Real-World Case Studies and Customer Success Stories with Comarch Convergent Billing System

Red Bull used Comarch Online Distribution to improve sales data reporting and distributor communication. Before, Red Bull relied on manual... updates and had trouble tracking stock and order fulfillment. The new system gave daily, automatic updates on warehouse stock and re-sale data from over 160 locations. This helped sales reps avoid unprocessed orders and improved cash-flow processes. Red Bull now plans production and logistics better, with fewer errors and faster response to market changes.
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Comarch MDM helped HJ Heinz Polska fix product data errors. Before, they shared data by email and phone, which caused... mistakes and invoicing problems. With Comarch MDM, they now use a certified catalog to manage and share product data. The system lets them send product cards to partners like Carrefour Polska. Kraft Heinz recommends Comarch for modern data management.
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La Doria, a leading Italian food and beverage group, needed to improve data exchange with suppliers. Some suppliers could not... afford EDI, so La Doria wanted both EDI and a portal for smaller partners. Comarch provided EDI solutions and is helping set up a new portal. This approach aims to track transfers and support all suppliers, regardless of size.
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Comarch MDM helped Padania Alimenti improve product data management. Before, Padania used manual processes to share product data with retailers.... This caused errors and took a lot of time. Comarch built a portal for easy data exchange and automatic validation. The new system reduced costs and saved time. Padania now avoids data duplication and manual mistakes. The platform also supports custom product attributes for the dairy sector.
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Comarch EDI helped Padania Alimenti manage EDI relationships with retailers across Italy. The company needed faster order processing due to... the short shelf-life of dairy products. Comarch EDI replaced two previous systems with a single, cloud-based platform. This improved data transmission speed and reliability. Padania Alimenti now saves time, reduces errors, and manages documents in multiple formats. The solution supports fast freight management and business continuity.
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Comarch EDI helped Kompania Piwowarska, a leading Polish brewery, switch from paper to electronic document exchange. The company processes tens... of thousands of documents, so this change cut costs and saved employee time. The EDI system improved data quality and reduced errors. It also supported environmental goals by lowering paper use. Now, Kompania Piwowarska exchanges data with 17 major retail networks using Comarch's platform.
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Danone used the Comarch Electronic Data Interchange platform to connect with over 16 customers in the Nordics. The company wanted... to replace paper documents and improve data management. Comarch EDI was implemented in Sweden, Norway, Finland, and Denmark. Danone also added EDI Tracking, EDI Archive, and WEB-EDI modules. The solution reduced administrative work, cut costs, and improved business partner relations. EDI compliance and flexible data mapping were key benefits.
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Comarch EDI helped De Cecco automate data exchange between stakeholders. De Cecco faced challenges with different data standards and market... requirements across countries. The company needed a technology partner open to international markets and ready for new electronic compliance needs. Comarch EDI addressed these issues, supporting De Cecco’s global operations and compliance.
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Comarch EDI helped Balconi, a leading confectionery maker, manage EDI document flows across Europe. Balconi needed to quickly connect with... major European retailers and automate EDI message exchanges. Comarch tailored the solution to integrate with Balconi’s management system, supporting formats like ORDERS, DESADV, INVOIC, and APERAK. The project launched on a tight schedule, ensuring uninterrupted product supply. Balconi now saves time and resources, focusing on higher-value activities while improving EDI process efficiency.
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Comarch AP Automation helped SSP Germany handle a large volume of paperwork. The company faced slow invoice approvals and uncoordinated... inspections across many locations. Comarch's solution centralized invoice processing and automated document management. Employees now access documents from anywhere and respond faster to partners. SSP Germany improved supplier relations, sped up document exchange, and cut costs.
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Comarch helped Drosed Group, a major Polish poultry producer, migrate all business data and systems to a new ICT environment. The project included... moving from a DB2 database to Oracle, implementing ERP and business intelligence solutions, and providing secure remote access for mobile users. Comarch managed WAN, installed new telecom lines, and ensured business continuity during the transition. Drosed benefited from a single point of contact, steady service costs, and improved network optimization. The project finished on time and within budget, with strong collaboration between teams.
