Spiff Overview

Spiff's platform automates complex commission plans for sales, finance, and operations teams. An easy-to-use interface is provided by Spiff.

Use Cases

Customers recommend Sales Commission Management, Social Media Analytics, Workflow Management, as the business use cases that they have been most satisfied with while using Spiff.

Other use cases:

  • Forecasting
  • Motivation Management
  • Sending & Publishing Communications
  • Lead Tracking
  • Engaging And Following Up
  • Generation Of New Leads
  • Advertisement
See all use cases See less use cases

Business Priorities

Improve Visibility and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Spiff.

Other priorities:

  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enhance Customer Relationships
  • Launch New Products
  • Acquire Customers
See all business priorities See less business priorities

Spiff Use-Cases and Business Priorities: Customer Satisfaction Data

Spiff's features include Calculator, Dashboard, and Personalization. and Spiff support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Spiff analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Spiff, reps get insight into every single account. So, if there was an adjustment made on an account, they can reach out to finance and ask questions, as opposed to before they would have to ask for a breakdown of all of the adjustments because... the gross number made no sense to them." - Mark Guilday

Peer review evidence (same sources as the product rating summary)

"...Maintains confidentiality of each rep while also providing them with up to date information regarding commission payouts on deals...." Peer review by Megan A
"...Although Udemy has been impressed with their newfound ability to automate commission programs with Spiff, they have even more praise for the platform s robust analytics and reporting tools...." Case Study Udemy
"...It also uses automated workflows to streamline revenue processes into a centralized source of truth for go-to-market teams...." Case Study Clari

Spiff, Sales Cookie, Bonusly, CaptivateIQ, Performio, etc., all belong to a category of solutions that help Incentives and Compensation Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Spiff

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Spiff is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Spiff Customer wins, Customer success stories, Case studies

How efficiently Does Spiff manage your Sales Commission Management?

How can Spiff optimize your Social Media Analytics Workflow?

How can Spiff enhance your Workflow Management process?

What makes Spiff ideal for Forecasting?

How can Spiff optimize your Motivation Management Workflow?

67 buyers and buying teams have used Cuspera to assess how well Spiff solved their Incentives and Compensation Management needs. Cuspera uses 818 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Incentives and Compensation Management needs.

CUSTOMERS TESTIMONIALS
Spiff testimonial

Mark Guilday

Revenue Operations Manager

Tapjoy

With Spiff, reps get insight into every single account. So, if there was an adjustment made on an account, they can reach out to finance and ask questions, as opposed to before they would have to ask for a breakdown of all of the adjustments because the gross number made no sense to them. Testimonial By Mark Guilday
Spiff testimonial

Danielle Wills

Sr Sales Operations Analyst

Udemy

I’ve never been able to talk to someone so quickly before and get a team up to speed throughout an implementation. I don’t know how many people can say that. Testimonial By Danielle Wills
Spiff testimonial

Daryl Allen

Sr Director of Finance

Gremlin

Spiff’s easy-to-use UI, seamless data sharing, and access to reports in real-time have helped us bridge a lot of gaps. We were able to easily roll-out a unique commission structure that helped us retain 100% of our account executives during a critical period of growth. The tool continues to improve..., and we’re excited to have Spiff continue to support us as we grow!

Testimonial By Daryl Allen
CUSTOMERS TESTIMONIALS
Spiff testimonial

Mark Guilday

Revenue Operations Manager

Tapjoy

With Spiff, reps get insight into every single account. So, if there was an adjustment made on an account, they can reach out to finance and ask questions, as opposed to before they would have to ask for a breakdown of all of the adjustments because the gross number made no sense to them. Testimonial By Mark Guilday
Spiff testimonial

Danielle Wills

Sr Sales Operations Analyst

Udemy

I’ve never been able to talk to someone so quickly before and get a team up to speed throughout an implementation. I don’t know how many people can say that. Testimonial By Danielle Wills
Spiff testimonial

Daryl Allen

Sr Director of Finance

Gremlin

Spiff’s easy-to-use UI, seamless data sharing, and access to reports in real-time have helped us bridge a lot of gaps. We were able to easily roll-out a unique commission structure that helped us retain 100% of our account executives during a critical period of growth. The tool continues to improve..., and we’re excited to have Spiff continue to support us as we grow!

Testimonial By Daryl Allen
 

PenFed Credit Union - Financial Services - Large

Salesforce Announces Prepackaged Agentforce Help Agent

McLean, USA

Salesforce launched Agentforce Help Agent, an autonomous service agent for enterprises, enabling quick deployment across channels with guided setup. PenFed Credit Union, Fisher & Paykel, and PowerSch...ool are using it for enhanced customer service. The Help Agent offers pay-per-resolution pricing, ensuring costs align with successful outcomes.

Read on →
 

Visa Cash App Racing Bulls - Financial Services - Large

Salesforce and Visa Cash App Racing Bulls Announce Partnership to Deploy Agentforce ...

USA

Salesforce partners with Visa Cash App Racing Bulls to deploy its Agentforce CRM solution, enhancing customer relationship management capabilities for the financial services firm.

Read on →
 

Thames Valley Police - Law Enforcement - Large

Thames Valley Police's Bobbi AI Agent Powered by Salesforce Agentforce Frees 3, 200+ ...

UK

Thames Valley Police has implemented Salesforce's Agentforce to power Bobbi, an AI agent managing non-emergency interactions. Bobbi handles 200 conversations daily, freeing over 3,200 operational hou...rs annually. This AI solution enhances citizen engagement, reduces wait times, and identifies high-risk cases for human intervention, marking a significant shift in UK policing's digital approach.

Read on →
 

Los Angeles County Public Defender - Legal Services - Large

Los Angeles, USA

Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with 1,2...00 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.

 

Heathrow Airport - Hospitality - Large

London, UK

Heathrow Airport used Salesforce Agentforce to deliver faster, more personalized support for 83 million passengers each year. The airport improved digital contact efficiency by 40% and reduced chat e...xchanges by over 50%. Hallie, their AI agent, now resolves 90% of chats without live agent transfer. Commerce Cloud drove a 30% increase in digital revenue over four years. Marketing Cloud achieved a 49% open rate for customer emails, boosting engagement and purchase values.

 

Formula 1 - Entertainment - Large

London, UK

Agentforce helped Formula 1 cut service response times by 80%. F1 unified over 100 data sources to create detailed fan profiles. Service reps now resolve issues faster and deliver more personalized s...upport. Marketing Cloud and AI-driven content boosted click-through rates by 22%. Fan satisfaction rose 8% year over year, reaching 90%. Tableau enabled F1 to secure new partnerships with actionable audience insights.

What kind of company are you? | Sales Commission Software | Spiff

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Frequently Asked Questions(FAQ)

for Spiff

What is Spiff?

Spiff is a cloud based sales commission and incentive compensation platform for sales ops, marketing reps and finance teams to save time, increase sales and productivity.

Spiff helps teams to handle most intricate commission structures and nuances. It provides personalized, real-time commission portals to automatically calculate commissions and helps in payroll reports.

Spiff uses machine learning for handling most intricate commission. It comes with plan designer, flexible rules, building blocks and easy access to data for calculating commissions.

What is Spiff used for?

Spiff is a Incentives and Compensation Management Software mainly used by its customers to Improve Visibility and Increase Sales & Revenue by Sales Commission Management, Social Media Analytics and Workflow Management .

What are the top features of Spiff?

Calculator, Dashboard and Personalization are some of the top features of Spiff.

Who uses Spiff?

Spiff is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Spiff alternatives?

Sales Cookie, Bonusly, CaptivateIQ and Performio are popular alternatives for Spiff.

Where is Spiff located?

Spiff is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Spiff for sales commission management and social media analytics

Spiff Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.61/5

Read Reviews (4)
Analytics

4.06/5

Read Reviews (47)
Custom Reports

3.80/5

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.61/5

Read Reviews (4)
Analytics

4.06/5

Read Reviews (47)
Custom Reports

3.80/5

Read Reviews (129)

Software Failure Risk Guidance

?

for Spiff

Overall Risk Meter

Low Medium High

Top Failure Risks for Spiff

Salesforce, Inc. News

Product

Salesforce launches Help Agent to simplify AI customer service deployment

Salesforce has launched Help Agent, a prepackaged AI service agent on its Agentforce platform, designed to simplify AI customer service deployment. It offers a low-code setup and a new pay-per-resolution pricing model, charging $2 per resolved issue. This approach aligns AI spending with operational value, focusing on business outcomes rather than raw AI usage. Help Agent and the updated Customer Service Portal will be available in July 2026.

Product

Salesforce productizes its own customer service AI agent for users

Salesforce plans to release Agentforce Help Agent, an AI-driven customer service tool, next month. It integrates prepackaged actions and case management, enabling communication across multiple channels. The tool simplifies deployment with plain-language configuration and adopts a new outcomes-based pricing model. Salesforce's acquisition of Fin will enhance future iterations of Agentforce Service.

Executive

Salesforce appoints former Google APAC leader Amit Chhangani as regional VP for partner business

Salesforce has appointed Amit Chhangani, a former Google executive, as regional VP for partner business in ASEAN. Chhangani will focus on strengthening Salesforce's partner ecosystem to accelerate AI adoption through collaboration with channel partners. His experience in ecosystem development and enterprise transformation is expected to enhance Salesforce's AI and data platform initiatives in the region.

Product

Salesforce (CRM) Is Building Software That Works Like Humans

Salesforce is advancing its AI capabilities with products like Einstein, Agentforce, and Data Cloud, integrating AI-driven productivity tools into its core CRM stack. These tools enhance revenue opportunities within its existing customer base. Despite AI growth, Salesforce's core business remains tied to broader enterprise software budgets. The company reported $3.4 billion in AI and data ARR, emphasizing AI's role in reshaping its revenue mix.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO