Comarch Convergent Billing System Overview

Comarch Convergent Billing System optimizes billing and charging in the telecom sector. Invoice and revenue management are simplified with Comarch BSS.

Use Cases

Customers recommend Revenue Cycle Management, Business Development, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Comarch Convergent Billing System.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Collaboration
  • Measuring Customer Satisfaction
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Comarch Convergent Billing System.

Other priorities:

  • Acquire Customers
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Comarch Convergent Billing System Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Convergent Billing System works with different mediums / channels such as Video.

Comprehensive Insights on Comarch Convergent Billing System Use Cases

How efficiently Does Comarch Convergent Billing System manage your Revenue Cycle Management?

Case Studies

Telecommunications

CASE STUDY Orange Luxembourg

Comarch BSS helped Orange Luxembourg improve billing and customer management. The solution gave customers a clear view of their data and balances. Orange Luxembourg used self-service and digital sale...s to boost engagement. The system reduced support costs and improved SLA metrics. Built-in processes increased sales and support efficiency. The platform enabled a seamless omnichannel experience for users.

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Telecommunications

CASE STUDY Telecommunication Operator from South-east Asia

Comarch Loyalty Management helped a major telecom operator in South-east Asia. The company needed to replace its old in-house platform to improve customer experience and enable points exchange with o...ther brands. Comarch's solution was implemented in two stages: first, migrating from the previous system, and second, introducing a new loyalty concept. The operator serves 28.5 million mobile subscribers and employs over 23,000 people. The new platform supports better engagement and more flexible loyalty programs.

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Telecommunications

CASE STUDY Orange Polska

Comarch IBARD helped Orange Polska offer a cloud data backup and storage service. Orange wanted to add value for its telecom customers and boost satisfaction. They used Comarch IBARD in a white label... model, fully customized for Orange. The solution provided secure, easy data backup, file sharing, and team collaboration. Over 10,500 Orange customers now use the service. Orange saw higher revenue, better customer loyalty, and a stronger brand image.

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CASE STUDY European Southern Observatory

IT outsourcing services helped European Southern Observatory. The solution focused on managed IT services. The goal was to improve IT operations. The case highlights the use of IT outsourcing for bet...ter efficiency. No specific numbers or detailed results are mentioned.

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Telecommunications

CASE STUDY Telefónica O₂ Germany

Comarch OSS Suite helped Telefónica O₂ Germany replace its old element management systems. The new solution unified network management and allowed direct control of thousands of network elements from... different vendors. Telefónica O₂ Germany gained centralized and unified control, improved network reliability, and full automation of fault management tasks. The system integrated seamlessly with existing tools and reduced operational costs. The platform also provided real-time network performance monitoring and a future-proof design.

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Telecommunications

CASE STUDY Polska Telefonia Cyfrowa (T-Mobile Poland)

Comarch Fault Management helped Polska Telefonia Cyfrowa (T-Mobile Poland) unify and automate their network fault management. The company needed a scalable solution to manage over 15,000 network elem...ents from different vendors. Comarch provided a flexible system that centralized control, improved network reliability, and integrated with existing systems. The solution enabled full automation of fault management tasks and quality monitoring. PTC saw better network management and faster response to network issues.

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Comarch Convergent Billing System Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (3)
Custom Reports

3.46/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (3)
Custom Reports

3.46/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Comarch Convergent Billing System

Top Failure Risks for Comarch Convergent Billing System

Comarch SA News

Awards

Comarch Recognized in Australia Customer Loyalty Solutions Market Map 2025

Comarch has been recognized as a key provider in the Loyalty Foundation category of the Australia Customer Loyalty Solutions Market Map 2025 by Loyalty Central. This acknowledgment highlights Comarch's significant presence and reputation in the region as a provider of core technology for advanced loyalty programs.

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Awards

Comarch Has Been Shortlisted in Two Categories for Global Connectivity Awards 2025

Comarch has been shortlisted for the Global Connectivity Awards 2025 in two categories: "Best IoT Initiative" and "Best AI/ML Innovation." The IoT nomination recognizes Comarch's collaboration with 450connect to develop a critical infrastructure IT system in Germany. The AI/ML nomination highlights Comarch's Forecast Generator, which uses machine learning to optimize network operations and reduce service disruptions.

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Awards

Comarch Earns Spot on Constellation ShortList for Customer Loyalty and Retention

Comarch has been named to the Constellation ShortList for Customer Loyalty and Retention in Q3 2025. This recognition highlights Comarch's innovative solutions in customer loyalty, emphasizing AI-driven features, personalization, and robust analytics. The platform supports strategy design, omnichannel experiences, and seamless CRM integration, showcasing Comarch's commitment to enhancing long-term customer relationships.

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Product

Comarch Loyalty Marketing Platform Featured in the 2025 Loyalty Technology Solutions Directory

Comarch's Loyalty Marketing Platform is featured in the 2025 Loyalty Technology Solutions Directory by Loyalty & Reward Co. The platform is recognized for its AI-driven capabilities, offering personalized loyalty programs with advanced data analytics, gamification, and omni-channel features. It serves industries like retail, travel, and finance, aiming to enhance customer retention and engagement.

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Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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