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Manufacturing Case Studies and Customer Success Stories with IFS Cloud

 

CIRCOR International - Manufacturing - Large

Burlington, USA

IFS helped CIRCOR International replace old ERP systems with one unified platform. The company improved business visibility and integrated quality... and compliance. IFS enabled AI-driven labor scheduling and secure, role-based access. CIRCOR now has global standardization of processes. The new system supports future growth and digital transformation.

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Bang & Bonsomer Group - Manufacturing - Medium

Helsinki, Finland

Bang & Bonsomer Group upgraded to IFS Cloud to drive business transformation. The company aimed to improve operations and support... growth. IFS Cloud helped streamline processes and modernize their systems. The upgrade supported their transformation goals. The case highlights the role of cloud ERP in manufacturing.

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Babcock - Manufacturing - Very Large

London, UK

IFS helps Babcock track all materials, sub-contracts, costs, and labor in one place. Staff and customers see project status from... a single source. IFS Lobbies make priorities clear. The system is easy for daily and occasional users. Mobile work orders boost efficiency. Babcock gains confidence and flexibility with IFS.

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Aspina - Manufacturing - Large

Nagano, Japan

Aspina uses IFS Cloud to improve manufacturing operations. The company wanted better control and visibility over its processes. IFS Cloud... helped Aspina manage resources and assets more efficiently. This led to smoother workflows and better service delivery. Aspina now benefits from streamlined operations and improved productivity.

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Armstrong International - Manufacturing - Medium

Three Rivers, USA

Armstrong International used IFS to unify multiple ERP systems into one platform. This helped streamline order management and integrate CRM,... improving customer interactions. IFS supported Armstrong during a major employee retirement, keeping operations stable. The company gained real-time data and centralized financials. Armstrong saw more efficient and profitable service offerings with IFS.

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ANDRITZ - Manufacturing - Very Large

Graz, Austria

IFS FSM 6 helped ANDRITZ speed up digital transformation. The company replaced local solutions with IFS to streamline back office... processes. Field technicians now get faster access to data and better tools on site. This cut job prep time and improved working capital. ANDRITZ built more trust with customers and expanded service offerings.

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Amphenol Alden Products - Manufacturing - Medium

Brockton, USA

IFS Applications helped Amphenol Alden Products modernize its technology and improve operations. The company reduced inventory by 30 percent and... increased throughput. Order backlog went down and operating expenses dropped. Customer service improved and cost tracking became easier. IFS enabled better data analysis and business control.

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All American Poly - Manufacturing - Medium

USA

IFS Cloud helped All American Poly save $5 million per year. The company replaced old, siloed systems with an AI-enabled... ERP. Real-time IoT data now feeds directly into their ERP. Delivery windows improved from 14 days to confirmed dates at order. Finished goods inventory shrink dropped by 200%. Raw material shrink dropped by 100%.

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CIRCOR International - Manufacturing - Large

Burlington, USA

IFS helped CIRCOR International replace old ERP systems with one unified platform. The company improved business visibility and integrated quality... and compliance. IFS enabled AI-driven labor scheduling and secure, role-based access. CIRCOR now has global standardization of processes. The new system supports future growth and digital transformation.

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Cimcorp - Manufacturing - Medium

Ulvila, Finland

Cimcorp uses IFS Cloud to support fast global growth and improve service management. The company leverages real-time analytics and industrial... AI to optimize operations and track sustainability. IFS Cloud helps Cimcorp scale internationally and ensure compliance. Automated tools and no-code customization lower costs and boost efficiency. Cimcorp delivers better service and new value-added offerings with IFS Cloud.

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CDF Corporation - Manufacturing - Medium

Plymouth, USA

IFS Cloud helped CDF Corporation automate procurement and accounts payable. The company achieved 80% labor savings in accounts payable using... robotic process automation. CDF automated supplier order management with AI, reducing manual work. Real-time asset insights improved maintenance. All frontline employees adopted digital tools, speeding up onboarding and boosting shop-floor communication.

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Bang & Bonsomer Group - Manufacturing - Medium

Helsinki, Finland

Bang & Bonsomer Group upgraded to IFS Cloud to drive business transformation. The company aimed to improve operations and support... growth. IFS Cloud was chosen to help modernize their processes. The solution supports their ongoing transformation goals. The case highlights the role of cloud ERP in manufacturing.

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Aspina - Manufacturing - Medium

Nagano, Japan

Aspina used IFS Cloud to improve its manufacturing operations. The company wanted to streamline processes and boost efficiency. IFS Cloud... helped Aspina manage resources and assets better. The solution made it easier to track production and service activities. Aspina saw smoother workflows and better control over its business.

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Armstrong International - Manufacturing - Medium

Three Rivers, USA

Armstrong International used IFS to unify multiple ERP systems into one platform. This helped streamline order management and integrate CRM... data. The company improved customer interactions and data continuity. IFS supported Armstrong during a major employee retirement, keeping operations stable. Armstrong saw benefits like real-time data, centralized order management, and consolidated financials.

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ANDRITZ - Manufacturing - Very Large

Graz, Austria

IFS FSM 6 helped ANDRITZ streamline back office processes and speed up data access. The company replaced a local homegrown... solution to support a digital-first approach. Field technicians now prepare for jobs faster and have better access to important knowledge on site. Mobility solutions are fully cross-compatible. Service workers can build greater trust with customers and resolve issues more quickly.

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Amphenol Alden Products - Manufacturing - Medium

Brockton, USA

IFS Applications helped Amphenol Alden Products cut inventory by 30%. The company struggled with outdated systems and needed outside help... for reports. IFS made it easier to analyze data and spot patterns. Amphenol Alden saw higher throughput and lower order backlog. They also reduced operating costs and improved customer service.

