U.S. Army IMCOM MWR
- Government Administration
- Very Large
Concrete CMS powers Brand Central, a digital asset management system for U. S. Army IMCOM MWR. The old system was...hard to use and slowed down content creation. Concrete CMS delivered a managed DAM with better search, AI tagging, and easy navigation. 70% of users download assets, and staff save hundreds of hours with automated tagging. The platform supports over 100 Army MWR websites and 39,843 file downloads.
New York State Archives Partnership Trust
- Government Administration
- Small
Albany, USA
Concrete CMS helped the New York State Archives Partnership Trust make 2,605 primary source materials and 1,433 learning activities easy for teachers to access. Before, teachers struggled... to find and use resources for lesson planning. The new platform lets teachers search, build, and share lessons quickly. This saves time and improves classroom engagement. Students now have a more interactive learning experience with New York history.
U.S. Army MWR (Armed Forces Recreation Centers)
- Government Administration
- Very Large
USA
Concrete CMS helped the U. S. Army MWR unify the websites for Armed Forces Recreation Centers. Each property had a...different site, making updates hard and hurting the brand. PortlandLabs built a flexible theme and shared codebase for all locations. This made the sites easier to use and manage. Revenue rose by 68.6% and transactions by 43.8%. The new system improved brand identity and user experience for service members and families.
California Secretary of State
- Government Administration
- Large
Sacramento, USA
Concrete CMS helped the California Secretary of State fix major website outages during the 2020 Democratic primaries. The team upgraded... the site to a secure, high-availability platform on AWS. They redesigned the site to be mobile-friendly and improved security to stop cyber attacks. The new site now has 100% uptime and handles 200 requests per second. Hundreds of contributors keep the site updated, making it reliable for citizens during elections.
U.S. Army Family and MWR
- Government Administration
- Large
USA
Concrete CMS improved the search function for U. S. Army Family and MWR websites. Before, 84% of users left after...searching, and users struggled to find key information. The team used AI to handle synonyms and acronyms, and let admins pin results for popular terms. After the update, repeat searches dropped by 8,797, bounce rate fell to 3.29%, and engagement rose by 34%. Users now find relevant content faster, boosting satisfaction and engagement.
The CPA (Armenian Heritage Center)
- Government Administration
- Small
Valence, France
The CPA (Armenian Heritage Center) used Concrete CMS to launch a new website. Their goal was to make information easy... to find for visitors. The site now features a clear agenda, searchable archives, and mobile optimization. Users can browse collections and events with simple navigation. The CPA can also create mini-sites for special events, keeping the site fresh and engaging.
Civilian Senior Leader Management Office (CSLMO), United States Army
- Government Administration
- Very Large
Washington, USA
Concrete CMS helped the Civilian Senior Leader Management Office (CSLMO) modernize its internal website for Army SES officers. The old site... was hard to use and slowed down staff. With Concrete CMS, CSLMO staff could update content quickly and easily. Usage of the Army Senior Executive Portal rose by 150%. Over 25% of SES officers updated their profiles in the first week. The new portal made information easier to find and improved staff efficiency.
U.S. Army IMCOM MWR
- Government Administration
- Very Large
San Antonio, USA
Concrete CMS helped U. S. Army IMCOM MWR unify over 100 garrison websites into a single, secure multi-site platform. The...new system supports 1,297+ content contributors and enforces compliance and security controls. After the migration, web traffic increased by 172%. Centralized management saved over 80 hours on urgent content updates and boosted provider application downloads by 41%. The platform ensures consistent branding, easier training, and robust PII protection across all Army MWR sites.
U.S. Army IMCOM MWR
- Government Administration
- Very Large
USA
Concrete CMS powers Brand Central, a digital asset management system for U. S. Army IMCOM MWR. The old system was...hard to use and slowed down marketing teams. With Concrete CMS, users now find and share images and videos faster. AI tagging saves hundreds of hours for staff. 70% of visitors download files, and over 39,000 files have been downloaded. The system supports 100+ Army MWR websites and has 732 active users.
