Comarch Convergent Billing System Overview

Comarch Convergent Billing System optimizes billing and charging in the telecom sector. Invoice and revenue management are simplified with Comarch BSS.

Use Cases

Customers recommend Revenue Cycle Management, Business Development, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Comarch Convergent Billing System.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Collaboration
  • Measuring Customer Satisfaction
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Comarch Convergent Billing System.

Other priorities:

  • Acquire Customers
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Comarch Convergent Billing System Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Convergent Billing System works with different mediums / channels such as Video.

Comprehensive Insights on Comarch Convergent Billing System Use Cases

How can Comarch Convergent Billing System optimize your Revenue Cycle Management Workflow?

Case Studies

Telecommunications

CASE STUDY Telefónica O₂ Germany

Comarch OSS Suite helped Telefónica O₂ Germany replace its old element management systems. The new solution unified network management and allowed direct control of thousands of network elements from... different vendors. Telefónica O₂ Germany gained centralized and unified control, improved network reliability, and full automation of fault management tasks. The system integrated seamlessly with existing tools and reduced operational costs. The platform also provided real-time network performance monitoring and a future-proof design.

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Telecommunications

CASE STUDY Orange Polska

Comarch IBARD helped Orange Polska offer a cloud data backup and storage service. Orange wanted to add value for its telecom customers and boost satisfaction. They used Comarch IBARD in a white label... model, fully customized for Orange. The solution provided secure, easy data backup, file sharing, and team collaboration. Over 10,500 Orange customers now use the service. Orange saw higher revenue, better customer loyalty, and a stronger brand image.

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CASE STUDY European Southern Observatory

IT outsourcing services helped European Southern Observatory. The solution focused on managed IT services. The goal was to improve IT operations. The case highlights the use of IT outsourcing for bet...ter efficiency. No specific numbers or detailed results are mentioned.

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Telecommunications

CASE STUDY Telecommunication Operator from South-east Asia

Comarch Loyalty Management helped a major telecom operator in South-east Asia. The company needed to replace its old in-house platform to improve customer experience and enable points exchange with o...ther brands. Comarch's solution was implemented in two stages: first, migrating from the previous system, and second, introducing a new loyalty concept. The operator serves 28.5 million mobile subscribers and employs over 23,000 people. The new platform supports better engagement and more flexible loyalty programs.

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Telecommunications

CASE STUDY Polska Telefonia Cyfrowa (T-Mobile Poland)

Comarch Fault Management helped Polska Telefonia Cyfrowa (T-Mobile Poland) unify and automate their network fault management. The company needed a scalable solution to manage over 15,000 network elem...ents from different vendors. Comarch provided a flexible system that centralized control, improved network reliability, and integrated with existing systems. The solution enabled full automation of fault management tasks and quality monitoring. PTC saw better network management and faster response to network issues.

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Telecommunications

CASE STUDY Orange Luxembourg

Comarch BSS helped Orange Luxembourg improve billing and customer management. The solution gave customers a clear view of their data and balances. Orange Luxembourg used self-service and digital sale...s to boost engagement. The system reduced support costs and improved SLA metrics. Built-in processes increased sales and support efficiency. The platform enabled a seamless omnichannel experience for users.

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Comarch Convergent Billing System Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (3)
Custom Reports

3.46/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (3)
Custom Reports

3.46/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Comarch Convergent Billing System

Top Failure Risks for Comarch Convergent Billing System

Comarch SA News

Partnership

Etihad Airways and Azul Launch Landmark Loyalty Partnership

Comarch's loyalty management solutions power the new partnership between Etihad Airways and Azul Brazilian Airlines, enabling seamless integration of their frequent flyer programs. This collaboration allows members to earn and redeem miles across both airlines' networks, enhancing travel options between the Middle East and South America.

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Awards

Comarch Becomes a Finalist in the Leading Lights Awards 2025

Comarch, in collaboration with 450connect, has been named a finalist in the Leading Lights Awards 2025 for their project on deploying a future-proof LTE450 radio network in Germany. This initiative, recognized in the "Outstanding Use Case: Mobile Network Deployment" category, showcases Comarch's BSS/OSS platform's advanced IoT, network monitoring, and service assurance capabilities. The winners will be announced on September 10, 2025.

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Awards

Comarch Wins Most Customizable E-Invoicing Solution 2025 at Taxcom Middle East Summit & Awards

Comarch received the "Most Customizable E-Invoicing Solution 2025" award at the Taxcom Middle East Summit & Awards. This recognition highlights Comarch's ability to deliver adaptable e-invoicing solutions that align with diverse regulatory and business requirements. The award underscores Comarch's innovation in compliance technology, enabling companies to meet local mandates like the UAEs e-invoicing and Saudi Arabias ZATCA requirements while maintaining operational efficiency.

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Awards

Comarch named the leader of the Polish IT market ?? results of ITwiz BEST 100 report (2025)

Comarch has been recognized as a leader in the Polish IT market according to the ITwiz BEST 100 report for 2025. The company secured top positions in several key sectors, including IT services for trade, SMEs, telecommunications, and ERP systems. Comarch also ranked highly in product and service categories like AI systems and ECM solutions, highlighting its innovation and market influence.

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Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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