Comarch Convergent Billing System Overview

Comarch Convergent Billing System optimizes billing and charging in the telecom sector. Invoice and revenue management are simplified with Comarch BSS.

Use Cases

Customers recommend Revenue Cycle Management, Business Development, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Comarch Convergent Billing System.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Collaboration
  • Measuring Customer Satisfaction
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Comarch Convergent Billing System.

Other priorities:

  • Acquire Customers
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Comarch Convergent Billing System Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Convergent Billing System works with different mediums / channels such as Video.

Peer review evidence (same sources as the product rating summary)

"...Comarch BSS tools have also been featured in Gartner Magic Quadrant for Integrated Revenue and Customer Management. ..." Telecom Convergent Billing System
"...Develop new business models in cooperation with partners...." Telecom Convergent Billing System
"...Comarch Convergent Billing System is a high capacity, flexible and scalable service-agnostic telecom billing data management system, which can be used by service providers to monetize services ranging from traditional telecommunications through MVNO and IoT to modern digital services...." Telecom Convergent Billing System

Comarch Convergent Billing System Customer wins, Customer success stories, Case studies

What Are the key features of Comarch Convergent Billing System for Revenue Cycle Management?

 

VodafoneZiggo - Telecommunications - Very Large

Comarch Communications delivers unified fault management for VodafoneZiggo

Utrecht, Netherlands

Comarch Communications has successfully implemented a unified Fault Management and Integration Platform for VodafoneZiggo, enhancing operations across its fixed and mobile networks in the Netherlands.... This strategic deployment simplifies network management, improves service quality, and supports advanced automation, paving the way for future network autonomy.

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Comarch Secures ExxonMobil Contract to Implement Loyalty Platform in Europe

Comarch has secured a contract with ExxonMobil to implement its loyalty management solutions across Europe, expanding their partnership beyond the United States. The project involves deploying the Co...march CLM Enterprise platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. This collaboration underscores Comarch's capability in delivering scalable, advanced loyalty frameworks for global corporations.

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Belgium Reaches One Million Peppol Recipients: Successful Adoption of Standardized E-Invoicing

Comarch, a certified Peppol Access Point, supports Belgium's e-invoicing mandate by providing infrastructure for compliant and secure transactions. Their solution automates data conversion to the Pep...pol BIS 3.0 format, aiding businesses in meeting regulatory requirements and leveraging the Peppol model for seamless data exchange.

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XL Axiata - Telecommunications - Large

Jakarta, Indonesia

Comarch's Loyalty Management Platform helped XL Axiata reach over 50 million customers in Indonesia. XL Axiata used the platform to run six loyalty programs, including MyXL Prepaid, MyXL Prioritas, a...nd Axiapp. These programs serve different customer groups, from gamers to women and home internet users. The Axiapp program won a gold award for customer experience in 2021. The partnership improved customer engagement and industry recognition for XL Axiata.

 

IAG Loyalty - Airlines - Large

London, UK

Comarch Loyalty Management for Travel helped IAG Loyalty migrate millions of members to a new platform. The solution uses AI-driven analytics and engagement strategies. IAG Loyalty manages frequent-f...lyer programs for major airlines like British Airways and Iberia. The partnership began in 2014. The platform aims to improve customer experience and drive immersive journeys. AI analytics are key to the project's success.

 

Old Mutual - Financial Services - Very Large

Cape Town, South Africa

Comarch partnered with Old Mutual to launch the Old Mutual Rewards loyalty program in Namibia. The program rewards users for financial wellness activities, like completing assessments and education m...odules. It is the first open-to-all rewards program in Southern Africa, including non-customers. Old Mutual chose Comarch for its proven loyalty platform and multi-country capabilities. The collaboration aims to expand financial services and reward positive financial behavior in Namibia.

Comarch Convergent Billing System Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.82/5

Read Reviews (3)
Custom Reports

3.46/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.82/5

Read Reviews (3)
Custom Reports

3.46/5

Read Reviews (2)

Software Failure Risk Guidance

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for Comarch Convergent Billing System

Top Failure Risks for Comarch Convergent Billing System

Comarch SA News

Awards

Comarch recognised as a Representative Vendor in the 2026 Gartner Market Guide for loyalty program vendors

Comarch has been recognized as a Representative Vendor in the 2026 Gartner Market Guide for Loyalty Program Vendors. This acknowledgment highlights Comarch's role in providing advanced IT solutions that unify customer data, enabling real-time, experience-driven engagement. The recognition underscores the importance of data integration and automation in modern marketing technology.

Awards

Comarch Recognized as a Representative Vendor in the 2026 Gartner® Market Guide for Loyalty Program Vendors

Comarch has been recognized as a Representative Vendor in the 2026 Gartner Market Guide for Loyalty Program Vendors. This acknowledgment highlights Comarch's role in addressing market challenges by offering solutions that unify customer data and enhance marketing automation, enabling real-time personalized experiences.

Product

Comarch Officially Certified as an E-Invoicing Provider in Slovakia

Comarch has been officially certified as an e-invoicing service provider in Slovakia, ensuring compliance with the upcoming 2027 e-invoicing mandate. The certification aligns Comarch's platform with Peppol standards and Slovak Financial Administration requirements, guaranteeing secure and compliant connections for businesses.

Awards

Comarch and Clients Sweep the 2026 International Loyalty Awards!

Comarch's Loyalty Management platform won the Best Supplier/Vendor Innovation award at the 2026 International Loyalty Awards. This recognition highlights the platform's global scale and architectural sophistication in managing complex loyalty programs. Additionally, Comarch's Cezary Kryszkiewicz was honored as a Loyalty Trailblazer, showcasing the company's leadership in loyalty innovation.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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