Contribution & Review Tool for Content | MadCap Contributor
Transportation/Trucking/Railroad Case Studies and Success Stories with MadCap Contributor
CASE STUDY Transflo
MadCap Flare, Flare Online, and MadCap Connect for Salesforce helped Transflo build modern knowledge bases. Before, users struggled with outdated CHM and PDF files and needed to call support. With Ma...dCap Software, Transflo cut 120,000 hours of support time. Users now get self-help online, both in the office and on the road. The company also increased brand awareness.
Consumer Electronics Case Studies and Success Stories with MadCap Contributor
CASE STUDY Vogel's
MadCap Flare and MadCap Lingo helped Vogel's modernize its user manuals. INSTRKTIV led the switch from Adobe InDesign to MadCap Flare. Vogel's now delivers interactive, mobile-first manuals in 17 lan...guages. The time to update manuals dropped from one month to less than one day. Over 80% of manual visits come from mobile users via QR codes. Vogel's eliminated paper-based manuals, supporting sustainability.
Financial Services Case Studies and Success Stories with MadCap Contributor
CASE STUDY Corpay
Corpay used MadTranslations from MadCap Software to localize its cross-border payment platform. The challenge was to support payments in seven languages for global business. MadTranslations provided ...native-language translations by local financial experts, reducing the need for edits. An automated process let Corpay submit files and quickly receive localizations. Translation memory helped cut time and costs for updates. MadTranslations also documented ISO certifications within a week to meet strict compliance needs.
MadCap Flare and MadCap Flare Online helped Axiom Law transform its web-based application documentation. The company created two modern documentation sites for users and employees. Easy-to-search con...tent and micro content led to a five-fold increase in user searches. Auto-reply support emails and integrated user assistance improved self-support. Content updates now keep pace with bi-weekly application releases. Brand consistency is maintained with templates and CSS support.
Non-Profit Organization Management Case Studies and Success Stories with MadCap Contributor
CASE STUDY Boys Town
MadCap Flare and MadCap Flare Online help Boys Town modernize employee training materials. The nonprofit needed to ensure consistent, high-quality information for staff across its youth care programs.... Using MadCap Software, Boys Town delivers uniform workbooks and manuals, streamlines content updates, and enables easier collaboration. Some updates that used to take half a day now take just five minutes. Senior leaders quickly approved new projects thanks to rapid prototyping with MadCap Flare.
Computer Software Case Studies and Success Stories with MadCap Contributor
CASE STUDY Blue Coat
The case study details Blue Coat's success with MadCap Software, improving documentation efficiency by 40%, enhancing user experience, and reducing costs.
MadCap Flare helped Blackbaud modernize its Help content. The team used topic-based authoring and global project linking to reuse content across projects. They built a user-friendly Help Center with ...JavaScript integration. Storing content in Git repositories improved collaboration. Batch targets and Windows Task Scheduler automated updates. Blackbaud now centralizes customer information access with MadCap Flare.
MadCap Flare and MadCap Flare Online helped Apteco create a modern help website for its Apteco Orbit platform. The solution enabled partners and customers to quickly find information and reduced supp...ort calls. Apteco's technical authors now deliver new help content the same day as each bi-weekly software release. The time to translate help content from English to German dropped from weeks to 2 days or less. The web-based help features responsive HTML5, multimedia, advanced search, and analytics.
MadCap Flare and MadCap Flare Online help Dayforce reduce support demands. Dayforce builds modern web help sites and tutorials for its cloud HCM platform. Customers find answers faster, which lowers ...support calls. Dayforce uses eLearning features to create popular tutorials. The team uses single-sourcing and templates to quickly launch new help sites. Technical experts help capture important knowledge in support knowledge bases.
MadCap Flare and MadTranslations helped InfinityQS deliver documentation in four languages. Content reuse features in MadCap Flare cut the time needed to create different documentation outputs. Using... MadCap Flare and MadCap Capture, InfinityQS reduced customer support calls to nearly zero. Only new content needs translation, saving tens of thousands of dollars each quarter. Cloud-based collaboration with MadCap Flare Online made it easy for authors and SMEs to add, review, and edit content.
CASE STUDY Alliance Machine Systems International LLC
MadCap Flare and MadCap Flare Online help Alliance Machine Systems deliver product manuals and training for 16 machine lines in up to four languages. Content reuse features speed up manual delivery a...nd support 54-plus modules and 92-plus configurations. MadCap Lingo cuts translation time by 30% to 75% and reduces costs by 20% to 30%. Factory operators use interactive HTML manuals on machine touchscreens. Storing documents on MadCap Flare Online makes collaboration and version control easier for the technical writing team.