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Comarch e-invoicing helped Ursus Breweries comply with new Romanian legal requirements. Ursus integrated with the RO e-Factura platform using Comarch... modules. The solution automated invoice conversion and archiving, and enabled real-time document tracking. Ursus reduced operational costs and time spent on invoice preparation. The company gained full control over document exchange and ensured legal compliance.
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Comarch Web-EDI and Comarch B2B Network helped Frosta AG connect all suppliers for electronic document exchange. Before, Frosta used phone,... email, and paper for orders and invoices, causing delays and manual work. With Comarch, Frosta now sends and receives orders and invoices electronically, even with small suppliers. This reduced process duration and costs. The SaaS solution required no special hardware or software. Frosta improved supply chain flexibility and security for all partners.
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Comarch's Loyalty Management Platform helped XL Axiata reach over 50 million customers in Indonesia. XL Axiata used the platform to... run six loyalty programs, including MyXL Prepaid, MyXL Prioritas, and Axiapp. These programs serve different customer groups, from gamers to women and home internet users. The Axiapp program won a gold award for customer experience in 2021. The partnership improved customer engagement and industry recognition for XL Axiata.
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Comarch BSS helped Orange Luxembourg improve billing and customer management. The solution gave customers a clear view of their data... and balances. Orange Luxembourg used self-service and digital sales to boost engagement. The system reduced support costs and improved SLA metrics. Built-in processes increased sales and support efficiency. The platform enabled a seamless omnichannel experience for users.
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Comarch Loyalty Management helped a major telecom operator in South-east Asia. The company needed to replace its old in-house platform... to improve customer experience and enable points exchange with other brands. Comarch's solution was implemented in two stages: first, migrating from the previous system, and second, introducing a new loyalty concept. The operator serves 28.5 million mobile subscribers and employs over 23,000 people. The new platform supports better engagement and more flexible loyalty programs.
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Comarch OSS Suite helped Telefónica O2 Germany unify and simplify network management. The company replaced multiple element management systems with... a single platform. This allowed direct control of thousands of network elements from different vendors. The solution centralized network data, automated fault management, and improved reliability. Telefónica O2 Germany reduced operational costs and gained real-time network performance monitoring.
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Comarch Fault Management helped T-Mobile Poland unify and automate fault management across 15,000+ network elements. The solution integrated with existing... systems and provided a single interface for monitoring and handling alarms. Centralized control and advanced visualization tools improved network reliability and sped up repairs. The system enabled full automation of fault management tasks and supported future growth. T-Mobile Poland gained better network performance and faster response to issues.
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Comarch helped LG U+ launch the world's first 5G network. LG U+ needed to transform its OSS to support 5G,... facing issues with legacy systems, high complexity, and low automation. Comarch delivered a comprehensive OSS platform, automating network provisioning and improving service quality. The solution reduced mean time to repair and enabled rapid access to information. LG U+ achieved a 5G-ready, future-proof OSS environment and improved customer service.
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Comarch IBARD helped Orange Polska launch a cloud backup service for its customers. The solution included custom branding, secure data... storage, and automated backups. Orange integrated the service with its core offerings, making it easy for users to access and manage their data. Over 10,500 end customers adopted the service within two years. The project boosted revenue, improved customer loyalty, and enhanced Orange's brand image.
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Comarch Next Generation Service Assurance helped Vodafone Germany cut CAPEX by 47% and OPEX by 68%. The solution replaced three... legacy systems and enabled monitoring of over 750,000 network elements. Vodafone now uses proactive service and customer impact analysis for more than 150 top corporate clients. Automation and integrated monitoring improved service quality and reduced problem resolution times. The platform supports multiple Vodafone operators and drives better customer experience.
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Comarch Resource & Service Inventory helped Telekom Deutschland improve incident, problem, and change management. The solution integrated resource and service... layers for better network transparency. T-Mobile Germany used Comarch OSS to consolidate its OSS landscape and simplify network management. The project enabled end-to-end service visibility and smoother cooperation between inventory systems. This led to more consistent service modeling and a unified management platform.
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Comarch OSS Suite helped Telefónica O2 Germany unify network management. The company replaced multiple element management systems with a single... platform. This enabled direct control of thousands of network elements from different vendors. Telefónica O2 gained centralized monitoring, automated fault management, and improved network reliability. The solution reduced operational costs and simplified network operations.
