Real-World Case Studies and Customer Success Stories with Yext, Inc.

Mail Boxes Etc. used Yext to improve its digital presence across six countries. The company focused on accurate business information... and consistent branding for over 1,100 locations. Yext helped centralize online listings, manage reviews, and boost local search visibility. Mail Boxes Etc. saw a 26% increase in clicks for directions in 2025 compared to 2024. The partnership made it easier to turn online searches into real customer visits.
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Yext Search Experience Cloud helped Central England Co-operative answer thousands of online customer questions. About 70% of queries returned rich... knowledge graph results. The company used Yext to improve digital experiences and manage information across its website. Search insights revealed that 75% of queries were about products, guiding content updates. The team reduced customer service inquiries and gained new data to shape digital strategy.
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Three Mobile used Yext Search to improve its website customer experience. After launching Yext, online support inquiries dropped by 42%.... Google listing clicks rose by 25%, and website clicks increased by 39%. The team quickly updated FAQs and search results, helping customers find answers faster. Yext gave Three Mobile new insights into customer behavior and improved digital performance.
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Yext helped Sofology boost store visits and conversions, leading to a 7x ROI increase. Sofology used Yext to keep all... store listings accurate and up to date. This improved their visibility in organic search and made it easier for customers to find the right store. After fixing thousands of incorrect listings, Sofology saw a 33% increase in clicks to listings. In one year, total listing clicks rose 95% year over year, even during the pandemic.
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Yext helped Sorbet, a South African beauty salon and retail franchise, boost local search visibility. Sorbet used Yext's full suite... to manage listings, reviews, and social content for over 200 franchise locations. Google 'directions' clicks to Sorbet salons rose 22% year-over-year. Non-branded search visibility for 'nearby salons' grew by 138%. Sorbet's average review rating increased from 4.16 to 4.45 stars. Yext enabled franchise owners to optimize digital presence and connect with more customers.
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Mail Boxes Etc. used Yext to improve its digital presence across six countries. The company centralized business information for over... 1,000 locations. Yext helped ensure accurate listings, consistent branding, and better local search results. Mail Boxes Etc. saw a 26% increase in 'Get Directions' clicks. The partnership made it easier for customers to find and visit their centers.
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Yext helped HMV, a leading UK entertainment retailer, double its listing engagement. HMV used Yext to manage store listings and... reply to 100% of Google reviews within 48 hours. The company updated 80,000 pieces of content and 2.7 million listings, saving time for its digital team. HMV's average review rating increased by 0.25 stars and brand sentiment improved by 20%. Yext made it easy for HMV to keep store information accurate across platforms.
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Yext helped Fitness First boost its online visibility. The company saw a 31% increase in clicks on its listings in... one year. Clicks to the website grew by 51%, and clicks for directions rose by 25%. Fitness First improved its review response rate from 32% to 60%. The average rating of its locations also increased by 0.1 stars. Yext made it easy to update store data and respond to reviews across platforms.
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Yext helped CorePower Yoga manage brand information for over 220 locations. The company saw an 18% increase in clicks in... one year. Yext enabled consistent and accurate communications across all online platforms. CorePower Yoga expanded its brand presence through the Yext directory network. The company removed nearly 2,000 duplicate listings and improved customer communications with brand-verified answers.
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Yext helped Club Pilates manage information for over 615 locations across the USA and Canada. The company reduced its new... studio onboarding process from 30 steps to 5. With Yext, Club Pilates saw a 23% annual growth in listing clicks and a 56% annual increase in call clicks. The brand gained over 37 million listing impressions in 21 months. Yext also enabled Club Pilates to monitor and respond to customer reviews from one dashboard.
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Central England Co-operative used Yext to improve its digital experience. The company wanted to help customers find information online more... easily. Yext Search Experience Cloud let them answer thousands of questions each month. About 75% of search queries were about products. Customers now get direct answers from the brand’s website, reducing calls and costs. The team uses Yext’s Knowledge Graph to manage information across all digital channels.
