Real-World Case Studies and Customer Success Stories with IFS Cloud

IFS helped Tomra Systems AB streamline service for over 8,000 recycling machines in Sweden. After implementing IFS, Tomra saw faster... and simpler service processes for field technicians and call center staff. The solution improved resource planning and gave better assignment visibility. Tomra reduced costs and improved customer service with IFS. The integrated platform made logistics and service management easier.
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IFS Cloud is the digital backbone for Doppelmayr, supporting all business processes worldwide. Doppelmayr operates in 50 countries with 3,400... staff and over 15,400 ropeway installations. IFS enables real-time visibility of projects and performance. The system manages multi-site, multi-country information in one place. Doppelmayr benefits from scalability and flexibility for business growth.
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IFS Cloud helped Bang & Bonsomer Group upgrade their systems for better integration and flexible scalability. The company used new... APIs to support global business expansion. Tero Tornqvist, Group ICT Manager, shared that the upgrade made growth easier. Bang & Bonsomer plans to invest more in IFS, including replacing their job management system. The solution supports business transformation in the manufacturing sector.
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IFS Applications helped Beijer Electronics cut maintenance and consulting costs by 50%. The company used IFS IoT Business Connector to... link data from connected devices with their ERP system. This enabled automated service workflows and real-time analytics. Beijer now delivers faster customer service and new data-driven services. The solution improved communication and business growth.
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IFS. ai helped Cheer Pack North America automate materials movement with robotics. The company used IFS.ai and Microsoft Surface to...solve labor shortages and optimize production. Staff moved to higher skilled jobs. Cheer Pack expects to save over $1.5 million per year. The solution improved stock visibility and real-time production data.
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IFS Cloud helped All American Poly move from 14-day delivery windows to confirmed order dates. The company cut finished goods... inventory shrink by 200% and raw material shrink by 100%, saving $5 million per year. IFS Cloud replaced siloed legacy systems with an AI-enabled ERP for manufacturing. Real-time IoT data from Crosser improved production tracking and enabled Safe Quality Food certification. All American Poly now sees precise material consumption and waste stream costs.
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IFS Applications helped Amphenol Alden Products cut inventory by 30%. The company improved throughput and reduced order backlog. They lowered... operating expenses and improved customer service. IFS made it easier to analyze data and track costs. Amphenol Alden now has better business balance and control.
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IFS helped Armstrong International consolidate multiple ERP systems into one platform. This improved order management, CRM integration, and data continuity.... Armstrong saw better customer interactions and more efficient operations. IFS supported the company during a major employee retirement wave. Armstrong gained real-time data and profitable service offerings.
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IFS Cloud is the digital backbone for Doppelmayr, supporting sales, engineering, manufacturing, installation, and maintenance of ropeways. Doppelmayr manages about... 150 projects each year using IFS for real-time visibility and project management. The system holds multi-site, multi-country information in one place. It helps Doppelmayr scale and manage business growth. The partnership has lasted 15 years and supports operations in 50 countries.
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IFS Cloud helped Harwin, a global electronics manufacturer, achieve 20% year-on-year growth. The company gained real-time reporting, seamless integration, and... centralized data insight. Harwin improved operational transparency and employee productivity. IFS enabled accurate planning for new product launches and better management of rapid growth. Factory teams now use live utilization and efficiency reports for daily operations.
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IFS helped Mitutoyo Corporation move from a legacy AS400 system to a unified platform for sales, service management, and maintenance. The company saw... better efficiency and visibility after the switch. Mitutoyo uses IFS for work orders, scheduling, field service, and asset lifecycle management. The solution also supports return material authorizations and business intelligence. This led to improved operations and easier access to data.
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IFS Cloud helps Suzuki Garphyttan plan for a 50% productivity boost. The company uses AI-driven demand forecasting, planning, and production... scheduling. Suzuki Garphyttan expects better agility to enter new markets. The solution gives supply chain control and material traceability. The company benefits from digitalization and mobile access. IFS Cloud connects with existing tools for Industry 4.0.
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IFS Cloud gives Berkeley Group a single source of trusted data. The company improved project financial controls and material management.... IFS Cloud helps Berkeley Group build homes faster and more efficiently. The platform supports growth and transformation with reliable, modern technology. Berkeley Group benefits from seamless updates and evergreen innovation.