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Comarch helped LG U+ launch the world’s first 5G network. LG U+ needed to modernize its OSS to support 5G... and break down system silos. Comarch delivered a standards-based, automated OSS platform. The solution improved network provisioning speed and reduced mean time to repair. LG U+ now benefits from predictive maintenance, lower costs, and better customer service.
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Comarch helped Kiabi modernize its loyalty program for 33 million members. Kiabi moved from an on-premise system to a SaaS... loyalty platform with open APIs. The new "En Famille" program offers digital accounts, emotional rewards, and omnichannel engagement. Comarch provided technical, commercial, and strategic support throughout the 12-month project. Kiabi now delivers a more personal and connected loyalty experience for families.
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Comarch helped Walmart integrate EDI for over 1,000 suppliers. Walmart faced challenges with order management visibility, supplier communication standards, and... technical hurdles in EDI adoption. Comarch deployed a Document Tester Application, enabling 24/7 supplier access, automated ASN validation, and real-time feedback. This solution simplified onboarding, improved inventory management, and freed up Walmart's resources for strategic tasks. The project enhanced transparency, streamlined supplier onboarding, and supported data-driven inventory decisions.
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Comarch EDI helped La Redoute improve order traceability in its drop-shipping model. The company faced issues with its old EDI... system, which caused errors and made it hard to track orders. Comarch implemented EDI Integration and Web-EDI, connecting all partners and automating document exchange. La Redoute now monitors documents in real time and exchanges over 80,000 documents monthly. The new system improved customer service and reduced IT workload.
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Comarch EDI helped Carrefour Poland switch from paper to electronic documents in over 300 stores. The project started with electronic... orders and expanded to e-invoices and delivery confirmations. This reduced document archiving costs and cut errors from manual processing. Carrefour and its suppliers now save money on paper and can track documents in real time. Comarch also supported Carrefour during its acquisition of Ahold and new store launches at petrol stations.
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Comarch's document management and exchange platform helped Leroy Merlin digitize supplier communications. The company needed to manage 2,500 suppliers and... handle millions of data exchanges each year. Comarch enabled near real-time data exchange and achieved a 100% dematerialization rate for orders, with over 99% reliability. Data flows increased from 2–3 million in 2015 to a projected 15 million in 2024. Leroy Merlin now enjoys faster, more reliable supplier interactions and plans further digital innovation.
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Galeries Lafayette used Comarch's Loyalty Marketing Platform to unify its loyalty program across stores and online. The platform helped deliver... a seamless customer experience, supporting both premium and luxury brands. Marketing teams gained independence to launch campaigns quickly. Comarch provided daily support and shared best practices. The partnership enabled agility and ongoing innovation in customer engagement.
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Comarch Loyalty Marketing Platform helped Auchan Retail launch the Diamond Customer project across 14 countries. Auchan used the platform to... manage loyalty programs and personalize customer experiences. The project led to a 30% increase in contactable clients and earned over 11 million in NPS. Auchan processed 1.5 million transactions per day with under 200 ms processing time. The solution supported both digital and physical customer engagement.
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Comarch Loyalty Management helped True Value boost its rewards program. Over 800 stores joined the new platform. True Value saw... a 174% ROI from personalized rewards and a 202% ROI from re-engagement campaigns. The system integrated with mobile apps and POS systems. Stores averaged a 371% return after launch. The platform gave True Value more control and flexibility in loyalty marketing.
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Comarch's Loyalty Marketing Platform helped Galeries Lafayette create an omnichannel loyalty program. The platform supports seamless customer experiences across stores... and online. Marketing teams gained independence to launch campaigns quickly. Comarch provided daily support and shared best practices. The partnership enabled agility and ongoing innovation in customer engagement.
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Comarch Loyalty Marketing Platform helped Auchan Retail boost customer engagement across 14 countries. Auchan used the platform to manage loyalty... programs and personalize offers for millions of customers. The project led to a 30% increase in contactable clients and over 11 million NPS earned. Auchan processed 1.5 million transactions per day with under 200 ms processing time. The solution unified digital and physical loyalty experiences for better customer satisfaction.