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California Closets used Yext Pages, Listings, and Knowledge Graph to manage 1,655 designers across 182 showrooms. Before Yext, manual updates... for each location's website were slow and hard. With Yext, local teams now control their content and keep information current. The company saw a 45% increase in Google search impressions and 62,800 profile updates in one year. Yext helped California Closets improve local SEO, boost customer visits, and keep brand information accurate across all locations.
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Yext Listings helped Booker Group boost its Google visibility by 12% in one year. The company managed 7,171 locations and... over 21,000 listings across 34 platforms. Markenneutral impressions rose by 38%, reaching new customers. Booker updated 207,000 listing details and saw 3.48 million online interactions. 2.8 million customers used directions to visit stores. Yext enabled easier listing management and improved local search for independent retailers.
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Three Mobile used Yext to improve its website search and provide verified answers to customers. This led to a 42%... reduction in online support contacts in just two weeks. Three also saw a 25% increase in Google listing clicks and a 39% rise in website clicks. The Yext platform helped Three quickly update information and respond to customer needs. Real-time insights from Yext allowed Three to better understand customer behavior and improve the digital experience.
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Specsavers used Yext to improve its digital presence and drive more appointment bookings. Before Yext, Specsavers managed store data manually... and could not track traffic from third-party sites. After switching to Yext, Specsavers saw a 34% year-over-year growth in monthly clicks, up from 9% before. The company also gained a 20% increase in monthly visits to store pages from organic search. Yext helped Specsavers collect and monitor thousands of customer reviews, boosting its online reputation.
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Yext helped Sofology fix thousands of inaccurate store listings. This made it easier for customers to find the right store.... In the first year, Sofology saw a 33% increase in clicks to listings. The next year, clicks grew by 95%. Sofology achieved a 7x ROI from increased foot traffic. Accurate listings also helped during COVID-19 store changes.
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Yext helped Sorbet, a South African beauty salon and retail franchise, boost local search visibility. Sorbet used Yext to manage... over 200 franchise locations and five sub-brands. With Yext, Sorbet saw a 22% increase in 'Get Directions' clicks and a 138% rise in unbranded 'salon near me' searches on Google. The platform also improved their average review rating and made it easier for franchisees to manage web pages and social media. Yext's tools gave Sorbet a measurable edge over competitors in digital marketing.
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Yext Listings helped Oniverse, formerly Calzedonia Group, automate and centralize data management for over 5,300 stores in 56 countries. The company unified... brand data across 158 digital platforms, updating more than 800,000 data points. In six months, Oniverse saw a 74% increase in website click-through rate, a 54% rise in Google search views, and a 36% boost in organic traffic from non-branded queries. Employees saved time on manual updates and improved local activation strategies. Customers received consistent, accurate information online and in stores.
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Yext helped Massage Envy centralize business information for over 1,170 franchise locations. Before Yext, each region managed its own data,... leading to inconsistent listings and manual updates. With Yext, Massage Envy now manages all location details, reviews, and digital marketing from one platform. This change enabled just two people to handle review responses for nearly 1,200 sites. Since using Yext, Massage Envy saw 36 million clicks to listings and a 32% year-over-year growth rate. The platform also supports analytics, chatbot integration, and franchisee education.
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Yext helped Church's Chicken boost online visibility and drive digital sales. The restaurant chain saw a 218% increase in listing... impressions and a 55% rise in call clicks. Yext enabled Church's Chicken to manage brand information across 175 digital services, including Google and Facebook. Online conversions reached 12.84%, with estimated annual sales from Yext solutions at $17.6 million. Navigation clicks alone generated $3.7 million in yearly revenue.
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Yext helped Rossopomodoro boost restaurant visits and keep digital brand identity consistent across 100+ locations. The team streamlined data management... for franchisees and improved local SEO by updating menus and business info. In the first 6 months, Rossopomodoro made 4,500 POS changes and shared 28,000 updates across platforms like Google and Yelp. Map views rose 56%, direction clicks grew 36%, and local page views increased 66%. The project saved 354 staff hours per month and improved ROI at both store and brand levels.
