IFS Cloud Overview
IFS enterprise software solutions focus on delivering tailored business tools to enhance service delivery. A standout feature is its Industrial AI™, branded as IFS.ai, which provides AI-powered solutions specifically designed for various industries. This technology helps businesses orchestrate resources more effectively, adapting to the unique demands of field service management. The platform supports companies in optimizing their operations by leveraging AI to make informed decisions, improving service outcomes. IFS also emphasizes customer testimonials and real-world applications, showcasing its practical impact on daily operations.
Use Cases
Customers recommend Contract Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using IFS Cloud.
Business Priorities
Enhance Customer Relationships and Improve Visibility are the most popular business priorities that customers and associates have achieved using IFS Cloud.
IFS Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
IFS Cloud works with different mediums / channels such as Mobile.
Reviews
"...IFS was able to demonstrate that they not only had the end-to-end customer management, scheduling and booking and field operation capabilities, but also the expertise and skills needed to apply its IFS Customer Engagement and intelligentMobile components to create a next generation customer service platform that was specific to our business...." Peer review by Richard Wilcox, Operations Manager, Express Medicals
IFS Cloud, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
IFS Cloud offers enterprise software solutions for ERP, EAM, and Field Service Management. Customer experiences are enhanced through a single platform.
Popular Business Setting
for IFS Cloud
Top Industries
- Information Technology and Services
- Manufacturing
- Entertainment
Popular in
- Small Business
- Mid Market
- Enterprise
IFS Cloud is popular in Information Technology And Services, Manufacturing, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on IFS Cloud Use Cases
Why is IFS Cloud the best choice for Contract Management?
How does IFS Cloud address your Engagement Management Challenges?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well IFS Cloud solved their Field Service Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Case Studies
CASE STUDY Doppelmayr
Video
Enterprise Asset Management Insights in IFS Cloud (Demo)

IFS Cloud Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (18) |
Custom Reports | Read Reviews (30) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (18) |
Custom Reports | Read Reviews (30) |
IFS Cloud Integrations
IFS Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for IFS Cloud
Overall Risk Meter
Top Failure Risks for IFS Cloud
IFS World Operations AB News
IFS appoints Kriti Sharma as CEO of Nexus Black
IFS has appointed Kriti Sharma as CEO of Nexus Black, its AI innovation accelerator. This strategic move aims to enhance IFS's leadership in Industrial AI, focusing on developing agentic AI systems for industries like manufacturing and energy. Sharma, an AI expert with experience at Thomson Reuters and Sage Group, will lead efforts to deliver scalable, industry-specific AI solutions.
IFS Appoints Kriti Sharma as CEO of Nexus Black, Expands AI leadership Team
IFS has appointed Kriti Sharma as CEO of Nexus Black, emphasizing its focus on Industrial AI. Sharma, an AI leader with a history at Thomson Reuters and Sage Group, will lead Nexus Black in developing agentic AI systems for industries like manufacturing and energy. This move is part of IFS's strategy to enhance its AI capabilities and deliver industry-specific solutions.
IFS The Loops Acquisition Ignites Industrial AI Agents Revolution
IFS has acquired TheLoops, enhancing the integration of autonomous AI agents in industrial operations. This acquisition combines IFS's enterprise expertise with TheLoops's real-time orchestration tools, creating a platform that autonomously manages and optimizes industrial processes. The move positions IFS at the forefront of enterprise software evolution, emphasizing efficiency and control in manufacturing environments.
IFS acquires TheLoops to power worlds first industrial AI agents
IFS has acquired TheLoops, an AI-powered customer experience platform, to accelerate the launch of the worlds first industrial AI agent workforce. This move will integrate TheLoops real-time AI and automation capabilities into IFSs enterprise software, enabling mission-critical operations to deploy intelligent agents across asset management, service, and manufacturing. The acquisition strengthens IFSs position in industrial AI and expands its portfolio for global enterprise customers.
IFS World Operations AB Profile
Company Name
IFS World Operations AB
Company Website
https://www.ifs.com/us/HQ Location
300 Park Boulevard, Suite 555, Itasca, IL 60143 US