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Comarch EDI helped Carrefour Poland switch from paper to electronic documents in over 300 stores. The solution reduced document archiving... costs and cut errors from manual processing. Carrefour automated order and invoice handling, making work easier for thousands of employees. The system improved logistics and allowed quick responses to document issues. Carrefour also used Comarch Tracking for real-time document status updates.
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Comarch EDI helped Bolsius, Europe’s largest candle maker, manage document exchange with 130 partners across multiple countries. Before, Bolsius used... paper, email, and fax for orders and deliveries, which slowed processes and created too much paperwork. With Comarch EDI, Bolsius now handles invoices, orders, and product data centrally from its Dutch headquarters. The solution reduced office work, ensured legal compliance, and improved supply chain transparency. Bolsius also integrated EDI with JD Edwards and SDI in Italy, making operations faster and more efficient.
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Comarch helped F. I.L.A. S.p.A. manage complex business processes and compliance across Europe. F.I.L.A. used Comarch's EDI and e-invoicing platforms,...integrated with SAP ERP, to handle document exchange and meet electronic invoicing rules. The solution centralized operations and ensured proactive compliance in multiple countries. F.I.L.A. now relies on one partner for B2B integration, digital archiving, and regulatory adaptation.
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Comarch Mobile Sales Force and Online Distribution helped Colgate-Palmolive improve sales operations. Before, sales reps could only order from one... warehouse. After implementation, they could access multiple warehouses and choose better offers for customers. The system gave quick access to sales and inventory data, automated order processing, and improved reporting. Customer service and supply chain efficiency increased. Errors from manual order entry were eliminated, and KPI monitoring became continuous.
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Comarch EDI helped BIC manage 15,000 documents monthly across 160 countries. BIC needed a secure, flexible, and efficient EDI platform... to connect with European partners. Comarch EDI integrated with BIC's ERP and ticketing tools, supporting 8 message types and multiple data standards. The solution enabled paperless invoicing in France, Germany, and Belgium. BIC gained lower costs, more flexibility, and better operational efficiency.
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Comarch EDI helped ObjetRama automate procurement and comply with Chorus Pro. ObjetRama connected over 100 suppliers and automated orders, invoices,... and shipping notices. The project rolled out in phases, starting with Chorus Pro integration, then supplier EDI. Automation saved time for data entry operators and improved process reliability. ObjetRama met government deadlines and increased efficiency for business teams.
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Hamelin needed to upgrade its EDI platform to handle 40,000 documents monthly across 20 countries. The company chose Comarch B2B... Network to connect 130 trading partners and support international data exchange. Comarch’s solution included tracking and e-invoicing modules for secure, compliant, and efficient document processing. Hamelin valued Comarch’s flexibility, direct support, and technical reliability. The new system improved data flow visibility and reduced risks during system changes.
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Comarch Loyalty Management helped Natura Brasil connect direct sales, e-commerce, and retail stores into one loyalty strategy. Natura saw a... 79% increase in e-commerce consumers and a 123% rise in online shoppers in 2014. 80% of consultants now use the CRM tool, boosting productivity and engagement. The loyalty program rewards both consultants and end customers across all channels. The solution improved customer data, brand awareness, and sales network growth.
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Comarch Data Center helped Nicols, a Belgian cleaning products manufacturer, migrate its IT infrastructure to the cloud. The project aimed... to cut IT costs, improve scalability, and speed up IT response times. Comarch provided over 30 virtual servers, 3TB of disk resources, backup, and disaster recovery services. Nicols gained on-demand IT resources, better efficiency, and lower costs. The flexible cloud solution reduced outages and network risks.
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Comarch EDI helped Unilever cut document handling time. The company automated document exchange with logistics partners. Unilever integrated EDI with... its ERP system and used a web portal for orders. This improved warehouse work and made inventory management more efficient. Costs for paper document storage and transfer went down. Communication with retail partners became faster and more accurate.
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Comarch Cloud helped Nicols Group, a Belgian cleaning products manufacturer, reduce IT costs and improve scalability. The company migrated its... IT infrastructure to Comarch's cloud and implemented a disaster recovery center. Over 30 virtual servers and 3TB of disk resources were deployed. Nicols gained on-demand IT resources, better efficiency, and lower costs. The flexible solution improved IT department performance and reduced network vulnerabilities.
