Real-World Case Studies and Customer Success Stories with Hearsay Social

Yext helped Fitness First boost its online visibility. The company saw a 31% increase in clicks on its listings in... one year. Clicks to the website grew by 51%, and clicks for directions rose by 25%. Fitness First improved its review response rate from 32% to 60%. The average rating of its locations also increased by 0.1 stars. Yext made it easy to update store data and respond to reviews across platforms.
Show More..

Yext helped CorePower Yoga manage brand information for over 220 locations. The company saw an 18% increase in clicks in... one year. Yext enabled consistent and accurate communications across all online platforms. CorePower Yoga expanded its brand presence through the Yext directory network. The company removed nearly 2,000 duplicate listings and improved customer communications with brand-verified answers.
Show More..

Yext helped Club Pilates manage information for over 615 locations across the USA and Canada. The company reduced its new... studio onboarding process from 30 steps to 5. With Yext, Club Pilates saw a 23% annual growth in listing clicks and a 56% annual increase in call clicks. The brand gained over 37 million listing impressions in 21 months. Yext also enabled Club Pilates to monitor and respond to customer reviews from one dashboard.
Show More..

Central England Co-operative used Yext to improve its digital experience. The company wanted to help customers find information online more... easily. Yext Search Experience Cloud let them answer thousands of questions each month. About 75% of search queries were about products. Customers now get direct answers from the brand’s website, reducing calls and costs. The team uses Yext’s Knowledge Graph to manage information across all digital channels.
Show More..

California Closets used Yext Pages, Listings, and Knowledge Graph to manage 1,655 designers across 182 showrooms. Before Yext, manual updates... for each location's website were slow and hard. With Yext, local teams now control their content and keep information current. The company saw a 45% increase in Google search impressions and 62,800 profile updates in one year. Yext helped California Closets improve local SEO, boost customer visits, and keep brand information accurate across all locations.
Show More..

Yext Listings helped Booker Group boost its Google visibility by 12% in one year. The company managed 7,171 locations and... over 21,000 listings across 34 platforms. Markenneutral impressions rose by 38%, reaching new customers. Booker updated 207,000 listing details and saw 3.48 million online interactions. 2.8 million customers used directions to visit stores. Yext enabled easier listing management and improved local search for independent retailers.
Show More..

Three Mobile used Yext to improve its website search and provide verified answers to customers. This led to a 42%... reduction in online support contacts in just two weeks. Three also saw a 25% increase in Google listing clicks and a 39% rise in website clicks. The Yext platform helped Three quickly update information and respond to customer needs. Real-time insights from Yext allowed Three to better understand customer behavior and improve the digital experience.
Show More..

Specsavers used Yext to improve its digital presence and drive more appointment bookings. Before Yext, Specsavers managed store data manually... and could not track traffic from third-party sites. After switching to Yext, Specsavers saw a 34% year-over-year growth in monthly clicks, up from 9% before. The company also gained a 20% increase in monthly visits to store pages from organic search. Yext helped Specsavers collect and monitor thousands of customer reviews, boosting its online reputation.
Show More..

Yext helped Sofology fix thousands of inaccurate store listings. This made it easier for customers to find the right store.... In the first year, Sofology saw a 33% increase in clicks to listings. The next year, clicks grew by 95%. Sofology achieved a 7x ROI from increased foot traffic. Accurate listings also helped during COVID-19 store changes.
Show More..

Yext helped Sorbet, a South African beauty salon and retail franchise, boost local search visibility. Sorbet used Yext to manage... over 200 franchise locations and five sub-brands. With Yext, Sorbet saw a 22% increase in 'Get Directions' clicks and a 138% rise in unbranded 'salon near me' searches on Google. The platform also improved their average review rating and made it easier for franchisees to manage web pages and social media. Yext's tools gave Sorbet a measurable edge over competitors in digital marketing.
Show More..

Yext Listings helped Oniverse, formerly Calzedonia Group, automate and centralize data management for over 5,300 stores in 56 countries. The company unified... brand data across 158 digital platforms, updating more than 800,000 data points. In six months, Oniverse saw a 74% increase in website click-through rate, a 54% rise in Google search views, and a 36% boost in organic traffic from non-branded queries. Employees saved time on manual updates and improved local activation strategies. Customers received consistent, accurate information online and in stores.
Show More..

Yext helped Massage Envy centralize business information for over 1,170 franchise locations. Before Yext, each region managed its own data,... leading to inconsistent listings and manual updates. With Yext, Massage Envy now manages all location details, reviews, and digital marketing from one platform. This change enabled just two people to handle review responses for nearly 1,200 sites. Since using Yext, Massage Envy saw 36 million clicks to listings and a 32% year-over-year growth rate. The platform also supports analytics, chatbot integration, and franchisee education.
Show More..

Yext helped HMV manage online listings and reviews for all its UK stores. HMV used to update store information manually... across seven platforms, leading to errors and outdated info. With Yext, HMV automated 80,000 content updates to 7,500 listings, including 60,000 updates to store hours. HMV responded to 100% of reviews within 48 hours and doubled clicks on listings in two years. The brand saw a 20% boost in sentiment score and a quarter-star increase in average review rating.
Show More..

Great Clips uses Yext to manage digital information for over 4,400 salons. Before Yext, each location updated details separately, leading... to errors and inconsistent data. With Yext, Great Clips updates hours, pricing, and waitlist info in real time across all platforms. Centralized review management helps keep the brand voice consistent and responses fast. Customers now find accurate, up-to-date information, which builds trust and drives more visits.
Show More..

G-Star RAW used Yext to manage business listings and customer reviews across 350+ locations in 39 countries. The brand made... over 324,000 listing updates and pulled in 19,000+ reviews. In 34 months, G-Star RAW drove 1.5 million clicks to its listings, with 16% year-over-year growth. Website clicks grew by 19% and phone call clicks by 24%. Yext helped G-Star RAW save time, improve brand reputation, and boost local search visibility.
Show More..

Yext helped Fitness First boost its online visibility. The fitness chain saw a 31% increase in clicks to listings in... the first year. Direction clicks grew by 25% and website clicks by 51%. Online response rates jumped from 32% to 60%. Yext made it easy for Fitness First to update location data and respond to reviews. The solution unified brand information across search engines and voice assistants.
Show More..

FANCL used Yext Search to improve its website search experience. The company wanted to help users find the right content... and products quickly. With Yext's natural language technology, users now get more relevant results for their queries. FANCL saw a 1.42x increase in average engagement time per session year-over-year. The marketing team can now track popular keywords and discover new content opportunities.
Show More..

Yext helped CorePower Yoga manage brand information for over 220 locations. The company saw an 18% year-over-year increase in clicks.... Yext automated updates for local listings, keeping phone numbers and addresses accurate. CorePower Yoga suppressed nearly 2,000 duplicate listings. The solution improved brand presence and customer communication across search engines.
Show More..

Yext helped Club Pilates manage information for over 615 locations. The company reduced new studio onboarding steps from 30 to... 5. Club Pilates saw a 23% year-over-year growth in clicks to their listings. They gained 37 million listing impressions in 21 months. Yext enabled franchisees to control online info and respond to reviews. Club Pilates now ranks for more unbranded search queries, driving new business.
Show More..

Yext helped CeX manage reviews and store data across 638 locations. CeX saw a 47% increase in review response rate... and responded to 8,430 reviews in 12 months. Their average review rating rose by 6%, from 4.15 to 4.4. CeX gained 190 million Google search impressions in one year. GenAI-powered workflows made review management faster and more efficient.
Show More..

Yext Search Experience Cloud helped Central England Co-operative answer thousands of digital questions. Nearly 70% of queries now get rich... Knowledge Graph results. Product questions make up about 75% of all searches. Customers find product and service info directly on the site, reducing call volume. Yext became the single source of truth for digital data and improved online engagement.
Show More..

Yext helped Boulanger manage local information for 223 stores in France. The platform improved digital visibility and led to a... 30% increase in non-branded clicks. Store teams used a mobile web app to update local content and engage with customers. This made it easier for shoppers to find accurate store details online. More online searches turned into in-person visits, connecting digital and in-store experiences.
Show More..

Denny's used Yext to boost its online visibility and attract more customers to its restaurants. The company saw a 174%... increase in local page impressions and a 36% rise in clicks on listings. Yext helped Denny's keep its brand information accurate and consistent across digital platforms. Franchisees could update local pages and social media, improving local engagement. Denny's also used Yext Reviews to gather customer feedback and improve local SEO. Over 73 million clicks were generated on Denny's listings after adopting Yext.
Show More..

