MadCap Contributor Overview

MadCap Contributor simplifies the content authoring workflow. Managers and subject matter experts can edit and review SME documentation topics in real time.

Use Cases

Customers recommend Workflow Management, Content Curation, Sales Document Management, as the business use cases that they have been most satisfied with while using MadCap Contributor.

Other use cases:

  • Content Tracking
  • Sending & Publishing Communications
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MadCap Contributor Use-Cases and Business Priorities: Customer Satisfaction Data

MadCap Contributor works with different mediums / channels such as E-Mail. and Website.

MadCap Contributor's features include Templates. and MadCap Contributor support capabilities include 24/7 Support, Email Support, Chat Support, etc. also MadCap Contributor analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Translation review workflow is easy and free: Export and send a Review Package from a MadCap Lingo project...." Contribution & Review Tool for Content
"...Subject matter experts, authors and other non-Flare users can easily create and review content using an integrated cloud-based workflow...." Contribution & Review Tool for Content
"...Inc. Use of this website signifies your agreement to the Terms of Use Agreement and Privacy Policy ...." Contribution & Review Tool for Content

MadCap Contributor Customer wins, Customer success stories, Case studies

How does MadCap Contributor facilitate Workflow Management?

What makes MadCap Contributor ideal for Content Curation?

What solutions does MadCap Contributor provide for Sales Document Management?

 

Apteco Cuts Time to Deliver Online Help Using MadCap Software

Apteco has significantly reduced the time required to deliver online help and documentation by using MadCap Software's Flare and Flare Online. This adoption enables Apteco to provide modern, responsi...ve HTML5 help content, streamline translations, and enhance user experience with advanced search and multimedia features. The integration supports Apteco's agile software release cycle, reducing support calls and improving customer satisfaction.

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Jet Linx Delivers First-Class, FAA-Approved Airline Operations Manuals and Training Using MadCap Software

Jet Linx uses MadCap Flare to enhance its documentation process, delivering FAA-approved airline operations manuals across multiple platforms, including mobile devices and web browsers. This adoption... has reduced manual production time from weeks to days, improved compliance with FAA regulations, and facilitated content creation and management. The integration supports over 300 employees, offering easy access to critical information and streamlining operations.

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AMD - Semiconductors - Very Large

Santa Clara, USA

AMD used MadCap IXIA CCMS to manage technical documentation. Before, their team struggled with inconsistent content, high localization costs, and slow document production. After switching, AMD cut lo...calization costs by 50% and more than doubled writer productivity. The solution improved content reuse, brand consistency, and translation accuracy. AMD now publishes in up to 21 languages each month.

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Anonymous U.S. utilities provider - Utilities - Very Large

USA

MadCap Create and Syndicate AI helped a major U.S. utilities provider cut content maintenance time by 75%. The company struggled with scattered, inconsistent training materials across teams and state...s. Centralizing content in MadCap's platform enabled standardization, faster updates, and easier reuse. Updates that once took days now take just hours. The provider manages over 4,000 documents for 8,000+ employees, improving accuracy and compliance.

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Zylinc - Information Technology And Services - Small

Hellerup, Denmark

Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all product documentation, training, and onboarding content in one place. Zylinc...'s team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.

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Zend Technologies - Computer Software - Medium

Cupertino, USA

Zend Technologies used MadCap Flare to publish online documentation for multiple products. Flare's single-source publishing helped Zend cut project time and manage hundreds of pages across web and mo...bile. The team used HTML5 and CSS to customize content and improve user experience. MadCap support and forums helped Zend quickly learn new skills. Zend now delivers help content anytime, anywhere, meeting customer needs for fast access.

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MadCap Contributor Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for MadCap Contributor

Top Failure Risks for MadCap Contributor

MadCap Software, Inc News

Awards

Ars Logica Names IXIASOFT as Global CCMS Leader - IXIA CCMS

IXIASOFT, a MadCap Software company, has been recognized by Ars Logica as a global leader in component content management systems (CCMS). The IXIA CCMS excels in multi-channel publishing, scalability, taxonomy, semantics, and component lifecycle management, making it a top choice for business users and technologists.

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M&A

IXIA CCMS Announces the Acquisition of AuthorBridge

IXIASOFT, a MadCap Software company, has acquired AuthorBridge from Stilo International. This acquisition enhances IXIASOFT's CCMS offerings by integrating AuthorBridge, a DITA-based web editing tool, to better serve non-DITA authors. The acquisition aligns with IXIASOFT's strategy to expand its product suite and strengthen its position in the CCMS market.

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M&A

MadCap Software Announces Acquisition of Doc-To-Help from GrapeCity

MadCap Software has acquired Doc-To-Help from GrapeCity, enhancing its suite of content authoring tools. This acquisition includes all Doc-To-Help assets and intellectual property, and the product will now be based at MadCap's headquarters. The move aims to expand MadCap's offerings with a Microsoft Word-based authoring solution, complementing its existing XML-based tools.

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M&A

MadCap Software Acquires IXIASOFT to Add Enterprise-Class DITA CCMS to Product Offerings, Expand Support for Customers Content Strategies

MadCap Software has acquired IXIASOFT, a leader in DITA component content management systems, to enhance its product offerings and support customers' content strategies. This acquisition positions MadCap Software to provide comprehensive solutions for developing, delivering, and managing content. IXIASOFT will operate as a wholly-owned subsidiary, expanding MadCap's global presence.

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MadCap Software, Inc Profile

Company Name

MadCap Software, Inc

Company Website

https://www.madcapsoftware.com/

HQ Location

9191 Towne Centre Dr, 150, San Diego, California 92122, US

Employees

51-100

Social

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Financials

PRIVATE