Medical Devices Case Studies and Success Stories with MadCap Contributor
CASE STUDY HeartFlow, Inc.
MadCap Flare and MadTranslations help HeartFlow deliver online documentation in 12 languages. HeartFlow uses topic-based HTML documentation linked to its cloud apps for fast answers. Content re-use, ...scripts, and conditional tags let HeartFlow create documentation up to 10 times faster. MadTranslations reduces time and costs for producing multilingual documentation. HeartFlow supports healthcare professionals with modern, accessible content.
Information Technology and Services Case Studies and Success Stories with MadCap Contributor
CASE STUDY Apteco
MadCap Flare helped Apteco improve their technical documentation. The platform uses modern web standards and offers flexible publishing. Apteco valued the quality of resources, webinars, and conferen...ces. The team enjoyed using Flare, making it their top choice for documentation.
MadCap Flare and MadCap Flare Online help IRIS Software Group reduce support demands. IRIS built a central Help Hub linking all product Help Centers for easy customer access. The team uses single-sou...rce, multi-channel publishing to web Help Centers and Salesforce Service Cloud. Topic-based authoring and templates speed up content delivery for 16 products. Collaboration is easier as subject matter experts add content directly for review and editing.
MadCap Flare and MadCap Flare Online help Rivian deliver an interactive owner’s guide in their vehicle infotainment system. The guide works as an app and switches between day and night modes. Analyti...cs in Flare Online help Rivian improve search results. Content reuse and Amazon S3 publishing let the team keep up with software updates. A global project ensures consistent content across infotainment, web, and print. Preview and testing features help writers catch errors before release.
MadCap Flare helps Jet Linx deliver FAA-approved airline operations manuals and training. Employees access manuals on mobile devices, web browsers, and in print. The solution enables a modern web exp...erience with search and diagrams. Jet Linx cut manual production time from up to 3 weeks to just 3 days. Content creation is faster with templates and Microsoft Word imports. Version control supports regulatory audits and compliance.
MadCap Flare and MadCap Flare Online help TrueContext Inc. deliver fast, web-based product documentation. Customers get answers quickly with advanced search, topics, and embedded videos. Integration ...with Zendesk connects documentation to support resources. The support team reduced mean times for first and full resolution. Version control and content management features let the technical writing team keep up with rapid product changes.
MadCap Flare helps LI-COR Biosciences deliver a modern technical support website and embedded help. The company uses Flare to provide self-service answers, reducing the load on its support team. The ...technical writing team now produces twice as much content with the same effort. Flare's features enable advanced search, embedded videos, and code samples for users. The support site matches LI-COR’s brand and is easy to update. Integration with GitHub improves collaboration for technical writers.
Leading College in Toronto Partners with MadCap Software
George Brown College in Toronto has partnered with MadCap Software to enhance its technical communication curriculum. Through the MadCap Scholar Program, the college will integrate MadCap Flare into ...its courses, providing students with hands-on experience in technical writing and multi-channel publishing. This collaboration aims to equip students with industry-standard skills for career advancement in technical communications.
Gateway Technical College and MadCap Software Join Forces
MadCap Software has partnered with Gateway Technical College to enhance the technical writing skills of students pursuing an associate degree in Professional Communications. Through the MadCap Schola...r Program, students will use MadCap Flare for hands-on experience in modern technical documentation, preparing them for real-world communication needs in the workforce.
The MadCap Software Scholar Program Welcomes Abraham Baldwin Agricultural College
MadCap Software has partnered with Abraham Baldwin Agricultural College (ABAC) to provide students access to its industry-standard authoring tools through the MadCap Scholar Program. This collaborati...on allows ABAC students to gain hands-on experience with MadCap Flare and MadCap Central, enhancing their technical writing and content management skills.
MadCap Software has entered into a government services partnership with Technical Communities, Inc. This agreement allows Technical Communities to distribute MadCap's XML-based software, including Fl...are, Contributor, and other tools, to US government agencies. The partnership aims to enhance technical communication and streamline content delivery for government users.
Auburn University, MadCap Software Collaborate to Enhance Education in Professional and Technical Writing
MadCap Software and Auburn University have partnered to integrate MadCap's Flare and Central software into Auburn's professional writing curriculum. This collaboration aims to equip students with ess...ential content management and structured writing skills, enhancing their readiness for careers in professional and technical writing.
KLE Technological University Partners with MadCap Software
KLE Technological University has partnered with MadCap Software to introduce India's first technical writing courses at a technical university. The program will use MadCap Flare to teach students mod...ern technical documentation skills across various platforms, enhancing their career prospects. This initiative supports KLE Tech's vision of integrating academia and industry for student career development.
IXIA CCMS Announces Partnership with Leading European Consultancy Firm parson - IXIA CCMS
IXIASOFT, a MadCap Software company, has partnered with European consultancy firm parson to enhance their CCMS offerings. This collaboration aims to provide a comprehensive DITA-compliant solution, c...ombining IXIASOFT's technology with parson's strategic guidance and technical expertise in content management systems.
IXIA CCMS Powers Etteplan's Turnkey Technical Info Service
IXIASOFT, a MadCap Software company, has expanded its partnership with Etteplan to enhance Etteplan's HowTo service using IXIA CCMS technology. This collaboration enables Etteplan to deliver interact...ive technical information and streamline content creation for field technicians and consumers, resulting in faster time-to-market and cost savings. The solution is scalable and supports digital transformation for Etteplan's clients.
IXIA CCMS and Congree Announce Technological Partnership - IXIA CCMS
IXIASOFT, a MadCap Software company, and Congree Language Technologies have formed a strategic partnership. This collaboration integrates Congree's Authoring Server with MadCap IXIA CCMS, enhancing c...apabilities for creating and delivering technical documentation. The partnership aims to improve efficiency and reduce costs for clients by combining IXIASOFT's DITA authoring and Congree's content optimization.
Georgia Southern University Partners with MadCap Software to Best Prepare Students for Careers in Technical Writing
Georgia Southern University has partnered with MadCap Software to integrate MadCap Flare into its Professional and Technical Writing courses. This collaboration aims to equip students with hands-on e...xperience in advanced technical authoring and publishing, enhancing their skills for careers in technical writing and content strategy. The partnership is part of the MadCap Scholar Program, which offers educational discounts and resources.
Belgiums Largest University Partners with MadCap Software to Provide Students with Tools and Expertise for Delivering Modern Localized Documentation
MadCap Software has partnered with KU Leuven, Belgium's largest university, to integrate MadCap Flare and MadCap Lingo into the university's translation program. This collaboration aims to equip stud...ents with skills in authoring, translation, and localization, enhancing their ability to deliver modern, localized documentation. The partnership supports the growing demand for technical communication professionals.
Leading School in New Delhi Partners with MadCap Software
EMPI Business School in New Delhi has partnered with MadCap Software to integrate MadCap Flare into its Diploma Course in Technical Writing. This collaboration aims to equip students with advanced au...thoring and publishing tools, enhancing their employability in the technical communications field. The partnership reflects MadCap Software's commitment to empowering students with industry-standard solutions.
Eastern Washington University Partners with MadCap Software
Eastern Washington University has partnered with MadCap Software to enhance students' technical communication skills through the MadCap Scholar licensing program. The university will use MadCap Flare... in its curriculum, providing students with advanced authoring and publishing tools. This collaboration aims to equip students with industry-standard skills for a competitive job market.
Cedarville University Partners with MadCap Software
Cedarville University has partnered with MadCap Software to provide students in its Documentation Design course with hands-on experience using MadCap Flare. This collaboration aims to equip students ...with technical skills in user documentation, enhancing their employability. MadCap Software supports the initiative through its Scholar Program, offering discounted access to its authoring and content management solutions.
Austin Community College Partners with MadCap Software
Austin Community College has partnered with MadCap Software to enhance its technical communications curriculum. The college will integrate MadCap Flare, a leading authoring and multi-channel publishi...ng tool, into its courses to provide students with hands-on experience in technical communications. This collaboration aims to equip students with competitive skills for the workforce.
Zend Technologies Relies on MadCap Flare for Single-Sourcing
Zend Technologies uses MadCap Flare for single-source publishing of online documentation, enhancing its ability to deliver timely and customized content across web and mobile platforms. This approach... has streamlined Zend's documentation process, supporting rapid product releases and improving user access to information.
Leading Provider of Cloud-Based Communications Solutions Delivers Modern HTML5 Content With MadCap Flare
xMatters has transitioned from Adobe FrameMaker to MadCap Flare to deliver modern, responsive HTML5 Help. This shift supports xMatters' cloud-based solutions, enhancing user access to documentation a...cross devices. MadCap Flare's features, like topic-based publishing and responsive design, streamline content delivery, aligning with xMatters' need for agile, multimedia online Help.
Writec Relies on MadCaps MadPak Professional Suite to Deliver Award-Winning Online Help and Documentation in Multiple Languages
Writec, a technical communications consultant, uses MadCap Software's MadPak Professional Suite to deliver multilingual online help and documentation. By replacing Adobe RoboHelp and FrameMaker with ...MadCap Flare, Writec enhances content quality and efficiency. The suite's integration supports HTML5, PDF, and Word documentation in multiple languages, aiding global companies like ABB and Tetra Pak.
Wright State University has partnered with MadCap Software to integrate MadCap Flare into its Documentation and Usability course. This collaboration aims to equip students with advanced technical wri...ting skills and a competitive edge in the workforce by using industry-leading authoring and publishing tools.
Portland State University Partners with MadCap Software
Portland State University has partnered with MadCap Software to integrate MadCap Flare into its "Professional and Technical Writing" graduate program. This collaboration aims to equip students with a...dvanced technical writing skills by providing hands-on experience with industry-standard authoring and publishing tools. The partnership is part of MadCap's Scholar Program, which offers educational discounts and resources to support technical communication education.
Washtenaw Community College Partners with MadCap Software
Washtenaw Community College has partnered with MadCap Software to integrate MadCap Flare into its Technical Communications curriculum. This collaboration aims to provide students with hands-on experi...ence using advanced authoring and publishing tools, enhancing their skills for careers in technical communications. The partnership is part of the MadCap Scholar Program, which offers educational discounts and resources.
Washington State University Vancouver Partners with MadCap Software to Prepare Students For Careers in Technical Communication
Washington State University Vancouver has partnered with MadCap Software to integrate MadCap Flare into its curriculum, enhancing students' skills in technical communication. This collaboration under... MadCap's Scholar Program provides students with hands-on experience using industry-standard authoring and publishing tools, preparing them for careers in technical writing.
Vistula University Partners with MadCap Software to Offer First-of-a-Kind Technical Communications Program in Poland to Best Prepare Students for the Workforce
Vistula University has partnered with MadCap Software to launch Poland's first post-graduate technical communications program. This initiative will provide students with hands-on experience using Mad...Cap Flare, a leading technical authoring and publishing software, to prepare them for careers in technical communications. The program aims to equip students with modern authoring skills applicable across various channels, enhancing their competitiveness in the industry.
University of South Florida Partners with MadCap Software
The University of South Florida (USF) has partnered with MadCap Software to integrate MadCap Flare into its Advanced Technical Writing course. This collaboration aims to enhance students' skills in t...echnical communication by providing hands-on experience with industry-leading authoring and publishing tools. The partnership is part of the MadCap Scholar Program, which offers educational discounts and resources to support technical writing education.
University of Limerick, Ireland Partners with MadCap Software
The University of Limerick has partnered with MadCap Software to enhance its Technical Communication and E-Learning Master's program. Students will use MadCap Flare for hands-on experience in technic...al writing and content creation, gaining skills that provide a competitive edge in the workforce. This collaboration is part of MadCap's Scholar Program, which offers educational discounts and resources.
University of Colorado Colorado Springs Partners with MadCap Software
The University of Colorado Colorado Springs (UCCS) has partnered with MadCap Software to integrate MadCap Flare into its "ENGL 3850: Advanced Topics in Professional and Technical Writing" course. Thi...s collaboration aims to equip students with hands-on experience in technical authoring and publishing, enhancing their professional portfolios and career readiness.
University of Alabama in Huntsville Partners with MadCap Software
The University of Alabama in Huntsville (UAH) has partnered with MadCap Software to enhance its Graduate Certificate in Technical Communication. Through the MadCap Scholar licensing program, UAH will... use MadCap's authoring and multi-channel publishing tools, like MadCap Flare, to teach students modern technical writing best practices and prepare them for careers in technical communications.
Seneca College Partners with MadCap Software to Help Students Gain a Competitive Edge via Real-World Expertise and Advanced Technical Writing Tools
Seneca College has partnered with MadCap Software to integrate MadCap Flare into its technical communication curriculum. This collaboration, part of the MadCap Scholar Program, provides students with... hands-on experience using industry-standard technical writing tools, enhancing their skills for the competitive job market.
San Jose State University Modern Course Content Development
San Jose State University partners with MadCap Software to integrate MadCap Flare into its technical writing curriculum. This collaboration aims to equip students with advanced authoring and publishi...ng skills, enhancing their competitiveness in the workforce. The MadCap Scholar Program supports this initiative by offering discounted access to MadCap's industry-standard tools for educational purposes.
Leading Canada-Based Consulting Firm Chooses MadTranslations
Winding River Solutions, a Canada-based consulting firm, has chosen MadTranslations, a subsidiary of MadCap Software, for translating a government application and website into French. The collaborati...on allowed Winding River to meet tight deadlines, leveraging MadCap's seamless integration and translation services. This partnership highlights MadCap's role in supporting bilingual content requirements in Canada.
Northern Arizona University Partners with MadCap Software to Build Students Expertise in Modern Documentation Techniques and Tools Required by Todays Businesses
Northern Arizona University (NAU) partners with MadCap Software to enhance students' skills in modern documentation techniques using MadCap Flare. This collaboration integrates MadCap's software into... NAU's Professional Writing program, providing hands-on experience with technical authoring tools. The partnership aims to equip students with industry-relevant skills for the job market.
Metropolitan State University Partners with MadCap Software
Metropolitan State University has partnered with MadCap Software to enhance its Technical Communication MS program. Through the MadCap Scholar licensing program, students and alumni will gain access ...to MadCap's advanced authoring and publishing tools, such as MadCap Flare. This collaboration aims to equip students with industry-standard skills in technical communication, benefiting their future careers.
Mercer Universitys School of Engineering Partners With MadCap Software
Mercer Universitys School of Engineering has partnered with MadCap Software to integrate MadCap Flare into its curriculum. This collaboration, part of the MadCap Scholar Program, aims to provide stud...ents with hands-on experience in technical communication, enhancing their skills for the job market. The program offers special pricing and resources to support educational institutions.
MadCap Software partners with Glendon College to equip students in its "Certificate Program in Technical Communication" with MadCap Flare, a leading authoring and publishing tool. This collaboration,... part of the MadCap Scholar Program, aims to enhance students' technical writing skills and prepare them for successful careers in technical communications.
University of South Florida Sarasota-Manatee Partners With MadCap Software to Provide Students Advanced Technical Writing Tools and Support Thriving Technical Communications Careers
MadCap Software has partnered with the University of South Florida Sarasota-Manatee to integrate MadCap Flare into its Professional and Technical Communication program. This collaboration provides st...udents with hands-on experience in modern technical writing and publishing, enhancing their skills for future careers. The initiative is part of the MadCap Scholar Program, which offers educational discounts and resources to support technical communication education.
The Paul Stefan Foundation Partners with MadCap Software to Help Students Pave the Way in Technical Writing
MadCap Software has partnered with The Paul Stefan Foundation to provide technical writing training for single mothers. The program includes hands-on experience with MadCap Flare, enhancing participa...nts' skills for better job prospects. This collaboration aligns with MadCap's Scholar Program, which offers educational discounts and resources to support technical communication and content development.
Saginaw Valley State University Partners with MadCap Software to Enhance its Professional and Technical Writing Program
MadCap Software has partnered with Saginaw Valley State University to enhance its Professional and Technical Writing program. This collaboration provides students with hands-on experience using MadCa...p Flare, a leading technical authoring and publishing tool, to prepare them for modern technical communication roles. The partnership is part of MadCap's Scholar Program, which offers educational institutions access to industry-standard content development solutions.
The MadCap Software Scholar Program Welcomes Middlesex Community College
MadCap Software has partnered with Middlesex Community College to enhance students' technical communication and writing skills through the MadCap Scholar Program. This collaboration integrates MadCap... Flare, an industry-standard technical authoring solution, into MCC's Technical Writing Certificate Program, providing students with hands-on experience and a competitive edge in the industry.
CCi Uses MadCap Flare and Lingo for Training Materials
CCi uses MadCap Flare for single-source publishing and MadCap Lingo for translation to create training materials in 14 languages. This integration streamlines content delivery, enhances customization..., and improves workflow efficiency. MadCap Contributor and Analyzer further support content management and quality control, empowering CCi to effectively meet customer needs.
Leading Medical Diagnostic Company uses MadCap Suite
Instrumentation Laboratory (IL), a leader in medical diagnostics, utilizes MadCap Software's MadPak suite to create online help and print manuals for six blood-testing products in nine languages. Thi...s case study highlights IL's use of MadCap Flare, MadCap Lingo, and MadCap Analyzer to streamline content creation, translation, and reduce costs, enhancing customer support globally.
Press Release: Hewlett Packard Enterprise Relies on MadCap Flare to Deliver 15 Responsive HTML5-Based Help Centers
Hewlett Packard Enterprise (HPE) uses MadCap Flare to create 15 responsive HTML5-based Help centers for its Application Delivery Management software. This single-source, multi-channel publishing solu...tion enhances user experience with modern web design and seamless navigation. HPE benefits from streamlined content delivery, responsive design, and customizable features, improving customer support and documentation accessibility.
GFI Software uses MadCap Flare to Streamline Documentation
GFI Software has significantly reduced its documentation project time by using MadCap Flare, achieving a five-fold decrease. This case study highlights how GFI utilizes Flare's content reuse and sing...le-source publishing features to streamline the creation of print and online manuals in 15 languages, enhancing brand consistency and translation efficiency.
Fitness First Uses MadPak ML to Publish Online Documentation
Fitness First, the world's largest health and fitness club chain, utilizes MadCap Software's MadPak ML suite to publish online documentation for its membership management system, Members First. The s...uite includes MadCap Flare, Contributor, Analyzer, and Lingo, enabling Fitness First to deliver multilingual, context-sensitive documentation efficiently. This adoption streamlines updates, enhances localization, and optimizes content quality for global employees.
Fellowship Technologies uses MadCap Flare for Web-Based Help
Fellowship Technologies leverages MadCap Flare to enhance its web-based help and print documentation for the Fellowship One church management SaaS. This integration allows for efficient single-sourci...ng, reducing documentation preparation time significantly. MadCap Flare's features enable Fellowship Technologies to deliver intuitive content and expand educational materials, improving user experience and operational efficiency.
Global Software Provider Delivers Mobile, Web and Print Documentation
Ektron, a leader in web content management, uses MadCap Flare and MadCap Analyzer to enhance user experience by offering mobile, web, and print documentation. The tools have significantly reduced Ekt...ron's web format output files by nearly 50% and improved content quality. MadCap's support and single-sourcing capabilities have been pivotal in Ektron's documentation success.
Conga Uses MadCap Software for print and online Support
Conga utilizes MadCap Software's integrated suite, including MadCap Flare, Contributor, and Analyzer, to deliver a responsive HTML5 support portal and print documentation. This adoption has significa...ntly reduced project times and enhanced user experience. Conga's use of MadCap Software's solutions has been recognized with two Customer Experience Recognition Awards for its innovative support portal.
Leading Medical Software Provider Adopts MadCap Flare
Compressus Inc., a leader in digital medical solutions, has adopted MadCap Flare to enhance its content development and publishing. By replacing legacy tools, Compressus achieved a four-fold reductio...n in project time, improved compliance, and streamlined documentation processes. MadCap Flare supports Compressus in creating online Help and print manuals, ensuring content consistency and facilitating compliance with standards like HIPAA.
Cognex Standardizes on MadCap Software to Modernize its Documentation
Cognex Corporation has standardized on MadCap Software's solutions, specifically MadCap Flare and MadCap Lingo, to modernize its documentation and translation processes. This transition has resulted ...in significant efficiency gains, including a 68% reduction in localization costs and a 41% increase in page views for Cognex's knowledge base. The adoption of MadCap's tools has streamlined Cognex's content creation, allowing for faster production of documentation.
Jagiellonian University and Motorolla Choose MadCap Software
Jagiellonian University and Motorola Solutions have incorporated MadCap Flare into their technical writing curriculum. This collaboration aims to equip students with advanced skills in technical docu...mentation, enhancing their employability. The initiative is part of the MadCap Scholar Program, which provides educational discounts and resources to support technical communication and content strategy education.
CCC Information Services uses Hosted MadCap Feedback Service
CCC Information Services has optimized its online Help systems using MadCap Flare and the hosted MadCap Feedback Service, reducing 'how-to' inquiries by up to 30%. This integration allows CCC to anal...yze customer interactions with their Help systems, leading to improved documentation and reduced support calls. CCC plans to expand its use of MadCap Feedback Server to further enhance customer feedback and interaction capabilities.
Leading International Building Research Firm Relies on Single-Source Publishing of MadCap Flare to Cut Production Time of Print and Online Documentation
BRE Group, a leading building research firm, has adopted MadCap Flare for single-source publishing to streamline its documentation process. The software's topic-based approach and integration with to...ols like MadCap Analyzer and Contributor have significantly reduced production time for BRE's print and online materials, enhancing content consistency and accessibility.
Blackbaud uses MadCap Flare to Customize and Publish Content
Blackbaud leverages MadCap Flare for internal collaboration and client content customization, enabling publication across print, web, and mobile platforms. The integration with Microsoft TFS enhances... collaboration, while single-sourcing allows efficient content reuse. This approach supports Blackbaud's extensive client base in the nonprofit sector, ensuring consistent and timely information delivery.
