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Manufacturing Case Studies and Customer Success Stories with IFS Cloud
Volac
- Manufacturing
- Medium
UK
Volac used IFS Cloud to replace a complex legacy system. They cut platform customizations by about 80%. This removed over... 3,350 custom items and years of technical debt. Volac gained real-time visibility across their global supply chain. Teams now make faster, better decisions. The new system supports manufacturing, supply chain, finance, and HR. Volac is also preparing for AI automation and sustainability reporting.
IFS ERP helps Doppelmayr manage 15,400+ ropeway installations in 96 countries. The company needed a single system to unify sales,... engineering, manufacturing, and maintenance. IFS became their digital backbone, connecting every business function. Real-time dashboards give teams the data they need. Doppelmayr now coordinates 150 projects per year with IFS Project Management. The company is preparing to upgrade to IFS Cloud for even more integration.
IFS helped CIRCOR International replace old ERP systems with one unified platform. This change improved business visibility and integrated quality... and compliance. The company now uses AI-driven labor scheduling and secure, role-based access. CIRCOR is rolling out IFS to more global sites to support growth and standardize processes.
IFS Cloud helped CDF Corporation digitize operations from back-office to shop floor. The company achieved 80% labor savings in accounts... payable using robotic process automation. CDF automated procurement and adopted real-time asset insights with IFS Ultimo. All frontline employees now use IFS Connected Worker tools. The Evergreen model enabled zero downtime during upgrades. Faster onboarding and improved shop-floor communication boosted productivity.
Bang & Bonsomer Group upgraded to IFS Cloud to drive business transformation. The company aimed to improve operations and support... growth. IFS Cloud helped streamline processes and modernize their systems. This upgrade supported their transformation goals. The case highlights the benefits of using IFS Cloud in manufacturing.
IFS helps Babcock track all materials, sub-contracts, costs, and labor in one place. Staff and customers see project status from... a single source. IFS Lobbies make priorities clear. The system is easy for daily and occasional users. Mobile work orders boost efficiency. Babcock gains confidence with detailed, flexible project management.
Armstrong International used IFS to unify multiple ERP systems into one platform. This helped streamline order management and integrate CRM,... improving customer interactions. IFS supported Armstrong during a major employee retirement, keeping operations stable. The company gained real-time data and centralized financials. Armstrong saw more efficient and profitable service offerings with IFS.
IFS FSM 6 helped ANDRITZ streamline back office processes and speed up data access. The solution replaced a local system,... supporting a digital-first approach. Field technicians now prepare for jobs faster and access important knowledge on site. Mobility solutions improved, and integration with back-office systems accelerated closing and working capital. Service workers gained trust and responsibility, reducing downtime for customers.
IFS Applications helped Amphenol Alden cut inventory by 30%. The company struggled with outdated systems and needed outside help for... reports. IFS made it easier to analyze data and spot patterns. Amphenol Alden saw higher throughput and lower order backlog. They also reduced operating costs and improved customer service.
IFS Cloud helped All American Poly save $5 million per year. The company replaced siloed systems with an AI-enabled ERP.... Real-time IoT data improved production tracking and delivery accuracy. Finished goods inventory shrink dropped by 200%. Raw material shrink fell by 100%. All American Poly now confirms delivery dates at order placement.
IFS Cloud helped AirBoss of America upgrade its enterprise platform six months ahead of schedule and 37% under budget. The company unified... operations across business units, improving data access and reporting. Custom shop-floor applications migrated smoothly, and users quickly adopted the new system. The move reduced manual processes and maintenance, freeing IT resources. AirBoss now uses IFS Cloud to optimize manufacturing and expand to new entities.
Aircraft Accessories & Components Company
- Manufacturing
- Small
Miami, USA
IFS technology helped Aircraft Accessories & Components Company with their transformation journey. The company used IFS Cloud for enterprise resource... planning and asset management. This improved their business processes. The case highlights the use of industrial AI in manufacturing. Results focus on streamlined operations and better service management.
IFS Cloud helped TOMRA North America boost first-time fix rates from 84% to 97%. The company used AI for predictive... maintenance and Copilot for fast technician support. Routing efficiency improved by 27%. Real-time data enabled better decisions. Technician onboarding time is expected to drop by up to 50%.
IFS helps Electrolux improve field service efficiency. Electrolux uses IFS to support field technicians with a mobile app and workforce... planning. The solution reduces daily travel distance and fuel costs. Field workers report more easily and spend less time on admin. Customers benefit from faster booking, rapid response, and quick issue resolution. Automated scheduling lets Electrolux focus on exceptions, not routine tasks.
IFS supports Doppelmayr in managing 150 ropeway projects each year. Doppelmayr uses IFS as a central data hub for sales,... engineering, manufacturing, installation, and maintenance. Real-time dashboards give visibility into all business processes and project management. The partnership has lasted 15 years, helping Doppelmayr scale and operate globally. IFS enables multi-site, multi-country operations in one system.
IFS helped CIRCOR International replace old ERP systems with one unified platform. The company improved business visibility and integrated quality... and compliance. IFS enabled AI-driven labor scheduling and secure, role-based access. CIRCOR now has global standardization of processes. The new system supports future growth and digital transformation.