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Yext helped Taco Bell improve its ranking in local search results. Taco Bell used Yext to manage over 7,000 restaurant... listings. The team saw more impressions, clicks, and conversions from organic search. Yext made it easy to update business info across Google, Apple, and Bing. Taco Bell now appears in the top 3 for many local searches. The company saves time and reaches more customers online.
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Yext helped Five Guys manage digital listings and reviews across 150+ platforms. Before Yext, Five Guys struggled with inaccurate location... listings and review management. With Yext, they fixed listing errors and centralized review responses. Clicks from listings rose 61% and from pages 73% year-over-year. Google search impressions for non-brand queries grew 2.9x, and search ranking improved by 33%. Five Guys now sees more customers and better online visibility.
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Yext helped Bojangles save 58,000 hours per year by streamlining content uploads and updates across 2,000+ locations. The digital team... achieved 9x greater efficiency and a 9.2x ROI in 2023. Yext's platform enabled 91% of customer queries to receive structured answers, improving customer experience. Bojangles also used Yext Reviews to better understand customer sentiment and support franchise marketing. The partnership allowed Bojangles to manage rapid growth and deliver accurate information to customers.
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Yext helped Burger King France manage and update restaurant information online. The platform made it easy to keep hours, addresses,... and menus consistent across all locations. Burger King France improved customer satisfaction by responding to online reviews. The company used Yext to adapt to changing consumer behavior and boost store visits. Yext provided a single place to control verified information for every restaurant.
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Denny's used Yext to boost its online visibility and attract more customers to its restaurants. The company saw a 174%... increase in local page impressions and a 36% rise in clicks on listings. Yext helped Denny's keep its brand information accurate and consistent across digital platforms. Franchisees could update local pages and social media, improving local engagement. Denny's also used Yext Reviews to gather customer feedback and improve local SEO. Over 73 million clicks were generated on Denny's listings after adopting Yext.
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Yext helped Church's Chicken boost its online brand presence. The company saw a 218% increase in listing impressions and a... 12.84% rise in online conversion rates. Clics for directions grew by 20%, website clicks by 21%, and call clicks by 55%. Yext solutions generated about $17.6 million in annual revenue, with $3.7 million from clicks for directions. Church's Chicken now manages its digital footprint across 175 global directories, improving customer experience and visibility.
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Yext helped Burger King France standardize and control online information for all its restaurants. Before Yext, Burger King France relied... on a third party to manage digital data, leading to inconsistencies. With Yext, they centralized updates for hours, addresses, and menus, making information accurate everywhere. Each restaurant can now respond directly to online reviews, improving customer satisfaction. This shift supported Burger King France's move to cross-media marketing and better met changing consumer habits.
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Yext helped Caribou Coffee manage over 500 store listings and keep information up to date across 175 online services. Caribou Coffee used... Yext to quickly update store hours and product launches, even during the COVID-19 pandemic. The team collected more than 142,000 new customer reviews and maintained a 4.15-star average rating. Yext made it easy for Caribou Coffee to respond to customer feedback and reduce calls to customer service. The solution saved time and let staff focus on serving coffee, not fixing online errors.
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Yext helped Marston's increase website search volume by 260%. The click-through rate on their site rose by 330%. Marston's used... Yext's CMS, listings, and site search to manage data for 1,000 locations. They made over 170,000 updates to location entries in one year. With Yext, Marston's monitored 400,000+ reviews and raised their average star rating from 3.9 to 4.3. Structured data answered 96% of site queries, improving guest experience and conversions.
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Yext helped Fazoli’s triple its online sales after launching a digital transformation. Fazoli’s used Yext to manage location data, menu... listings, and reputation across 220 restaurants. The company saw a 3.6x increase in online sales and a 21% drop in website bounce rate. Clicks from brand-neutral searches grew by 32%, and first-party review generation rose by 74%. Franchisees now update menus and respond to reviews directly, improving customer experience and operational efficiency.