BA Insight uses MadCap Flare to Optimize Training Processes
BA Insight utilizes MadCap Flare's topic-based authoring and single-source publishing to enhance training materials, delivering outputs as PDFs, WebHelp, and PowerPoint slides. This adoption optimize...s BA Insight's documentation processes, reducing redundancies and project time, while improving content accessibility and user comprehension.
Avtec Chooses MadTranslations to Deliver Localized Software
Avtec has chosen MadTranslations, a subsidiary of MadCap Software, to deliver localized software and documentation for its international clients. This collaboration has reduced Avtec's translation co...sts by 40% and enhanced its ability to meet language requirements in Mexico, South America, and Canada. Avtec has been using MadCap's Flare, Capture, and Mimic products for technical communications, which influenced its decision to partner with MadTranslations.
Autotask uses MadCap Flare and Lingo to Deliver Documentation
Autotask has transitioned from Microsoft Word to MadCap Flare and Lingo for delivering documentation and online help in seven languages. This switch enhances user experience with context-sensitive, s...earchable content and HTML5-based WebHelp. The integration of Flare and Lingo ensures consistent translation across languages, while MadCap Feedback Service provides user insights to improve documentation.
ARC Uses MadCap Flare to Reduce Documentation Production Time
Actuarial Resources Corporation (ARC) has significantly reduced its documentation production time by using MadCap Flare. The adoption of Flare's single-source, multi-channel publishing has cut the ti...me to build ARCVAL documentation from over 40 hours to just one hour. This efficiency has allowed ARC to update its documentation monthly, enhancing user experience and productivity.
Leading Cyber Security Company Chooses MadCap Flare
A leading cybersecurity company has adopted MadCap Flare to modernize its documentation process. The switch from its previous system to MadCap Flare has reduced the time to produce product guides fro...m 40 to 6 hours. The new system offers enhanced navigation, search functionality, and branding alignment, delivering content as both interactive web pages and downloadable PDFs.
Leading Digital Content Distribution Company Modernizes Help
OverDrive, a leading digital content distributor, has modernized its online help system using MadCap Flare. This transition supports OverDrive's delivery of HTML5 Help content, enhancing searchabilit...y and user experience. The integration with platforms like SharePoint and Salesforce, along with features like topic-based authoring, has streamlined OverDrive's content management and publishing processes.
Venafi uses MadCap Flare and MadCap Pulse to Deliver Help
Venafi utilizes MadCap Flare and MadCap Pulse to create interactive, HTML5-based online help systems that enhance search and social collaboration. This integration allows Venafi to streamline content... delivery, synchronize documentation with software development, and improve user experience through single-source publishing and social analytics.
UC San Diego Extension has joined the MadCap Scholar Program, integrating MadCap Flare into its "Writing Online Documentation" course. This collaboration provides students with hands-on experience in... topic-based authoring, supported by MadCap's intuitive tools and community resources. The program enhances students' skills in online technical communications.
Sylvan Learning uses MadCap Flare to Provide Web-Based Help
Sylvan Learning has adopted MadCap Flare to enhance its training documentation for over 900 tutoring centers. The tool's single-source, multi-channel publishing capability allows Sylvan to produce bo...th print and web-based materials from the same source, improving accessibility for staff. Features like easy Microsoft Word import and a glossary tool streamline content creation and usability.
Squire Technologies Chooses Madcap Flare And Contributor
Squire Technologies has adopted MadCap Flare and Contributor to enhance its online documentation for telecommunications products. This transition from print to dynamic web-based content improves sear...chability and aligns with Squire's branding. The case study highlights the elimination of documentation redundancies and the integration of a streamlined review process.
Leading Provider Of Customized Software Solutions Uses Flare
Software Engineering Professionals (SEP) uses MadCap Flare for single-sourcing and Microsoft TFS integration to synchronize online help systems and print manuals with software releases. This allows S...EP to publish context-sensitive content efficiently across multiple channels, enhancing user accessibility and customization.
RWTH Aachen University Replaces Microsoft Word with MadCap Flare
RWTH Aachen University has replaced Microsoft Word with MadCap Flare for developing and delivering customized exercise materials in its "Mechanics 2" course. The university benefits from Flare's topi...c-based authoring, single-source publishing, and integration with Microsoft Team Foundation Server, which streamline content creation and ensure up-to-date materials. This transition optimizes processes and enhances the learning experience for students.
