Overview: Webex Events (formerly Socio) and Universe as Event Management Category solutions.
When examining Webex Events and Universe in the realm of Event Management solutions, both have distinct strengths. Webex Events excels in enterprise-scale engagement and communication, offering robust integration and 24/7 support, making it ideal for large marketing and IT enterprises. Conversely, Universe focuses on social media-centric event management with a notable emphasis on enhancing customer relationships, making it suitable for smaller or niche markets in event services and advertising.
Webex Events (formerly Socio): Webex Events (formerly Socio) provides a comprehensive platform for managing in-person, hybrid, and virtual events. Unforgettable experiences are created with its all-in-one event technology.
Universe: Universe provides tools and support for successful event creation. Tickets can be sold, events created, and experiences discovered on their platform.
Webex Events (formerly Socio) and Universe: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Webex Events facilitates engagement management and effective communication, aligning with large-scale event coordination needs. read more →
Universe focuses on event management and social media integration, catering to smaller or social media-driven engagements. read more →
Business Goals
Webex Events aims to improve ROI and build brand awareness, appealing to enterprises looking to maximize marketing impact. read more →
Universe helps in enhancing customer relationships and improving brand engagement, beneficial for small businesses and niche markets. read more →
Core Features
Webex Events offers seamless integration and detailed analytics, vital for businesses needing comprehensive data insights. read more →
Universe provides robust custom reporting and ease of use, appealing to users requiring straightforward data handling. read more →
Vendor Support
Webex Events provides 24/7 support, including phone, chat, and email, supportive for enterprises needing continuous assistance. read more →
Universe offers limited support with an emphasis on 24/7 availability, suitable for businesses manageable with minimal guidance. read more →
Segments and Industries
Webex Events serves enterprise and IT sectors, highlighting its strength in managing large-scale events and complex operations. read more →
Universe targets event services and advertising, reflecting its suitability for dynamic environments focused on creativity and outreach. read more →
Operational Alignment
Webex Events integrates well into high-volume, complex workflows, supporting expansive organizational structures. read more →
Universe fits into niche, agile operations, helping businesses navigate event marketing with a focus on social media campaigns. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Webex Events (formerly Socio) in Action: Unique Use Cases
What benefits does Webex Events (formerly Socio) offer for Engagement Management?
How efficiently Does Webex Events (formerly Socio) manage your Communication Management?
What makes Webex Events (formerly Socio) ideal for Trade Show Marketing?
Universe in Action: Unique Use Cases
How can Universe enhance your Event Management process?
How efficiently Does Universe manage your Promotion Management?
Alternatives
Integrations
Few Webex Events (formerly Socio) Integrations
Few Universe Integrations
News
Latest Webex Events (formerly Socio) News
At RSAC 2025 , Cisco announces bevy of security announcements to leverage its strength in networking
At RSAC 2025, Cisco announced multiple security enhancements, including updates to Cisco XDR and Cyber Vision, leveraging its networking expertise to strengthen its cybersecurity portfolio.
How can Webex Events (formerly Socio) optimize your Social Media Management Workflow?