Financial Services Case Studies and Customer Success Stories with Concrete CMS
Riskcare
- Financial Services
- Small
London, UK
Riskcare had an old website that was slow and hard to use. Users had trouble reading the text and finding... information. Made Simple Media built a new site using Concrete CMS. The new site is faster, easier to read, and works well on mobile. Riskcare now attracts more clients and keeps them engaged. The website matches their brand and shows their fintech skills clearly.
Concrete CMS helped Volution, a London-based financial agency, launch its first website. Before, Volution had no online presence and missed... out on leads and credibility. The new site features fast performance, mobile design, and easy updates. Volution quickly saw strong SEO results and improved visibility. The CEO was so satisfied, he requested upgrades for other sites.
About Mortgages needed a website to show their expertise and attract clients. They wanted to highlight their services and stay... FCA compliant. Made Simple Media built a new site using Concrete CMS. The site features clear calls to action and a testimonials section. The new website improved About Mortgages' reputation and helped them gain new clients.
Bottomline Technologies
- Financial Services
- Large
Portsmouth, USA
Concrete CMS helped Bottomline Technologies improve their digital experience. Rawnet simplified the website and messaging, making it easier for users... to find solutions. After launch, Bottomline saw a 125% increase in web conversions and an 87% rise in traffic. They also received a record number of qualified leads. The project improved customer engagement and website performance.
PortlandLabs
- Information Technology And Services
- Small
Portland, USA
PortlandLabs used Concrete CMS to rebuild its website from scratch. The old site was unclear and did not show what... the company does. With Concrete CMS and the Modena theme, they created a modern, easy-to-edit site. The new site now explains their services and team, and helps with recruiting. Since launch, engagement rose by 72.7%, pageviews by 72%, and visit duration by 12.5%.
Neighborhood Online
- Information Technology And Services
- Small
Portland, USA
Neighborhood Online used Concrete CMS to help homeowners associations manage their communities. The platform replaced outdated, paper-based processes with a... modern SaaS solution. HOA boards set up responsive websites, post updates, and manage dues easily. The system improved resident engagement and reduced time spent on admin tasks. Neighborhood Online saw rapid adoption and helped HOAs build stronger, more connected communities.
Softcat
- Information Technology And Services
- Large
Marlow, UK
Softcat used Concrete CMS to transform their website into a lead generation tool. The new site improved user journeys and... made it easier for customers to understand Softcat’s services. After launch, Softcat saw a 187% increase in website leads and a 13.5% rise in goal conversion rate. Average session time grew by 41.3%. The site now helps Softcat stand out and supports their sales team.
GlobalSign
- Information Technology And Services
- Large
Tokyo, Japan
GlobalSign used Concrete CMS to manage a complex web presence with over 14 regional language sites. They needed flexibility for... multiple currencies and local markets. PortlandLabs built a pricing tool and enabled easy content management for different locales. GlobalSign launched their new multilingual websites in under 6 months. They received strong DevOps support and ongoing best practices guidance.
Hospitality Case Studies and Customer Success Stories with Concrete CMS
Potawatomi Hotel and Casino
- Hospitality
- Large
Concrete CMS helped Potawatomi Hotel and Casino manage content for many business units. The old website was hard to use... and did not support multi-domain management. With Concrete CMS, managers could update their own areas easily. The new site launched on time and on budget. Potawatomi now manages their main site, intranet, and event sites with Concrete CMS.
Concrete CMS helped Walk Japan Ltd. fix website downtime and slow updates. Macareux Digital improved site speed and uptime. They... made it easier to add new features and keep the site up to date. Walk Japan saw better customer satisfaction and trust. The travel agency can now focus on growing their business with a reliable website.
