Comparison Summary
This comparison report of Zendesk Sell vs. Capsule CRM is based on a specific set of business needs and context. The comparison uses 3922 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and Capsule CRM
Zendesk Sell, Capsule CRM, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
Capsule CRM focuses on Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Build stronger customer relationships, make more sales and save time.
Age
2007
Financials
IPO
Business Need
Total Processes
(we found evidences for)
89
53
Total Goals
(we found evidences for)
9
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Scale best practices
- See 4 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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mobile
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offline
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point of sale
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mobile app
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chat
- See 6 more
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e-mail
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phone calls
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social media
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website
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mobile
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offline
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point of sale
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mobile app
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chat
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
