Real-World Case Studies and Customer Success Stories with Apptio

IBM Cloudability helped Visma save up to 15% per year on multi-cloud costs. Visma used Cloudability to unify cloud cost... management across 180 subsidiaries. The platform enabled a central FinOps team to find savings and improve collaboration between technical and finance teams. Cloudability also let Visma track carbon emissions, supporting sustainability goals. Visma now manages cloud spending more efficiently and responsibly.
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IBM used Apptio solutions to transform its IT operations and drive $3. 5 billion in productivity gains. The company unified...IT, finance, and business teams with Technology Business Management, improving cost transparency and decision-making. IBM achieved a 90% average savings per application modernized to hybrid cloud and cut infrastructure costs by 30%. Using Apptio Cloudability, IBM reduced cloud waste by 25%, saving $50 million. Strategic portfolio management with Apptio helped IBM focus resources on high-impact outcomes.
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Red Hat used Apptio Cloudability to manage and optimize its cloud spending. The company reduced 13% of its non-labor budget... with help from Apptio. Red Hat gained critical insights to cut costs and control cloud expenses. The team used Apptio tools to drive cloud spend management forward. This improved visibility and helped reduce waste in cloud operations.
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Red Hat used Apptio to cut 13% from its non-labor budget in 2023. Senior IT leaders gained confidence in budget... discussions by using Apptio to access and manage key financial data. The tool helped Red Hat improve cost transparency and control. This led to better decision-making and ongoing savings into 2024. Apptio enabled Red Hat to answer IT cost questions faster and manage cloud costs more effectively.
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Red Hat used Apptio and Technology Business Management (TBM) to speed up its open hybrid cloud strategy. The IT team... shifted from being seen as slow and costly to enabling faster business outcomes. Apptio helped Red Hat improve IT conversations and support rapid company growth. The CIO noted a change in perception, with IT now driving speed and value. The case highlights IT financial management and cloud strategy transformation.
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IBM Kubecost helped a major AI development company save $750,000 in cloud costs in just four months. The company needed... better visibility into Kubernetes and Amazon EC2 spending. IBM Kubecost gave the team a single view of all cloud costs and made it easy to spot waste. The platform let engineers track untagged workloads and improve cost allocation. Now, the company can set more accurate revenue targets and margins. Adding more clusters is simple, and the team plans to boost efficiency even further.
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IBM Cloudability helped Apptio manage rapid cloud cost growth. The Product and Engineering team used real-time cost monitoring and automation... to optimize resources. They launched 77 savings initiatives and brought cloud costs back to baseline within a month. Unit costs dropped by 30%. Millions were saved through rightsizing and governance. Dashboards gave teams visibility to make better decisions.
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IBM Cloudability helped GoTo achieve 97% allocation of cloud spend. GoTo gained clear visibility across AWS, Azure, and OCI. The... platform enabled cost accountability and improved resource tagging. GoTo reduced waste by identifying non-essential workloads. Cloudability supported a 5% reduction goal in cloud spend. Engineers now use unified reporting for better cost control and planning.
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Red Hat used Apptio to gain better visibility into cloud costs. With Apptio's tools, Red Hat reduced 13% of its... non-labor budget. The company improved cloud cost transparency and made smarter spending decisions. Apptio helped Red Hat cut waste and optimize cloud investments. A senior manager at Red Hat called Apptio a catalyst for change.
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IBM used Apptio solutions to track and manage AI costs across its business. The company built a four-phase process for... AI governance and total cost of ownership. This reduced software request processing time by 70%. IBM increased work volume by 5% with no extra resources. Automated digital KPIs now connect AI spend to business outcomes. Teams avoid duplicate AI projects and gain real-time cost transparency.
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Comensura used Apptio Targetprocess to manage their development process. They customized workflows to fit their team, not the other way... around. Targetprocess replaced emails, meetings, and multiple tools, centralizing all project and support work. The team uses it for sprints, retrospectives, meeting minutes, and support queues. Real-time boards and custom fields improved collaboration and accountability. Comensura reports higher efficiency and better team morale with Targetprocess.
