Overview: Tix and RingCentral Events (Formerly Hopin) as Event Management Category solutions.

Tix and Hopin both serve the event management sector but cater to different business needs and user preferences. Tix excels in comprehensive customer engagement and support for large enterprises, with features like integration and data management. Hopin focuses on facilitating large-scale events and offers extensive analytics and integration features, appealing to diverse industries like education and event services. Vendor support also varies, with Tix providing a wider range of options, including 24/7 support.

Tix: Tix offers cloud-based ticketing software with integrated access controls, event management, and multi-channel ticket sales. It enhances customer relationships through reporting, email marketing, and customer history tracking.

RingCentral Events (Formerly Hopin): Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Tix and RingCentral Events (Formerly Hopin): Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Tix provides capabilities in engagement management, helpdesk and social media management, serving needs like social engagement and contract management. read more →

Hopin enhances engagement management, event management, and trade show marketing, perfect for users needing robust event capabilities. read more →

Business Goals

Tix supports objectives like increasing sales and enhancing customer relationships. read more →

Hopin assists in scaling best practices, acquiring customers, and increasing sales. read more →

Core Features

Standout features of Tix include data import and integration, essential for seamless customer data management. read more →

Hopin's core features include extensive custom reporting and integration, supporting comprehensive event analytics. read more →

Vendor Support

Tix offers 24/7 support, phone, chat, and email options, aligning with diverse customer preferences. read more →

Hopin provides chat and 24/7 support, along with limited phone and email assistance. read more →

Segments and Industries

Tix is popular among large enterprises, religious institutions, and non-profits. read more →

Hopin attracts large enterprises in education, event services, and non-profits. read more →

Operational Alignment

Tix caters to large-scale operations with its comprehensive feature set and support channels. read more →

Hopin is well-suited for large event operations with its focus on engagement, collaboration, and trade shows. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Tix in Action: Unique Use Cases

How efficiently Does Tix manage your Engagement Management?

How can Tix optimize your Helpdesk Management Workflow?


RingCentral Events (Formerly Hopin) in Action: Unique Use Cases

What benefits does RingCentral Events (Formerly Hopin) offer for Event Management?

What solutions does RingCentral Events (Formerly Hopin) provide for Trade Show Marketing?

How does RingCentral Events (Formerly Hopin) address your Collaboration Challenges?

News

Latest RingCentral Events (Formerly Hopin) News

RingCentral unveils flexible pay-per-organiser model for events - IT Brief New Zealand

RingCentral has launched a flexible pay-per-organiser pricing model for its Events platform, aiming to enhance affordability and customer value. The company also received the 2025 Global Customer Value Leadership Award from Frost & Sullivan for its performance and innovation in the web events sector.

07/05/2025 - source

Business Setting

Tix

RingCentral Events (Formerly Hopin)