Hearsay Relate Overview

Hearsay Relate by Hearsay Systems enhances client satisfaction through compliant, efficient text and voice communications. It is specifically designed for financial services field teams.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Call Analytics, as the business use cases that they have been most satisfied with while using Hearsay Relate.

Other use cases:

  • Meeting Management
  • Creating Contact List
  • Customise Loyalty Program
  • Conversion Management
  • Content Publishing
  • Sending & Publishing Communications
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hearsay Relate.

Other priorities:

  • Increase Sales & Revenue
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Hearsay Relate Use-Cases and Business Priorities: Customer Satisfaction Data

Hearsay Relate works with different mediums / channels such as Phone Calls.

Reviews

"This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process." - Caroline Feeney

Hearsay Relate, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hearsay Relate

Top Industries

  • Insurance

Popular in

Hearsay Relate is popular in Insurance, and is widely used by

Hearsay Relate Customer wins, Customer success stories, Case studies

How does Hearsay Relate address your Engaging And Following Up Challenges?

CUSTOMERS TESTIMONIALS
Hearsay Relate testimonial

Caroline Feeney

CEO

U.S. Insurance & Retirement Businesses
This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. Testimonial By Caroline Feeney
CUSTOMERS TESTIMONIALS
Hearsay Relate testimonial

Caroline Feeney

CEO

U.S. Insurance & Retirement Businesses
This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. Testimonial By Caroline Feeney

Speedy - Automotive

Yext helped Speedy, a leading French automotive maintenance company, improve its online visibility and customer journey. Speedy used Yext to update and manage information for nearly 500 shops across ...France. The platform enabled real-time updates to listings, streamlined customer appointments, and provided analytics for performance tracking. During the pandemic, Yext ensured Speedy could keep customers informed about changing hours and services. Speedy maintained strong online and in-store traffic, supporting essential workers throughout the crisis.

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Italiana Petroli Gruppo - Oil & Energy

Yext helped Italiana Petroli Gruppo improve its digital presence. The company wanted customers to easily find its gas stations online. Italiana Petroli faced problems with missing Google Business Pro...files and old IT systems. Yext provided a solution to manage and update information for 4,500 locations. The platform made it easier for customers to get directions and contact stations. Italiana Petroli also used Yext to support its new electric vehicle brand and monitor customer feedback.

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McFIT - Health, Wellness And Fitness

Yext helped McFIT manage digital listings for over 250 branches. McFIT needed a way to make it easier for people to find their gyms online. Yext let them update and control all their location data fr...om one place. The platform synced information to search engines, maps, and social media. McFIT used Yext to track reviews and compare performance with competitors. This made it easier to spot problems and improve their services.

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Fazoli's - Restaurants

Yext helped Fazoli's rebuild its digital presence. Fazoli's used Yext Location Listings and SEO Landing Pages to update restaurant data and improve local search results. The company made it easier to... show accurate menus and business hours for each location. Fazoli's saw a 3.6x growth in online sales after using Yext. Customer engagement improved with better online information and local search visibility.

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Protestant Church in the Rhineland - Religious Institutions

Yext Reviews helped the Protestant Church in the Rhineland improve digital communication with its 2.2 million members. The church faced challenges as parishioners increasingly sought information and ...contact online. By using Yext, they managed reviews more efficiently and responded faster to inquiries. This led to a 29% increase in review response rate and a 4.5-star average rating. The church built more trust and became more accessible to its community online.

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FedEx - Transportation/trucking/railroad

FedEx used the Yext platform to improve its online presence and manage reviews for over 725 locations in Latin America and the Caribbean. The challenge was to boost discoverability and reputation wit...h a small customer service team. Yext's Reputation Management tool gave FedEx a central place to monitor and respond to reviews in multiple languages. The team quickly scaled review responses and improved customer engagement. FedEx saw a 97% increase in five-star reviews, more 'Get Directions' clicks, and faster review response times.

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Hearsay Relate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.02/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.02/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Hearsay Relate

Top Failure Risks for Hearsay Relate

Yext, Inc. News

Product

Yext predicts AI will redefine online discovery by 2026

Yext forecasts a significant transformation in online discovery by 2026, driven by AI search tools and growing consumer trust in AI recommendations. The company highlights a shift from traditional search results to AI-generated summaries and personalized recommendations. Yext emphasizes the need for structured data and verified knowledge to enhance AI interactions, predicting that websites will serve more as data sources for AI systems.

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Product

Yext Deprecates Legacy Tool, Rolls Out Modular Features in Mobile-First Platform Revamp

Yext has deprecated its Knowledge Assistant tool and introduced new modular features in its digital experience platform. The update includes a user-editable schema for technical SEO, a starting location for map-based locator pages, and a customizable banner section, aligning with Yexts shift towards a mobile-first, modular web architecture.

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Executive

Yext (YEXT): Evaluating Valuation After Strategic Leadership Hire and Global Expansion Push

Yext has appointed Wendi Sturgis as Senior Vice President International to drive growth in the EMEA region. This strategic leadership hire aligns with Yext's global expansion efforts. The company is experiencing a significant increase in share price and total shareholder return, driven by digital innovation and new product launches like Yext Scout. Despite its high price-to-earnings ratio, Yext is considered undervalued with a fair value estimate of $9.44.

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Executive

Yext appoints Wendi Sturgis as SVP International

Yext appoints Wendi Sturgis as SVP International

Read more →

Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES F