Comarch Convergent Billing System Overview

Comarch Convergent Billing System optimizes billing and charging in the telecom sector. Invoice and revenue management are simplified with Comarch BSS.

Use Cases

Customers recommend Revenue Cycle Management, Business Development, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Comarch Convergent Billing System.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Collaboration
  • Measuring Customer Satisfaction
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Comarch Convergent Billing System.

Other priorities:

  • Acquire Customers
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Comarch Convergent Billing System Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Convergent Billing System works with different mediums / channels such as Video.

Peer review evidence (same sources as the product rating summary)

"...Comarch BSS tools have also been featured in Gartner Magic Quadrant for Integrated Revenue and Customer Management. ..." Telecom Convergent Billing System
"...Develop new business models in cooperation with partners...." Telecom Convergent Billing System
"...Comarch Convergent Billing System is a high capacity, flexible and scalable service-agnostic telecom billing data management system, which can be used by service providers to monetize services ranging from traditional telecommunications through MVNO and IoT to modern digital services...." Telecom Convergent Billing System

Comarch Convergent Billing System Customer wins, Customer success stories, Case studies

Why is Comarch Convergent Billing System the best choice for Revenue Cycle Management?

 

Comarch Secures ExxonMobil Contract to Implement Loyalty Platform in Europe

Comarch has secured a contract with ExxonMobil to implement its loyalty management solutions across Europe, expanding their partnership beyond the United States. The project involves deploying the Co...march CLM Enterprise platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. This collaboration underscores Comarch's capability in delivering scalable, advanced loyalty frameworks for global corporations.

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Belgium Reaches One Million Peppol Recipients: Successful Adoption of Standardized E-Invoicing

Comarch, a certified Peppol Access Point, supports Belgium's e-invoicing mandate by providing infrastructure for compliant and secure transactions. Their solution automates data conversion to the Pep...pol BIS 3.0 format, aiding businesses in meeting regulatory requirements and leveraging the Peppol model for seamless data exchange.

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Comarch Signs New Contract with ExxonMobil to Implement Loyalty Platform in European Markets

Comarch has expanded its partnership with ExxonMobil by signing a new contract to implement its loyalty management solutions across European markets. This project will deploy Comarch's CLM Enterprise... platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. The collaboration underscores Comarch's expertise in supporting large-scale loyalty programs for global corporations.

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XL Axiata - Telecommunications - Large

Jakarta, Indonesia

Comarch's Loyalty Management Platform helped XL Axiata reach over 50 million customers in Indonesia. XL Axiata used the platform to run six loyalty programs, including MyXL Prepaid, MyXL Prioritas, a...nd Axiapp. These programs serve different customer groups, from gamers to women and home internet users. The Axiapp program won a gold award for customer experience in 2021. The partnership improved customer engagement and industry recognition for XL Axiata.

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IAG Loyalty - Airlines - Large

London, UK

Comarch Loyalty Management for Travel helped IAG Loyalty migrate millions of members to a new platform. The solution uses AI-driven analytics and engagement strategies. IAG Loyalty manages frequent-f...lyer programs for major airlines like British Airways and Iberia. The partnership began in 2014. The platform aims to improve customer experience and drive immersive journeys. AI analytics are key to the project's success.

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Old Mutual - Financial Services - Very Large

Cape Town, South Africa

Comarch partnered with Old Mutual to launch the Old Mutual Rewards loyalty program in Namibia. The program rewards users for financial wellness activities, like completing assessments and education m...odules. It is the first open-to-all rewards program in Southern Africa, including non-customers. Old Mutual chose Comarch for its proven loyalty platform and multi-country capabilities. The collaboration aims to expand financial services and reward positive financial behavior in Namibia.

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Comarch Convergent Billing System Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (3)
Custom Reports

3.46/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (3)
Custom Reports

3.46/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Comarch Convergent Billing System

Top Failure Risks for Comarch Convergent Billing System

Comarch SA News

Awards

Comarch and Clients Sweep the 2026 International Loyalty Awards!

Comarch's Loyalty Management platform won the Best Supplier/Vendor Innovation award at the 2026 International Loyalty Awards. This recognition highlights the platform's global scale and architectural sophistication in managing complex loyalty programs. Additionally, Comarch's Cezary Kryszkiewicz was honored as a Loyalty Trailblazer, showcasing the company's leadership in loyalty innovation.

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Partnership

Alshaya & Comarch: Unified Retail Ecosystem Success

Comarch has partnered with Alshaya Group to launch "Aura," a unified loyalty ecosystem serving 8 million members across five countries. The system, powered by Comarch's Loyalty Management engine, integrates over 50 brands, offering real-time transactions and bespoke offers. This collaboration has achieved an 80% point redemption rate and received multiple awards, including Best Loyalty Program in 2024.

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Product

Comarch EDI KSeF Hits 15M Docs for 100+ Leaders

Comarch's EDI KSeF platform has processed over 15 million documents for more than 100 market leaders since February 2026. The solution supports seamless integration with Poland's National e-Invoice System, ensuring compliance and operational continuity for sectors like retail, logistics, and banking. Key features include semantic pre-validation, legacy data management, and real-time counterparty verification, enhancing tax reporting accuracy and efficiency.

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Awards

Comarch Included in the 2026 IDC Market Glance for Loyalty in Retail, 2Q26

Comarch has been included in the IDC Market Glance for Loyalty in Retail, 2Q26, highlighting its role in the loyalty technology ecosystem. This recognition follows Comarch's previous acknowledgment as a Major Player in the IDC MarketScape for Worldwide Retail Loyalty Software 2024. The company emphasizes its use of AI to enhance customer relationships and competitive advantage in retail.

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Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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