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Yext helped Taco Bell boost its visibility in local search results. Taco Bell used Yext to manage and update listings... for over 7,000 locations. The team saw more impressions and clicks from unbranded search terms like 'tacos' and 'drive-thru.' Yext made it easy to update business info across Google, Apple, and Bing. Taco Bell now ranks in the top three for many local searches, driving more customers to stores. Yext Analytics gave Taco Bell new insights into store performance and search trends.
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Yext helped Rossopomodoro manage data for over 100 restaurants. The platform enabled franchisees to update menus, addresses, and phone numbers... easily. Rossopomodoro used Yext to keep information consistent across 200+ publishers, boosting SEO and local search visibility. In six months, they made 4,500 changes and shared 28,000 updates, saving 354 hours monthly. Map views rose by 56%, and get directions clicks increased by 36%. Store locator and local page views grew by 66%, with a 57% rise in call-to-action clicks.
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Yext helped Qdoba Mexican Eats update over 166,000 website links and clean up duplicate listings after a rebrand. In just one... month, Qdoba received more than 16,000 online orders through Yext-powered menus. This led to a 14.4X return on investment. The platform made it easy to update menu items and location details. Customers now find accurate information and answers faster online.
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Yext helped Whitbread Restaurants boost their online visibility. After using Yext, Google search views rose by 55%. Google Maps views... increased by 52%. Listing clicks went up by 33% year over year. Whitbread managed over 18,000 real-time listings and updated thousands of business details. The platform made it easy to keep information accurate across many channels.
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Yext helped Langham Hotels manage business listings and reviews across 40+ locations. The platform enabled seamless updates and centralized review... management, supporting a 5-star guest experience. In 13 months, Langham saw over 3 million listing clicks and a 10% year-over-year growth. Yext's tools improved SEO, review response, and menu data management for their restaurants. Langham used Yext to ensure accurate information and better customer engagement at every digital touchpoint.
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Yext Listings helped IHG Hotels & Resorts manage over 332,000 listings across 176 publishers. IHG used Yext to keep information... for 6,500 hotels accurate and up to date. This saved thousands of staff hours and improved data consistency across platforms like Google and TripAdvisor. IHG saw a 13% increase in listing views and a 4% rise in annual listing actions. The partnership also led to over 1 billion Google listing views and more than 20 million actions.
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Yext helped Brookdale update and manage brand information for over 1,100 senior living facilities. Brookdale used Yext to keep names,... addresses, and phone numbers accurate across 175 digital services. The company corrected 48,000 addresses, 10,000 phone numbers, and added 240,000 photos. Brookdale saw a 76% increase in listing presence after using Yext. The platform made it easy to keep information current and improved online visibility for families searching for care.
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Yext helped Accor boost its online presence and search ranking. Accor saw a 30% increase in listings impressions and a... 38% rise in website clicks year-over-year. The company doubled its landing page conversion rate and generated 100,000 landing pages in 18 languages in just 6 months. Accor also improved its share of non-branded search traffic to 56%. Real-time hotel status updates and content automation with AI further enhanced digital growth.
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Yext helped Whitbread Restaurants boost their online visibility. After using Yext, they saw a 55% rise in Google Search views... and a 52% jump in Google Maps views. Clicks on their listings grew by 33% year over year. Whitbread updated over 18,000 listings and corrected thousands of addresses and phone numbers. Yext made it easy for them to keep brand information accurate across many platforms.
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Yext helped The Langham Hotels manage listings and reviews across nearly 40 locations. The platform let them update business info... on over 150 touchpoints and respond to customer reviews. In 13 months, The Langham saw over 3 million clicks to its listings and 10% year-over-year growth. They also achieved 9% growth in website and direction clicks, and 24% growth in phone call clicks. Yext's tools improved their digital customer experience and brand consistency.
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Yext helped Premier Inn update 16,000+ addresses and add over 4,800 new listings across 350 UK locations. Premier Inn used... Yext to manage brand information on Google, Apple Maps, Bing, and more. The solution improved local search presence and made review monitoring easier. Premier Inn's marketing team now tracks and responds to reviews from one dashboard. This led to better impressions, more bookings, and improved customer satisfaction.