IFS Cloud helped CDF Corporation digitize operations from back-office to shop floor. The company achieved 80% labor savings in accounts... payable using robotic process automation. CDF automated procurement and adopted real-time asset insights with IFS Ultimo. All frontline employees now use IFS Connected Worker tools. The Evergreen model enabled zero downtime during upgrades. Faster onboarding and improved shop-floor communication boosted productivity.
Bang & Bonsomer Group upgraded to IFS Cloud to drive business transformation. The company wanted to improve operations and support... growth. IFS Cloud helped them manage resources and assets more efficiently. The solution enabled better planning and service management. This upgrade supports their long-term business goals.
Armstrong International used IFS to consolidate multiple ERP systems into one platform. This improved order management and CRM integration. The... company saw better data continuity and customer interactions. IFS helped Armstrong manage a major employee retirement wave by standardizing operations. Armstrong also gained real-time data and centralized financials across divisions.
IFS FSM 6 helped ANDRITZ streamline back office processes and speed up data access. Field technicians now prepare for jobs... faster and have better on-site knowledge. The solution integrates simply with back-office systems, improving working capital. ANDRITZ increased trust in service workers and reduced downtime for customers. Mobility solutions are now fully cross-compatible.
IFS Applications helped Amphenol Alden Products cut inventory by 30%. The company struggled with outdated systems and needed outside help... for reports. IFS made it easier to analyze data and spot patterns. Amphenol Alden saw higher throughput, less order backlog, and lower costs. Customer service and cost tracking also improved.
IFS Cloud helped All American Poly save $5 million per year. The company replaced old, siloed systems with an AI-enabled... ERP. Real-time IoT data now feeds directly into their ERP. Delivery windows improved from 14 days to confirmed dates at order. Finished goods inventory shrink dropped by 200%. Raw material shrink fell by 100%.
Construction Case Studies and Customer Success Stories with IFS Cloud
Özaltın Holding
- Construction
- Large
Ankara, Turkey
IFS ERP helped Özaltın Holding standardize and integrate all operations on one platform. The company faced challenges with disconnected data,... manual processes, and risks in managing large international projects. IFS ERP enabled real-time data flow from field to headquarters, digitized reporting, and improved project visibility. As a result, Özaltın reduced procurement delays, prevented excess inventory, and gained measurable efficiency and profitability. The digital transformation allowed for instant tracking and better decision-making across all business units.
IFS ERP helped Derome AB connect 145 sites and 3,000 staff with a single customer database. The company gained better... operational visibility and improved customer service. Staff now use mobile access and company-wide BI reporting. Demand planning and financial reporting are more accurate and automated. Derome can now innovate faster in a competitive market.
IFS ERP Applications helped Clancy Docwra overhaul its business IT systems. The company improved job productivity and cost efficiency. Enhanced... visibility and new mobile capabilities support field workers. The ERP solution also helps control and monitor subcontracting activity. Clancy Docwra employs over 1,800 staff in the UK construction sector.
IFS Field Service Management helped Ainsworth streamline processes and increase efficiency. The company improved customer service and grew rapidly after... implementing IFS FSM. Mobile solutions gave Ainsworth more agility and reduced manual labor. Integration with ERP software improved data accuracy. Time to invoice from the field dropped significantly. Ainsworth empowered technicians with better data access.
ACCO Engineered Systems uses the IFS Success program to support their business. Gabe Cortina, director of data and field services,... says IFS acts as a true partner. He recommends IFS Success to other customers. The partnership helps ACCO achieve its goals. The story highlights strong customer support and collaboration.
Abergeldie Complex Infrastructure
- Construction
- Medium
Sydney, Australia
Abergeldie Complex Infrastructure uses IFS Success Services to target savings of 187,000 AUD per month. The company benefits from advanced... IFS Lobby dashboards and automated project securities management. IFS consultants help Abergeldie move quickly to IFS Cloud. Staff gain peace of mind and access to expert support. The solution increases agility and delivers operational savings.
SPIE Nederland
- Construction And Engineering
- Large
Netherlands
SPIE Nederland used IFS to unify finance, HR, projects, and procurement across 23 countries. The company achieved a global rollout... in just 12 months. This brought more detailed data and better insight into tasks. SPIE improved scheduling and became more responsive to service issues. The new ERP system set a strong base for future cloud adoption.
Multiplex, a global construction contractor, needed to achieve consistency across all regions. They chose IFS enterprise software to address this... challenge. With IFS, Multiplex improved operational agility and reporting speed. The company also optimized its business processes. These changes helped Multiplex manage regional differences while staying consistent worldwide.
IFS ERP helped Derome AB connect 145 sites and 3,000 staff. The company unified its customer database and improved BI... reporting. Staff now access accurate demand planning and forecasting. Financial reporting is simpler. Mobile access supports employees across locations. Customer service and operational visibility improved.
