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Compare Zoho Survey vs QuestionPro Survey

Comparison Summary

This comparison report of Zoho Survey vs. QuestionPro Survey is based on a specific set of business needs and context. The comparison uses 8775 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Survey and QuestionPro Survey

Zoho Survey, QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.

QuestionPro Survey focuses on Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

"Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. " - Chris Easterwood

"This partnership enables Thales to provide best-in-class survey and reporting capabilities to our customers that assist them with driving revenue through in-depth knowledge of the expectations of passengers. " - Dominique Giannoni

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Survey

Focus area

Zoho Survey is better than QuestionPro Survey for

Software Failure Risk

  • low

logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Zoho Survey for

Software Failure Risk

  • low

About

Survey Software to experience the craft of survey creation.

Free Online Community Software Platform | QuestionPro

Age

1996

2002

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

59

33

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


communication management

sending & publishing communications


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account





sales document management

proposal & quote management

contract management


sales review & feedback


content management


training & onboarding


products & pricelist management


campaign management

campaign analytics

campaign monitoring



knowledge management


personalized marketing


helpdesk management


workflow management


rating and review management




contact list management

creating contact list


sales call management


relationship management






customer case management


generation of new leads


social media marketing


competitive intelligence


loyalty management

identify target customers


performance management



segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • See 8 more
  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more

Top Channels

Channels Used

  • website

  • e-mail

  • offline

  • mobile

  • phone calls

  • chat

  • text SMS

  • social media

  • point of sale

  • mobile app

  • events

  • trade shows

  • video

  • user generated content

  • blogs

  • games

  • mass media

  • radio

  • See 15 more
  • website

  • e-mail

  • offline

  • mobile

  • phone calls

  • chat

  • text SMS

  • social media

  • point of sale

  • mobile app

  • events

  • trade shows

  • video

  • user generated content

  • blogs

  • games

  • mass media

  • radio

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting