Microsoft Forms Overview
This is a summary of the comprehensive capabilities and benefits of Microsoft Forms based on over 871 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Microsoft Forms, Paperform, involve.me, Zoho Forms, GetSiteControl, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Microsoft Forms is right for your needs? Our Cuspera AI engine can evaluate how Microsoft Forms fits your specific business needs, industry, and context. Get your personalized assessment report today.
Microsoft Forms supports business activities such as:
- Customer Feedback Management
- Engagement Management
- Collaboration
- Workflow Management
- Sending & Publishing Communications
Microsoft Forms can help you with many business goals, such as Enhance Customer Relationships, Launch New Products, Scale Best Practices, Increase Sales & Revenue, Improve Digital And Social Presence, etc. It can help manage these activities if you use Website and Video for these needs. As a solution, Microsoft Forms's capabilities include Feedback Surveys, Gamification, Contests/Quizes, etc.
Microsoft Forms was founded in 1975. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Customers who are currently using the Voice of the Customer module should plan a migration path since (source: Replace your Voice of the Customer Surveys with Microsoft Forms Pro)..." Getting started with Forms Pro : customer feedback is the ultimate truth
Cuspera Reviews
14 buyers and buying teams have used Cuspera to assess how well Microsoft Forms solved their Other Demand Generation needs. Cuspera uses 871 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities peers achieved using Microsoft Forms.
Use Cases
Peers recommend Customer Feedback Management , Engagement Management , Collaboration , as the business use cases that they have been most satisfied while using Microsoft Forms.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.87/5 ★ |
"...Customers who are currently using the Voice of the Customer module should plan a migration path since (source: Replace your Voice of the Customer Surveys with Microsoft Forms Pro)..." Getting started with Forms Pro : customer feedback is the ultimate truth |
| measuring customer satisfaction |
4.36/5 ★ |
"...The Forms Pro Customer Satisfaction app will enable you to get analytics combining survey data and case data. ..." Microsoft 365 update for December 2019 |
| Engagement Management with Website and Video |
4.85/5 ★ |
"...365 Customer Engagement (CE) FAQs appeared first on Business Intelligence Info...." Microsoft Forms Pro and Dynamics 365 Customer Engagement (CE) FAQs |
| engaging and following up |
4.83/5 ★ |
"...Create engaging videos with Microsoft Forms in Microsoft Stream..." New to Microsoft 365 in May new tools to streamline compliance and make collaboration inclusive and engaging |
| Collaboration |
4.82/5 ★ |
"...OneNote Collaboration Training10 Best Uses for OneNote in your Teaching and LearningDigital Inking in OneNoteImmersive Reader for OneNoteOneNote Interactive Lesson TrainingOneNote for Math Training; OneNote Graphing Equations Video; OneNote Integers VideoFormsIntroduction to Microsoft Forms..." Microsoft Education Resources |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.87/5 ★ |
"...Customers who are currently using the Voice of the Customer module should plan a migration path since (source: Replace your Voice of the Customer Surveys with Microsoft Forms Pro)..." Getting started with Forms Pro : customer feedback is the ultimate truth |
|
| measuring customer satisfaction |
4.87/5 ★ |
| Engagement Management with Website and Video |
4.85/5 ★ |
"...365 Customer Engagement (CE) FAQs appeared first on Business Intelligence Info...." Microsoft Forms Pro and Dynamics 365 Customer Engagement (CE) FAQs |
|
| engaging and following up |
4.85/5 ★ |
| Collaboration |
4.82/5 ★ |
"...OneNote Collaboration Training10 Best Uses for OneNote in your Teaching and LearningDigital Inking in OneNoteImmersive Reader for OneNoteOneNote Interactive Lesson TrainingOneNote for Math Training; OneNote Graphing Equations Video; OneNote Integers VideoFormsIntroduction to Microsoft Forms..." Microsoft Education Resources |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 871 insights from peers and experts to help you assess how these Microsoft Forms use cases fit your Other Demand Generation needs.
Frequently Asked Questions(FAQ)
for Microsoft Forms
What is Microsoft Forms used for?
What are the top features of Microsoft Forms?
Who uses Microsoft Forms?
What are Microsoft Forms alternatives?
Where is Microsoft Forms located?
Popular Business Setting
for Microsoft Forms
Top Industries
- Information Technology and Services
- Banking
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Microsoft Forms to Enhance customer relationships and Launch new products
Microsoft Forms Alternatives
Peer and Expert Opinion on Features
for Microsoft Forms
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (149) |
| Gamification | Read Reviews (35) |
| Contests/quizes | Read Reviews (35) |
| Personalization | Read Reviews (22) |
| Dashboard | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (149) |
| Gamification | Read Reviews (35) |
| Contests/quizes | Read Reviews (35) |
| Personalization | Read Reviews (22) |
| Dashboard | Read Reviews (14) |
IT and Other Capabilities
for Microsoft Forms
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (85) |
| Data Export | Read Reviews (64) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (85) |
| Data Export | Read Reviews (64) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (70) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (70) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (127) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (127) |
Software Failure Risk Guidance
?for Microsoft Forms
Overall Risk Meter
Top Failure Risks for Microsoft Forms
Vendor Profile Details
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for Microsoft Forms
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