IFS ERP Applications helped Clancy Docwra overhaul its business IT systems. The company improved job productivity and cost efficiency. Enhanced... visibility and new mobile capabilities support field workers. The ERP solution also helps control and monitor subcontracting activity. Clancy Docwra employs over 1,800 staff in the UK construction sector.
IFS Field Service Management helped Ainsworth streamline processes and increase efficiency. The company improved customer service and grew rapidly after... implementing IFS FSM. Mobile solutions gave Ainsworth more agility and better data access for technicians. Integration with ERP software improved data accuracy. Time to invoice from the field was significantly reduced. Ainsworth found the IFS solution flexible and easy to fit to their business needs.
Cubic Transportation Systems
- Transportation/Trucking/Railroad
- Large
San Diego, USA
IFS Field Service Management helped Cubic Transportation Systems boost uptime by 20%. The company now delivers over 98% availability across... 130,000 transit devices. Cubic is moving to IFS Cloud to enable seamless upgrades and future innovation. The new platform eliminates upgrade overhead and supports AI adoption. Cubic serves more than 450 transport operators worldwide.
China Airlines
- Transportation/Trucking/Railroad
- Large
Taipei, Taiwan
IFS helped China Airlines cut multi crew job card waiting time by 65%. The airline saw a 10% boost in... line management and heavy maintenance manpower efficiency. A Checks delivery improved by 3%. Scheduled maintenance reductions added 30 revenue days per year. Unscheduled maintenance cuts added 25 more revenue days. These changes set up China Airlines for stronger financial performance.
Cape Air
- Transportation/Trucking/Railroad
- Small
Hyannis, USA
IFS Maintenix helped Cape Air modernize its maintenance planning. The airline improved fleet configuration management and gained better financial visibility.... Cape Air now uses a user-friendly tool to forecast usage and maintenance events. Standardized reporting supports efficient operations. The partnership with IFS enabled Cape Air to handle complex, diverse aircraft data.
Air Transport Services Group (ATSG)
- Transportation/Trucking/Railroad
- Medium
Wilmington, USA
IFS Maintenix enabled Air Transport Services Group (ATSG) to manage two airlines on a single MRO platform. ATSG improved inventory... tracking and centralized purchasing. The company completed a seamless hot-cut migration, reducing downtime. ATSG now supports remote operations with a private cloud, self-hosted solution. The new system met their needs for multi-entity functionality and proven implementation success.
Air France KLM
- Transportation/Trucking/Railroad
- Very Large
Paris, France
IFS Maintenix helped Air France KLM manage multiple maintenance organizations in one MRO system. The airline group used the solution... to generate aviation maintenance programs and temporary revisions for different operators. The system allowed for custom reporting and met regulatory requirements. Air France KLM could revise requirements anytime and create separate organizations for each aircraft type. The platform supported both new and existing fleets efficiently.
Cubic Transportation Systems
- Transportation/Trucking/Railroad
- Large
San Diego, USA
Cubic Transportation Systems used IFS Field Service Management and PSO to boost uptime by 20%. They now deliver over 98%... availability for 130,000 transit devices. Cubic is moving to IFS Cloud to simplify upgrades and adopt new features like AI. The new platform removes legacy constraints and supports future innovation. Cubic serves more than 450 transport operators worldwide.
Copa Airlines
- Transportation/Trucking/Railroad
- Large
Panama City, Panama
IFS Maintenix helped Copa Airlines cut costs and reduce aircraft ground time. The airline replaced two old MRO systems with... one scalable cloud-based solution. They rolled out IFS Maintenix to 100 aircraft and over 1,300 users. Engineering modifications now take days instead of months. Copa Airlines gained more available flying time per aircraft.
China Airlines
- Transportation/Trucking/Railroad
- Large
Taipei, Taiwan
IFS helped China Airlines cut multi crew job card waiting time by 65%. The airline saw a 10% boost in... both line management and heavy maintenance manpower efficiency. A Checks delivery improved by 3%. Scheduled maintenance reductions added 30 revenue days per year, while unscheduled maintenance cuts added 25 more. These changes set China Airlines up for stronger financial performance.
Cape Air
- Transportation/Trucking/Railroad
- Medium
Hyannis, USA
IFS Maintenix helped Cape Air modernize its maintenance planning. The airline improved fleet configuration management and gained better financial visibility.... Cape Air now uses a user-friendly tool to forecast usage and maintenance events. Standardized reporting supports all operations. The partnership with IFS enabled Cape Air to handle complex, diverse fleet needs.
Air Transport Services Group (ATSG)
- Transportation/Trucking/Railroad
- Medium
Wilmington, USA
IFS Maintenix helped Air Transport Services Group (ATSG) improve inventory tracking and fleet maintenance. ATSG needed a single MRO IT... system with strong multi-entity support and minimal downtime. IFS enabled a seamless migration and centralized purchasing. ATSG now manages two airlines on one platform and supports remote operations. The private cloud setup reduced operational complexity.
Air France KLM
- Transportation/Trucking/Railroad
- Very Large
Paris, France
IFS Maintenix helped Air France KLM manage multiple maintenance organizations in one MRO system. The airline group used the solution... to generate aviation maintenance programs and temporary revisions for different operators. The system allowed for custom reporting and met regulatory requirements. Air France KLM could revise requirements anytime and create separate organizations for each aircraft type. The platform supported both new and existing fleets efficiently.
Utilities Case Studies and Customer Success Stories with IFS Cloud
Distributie Oltenia
- Utilities
- Large
Craiova, Romania
IFS helped Distributie Oltenia automate workforce management for 440 mobile technicians and 190 dispatchers. The utility integrated GIS-based solutions with... SAP and future MDM systems using an enterprise service bus. The project improved field operations efficiency and enhanced safety for crews and contractors. Distributie Oltenia achieved these results with minimal disruption as part of their SMART Transformation Program.
Dalkia Electrotechnics chose IFS Cloud for a single, integrated system. The goal was to make deployment easy and connect more... group entities. IFS Cloud helps manage resources and services in one place. The company expects better integration and efficiency. A leader at Dalkia Electrotechnics praised the system’s scope and deployability.
IFS solutions helped Colorado Springs Utilities improve worker safety and visibility during emergencies. After a major forest fire, the utility... needed better workforce management and communication tools. IFS was chosen for its reliable and configurable platform. The solution integrated all divisions and back office systems. Real-time updates and mobile support now help crews serve over 228,000 customers safely.
Elvia manages Norway’s largest power network, serving nearly two million people. The company chose IFS for its broad functionality and... support in asset management. Elvia saw better data quality, more automation, and improved field service. IFS also provided an evergreen solution for ongoing needs. These benefits helped Elvia make better decisions and support their operations.
IFS helped Distributie Oltenia automate workforce management for 440 mobile technicians and 190 dispatchers. The utility integrated GIS-based solutions with... SAP and future MDM systems using an enterprise service bus. The project improved field operations efficiency and enhanced safety for crews and contractors. Distributie Oltenia achieved these results with minimal disruption as part of their SMART Transformation Program.
IFS solutions helped Colorado Springs Utilities improve worker safety and visibility during emergencies. After a major forest fire, the utility... needed better workforce management and communication tools. IFS was chosen for its reliable and configurable platform. The solution integrated all divisions and back office systems. Real-time updates and mobile support now help crews serve thousands of customers safely.
Food & Beverages Case Studies and Customer Success Stories with IFS Cloud
AVO-Werke
- Food & Beverages
- Medium
Belm, Germany
IFS Ultimo helped AVO-Werke improve asset management and audit processes. The technical team now tracks plant conditions and reduces downtime.... Staff use computers and mobile devices for maintenance tasks. The platform improved reporting, documentation, and order management. AVO-Werke benefits from paper-free operations and quick user acceptance.
IFS assyst helped Allied Bakeries save money and work better. The company improved asset management and saw more of its... IT systems. Staff talked more and felt happier at work. Better hardware monitoring cut costs. Allied Bakeries now runs IT with more control and less waste.
IFS Ultimo helped Agristo fix maintenance chaos as their operations grew. The platform unified maintenance management across all sites. Agristo... now uses one system for production, quality control, and health and safety. They saw a 5% increase in uptime. The solution gives clear maintenance data and is easy to customize.
IFS Ultimo helped AVO-Werke improve asset management and audit processes. The technical team now tracks plant conditions and reduces downtime.... Staff use computers and mobile devices for maintenance tasks. The platform improved reporting, documentation, and order management. AVO-Werke now operates paper-free and saw quick user acceptance.
IFS assyst helped Allied Bakeries save money and work more efficiently. The company improved asset management and gained better visibility... of its IT systems. Communication across the business got better. Staff felt more satisfied. Hardware maintenance costs went down. Allied Bakeries used IFS assyst to manage IT assets and boost business performance.
Oil & Energy Case Studies and Customer Success Stories with IFS Cloud
BW Offshore
- Oil & Energy
- Large
Oslo, Norway
IFS enterprise software gave BW Offshore better control of project costs. The company improved visibility and can act fast when... needed. IFS modules support finance, supply chain, projects, maintenance, HR, and document management. The upgrade to IFS Applications 10 brought 500+ new features and a better user interface. BW Offshore now manages operations across 13 countries with more efficiency and uptime.
IFS helps Borr Drilling keep its equipment safe and operations efficient. The company uses IFS to ensure all drilling equipment... is safe to operate. This focus helps protect workers and lets them return home safely. Borr Drilling values both safety and operational efficiency. IFS supports their goal of safe, effective drilling operations.
Noble Corporation uses IFS Cloud ERP with IFS. ai to improve offshore drilling operations. The platform helps Noble analyze big...data to spot failure patterns and schedule preventative maintenance. This reduces costly downtime on rigs. Noble expects to automate work orders and critical system checks. The solution aims to cut inspection time and boost operational efficiency.
IFS enterprise software gave BW Offshore better project control and cost management. The company uses IFS for finance, supply chain,... projects, maintenance, HR, and document management. IFS supports both onshore and offshore operations in 13 countries. BW Offshore upgraded to IFS Applications 10 for new features and efficiency. The upgrade improved visibility, efficiency, and access to information.
IFS helps Borr Drilling keep its equipment safe and operations efficient. The company uses IFS to ensure all drilling equipment... is safe to operate. This helps protect workers and lets them return home safely. Borr Drilling values safety as its top priority. IFS supports both safety and effective drilling operations.
Automotive Case Studies and Customer Success Stories with IFS Cloud
Bosch
- Automotive
- Very Large
Stuttgart, Germany
IFS Connected Worker helped Bosch boost productivity by 8%. The plant saw a 54% increase in mean time between repairs... in less than a year. Bosch used the platform to run a pilot and measure benefits. The solution supported Bosch’s large, diverse operations. Bosch improved direct productivity and maintenance efficiency.
IFS helped Auto Windscreens speed up invoicing from days to minutes. The company saw 99% uptime with reliable enterprise software.... Calls to the service desk dropped by 75% after mobile access was added. Scheduling became faster and more accurate. Business intelligence data is now easier to access.
IFS Connected Worker helped Bosch boost productivity by 8%. The plant saw a 54% increase in mean time between repair... in less than a year. Bosch used the platform to run a pilot and measure benefits. The solution supported Bosch’s large-scale, diverse operations. Bosch improved direct productivity and maintenance efficiency.
IFS helped Auto Windscreens speed up invoicing from days to minutes. The company saw 99% uptime with reliable enterprise software.... Calls to the service desk dropped by 75% after mobile access was added. Business intelligence data became easier to access. Scheduling is now faster and more accurate.
Real Estate Case Studies and Customer Success Stories with IFS Cloud
Berkeley Group
- Real Estate
- Large
London, UK
IFS Cloud ERP unified project financial control for Berkeley Group across 200+ operating companies. The company replaced two decades of... fragmented legacy systems and manual Excel workarounds. Now, finance, procurement, and subcontract management are integrated in one platform. Teams get real-time visibility of budgets, forecasts, and costs. This change reduced business risk and enabled faster, better decisions. Data is now accurate and consistent for every project.
IFS Field Service Management helped Associa, the largest property management company, standardize and automate its field service operations. The unified IFS... solution improved customer satisfaction and increased billable hours. Associa streamlined work order processes and gained better oversight of service level agreements. The company enabled future growth without adding overhead. IFS Success provided IT resources to ensure system uptime and performance.
IFS Cloud ERP replaced two decades of fragmented legacy systems at Berkeley Group. The company unified project financial control across... 200+ operating companies. Teams now have real-time visibility into budgets, forecasts, and costs. Manual Excel workarounds and reconciliation are gone. Standardized data enables faster, better decisions. Financial risk is reduced with one integrated platform.
IFS Field Service Management helped Associa, the largest property management company, standardize and automate its field service operations. The unified IFS... solution improved customer satisfaction and increased margins. Associa streamlined work order processes and increased billable hours. The company gained better oversight of service level agreements. IFS enabled Associa to support future growth without extra overhead.
Consumer Goods Case Studies and Customer Success Stories with IFS Cloud
Culligan Middle East
- Consumer Goods
- Large
Dubai, UAE
Culligan Middle East uses IFS Cloud ERP to automate data management and improve demand forecasting. The company streamlined operations and... enhanced finance management. IFS Cloud helped Culligan support sustainability initiatives. The solution enabled Culligan to meet KPIs within resource limits and timelines. Automated processes made information access simple and efficient.
IFS Applications helped Akbar Brothers, Sri Lanka’s top tea exporter, boost productivity and speed up customer order fulfilment. The company unified... its operations with a single enterprise system. Employee satisfaction improved after the implementation. Akbar Brothers now meets customer needs faster and more reliably. Compliance with industry regulations is easier with IFS Applications.
Culligan Middle East uses IFS Cloud ERP to automate data management and improve demand forecasting. The company streamlined operations and... enhanced finance management. IFS Cloud helped Culligan meet key performance indicators within resource limits and timelines. The solution also supported sustainability initiatives and better material planning. Automated processes led to greater operational efficiency across the business.
IFS Applications helped Akbar Brothers, Sri Lanka’s top tea exporter, boost productivity and speed up customer order fulfillment. The company unified... its operations with a single enterprise system. Employee satisfaction improved after the software rollout. Akbar Brothers now meets customer needs faster and stays compliant with industry regulations. The director credits IFS for reliability and strong support.
City and County of Swansea
- Government Administration
- Large
Swansea, UK
IFS assyst helped the City and County of Swansea merge two service desks in just 106 days. The council gained... new internal service features and met a strict deadline. They now manage IT services independently. Consultants provided strong technical and business support. The council kept corporate and school data separate during the process.
Abu Dhabi Judicial Department
- Government Administration
- Large
Abu Dhabi, UAE
IFS assyst helped Abu Dhabi Judicial Department replace manual processes with a digital system. The department integrated core applications and... monitoring tools for seamless operations. They now offer over 700 services across departments, not just IT. Service desk efficiency improved by 94%. SLA adherence increased by 90%. Staff benefit from process automation and a unified service view.
City and County of Swansea
- Government Administration
- Large
Swansea, UK
IFS assyst helped the City and County of Swansea merge two service desks in just 106 days. The council unified... corporate and school processes while keeping data separate. They gained new internal service features and became more self-sufficient in IT service management. The project met a tight deadline and improved service desk operations. Expert consultants played a key role in the successful rollout.
CommTel Network Solutions
- Information Technology And Services
- Small
Melbourne, Australia
IFS assyst helped CommTel Network Solutions unify service management across locations. The company replaced legacy tools that caused silos and... inefficient reporting. Real-time case updates improved customer satisfaction. Integrated reporting supported better decisions. CommTel now delivers a more transparent and streamlined customer experience.
Konica Minolta
- Information Technology And Services
- Very Large
Tokyo, Japan
IFS Planning Scheduling and Optimization (PSO) helped Konica Minolta boost productivity by 25%. The company moved from manual dispatch to... automated scheduling for its 770 field service engineers in the UK. This led to a 17% increase in closed incidents per technician and a 21% rise in meeting SLA agreements. Konica Minolta achieved a 4.36x ROI in 18 months. The solution also reduced fuel costs and CO2 emissions.
CommTel Network Solutions
- Information Technology And Services
- Small
Melbourne, Australia
IFS assyst helped CommTel Network Solutions unify service management across locations. The company replaced legacy tools that caused fragmented processes... and inefficient reporting. Real-time case updates improved customer satisfaction. Integrated advanced reporting enabled better decision-making. CommTel now delivers a more transparent and streamlined customer experience.
IFS assyst helped Azimut, Italy's largest independent asset management company, achieve 57% efficiency gains. The phased rollout improved service desk... operations. Incident resolution times dropped. Service quality went up. Supplier engagement increased. Azimut gained more flexibility in service delivery.
Azimut used IFS assyst to improve their service desk operations. They achieved a 57% increase in efficiency. Incident resolution times... became shorter. Service quality improved. Supplier engagement also increased. Azimut is the largest independent asset management company in Italy.
Entertainment Case Studies and Customer Success Stories with IFS Cloud
British Sky Broadcasting (BSkyB)
- Entertainment
- Large
London, UK
IFS Inventory Control System helps British Sky Broadcasting (BSkyB) manage its service lifecycle. BSkyB uses IFS for demand planning, order... fulfilment, returns, and supplier management. The system gives BSkyB full stock visibility and automates many tasks. Audit frequency dropped and systems now integrate with partners. BSkyB can build its ideal stock management solution using modular features.
British Sky Broadcasting (BSkyB)
- Entertainment
- Large
London, UK
IFS Inventory Control System helps British Sky Broadcasting (BSkyB) manage its service lifecycle. BSkyB uses IFS for demand planning, order... fulfilment, returns, and supplier management. The system gives BSkyB full stock visibility and automates many tasks. Audit frequency dropped and systems now integrate with partners. BSkyB can build custom stock management with modular features.
Banking Case Studies and Customer Success Stories with IFS Cloud
Arab Bank
- Banking
- Large
Amman, Jordan
IFS assyst helped Arab Bank streamline IT service management. The bank unified data in a single CMDB and launched a... user-friendly platform in the local language. End-users gained more control and involvement. Arab Bank improved service delivery and quality by following ITIL best practices. The solution supports 12 IT centers worldwide and 6,300 staff.
IFS assyst helped Arab Bank streamline IT service management. The bank unified data in a single CMDB and launched a... user-friendly platform in the local language. End-users gained more control and involvement. Arab Bank improved service delivery and quality by adopting ITIL best practices. The solution supports 6,300 staff across multiple countries.
Consumer Services Case Studies and Customer Success Stories with IFS Cloud
Cintas
- Consumer Services
- Very Large
Cincinnati, USA
IFS assyst helped Cintas reduce IT downtime by implementing a configuration management database. The company improved visibility across its infrastructure.... Cintas quickly resolved IT issues and strengthened security. The phased rollout ensured control and minimized risk. The solution gave Cintas a better understanding of IT events and changes.
Cintas used IFS assyst to set up a configuration management database (CMDB). This helped them see all their IT infrastructure... in one place. They now spot problems and changes faster. IT issues get solved more quickly. Their security is stronger. The phased rollout with IFS kept the project on track.
Cimcorp
- Mechanical Or Industrial Engineering
- Medium
Ulvila, Finland
IFS Cloud helped Cimcorp improve service management for global clients. Cimcorp used real-time analytics and no-code customization to work smarter.... The platform enabled fast global expansion with multi-region ERP. Automated expense and contact management reduced manual work. Built-in sustainability tracking supported Cimcorp’s environmental goals. Continuous updates kept their systems current.
Cimcorp
- Mechanical Or Industrial Engineering
- Medium
Ulvila, Finland
IFS Cloud helped Cimcorp improve service management for global customers. Cimcorp used real-time analytics and no-code customization to work smarter.... The platform enabled fast global expansion with multi-region ERP. Automated expense and contact management reduced manual work. Built-in sustainability tracking supported Cimcorp’s environmental goals.
