Zoho Survey Overview
Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Communication Management, as the business use cases that they have been most satisfied with while using Zoho Survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Survey.
Zoho Survey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho Survey works with different mediums / channels such as E-Mail. and Social Media.
Zoho Survey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Zoho Survey support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"I chose Zoho Survey because it is simple, direct, user-friendly and affordable." - Peggy Deamer
Peer review evidence (same sources as the product rating summary)
"...The reason for using it is to collect NPS from all of our sellers across Canada...." Peer review by Amy Gray, Customer Engagement Specialist, PropertyGuys.com
"...The company that I am with is a DJ Agency and we are looking to create an interactive booking page where our customers can fill out a questionnaire about their event and it gets email to us so we can follow up with their booking...." Peer review by Matthew F., Entertainment
"...I can add up to 25 questions per form, make analysis and graphs of the information collected in the surveys, I can add email addresses and send my surveys, I have two hundred templates of forms, having this great variety to choose the one that best suits the interests of our foundation..." Peer review by Adriana Mercedes C, Relaciones Públicas
Zoho Survey, Opinion Stage, Zenloop, Listen360 Customer Engagement Platform, Simplesat, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho Survey
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho Survey is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zoho Survey Customer wins, Customer success stories, Case studies
How can Zoho Survey optimize your Collecting Feedback Workflow?
What solutions does Zoho Survey provide for Engaging Conversational Surveys?
How efficiently Does Zoho Survey manage your Communication Management?
How efficiently Does Zoho Survey manage your Market Research?
14 buyers and buying teams have used Cuspera to assess how well Zoho Survey solved their Customer Feedback Management needs. Cuspera uses 4546 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
|
ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! Testimonial By Dr. Gregory Brock |
|
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Peggy Deamer Assistant Dean Yale University |
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
|
Dr. Gregory Brock Emeritus Professor University of Kentucky |
ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! Testimonial By Dr. Gregory Brock |
|
Alun Rafique. Co-Founder Market Dojo |
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
Survey question types and how to use them - Zoho Survey
Frequently Asked Questions(FAQ)
for Zoho Survey
What is Zoho Survey?
Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research.
Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights.
Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results
What is Zoho Survey used for?
What are the top features of Zoho Survey?
Who uses Zoho Survey?
What are Zoho Survey alternatives?
Where is Zoho Survey located?
Peers used Zoho Survey for Collecting feedback and Engaging conversational surveys
Zoho Survey Competitors
Zoho Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
Zoho Survey Integrations
Zoho Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho Survey
Software Failure Risk Guidance
?for Zoho Survey
Overall Risk Meter
Top Failure Risks for Zoho Survey
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Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
What benefits does Zoho Survey offer for Social Media Management?