Tripleseat Overview
This is a summary of the comprehensive capabilities and benefits of Tripleseat based on over 2250 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Tripleseat, Planning Pod Event Management Software, Event Espresso, 123Signup, Priava, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Tripleseat is right for your needs? Our Cuspera AI engine can evaluate how Tripleseat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Tripleseat supports business activities such as:
- Sales Document Management
- Event Management
- Communication Management
- Competitive Intelligence
- Helpdesk Management
Tripleseat can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Launch New Products, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Tripleseat's capabilities include Templates, Dashboard, Alerts: Popups & Notifications, etc.
Tripleseat Restaurants Vertical is its biggest customer base.
Reviews
"Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste a...nd reuse old events pretty quickly to produce a proposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel. " - Juan Garcia
Cuspera Reviews
29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Tripleseat.
Use Cases
Peers recommend Sales Document Management , Event Management , Communication Management , as the business use cases that they have been most satisfied while using Tripleseat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management |
4.07/5 ★ |
"...I have access to all my documents (contracts, beos, kitchen sheets, menus, etc) from anywhere on my phone...." Peer review by Caitlyn H., Sales Manager |
| contract management |
4.03/5 ★ |
"...Sending the contract which can be e-signed is..." Peer review by Jennifer S., Event Manager, Restaurants |
| digital signature |
3.75/5 ★ |
"...Calendar - ability to create events from calendar - quick view - color coding for status - differentiation between rooms and locations - quick access to documents Documents - one form to create all documents - easy formatting to customize - ability to send to guests easily - electronic signatures..." Peer review by Katrina Qaryouti |
| proposal & quote management |
4.55/5 ★ |
"...the booking process Quickly create professional proposals, Banquet Event Orders, and contracts Easily manage events and track sales, leads, and guest information for one or hundreds of venues Increase Sales and Streamline Your Business...." Event Management Software Built for Hospitality People |
| document sharing |
4.34/5 ★ |
"...I love when I share documents, receive notifications when client signs the contract and I can receive messages from clients directly through tripleseat...." Peer review by Yessica Rijo |
| Event Management |
4.85/5 ★ |
"...Awesome tool, very capable of event management...." Peer review by Administrator |
| Communication Management with E-Mail and Phone Calls |
4.76/5 ★ |
"...The software suite includes SmartDocs, for generating and managing event proposals, orders, and invoices; SmartLeads, for capturing leads through multiple channels; and SmartChat, for communication between event managers and clients...." Peer review |
| sending & publishing communications |
4.72/5 ★ |
"...At the very least they can send them an email with menus and instead of loosing a sticky note, have it tracked..." Peer review by Lauren R., Sales & Marketing Manager, Restaurants |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management |
4.07/5 ★ |
"...I have access to all my documents (contracts, beos, kitchen sheets, menus, etc) from anywhere on my phone...." Peer review by Caitlyn H., Sales Manager |
|
| contract management |
4.07/5 ★ |
| digital signature |
4.07/5 ★ |
| proposal & quote management |
4.07/5 ★ |
| document sharing |
4.07/5 ★ |
| Event Management |
4.85/5 ★ |
"...Awesome tool, very capable of event management...." Peer review by Administrator |
|
| Communication Management with E-Mail and Phone Calls |
4.76/5 ★ |
"...The software suite includes SmartDocs, for generating and managing event proposals, orders, and invoices; SmartLeads, for capturing leads through multiple channels; and SmartChat, for communication between event managers and clients...." Peer review |
|
| sending & publishing communications |
4.76/5 ★ |
38+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2250 insights from peers and experts to help you assess how these Tripleseat use cases fit your Event Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste and reuse old events pretty quickly to produce a pr...oposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel. |
|
|
I have really learned to love and embrace Tripleseat and learn how to use it to work smarter and not harder. It really translates into my sales exponentially increasing. And that’s the bottom line of everybody ’s day in this event world. Testimonial By Marisa Colangelo |
|
|
Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Juan Garcia Private Events Director |
Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste and reuse old events pretty quickly to produce a pr...oposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel. |
|
Marisa Colangelo Director of Private Events |
I have really learned to love and embrace Tripleseat and learn how to use it to work smarter and not harder. It really translates into my sales exponentially increasing. And that’s the bottom line of everybody ’s day in this event world. Testimonial By Marisa Colangelo |
|
Amira Gertz Director of Catering + Events |
Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study KingmakersRead More |
Frequently Asked Questions(FAQ)
for Tripleseat
What is Tripleseat?
What is Tripleseat used for?
What are the top features of Tripleseat?
Who uses Tripleseat?
What are Tripleseat alternatives?
Where is Tripleseat located?
Popular Business Setting
for Tripleseat
Top Industries
- Restaurants
- Hospitality
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Tripleseat to Increase sales & revenue and Acquire customers
Tripleseat Alternatives
Peer and Expert Opinion on Features
for Tripleseat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (39) |
| Dashboard | Read Reviews (35) |
| Alerts: popups & Notifications | Read Reviews (29) |
| Personalization | Read Reviews (25) |
| Recording | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (39) |
| Dashboard | Read Reviews (35) |
| Alerts: popups & Notifications | Read Reviews (29) |
| Personalization | Read Reviews (25) |
| Recording | Read Reviews (14) |
IT and Other Capabilities
for Tripleseat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (272) |
| Data Export | Read Reviews (76) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (272) |
| Data Export | Read Reviews (76) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (79) |
| 24/7 Support | Read Reviews (371) |
| Chat Support | Read Reviews (18) |
| Email Support | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (79) |
| 24/7 Support | Read Reviews (371) |
| Chat Support | Read Reviews (18) |
| Email Support | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (316) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (316) |
Software Failure Risk Guidance
?for Tripleseat
Overall Risk Meter
Top Failure Risks for Tripleseat
Vendor Profile Details
Company Name
Tripleseat
Company Website
https://tripleseat.com/HQ Location
50 Beharrell St, Suite B, Concord, MA 01742, US
Employees
51-100
Social
Financials
PRIVATE
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