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AOE uses Apptio Targetprocess to manage Agile software development and Scrum workflows. The tool supports teams across software development, design,... HR, PR, and event planning. AOE values the flexibility and transparency of Apptio Targetprocess, allowing teams to customize workflows and scale as the company grows. Managers and teams benefit from real-time project visibility and easy onboarding. Teams prefer Apptio Targetprocess over other tools for its adaptability to their Agile processes.
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Amadeus used Apptio to map IT infrastructure costs with greater detail. Before Apptio, they relied on Excel, which was complex... and outdated. With Apptio, Amadeus can now calculate IT costs per passenger or booking. This lets them show these costs in profit-and-loss statements for each business unit. The new insights help measure the success of new features for their travel industry clients.
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IBM Cloudability helped Hyland cut cloud costs by over 50% for Amazon RDS. Hyland used Cloudability to gain real-time visibility... into AWS usage and spending. The tool enabled Hyland to optimize cloud resources, avoid overprovisioning, and improve pricing for new customers. Cloudability data now informs product development and business decisions. Hyland's teams use Cloudability daily to monitor spend and drive efficiency.
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IBM Cloudability helped Securian Financial cut cloud spend by $200,000 a year. The company used Cloudability to track, analyze, and... optimize AWS costs during its cloud migration. Cloudability’s rightsizing feature showed engineers where resources were overprovisioned, reducing one workload’s cost from $500 to $50 per day. The tool gave teams better visibility into cloud costs and supported a shift to a chargeback model. Securian Financial now makes data-driven decisions about cloud infrastructure and cost allocation.
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Progrexion used Apptio Targetprocess to accelerate its shift from waterfall to Agile. The company faced delays and resource issues with... traditional methods. By adopting the Scaled Agile Framework and fully utilizing Targetprocess, Progrexion improved collaboration and reduced meetings. The platform increased visibility into DevOps and spending management. Early success led to company-wide Agile adoption and better business agility.
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IBM Apptio Planning helped a leading FMI provider overhaul its IT budgeting. The company moved from a decentralized, spreadsheet-heavy process... to a unified, transparent system. Apptio integrated with Oracle and ServiceNow, giving leaders a single source of truth for IT costs. Monthly updates and detailed data improved accountability and decision-making. The new process increased budget clarity and enabled better alignment with business goals.
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UBS used Apptio's Technology Business Management and FinOps tools to manage a rapid increase in cloud adoption. The bank replaced... manual, Excel-based processes with automated cost allocation and cloud consumption dashboards. UBS scaled from 1 million to 17 million rows of billing data monthly without growing the billing team. The FinOps team enabled transparency, cost optimization, and cultural change through training and dashboards. Application owners now have greater accountability for cloud spend, driving smarter decisions and cost savings.
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IBM Cloudability helped FactSet manage 3,000 cloud accounts across AWS and Azure. FactSet replaced its custom tool with Cloudability to... increase transparency and optimize cloud spend. The solution doubled RDS commitment coverage from 40% to 90%. Engineers now get actionable insights and can allocate costs for all shared resources. Cloudability improved collaboration between FinOps and finance teams, driving better cloud cost management.
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Apptio helped The Standard gain cost transparency and align IT spending with business goals. The company replaced manual, spreadsheet-based processes... with ApptioOne, Cloudability, and Targetprocess. This improved financial planning, cloud cost management, and resource allocation. The Standard's IT finance team now spends 80% of its time on analysis and insights. Cloud spend is projected to drop by 10% in 2023. The say:do ratio for IT delivery improved by 20%.
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ELO used IBM Cloudability to unify cloud cost visibility across Azure, AWS, Google Cloud, and Oracle Cloud. The company launched... product-level chargeback, giving teams ownership of their cloud costs. Cloudability enabled precise Kubernetes allocation and integrated non-cloud IT spend into a single dashboard. ELO standardized all reporting in Brazilian reais, saving about five analyst-days per month. The solution improved cost accountability and reduced manual work for the FinOps team.
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Fannie Mae used Apptio Bill of IT to make IT service costs clear to business users. Before, IT costs were... a "black box" and hard to explain. With Apptio, teams could see the full cost of each application and service. This helped business and IT leaders talk about where to invest and where to cut back. The new cost model brought teams together and improved decision making.
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FactSet used Apptio Targetprocess to improve project visibility and align teams with business goals. Before, teams struggled with duplicate work... and lacked transparency. Integrating Targetprocess with Jira gave real-time updates and connected projects to company strategy. Managers now use dashboards for reporting, replacing spreadsheets. About 1,000 people at FactSet use Targetprocess to track milestones and make better funding decisions.
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Apptio Cloudability helped a global financial services company manage over $200 million in annual cloud spend. The company replaced spreadsheets... with Cloudability to gain cost transparency and optimize cloud usage. With detailed cloud data, they identified savings, improved forecasting, and accelerated business decisions. The FinOps team used Apptio to drive collaboration and better relationships across finance and technology. The company saw faster risk assessments, increased business generation, and improved regulatory response times.
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Freddie Mac used Apptio to improve IT cost transparency for its business units. The company replaced complex, fixed IT cost... allocations with a consumption-based model. Business units now see clear reports on their IT usage and costs. This led to better communication and more informed decisions about IT spending. Some units reduced costs by cutting unused services and storage. The new model helped shift the conversation from IT as a cost center to IT as a business partner.
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Apptio Targetprocess helped epay unify project management for 120 users across software development, QA, and support. Before, teams used separate... tools and manual processes, causing wasted time and headaches. With Targetprocess, epay adopted agile practices, managed 15-20 projects at once, and improved visibility across teams. The solution reduced emails, meetings, and made audit reporting easier. Email integration and request management saved time and improved customer support traceability.
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Apptio helped a large financial services company gain full visibility into the total cost of ownership for over 4,500 applications. The company used... Apptio to standardize TCO reporting, automate budgeting, and improve financial transparency. With Apptio, they identified $65 million in savings and optimized their hosting strategy, saving over $100 million. More than 350 team members now use Apptio for cost analytics, and 150 for planning and forecasting. Budget and forecast cycles were reduced by up to 50%.
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IBM Cloudability helped Raiffeisen Bank International manage costs across 1,200 cloud environments. The bank improved cost transparency and automated chargeback... processes for 11 markets. Teams gained real-time insights and could track spending by service, account, and team. Cloudability enabled distributed ownership, letting product teams control their own cloud usage. RBI used dashboards and KPIs to drive efficiency and faster decision-making.
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Apptio helps NatWest Group track the carbon footprint of its technology across all business units. Leaders use Apptio dashboards to... see both costs and carbon emissions for each application and franchise. Since 2019, NatWest Group has cut direct operational emissions by 46%. The platform enables better investment decisions by showing the environmental impact of tech purchases. Sustainability costs are now included in business unit planning, driving progress toward net zero goals.
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Nationwide Building Society used Apptio to speed up IT cost analysis. Before, they relied on spreadsheets for manual work. With... Apptio, they gained faster, clearer insights into spending. This made it easier to spot problems and act quickly. The team now answers IT cost questions 95% faster. Apptio helped them make smarter decisions about IT investments.
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IBM Apptio helped CSOB automate IT financial management. Hundreds of monthly data loads now finish in two days. Service catalog... creation dropped from weeks to one day. Manual errors are gone, and leaders use a single source of truth for costs. IT and business leaders now make better decisions together. Apptio's integration with SAP and ServiceNow improved transparency and control.
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IBM Apptio helped BMO increase cost transparency and optimize IT spending. BMO improved cost allocation accuracy by 70% and reduced... cloud spend waste by 17% in the first year of its FinOps practice. The bank unified financial and operational data, enabling better business decisions and more efficient labor cost planning. Apptio's platform allowed BMO to automate processes, standardize taxonomies, and provide actionable insights to senior leaders. These changes supported BMO's digital strategy and positioned the bank for future AI adoption.
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Apptio helped Bank of Ireland decommission 137 applications, saving €3 million a year. The bank used Technology Business Management (TBM)... to gain deep insights into its technology estate. This improved cost control, risk management, and operational efficiency. TBM also revealed outdated recovery plans and legacy systems, reducing operational risk. Integration with ServiceNow created a single source of truth for IT costs and improved collaboration.
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IBM Apptio Costing and Planning helped a top European bank replace manual spreadsheets with a unified platform. The bank consolidated... data sources and gained actionable insights for technology investments. Apptio enabled a shared taxonomy and language, building a collaborative IT Finance community. Custom reporting allowed the bank to analyze budget variances and identify cost-saving opportunities. Leaders now make faster, data-driven decisions and optimize tech spend with a single source of truth.
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Apptio's Technology Business Management (TBM) helped Royal Bank of Scotland cut costs by 20%. The TBM team mapped technology costs... to business use, speeding up business case turnaround from weeks to hours. This let RBS make faster, better decisions on IT investments. The bank now brings business innovations to market more quickly. TBM positioned IT as a strategic business partner.
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CoBank used IBM Apptio to improve IT cost transparency. Before, their IT budgeting process took 16 weeks. With Apptio, they... finished in just four weeks. This cut the time by 75% in the first year. The team reduced manual work and meetings. They now have faster, clearer IT budget conversations.
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Apptio helped First Citizens Bank cut IT budget planning from 45 days to just hours. The IT team used Apptio... for cost transparency, benchmarking, and real-time planning. This let them analyze infrastructure, servers, and contracts at a detailed level. They quickly adapted to major organizational changes, updating 42 cost centers in three hours. The bank now finds new cost savings and manages run-the-business spend more efficiently.
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Apptio Targetprocess helped Belfius Bank scale agile across business and IT. The bank needed a single tool to support its... custom agile delivery model and improve transparency. Apptio Targetprocess enabled 1,300 users to collaborate, manage priorities, and visualize data. The solution increased transparency, improved business-IT collaboration, and helped identify risks earlier. Belfius Bank now uses the tool daily for agile portfolio management and continuous improvement.
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Apptio helped R+V Versicherung speed up IT decision-making by up to 60%. The company used Technology Business Management (TBM) to... replace static Excel reports with flexible dashboards. This made IT costs and value more transparent for all business units. Over 50 cost optimization ideas were found through new value conversations. R+V now plans to use Apptio for IT cost simulation and better business alignment.
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IBM Apptio helped QBE Insurance achieve full IT cost transparency. The company used IT Planning to speed up budgeting. Budget... roll-up time dropped from weeks to just a few days. QBE can now budget more accurately and quickly. This improved their IT financial management. The solution gave QBE better control over IT investments.
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QBE Insurance used IBM Apptio to improve IT budgeting and forecasting. The company automated much of its budgeting process. Apptio... gave QBE Insurance full transparency into IT costs. This helped answer IT cost questions 95% faster. The solution led to smarter IT spending and better business outcomes.
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Apptio helped MassMutual gain detailed visibility into technology costs. The company used Apptio to allocate costs across 450+ applications, supporting... a major divestiture. MassMutual eliminated $75 million in direct and stranded costs in under 100 days. IT planning became more consistent and automated, saving 200 hours of manual work each month. Business leaders now trust the data and use it for better decision making.
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IBM Apptio Costing & Planning helped MassMutual gain full visibility into technology costs. The company eliminated $60 million in direct... expenses during a major business line sale. Apptio replaced spreadsheets, enabling detailed cost breakdowns and faster, data-driven decisions. MassMutual now uses Apptio daily for tech cost management, pricing, and M&A planning. The solution supports strategic decisions and improves speed to market.
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Apptio Cloudability helped a Fortune 500 insurance and financial services provider migrate to the cloud. The company used Cloudability to... achieve 100% allocation and chargeback of cloud costs. Machine learning-based recommendations led to a 70% reserved instance coverage rate and 30% annual cloud cost savings. Over 500 users gained role-based visibility into cloud spend. The FinOps team built a culture of accountability and innovation across the organization.
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IBM Apptio Costing & Planning and IBM Targetprocess helped a Fortune 100 life insurer cut IT planning cycle time by 80%. The company unified... its budgeting and forecasting, moving from a fragmented, spreadsheet-driven process to an integrated system. Planning cycles dropped from 15 weeks to 15 days. Forecasting accuracy improved, and communication between IT finance and technology teams increased. The insurer now manages IT portfolio, demand, and investment planning with real-time data and automation.
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Apptio’s TBM solution helped First American gain full transparency into IT costs. The company identified over 100 legacy applications and... started infrastructure optimization projects. They are on track to cut nearly 10% of total infrastructure costs. This transparency lets them shift budget from maintenance to growth initiatives. Business leaders now understand IT spending and can make better decisions.
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Apptio helped Berkley Technology Services improve IT cost transparency for over 50 operating units. Before Apptio, BTS used spreadsheets that... lacked detail and clarity. With Apptio and TBM, BTS now provides invoices broken down into up to 40 business services. This change lets operating units see exactly what they pay for, like desktop support and data center services. The new system led to better decision making, higher customer satisfaction, and new business for BTS.
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Blue Shield of California used Apptio to modernize its IT budgeting and planning. The company improved its forecasting process. They... now look at budgets over multiple years. This led to a more strategic approach to managing IT spend. The team can answer IT cost questions 95% faster. Apptio helped drive better business outcomes with actionable insights.
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ApptioOne, integrated with ServiceNow, helped Transport for NSW consolidate two TBM models after a major agency merger. The integration provided... a single source of truth for technology and consumption costs, improving cost allocations by 41% in the infrastructure layer. Automation reduced the month-end process by two days and enabled application rationalisation and vendor contract insights. The solution enhanced transparency, streamlined workflows, and improved service delivery across IT operations.
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ApptioOne Plus helped Transport for NSW merge two large TBM practices in just six months. The team unified data, reports,... and models from separate agencies into a single platform. They achieved a 25% reduction in orphaned and duplicate devices in Telco services. The TBM Taxonomy enabled better IT cost visibility and data-driven decisions. Executive support and collaboration drove rapid adoption and measurable results.
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Apptio's TBM solution helped the United States Secret Service improve IT reporting and efficiency. The agency unified data from multiple... systems to create a trusted financial baseline. This led to faster, more accurate budget defense and reporting. FITARA compliance scores rose from 50% to 100%. Dynamic reporting now saves time and supports better decision-making. USSS won the 2022 TBM Council’s Public Sector Excellence Award for these achievements.
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Apptio helped a Department of Defense combatant Command transform its IT financial management. The Command reduced budget variances by 20%-30%... and cut budget review time from weeks to days. Apptio replaced manual spreadsheets with a centralized platform, improving transparency and collaboration between IT and finance. Service managers now spend less time on budget prep and more on mission-critical work. The Command gained real-time access to IT financial data, boosting accountability and agility.
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Apptio helped a governmental agency cut IT asset refresh monitoring time by 95%. The agency used Apptio’s dashboards and analytics... to track cloud spend, manage IT assets, and improve financial transparency. Automated reporting replaced manual processes, supporting better budgeting and cloud migration. The agency now benchmarks IT costs, forecasts replacements, and manages over 100,000 devices. Real-time cloud cost monitoring reduced budget variance and improved decision-making.
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ApptioOne helped the State of Iowa OCIO cut IT planning cycles by 50%. The agency replaced 140 separate pricing models... with one central rate structure. Managers now complete planning cycles in two weeks instead of two months. Reporting and decision-making are faster and more accurate. Centralized data and collaboration features improved compliance and communication.
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Stanley Black & Decker used Apptio's Technology Business Management (TBM) tools to estimate IT costs for a $3. 2B divestiture. The...TBM team delivered cost estimates 85% faster, reducing turnaround from weeks to less than two days. Transaction-related costs dropped by 60%, saving millions. Automated TBM reporting replaced manual processes, improving accuracy and stakeholder confidence. Repeatable TBM processes now support ongoing M&A and site optimization efforts.
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Apptio helped Newport News Shipbuilding boost digital transformation spending from 5% to 24% since 2016. The IT team used Apptio... Cost Transparency to deliver business value in just four months. They identified $7M per year in IT spend for applications to migrate or eliminate. This enabled reinvestment in digital shipbuilding programs. Apptio's transparency shifted IT from a cost center to a business partner, driving trust and innovation.
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IBM Apptio helped Jabil modernize IT financial management. Jabil achieved a 25% productivity gain and reduced month-end close by one... day. Forecast updates now take less than a week, and chargeback calculations dropped to under half a day. The solution improved cost transparency, accountability, and enabled multi-year planning. Jabil saved $1M a year by renegotiating software contracts and avoided $1.8M in cloud costs with IBM Cloudability.
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Apptio helped a leading manufacturer transform its IT function into a strategic business partner. By implementing Technology Business Management (TBM)... and Apptio, the company gained cost and value transparency across 50 data sources. This enabled the business to self-fund new digital initiatives, including advanced analytics and automation, resulting in $30 million in annual operating income impact. The company consolidated service desks, automated 65,000 hours of back-office tasks, and increased its growth and transformation budget by 50%. Apptio provided the insights needed to shift spending from maintenance to innovation.
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IBM Apptio helped Husqvarna Group automate IT financial management. The company replaced manual Excel processes with integrated, automated workflows. Chargeback... productivity increased by 86%. Leaders now access real-time, self-service financial data. IT cost transparency and trust improved across the business. Decision makers use clear, accurate data to plan and allocate IT budgets.
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Siemens faced a 30% annual increase in public cloud spending, managing about 7,000 cloud accounts across AWS, Azure, Google Cloud, and Alibaba. The company adopted... IBM Cloudability to centralize cloud cost management and provide a single view for all business units. Cloudability enabled role-based access, automated cost showback, and robust reporting for data-driven optimization. Siemens improved visibility, reduced administrative burden, and empowered business units to make informed decisions. The solution supports ongoing cost reduction and organizational learning in cloud economics.
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NRECA used IBM Cloudability to manage and optimize its cloud spending. The organization migrated a third of its applications to... AWS and needed better visibility into cloud costs. Cloudability helped NRECA allocate expenses, avoid cost overruns, and show teams the impact of their decisions. As a result, NRECA reduced infrastructure costs by 30%. Some applications saw savings of up to 90%. The solution enabled cost-conscious architecture and reinvestment in member services.
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ApptioOne helped National Grid save $47M in one year. The company used TBM principles and Apptio solutions to benchmark IT... costs and optimize spending. Key initiatives included application rationalization, network cost optimization, cloud cost optimization, and reducing technical debt. National Grid also improved transparency in IT spending and changed how business and IT teams discuss costs. The TBM team identified $40M in stranded costs during divestitures and reduced application support spend by $3M.
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E. ON used Apptio to improve IT cost transparency across its 78,000-employee organization. The company needed a standardized reporting tool...to help business units understand and manage IT consumption. Apptio enabled E.ON to allocate IT costs to service categories and track savings after a major integration. The solution helped E.ON communicate IT costs clearly to stakeholders and define KPIs for tracking spend. Apptio also serves as the cost engine for E.ON’s enterprise architecture platform, integrating with LeanIX for accurate cost reporting.
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Apptio helped Exelon, the largest US energy provider, deliver over $150M in run-rate savings by 2018. Exelon used Apptio to... gain cost transparency, reorganize IT into a shared services model, and map 98% of servers to applications. The company reduced managed service contractors to three, saving $24M and targeting $100M+ in O&M savings. Apptio enabled detailed cloud cost allocation, making IT costs clear for business units. Exelon now tracks IT spending, optimizes cloud use, and supports financial decision-making across its utilities.
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EDF Energy used IBM Apptio to automate IT billing and improve cost transparency. Manual, Excel-based processes were replaced with a... single source of truth for IT spend. The new system enabled accurate, timely billing and detailed forecasting. Automation reduced financial month-end cycle time and errors. Managers now see real-time cloud cost savings and can make better decisions. Finance and IT teams work together using unified data from Apptio.
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IBM Targetprocess helped Starmark shift from waterfall to agile, boosting client satisfaction and transparency. The agency improved financial forecasting and... healthier margins by using agile methods and Targetprocess for project management. Client trust increased as projects were delivered on time and on budget, with clear pricing and fewer change orders. Employee engagement rose, and work-life balance improved due to better capacity planning. Starmark nearly doubled its work volume without adding staff, increasing profit per person.
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Red Ventures used Apptio to improve cloud cost transparency and financial accountability. The company struggled to track IT spend and... allocate cloud resources as it migrated two-thirds of its workload to the cloud. Apptio Cost Transparency and Cloudability helped Red Ventures allocate 92% of cloud costs within three months. The solution enabled better tagging, automation, and clear communication of IT value to business leaders. Red Ventures now makes faster, data-driven decisions about cloud investments and spending.
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Apptio helped dentsu cut three months from its IT budgeting process. Before Apptio, dentsu used spreadsheets, which made planning slow... and hard to manage. With Apptio, all technology costs are now in one place. The finance team can see budgets by region and service line. This new visibility lets dentsu make better, faster decisions. Finance and tech teams now work together more closely on budgets.
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IBM Cloudability helped Epsilon achieve 95% coverage for committed-use discounts and a 200% increase in AWS MAP credits. The FinOps team... used Cloudability to automate MAP credit allocation, optimize cloud spend, and identify missed savings. Epsilon replaced manual Excel processes with automated reporting, saving time and improving accuracy. The solution provided actionable insights for AWS, GCP, and Azure, driving significant cost savings. Epsilon now has faster, more detailed cloud cost analytics and improved financial management.
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IBM Targetprocess helped Starmark shift from waterfall to agile, boosting client satisfaction and margins. The agency improved financial forecasting and... eliminated change orders, leading to more accurate project estimates. With Targetprocess, Starmark doubled work volume without increasing headcount. Employee engagement and work-life balance improved as overtime dropped. Leadership gained real-time visibility into project value and priorities.
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Apptio helped Lowe's modernize its annual investment planning with Technology Business Management (TBM) and Product TCO reporting. Lowe's shifted from... project-based to product-based funding, improving transparency and aligning costs with business value. The Product TCO Dashboard enabled leaders to track investments at every level and empowered product owners to make informed decisions. Lowe's reduced legacy applications by 10% and cut cloud costs by 25%. Digital sales rose 25% after rapid deployment of a curbside pick-up app during the pandemic.
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Coles Group used IBM Apptio to replace over 40 Excel workbooks for IT financial management. The team automated manual processes... and gained a single view of IT financial data. Apptio integrated with SAP to update actuals daily. Cost center owners now access timely budget and forecast data. The solution increased efficiency and enabled more time for data analysis.
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IBM Cloudability helped Coles automate IT cost attribution. Coles linked costs to general ledger codes in near-real-time as Azure billing... data refreshed. This automation improved financial management for a large, complex company. Coles gained better visibility and control over cloud spending. The solution made IT financial processes faster and more accurate.
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Apptio Targetprocess and ApptioOne helped Lowe's shift from project-based to product-based funding. This change increased speed to market and improved... team productivity. Lowe's used Apptio Targetprocess to track time, align work with strategy, and simplify reporting. The company reduced its legacy application pool by 10%. Apptio enabled better cost visibility and resource management for Lowe's technology teams.
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Apptio helped Marshfield Clinic Health System manage rapid growth and IT complexity. The health system used Apptio to speed up... technology business management, rationalize its application portfolio, and streamline mergers and acquisitions. With Apptio, MCHS completed a major hospital acquisition two months early and saved over $2 million in transition costs. The IT team used data-driven insights to create a zero-based budget and improved forecasting, keeping IT spend growth to just 2% since 2018. Apptio enabled better business relationships and more transparent IT cost management.
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Apptio IT Benchmarking helped a large US healthcare provider identify $6M in IT cost reductions. The provider used Apptio Cost... Transparency and IT Planning to compare IT spend with peers and find cost reform opportunities. In less than 2.5 weeks, the IT team delivered actionable recommendations for budget planning. Benchmarking revealed storage as a key area for savings and guided new policies. Quarterly peer benchmarks now inform ongoing IT planning and investment decisions.
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Northwell Health used Apptio’s Financial Management solution to replace manual spreadsheet processes. The team reduced budget preparation time by 30-50%.... They now analyze IT spend faster and provide daily financial insights. This shift improved data transparency and business alignment. IT became a trusted partner, helping drive better decisions and growth.
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UPS used Apptio's TBM system to improve technology cost transparency and optimize IT spend. They saved $11 million on a... cloud contract and cut mainframe storage use by 85%, saving $840,000. TBM enabled better cost allocation, more accurate chargebacks, and improved investment decisions. UPS also recovered $340,000 through cloud anomaly detection and gained $350,000 in tax savings. Leaders now use detailed IT cost data to drive business value and reinvest in growth.
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Apptio helped Hermes Group gain transparency into IT costs, especially in the cloud. The company used the Technology Business Management... (TBM) framework to control costs and align IT with business priorities. Hermes achieved IT cost transparency, improved digital transformation, and better data governance. The IT department could now reallocate funds, compare cloud scenarios, and synchronize planning with finance. These changes led to continuous improvements and measurable cost savings.
