Hearsay Relate Overview

Hearsay Relate by Hearsay Systems enhances client satisfaction through compliant, efficient text and voice communications. It is specifically designed for financial services field teams.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Call Analytics, as the business use cases that they have been most satisfied with while using Hearsay Relate.

Other use cases:

  • Meeting Management
  • Creating Contact List
  • Customise Loyalty Program
  • Conversion Management
  • Content Publishing
  • Sending & Publishing Communications
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hearsay Relate.

Other priorities:

  • Increase Sales & Revenue
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Hearsay Relate Use-Cases and Business Priorities: Customer Satisfaction Data

Hearsay Relate works with different mediums / channels such as Phone Calls.

Reviews

"This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process." - Caroline Feeney

Peer review evidence (same sources as the product rating summary)

"...Enable your advisors to engage with clients on _their preferred channel, compliantly...." Peer review from Hearsay Systems
"...Hearsay Relate moves business forward by combining compliant texting, high quality voice calls, _and workflows built to increase client loyalty and scale client touch-points...." Peer review from Hearsay Systems
"...Rich call analytics, synced with CRM...." Peer review from Hearsay Systems

Hearsay Relate, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hearsay Relate

Top Industries

  • Insurance

Popular in

Hearsay Relate is popular in Insurance, and is widely used by

Hearsay Relate Customer wins, Customer success stories, Case studies

What benefits does Hearsay Relate offer for Engaging And Following Up?

CUSTOMERS TESTIMONIALS
Hearsay Relate testimonial

Caroline Feeney

CEO

U.S. Insurance & Retirement Businesses
This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. Testimonial By Caroline Feeney
CUSTOMERS TESTIMONIALS
Hearsay Relate testimonial

Caroline Feeney

CEO

U.S. Insurance & Retirement Businesses
This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. Testimonial By Caroline Feeney
 

Fitness First - Retail - Large

Frankfurt, Germany

Yext helped Fitness First boost its online visibility. The company saw a 31% increase in clicks on its listings in one year. Clicks to the website grew by 51%, and clicks for directions rose by 25%. ...Fitness First improved its review response rate from 32% to 60%. The average rating of its locations also increased by 0.1 stars. Yext made it easy to update store data and respond to reviews across platforms.

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LasikPlus - Hospital & Health Care - Medium

Cincinnati, USA

Yext Search helped LasikPlus answer over 8,500 patient questions online. The site’s search click-through rate rose above 25%. Patients now find clear answers about LASIK surgery, costs, and insurance.... LasikPlus improved its on-site search so patients stay on their website. During COVID-19, Yext Listings let LasikPlus update info across 175 digital services. This made it easy to show which clinics were open or offered video consultations.

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Enterprise Holdings - Transportation/Trucking/Railroad - Very Large

St. Louis, USA

Yext helped Enterprise Holdings manage data for over 6,000 locations across 175 digital services. The company automated updates for store hours, closures, and location info, improving accuracy and sp...eed. After using Yext, Enterprise saw a 31% annual increase in clicks on listings, with 45% more clicks for directions and 39% more clicks to their website. Automation freed up staff time for strategic work. Customers now find up-to-date information easily, even during emergencies.

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DEVK - Insurance - Large

Cologne, Germany

Yext helped DEVK, a major German insurance company, boost online visibility for 1,200 agencies and 2,400 partners. DEVK used Yext to update 1.3 million data points, like hours and addresses, across 1...50+ platforms. Duplicate listings dropped by 6,000. Google Maps clicks rose 55% and impressions increased 78% in 22 months. DEVK now ensures customers find accurate info and nearby agents online.

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CorePower Yoga - Retail - Large

Denver, USA

Yext helped CorePower Yoga manage brand information for over 220 locations. The company saw an 18% increase in clicks in one year. Yext enabled consistent and accurate communications across all onlin...e platforms. CorePower Yoga expanded its brand presence through the Yext directory network. The company removed nearly 2,000 duplicate listings and improved customer communications with brand-verified answers.

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Denny's - Restaurants - Large

Spartanburg, USA

Denny's used Yext to boost its online visibility and attract more customers to its restaurants. The company saw a 174% increase in local page impressions and a 36% rise in clicks on listings. Yext he...lped Denny's keep its brand information accurate and consistent across digital platforms. Franchisees could update local pages and social media, improving local engagement. Denny's also used Yext Reviews to gather customer feedback and improve local SEO. Over 73 million clicks were generated on Denny's listings after adopting Yext.

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Hearsay Relate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.02/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.02/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Hearsay Relate

Top Failure Risks for Hearsay Relate

Yext, Inc. News

M&A

Yext acquires Places Scout, Strengthens Competitive Intelligence and Benchmarking Capabilities

Yext has acquired Places Scout to enhance its competitive intelligence and benchmarking capabilities. This acquisition aims to bolster Yext's offerings in providing advanced analytics and insights to its clients.

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Financial

Press Release: Yext to Announce First Quarter Fiscal Year 2027 Financial Results on June 2, 2026

Yext will announce its first quarter fiscal year 2027 financial results on June 2, 2026.

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Financial

Yext to Announce First Quarter Fiscal Year 2027 Financial Results on June 2, 2026

Yext will release its first quarter fiscal year 2027 financial results on June 2, 2026, after market close.

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Financial

Yext Q1 FY 2027 results due June 2, 2026

Yext will release its Q1 FY 2027 financial results on June 2, 2026, post-market close.

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Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES F