Ascent360 Overview

Ascent360 leverages enriched, unified data to boost direct revenue for hotels and resorts. This Customer Data Platform excels in segmentation and automation, enabling targeted marketing strategies that enhance guest engagement and increase return visits. By integrating over 100 data sources, Ascent360 empowers hospitality businesses to harness omnichannel marketing, resulting in measurable business growth. The platform's intuitive design, crafted by marketers, provides actionable insights and facilitates seamless campaign automation. Ascent360 addresses the challenge of scattered customer data, offering a strategic advantage in the competitive hospitality sector.

Use Cases

Customers recommend Engagement Management, Campaign Management, Communication Management, as the business use cases that they have been most satisfied with while using Ascent360.

Other use cases:

  • Advertisement
  • Loyalty Management
  • Channel Marketing
  • Lifetime Value Management
  • Digital Marketing
  • Community Building
  • Direct Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Ascent360.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
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Ascent360 Use-Cases and Business Priorities: Customer Satisfaction Data

Ascent360 works with different mediums / channels such as E-Mail. Mobile. Social Media etc.

Ascent360's features include Personalization, Micro Customer Segmenting, and Feedback Surveys. and Ascent360 support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Ascent360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers." - Eric Lucan

Ascent360, Hyland Governance, Openprise RevOps Performance Platform, Klaviyo, Stackadapt, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ascent360, a cloud-based marketing software, offers Harmonize, Humanize, and Realize modules for data consolidation, personalized campaigns, and automated omni-channel marketing with performance insights. It enables targeted B2C marketing strategies.

Popular Business Setting

for Ascent360

Top Industries

  • Consumer Goods
  • Retail
  • Information Technology and Services

Popular in

  • Small Business

Ascent360 is popular in Consumer Goods, Retail, and Information Technology And Services and is widely used by Small Business,

Comprehensive Insights on Ascent360 Use Cases

What Are the key features of Ascent360 for Engagement Management?

What benefits does Ascent360 offer for Campaign Management?

How can Ascent360 optimize your Communication Management Workflow?

What solutions does Ascent360 provide for Loyalty Management?

28+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Ascent360 solved their Customer Data Platform needs. Cuspera uses 640 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Ascent360 testimonial

Eric Lucan

CMO

MIKE'S BIKES
Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers. Testimonial By Eric Lucan
Ascent360 testimonial

Sarah Seifert

DIRECTOR OF ECOMMERCE

Smartwool®
Ascent360 has made it possible for Smartwool to get a complete view of our customer, no matter what the touchpoint. Testimonial By Sarah Seifert
CUSTOMERS TESTIMONIALS
Ascent360 testimonial

Eric Lucan

CMO

MIKE'S BIKES
Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers. Testimonial By Eric Lucan
Ascent360 testimonial

Sarah Seifert

DIRECTOR OF ECOMMERCE

Smartwool®
Ascent360 has made it possible for Smartwool to get a complete view of our customer, no matter what the touchpoint. Testimonial By Sarah Seifert

Case Studies

Consumer Goods

CASE STUDY Johnson Outdoors, Inc.

Johnson Outdoors used the Ascent360 CDP to improve their marketing. They created targeted email campaigns for different customer groups. Personalized emails increased open and click rates by over 30%.... The company quickly changed strategies during the pandemic using the platform. They also used a survey app at events to collect customer data. This helped them build stronger customer loyalty across their brands.

Read more →
Hospitality

CASE STUDY Wachusett Mountain

Ascent360 CDP helped Wachusett Mountain improve its learn to ski and ride program. The resort used real-time data and omni-channel marketing to reach beginners. The campaign included text, email, and... direct mail offers after lesson packages. Automated reminders encouraged guests to return. Wachusett Mountain won the NSAA Conversion Cup for its success with Ascent360.

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Hospitality

CASE STUDY Angel Fire Resort

Ascent360 helped Angel Fire Resort improve their marketing. The resort used Ascent360 to segment customers and send targeted emails. They increased email open rates to 35%-65%. One campaign generated... $125,000 in revenue. Automations saved staff time and improved customer experience. Tracking tools made it easy to see campaign results and revenue.

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Hospitality

CASE STUDY Mammoth Mountain

Ascent360 CDP helped Mammoth Mountain improve its marketing. The team used the platform to find their best customers and target them with special campaigns. These included booking anniversary emails,... gift card incentives, and retargeting for lodging and lift tickets. The solution helped Mammoth Mountain increase revenue and reduce costs. The marketing team could now see which campaigns worked best and focus on high-value guests.

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Retail

CASE STUDY Sims Music

Ascent360 helped Sims Music improve their email marketing. Sims Music used to send generic emails that did not match customer interests. With Ascent360, they now segment emails by product and service... needs. This led to a 34% email open rate. Their welcome email series generated over $60,000 in revenue. Each ad-hoc email campaign brings in about $12,000. Sims Music now saves time and gives customers a better experience.

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Retail

CASE STUDY Alpine Shop

Alpine Shop used the Ascent360 platform to boost repeat sales with data-driven marketing. They hosted live and virtual events to build community and engage customers. Nearly 50% of event attendees ma...de a purchase after their first event. Customers who attended events spent 70% more than those who did not. 73% of revenue came from just 20% of their customers. The Ascent360 CDP helped Alpine Shop segment customers and deliver targeted messages, driving strong repeat sales.

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Video

Ascent360 Product Demo

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Frequently Asked Questions(FAQ)

for Ascent360

What is Ascent360?

Ascent360 is a Customer Data Platform for B2C companies enabling businesses to grow revenue and create authentic relationships with prospects and customers..

Ascent360 features 3 main modules - Harmonize, Humanize and Realize. The Harmonize module enables data consolidation, data enrichment by standardising, deduplication and other processes,, and provides a 360 degree view of the data with insights.

The Humanize module enables insights into customer data for personalized campaigns guided by a playbook on running campaigns, and data segmentation. The Realize module provides tools for automated omni-channel campaigns, revenue attribution, and Reporting and Analytics for insights on business performance and ROI

What is Ascent360 used for?

Ascent360 is a Customer Data Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Campaign Management and Communication Management .

What are the top features of Ascent360?

Personalization, Micro customer segmenting and Feedback surveys are some of the top features of Ascent360.

Who uses Ascent360?

Ascent360 is used by Consumer Goods, Retail and Information Technology And Services among other industries.

What are Ascent360 alternatives?

Hyland Governance, Openprise RevOps Performance Platform, Klaviyo and Stackadapt are popular alternatives for Ascent360.

Where is Ascent360 located?

Ascent360 is headquartered at 651 Corporate Circle Ste. 204 Golden, CO 80401.
lightning

Peers used Ascent360 for engagement management and campaign management

Ascent360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.93/5 ★

Read Reviews (41)
Custom Reports

4.86/5 ★

Read Reviews (63)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.93/5 ★

Read Reviews (41)
Custom Reports

4.86/5 ★

Read Reviews (63)

Ascent360 Integrations

Ascent360 integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.76/5 ★

Read Reviews (23)
Data Export

4.40/5 ★

Read Reviews (8)

Qollabi

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mobiniti

4.72 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tripleseat

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Ascent360

Overall Risk Meter

Low Medium High

Top Failure Risks for Ascent360

ASCENT360, INC News

CUstomer

Johnson Outdoors Builds Bonds Across Brands With Ascent360 ...

Johnson Outdoors collaborates with Ascent360 to enhance brand connections through a customer data platform, integrating with various systems across hospitality, ski, bike/outdoor, and retail industries to unify and automate customer data for improved sales and loyalty.

Read more →
Product

Ascent360 Now Available on Oracle Cloud Marketplace

Ascent360 is now available on Oracle Cloud Marketplace, offering integrations for industries like hospitality, ski, bike/outdoor, and retailers to unify customer data and drive sales.

Read more →

ASCENT360, INC Profile

Company Name

ASCENT360, INC

Company Website

https://ascent360.com/

HQ Location

651 Corporate Circle Ste. 204 Golden, CO 80401

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