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JetBlue Airways used Comarch Loyalty Management Travel Edition to relaunch its TrueBlue loyalty program. The airline wanted to reward customers... with points for flights and online bookings. Comarch's system enabled flexible point accrual, redemption, and integration with credit cards and partners. JetBlue saw a 9.3% increase in operating revenues and 10.3% traffic growth year over year. The program removed point expiration and allowed redemptions for any available seat.
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Comarch Loyalty Management helped Heathrow Airport grow loyalty program members by 400%. The airport saw a 60% increase in transactions... and a 150% rise in redemptions. Heathrow used the platform to personalize passenger journeys and gain deeper customer insights. The solution included web, mobile, and contact center tools for easy member engagement. Operational costs dropped by 2.5% even as membership grew.
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Enterprise Rent-A-Car used Comarch Loyalty Management to re-launch its Enterprise Plus loyalty program. The new system lets members earn points... for rentals in the US, Canada, and Puerto Rico. Members get perks like exclusive offers, a dedicated phone line, and no blackout dates. Comarch provided modules for business administration, contact center, member portal, and data integration. Enterprise Rent-A-Car saw improved business economics and enhanced customer satisfaction.
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Hermes Germany used Comarch ERP Enterprise and Comarch ICT to digitize and automate business processes. The company needed a flexible... ERP system to handle complex logistics and improve efficiency. Comarch provided cloud-enabled ERP hosting, high-availability data center services, and 24/7 IT support. Hermes automated processes, increased speed, and optimized operational costs. The partnership led to a contract extension for more hosting and security services.
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Comarch provided a dedicated cloud platform and data center outsourcing for Schnellecke Logistics. The solution included IBM Power Systems and... VMware virtualization, supporting critical business processes and applications like SILENA. Comarch operated the IT infrastructure in two European data centers, ensuring high security and compliance with strict data protection rules. Schnellecke saw a significant increase in process efficiency and minimized risk of failures. The partnership enabled Schnellecke to deliver top-quality logistics services to automotive customers.
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Comarch Loyalty Management was implemented at Heathrow Airport to expand IT infrastructure and support loyalty operations. The solution included four... integrated modules for business administration, customer service, and member web access. Comarch provided a cloud-based platform with high availability, disaster recovery, and centralized support. The project delivered cost optimization, scalability, and improved service reliability. Heathrow benefited from flexible, secure, and scalable IT services managed by Comarch experts.
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Enterprise Rent-A-Car used Comarch Loyalty Management to re-launch its Enterprise Plus loyalty program. Members earn points for rentals in the... US, Canada, and Puerto Rico, with flexible redemption and no blackout dates. The system includes business administration, contact center, member portal, and data integration modules. Comarch worked closely with Enterprise's IT team to ensure seamless system communication. The new program improved business economics and enhanced customer satisfaction.
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Comarch EDI helped BP Polska improve order placement and document control. The platform enabled electronic data interchange with business partners.... BP saw reduced operational costs and better delivery efficiency. The system processed about 60,000 documents monthly by 2014. BP gained full control over document distribution and could monitor for errors. The solution enhanced supply chain collaboration and compliance.
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Comarch helped ExxonMobil launch a multi-partner loyalty coalition program in 2015. The project required complex real-time data integrations across retail,... streaming, telecom, and finance partners. In 2018, ExxonMobil chose Comarch to power its standalone Exxon Mobil Rewards+ loyalty platform. The solution rolled out to over 12,000 stations in just six months. In five years, members saved $175 million through the program.
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Comarch Loyalty Management helped ENOC Group launch the "Yes" Rewards program in the UAE. Within the first month, over 200,000... members joined. Each campaign drove two to three times higher turnover. The program was nominated for two International Loyalty Awards in 2023. Comarch provided a mobile-first platform, advanced analytics, and ongoing support. ENOC recognized Comarch with a Partnership Award for over 7 years of collaboration.
