Universe vs. RingCentral Events (Formerly Hopin): Comparing Best Event Management Solutions 2026

Overview: Universe and RingCentral Events (Formerly Hopin) as Event Management Category solutions.

Universe and Hopin offer distinct strengths for event management solutions. Universe excels in supporting communication and engagement, ideal for small to large enterprises focusing on brand engagement and market share. Hopin's powerful engagement and event management tools cater to larger enterprises wanting to scale practices and increase revenue. Both provide robust analytics, but Universe leans towards customization, whereas Hopin supports wide data integration. Universe thrives in marketing and advertising fields; Hopin finds a stronghold in education and nonprofit sectors.

Universe: Universe provides tools and support for successful event creation. Tickets can be sold, events created, and experiences discovered on their platform.

RingCentral Events (Formerly Hopin): Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Universe RingCentral Events (Formerly Hopin)
Key Capabilities Supported Universe enhances event management and communication, benefiting users needing efficient engagement and collaboration. → Hopin boosts engagement and event management, supporting users that prioritize interaction and collaboration. →
Business Goals Universe assists users in improving brand engagement and sales, aligning with businesses aiming to increase market share. → Hopin helps users scale practices and acquire new customers, crucial for those aiming to innovate and expand. →
Core Features Universe offers strong analytics and custom reports to meet varied user needs, especially in data-driven decision-making. → Hopin provides robust data import features and custom reports, suitable for users managing complex data environments. →
Vendor Support Universe support includes 24/7 assistance, catering to organizations needing constant availability and quick problem-solving. → Hopin offers 24/7 support, enhancing user experience for those requiring reliable and immediate assistance. →
Segments and Industries Universe's customer base is diverse, from enterprises to small businesses, particularly in marketing and events. → Hopin is favored by large enterprises and nonprofits, reflecting its adaptability in education and events services. →
Operational Alignment Universe aligns with varied organizational workflows, suited for operations from marketing to advertising. → Hopin fits well into large-scale operations, beneficial for educational sectors and developing event services. →
lightning

Applying your context and needs changes the comparison

Universe and RingCentral Events (Formerly Hopin): Best activities based on customer satisfaction

Universe in Action: Unique Activities

How does Universe address your Event Management Challenges?
Universe provides a platform for event organizers to create, promote, and manage their events online. It simplifies the process of selling tickets, managing volunteers, and promoting events through integrated marketing tools. Universe may not be as widely recognized as other platforms in smaller communities.
"...One time I had my mom to set up a charity event and she managed to do it all by herself, even though she is not computer savvy to say the least...." Peer review by Julia B, Представитель службы поддержки клиентов, Information Technology and Services
How does Universe facilitate Promotion Management?
Universe helps event organizers create, sell, and manage their events. nIt provides an online platform for selling tickets, promoting events, and managing all aspects of an event. nUniverse offers tools for creating discount codes and running targeted promotions.
"...It solves several tasks: organizing, promotion, managing...." Peer review by Tanusha M, ESL Instructor, Information Services

RingCentral Events (Formerly Hopin) in Action: Unique Activities

What makes RingCentral Events (Formerly Hopin) ideal for Engagement Management?
Hopin facilitates engaging virtual events with features such as networking, interactive elements, and data management. It enables organizers to create engaging experiences for up to 100,000 attendees. Hopin lacks the ability to engage users with live video of the presenter’s face.
"...I definitely recommend Hopin to anyone looking to host a highly engaging and dynamic event or conference!..." Peer review by Chris A.
How efficiently Does RingCentral Events (Formerly Hopin) manage your Trade Show Marketing?
Hopin enables virtual trade show marketing by offering a comprehensive platform for hosting virtual exhibits, sessions, and networking events. The platform's functionality includes virtual booths, breakout sessions, and chat features. Hopin's limitations include the lack of pre-recorded video options within exhibit booths.
"...Hopin allows you to build virtual breakout sessions with branding for each, virtual trade show booths with branding for each, networking, landing/registration page, and a live main stream page...." Peer review by Sam P., Virtual Events Manager
Why is RingCentral Events (Formerly Hopin) the best choice for Collaboration?
Hopin provides collaborative features including referral tracking, SEO, engagement, analytics, screen sharing, data management, and multilingual translations. It offers a main stage and smaller rooms to facilitate collaboration among participants and presenters. Limitations include the number of participants allowed in session rooms and the number allowed to share screens on the main stage.
"...Create interactive spaces for our customers to learn and collaborate with one another and with our team...." Peer review by Chris A.

IT and Other Capabilities

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Business Setting

Universe RingCentral Events (Formerly Hopin)
Peer score 4.3 4.6
Peer insights 676 1943
Top industries
Events Services 29.0%
Internet 9.0%
Marketing And Advertising 9.0%
Education 21.0%
Events Services 20.0%
Non Profit Organization Management 10.0%
SMB and Mid-Market 74.0% 86.0%
Enterprise 26.0% 14.0%

News

Latest RingCentral Events (Formerly Hopin) news

RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention

RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.

20/09/2026 - source