IFS assyst helped Creditsafe improve IT operations. The company automated more tasks and integrated Slack. Asset management became better. Service... ticket resolution times went down. Employees worldwide now get stronger IT support. Creditsafe increased its IT maturity with IFS assyst.
IFS assyst helped Creditsafe improve IT operations. The company automated more tasks and integrated Slack. Asset management became better. Service... ticket resolution times dropped. Employees worldwide now get stronger IT support. Communication during implementation was clear and effective.
Retail Case Studies and Customer Success Stories with IFS Cloud
Clarks
- Retail
- Large
Somerset, UK
Clarks moved from IFS assyst on-premise to a cloud-hosted solution. The company faced growing business demands and an overloaded service... desk with 9,000 monthly support emails. By migrating to the cloud, Clarks reduced system maintenance and streamlined workflows. The new self-service portal replaced manual email processes. Clarks now resolves service requests faster and operates with greater agility.
Clarks moved from IFS assyst on-premise to a cloud-hosted solution. The company faced challenges with manual workflows, siloed data, and... a high volume of support emails. By migrating to the cloud, Clarks reduced system maintenance and streamlined service workflows. The new self-service portal replaced over 9,000 monthly support emails. Clarks now enjoys greater agility and simplified IT service management.
Pharmaceuticals Case Studies and Customer Success Stories with IFS Cloud
Bial
- Pharmaceuticals
- Large
Porto, Portugal
Bial uses IFS as its ERP solution to manage pharmaceutical operations. The company relies on IFS for document management, especially... for new drug submissions and international compliance. Bial integrates quality management and manufacturing processes with IFS. The ERP system gives Bial agility, cost control, and FDA compliance. Mobile access to IFS supports business needs across locations.
Bial uses IFS as its ERP solution to manage pharmaceutical operations. The company relies on IFS for document management, especially... for drug submissions and compliance with FDA and ISO standards. Bial also uses IFS to support quality management for suppliers, returns, and refunds. The ERP system gives Bial agility, cost control, and centralized information. Bial benefits from FDA compliance and improved efficiency across business areas.
Other Industry Case Studies and Success Stories with IFS Cloud
Copa Airlines
- Airlines
- Large
Panama City, Panama
IFS Maintenix helped Copa Airlines cut costs and reduce aircraft ground time. The airline replaced two old MRO systems with... one scalable cloud-based solution. They rolled out IFS Maintenix to 100 aircraft and over 1,300 users. Engineering modifications now take days instead of months. Copa Airlines gained more available flying time for each aircraft.
Cheer Pack North America used IFS. ai to improve operations. They gained complete stock visibility and real-time production data. The...solution connected sales, production, and warehouse teams. Cheer Pack expects to save over $1.5 million per year. Employees moved to higher skilled jobs, helping with labor shortages. Costs dropped due to time savings.
Dalkia Electrotechnics
- Energy, Utilities And Resources
- Large
Paris, France
Dalkia Electrotechnics chose IFS Cloud for a single, integrated system. The company wanted a solution that is easy to deploy.... Their goal is to connect more entities within the group. IFS Cloud helps them manage operations in one platform. The system supports future growth and integration.
Cheer Pack North America used IFS. ai to improve operations. They gained complete stock visibility and real-time production data. The...solution connected sales, production, and warehouse teams. Cheer Pack expects to save over $1.5 million per year. Employees moved to higher skilled jobs, helping with labor shortages. Costs dropped due to time savings.
Beijer Electronics
- Industrial Automation
- Medium
Malmo, Sweden
IFS helped Beijer Electronics cut maintenance and consulting costs by 50%. The company improved communication between its entities. Data-driven services... and predictive maintenance were enhanced. Business potential grew with the new solution. Beijer Electronics is a multinational in industrial automation.
Babcock International Group
- Aerospace And Defense
- Very Large
London, UK
IFS helps Babcock International Group manage materials, sub-contracts, costs, and labor in one system. Staff and customers see project status... in real time. IFS Lobbies make priorities clear for everyone. The platform is easy for daily and occasional users. Mobile work orders boost efficiency across teams.
China Airlines, Coca-Cola, Drydocks World, First Solar, Flynn Canada, JVCKENWOOD, Kodiak Gas Services, Miele, ShinMaywa Industries, The Waldinger Corporation, William Grant & Sons
- Various
- Very Large
IFS Reports Strong H1 2026 Growth as Customers Scale Industrial AI ...
IFS reported a 25% year-on-year ARR growth in H1 2026, driven by increased adoption of its Industrial AI solutions by major companies like China Airlines and Coca-Cola. These organizations are... leveraging IFS's AI capabilities to enhance operational workflows, asset management, and supply chain execution. The company's strategic partnerships and recent acquisition of Softeon further bolster its offerings in the industrial AI space.
IFS and Chelsea FC Announce Landmark Agreement to Embed Industrial AI Across Premier League Football Operations
London, UK
IFS and Chelsea FC have entered a landmark agreement to integrate IFS's Industrial AI technology across Chelsea's operations. Initially focusing on... finance and procurement, the partnership aims to enhance operational efficiency and set a new standard in elite sports technology. This multi-year rollout will leverage IFS's AI capabilities to drive performance and growth, positioning Chelsea as a leader in operational advancement within football.