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IFS Success Services helped Abergeldie Complex Infrastructure target savings of 187,000 AUD a month. The company used IFS Cloud to... improve project management and automate construction project securities. They gained faster development of dashboards and business functions. Staff benefited from expert support and increased agility. Abergeldie saw significant operational savings and improved efficiency.
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IFS helped SPIE Nederland manage rapid growth from 600 to 7,000 employees. The company used IFS to move from people-centric... to machine-driven operations. This shift improved data detail, task insight, and scheduling efficiency. SPIE can now respond faster to service issues. The solution supports seamless customer experiences in technical services.
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IFS Cloud gives Berkeley Group a single source of trusted data. The company improved project financial controls and material management.... IFS Cloud helps Berkeley Group grow and build homes in London, Birmingham, and the South of England. The platform offers seamless updates and strong reliability. Chris Gilbert, Group Head of IT, highlights the importance of project financial controls. Berkeley Group uses IFS Cloud for efficiency and innovation in construction.
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IFS Field Service Management helped Ainsworth streamline processes and increase efficiency. The company improved customer service and grew rapidly. Mobile... solutions and ERP integration gave technicians better data access. Ainsworth reduced manual labor and cut time to invoice from the field. The solution fit their business needs and improved back office operations.
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IFS Applications helped Heerema Fabrication Group replace outdated custom software. The company needed a new ERP to support global EPC(I)... and turn-key contracting. IFS delivered 100% coverage of functional needs and improved project management. HFG gained integrated procedures, financial transparency, and Weld-Eye software integration. The solution supports HFG’s growth as a global engineering and construction leader.
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IFS Applications EAM helped Three Gorges Power Plant manage the world's largest water conservation project. The platform enabled minimal overhead... and efficient asset management. Employees gained a unified view of business data for fast action on repairs and maintenance. Optimized processes and a web-based interface improved operations. The solution supported mission critical asset management in the utilities sector.
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IFS Applications helped Torresol Energy manage all business processes from the start. The company used IFS for financials, project management,... document management, asset management, and supply chain. This made operations more agile and brought clarity to processes. Torresol Energy gained better control of projects and improved information management. The system also made business operations more transparent.
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IFS Cloud helped Stockholm Exergi modernize its IT and data infrastructure after a major ownership change. The company replaced legacy... systems with a unified ERP and EAM platform, supporting finance, supply chain, HR, project management, and asset management. IFS enabled precise asset management, improved business analytics, and supported new product launches. Stockholm Exergi met a tight M&A timeline and now benefits from greater efficiency and automation. The partnership with IFS drives sustainability and strategic growth.
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IFS Cloud helps Elvia deliver electricity to nearly two million people. Elvia uses IFS Cloud for asset management, automation, and... data-driven decisions. Over 1,200 users rely on the platform daily, with thousands more in the field. The solution improves data quality and supports field service operations. Elvia benefits from an evergreen system that adapts to future energy needs.
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Clevest Mobile Workforce Management helped FortisBC improve safety and streamline business processes. FortisBC serves 1.2 million customers and has 2,300... employees. The solution integrates with SAP CIS, Survalent outage management, and Esri ArcGIS. Field staff get real-time access to work details, even in areas with poor wireless coverage. FortisBC saw better field productivity, worker safety, and customer satisfaction.
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IFS Cloud helps Elvia deliver electricity to nearly two million people. Elvia uses IFS Cloud for asset management, automation, and... field service. Over 1,200 users rely on the system daily, with thousands more in the field. The solution improves data quality and supports advanced enterprise architecture. Elvia values IFS Cloud for its broad functionality and evergreen updates.
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IFS Cloud EAM helped Borr Drilling get real-time insight into their drilling platform condition. Borr Drilling was the first in... oil and gas to pilot IFS Cloud EAM. They also used IFS Success services for support. The company plans to replace their job management system with new PDA features. This partnership aims to improve asset management and operational efficiency.
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IFS Applications 10 helped BW Offshore gain better project control and cost visibility. The company uses IFS for global finance,... supply chain, projects, maintenance, inventory, HR, and document management. Multi-currency and compliance features support operations in 13 countries. BW Offshore saw increased efficiency, maximized uptime, and easier access to information. The upgrade brought 500+ new features and a modern user interface.
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IFS Cloud EAM helped Borr Drilling get real-time insight into their drilling platform condition. Borr Drilling was the first in... oil and gas to pilot IFS Cloud EAM. They also used IFS Success services for support. The company plans to replace its job management system and add PDA functionality. This partnership aims to improve asset management and operational efficiency.
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IFS helps Moreld Apply, an engineering and EPCI company in oil and gas, boost workflow efficiency and project standardization. Since 2009, Moreld... Apply has used IFS to streamline project management and improve interactions with customers and suppliers. The company now benefits from faster project and risk management, better traceability, and common work processes. IFS also improved life cycle inventory integration and rental management for Moreld Apply.
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IFS Cloud helped China Airlines cut multi crew job card waiting time in heavy maintenance by 65%. The airline saw... a 10% boost in line management and heavy maintenance manpower efficiency. A Checks delivery efficiency rose by 3%. China Airlines gained 30 extra revenue days per year from less scheduled maintenance and 25 more from less unscheduled maintenance. The integrated ERP improved data gathering, mobility, and preventative maintenance.
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IFS Maintenix helped Air France KLM manage multiple maintenance organizations in one MRO system. The airline group used the software... to generate aviation maintenance programs and temporary revisions for different operators. IFS Maintenix enabled flexible reporting, custom reports for regulatory needs, and efficient incorporation of new and existing fleets. The solution allowed Air France KLM to revise requirements anytime and create separate Part 145 organizations for each aircraft type.
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IFS Cloud helped China Airlines cut multi crew job card waiting time in heavy maintenance by 65%. The airline saw... a 10% boost in line management and heavy maintenance manpower efficiencies. A Checks delivery improved by 3%. China Airlines gained 30 extra revenue days yearly from less scheduled maintenance and 25 more from less unscheduled maintenance. The integrated ERP system improved data gathering, mobility, and preventative maintenance.
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IFS Field Service Management helps Cubic Transportation Systems manage work orders, invoicing, and billing. CTS uses IFS Planning & Scheduling... Optimization to improve real-time scheduling with AI. The solution gives CTS better visibility into field operations. CTS processes over 24 billion transactions each year and serves 450+ transport operators. The company improved customer satisfaction and uptime with IFS solutions.
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IFS Ultimo helped AVO-Werke improve asset management and audit processes. The EAM platform gave the technical department better visibility and... control over plant conditions. Staff now use computers and mobile devices for maintenance tasks with Ultimo Go+. The solution reduced downtime and made order management more efficient. Reporting, documentation, and user acceptance improved. Operations are now paper-free and more flexible.
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IFS Applications helped Akbar Brothers, Sri Lanka's top tea exporter, boost productivity and speed up customer order fulfilment. The company saw... higher employee satisfaction after implementing the enterprise software in 2010. IFS Applications unified business processes and improved compliance with industry regulations. Akbar Brothers now delivers better customer service and anticipates customer needs.
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IFS Ultimo EAM helped Agristo boost uptime by 5%. The company faced inconsistent maintenance and lacked operational data. With IFS... Ultimo, Agristo unified maintenance across all sites. The platform provided clear data and easy customization. Agristo now benchmarks progress and controls operations better.
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IFS Enterprise Service Management helped Auto Windscreens speed up invoicing from days to minutes. The platform gave 99% uptime and... cut Service Desk calls by 75% with mobile access. Auto Windscreens improved scheduling and gained easier access to business intelligence data. The company now delivers better customer service using a single enterprise software solution.
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IFS Success helped REMA TIP TOP move from traditional service to an outcomes-based approach. The company centralized operations and standardized... processes using IFS. This improved customer service and made maintenance programs more cost-efficient. REMA TIP TOP now manages resources and projects faster. Benefits include less unscheduled downtime and better asset management.
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IFS Applications helped Bial manage pharmaceutical ERP and document management. Bial used IFS for submission management and compliance with FDA,... ISO 2000, and ISO 1400 standards. The company gained agility, lower costs, and centralized information. Bial also improved quality management and plans to expand mobile ERP access. Rui Rodrigues, IT Manager, says IFS is part of their core business.
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IFS Success helps Yliopiston Apteekki, Finland’s largest pharmacy group, manage pharmacy retail, online stores, and drug manufacturing. The ERP system... supports 400 users and integrates with 40 systems. It ensures regulatory compliance and real-time data across operations. Yliopiston Apteekki reduced manual workflows and improved efficiency. The company prioritizes safe, efficient medicine delivery with IFS.
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IFS assyst helped Azimut, Italy's largest independent asset management company, achieve 57% efficiency gains. The company improved service desk operations... and shortened incident resolution times. Azimut also saw better service quality and more supplier engagement. The phased implementation of IFS assyst gave them more flexibility in service delivery. These results highlight the value of enterprise service management for financial services.
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IFS Inventory Control System helps British Sky Broadcasting (BSkyB) improve operations. BSkyB uses IFS to manage demand, supply, order fulfillment,... and asset management. The system gives full stock visibility and automates many tasks. BSkyB reduced audit frequency and integrated with business partners' stock control systems. The modular solution supports BSkyB's goal of top customer service in entertainment and broadcasting.
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IFS Success helps Smart Care Equipment Solutions boost service technician utilization to 86%. The company uses IFS Cloud, ERP, FSM,... and PSO to unify data and processes. AI and machine learning predict service needs with up to 90% accuracy. Smart Care accelerates project delivery and supports rapid business growth. Priority access and expert consulting drive innovation in commercial kitchen equipment service.
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IFS Field Service Management helped Sysmex America improve service call resolution speed. The company automated tasks and increased productivity. Service... representatives became more accountable. Sysmex America gained better access to information on diagnostic instrument reliability. The solution improved accuracy and compliance for field service teams.
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IFS helps Electrolux improve field service efficiency. The mobile app lets technicians report easily and reduces daily travel distance. Electrolux... cuts time and fuel costs. Automated scheduling and better data quality save admin time. The system connects to existing tools and supports multi-country operations.
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IFS Field Service Management helped Associa, the world's largest property management company, standardize and automate field service processes. The unified IFS... solution improved customer satisfaction and increased billable hours. Associa gained better oversight of service level agreements and enabled future growth without extra overhead. The company saw a large increase in bottom-line margins. IFS Success provided IT resources for strong system uptime and performance.
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IFS Planning Scheduling and Optimization helped Konica Minolta boost productivity by 25%. The company automated scheduling for 770 field service... engineers, supporting 430,000 customers. Closed incidents per technician increased by 17%. Meeting SLA agreements rose by 21%. IFS PSO delivered a 4.36x ROI in 18 months and reduced fuel costs and CO2 emissions.
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IFS ERP helps Babcock International manage over 4,630 projects across multiple business units. The company uses IFS as a full... ERP system, improving project tracking and resource management. Staff and customers get a single source of project status. IFS Lobbies make priorities clear and the system is easy for all users. Mobile work orders boost efficiency in complex engineering projects.
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IFS Cloud helped Changzhou Amphenol Fuyang Communication Equipment increase productivity. The company used IFS Cloud to improve their operations. The... solution made their work faster and more efficient. This led to better results for the business. The case highlights the benefits of using IFS Cloud in manufacturing.
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IFS. ai and Microsoft Surface helped Cheer Pack North America manage growth challenges. The company used IFS Cloud to improve...agility. This solution supported their manufacturing operations. The case highlights how technology can help manufacturers adapt to change. Cheer Pack North America benefited from better business processes.
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IFS Applications 10 helped SEAKR Engineering handle larger aerospace projects and tighter timelines. The ERP upgrade improved project management, real-time... visibility, and demand forecasting. SEAKR uses IFS for accounting, manufacturing, supply chain, and quality management. Integration with Microsoft Project and HRIS streamlines processes. The solution supports earned value management and complex manufacturing needs.
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IFS Success helps ACCO with support. Gabe Cortina shares how the program helps their team. ACCO uses IFS Cloud to... improve their work. The support from IFS Success makes their job easier. ACCO benefits from better service and help from IFS.
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