Zoho Survey Overview
Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Communication Management, as the business use cases that they have been most satisfied with while using Zoho Survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Survey.
Zoho Survey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho Survey works with different mediums / channels such as E-Mail. and Social Media.
Zoho Survey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Zoho Survey support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent." - Chris Easterwood
Zoho Survey, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho Survey
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho Survey is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zoho Survey Use Cases
What Are the key features of Zoho Survey for Collecting Feedback?
How efficiently Does Zoho Survey manage your Engaging Conversational Surveys?
How efficiently Does Zoho Survey manage your Communication Management?
What benefits does Zoho Survey offer for Market Research?
38+ more Business Use Cases
14 buyers and buying teams have used Cuspera to assess how well Zoho Survey solved their Customer Feedback Management needs. Cuspera uses 4546 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
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ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! Testimonial By Dr. Gregory Brock |
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We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Chris Easterwood Territory Recruiter Colonial Life and Accident |
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
![]() Dr. Gregory Brock Emeritus Professor University of Kentucky |
ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! Testimonial By Dr. Gregory Brock |
![]() Alun Rafique. Co-Founder Market Dojo |
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
Case Studies
CASE STUDY Zepto
CASE STUDY TagniFi
CASE STUDY Agappe Diagnostics
CASE STUDY Valmiki Group
CASE STUDY UENI
CASE STUDY Tech Mahindra
Video
Survey question types and how to use them - Zoho Survey

Frequently Asked Questions(FAQ)
for Zoho Survey
What is Zoho Survey?
Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research.
Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights.
Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results
What is Zoho Survey used for?
What are the top features of Zoho Survey?
Who uses Zoho Survey?
What are Zoho Survey alternatives?
Where is Zoho Survey located?
Zoho Survey Competitors
Zoho Survey Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (140) |
Custom Reports | Read Reviews (669) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (140) |
Custom Reports | Read Reviews (669) |
Zoho Survey Integrations
Zoho Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho Survey
Software Failure Risk Guidance
?for Zoho Survey
Overall Risk Meter
Top Failure Risks for Zoho Survey
Zoho Corporation Pvt. Ltd News
Introducing Ask Zia in Zoho DataPrep: Build smart ETL pipelines and prep data faster with AI
Zoho has introduced Ask Zia, an AI-powered conversational assistant, in Zoho DataPrep. This new feature enables users to build and manage ETL (extract, transform, load) pipelines using natural language commands. Ask Zia automates data integration, transformation, and scheduling, reducing technical complexity and accelerating data preparation for business users.
Google Ads adds Zoho CRM integration for customer match and offline conversions - Search Engine Land
Google Ads now integrates directly with Zoho CRM, enabling businesses to sync customer data for customer match targeting and track offline conversions. This integration streamlines campaign management, improves lead attribution, and enhances marketing automation for Zoho CRM users running Google Ads.
Introducing Zoho Writer's new automation flow designer
Zoho has launched a new automation flow designer for Zoho Writer, enabling users to build advanced document workflows with a no-code, drag-and-drop interface. The feature supports combining multiple templates, conditional logic for template selection, and complex actions like merging, converting, and delivering documents. This update enhances document automation for business users seeking customizable, streamlined workflows.
Zoho CRM Q2 2025 update
Zoho released its Q2 2025 update for Zoho CRM, introducing "CRM For Everyone," a major feature enabling cross-team collaboration across marketing, sales, and support. The update enhances sales force automation and streamlines customer engagement, supporting coordinated workflows and improved productivity for business users.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
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