IFS and Chelsea FC Announce Landmark Agreement to Embed Industrial AI ...
London, UK
IFS has entered a landmark agreement with Chelsea Football Club to embed its Industrial AI technology across the club's operations. Initially focusing on... finance and procurement, the deployment will expand to asset management and facility operations. This partnership aims to enhance Chelsea's operational efficiency and set a new standard for technology use in elite sports.
Rauma Marine Constructions selects IFS Cloud to power next phase of shipbuilding innovation
Rauma Marine Constructions has chosen IFS Cloud to enhance its shipbuilding operations, aiming to improve project visibility and reduce vessel build times. The deployment will... integrate project management, procurement, and logistics, enabling better decision-making and control over complex naval and icebreaker programs.
IFS and NEC to Deploy Next-Generation Core System IFS Cloud for Hoshizaki
IFS and NEC are collaborating to deploy IFS Cloud as the next-generation core system for Hoshizaki Corporation. This implementation aims... to replace Hoshizaki's legacy ERP systems, supporting over 700 users and enhancing manufacturing optimization through AI. The upgrade will streamline operations, reduce customization, and provide a scalable ERP platform for future growth.
Source Logistics has chosen IFS Softeon as its enterprise warehouse management system (WMS) to support its rapid nationwide expansion. The decision was... made due to Softeon's expertise in serving third-party logistics providers and its robust API-driven integration capabilities. The rollout, supported by Alpine Supply Chain Solutions, will begin at Source's Montebello, California facility, setting a standard for future implementations.
CoolDrive Auto Parts Powers Up Its Supply Chain with ifs Softeon ...
CoolDrive Auto Parts has chosen IFS Softeon as its warehouse management system provider to enhance its supply chain operations. The integration with... AutoStore automation and ThreeSixty Supply Chain Group's expertise will improve fulfillment speed and inventory accuracy. This strategic deployment supports CoolDrive's growth by optimizing order picking and reducing manual handling.
JVCKENWOOD Corporation Selects IFS Cloud to Modernize Global Manufacturing Operations
JVCKENWOOD Corporation has chosen IFS Cloud as its new ERP and MES platform to modernize global manufacturing operations. This AI-enabled solution... will replace fragmented legacy systems, enhancing operational standardization and supply chain visibility. The implementation, in partnership with Dream Incubator, will begin pilot operations in April 2027, supporting JVCKENWOOD's strategic transformation in the mobility and electronics sectors.
IFS to partner with Sri Lanka Cricket for ICC Men's T20 World Cup 2026 - Cision News
IFS has partnered with Sri Lanka Cricket as the official team sponsor for the ICC Men's T20 World Cup 2026. This collaboration will... enhance IFS's brand visibility, showcasing its commitment to Sri Lanka and its role as a major technology employer. The IFS brand will feature prominently on the team's outfits during the tournament, which is expected to reach a global audience of 2.5 billion viewers.
Dixstone Selects IFS Cloud to Power Global Offshore Operations
Dixstone has chosen IFS Cloud to enhance its global offshore operations, aiming for operational excellence and sustainability. The deployment will... modernize Dixstone's operations across 10 countries, leveraging Industrial AI for safety and innovation. IFS Cloud will provide real-time project control and predictive maintenance, supporting Dixstone's strategic goals in the offshore energy sector.
Cadillac Formula 1 Team Partners With IFS - SMBtech
Cadillac Formula 1 Team partners with IFS to enhance their operations using IFS's AI-powered software solutions. This collaboration aims to... improve performance and efficiency in the team's racing strategies.
IFS Cloud to Power Bjelin Group Global Supply Chain and Manufacturing Operations
Bjelin Group will implement IFS Cloud to enhance its global supply chain and manufacturing operations. This strategic move aims to... modernize Bjelin's processes across supply chain, manufacturing, finance, procurement, and maintenance, supporting its growth strategy. The implementation, led by Addovation, will improve visibility, efficiency, and scalability, enabling Bjelin to manage operations from raw timber to finished products.
Gordon Murray Group Upgrades to IFS Cloud to Power Next-Gen Automotive Innovation
Gordon Murray Group has upgraded to IFS Cloud to enhance its operations and support the production of its T. 33 supercar range....This strategic move will enable GMG to scale operations, improve efficiency, and expand into new divisions. IFS Cloud, with its composable architecture and embedded Industrial AI, will provide real-time data visibility and smarter decision-making across GMG's supply chain, finance, project management, and manufacturing operations.
Gordon Murray Group strengthens partnership with IFS, upgrading to IFS Cloud to power next-gen automotive innovation - Yahoo Finance
Gordon Murray Group is enhancing its partnership with IFS by upgrading to IFS Cloud, incorporating Industrial AI to support the production of the T. 33 supercar. This...upgrade aims to scale GMG's operations, providing real-time data visibility and improved efficiency across supply chain, finance, and manufacturing functions. The collaboration will enable GMG to maintain its innovative edge in automotive design and engineering.