Pittsburg State University Partners with MadCap Software
Pittsburg State University has partnered with MadCap Software to integrate MadCap Flare into its Technical and Professional Writing program. This collaboration aims to equip students with advanced te...chnical writing skills using industry-standard tools. The university will use MadCap Flare in various courses to enhance students' expertise in technical communications, preparing them for successful careers.
Leading University in China Selects MadCap Software
Peking University in China has partnered with MadCap Software to integrate MadCap's authoring and translation tools into its Master Program of Computer-aided Translation. This collaboration aims to e...quip students with advanced skills in technical writing and translation, using MadCap Flare and MadCap Lingo. The initiative is part of the MadCap Scholar Program, enhancing students' competitive edge in the workforce.
Paragon Uses MadCap Flare to Streamline Delivery of Documentation
Paragon Software Systems has adopted MadCap Flare for its documentation needs, enhancing the delivery of online Help and print manuals through single-source, multi-channel publishing. This switch has... improved content reuse and customization, leveraging Flare's topic-based and multimedia capabilities. Paragon's use of Flare led to a win at the ISTC awards for "Best Use of Video, Interaction and Multi-Media."
84.51 Chooses MadCap Software to Replace Traditional LMS
84.51, a subsidiary of Kroger, has replaced its traditional learning management system with MadCap Software's Flare and MadCap Central to create the Stratum Learning Center. This new platform offers ...a modern web experience with how-to guides, documentation, and multimedia tutorials, enhancing user onboarding and collaboration. The success of this implementation has led to the development of similar learning centers for other products.
Leading Business School in Sweden Chooses MadCap Software
Nordic Business Institute (NBI) in Sweden has chosen MadCap Software's Flare for its Communications Technology program. This partnership aims to equip students with practical skills in technical writ...ing using MadCap Flare, a leading authoring and publishing solution. The collaboration highlights MadCap's global recognition and its role in enhancing technical communication education.
Miro Technologies has selected MadTranslations, a subsidiary of MadCap Software, for translation and localization services. This collaboration enabled Miro to translate its GOLDesp software and Trans...portation Management System into Arabic within three months, enhancing their global reach. MadTranslations' integration with MadCap Flare facilitated efficient translation processes, supporting Miro's expansion into international markets.
Leading Provider Of Music Software uses MadCap Flare
MakeMusic, a leader in music software, has adopted MadCap Flare to replace its print product guides with interactive online help systems for its Finale and SmartMusic software. This transition enable...s MakeMusic to provide dynamic, context-sensitive help, enhancing user experience and allowing for frequent updates based on user needs and analytics.
ARCOM Streamlines Delivery of Print Documentation and Online Help
MadCap Software's Flare is being used by ARCOM to streamline the delivery of print documentation and online help for its construction specifications software. Flare's capabilities, such as importing ...Microsoft Word and single-source publishing, enable ARCOM to efficiently manage content contributions and deliver various product guides and help systems. This case study highlights Flare's role in enhancing ARCOM's content management and delivery processes.
Press Release: Perforce Software and MadCap Software
MadCap Software published a case study highlighting Perforce Software's use of MadCap Flare and MadCap Lingo to enhance their documentation processes. This collaboration has led to reduced support ca...lls and improved customer self-service through localized, interactive Help content. Perforce's adoption of MadCap's tools showcases the effectiveness of advanced content development and management solutions.
LeaseTeam uses the Madpak Technical Communications Suite
LeaseTeam utilizes MadCap Software's MadPak Technical Communications Suite, including MadCap Flare, Analyzer, and Capture, to enhance its software documentation and Help content. This integration ena...bles LeaseTeam to deliver intuitive, high-quality documentation across multiple formats, ensuring users receive timely and accurate information for their software versions.
K2 Uses Flare to Facilitate Collaboration via Microsoft TFS, Share Content Across Documentation and Training Teams, and Customize Content via HTML Extensions, CSS, and Conditional Tags
K2 leverages MadCap Flare for single-source, multi-channel publishing, enhancing collaboration via Microsoft TFS. K2 uses Flare to deliver customized training and documentation, improving efficiency ...and customer experience. Flare's integration with TFS facilitates content collaboration across teams in the US and South Africa.
Jet Linx Delivers First-Class, FAA-Approved Airline Operations Manuals and Training via Mobile Devices, Web Browsers and Print Using MadCap Flare
Jet Linx has adopted MadCap Flare to modernize its documentation process, enabling the delivery of FAA-approved operations manuals via mobile, web, and print. This transition has reduced manual produ...ction time from weeks to days, enhancing accessibility and compliance. MadCap Flare's features, like multi-channel publishing and version control, have been pivotal in this transformation.
