Zoho Survey Overview
Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Communication Management, as the business use cases that they have been most satisfied with while using Zoho Survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Survey.
Zoho Survey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho Survey works with different mediums / channels such as E-Mail. and Social Media.
Zoho Survey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Zoho Survey support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"We are very pleased with the Survey product from Zoho. Simple to use with excellent support." - Alun Rafique.
Peer review evidence (same sources as the product rating summary)
"...We use it in Performance Evaluation and in our Client Satisfaction Surveys...." Peer review by Helena Lyssa O, HR Consultant
"...Zoho surveys, allows me to follow up on the services I offer, through direct questions to my clients, either during or after the service is completed...." Peer review by Delia A, Coaching Personal
"...I can add up to 25 questions per form, make analysis and graphs of the information collected in the surveys, I can add email addresses and send my surveys, I have two hundred templates of forms, having this great variety to choose the one that best suits the interests of our foundation..." Peer review by Adriana Mercedes C, Relaciones Públicas
Zoho Survey, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho Survey
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho Survey is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zoho Survey Customer wins, Customer success stories, Case studies
What Are the key features of Zoho Survey for Collecting Feedback?
What Are the key features of Zoho Survey for Engaging Conversational Surveys?
How can Zoho Survey optimize your Communication Management Workflow?
How does Zoho Survey facilitate Market Research?
14 buyers and buying teams have used Cuspera to assess how well Zoho Survey solved their Customer Feedback Management needs. Cuspera uses 4546 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
|
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
|
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alun Rafique. Co-Founder Market Dojo |
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
|
Chris Easterwood Territory Recruiter Colonial Life and Accident |
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
|
Peggy Deamer Assistant Dean Yale University |
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
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Survey question types and how to use them - Zoho Survey
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zoho Survey
What is Zoho Survey?
Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research.
Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights.
Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results
What is Zoho Survey used for?
What are the top features of Zoho Survey?
Who uses Zoho Survey?
What are Zoho Survey alternatives?
Where is Zoho Survey located?
Peers used Zoho Survey for Collecting feedback and Engaging conversational surveys
Zoho Survey Competitors
Zoho Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
Zoho Survey Integrations
Zoho Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho Survey
Software Failure Risk Guidance
?for Zoho Survey
Overall Risk Meter
Top Failure Risks for Zoho Survey
Zoho Corporation Pvt. Ltd News
WhatsApp messages for events: Zoho Backstage enhancements
Zoho has enhanced its Zoho Backstage platform with new WhatsApp integration features. These include delivery reports for message tracking, scheduled notifications, expanded automation triggers for various stakeholders, and improved account management. These updates aim to streamline event communication, offering organizers greater visibility and flexibility in managing WhatsApp messaging.
Introducing Zoho connected apps for Google Gemini
Zoho introduces connected apps for Google Gemini, allowing seamless integration of Zoho applications with Gemini's AI capabilities. This integration simplifies workflows by enabling users to access and interact with business data across Zoho CRM, Zoho Mail, Bigin, Zoho Desk, and Zoho Projects through a single conversational interface. The integration aims to reduce context switching and enhance productivity.
Zoho Backstage x Zoho MCP: Your events, now connected to AI
Zoho has launched the Model Context Protocol (MCP) server for Zoho Backstage, enabling integration with AI tools like Claude and ChatGPT. This allows users to manage event data and workflows using natural language, enhancing event management automation and AI-driven data interaction. MCP supports 49 operations, facilitating seamless AI integration for event planning tasks.
Zoho Mail is now on AWS Marketplace
Zoho Mail is now available on AWS Marketplace, allowing organizations using AWS for software procurement to subscribe to Zoho Mail Premium directly through their AWS account. This integration simplifies billing and management, aligning with existing AWS procurement workflows. Zoho Mail Premium offers robust email security, compliance tools, and centralized admin controls.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
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