Concrete CMS helped Safran Tours launch a multilingual e-commerce site for booking travel in France and Europe. The platform made... it easy for users to find and reserve trips, manage bookings, and post reviews. Integration with the company’s ERP enabled real-time price and reservation updates. The intuitive admin tools allowed for fast setup of private customer sections and custom booking flows. Safran Tours improved user experience and streamlined online sales with Concrete CMS.
Society of Marine Industries
- Non Profit Organization Management
- Small
London, UK
Concrete CMS helped the Society of Marine Industries move from a hard-to-use custom CMS to a user-friendly platform. TM Designs migrated... over 700 pages and thousands of documents. They built a custom plugin for fast, accurate data import. Training videos let the client and their agency manage updates on their own. The new site saves time, cuts costs, and boosts productivity.
St George's Hospital Charity
- Non Profit Organization Management
- Small
London, UK
Concrete CMS helped St George's Hospital Charity launch a new website. The charity needed to raise awareness and increase donations.... Their old CMS made updates hard and limited online giving. With Concrete CMS, the team can now update content easily. Payments are integrated, building trust and boosting donations. The new site also lets them sell products online, increasing revenue. Staff received full training and ongoing support.
Security Woodlawn Business Association
- Non Profit Organization Management
- Small
Baltimore, USA
Concrete CMS replaced the old WordPress site for Security Woodlawn Business Association. The previous site was slow, insecure, and hard... to edit. Stewart Design Agency implemented Concrete CMS, adding a modern design, easy editing, and built-in event and directory tools. Content editing increased by 150% in the first month. The new site is faster and easier for staff to manage, with no need for a web team.
Food & Beverages Case Studies and Customer Success Stories with Concrete CMS
Heineken
- Food & Beverages
- Very Large
Concrete CMS helped Heineken manage a complex 360-degree photo shoot project. Heineken faced big coordination problems with many shoots and... photographers. De Webmakers built an app and backend system using Concrete CMS. The app let account managers assign jobs and helped photographers plan their days. The system tracked assignments and handled monthly invoicing. Heineken saved time and money, finished the project successfully, and improved customer experience.
Concrete CMS helped Nourysh move from Wix to a more powerful content management system. Nourysh needed user logins, subscriptions, and... interactive meal planning. After switching, they saw a 350% increase in traffic and over 200 sign-ups. The new platform made content management easier for their team. User engagement and data collection improved, supporting business growth.
Rogers Behavioral Health
- Hospital & Health Care
- Large
Oconomowoc, USA
Concrete CMS helped Rogers Behavioral Health migrate from Drupal to a more user-friendly platform. The new website made it easier... for over 10 editors at seven locations to manage content. Advanced analytics and a custom insurance pricing calculator improved transparency for patients. The calculator page saw over 16,000 visits, with 43% of users taking action. Rogers can now personalize customer experiences and update hospital pages quickly.
Dental Associates
- Hospital & Health Care
- Medium
Milwaukee, USA
Concrete CMS helped Dental Associates launch a new website with a modern design. The site is easy to edit and... does not require HTML knowledge. Integration of the Press Ganey physician rating system improved online reputation management. The new careers website built with Concrete CMS helps recruit top talent across Wisconsin. Dental Associates can now update site-wide content quickly using the stacks feature.
Media Production Case Studies and Customer Success Stories with Concrete CMS
Forever Break
- Media Production
- Small
Australia
Forever Break used Concrete CMS to build an online travel magazine for Millennials. The site needed to be scalable, flexible,... and easy for a small team to manage. Concrete CMS enabled custom travel guides, fast loading, and a unique visual experience. The attribute system allowed automatic updates across the site, saving time. Key metrics like visitor engagement improved, making travel planning easier and more enjoyable.
ITV Media used Concrete CMS to launch a new distribution platform. The old site attracted the wrong audience and caused... confusion. Rawnet redesigned the site to improve the experience for ITV Media customers and reduce irrelevant traffic. The new site structure helped increase quality leads for the sales team. Hosting on AWS made the platform more efficient and reduced costs for ITV Media.
Milwaukee Mitchell International Airport
- Transportation/Trucking/Railroad
- Medium
Milwaukee, USA
Concrete CMS helped Milwaukee Mitchell International Airport upgrade its website. The airport needed real-time flight data, ADA compliance, and easier... content updates. Trivera migrated the site to Concrete CMS, added self-service pages, and integrated live APIs. This reduced call volume and improved customer satisfaction. Staff were trained on WCAG 2.1 standards for ongoing accessibility.
Concrete CMS powered Whistl's new website, helping them improve customer experience and lead quality. The old site was confusing and... hurt conversions. The new site made it easier for users to find services and submit detailed inquiries. Sales teams now get better, pre-qualified leads. Whistl can now compete on value, not just price, and is positioned as an industry leader.
Retail Case Studies and Customer Success Stories with Concrete CMS
The Home Depot
- Retail
- Very Large
Atlanta, USA
Concrete CMS powered a new online training portal for The Home Depot's appliance sales team. The portal boosted adoption by... over 1000% in 18 months. Sales reps accessed videos, quizzes, and infographics to learn about appliance warranty plans. The average store saw a 35% increase in appliance warranty sales in the second year. Monthly analytics and content updates kept engagement high. Concrete CMS enabled fast content changes and strong security.
Concrete CMS helped Sharps launch a new website and digital strategy. The old site was not mobile-friendly, hurting conversions. The... new site focused on mobile-first design and clearer user journeys. Sharps saw an 18% increase in brochure requests and a 36% rise in design visits. Average time on page grew by 20%. The project improved customer experience and lead quality.
Consumer Goods Case Studies and Customer Success Stories with Concrete CMS
Respirex International
- Consumer Goods
- Medium
Redhill, UK
Concrete CMS helped Respirex International manage its product catalog in multiple languages. Before, the company struggled to reach global customers... due to inconsistent product information and pricing. With Concrete CMS's multi-language features, Respirex improved catalog management and customer engagement. The new system increased trust and helped Respirex grow in international markets. Collaboration and efficiency also improved for the team.
Wine Collective Direct used Concrete CMS to rebuild their outdated website. The new platform let wine producers manage their own... pages and inventory. This made it easier for international customers to buy New Zealand wine. The site’s user-friendly design improved customer satisfaction. Sales increased after the launch. The solution helped the company grow cross-border commerce during the COVID-19 pandemic.
Manufacturing Case Studies and Customer Success Stories with Concrete CMS
BASF
- Chemicals
- Very Large
Ludwigshafen, Germany
Concrete CMS helped BASF North America build a secure, easy-to-manage intranet for internal communications. The new platform uses Single Sign... On and follows strict security standards. Authors find the system enjoyable, leading to fresher content. Departments can customize their look while staying on brand. The intranet is well received and is expanding to other BASF divisions.
Viking Masek used Concrete CMS to solve digital marketing challenges caused by an outdated CMS. The company struggled with slow... website updates, no CRM integration, and poor user experience. Trivera migrated their site from Hubspot to Concrete CMS. This improved website performance, increased traffic, and saved costs. Viking Masek also gained better conversion rates and access to expert marketing support.
Construction Case Studies and Customer Success Stories with Concrete CMS
Bosus
- Construction
- Small
Germany
Bosus needed a new CMS after updating their corporate design. Their team wanted a modern, easy-to-use system to manage content... and respond to requests quickly. Concrete CMS was chosen for its user-friendly interface and flexible framework. The relaunch doubled page views and led to a big rise in customer requests. Feedback from users has been very positive.