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Yext helped Graeter's Ice Cream boost online visibility and customer engagement. By updating listings and monitoring reviews, Graeter's saw a... 31% increase in total listing clicks and a 45% rise in call clicks. The team now manages information for 55 stores across 175 digital services, ensuring customers get accurate details fast. Graeter's also monitors about 5,000 customer reviews, helping them respond quickly and improve operations. Yext made it easier for Graeter's to connect with customers both online and in-store.
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Yext helped Caribou Coffee manage digital customer experiences across 500+ locations. Before Yext, Caribou struggled to keep store and product... information accurate online. With Yext, they quickly update details on 175+ digital services, improving customer satisfaction. Caribou used Yext to monitor and respond to reviews, maintaining a 4.15-star average from over 142,000 new reviews. The solution saved months of development time and reduced customer complaints during the pandemic.
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Yext helped Häagen-Dazs boost organic search performance. Website clicks rose 75% year-over-year across all locations. Shops using Yext Pages saw... a 25% increase in peak season foot traffic and a 45% rise in website clicks. Franchisees gained tools to manage online presence and reviews, with review volume up 40%. Centralized updates cut call volume by 236%, saving costs and improving customer experience.
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Yext helped Salvatore's Old Fashioned Pizzeria boost online visibility and drive more orders. The company fixed over 1,400 profiles and... removed 200 duplicate listings. Salvatore's saw a 38% year-over-year increase in listing clicks and a 39% rise in customer actions. They also collected 1,000 new reviews in six months. Yext made it easier to manage menu data and respond to customer feedback across 30+ locations.
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Caribou Coffee uses Yext Knowledge Graph to manage information for over 500 stores in the USA. Before Yext, they relied... on spreadsheets and multiple systems, which made updates slow and unreliable. With Yext, they keep menus, hours, and service details accurate across all channels. Store teams can quickly update info about closures or product availability. This builds customer trust and helps Caribou Coffee grow while keeping customers informed.
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Yext helped Domino's manage listings and pages for nearly 7,000 franchise locations in the USA. Domino's needed a way to... keep store information, like holiday hours, accurate across all locations. Yext provided a single platform to update business details and local pages quickly. This reduced the workload for franchise owners and the marketing team. Domino's also improved internal reporting with fast, reliable data from Yext.
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Wingstop used Yext to build AI-optimized local pages for each restaurant. They already had accurate listings and reviews managed with... Yext. The new solution let them launch location pages in just a week. The marketing team can now update offers and campaigns fast, without developers. Each page is structured for AI search, helping Wingstop show up in direct answers and recommendations. This connected system keeps their brand visible and up to date everywhere guests search.
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Yext gave MAX Burgers control over their brand and location data online. Before Yext, MAX struggled with fragmented vendors and... lacked clear insights. With Yext, they now manage information from one place and monitor their reputation. MAX saw a 40% year-over-year increase in listing clicks, 64% more website clicks, and 26% more phone call clicks. Restaurant managers now focus on service, not fixing online info.
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Yext Scout helped Beltone boost local clinic visibility as AI changed how patients find care. Beltone's marketing team used Scout... audits and real-time data reviews at their national meeting. They updated 70,000+ listings, leading to a 34% increase in local search visibility and a 186% rise in AI citation counts. Owners created new headshots and welcome videos to improve Google profiles. Beltone now tracks patient sources and sees more clinics found via ChatGPT.
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Yext helped St. Augustinus Group improve its digital presence. The group used Yext to ensure accurate online listings and remove... duplicate information. This made it easier for patients to find correct contact details and service information. Yext's platform also helped manage and respond to online reviews. The partnership strengthened trust with patients and improved the group's reputation online.
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Yext helped LCMC Health boost its review response rate from 4% to 93%. The hospital system saw a 231% increase... in overall review sentiment and a 0.5 star rise in average monthly ratings. Online discoverability improved 2.26x, driving a 19% increase in website traffic from listings. LCMC Health used Yext to manage provider listings and reviews, making it easier for patients to find care and for staff to respond to feedback. The solution supported their patient-first mission and improved satisfaction.
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Yext Search helped LasikPlus answer over 8,500 patient questions online. The site’s search click-through rate rose above 25%. Patients now... find clear answers about LASIK surgery, costs, and insurance. LasikPlus improved its on-site search so patients stay on their website. During COVID-19, Yext Listings let LasikPlus update info across 175 digital services. This made it easy to show which clinics were open or offered video consultations.
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Yext Knowledge Graph helped Ochsner Health manage data for over 5,000 providers across 46 hospitals and 370 centers. Before Yext, Ochsner... struggled with manual, fragmented data updates and inconsistent provider profiles. With Yext, they automated workflows, centralized provider data, and improved search for patients. The solution enhanced SEO, made website searches more accurate, and improved the patient experience. Ochsner now uses Yext for listings, review management, and to keep health information up to date.
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Yext helped St. Augustinus Group improve their online visibility. The healthcare provider used Yext to ensure accurate information across 200+... platforms. Duplicate listings and incorrect contact details were removed, making it easier for patients to find services. The Knowledge Graph compiles all key data, including reviews, for better patient engagement. The solution strengthened trust and made the patient journey smoother online.
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Yext helped OhioHealth manage practitioner listings and event information online. OhioHealth used Yext to keep details about 4,600 listings accurate... and updated daily. In 30 days, 800 people took action on event listings managed through Yext. The platform made it easy to update physician and facility information across over 150 sites. OhioHealth saved time and improved community engagement with bulk event uploads and duplicate suppression.
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Yext and Surefire Local helped Northern Virginia Doctors of Optometry (NVDO) boost new patient acquisition. NVDO saw a 193% increase... in website clicks and a 162% rise in clicks for directions. The integration streamlined location info and review management across 175 digital services. NVDO now reaches more patients searching for optometry care online. The solution made it easier to manage reviews and update business details from one dashboard.
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Yext helped Sixt manage its brand visibility and online reviews across 100+ platforms. Sixt integrated 1,312 company-owned and 400 franchise... locations into Yext within six months. The company analyzed 18,000 reviews in that period. Google customer actions increased by 29% year-over-year after using Yext. Sixt improved its customer experience and data accuracy with real-time updates and review monitoring.
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Yext helped Speedy, a leading French automotive maintenance brand, improve its digital presence. Speedy used Yext to update and manage... information for nearly 500 locations across France. The platform enabled real-time updates for store hours, contact details, and service offerings. During the pandemic, Yext ensured customers received accurate information online. Speedy maintained steady online traffic and in-center visits, supporting essential workers and the public.
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Yext helped InstaVolt optimize over 750 EV charging locations. InstaVolt saw an 85% increase in Google search impressions after using... Yext. The company improved its average star rating by 8% year-over-year. InstaVolt responded to 100% of reviews across all managed sites. Over 610,000 user actions and 44.6 million search impressions were recorded in one year. Yext made InstaVolt’s charging stations easier to find and boosted brand trust.
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Yext helped SIXT manage data for 1,712 locations across 100+ platforms. SIXT used Yext to keep business info up to... date everywhere customers search. In 6 months, Yext analyzed 18,000 reviews for SIXT. SIXT saw a 29% increase in Google Customer Actions in the first 6 months. The company improved online visibility and responded to reviews in real time. Custom dashboards let SIXT track KPIs and star ratings by location.
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Yext helped Pendragon, a leading automotive retailer, boost its digital presence. Pendragon used Yext Listings and Competitive Intelligence to update... dealership information in real time across 200 networks. This led to a 32% increase in Google search views and a 17% rise in website clicks from Google listings. Google Maps visibility grew by 66%. Pendragon also saw a 53% increase in share of intelligent search for tracked keywords and a 145% jump for service-related keywords.
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Yext helped CorePower Yoga manage brand information for over 220 locations. The company needed to automate local listings and ensure... accurate, consistent data across all platforms. After using Yext, CorePower Yoga saw an 18% increase in listing clicks year-over-year. They also suppressed over 19,000 duplicate listings. The solution made it easy to update information for all studios at once.
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Yext helped Fitness First boost its digital presence and online visibility. The company used Yext to keep location and employee... data accurate across all platforms. In the first year, listing clicks rose 31%, route search clicks grew 25%, and website clicks jumped 51%. Online review response rates improved from 32% to 60%. Fitness First also saw its average branch rating increase by 0.1 stars.
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Yext helped Massage Envy manage franchise information and streamline workflows. The company unified digital brand management and improved local listing... accuracy. Yext enabled two staff to handle reviews and social engagement for 1,200 locations. After using Yext, listing clicks grew to 36 million, up 32% year-over-year. Local page clicks from over 110,000 queries reached 10.2 million, a 21% increase.
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Yext helped The Gym Group boost five-star reviews by 374%. The company saw a 23% increase in clicks year-over-year. A... four-person team answered 44,000 reviews in five weeks using Yext Reviews. Yext Listings let them update over 50 digital endpoints automatically. The Gym Group saved 2,379 hours and improved online visibility across 240 locations.
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Yext helped McFIT manage over 9,500 listings across Europe. McFIT used Yext to correct 40% of its online addresses and... boost its Google visibility. The marketing team now tracks and updates all location data from one place. With Yext, McFIT saw a 26% increase in listing clicks year-over-year. The solution also lets McFIT analyze reviews and improve its digital marketing.
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Yext helped Community Fibre grow its customer base from 30,000 to over 400,000 in four years. The company kept customer... support inquiries flat, even as users increased 12 times. Yext's Knowledge Graph and Pages improved self-service support and boosted SEO visibility. The share of users solving issues via self-service rose from 25% to 67%. Community Fibre now ranks higher in both branded and non-branded search results.
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Vodafone used Yext to improve its digital presence and local store visibility. The company saw a 40% increase in Google... Search Impressions and a 41% rise in website clicks year-over-year. Vodafone managed over 590,000 updates through the Yext platform, ensuring accurate store information across 200 platforms. The solution helped maintain brand consistency and provided up-to-date details for 1,300 stores. During the pandemic, Vodafone's location pages achieved an 18% click-through rate, supporting customer engagement and information needs.
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Yext helped Deutsche Telekom manage reviews and store information for 700 shops. The company faced challenges delivering accurate data across... many platforms. Yext unified shop details like hours and addresses for better search results. In 11 months, Google search and directions clicks rose by 10%. Yext also migrated 23,000 reviews and integrated 31,000 more, improving online reputation management.
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Yext Site Search helped Cox Communications boost its website search conversion rate by 51%. The company also saw a 59%... drop in repeated searches, showing customers found answers faster. Cox used Yext to update brand info across 175 digital services and improve its site search with natural language processing. The setup was quick and easy for the team. Cox also launched 6,500 new service area pages and redesigned 132 location pages, leading to a 144% year-over-year increase in page views.
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Yext helped Enterprise Holdings manage location data for 6,000 sites. The company needed a scalable solution to keep information updated... across many digital services. Yext let them update brand data from a single dashboard. Listing clicks rose 31%, with direction clicks up 45% and website clicks up 39%. Customers found more accurate information, leading to more bookings and higher satisfaction.
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Yext helped Indigo manage over 2,600 digital listings across seven countries. Indigo unified and automated its local presence, improving data... quality and governance. This led to a 30% increase in Google impressions and a 32% rise in engagement. Indigo also saw higher conversion rates with Google Reserve. The project strengthened Indigo’s SEO and digital visibility, making local information more reliable and boosting customer interactions.
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Yext helped Enterprise Holdings manage data for over 6,000 locations across 175 digital services. The company automated updates for store... hours, closures, and location info, improving accuracy and speed. After using Yext, Enterprise saw a 31% annual increase in clicks on listings, with 45% more clicks for directions and 39% more clicks to their website. Automation freed up staff time for strategic work. Customers now find up-to-date information easily, even during emergencies.
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FedEx used Yext to manage reviews and boost local search for 725+ locations in Latin America and the Caribbean. The company needed... better SEO and reputation management to reach more customers. With Yext, FedEx set up a central platform to monitor and reply to reviews in multiple languages. In two years, review volume rose 64% and 5-star reviews jumped 97%. The team answered over 90% of reviews and cut response time by half. Clicks for directions increased by 32%.
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Yext helped HealthMarkets manage brand information for over 1,400 insurance agencies. HealthMarkets used Yext to improve local search rankings and... fix more than 627,000 errors in names, addresses, and phone numbers. The platform let HealthMarkets control agent listings and Facebook pages from one dashboard. Yext's review monitoring gave HealthMarkets valuable customer feedback. HealthMarkets saw stronger digital engagement and better local marketing with Yext.
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Yext helped DEVK, a major German insurance company, boost online visibility for 1,200 agencies and 2,400 partners. DEVK used Yext... to update 1.3 million data points, like hours and addresses, across 150+ platforms. Duplicate listings dropped by 6,000. Google Maps clicks rose 55% and impressions increased 78% in 22 months. DEVK now ensures customers find accurate info and nearby agents online.
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Yext helped HDI boost its online visibility across 800 locations. HDI used Yext Listings to keep agency info up to... date on over 50 platforms, including Google and Facebook. Google Impressions rose by 80% and map views by 123% from 2019 to 2021. HDI improved its average review rating by 10% and increased total reviews by 155%. The solution made it easier for customers to find and interact with HDI online.
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Yext helped Barmenia Versicherungsgruppe boost digital visibility. Barmenia used Yext to update business listings across 150+ platforms. Sales teams could... manage their own data and show local services. Intent Pages improved how Barmenia answered customer questions online. Direction Clicks rose by 250% and Clicks-to-Call by 75% in 18 months. Barmenia saw 35 million impressions on listings in that time.
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Yext helped Webster First Federal Credit Union streamline operations and improve customer insights. The credit union managed scattered location data... and frequent updates with a small marketing team. Yext's platform centralized information, making branch updates and branding changes easier. Review management features enabled fast, relevant responses and deeper member trust. The team used search analytics to update website content and close information gaps for members.
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Yext helped TowneBank boost SEO and save $302,000 per year through call deflection. The bank used Yext to update over... 1,200 entities and streamline listings for 49 branches. Local SEO traffic to TowneBank’s domain increased by 28%. Conversion rates and engagement improved, with a 21% rise in CTA clicks. The digital marketing team managed 74,000+ updates, making online banking easier for customers.
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Yext helped TowneBank save $302,000 per year by deflecting calls through improved digital offerings. The bank used Yext to manage... over 1,200 entities and make 74,000+ updates across 14 types. Yext Listings drove 28% more local SEO traffic to TowneBank domains. There was a 21% increase in key call-to-action button clicks. TowneBank now responds to 100% of third-party reviews and delivers structured results 93% of the time.
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Yext helped Challenger School improve search rankings and provide better information to parents. The school managed 51,000 listing updates in... 8 months, making information accurate across 26 campuses. Website clicks rose by 27%, call clicks by 36%, and direction clicks by 25% year-over-year. Listing impressions grew 79% to over 10.6 million. Yext made it easy for a small marketing team to keep all campus profiles up to date.
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Yext helped Challenger School manage information for 26 campuses. The school made over 51,000 updates in 8 months. This led... to 218,000 clicks on listings, a 27% annual growth. Clicks to the website grew by 31%, and clicks to call rose by 36%. Impressions on listings reached 10.6 million, up 79%. Yext improved Challenger School’s visibility for both branded and unbranded searches.
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Wilkes University used Yext to improve its website search for prospective students. The university answered 95% of tuition questions directly... in site search results. After launching Yext, Wilkes saw a 54% click-through rate on site search. The team added 176 FAQs and 80 academic programs to the CMS in under a month. Yext helped drive traffic to virtual tours and provided insights to optimize digital ad copy and web pages.
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