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All American Poly - Manufacturing - Medium

USA

IFS Cloud helped All American Poly save $5 million per year. The company replaced old, siloed systems with an AI-enabled... ERP. Real-time IoT data now feeds directly into their ERP. Delivery windows improved from 14 days to confirmed dates at order. Finished goods inventory shrink dropped by 200%. Raw material shrink dropped by 100%.

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Vigor Industrial - Manufacturing - Large

Portland, USA

IFS Applications helped Vigor Industrial quickly integrate new acquisitions. The agile ERP solution eliminated paper-based invoice approvals and streamlined inter-company... processes. Vigor teams deployed faster and spent less time accessing and entering information. Communication between companies improved. Vigor manages shipbuilding, repairs, and fabrication with IFS Applications.

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Volac - Manufacturing - Medium

UK

Volac used IFS Cloud to replace a complex legacy system. They cut platform customizations by about 80%. This removed over... 3,350 custom items and years of technical debt. Volac gained real-time visibility across their global supply chain. Teams now make faster, better decisions. The new system supports manufacturing, supply chain, finance, and HR. Volac is also preparing for AI automation and sustainability reporting.

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Doppelmayr - Manufacturing - Large

Wolfurt, Austria

IFS ERP helps Doppelmayr manage 15,400+ ropeway installations in 96 countries. The company needed a single system to unify sales,... engineering, manufacturing, and maintenance. IFS became their digital backbone, connecting every business function. Real-time dashboards give teams the data they need. Doppelmayr now coordinates 150 projects per year with IFS Project Management. The company is preparing to upgrade to IFS Cloud for even more integration.

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Construction Case Studies and Customer Success Stories with IFS Cloud

 

Derome AB - Construction - Large

Kinna, Sweden

IFS helped Derome AB connect 145 sites and 3,000 staff with a single business platform. The company gained a unified... customer database and company-wide BI reporting. Staff now have mobile access and improved demand planning. Financial reporting is simpler and more accurate. Customer service improved with better operational visibility.

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Abergeldie - Construction - Medium

Sydney, Australia

Abergeldie uses IFS Success services to improve project management. They automate construction project securities and use IFS Lobby dashboards. The... company plans to move to IFS Cloud after seeing its value at IFS Unleashed 2022. They target savings of 187,000 AUD per month. Expert resources help speed up their migration to an evergreen solution.

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Clancy Docwra - Construction - Large

London, UK

IFS ERP Applications helped Clancy Docwra overhaul its IT systems. The company improved job productivity and cost efficiency. Enhanced visibility... and new mobile capabilities support field workers. The ERP solution also improved control over subcontracting. Clancy Docwra employs over 1,800 staff in the UK.

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Berkeley Group - Construction - Large

London, UK

IFS Cloud helped Berkeley Group gain full control over project finances. The company can now track costs by plot, phase,... project, and development. This integration makes it easier to manage budgets and spending. Chris Gilbert, MD and Group Head of IT, says project costing is now fully integrated. Berkeley Group uses IFS Cloud to support their growth and manage construction projects.

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Ainsworth - Construction - Large

Toronto, Canada

IFS Field Service Management helped Ainsworth streamline processes and increase efficiency. The company improved customer service and grew rapidly after... implementing IFS FSM. Mobile solutions gave Ainsworth more agility and better data access for technicians. Integration with ERP software improved data accuracy. Time to invoice from the field was significantly reduced. Ainsworth saw greater back office efficiency and less manual labor.

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Derome AB - Construction - Large

Kinna, Sweden

IFS helped Derome AB connect 145 sites and 3,000 staff with a single ERP system. The company gained a unified... customer database and company-wide BI reporting. Staff now have mobile access and improved demand planning. Financial reporting is simpler and more accurate. Derome can now deliver better customer service and innovate faster.

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Abergeldie - Construction - Medium

Sydney, Australia

Abergeldie uses IFS Success services to improve project management. They adopted IFS Lobby dashboards and automated construction project securities. The... company accelerated its move to IFS Cloud after attending IFS Unleashed in 2022. Abergeldie targets savings of 187,000 AUD per month. The migration aims for an evergreen solution and better resource management.

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Clancy Docwra - Construction - Large

London, UK

IFS ERP Applications helped Clancy Docwra overhaul its business IT systems. The company improved job productivity and cost efficiency. Enhanced... visibility and new mobile capabilities support field workers. The ERP solution also helps control and monitor subcontracting activity. Clancy Docwra employs over 1,800 staff in the UK construction sector.

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Berkeley Group - Construction - Large

Cobham, UK

Berkeley Group used IFS Cloud to improve project financial controls. The company builds homes in major UK cities and needed... better cost tracking. IFS Cloud helped them manage materials more efficiently. The platform also provided reliable updates and a modern application. Berkeley Group now has stronger control over project finances.

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Ainsworth - Construction - Large

Toronto, Canada

IFS Field Service Management helped Ainsworth streamline processes and increase efficiency. The company improved customer service and grew rapidly after... implementing IFS FSM. Mobile solutions gave Ainsworth more agility and reduced manual labor. Integration with ERP software improved data accuracy. Time to invoice from the field dropped significantly. Ainsworth empowered technicians with better access to data.

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ACCO Engineered Systems - Construction - Large

Glendale, USA

IFS helps ACCO Engineered Systems boost technician productivity and deliver better customer service. ACCO uses IFS to coordinate its mobile... workforce, making sure the right people and tools are always in place. The IFS Success program reduces costs and improves productivity for ACCO. Their partnership with IFS streamlines projects and minimizes change requests. ACCO reports higher customer satisfaction and less operational disruption.