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Comarch Loyalty Management helped BP Global launch a single IT platform for loyalty programs across Europe. BP aimed to increase... customer loyalty, attract new customers, and boost sales. The system supports multi-partner and stand-alone loyalty models, integrating with Payback and Nectar programs. BP saw benefits like real-time marketing, targeted offers, and reduced marketing costs. The solution enabled BP to manage unique loyalty programs in each country while maintaining corporate standards.
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Comarch helped ExxonMobil launch a multi-partner loyalty coalition program in 2015. The project required complex real-time data integrations across retail,... streaming, telecom, and finance partners. In 2018, ExxonMobil chose Comarch to power its standalone Exxon Mobil Rewards+ loyalty platform, rolling it out to over 12,000 stations in just six months. The program enabled members to earn and redeem points, reaching $175M in member savings within five years. Comarch's tools also improved campaign personalization and analytics for ExxonMobil.
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Comarch Loyalty Management helped BP Global unify its loyalty programs across Europe. BP wanted a single IT platform to increase... customer loyalty and market share. Comarch delivered a flexible system that supports both multi-partner and stand-alone loyalty models. The solution integrates with Payback and Nectar, allowing easy point redemption. BP saw benefits like real-time marketing, targeted offers, and lower marketing costs. The project included integration with POS, CRM, and ERP systems, plus smooth data migration.
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Comarch E-Invoicing helped Italcementi digitize and automate its invoicing processes. The solution enabled compliance with new Italian e-invoicing laws and... integrated all document flows into the SDI system. Italcementi now uses advanced OCR and AI to process both paper and digital invoices, reducing manual work. The system imports data directly into their ERP, cutting costs and errors. Italcementi gained instant access to business information and improved efficiency.
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Comarch EDI helped Heidelberg Materials digitize business document exchange across 50 countries. The company aimed to process up to five... million documents in Europe and save 250,000 person-hours yearly. Comarch EDI automated invoice processing, reduced human errors, and improved speed and quality. The solution integrated with multiple ERP and SAP systems, supporting real-time data transfer and scalable processes. Heidelberg Materials increased efficiency, cut costs, and enhanced sustainability with Comarch EDI.
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Strabag SE used Comarch EDI and Comarch E-Invoicing to digitize invoice exchange across 17 EU countries. The project enabled Strabag... to move from paper-based to electronic invoicing, meeting strict legal requirements for B2B and B2G transactions. Within 10 months, e-invoicing launched in the DACH region, with more countries joining soon after. The solution integrated with Strabag’s ERP and allowed business partners to onboard easily. Strabag now exchanges invoices securely and in compliance with EU law.
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Heidelberg Materials used Comarch EDI to digitize business document exchange across its global supply chain. The solution automated up to... five million documents in Europe, aiming to save 250,000 person-hours each year and boost invoice automation by 80%. Comarch EDI integrated with multiple ERP and SAP systems, converting paper and PDF documents into structured data. The project reduced costs, increased efficiency, and improved process quality and speed. The scalable process now supports real-time posting and can expand to more countries and business units.
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Comarch EDI helped MAN Truck & Bus SE digitize outgoing invoices globally. MAN needed to centralize and harmonize services, improve... automation, and cut costs. Comarch ensured compliance with many national e-invoicing laws and integrated all document types into a single EDI system. The project reduced administrative effort and met strict security standards. Comarch also solved a VAT compliance issue in the German XRechnung standard, enabling correct tax reporting.
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Comarch helped thyssenkrupp Automotive Technology standardize and harmonize its IT infrastructure. The company faced growing business and technical demands that... challenged its existing systems. By outsourcing IT services to Comarch, thyssenkrupp improved business efficiency and secured production continuity. The project also supported remote productivity and reduced the risk of financial losses. Infrastructure standardization gave thyssenkrupp a stronger competitive edge.
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Renault Group moved its Dealership Management System to the IBM Power Cloud with Comarch. The old system was costly and... not flexible enough for their needs. The new cloud solution supports independent dealers across Europe and Renault Retail Group in Warsaw. Renault praised Comarch for being the first to offer a full cloud service for their iSeries platform. The migration brought cost reduction and greater business flexibility.
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Comarch provided IT outsourcing services for Valeo Germany, supporting 4,700 end-users across 19 locations. Valeo switched to Comarch after a... previous supplier failed to meet requirements. Comarch delivered a centralized service desk, 24x7 monitoring, and local support. The transition was smooth, improving internal process efficiency. Valeo benefited from fixed service costs, continuous system operation, and optimized operational costs.
