Microsoft Forms and Jotform both offer comprehensive solutions in the Other Demand Generation category, yet their strengths and focus areas differ. Microsoft Forms excels in integration capabilities and custom reporting, appealing to diverse industries like IT and banking. It's suitable for enterprises looking to enhance customer relationships and manage workflows efficiently. Jotform, on the other hand, shines in communication and document management, making it a favorite among large enterprises and education sectors. Its extensive support options and capabilities make it ideal for firms aiming to improve internal communication and engage effectively with customers.
Microsoft Forms: Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.
Jotform: Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.
Top use cases: Microsoft Forms vs Jotform
Use cases tied to Microsoft Forms and Jotform from verified data sources. Click any use case for supporting evidences.
| Microsoft Forms | Jotform |
|---|---|
Top Capabilities: Microsoft Forms vs Jotform
Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Industries: Microsoft Forms vs Jotform
Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Market Segments: Microsoft Forms vs Jotform
Share of peer evidence by company size for Microsoft Forms and Jotform. Each product segments add up to 100%. Click any segment for supporting evidence.
| Microsoft Forms | Jotform | |
|---|---|---|
| Key Capabilities Supported | Microsoft Forms supports customer feedback management and engagement for improving customer relations. → | Jotform offers robust communication and sales document management, aiding operational efficiency. → |
| Business Goals | Microsoft Forms helps enhance customer relationships and improve digital presence. → | Jotform focuses on acquiring new customers and fostering better internal communications. → |
| Core Features | Microsoft Forms excels with custom reports and strong integration options. → | Jotform stands out in compliance and data import capabilities, appealing to data-heavy businesses. → |
| Vendor Support | Microsoft Forms offers 24/7 support via diverse channels like email and phone. → | Jotform provides extensive support with strong email and chat options around the clock. → |
| Segments and Industries | Microsoft Forms is favored by smaller businesses and diverse sectors like banking. → | Jotform is preferred by larger enterprises, with strong usage in education and marketing. → |
| Operational Alignment | Microsoft Forms fits well in enterprises managing feedback and collaboration. → | Jotform integrates smoothly into environments needing efficient communication management. → |
Applying your context and needs changes the comparison
Microsoft Forms and Jotform: Best activities based on customer satisfaction
Microsoft Forms in Action: Unique Activities
What makes Microsoft Forms ideal for Customer Feedback Management?
"...While the form was helpful and very resourceful, also because of the linkage with other microsoft programs, it would be a good tool, the result in data format also gave graphical and real time analysis of feedback from any surveys it may be deployed for, however, one may need expert guidance or support from a previous user of this software in order to achieve maximum result...." Peer review by Ayobami B, HR Officer, Research
How efficiently Does Microsoft Forms manage your Engagement Management?
"...This can include: Creating a dynamic list view showing recent leads created by a Form postAutomatically scheduling an activity that will prompt a sales user to follow up when Form leads are createdSending an automated email notifying teams about a new actionable form post Microsoft Forms won't be appropriate for all requirements and there are some limitations to be aware of...." Converting Web Forms to Dynamics 365 Leads with Microsoft Flow & Forms
What benefits does Microsoft Forms offer for Collaboration?
"...The "collaboration" function is also really useful...." Peer review by User
Jotform in Action: Unique Activities
How can Jotform optimize your Sales Document Management Workflow?
"...It helped me create a aesthetically pleasing contract and questionnaire to send to my clients, and helps me keep track of jobs coming up, who the family is, what the occasion is, etc. . ...." Peer review by Autumn H., Photographer
How can Jotform enhance your Workflow Management process?
"...Saved me time by streamlining my workflow as I was able to quickly create forms for my clients to fill out vs. capturing the information via document attachments in my email...." Peer review by Wendy Neal
Integrations
Ecosystem partners each product commonly connects with.
Microsoft Forms
News
Latest Microsoft Forms news
Microsoft sets October 7 Windows and Surface event with Nvidia CEO
Microsoft will host a Windows and Surface event on October 7 in San Francisco, featuring Nvidia CEO Jensen Huang. The event will focus on local AI, Windows, Nvidia RTX Spark, Surface, and the PC ecosystem. Nvidia's RTX Spark, a system-on-chip for AI workloads, will be highlighted, showcasing its integration with Microsoft's Surface Laptop Ultra.
Latest Jotform news
Jotform earns 55 #1 rankings in G2’s Fall 2026 Reports
Jotform earned 55 #1 rankings in G2's Fall 2026 Reports, highlighting its strong performance across various product categories, including form building and AI integration. This recognition underscores Jotform's impact on automating processes and enhancing customer experiences.
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