Zoho Survey Overview
Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Communication Management, as the business use cases that they have been most satisfied with while using Zoho Survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Survey.
Zoho Survey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho Survey works with different mediums / channels such as E-Mail. and Social Media.
Zoho Survey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Zoho Survey support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent." - Chris Easterwood
Peer review evidence (same sources as the product rating summary)
"...I use ZohoSurvey to conduct easy and fast surveys among our clients and customers...." Peer review by Bakhtawar A, Project Director, Real Estate
"...I am looking to not only engage in real time but also send reports back to the individual...." Peer review by Terry W., Education
"...We've got surveys in development to publish in other departments and to gather feedback at different stages of our customer life cycle...." Peer review by Jon Porreca, Project Administrator, A1 Energy
Zoho Survey, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho Survey
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho Survey is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zoho Survey Customer wins, Customer success stories, Case studies
How does Zoho Survey facilitate Collecting Feedback?
How does Zoho Survey facilitate Engaging Conversational Surveys?
How does Zoho Survey facilitate Communication Management?
How does Zoho Survey facilitate Market Research?
14 buyers and buying teams have used Cuspera to assess how well Zoho Survey solved their Customer Feedback Management needs. Cuspera uses 4546 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
|
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
|
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Chris Easterwood Territory Recruiter Colonial Life and Accident |
Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. Testimonial By Chris Easterwood |
Peggy Deamer Assistant Dean Yale University |
I chose Zoho Survey because it is simple, direct, user-friendly and affordable. Testimonial By Peggy Deamer |
Alun Rafique. Co-Founder Market Dojo |
We are very pleased with the Survey product from Zoho. Simple to use with excellent support. Testimonial By Alun Rafique. |
Indian Army - Defense - Very Large
Indian Army signs deal with Zoho to strengthen digital transformation
Indian Army - Defense - Very Large
Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation
Survey question types and how to use them - Zoho Survey
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zoho Survey
What is Zoho Survey?
Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research.
Zoho Survey provides users with a wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights.
Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results
What is Zoho Survey used for?
What are the top features of Zoho Survey?
Who uses Zoho Survey?
What are Zoho Survey alternatives?
Where is Zoho Survey located?
Zoho Survey Competitors
Zoho Survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (669) |
Zoho Survey Integrations
Zoho Survey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho Survey
Software Failure Risk Guidance
?for Zoho Survey
Overall Risk Meter
Top Failure Risks for Zoho Survey
Zoho Corporation Pvt. Ltd News
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Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
What solutions does Zoho Survey provide for Social Media Management?