sharing... knowledge. GoTo Webinar made it easy to show their ANTRAGO software to many users. Customer loyalty and satisfaction improved. They also gained new customers and increased sales.
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GoTo Connect helped Go Insurance improve customer service during the COVID-19 pandemic. The company needed a phone system that could... handle long calls and work with their broker management system. Go Insurance chose GoTo Connect for its integration with blueButler and its Contact Center tool. The solution increased employee efficiency and raised customer service levels.
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GoTo Connect helped 1 Truck Insurance Services improve customer experience. The agency needed fast, multi-channel communication for truck insurance clients.... GoTo Connect enabled daily conversations with new and existing customers using SMS and calls. The solution included SMS, campaigns, outbound calls, and transfers. This made communication easier for their distributed team.
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GoToConnect helped INSURICA Insurance Management Network expand with scalable VoIP technology. The company needed a flexible communication solution to match... its growth. GoToConnect replaced their physical phone system, reducing costs and complexity. INSURICA now delivers better service to clients and makes decisions faster. The hosted VoIP system supports their network of offices.
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GoTo Connect helped 1 Truck Insurance Services improve customer communications. The agency serves long-haul truckers across many states and needed... fast, multi-channel communication. GoTo Connect let them talk to customers and clients every day by text message. The solution included SMS, campaigns, outside calling, and transferring, plus collaboration tools. This made it easier for their distributed team to connect quickly and serve clients better.
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GoToConnect helped Farmers Insurance Group in Englewood, Colorado, upgrade to a modern business voice solution. The office needed reliable audio... quality, easy management, and affordable pricing. GoToConnect delivered top audio, simple management, and strong customer support. The team now avoids missed calls and enjoys a lower monthly cost per user.
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GoTo Connect helped American Family Insurance fix problems with dropped calls and unreliable phone service. The company wanted a phone... system that would not hurt customer relationships. GoTo Connect gave them tools to train staff and improve customer care. Now, they can transfer calls to the national office when short-staffed. Customer care has improved a lot with GoTo Connect.
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GoTo Connect helped Jeff Hanlon, a franchisee of two cleaning locations, unify team communications. He needed a single platform to... support mobility and business growth. GoTo Connect let him consolidate texting, phone, and management for both franchises. Now, covering for another office and collaborating is seamless. The solution supports all-in-one business communications for small service businesses.
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GoTo Connect helped a national cleaning franchise owner, Jeff Hanlon, streamline communications and unify his teams. He needed a unified... communications solution for his two residential and small office cleaning franchises. GoTo Connect allowed him to consolidate multiple systems and manage both locations easily. The platform enabled texting clients, managing operations, and supporting business growth. Collaboration and mobility improved across both offices.
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GoTo Connect helped Simply Print solve problems with missed customer calls. The old phone system caused lost business. GoTo Connect... was easy to set up and use. The owner can now update phone messages from home. Calls go to mobile if the internet is down. This improved customer service and business reliability.
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GoTo Connect helped a national cleaning franchisee, led by Jeff Hanlon, unify communications for two locations. The solution replaced multiple... systems and made texting customers and managing both franchises easy. It improved team collaboration and supported business growth. The franchisee can now cover for another office seamlessly. GoTo Connect enabled better mobility and streamlined operations for this cleaning business.
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GoTo Connect helped Copy Products Company (CPC) modernize its phone system. CPC needed a flexible, secure way for sales and... IT teams to stay connected on the go. The cloud-based solution was easy to set up and use. Employees became happier and customer service improved. CPC now has a scalable platform for future growth.
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GoTo Connect helped Fiotec upgrade its communications. Fiotec needed better technology after moving to a bigger office and facing the... Covid-19 pandemic. They chose GoTo Connect for easy use and phone management. The switch to cloud-based tools let staff work flexibly. Fiotec saved 20% in costs by not needing physical switch services. Staff found the new system easy to use and quick to adopt.
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GoToMeeting helped Make-A-Wish overcome firewall issues that blocked their old meeting tool. The non-profit needed flawless meetings for key partners... like Disney. GoToMeeting offered flexible pricing and daily provisioning, making it affordable. Automation features saved the team a lot of time and cut costs. Make-A-Wish now runs important meetings smoothly with GoToMeeting.