Yext helped Church's Chicken boost its online brand presence. The company saw a 218% increase in listing impressions and a... 12.84% rise in online conversion rates. Clics for directions grew by 20%, website clicks by 21%, and call clicks by 55%. Yext solutions generated about $17.6 million in annual revenue, with $3.7 million from clicks for directions. Church's Chicken now manages its digital footprint across 175 global directories, improving customer experience and visibility.
Show More..

Yext helped Burger King France standardize and control online information for all its restaurants. Before Yext, Burger King France relied... on a third party to manage digital data, leading to inconsistencies. With Yext, they centralized updates for hours, addresses, and menus, making information accurate everywhere. Each restaurant can now respond directly to online reviews, improving customer satisfaction. This shift supported Burger King France's move to cross-media marketing and better met changing consumer habits.
Show More..

Yext helped Caribou Coffee manage over 500 store listings and keep information up to date across 175 online services. Caribou Coffee used... Yext to quickly update store hours and product launches, even during the COVID-19 pandemic. The team collected more than 142,000 new customer reviews and maintained a 4.15-star average rating. Yext made it easy for Caribou Coffee to respond to customer feedback and reduce calls to customer service. The solution saved time and let staff focus on serving coffee, not fixing online errors.
Show More..

Yext helped Marston's increase website search volume by 260%. The click-through rate on their site rose by 330%. Marston's used... Yext's CMS, listings, and site search to manage data for 1,000 locations. They made over 170,000 updates to location entries in one year. With Yext, Marston's monitored 400,000+ reviews and raised their average star rating from 3.9 to 4.3. Structured data answered 96% of site queries, improving guest experience and conversions.
Show More..

Yext helped Fazoli’s triple its online sales after launching a digital transformation. Fazoli’s used Yext to manage location data, menu... listings, and reputation across 220 restaurants. The company saw a 3.6x increase in online sales and a 21% drop in website bounce rate. Clicks from brand-neutral searches grew by 32%, and first-party review generation rose by 74%. Franchisees now update menus and respond to reviews directly, improving customer experience and operational efficiency.
Show More..

Yext helped Taco Bell boost its visibility in local search results. Taco Bell used Yext to manage and update listings... for over 7,000 locations. The team saw more impressions and clicks from unbranded search terms like 'tacos' and 'drive-thru.' Yext made it easy to update business info across Google, Apple, and Bing. Taco Bell now ranks in the top three for many local searches, driving more customers to stores. Yext Analytics gave Taco Bell new insights into store performance and search trends.
Show More..

Yext helped Rossopomodoro manage data for over 100 restaurants. The platform enabled franchisees to update menus, addresses, and phone numbers... easily. Rossopomodoro used Yext to keep information consistent across 200+ publishers, boosting SEO and local search visibility. In six months, they made 4,500 changes and shared 28,000 updates, saving 354 hours monthly. Map views rose by 56%, and get directions clicks increased by 36%. Store locator and local page views grew by 66%, with a 57% rise in call-to-action clicks.
Show More..

Yext helped Qdoba Mexican Eats update over 166,000 website links and clean up duplicate listings after a rebrand. In just one... month, Qdoba received more than 16,000 online orders through Yext-powered menus. This led to a 14.4X return on investment. The platform made it easy to update menu items and location details. Customers now find accurate information and answers faster online.
Show More..

Yext helped Church's Chicken boost its online visibility and customer engagement. The restaurant chain saw a 218% increase in listing... impressions and a 55% rise in clicks-to-call. Church's Chicken used Yext to update brand information across 175 digital services and track conversions. This led to an annualized $17.6M in revenue from digital actions. The brand now reaches more customers through improved search and digital ordering.
Show More..

Yext helped Burger King France standardize its restaurant information online. The platform let them manage and publish verified data from... one place. This improved how customers find Burger King France in search. Each restaurant can now respond to online reviews and boost customer satisfaction. Yext made it easier to keep information consistent across all locations.
Show More..

Yext helped Marston's, a UK restaurant brand, boost its digital presence. After implementing Yext Site Search, Marston's saw a 260%... increase in website search volume and a 330% rise in clickthrough rate. The company used Yext's CMS and Location Listings to manage data for over 1,000 locations, making 170,000 updates in 2020. With Yext Reputation Management, Marston's monitored 400,000 reviews and raised its average star rating from 3.9 to 4.3. Yext solutions now drive Marston's business strategy and KPIs.
Show More..

Yext helped Salvatore's Old Fashioned Pizzeria boost online visibility and drive more orders. The company fixed over 1,400 profiles and... removed 200 duplicate listings. Salvatore's saw a 38% year-over-year increase in listing clicks and a 39% rise in customer actions. They also collected 1,000 new reviews in six months. Yext made it easier to manage menu data and respond to customer feedback across 30+ locations.
Show More..

Caribou Coffee uses Yext Knowledge Graph to manage information for over 500 stores in the USA. Before Yext, they relied... on spreadsheets and multiple systems, which made updates slow and unreliable. With Yext, they keep menus, hours, and service details accurate across all channels. Store teams can quickly update info about closures or product availability. This builds customer trust and helps Caribou Coffee grow while keeping customers informed.
Show More..

Yext helped Domino's manage listings and pages for nearly 7,000 franchise locations in the USA. Domino's needed a way to... keep store information, like holiday hours, accurate across all locations. Yext provided a single platform to update business details and local pages quickly. This reduced the workload for franchise owners and the marketing team. Domino's also improved internal reporting with fast, reliable data from Yext.
Show More..

Wingstop used Yext to build AI-optimized local pages for each restaurant. They already had accurate listings and reviews managed with... Yext. The new solution let them launch location pages in just a week. The marketing team can now update offers and campaigns fast, without developers. Each page is structured for AI search, helping Wingstop show up in direct answers and recommendations. This connected system keeps their brand visible and up to date everywhere guests search.
Show More..

Yext gave MAX Burgers control over their brand and location data online. Before Yext, MAX struggled with fragmented vendors and... lacked clear insights. With Yext, they now manage information from one place and monitor their reputation. MAX saw a 40% year-over-year increase in listing clicks, 64% more website clicks, and 26% more phone call clicks. Restaurant managers now focus on service, not fixing online info.
Show More..

Yext helped Häagen-Dazs boost organic search results and drive more foot traffic to its shops. The brand saw a 75%... year-over-year increase in website clicks and a 25% lift in seasonal foot traffic at locations using Yext Pages. Franchisees gained tools to manage online presence and reviews, leading to a 40% increase in review volume. Yext enabled 170,000 updates to business information, making it easier for customers to find accurate details online. Häagen-Dazs reduced phone calls by 236% during peak season, showing customers found what they needed online.
Show More..

Yext helped Graeter's Ice Cream update store listings and monitor reviews. The company saw a 31% increase in listing clicks... and a 45% boost in clicks-to-call. Graeter's used Yext to keep information accurate across 55 locations and 175 digital services. The team monitored nearly 5,000 customer reviews to improve service. Yext made it easy for Graeter's to communicate quickly with customers during uncertain times.
Show More..

Yext helped Five Guys fix missing and incorrect listings across 1,800+ locations. Five Guys used Yext to manage listings, reviews,... and pages from one dashboard. The company saw a 172% growth in clicks to its listings since 2019. Unbranded Google impressions grew 2.9x, and unbranded query rankings rose 33%. Five Guys now responds to reviews centrally and updates information quickly for better customer engagement.
Show More..

Yext helped Caribou Coffee manage information for over 500 locations. The company used Yext to update store hours, addresses, and... menu items across digital platforms. Caribou monitored and responded to over 142,000 new customer reviews, maintaining a 4.15-star average rating. Yext's tools saved Caribou six months of development time for Order Ahead features. During the pandemic, Caribou quickly updated protocols and kept customers informed online.
Show More..

Yext helps Bojangles manage over 2,000 locations and 600,000 listings updates each year. The digital team saves 58,000 hours annually... with bulk content uploads and streamlined workflows. Bojangles achieved a 9.2x ROI in 2023 using Yext's Brand Visibility Platform. 95% of menu item searches return structured answers, improving customer experience. Yext also enables better review management and localized marketing for franchisees.
Show More..

Yext helped Ben & Jerry's manage Free Cone Day event info across 580+ locations. Using Yext, they created 200 events... and 800 listings in just 2 hours, saving over 200 hours of manual work. The campaign drove 6 million event impressions and 128,000 RSVPs on Facebook. On Free Cone Day, Ben & Jerry's served 1.3 million free scoops. Yext made it easy to update hours and event details everywhere online.
Show More..

Yext Listings helped IHG Hotels & Resorts manage over 332,000 listings across 176 publishers. IHG used Yext to keep information... for 6,500 hotels accurate and up to date. This saved thousands of staff hours and improved data consistency across platforms like Google and TripAdvisor. IHG saw a 13% increase in listing views and a 4% rise in annual listing actions. The partnership also led to over 1 billion Google listing views and more than 20 million actions.
Show More..

Yext helped Brookdale update and manage brand information for over 1,100 senior living facilities. Brookdale used Yext to keep names,... addresses, and phone numbers accurate across 175 digital services. The company corrected 48,000 addresses, 10,000 phone numbers, and added 240,000 photos. Brookdale saw a 76% increase in listing presence after using Yext. The platform made it easy to keep information current and improved online visibility for families searching for care.
Show More..

Yext helped Accor boost its online presence and search ranking. Accor saw a 30% increase in listings impressions and a... 38% rise in website clicks year-over-year. The company doubled its landing page conversion rate and generated 100,000 landing pages in 18 languages in just 6 months. Accor also improved its share of non-branded search traffic to 56%. Real-time hotel status updates and content automation with AI further enhanced digital growth.
Show More..

Yext helped Whitbread Restaurants boost their online visibility. After using Yext, they saw a 55% rise in Google Search views... and a 52% jump in Google Maps views. Clicks on their listings grew by 33% year over year. Whitbread updated over 18,000 listings and corrected thousands of addresses and phone numbers. Yext made it easy for them to keep brand information accurate across many platforms.
Show More..

Yext helped The Langham Hotels manage listings and reviews across nearly 40 locations. The platform let them update business info... on over 150 touchpoints and respond to customer reviews. In 13 months, The Langham saw over 3 million clicks to its listings and 10% year-over-year growth. They also achieved 9% growth in website and direction clicks, and 24% growth in phone call clicks. Yext's tools improved their digital customer experience and brand consistency.
Show More..

Yext helped Premier Inn update 16,000+ addresses and add over 4,800 new listings across 350 UK locations. Premier Inn used... Yext to manage brand information on Google, Apple Maps, Bing, and more. The solution improved local search presence and made review monitoring easier. Premier Inn's marketing team now tracks and responds to reviews from one dashboard. This led to better impressions, more bookings, and improved customer satisfaction.
Show More..

Yext helped Everyone Active manage 234 locations and boost their online presence. They saw a 12% increase in Google Search... impressions, reaching 27.6 million annually. The team improved their review response rate from 2% to 96% using Yext Reviews. Over 4.1 million direction clicks showed stronger customer intent. Everyone Active now manages listings and reviews across 72 publishers, making their brand more visible and trusted.
Show More..

Yext helped Accor boost its digital presence. Accor saw a 30% increase in Listings impressions and 38% year-over-year growth in... website clicks. The company doubled its destination page conversion rate and increased unbranded search traffic to 56%. Accor created 100,000 landing pages in 18 languages, driving a 109% rise in Google impressions and a 103% increase in click-through rates. Real-time hotel status updates and reduced paid search reliance improved efficiency.
Show More..

Yext helped Speedy, a leading French automotive maintenance brand, improve its digital presence. Speedy used Yext to update and manage... information for nearly 500 locations across France. The platform enabled real-time updates for store hours, contact details, and service offerings. During the pandemic, Yext ensured customers received accurate information online. Speedy maintained steady online traffic and in-center visits, supporting essential workers and the public.
Show More..

Yext helped InstaVolt optimize over 750 EV charging locations. InstaVolt saw an 85% increase in Google search impressions after using... Yext. The company improved its average star rating by 8% year-over-year. InstaVolt responded to 100% of reviews across all managed sites. Over 610,000 user actions and 44.6 million search impressions were recorded in one year. Yext made InstaVolt’s charging stations easier to find and boosted brand trust.
Show More..

Yext helped SIXT manage data for 1,712 locations across 100+ platforms. SIXT used Yext to keep business info up to... date everywhere customers search. In 6 months, Yext analyzed 18,000 reviews for SIXT. SIXT saw a 29% increase in Google Customer Actions in the first 6 months. The company improved online visibility and responded to reviews in real time. Custom dashboards let SIXT track KPIs and star ratings by location.
Show More..

Yext helped Pendragon, a leading automotive retailer, boost its digital presence. Pendragon used Yext Listings and Competitive Intelligence to update... dealership information in real time across 200 networks. This led to a 32% increase in Google search views and a 17% rise in website clicks from Google listings. Google Maps visibility grew by 66%. Pendragon also saw a 53% increase in share of intelligent search for tracked keywords and a 145% jump for service-related keywords.
Show More..

Yext helped Joe Hudson's Collision Center manage brand visibility during rapid growth to 255 locations. The company unified 16,000 listings... across 82 platforms and responded to over 12,000 reviews in 12 months. Yext automation boosted their average star rating to 4.64, up 4% year-over-year. Review response rates increased by 18%, reaching nearly 100%. The platform drove 3 million Google Search impressions and 703,000 digital engagements.
Show More..

Yext helped a leading automotive repair brand manage digital presence for 288 franchise locations. The brand centralized listings, reviews, and... social content using Yext. They responded to 135,000 customer reviews and achieved a 97% review response rate. Google Search impressions rose to 27.4 million, with 78% from unbranded queries. Only three team members now manage all listings, reviews, and content, driving efficiency and new customer discovery.
Show More..

Connected Kerb used Yext to manage over 55,000 listings and 2,000+ location pages as they grew from 50 to 1,700+ EV charging sites. Yext enabled real-time... updates and accurate information across all locations, improving local search visibility. The company saw a 39% increase in Google Listings impressions and a 44% rise in unbranded search impressions. Direction clicks grew by 24% year-over-year, and website clicks increased by 27%. Connected Kerb responded to 100% of Google reviews, boosting trust and rankings.
Show More..

Yext helped Belron International manage brand information for over 2,400 locations across 30+ countries. Belron used Yext to update branch... details, phone numbers, and business descriptions on 100+ digital platforms. In Germany, Carglass saw a 24% year-over-year increase in clicks on listings within six months. Over 80% of searches were unbranded, driving more online bookings. Local marketing teams could quickly update information, improving search discoverability and customer experience.
Show More..

Yext Search helped LasikPlus answer over 8,500 patient questions online. The site’s search click-through rate rose above 25%. Patients now... find clear answers about LASIK surgery, costs, and insurance. LasikPlus improved its on-site search so patients stay on their website. During COVID-19, Yext Listings let LasikPlus update info across 175 digital services. This made it easy to show which clinics were open or offered video consultations.
Show More..

Yext Knowledge Graph helped Ochsner Health manage data for over 5,000 providers across 46 hospitals and 370 centers. Before Yext, Ochsner... struggled with manual, fragmented data updates and inconsistent provider profiles. With Yext, they automated workflows, centralized provider data, and improved search for patients. The solution enhanced SEO, made website searches more accurate, and improved the patient experience. Ochsner now uses Yext for listings, review management, and to keep health information up to date.
Show More..

Yext helped St. Augustinus Group improve their online visibility. The healthcare provider used Yext to ensure accurate information across 200+... platforms. Duplicate listings and incorrect contact details were removed, making it easier for patients to find services. The Knowledge Graph compiles all key data, including reviews, for better patient engagement. The solution strengthened trust and made the patient journey smoother online.
Show More..

Yext helped OhioHealth manage practitioner listings and event information online. OhioHealth used Yext to keep details about 4,600 listings accurate... and updated daily. In 30 days, 800 people took action on event listings managed through Yext. The platform made it easy to update physician and facility information across over 150 sites. OhioHealth saved time and improved community engagement with bulk event uploads and duplicate suppression.
Show More..

Yext and Surefire Local helped Northern Virginia Doctors of Optometry (NVDO) boost new patient acquisition. NVDO saw a 193% increase... in website clicks and a 162% rise in clicks for directions. The integration streamlined location info and review management across 175 digital services. NVDO now reaches more patients searching for optometry care online. The solution made it easier to manage reviews and update business details from one dashboard.
Show More..

Yext helped LCMC Health boost its review response rate from 4% to 93%. The hospital system saw a 231% increase... in overall review sentiment and a 0.5 star rise in average monthly ratings. LCMC Health improved online discoverability, with users finding their listings 2.26x more often. Website traffic from Yext-powered listings grew by 19%. The solution enabled better patient engagement and reputation management for the healthcare provider.
Show More..

Yext Search helped LasikPlus answer over 8,500 patient queries online. More than 25% of site searches led to patients finding... useful information. Patients can now get answers about LASIK procedures, costs, and insurance directly on the LasikPlus website. The team quickly updates answers to new questions. Video content and real testimonials appear in search results. LasikPlus saw increased conversions from visitors using the improved search experience.
Show More..

Vodafone used Yext to improve its digital presence and local store visibility. The company saw a 40% increase in Google... Search Impressions and a 41% rise in website clicks year-over-year. Vodafone managed over 590,000 updates through the Yext platform, ensuring accurate store information across 200 platforms. The solution helped maintain brand consistency and provided up-to-date details for 1,300 stores. During the pandemic, Vodafone's location pages achieved an 18% click-through rate, supporting customer engagement and information needs.
Show More..

Yext helped Deutsche Telekom manage reviews and store information for 700 shops. The company faced challenges delivering accurate data across... many platforms. Yext unified shop details like hours and addresses for better search results. In 11 months, Google search and directions clicks rose by 10%. Yext also migrated 23,000 reviews and integrated 31,000 more, improving online reputation management.
Show More..

Yext Site Search helped Cox Communications boost its website search conversion rate by 51%. The company also saw a 59%... drop in repeated searches, showing customers found answers faster. Cox used Yext to update brand info across 175 digital services and improve its site search with natural language processing. The setup was quick and easy for the team. Cox also launched 6,500 new service area pages and redesigned 132 location pages, leading to a 144% year-over-year increase in page views.
Show More..

Yext helped Deutsche Telekom manage data for 500 stores across Germany. Before Yext, the team used spreadsheets and manual updates,... which were slow and error-prone. With Yext, Telekom now updates store hours, services, and reviews automatically across all platforms. Store teams respond to customer feedback faster and more consistently. Telekom improved its digital presence and made internal processes more efficient.
Show More..

Community Fibre used Yext to transform its digital customer support. The company grew its customer base from 30,000 to over... 400,000 in four years. Yext enabled 81% of customers to use self-serve Help pages, reducing customer service contacts by 46%. The solution improved SEO visibility, increased self-serve installations, and helped Community Fibre maintain a flat support contact rate despite rapid growth. Trustpilot ratings and customer loyalty also improved.
Show More..

Yext helped DEVK, a major German insurance company, boost online visibility for 1,200 agencies and 2,400 partners. DEVK used Yext... to update 1.3 million data points, like hours and addresses, across 150+ platforms. Duplicate listings dropped by 6,000. Google Maps clicks rose 55% and impressions increased 78% in 22 months. DEVK now ensures customers find accurate info and nearby agents online.
Show More..

Yext helped HDI boost its online visibility across 800 locations. HDI used Yext Listings to keep agency info up to... date on over 50 platforms, including Google and Facebook. Google Impressions rose by 80% and map views by 123% from 2019 to 2021. HDI improved its average review rating by 10% and increased total reviews by 155%. The solution made it easier for customers to find and interact with HDI online.
Show More..

Yext helped Barmenia Versicherungsgruppe boost digital visibility. Barmenia used Yext to update business listings across 150+ platforms. Sales teams could... manage their own data and show local services. Intent Pages improved how Barmenia answered customer questions online. Direction Clicks rose by 250% and Clicks-to-Call by 75% in 18 months. Barmenia saw 35 million impressions on listings in that time.
Show More..

Yext helped HealthMarkets fix over 627,000 errors in agent listings. HealthMarkets used Yext to manage brand data for 1,434 agents... from one dashboard. The platform improved local search rankings and made it easier for customers to find local agents. Yext's Facebook integration let agents control their local pages while keeping corporate oversight. Review monitoring gave HealthMarkets valuable customer feedback. HealthMarkets saw better digital engagement and more local customer reach.
Show More..

Yext helped DEVK, a leading German insurance company, boost online visibility for 1,200 branches and 2,400 sales partners. DEVK updated 1.3... million data points, ensuring accurate listings on over 150 platforms. The company deleted 6,000 duplicate entries and improved business processes. Impressions rose by 78% and Google Maps clicks increased by 55% in under two years. DEVK now reaches more customers searching for insurance online.
Show More..

Yext helped VLH, Germany's largest wage tax assistance association, boost its online presence. VLH achieved a 137% increase in location... data impressions year-over-year. The organization used Yext Listings and Analytics to manage 2,818 locations and unify their digital information. This made it easier for members to find up-to-date contact details and improved the customer journey. VLH now measures digital marketing success and optimizes its search strategy with real-time insights.
Show More..

Webster First Federal Credit Union used Yext to manage branch listings and reviews. The marketing team saved time by updating... all location data in one place. Yext's generative review response feature helped them reply to member feedback quickly. Review insights let them recognize staff and improve service. The Yext search tool made it easier for members to find information online. Webster First now works more efficiently and builds more trust with members.
Show More..

Yext Pages helped a leading U. S. financial services organization rebrand 595 advisor pages and 161 branch locations in under...3 weeks. The company needed to update its digital presence quickly for a major campaign. Their old system was slow and required developer help. With Yext, marketers could control content directly and launch new pages fast. Now, the team can update content, launch campaigns, and scale easily without coding.
Show More..

Yext helped Enterprise Holdings manage data for over 6,000 locations across 175 digital services. The company automated updates for store... hours, closures, and location info, improving accuracy and speed. After using Yext, Enterprise saw a 31% annual increase in clicks on listings, with 45% more clicks for directions and 39% more clicks to their website. Automation freed up staff time for strategic work. Customers now find up-to-date information easily, even during emergencies.
Show More..

FedEx used Yext to manage reviews and boost local search for 725+ locations in Latin America and the Caribbean. The company needed... better SEO and reputation management to reach more customers. With Yext, FedEx set up a central platform to monitor and reply to reviews in multiple languages. In two years, review volume rose 64% and 5-star reviews jumped 97%. The team answered over 90% of reviews and cut response time by half. Clicks for directions increased by 32%.
Show More..

Yext helped Enterprise Holdings manage online listings for over 6,000 locations. The company needed a scalable way to update location... data across many digital platforms. With Yext, Enterprise automated updates and improved accuracy for hours, addresses, and phone numbers. This led to a 31% increase in listing clicks, 45% more clicks for directions, and 39% more website clicks. The solution made Enterprise more discoverable and improved customer satisfaction.
Show More..

Yext helped The Gym Group boost five-star reviews by 374%. The company saw a 23% increase in clicks year-over-year. A... four-person team answered 44,000 reviews in five weeks using Yext Reviews. Yext Listings let them update over 50 digital endpoints automatically. The Gym Group saved 2,379 hours and improved online visibility across 240 locations.
Show More..

Yext helped McFIT manage over 9,500 listings across Europe. McFIT used Yext to correct 40% of its online addresses and... boost its Google visibility. The marketing team now tracks and updates all location data from one place. With Yext, McFIT saw a 26% increase in listing clicks year-over-year. The solution also lets McFIT analyze reviews and improve its digital marketing.
Show More..

Yext helped all inclusive Fitness manage rapid growth by automating location and review management. The company increased Google search impressions... by 17% in the first quarter after launch. Review response time dropped by a third, even with 6,000 reviews monthly. Club managers now use real-time data to address issues and improve service. Centralized processes and AI-powered tools support their plan to expand to 250 locations by 2028.
Show More..

Yext helped Challenger School manage information for 26 campuses. The school made over 51,000 updates in 8 months. This led... to 218,000 clicks on listings, a 27% annual growth. Clicks to the website grew by 31%, and clicks to call rose by 36%. Impressions on listings reached 10.6 million, up 79%. Yext improved Challenger School’s visibility for both branded and unbranded searches.
Show More..

Wilkes University used Yext to improve its website search for prospective students. The university answered 95% of tuition questions directly... in site search results. After launching Yext, Wilkes saw a 54% click-through rate on site search. The team added 176 FAQs and 80 academic programs to the CMS in under a month. Yext helped drive traffic to virtual tours and provided insights to optimize digital ad copy and web pages.
Show More..

Yext helped Challenger School manage information for 26 campuses. The school made over 51,000 updates in 8 months. This led... to 218,000 clicks to listings, a 27% year-over-year growth. Website clicks grew by 31%, direction clicks by 25%, and phone call clicks by 36%. Challenger School also saw a 79% increase in impressions and improved visibility for unbranded search queries.
Show More..