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FedEx used Apptio's Technology Business Management (TBM) to modernize IT and drive digital transformation. TBM enabled FedEx to improve business... alignment, increase agility, and enhance customer service. The company adopted data-driven decision-making, using TBM data for global IT governance and collaboration. FedEx leveraged automation and AI to speed up customer service and customs clearance. TBM provided transparency, helping FedEx track projects and deliver value faster.
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Apptio helped The University of Texas at Arlington achieve IT cost transparency and improve departmental relationships. The university reduced its... annual budgeting process from 18 weeks to 6 weeks and shortened ad-hoc reporting from two days to three hours. Forecasting now takes one person five hours instead of a team of eight working a week. Apptio automated 98% of IT reports, freeing staff for other tasks. The solution enabled better decision-making and supported the university’s strategic goals.
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Apptio Targetprocess and ApptioOne helped McGraw Hill’s Digital Platform Group automate IT financial management. Manual rostering that took 40 hours... monthly was replaced, cutting time by 80% and boosting accuracy by 50%. The team reduced unallocated work by 25% and gained real-time insights into labor and project costs. This enabled better resource management, increased investment in innovation, and improved alignment with enterprise strategy. Integration with Jira provided transparency and supported agile transformation.
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IBM Apptio helped a global education leader gain control over IT spending during major industry changes. The company replaced spreadsheets... with Apptio Costing Essentials and Planning Standard, increasing cost visibility and transparency. They saved $30,000 instantly by eliminating duplicate vendor costs. Apptio enabled proactive cost management and stronger accountability for IT spending. The company now tracks costs by business unit and can make faster, data-driven decisions.
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Unilever used Apptio and technology business management (TBM) to improve IT cost transparency. In 15 months, they saved millions and... cut supported services by half. Apptio enabled Unilever to recover €15 million in a pilot, map 80% of IT costs to services, and increase server discovery by 30%. The IT team now delivers accurate chargebacks and aligns spending with business priorities. Unilever can make smarter technology decisions and focus on growth and efficiency.
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IBM Cloudability helped Reckitt cut monthly cloud spend by 25% in just six months. The company reduced Reserved Instance wastage... by 97%. Cloudability integrated with LeanIX and Azure, giving teams real-time cost visibility. Automated shutdowns and cleanup of unused resources added more savings. Reckitt used Cloudability to build a trusted, scalable FinOps process.
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Apptio IT Benchmarking helped a US consumer goods company automate its benchmarking process. The company eliminated over 240 hours of... manual work by switching from a third-party system to Apptio. With ATUM, they gained confidence in their data and could compare IT costs by resource tower and sub-tower. Benchmarking results now drive strategic conversations and vendor negotiations. The company uses Apptio to identify high unit costs and align IT service capacity with business needs.
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Apptio helped Micron's IT finance team cut CapEx budget variance from 20–30% to just 1%. The team used self-service automation... to simplify quarterly budgeting and annual forecasting. Budget owners gained real-time visibility into spending, improving accountability. The IT organization now tracks spending closely to forecasts, eliminating annual underspend. Apptio enabled a cultural shift in IT financial management at Micron.
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Apptio Cloudability gave Sportradar deep insight into their cloud costs. Before, they struggled with limited visibility and manual processes. With... Cloudability, they quickly set up business hierarchies and cross-charging. The platform helped them lower transaction costs, including a 90% reduction by switching to AWS Fargate. Developers now use real-time data to rightsize workloads and spot cost anomalies. Sportradar can now tie cloud spend to business value and empower teams to optimize costs at the code level.
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Apptio Cloudability helped Cimpress gain clear visibility into AWS cloud spending. Cimpress used the platform to identify true cloud costs... and improve accountability across 28 business units. The solution enabled engineering and operations teams to quickly access actionable data and optimize AWS usage. Within months, Cimpress achieved significant monthly savings and paid for the platform through waste reduction. Custom dashboards and responsive support allowed Cimpress to adapt cost management as needs changed.
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Apptio helped Cox Enterprises use a standard IT cost model to manage technology across its companies. Cox gained cost transparency,... enabling chargebacks to business units and better decision-making on shared resources. The solution allowed Cox to integrate technology from acquisitions, consolidate applications, and manage public cloud service use. Business units could see detailed costs, leading to smarter choices and cost savings. Apptio supported long-term planning by linking project funding to five-year run costs.
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