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Abergeldie Complex Infrastructure - Construction - Medium

Sydney, Australia

Abergeldie Complex Infrastructure uses IFS Success Services to target savings of 187,000 AUD per month. The company accelerated its move... to IFS Cloud, gaining advanced dashboard capabilities and automated project security management. Staff benefit from expert support and scalable resources. IFS consultants help Abergeldie pursue operational efficiencies and increase agility. The solution delivers peace of mind and measurable value for the infrastructure contractor.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with IFS Cloud

 

Cubic Transportation Systems - Transportation/Trucking/Railroad - Large

San Diego, USA

IFS Field Service Management helped Cubic Transportation Systems boost uptime by 20%. The company now delivers over 98% availability for... its transport operator clients. Cubic is moving to IFS Cloud to gain new features and avoid legacy system issues. The cloud platform supports innovation, AI adoption, and seamless upgrades. Cubic manages work orders efficiently and keeps customer satisfaction high.

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China Airlines - Transportation/Trucking/Railroad - Large

Taipei, Taiwan

IFS helped China Airlines cut multi crew job card waiting time by 65%. The airline saw a 10% boost in... line management and heavy maintenance manpower efficiency. A Checks delivery improved by 3%. Scheduled maintenance reductions added 30 revenue days per year. Unscheduled maintenance cuts added 25 more revenue days. These changes set up China Airlines for stronger financial performance.

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Cape Air - Transportation/Trucking/Railroad - Small

Hyannis, USA

IFS Maintenix helped Cape Air modernize maintenance planning and improve fleet management. The airline gained better control over maintenance data... and financial visibility. Cape Air now uses a user-friendly tool to forecast usage and maintenance events. The solution enabled standardized reporting across operations. Cape Air can now manage complex, diverse aircraft fleets more efficiently.

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Air Transport Services Group (ATSG) - Transportation/Trucking/Railroad - Medium

Wilmington, USA

IFS Maintenix enabled Air Transport Services Group (ATSG) to manage two airlines on a single MRO platform. ATSG improved inventory... tracking and centralized purchasing. The company completed a seamless hot-cut migration, reducing downtime. ATSG now supports remote operations with a private cloud setup. IFS Maintenix met ATSG's needs for multi-entity functionality and proven implementation success.

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Air France KLM - Transportation/Trucking/Railroad - Very Large

Paris, France

IFS Maintenix helped Air France KLM manage multiple maintenance organizations in one MRO system. The airline group used the solution... to generate aviation maintenance programs and temporary revisions for different operators. The system allowed for custom reporting and met regulatory requirements. Air France KLM could revise requirements anytime and create separate organizations for each aircraft type. The platform supported both new and existing fleets efficiently.

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Cubic Transportation Systems - Transportation/Trucking/Railroad - Large

San Diego, USA

IFS Field Service Management helped Cubic Transportation Systems improve uptime by 20%. The company now delivers over 98% system availability... for its global transit operator customers. Cubic is moving to IFS Cloud to enable AI features and reduce upgrade work. The cloud platform lets Cubic innovate faster and avoid legacy system issues. IFS supports Cubic’s focus on customer satisfaction and operational excellence.

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China Airlines - Transportation/Trucking/Railroad - Large

Taipei, Taiwan

IFS helped China Airlines cut multi crew job card waiting time in heavy maintenance by 65%. The airline saw a... 10% boost in line management and heavy maintenance manpower efficiencies. A Checks delivery improved by 3%. Scheduled maintenance reductions added 30 revenue days per year, while unscheduled maintenance cuts added 25 more. These changes set China Airlines up for stronger financial performance.

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Cape Air - Transportation/Trucking/Railroad - Medium

Hyannis, USA

IFS Maintenix helped Cape Air modernize its maintenance planning. The airline improved fleet configuration management and gained better financial visibility.... Cape Air now uses a user-friendly tool to forecast usage and maintenance events. Standardized reporting supports efficient operations. The partnership with IFS enabled Cape Air to handle complex, diverse aircraft data.

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Air Transport Services Group (ATSG) - Transportation/Trucking/Railroad - Medium

Wilmington, USA

IFS Maintenix enabled Air Transport Services Group (ATSG) to unify its maintenance operations on a single MRO IT system. ATSG needed a... solution with proven success, multi-entity support, and minimal downtime during migration. IFS Maintenix delivered a seamless "hot cut" migration, improved inventory tracking, and centralized purchasing. ATSG now manages two airlines on one platform and supports remote operations with a private cloud setup.

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Air France KLM - Transportation/Trucking/Railroad - Very Large

Paris, France

IFS Maintenix helped Air France KLM manage multiple maintenance organizations in one MRO system. The airline group used the solution... to generate aviation maintenance programs and temporary revisions for different operators. The system allowed them to issue AMPs and TRs for each operator and revise requirements anytime. Air France KLM could create separate Part 145 organizations for each aircraft type. The platform gave flexibility to design custom reports and add new fleets efficiently.

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Food & Beverages Case Studies and Customer Success Stories with IFS Cloud

 

AVO-Werke - Food & Beverages - Medium

Belm, Germany

IFS Ultimo helped AVO-Werke improve asset management and audit processes. The technical team now tracks plant conditions and reduces downtime.... Staff use computers and mobile devices for maintenance tasks. Reporting and documentation are better. The solution is easy to use and paper-free. AVO-Werke saw fast user acceptance and more flexible operations.

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Allied Bakeries - Food & Beverages - Large

London, UK

IFS assyst helped Allied Bakeries save money and work better. The company improved asset management and saw more of its... IT systems. Staff were happier and communication got better. Hardware maintenance costs went down. Allied Bakeries used IFS assyst to make IT work smoother and cheaper.

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Agristo - Food & Beverages - Medium

Harelbeke, Belgium

IFS Ultimo EAM helped Agristo fix maintenance chaos. The company saw a 5% increase in uptime. Agristo now uses one... easy system for all sites. They can track maintenance data and benchmark progress. The platform is customized for their needs. Agristo makes frozen potato products for global markets.

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AVO-Werke August Beisse GmbH - Food & Beverages - Medium

Belm, Germany

IFS Ultimo helped AVO-Werke improve asset management and audit processes. The technical team now uses Ultimo to manage maintenance tasks... on computers and mobile devices. This gives them a clear view of plant conditions and helps reduce downtime. Reporting and documentation are better. The solution is easy to use and supports paper-free operations. AVO-Werke saw quick user acceptance and more flexible workflows.

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Allied Bakeries - Food & Beverages - Large

London, UK

IFS assyst helped Allied Bakeries save money and work better. The company improved asset management and saw more of its... IT systems. Staff talked more and felt happier. Hardware maintenance costs went down. Allied Bakeries now has better control over its IT.

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Agristo - Food & Beverages - Medium

Harelbeke, Belgium

IFS Ultimo helped Agristo boost uptime by 5%. The company struggled with inconsistent maintenance and lack of data. IFS Ultimo's... EAM platform unified maintenance across all sites. Agristo now benchmarks progress with clear data. The system is easy to use and customize for their needs.

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Nature's Path Foods - Food & Beverages - Medium

Richmond, Canada

IFS Success helped Nature's Path Foods handle more IT requests and improve business processes. The company upgraded its IFS ERP... solution to reduce IT workload and avoid single points of failure. Nature's Path Foods now manages more queries and tickets with less effort. The upgrade supports their organic food operations and sustainability goals. 24x7 system support lowers costs and boosts efficiency.

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Utilities Case Studies and Customer Success Stories with IFS Cloud

 

Distributie Oltenia - Utilities - Large

Craiova, Romania

IFS helped Distributie Oltenia automate workforce management for 440 mobile technicians and 190 dispatchers. The utility integrated GIS-based solutions with... SAP and future MDM systems using an enterprise service bus. The project improved field operations efficiency and enhanced safety for crews and contractors. Distributie Oltenia achieved these results with minimal disruption as part of their SMART Transformation Program.

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Dalkia Electrotechnics - Utilities - Large

Paris, France

Dalkia Electrotechnics chose IFS Cloud for a single, integrated system. The company wanted a solution that is easy to deploy.... Their goal is to connect more entities within the group. IFS Cloud helps them manage operations in one place. The system supports future growth and integration.

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Colorado Springs Utilities - Utilities - Large

Colorado Springs, USA

IFS solutions helped Colorado Springs Utilities improve worker safety and visibility during emergencies. After a major forest fire, the utility... needed better workforce management and communication tools. IFS was chosen for its reliable and configurable platform. The solution enabled real-time work status updates and integrated GIS. Colorado Springs Utilities now manages crews more efficiently across all divisions.

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Distributie Oltenia - Utilities - Large

Craiova, Romania

IFS helped Distributie Oltenia automate workforce management for 440 technicians and 190 dispatchers. The utility integrated GIS-based solutions with SAP... and future MDM systems using an enterprise service bus. The project improved field operations and enhanced safety for crews and contractors. Distributie Oltenia achieved these results with minimal disruption as part of their SMART Transformation Program.

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Colorado Springs Utilities - Utilities - Large

Colorado Springs, USA

IFS solutions helped Colorado Springs Utilities improve worker safety and visibility during emergencies. After a major forest fire, the utility... needed better workforce management and communication tools. IFS was chosen for its reliable and configurable platform. The solution enabled real-time work status updates and integrated GIS. Flexible mobile options supported crews in the field.

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Oil & Energy Case Studies and Customer Success Stories with IFS Cloud

 

BW Offshore - Oil & Energy - Large

Oslo, Norway

IFS enterprise software gave BW Offshore better project control and cost management. The company uses IFS for finance, supply chain,... projects, maintenance, HR, and document management. Multi-currency and compliance features help subsidiaries in different countries. Upgrading to IFS Applications 10 brought 500+ new features and a modern interface. BW Offshore saw more visibility, efficiency, and easier access to information.

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Borr Drilling - Oil & Energy - Medium

Hamilton, Bermuda

IFS helps Borr Drilling keep its equipment safe and operations efficient. The company uses IFS to ensure drilling equipment is... safe to operate. This helps protect workers and lets them return home safely. Borr Drilling values safety as its top priority. IFS supports both safety and effective drilling operations.

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BW Offshore - Oil & Energy - Large

Oslo, Norway

IFS enterprise software gave BW Offshore better control of project costs. The company uses IFS for finance, supply chain, projects,... maintenance, inventory, HR, and document management. IFS supports both onshore and offshore operations in 13 countries. BW Offshore upgraded to IFS Applications 10 for new features and improved efficiency. The company saw increased visibility, better project control, and maximized uptime.

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Borr Drilling - Oil & Energy - Medium

IFS helps Borr Drilling keep its equipment safe and operations efficient. Safety is the top priority for Borr Drilling. IFS... supports their goal of ensuring all equipment is safe to use. This helps Borr Drilling's people return home safely. The IT applications manager at Borr Drilling values IFS for supporting both safety and operational efficiency.

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Automotive Case Studies and Customer Success Stories with IFS Cloud

 

Bosch - Automotive - Very Large

Stuttgart, Germany

Bosch used the IFS Connected Worker platform to boost productivity. In less than a year, Bosch's plant saw a 54%... increase in mean time between repair. The company also achieved an 8% direct productivity gain. Bosch ran a pilot to measure these benefits. The solution met Bosch's needs for scale and innovation.

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Auto Windscreens - Automotive - Medium

Chesterfield, UK

IFS helped Auto Windscreens speed up invoicing from days to minutes. The company saw 99% uptime with reliable enterprise software.... Calls to the service desk dropped by 75% after mobile access was added. Scheduling became faster and more accurate. Business intelligence data is now easier to access.

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Bosch - Automotive - Very Large

Stuttgart, Germany

Bosch used IFS Connected Worker to boost productivity. In less than a year, one plant saw a 54% increase in... mean time between repair. Direct productivity rose by 8%. Bosch ran a pilot to measure benefits. The platform met Bosch’s large-scale enterprise needs. Results show clear gains in manufacturing efficiency.

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Auto Windscreens - Automotive - Medium

Chesterfield, UK

IFS helped Auto Windscreens speed up invoicing from days to minutes. The company saw 99% uptime with reliable enterprise software.... Calls to the service desk dropped by 75% after mobile access was added. Scheduling became faster and more accurate. Business intelligence data is now easier to access.

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Consumer Goods Case Studies and Customer Success Stories with IFS Cloud

 

Culligan Middle East - Consumer Goods - Large

Dubai, UAE

Culligan Middle East uses IFS Cloud ERP to automate data management and improve demand forecasting. The company streamlined operations and... enhanced finance management. IFS Cloud supports Culligan's sustainability initiatives. The solution helps Culligan meet KPIs within resource limits and timelines. Automated processes make information access simple and efficient.

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Akbar Brothers - Consumer Goods - Large

Colombo, Sri Lanka

IFS Applications helped Akbar Brothers, Sri Lanka’s top tea exporter, boost productivity and speed up customer order fulfillment. The company unified... its operations with a single enterprise system. Employee satisfaction improved after the software rollout. Akbar Brothers now meets customer needs faster and stays compliant with industry regulations. The solution supports all key business processes.

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Culligan Middle East - Consumer Goods - Large

Dubai, UAE

Culligan Middle East uses IFS Cloud ERP to improve customer service and meet KPIs. The company automates data management and... streamlines finance, demand forecasting, and material planning. IFS Cloud helps Culligan operate efficiently within resource limits and timelines. The solution also supports Culligan’s sustainability goals. Automated processes enable better decision making across operations.

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Akbar Brothers - Consumer Goods - Large

Colombo, Sri Lanka

IFS Applications helped Akbar Brothers, Sri Lanka’s top tea exporter, boost productivity and speed up customer order fulfilment. The company unified... its operations with a single enterprise system. Employee satisfaction improved after the IFS implementation. Akbar Brothers now meets customer needs faster and stays compliant with industry regulations. The director credits IFS for reliability and strong support.

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Government Administration Case Studies and Customer Success Stories with IFS Cloud

 

City and County of Swansea - Government Administration - Large

Swansea, UK

IFS assyst helped the City and County of Swansea merge two service desks in just 106 days. The council unified... corporate and school processes while keeping data separate. They met a tight deadline and improved internal service functions. The team became self-sufficient in managing IT services. This case shows fast ITSM deployment in government.

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City and County of Swansea - Government Administration - Large

Swansea, UK

IFS assyst helped City and County of Swansea merge two service desks in just 106 days. The council unified corporate... and school processes while keeping data separate. They met a tight deadline and improved internal service functions. The team became self-sufficient in managing IT services. The project delivered fast results for public sector IT management.

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Abu Dhabi Judicial Department - Government Administration - Large

Abu Dhabi, United Arab Emirates

IFS assyst helped Abu Dhabi Judicial Department replace manual processes with a digital system. The department integrated core applications and... monitoring tools for seamless operations. They now offer over 700 services across multiple departments. Service desk efficiency increased by 94%. SLA adherence improved by 90%.

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Financial Services Case Studies and Customer Success Stories with IFS Cloud

 

Azimut - Financial Services - Large

Milan, Italy

Azimut used IFS assyst to improve their service desk operations. They achieved a 57% increase in efficiency. Incident resolution times... became shorter. Service quality improved. Supplier engagement also increased. Azimut is the largest independent asset management company in Italy.

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Azimut - Financial Services - Large

Milan, Italy

Azimut used IFS assyst to improve their service desk operations. They achieved a 57% increase in efficiency. Incident resolution times... became shorter. Service quality improved. Supplier engagement also increased. Azimut is the largest independent asset management company in Italy.

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Entertainment Case Studies and Customer Success Stories with IFS Cloud

 

British Sky Broadcasting (BSkyB) - Entertainment - Large

London, UK

IFS Inventory Control System helps British Sky Broadcasting (BSkyB) manage its service lifecycle. BSkyB uses IFS for demand planning, order... fulfilment, and asset management. The system gives BSkyB full stock visibility and automates many tasks. Audit frequency dropped and partner systems now integrate with BSkyB. BSkyB can build its ideal stock management solution from modular components.

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British Sky Broadcasting (BSkyB) - Entertainment - Large

London, UK

IFS Inventory Control System helps BSkyB manage its service lifecycle. BSkyB uses IFS for demand planning, order fulfilment, and asset... management. The system gives full stock visibility and automates many tasks. Audit frequency dropped and partner systems now integrate with BSkyB. BSkyB plans to expand IFS use for job management and PDA features.

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Banking Case Studies and Customer Success Stories with IFS Cloud

 

Arab Bank - Banking - Large

Amman, Jordan

IFS assyst helped Arab Bank improve IT service management. The bank used a single CMDB for accurate data. They launched... a user-friendly platform in the local language. End-users gained more control and involvement. Service delivery and quality improved with best-practice IT processes.

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Arab Bank - Banking - Large

Amman, Jordan

IFS assyst helped Arab Bank improve IT service management. The bank used a single CMDB for accurate data. They launched... a user-friendly platform in the local language. End-users gained more control and involvement. Service delivery and quality improved with best-practice IT processes.

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Consumer Services Case Studies and Customer Success Stories with IFS Cloud

 

Cintas - Consumer Services - Very Large

Cincinnati, USA

Cintas used IFS assyst to set up a configuration management database (CMDB). This helped them see all their IT infrastructure... in one place. They now spot problems and changes faster. IT issues get solved more quickly. Security is stronger across their systems. Downtime has gone down since using the new CMDB.

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Cintas - Consumer Services - Very Large

Cincinnati, USA

Cintas used IFS assyst to set up a configuration management database (CMDB). This helped them see all their IT systems... in one place. They can now spot problems and fix them faster. The company understands how changes affect their business. Their IT security is stronger now. Downtime has gone down since using the new system.

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Hospital & Health Care Case Studies and Customer Success Stories with IFS Cloud

 

A German university hospital - Hospital & Health Care - Large

Germany

IFS assyst helped a German university hospital modernize IT service management to meet KRITIS compliance. The hospital, with 6,000 employees... and 40 clinics, faced slow manual processes and limited visibility. By implementing IFS assyst, they improved service access with a self-service portal and gained real-time reporting. The solution enhanced operational stability and reduced reliance on external support.

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A German university hospital - Hospital & Health Care - Large

Germany

IFS assyst helped a German university hospital modernize IT service management. The hospital has 40 clinics and 6,000 employees. Manual... processes slowed response times and limited visibility. With IFS assyst, the hospital improved service access using a self-service portal. They gained real-time reporting and better compliance with KRITIS standards. The solution increased operational stability and reduced reliance on external support.

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Information Services Case Studies and Customer Success Stories with IFS Cloud

 

Creditsafe - Information Services - Medium

Caerphilly, UK

Creditsafe used IFS assyst to improve its IT operations. The company made asset management better and increased automation. They also... added Slack integration. Service tickets are now resolved faster. Employees worldwide get better IT support. IT maturity has increased across the business.

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Creditsafe - Information Services - Medium

Cardiff, UK

IFS assyst helped Creditsafe improve IT operations. The company automated more tasks and integrated Slack. Asset management became easier. Service... ticket resolution times dropped. Employees worldwide now get better IT support. IT maturity increased across the business.

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Real Estate Case Studies and Customer Success Stories with IFS Cloud

 

Associa - Real Estate - Large

Dallas, USA

IFS Field Service Management helped Associa, the largest property management company, standardize work order processes. The unified IFS solution improved... customer satisfaction and increased billable hours. Associa gained better oversight of service level agreements. The company enabled future growth without extra overhead. IFS Success provided IT resources for strong system uptime and performance.

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Associa - Real Estate - Large

Dallas, USA

IFS Field Service Management helped Associa, a large property management company, standardize work order processes. The unified IFS solution improved... customer satisfaction and increased billable hours. Associa gained better oversight of service level agreements. The company enabled future growth without adding overhead. IFS Success provided IT resources for strong system uptime and performance.

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Apparel & Fashion Case Studies and Customer Success Stories with IFS Cloud

 

Clarks - Apparel & Fashion - Large

Street, UK

Clarks used IFS assyst to move from on-premise to cloud service management. They replaced manual email workflows and reduced system... maintenance. The new self-service portal handled over 9,000 monthly support emails. Service workflows became much faster. Clarks now has more agility and less overhead.

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Clarks - Apparel & Fashion - Large

Street, UK

Clarks used IFS assyst to move from on-premise to a cloud-based service management system. The company replaced manual email workflows... and reduced service desk overload. Clarks introduced a self-service portal that replaced over 9,000 monthly support emails. Service workflows became much faster, cutting hours down to minutes. The migration helped Clarks simplify operations and scale their business.

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Information Technology and Services Case Studies and Customer Success Stories with IFS Cloud

 

CommTel - Information Technology And Services - Medium

Melbourne, Australia

CommTel used IFS assyst to fix fragmented processes and operational silos. They unified service management across many locations. Real-time case... updates improved customer satisfaction. Advanced reporting helped leaders make better decisions. The company is now ready for future growth.

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CommTel - Information Technology And Services - Medium

Melbourne, Australia

CommTel used IFS assyst to fix fragmented processes and operational silos. They unified service management across many locations. Real-time case... updates improved customer satisfaction. Advanced reporting helped leaders make better decisions. CommTel is now ready for future growth with streamlined service management.

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Pharmaceuticals Case Studies and Customer Success Stories with IFS Cloud

 

Bial - Pharmaceuticals - Large

Porto, Portugal

Bial uses IFS as its ERP solution to manage pharmaceutical operations. The company relies on IFS for document management, especially... for drug submissions and compliance with FDA and ISO standards. Bial also uses IFS to support quality management for suppliers, returns, and refunds. The ERP system gives Bial agility, cost control, and centralized information. Bial is expanding IFS use to mobile platforms for better access.

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Bial - Pharmaceuticals - Large

Porto, Portugal

Bial uses IFS as its ERP solution to manage pharmaceutical operations. The company relies on IFS for document management, especially... for drug submissions and compliance with FDA and ISO standards. Bial also uses IFS to support quality management for suppliers, returns, and refunds. The ERP system gives Bial agility, cost control, and centralized information. Mobile access to IFS helps Bial work from anywhere.

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Mechanical or Industrial Engineering Case Studies and Customer Success Stories with IFS Cloud

 

Cimcorp - Mechanical Or Industrial Engineering - Medium

Ulvila, Finland

Cimcorp uses IFS Cloud to improve service management for global customers. The company leverages real-time analytics and IFS.ai to work... smarter. IFS Cloud supports Cimcorp’s fast global expansion with multi-region ERP. Automated expense and contact management help reduce costs. Built-in sustainability tracking supports Cimcorp’s environmental goals.

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Other Industry Case Studies and Success Stories with IFS Cloud

 

Copa Airlines - Airlines - Large

Panama City, Panama

IFS Maintenix helped Copa Airlines cut costs and reduce aircraft ground time. The airline replaced two old MRO systems with... one scalable cloud-based solution. They rolled out IFS Maintenix to 100 aircraft and over 1,300 users. Engineering modifications now take days instead of months. Copa Airlines gained more available flying time per aircraft.

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Cheer Pack North America - Packaging - Medium

Plymouth, USA

Cheer Pack North America used IFS. ai to improve operations. They gained complete stock visibility and real-time production data. The...solution connected sales, production, and warehouse teams. They expect to save over $1.5 million per year. Employees moved to higher skilled jobs, helping with labor shortages. Costs dropped due to time savings.

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CDF Corporation - Packaging - Medium

Plymouth, USA

IFS Cloud and Ultimo helped CDF Corporation digitize manufacturing and supplier management. The company achieved 80% labor savings in accounts... payable with robotic process automation. CDF automated procurement and improved shop-floor communication using real-time alerts. All frontline employees adopted IFS Connected Worker tools. The Evergreen model enabled zero downtime during system upgrades.

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Beijer Electronics - Industrial Automation - Medium

Malmo, Sweden

IFS helped Beijer Electronics cut maintenance and consulting costs by half. The company improved communication between its entities. Data-driven services... and predictive maintenance were enhanced. Beijer Electronics saw growth in business potential. The solution supported their industrial automation operations.

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Dalkia Electrotechnics - Electrical Engineering - Medium

France

Dalkia Electrotechnics chose IFS Cloud to unify its operations. The company needed a single, integrated ERP system that could scale... across divisions. IFS Cloud ERP now supports 120 employees, with plans to expand to 500 users. The solution offers broad functional coverage and personalized features. Dalkia Electrotechnics delivers sustainable electrical solutions as part of the EDF Group.

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Copa Airlines - Airlines - Large

Panama City, Panama

IFS Maintenix helped Copa Airlines cut costs and reduce aircraft ground time. The airline replaced two old MRO systems with... one scalable cloud-based solution. They rolled out IFS Maintenix to 100 aircraft and over 1,300 users. Engineering modifications now take days instead of months. Copa Airlines gained more available flying time per aircraft.

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Cheer Pack North America - Packaging - Medium

Plymouth, USA

Cheer Pack North America used IFS. ai to improve operations. They gained complete stock visibility and real-time production data. The...solution connected sales, production, and warehouse teams. Cheer Pack expects to save over $1.5 million per year. Employees moved to higher skilled jobs, helping with labor shortages. Costs dropped due to time savings.

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Beijer Electronics - Industrial Automation - Medium

Malmo, Sweden

IFS helped Beijer Electronics cut maintenance and consulting costs by 50%. The company improved communication between its entities. Data-driven services... and predictive maintenance were enhanced. Business potential grew with the new solution. Beijer Electronics is a multinational technology company focused on industrial automation.

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Babcock International Group - Aerospace And Defense - Very Large

London, UK

IFS helps Babcock International Group manage materials, sub-contracts, costs, and labor in one system. Staff and customers see project status... in real time. IFS Lobbies make priorities clear for everyone. The platform is easy for daily and occasional users. Mobile work orders boost efficiency across teams.

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Aircraft Accessories & Components Company (AACC) - Aerospace - Medium

Jeddah, Saudi Arabia

IFS ERP and MRO solutions helped Aircraft Accessories & Components Company (AACC) boost productivity by 50%. AACC used IFS technology... to support their growth strategy. The company saw lower costs and faster operations after implementation. The CEO credits IFS for driving these improvements. AACC set a new industry benchmark with these results.

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Customer Success Stories of IFS Cloud

 

Arab Tank Terminals Ltd. - Bulk Liquid Storage - Medium

Arab Tank Terminals Selects IFS Cloud with IFS.ai as ERP Platform

Saudi Arabia

Arab Tank Terminals Ltd. (ATTL) has selected IFS Cloud, embedded with IFS.ai, as its ERP platform to support its digital... transformation. The implementation aims to unify ATTL's finance, procurement, supply chain, and other key functions, enhancing operational visibility and decision-making. Key factors for choosing IFS include its asset and maintenance management capabilities.

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Kitron Group - Electronics Manufacturing Services - Large

Agentic digital worker adoption in aerospace accelerates, says IFS

IFS reports that Kitron Group, an electronics manufacturing services provider, is deploying IFS's digital workers across its sites to automate purchase-to-order processes. This deployment, integrated... into Kitron's existing systems, has already identified and corrected long-standing data errors, demonstrating the effectiveness of IFS's AI-powered solutions in enhancing operational efficiency.

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BF Global Group - Logistics - Large

IFS Softeon Announces Successful First Go-Live with BF Global Group in ...

IFS Softeon successfully deployed its warehouse management system at BF Global Group's first distribution center in Europe. This marks the... initial phase of a broader rollout across Europe, enhancing BF Global Group's logistics operations with improved visibility and efficiency. The collaboration aims to create a scalable logistics network, supporting growth and customer onboarding.

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China Airlines, Coca-Cola, Drydocks World, First Solar, Flynn Canada, JVCKENWOOD, Kodiak Gas Services, Miele, ShinMaywa Industries, The Waldinger Corporation, William Grant & Sons - Various - Very Large

IFS Reports Strong H1 2026 Growth as Customers Scale Industrial AI ...

IFS reported a 25% year-on-year ARR growth in H1 2026, driven by increased adoption of its Industrial AI solutions across various sectors. Key customers like... China Airlines and Coca-Cola have implemented IFS's AI capabilities to enhance operational workflows. The company also expanded its ecosystem with strategic partnerships and acquired Softeon to strengthen its supply chain offerings.

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Chelsea Football Club - Sports - Very Large

IFS and Chelsea FC Announce Landmark Agreement to Embed Industrial AI Across Premier League Football Operations

London, UK

IFS and Chelsea FC have entered a landmark agreement to integrate IFS's Industrial AI technology across Chelsea's operations. Initially focusing on... finance and procurement, the partnership aims to enhance operational efficiency and set a new standard in elite sports technology. This multi-year rollout will leverage IFS's AI capabilities to drive performance and growth, positioning Chelsea as a leader in operational advancement within football.

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Chelsea Football Club - Sports - Very Large

IFS and Chelsea FC Announce Landmark Agreement to Embed Industrial AI ...

London, UK

IFS has entered a landmark agreement with Chelsea Football Club to embed its Industrial AI technology across the club's operations. Initially focusing on... finance and procurement, the deployment will expand to asset management and facility operations. This partnership aims to enhance Chelsea's operational efficiency and set a new standard for technology use in elite sports.

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Rauma Marine Constructions selects IFS Cloud to power next phase of shipbuilding innovation

Rauma Marine Constructions has chosen IFS Cloud to enhance its shipbuilding operations, aiming to improve project visibility and reduce vessel build times. The deployment will... integrate project management, procurement, and logistics, enabling better decision-making and control over complex naval and icebreaker programs.

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IFS and NEC to Deploy Next-Generation Core System IFS Cloud for Hoshizaki

IFS and NEC are collaborating to deploy IFS Cloud as the next-generation core system for Hoshizaki Corporation. This implementation aims... to replace Hoshizaki's legacy ERP systems, supporting over 700 users and enhancing manufacturing optimization through AI. The upgrade will streamline operations, reduce customization, and provide a scalable ERP platform for future growth.

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Source Logistics Selects IFS Softeon WMS, Supported by Alpine Supply ...

Source Logistics has chosen IFS Softeon as its enterprise warehouse management system (WMS) to support its rapid nationwide expansion. The decision was... made due to Softeon's expertise in serving third-party logistics providers and its robust API-driven integration capabilities. The rollout, supported by Alpine Supply Chain Solutions, will begin at Source's Montebello, California facility, setting a standard for future implementations.

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CoolDrive Auto Parts Powers Up Its Supply Chain with ifs Softeon ...

CoolDrive Auto Parts has chosen IFS Softeon as its warehouse management system provider to enhance its supply chain operations. The integration with... AutoStore automation and ThreeSixty Supply Chain Group's expertise will improve fulfillment speed and inventory accuracy. This strategic deployment supports CoolDrive's growth by optimizing order picking and reducing manual handling.

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JVCKENWOOD Corporation Selects IFS Cloud to Modernize Global Manufacturing Operations

JVCKENWOOD Corporation has chosen IFS Cloud as its new ERP and MES platform to modernize global manufacturing operations. This AI-enabled solution... will replace fragmented legacy systems, enhancing operational standardization and supply chain visibility. The implementation, in partnership with Dream Incubator, will begin pilot operations in April 2027, supporting JVCKENWOOD's strategic transformation in the mobility and electronics sectors.

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IFS to partner with Sri Lanka Cricket for ICC Men's T20 World Cup 2026 - Cision News

IFS has partnered with Sri Lanka Cricket as the official team sponsor for the ICC Men's T20 World Cup 2026. This collaboration will... enhance IFS's brand visibility, showcasing its commitment to Sri Lanka and its role as a major technology employer. The IFS brand will feature prominently on the team's outfits during the tournament, which is expected to reach a global audience of 2.5 billion viewers.

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Dixstone Selects IFS Cloud to Power Global Offshore Operations

Dixstone has chosen IFS Cloud to enhance its global offshore operations, aiming for operational excellence and sustainability. The deployment will... modernize Dixstone's operations across 10 countries, leveraging Industrial AI for safety and innovation. IFS Cloud will provide real-time project control and predictive maintenance, supporting Dixstone's strategic goals in the offshore energy sector.

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Cadillac Formula 1 Team Partners With IFS - SMBtech

Cadillac Formula 1 Team partners with IFS to enhance their operations using IFS's AI-powered software solutions. This collaboration aims to... improve performance and efficiency in the team's racing strategies.

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IFS Cloud to Power Bjelin Group Global Supply Chain and Manufacturing Operations

Bjelin Group will implement IFS Cloud to enhance its global supply chain and manufacturing operations. This strategic move aims to... modernize Bjelin's processes across supply chain, manufacturing, finance, procurement, and maintenance, supporting its growth strategy. The implementation, led by Addovation, will improve visibility, efficiency, and scalability, enabling Bjelin to manage operations from raw timber to finished products.

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