Overview: Universe and RingCentral Events (Formerly Hopin) as Event Management Category solutions.
Universe and Hopin offer distinct strengths for event management solutions. Universe excels in supporting communication and engagement, ideal for small to large enterprises focusing on brand engagement and market share. Hopin's powerful engagement and event management tools cater to larger enterprises wanting to scale practices and increase revenue. Both provide robust analytics, but Universe leans towards customization, whereas Hopin supports wide data integration. Universe thrives in marketing and advertising fields; Hopin finds a stronghold in education and nonprofit sectors.
Universe: Universe provides tools and support for successful event creation. Tickets can be sold, events created, and experiences discovered on their platform.
RingCentral Events (Formerly Hopin): Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.
Universe and RingCentral Events (Formerly Hopin): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Universe enhances event management and communication, benefiting users needing efficient engagement and collaboration. read more →
Hopin boosts engagement and event management, supporting users that prioritize interaction and collaboration. read more →
Business Goals
Universe assists users in improving brand engagement and sales, aligning with businesses aiming to increase market share. read more →
Hopin helps users scale practices and acquire new customers, crucial for those aiming to innovate and expand. read more →
Core Features
Universe offers strong analytics and custom reports to meet varied user needs, especially in data-driven decision-making. read more →
Hopin provides robust data import features and custom reports, suitable for users managing complex data environments. read more →
Vendor Support
Universe support includes 24/7 assistance, catering to organizations needing constant availability and quick problem-solving. read more →
Hopin offers 24/7 support, enhancing user experience for those requiring reliable and immediate assistance. read more →
Segments and Industries
Universe's customer base is diverse, from enterprises to small businesses, particularly in marketing and events. read more →
Hopin is favored by large enterprises and nonprofits, reflecting its adaptability in education and events services. read more →
Operational Alignment
Universe aligns with varied organizational workflows, suited for operations from marketing to advertising. read more →
Hopin fits well into large-scale operations, beneficial for educational sectors and developing event services. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Universe in Action: Unique Use Cases
How efficiently Does Universe manage your Event Management?
What benefits does Universe offer for Promotion Management?
RingCentral Events (Formerly Hopin) in Action: Unique Use Cases
How efficiently Does RingCentral Events (Formerly Hopin) manage your Engagement Management?
How efficiently Does RingCentral Events (Formerly Hopin) manage your Trade Show Marketing?
How does RingCentral Events (Formerly Hopin) facilitate Collaboration?
Alternatives
Integrations
Few Universe Integrations
Few RingCentral Events (Formerly Hopin) Integrations
News
Latest RingCentral Events (Formerly Hopin) News
RingCentral unveils flexible pay-per-organiser model for events - IT Brief New Zealand
RingCentral has launched a flexible pay-per-organiser pricing model for its Events platform, aiming to enhance affordability and customer value. The company also received the 2025 Global Customer Value Leadership Award from Frost & Sullivan for its performance and innovation in the web events sector.