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GoTo Connect helped National Energy Foundation (NEF) switch to remote work during the pandemic. NEF needed a new phone system... to keep its services running. GoTo Connect was easy to use and simple to set up. As demand grew, NEF nearly tripled its workforce and added GoTo Contact Center for better call management and analytics. NEF now delivers reliable energy advice to people facing fuel poverty.
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GoTo Connect helped Boys & Girls Clubs of America connect 5,000 clubs across the country. The nonprofit needed a flexible,... cost-effective phone system to support staff, partners, and donors from anywhere. GoTo Connect integrated with Microsoft Teams, making calls seamless and easy for staff. The solution reduced infrastructure costs and improved communication quality. IT administrators now have a simple interface to manage the system.
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GoTo Connect contact center helped Vista Healthcare improve customer service and streamline operations. The platform unified communication tools for staff... across 20 locations. Vista reduced workflow inefficiencies and managed calls more effectively. Team performance and patient satisfaction increased. Staff could focus more on compassionate patient care.
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Rescue by GoTo helped Tufts Medicine support remote workers and handle more IT support requests faster. The IT team found... Rescue easy to use and effective. The solution reduced costs for Tufts Medicine. Andrew Duffy-Peter, solutions architect, said GoTo costs significantly less than other products. Rescue had a big impact on the success of their IT projects.
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GoTo Rescue helped Tufts Medicine support remote workers and speed up IT help requests. The IT team now handles more... support tickets faster. Rescue by GoTo also cut costs for Tufts Medicine. Andrew Duffy-Peter from Tufts Medicine says GoTo costs much less than other products. The solution made a big impact on their IT projects.
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GoToConnect helped WellSpace Health manage rapid growth with a cloud phone system. The solution unified all locations under one easy-to-use... interface. WellSpace Health no longer needed extra maintenance or systems. The organization now enjoys simple management and scalability. Their IT administrator praised GoToConnect for meeting their needs from day one.
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GoToAssist helped a world-renowned car manufacturer improve service center support. The company needed a way to give technicians fast access... to expert help and up-to-date information. GoToAssist let authorized users perform dealer-level tasks remotely. Technicians in remote or independent shops could get real-time guidance. The solution saved time and made it easier to solve customer problems.
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GoTo Connect helped Larry H. Miller Dealerships handle more customer calls and improve customer experience. Their old phone system could... not keep up with call volume. GoTo Connect offered advanced features and easy integrations. The setup was smooth and let staff work from home. The company saw more revenue, less customer frustration, and saved time managing the system.
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GoTo Connect helped Dragon 2000 upgrade their phone system. Their old system did not let staff handle calls well when... working off-site. Dragon 2000 wanted a modern phone solution for flexible calling from any location. GoTo Connect enabled all staff to make and receive calls on the company network, no matter where they worked.
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GoTo Connect helped Larry H. Miller Dealerships upgrade their phone system. Their old system could not handle high call volumes... or deliver a great customer experience. GoTo Connect offered advanced features, integrations, and easy setup. The team saw more revenue, less customer frustration, and saved time managing the system. Remote work setup was simple and kept business running smoothly.
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LogMeIn Resolve ayudó a 360 Orthodontics a mejorar su soporte remoto. Antes, los técnicos debían visitar a los clientes para... resolver problemas de hardware. Con la función de compartir cámara, ahora resuelven problemas de hardware más rápido. La solución es económica y fácil de usar. Los clientes de 360 Orthodontics tienen una mejor experiencia de soporte.
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GoTo Webinar helped the College of American Pathologists when COVID-19 forced residents-in-training to work from home. The team needed a... way to continue regular training and lectures. They used GoTo Webinar to create a virtual lecture series. The solution let trainees keep learning from anywhere. The program was a big success for the organization.
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GoTo Connect helped Southern California TMS Center centralize operations and modernize communications. The organization eliminated missed connections and improved adaptability... for future growth. With GoTo Connect, they tripled their number of phones. This allowed them to focus more on delivering mental health care in Southern California. The platform is scalable and intuitive, supporting their expansion across 13 locations.
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GoTo Webinar helped Benestar Group expand its services to more employees in Australia and abroad. The company chose GoTo Webinar... for its scalability and easy setup. After using GoTo Webinar, Benestar Group saw a 50% increase in average webinar attendance year-on-year. Customers gave positive feedback about the new system. The registration process is easier than with Microsoft Teams, and the platform handles large audiences well.
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GoTo Webinar helped Sage support customers with a live Q&A platform. Sage used GoTo Webinar to handle a surge in... support demand after launching Making Tax Digital. The platform let Sage run five all-day webinars daily for different software packages. Sage saw higher customer satisfaction, easier delivery for technicians, and better privacy for attendees. Sage moved physical events online without losing service quality.
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GoTo Resolve helped RPG Crouch Chapman LLP improve IT management. The firm needed better control and oversight of its IT... systems. After testing, they chose GoTo Resolve for its all-in-one remote support features. The platform gave them full visibility of all devices and their status. IT management became easier and more efficient with a single, easy-to-use tool.
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GoTo Connect helped Ormsby & Rhodes move from an old PBX system to a cloud-based phone solution. The firm needed... staff to work remotely and still use their mobile phones for business calls. GoTo Connect made it easy for staff to make and receive calls using the main office number on their own devices. The transition was smooth, with help from GoTo and DgTek. Ormsby & Rhodes now has a modern, flexible phone system and better client communication.
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GoTo Connect helped Kenco move from an on-premises PBX to a cloud-based phone system. Kenco needed a simpler, more flexible... solution to support their many sites and mobile workforce. GoTo Connect made it easy for staff to connect from anywhere and on any device. Kenco cut their communications costs by 50% after switching. The system is easy to use and reliable, supporting Kenco’s logistics operations.
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GoTo Connect helped viadonau, a top waterway operator in the Danube region, replace its old phone system. The cloud solution... supports remote work and cuts fixed costs. Employees now enjoy flexible work, easy management, and smooth integration of calls and online meetings. GoTo Connect gives viadonau a modern, efficient, and sustainable way to communicate.
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GoTo Connect replaced viadonau's old phone system. The cloud solution improved communication and enabled remote work. Employees now enjoy flexible,... centralized management and easy integration of calls and online meetings. viadonau reduced fixed costs and gained a modern, sustainable platform. The company praised GoTo Connect for its value and powerful features.
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GoTo Connect helped Michael Murphy Home Furnishing upgrade from an old PBX system. The new cloud-based phone system gave them... better reporting, analytics, and control over calls. Bytek IT Solutions managed the switch for all seven stores and the head office. Customer service improved with shorter wait times and a calmer work environment. The company also cut telephony costs.
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GoTo Connect helped Bradshaw Taylor move from an on-premise IP phone system to a cloud-based solution. The company needed better... support for remote work and improved reliability. NXTGen Technology, their IT provider, introduced GoTo Connect for its dial plan and contact center features. The new system made customer service easier and less stressful. Contact center analytics helped teams perform better and keep customers happy.
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GoTo Connect and GoTo Contact Centre helped Umart improve their business communications. Umart had problems with their old phone system... and customer experience. They chose GoTo for its low cost, easy setup, many features, and strong support. Employees quickly accepted the new system. The change led to better control and happier customers.
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GoTo Connect helped PayChoice, a payment gateway company in Melbourne, upgrade their old phone system. The team found GoTo Connect... easy to use and liked features like drag-and-drop call sequences and call recordings. They can now quickly set special messages for holidays and trainings. The new system made team planning easier and improved client communication. PayChoice values the 24/7 support and user-friendly portal.
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Schwabe, Ley & Greiner used GoTo Webinar to digitalize the Finance Symposium, the largest treasury conference in the German-speaking region. They needed a... simple, intuitive tool with strong data protection. GoTo Webinar helped them move their event online during the Corona crisis. The solution made it easy to host a secure, virtual conference. The company improved their event strategy with this digital transformation.
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GoTo Connect Contact Center helped Versitech LLC, a fintech company for restaurants and hospitality, manage rapid growth. They unified phone,... chat, and text on one platform. AI analytics and Salesforce integration improved productivity and compliance. Versitech tracked KPIs and optimized staffing. The solution delivered better customer experiences and streamlined operations.
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GoTo Connect helped Dixon Schwabl + Company (DS+CO) solve problems with their old phone system. Their previous VoIP phones could... not be used at home and caused wasted costs. GoTo Connect integrated with Microsoft Teams, which DS+CO already used. The new solution improved voice quality and made customer experience better. The IT director received positive feedback from staff about the change.
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GoTo Webinar helped Amazon Advertising solve attendee limits for their webinars. Their old platform made it hard to track attendee... data and required manual work. With GoTo Webinar, they now host up to 1,500 attendees easily. They also save up to 12 hours of work each month. The new dashboard gives them better insights and a simpler workflow.
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GoTo Connect helped Connecting Media improve business communications. The company needed a secure, cloud-based phone system for its clients in... Germany, Austria, and Switzerland. GoTo Connect impressed them with its easy-to-use interface and ability to work on many devices. The solution improved work processes and met strict security needs. Connecting Media saw more satisfied customers and greater flexibility.
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GoTo Webinar helped The Executive Institute move all events online when in-person gatherings stopped. The platform offered strong security, reliability,... and analytics. Member event usage more than doubled after switching to virtual events. Members now prefer the online format and want it to continue. The Executive Institute expects higher retention rates as more members benefit from the new model.
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GoTo Webinar helped The Executive Institute move all events online when in-person gatherings stopped. The platform offered strong security, reliability,... and analytics. Member usage of events more than doubled after switching to virtual. The organization expects higher retention rates. Members now prefer the new online event model.
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GoTo Connect helped Mendocino Forest Products Company save about $150,000 in the first year. The company makes and distributes certified... wood products. They removed all PRI and service contracts. This made their IT simpler and cut costs. The director of IT praised the return on investment.
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GoTo Webinar helped Voith, a global manufacturing company, train sales employees and connect with customers worldwide. Voith needed a webinar... tool for international employee training and global customer contact. The COVID-19 pandemic disrupted their processes, making digital solutions essential. GoTo Webinar supported Voith's digitalisation and remote communication needs.
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GoTo Webinar helped XING Events quickly move events online during the COVID-19 pandemic. XING Events integrated GoTo Webinar into its... event management platform. This made it easy for customers to plan and run digital events. The partnership simplified online event planning for over 18 million users in the German-speaking region. XING Events saw strong potential in working with GoTo for virtual event solutions.
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GoTo Webinar helps LSZ GmbH host webinars for over 10,000 decision-makers each year. The platform makes it easy to register... participants and run interactive polls. LSZ uses GoTo Webinar to support digital transformation and future of work topics. The tool lets LSZ run events from anywhere, boosting company growth. Webinars now play a key role alongside traditional events.
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GoTo helped Munch Supply, a Marcone company, find a single platform for all their business communications. The company needed a... new solution as their old vendor contract ended. GoTo was chosen by operations, IT, and end users. The platform improved operations, reporting, and call management. Analytics from GoTo helped the company better understand customer needs.
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GoTo helped Munch Supply, a leading wholesale distributor, unify operations after switching from their previous provider. The platform improved call... management and reporting. Operations, IT, and end users aligned quickly with GoTo. Analytics from GoTo helped Munch Supply better understand customer needs. The company saw strong results from streamlined processes.
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GoTo Connect helped EMA Consulting switch to remote work during COVID-19. Their old VoIP provider could not meet their needs.... GoTo Connect gave the team flexibility to work from anywhere. Call quality and connectivity problems dropped sharply. The move to remote work became a very positive experience for EMA Consulting.
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GoTo Connect helped Blue Chip PFP, a passive fire protection specialist, upgrade from a single phone line to a modern cloud telephony system. The company wanted... a more professional and efficient way to handle client calls as it grew. With GoTo Connect, calls now go directly to the right person and are easy to transfer to desk phones or mobiles. This makes it simple for clients to reach staff working from any location. The new system supports Blue Chip PFP’s hybrid workforce and improves the client experience.