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Comarch e-Invoicing helped Agfa-Gevaert Group manage invoicing across 44 countries. Agfa needed a single global e-invoicing standard for all business... units. Comarch integrated its platform with three SAP ERP systems. The solution simplified compliance with local regulations and reduced operational costs. Agfa now sends, receives, and archives invoices efficiently worldwide.
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Comarch provided managed services and hosting for Ebro Armaturen's ERP and IT infrastructure. The solution supported 250 ERP users, later... scaling to almost 600 users. Ebro Armaturen achieved 99.8% annual IT availability and reduced IT costs. The migration to Comarch's Dresden Data Center was completed in three months. Ebro Armaturen benefited from improved data safety, scalability, and up-to-date technology.
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Comarch Data Center helped VTS Group migrate key internal systems to a secure, high-availability private cloud. VTS Group moved business... applications and mail servers from their premises to Comarch’s Krakow facility. The solution included server virtualization, managed backups, and a dedicated support team. VTS Group reduced IT costs and gained flexible monthly hosting. The SLA guarantees high service quality and data security for daily operations.
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Comarch Loyalty Management for Travel helped IAG Loyalty migrate millions of members to a new platform. The solution uses AI-driven... analytics and engagement strategies. IAG Loyalty manages frequent-flyer programs for major airlines like British Airways and Iberia. The partnership began in 2014. The platform aims to improve customer experience and drive immersive journeys. AI analytics are key to the project's success.
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Comarch Loyalty Management for Travel Edition helped Vietnam Airlines upgrade its Lotusmiles loyalty program. The platform supports over 5 million... members and 24/7 operations. Vietnam Airlines can now quickly configure program parameters and integrate the system into daily work. Comarch provided strong support during implementation and migration. The solution improved reliability, agility, and customer loyalty for the airline.
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Comarch e-Invoicing helped Technicolor automate and streamline its accounts payable process. The solution unified invoice management across 34 business entities... in under 10 months. Technicolor reduced manual work, improved process quality, and shortened invoice approval times. Users gained access to real-time invoice status and better supplier relations. Integration with nine ERP systems and SaaS delivery enabled flexible, auditable workflows.
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Comarch helped Azul Airlines scale its loyalty program, Azul Fidelidade, to 20 million members. Azul needed a reliable, scalable loyalty... management platform to support rapid growth and complex campaigns. Comarch delivered a robust system with advanced features like multi-partner support and hyper-personalization. The migration included seamless data transfer and ongoing collaboration. Azul now runs a stable, flexible loyalty program that supports major launches and delivers a personalized customer experience.
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Comarch implemented its loyalty management system for JetBlue Airways. The solution integrated with JetBlue's existing booking systems, Navitaire and Sabre.... Comarch hosted the system in data centers in Chicago and Columbus, providing 24x7 availability and disaster recovery. JetBlue benefited from reduced infrastructure management costs and continuous system operation. The project included remote monitoring and professional support from Comarch engineers.
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Volotea used Comarch e-Invoicing to digitize its billing processes across Europe. The airline needed to comply with new B2B electronic... invoicing laws in Italy. Comarch provided a scalable solution that supports international compliance and local language needs. Volotea benefited from easier invoice management and regulatory alignment. The solution helped Volotea support its rapid growth and expansion.
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Comarch helped SIAD Group manage global electronic invoicing. SIAD needed to comply with new tax regulations in multiple countries. Comarch... provided a centralized solution for end-to-end e-invoicing. The system supports compliance with country-specific rules and storage. SIAD can now handle invoicing for many countries from one platform. Early results met SIAD's expectations for smooth regulatory adaptation.
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JetBlue Airways used Comarch Loyalty Management Travel Edition to relaunch its TrueBlue loyalty program. The airline integrated the system with... its booking engine, revenue accounting, and co-branded credit cards. JetBlue saw a 9.3% increase in operating revenues and 10.3% traffic growth year over year. The new program offers flexible point redemption and no blackout dates. JetBlue praised Comarch for strong project support and strategic partnership.
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