Tripleseat Overview
Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.
Use Cases
Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.
Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data
Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.
Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.
Reviews
"The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business." - Laura McShane
Tripleseat, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Tripleseat
Top Industries
- Restaurants
- Hospitality
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Tripleseat Use Cases
How does Tripleseat address your Sales Document Management Challenges?
How can Tripleseat enhance your Event Management process?
How efficiently Does Tripleseat manage your Communication Management?
What benefits does Tripleseat offer for Competitive Intelligence?
What benefits does Tripleseat offer for Helpdesk Management?
29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business. Testimonial By Laura McShane |
|
It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and that we could see how it could scale up in a very re...al way with the technology we have right now with Tripleseat. |
|
|
I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, i...f they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Laura McShane Sales and Marketing Manager |
The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business. Testimonial By Laura McShane |
|
Malika Jacobs Founder & CEO Kingmakers |
It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and that we could see how it could scale up in a very re...al way with the technology we have right now with Tripleseat. |
|
Shira Spiewak Events + Hospitality Consultant |
I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, i...f they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely. |
Case Studies
CASE STUDY Land & Sea Dept.
CASE STUDY Walters Hospitality
CASE STUDY Springboard Hospitality
CASE STUDY Lombardo’s Hospitality Group
CASE STUDY Kingmakers
CASE STUDY Stoney Creek Hospitality
Video
Tripleseat Hotels Software – Hotel Event Booking & Catering Platform
Frequently Asked Questions(FAQ)
for Tripleseat
What is Tripleseat?
Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.
Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.
Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.
What is Tripleseat used for?
What are the top features of Tripleseat?
Who uses Tripleseat?
What are Tripleseat alternatives?
Where is Tripleseat located?
Peers used Tripleseat for sales document management and event management
Tripleseat Competitors
Tripleseat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (316) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (316) |
Tripleseat Integrations
Tripleseat integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Tripleseat
Overall Risk Meter
Top Failure Risks for Tripleseat
Tripleseat, Inc. News
Tripleseat Wins 2025 APPEALIE SaaS Customer Success Award
Tripleseat, a sales and event management platform for the hospitality industry, has won the 2025 APPEALIE SaaS Customer Success Award. This award recognizes software companies that excel in delivering exceptional customer outcomes. Tripleseat was honored for its comprehensive customer support and dedication to customer success, from onboarding to ongoing education and community engagement.
Introducing Tripleseat PartyPay, one platform to manage events & take payments, now available to more customers - CMSWire.com
Tripleseat has expanded the availability of its PartyPay platform to the UK, Canada, Australia, and Europe. This platform, in partnership with Nuvei, offers a seamless event payment solution for the hospitality industry. It features competitive pricing, enhanced security, and centralized transaction management, aiming to maximize event sales and streamline payment processes.
Moody Gardens Hotel, Spa & Convention Center Selects Tripleseat for Enhanced Event ... - PRWeb
Moody Gardens Hotel, Spa & Convention Center has selected Tripleseat's cloud-based sales and catering management platform to enhance event operations. The partnership aims to streamline planning, boost collaboration, and grow group business by leveraging Tripleseat's intuitive interface and robust features. This strategic move will support various events and improve resource allocation across departments.
Tripleseat Announces Integration with Reserve with Google to Streamline Event Inquiries and Boost Venue Visibility - Hotel News Resource
Tripleseat has launched an integration with Reserve with Google, enabling venues to capture event inquiries directly from Google Search and Maps. This new feature streamlines the lead generation process for restaurants, hotels, and event venues, increasing visibility and simplifying event booking workflows.
Tripleseat, Inc. Profile
Company Name
Tripleseat, Inc.
Company Website
https://tripleseat.com/HQ Location
50 Beharrell St, Suite B, Concord, MA 01742, US
Employees
51-100
Social
Financials
PRIVATE