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GoTo Meeting helped Bennett, Bigelow & Leedom, a law firm in Washington state, keep working with clients during COVID-19. The firm used... GoTo Meeting for hearings, depositions, and connecting with expert witnesses. GoTo Central made their move to remote work easier. GoTo Room gave attorneys an in-office option for video calls when they did not want to use video at home. The firm stayed connected and kept serving clients with GoTo's tools.
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Rescue Live Lens from GoTo helped COSMOTE improve remote technical support. COSMOTE faced complex customer issues that often needed field... visits. They started with a proof of concept for Live Lens and then integrated it into their UFixit service. COSMOTE bought 28 Live Lens licenses for 84 support agents. The solution made customer problem resolution faster and more efficient. Many issues now get fixed on the first call, reducing the need for home visits.
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GoTo's business communication tools helped Sheakley HR Solutions improve their HR and payroll outsourcing services. Ryan Pappas, a training consultant,... used GoTo to train clients and support sales with product demos. He needed a scalable solution to address challenges similar to those faced by his clients. GoTo provided the support and flexibility required for efficient operations and business growth.
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Rescue helped FUJIFILM improve its remote support for customers across Asia Pacific. FUJIFILM used Rescue to provide remote technical assistance... and proactive support. The company trained its support engineers to use Rescue for a smooth customer experience. FUJIFILM increased customer satisfaction and saved costs. Rescue also enabled FUJIFILM to offer new services like remote design, installation, and training.
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GoTo Meeting helped Coalfire's sales team connect with clients and prospects. Coalfire tried a new web conferencing tool, but the... sales staff disliked it. They sent up to 15 complaints per week to IT. The team asked to return to GoTo Meeting. GoTo Meeting is the tool they trust for collaboration.
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GoTo Connect helped Land Use Consultants (LUC) unify communications for its 280 employees across the UK. LUC struggled with separate... Microsoft Teams and telephony systems that did not work well together. GoTo Connect offered seamless integration with Teams and all needed features. LUC bought 250 licenses and GoTo managed the rollout. The new system made communication easier and saved the company money.
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GoTo Connect helped Durham Travel shift from in-person to remote client meetings during the pandemic. The company used GoTo Connect's... call routing feature to transfer calls between agents. This saved time and made agents more efficient. Durham Travel continued to give personalized support to customers. The move to GoTo Connect happened before the pandemic began.
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GoTo Webinar helped KSV1870 improve member engagement. The team wanted regular, interactive communication with members. After a careful review, they... chose GoTo Webinar for its fit with their needs. Webinars became a key part of their communications strategy. The platform supported their goal for better connection and interaction.
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GoTo Meeting helped PeopleKeys move their in-person meetings and trainings online. PeopleKeys needed a secure way to connect with customers... during Ohio's stay-at-home orders. They switched to virtual meetings and trainings using GoTo Meeting. This allowed them to keep working with customers safely and efficiently. The solution matched their needs for remote communication.
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GoTo Connect helped Land Use Consultants (LUC) unify communications for 280 employees across the UK. LUC faced problems with separate... Microsoft Teams and telephony systems that did not integrate. GoTo Connect offered seamless Microsoft Teams integration and all needed telephony features. LUC purchased 250 licenses and saw easier communication, improved dial plans, and cost savings. The ICT manager praised GoTo Connect for simplifying their work.
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GoTo Connect helped Henley align its VoIP telephony systems across its global operations. Henley needed a more strategic approach to... managing IT and infrastructure. The company reviewed cloud-based telephony products and chose GoTo Connect as its global telephone system. This solution unified their communications and supported their business needs.
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GoTo Connect helped Civilserve move from a standard telephone system to a VoIP solution. This change made it easy for... employees and freelancers to work from home or on the go. Civilserve improved their availability and always had someone ready to answer calls. They increased customer satisfaction and saved time. The switch to GoTo Connect made Civilserve ready for the future of work.
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GoTo Webinar helped Schwabe, Ley & Greiner digitalize the Finance Symposium during the Corona crisis. The company needed a simple,... intuitive tool with strong data protection. GoTo Webinar enabled them to move their large treasury conference online. The solution made it easy to host the event securely. Schwabe, Ley & Greiner successfully adapted their event strategy with this platform.
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