Events Services Case Studies and Customer Success Stories with Concrete CMS
Successful Networking
- Events Services
- Small
Bay of Plenty, New Zealand
Concrete CMS helped Successful Networking, a business group in Bay of Plenty, update their website. The old site was hard... to use and made it tough for members to join in. The new site is easier for members to use and helps them share ideas. The group now attracts more members and has a stronger online presence. The website revamp made networking goals easier to reach.
Entertainment Case Studies and Customer Success Stories with Concrete CMS
Brooklands Museum
- Entertainment
- Small
Weybridge, UK
ConcreteCMS helped Brooklands Museum update its old website. The new site made it easier for visitors to find exhibits and... events. Staff can now update the site themselves. The bounce rate dropped by over 20%. Pages per session went up by more than 25%. More people now visit the museum's website and learn about its events.
Accounting Case Studies and Customer Success Stories with Concrete CMS
Fust Charles Chambers
- Accounting
- Medium
Syracuse, USA
Concrete CMS helped Fust Charles Chambers refresh their website and brand identity. The new site structure made it easier for... clients to find information about audit, tax, and consulting services. The redesign included a modular system for fast client onboarding and a dedicated area for recruiting new talent. The marketing team can now update and expand the site easily, growing it to over 300 pages. Visitors report better understanding of the firm's services, leading to new business opportunities.
Banking Case Studies and Customer Success Stories with Concrete CMS
North Easton Savings Bank
- Banking
- Medium
North Easton, USA
North Easton Savings Bank merged with Mutual Savings Bank and needed to unify their digital presence. They chose Concrete CMS... to create a single, user-friendly website. The new site improved customer experience and made operations more efficient. The bank saw a 37% increase in revenue to $510 million and an 11% rise in website traffic. The project also strengthened the bank’s relationship with its marketing agency.
Restaurants Case Studies and Customer Success Stories with Concrete CMS
The Bartolotta Restaurants
- Restaurants
- Medium
Milwaukee, USA
Concrete CMS helped The Bartolotta Restaurants unify their twelve separate websites into one easy-to-use platform. This change fixed branding inconsistencies... and made digital marketing easier. The new system improved customer engagement and brand visibility. Custom tracking gave the team better data for decisions. The upgrade led to better SEO, more website traffic, and increased online reservations.
Automotive Case Studies and Customer Success Stories with Concrete CMS
Calspan
- Automotive
- Large
Concrete CMS helped Calspan, a leader in aerospace and automotive testing, upgrade from WordPress to a secure, easy-to-manage website. The old site... had security issues and frequent crashes, hurting business and reputation. With Concrete CMS, Calspan improved SEO, site health, and integrated CRM tools. The new system generated high-quality leads and boosted revenue. Calspan now has a strong digital presence and better productivity.
Gardens Dental Tauranga
- Health, Wellness And Fitness
- Small
Tauranga, New Zealand
Concrete CMS helped Gardens Dental Tauranga rebuild their outdated website. The old site was hard to update and limited in... content management. With Concrete CMS, the new site is easy to manage and update. The team now controls all content and images. An online appointment booking feature was added. Patient satisfaction and engagement increased with the new website.
Real Estate Case Studies and Customer Success Stories with Concrete CMS
Hunters Estate Agents
- Real Estate
- Large
York, UK
Concrete CMS helped Hunters Estate Agents launch a new website and digital marketing strategy. The platform reduced admin time and... let franchisees manage their own branch pages. Buyers now have better property search tools, and sellers can easily book valuations online. A national marketing campaign drove more property valuations for branches. The solution gave Hunters more autonomy and cost savings for internal teams.
Insurance Case Studies and Customer Success Stories with Concrete CMS
Brokers Alliance
- Insurance
- Medium
Scottsdale, USA
Brokers Alliance used Concrete CMS to upgrade their website. The new site let agents register online with instant approval. This... cut down on phone calls and manual work. Agents got a custom dashboard to track sales and applications. Analytics helped Brokers Alliance see how agents used the site. The company saved money and gained recognition as a technology leader in insurance.
