Microsoft Forms Overview
Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.
Use Cases
Customers recommend Customer Feedback Management, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Microsoft Forms.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Microsoft Forms.
Microsoft Forms Use-Cases and Business Priorities: Customer Satisfaction Data
Microsoft Forms works with different mediums / channels such as Website. and Video.
Microsoft Forms's features include Feedback Surveys, Gamification, Contests/Quizes, etc. and Microsoft Forms support capabilities include Email Support, Chat Support, Phone Support, etc. also Microsoft Forms analytics capabilities include Analytics, and Custom Reports.
Reviews
"...While the form was helpful and very resourceful, also because of the linkage with other microsoft programs, it would be a good tool, the result in data format also gave graphical and real time analysis of feedback from any surveys it may be deployed for, however, one may need expert guidance or support from a previous user of this software in order to achieve maximum result...." Peer review by Ayobami B, HR Officer, Research
Microsoft Forms, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Microsoft Forms
Top Industries
- Information Technology and Services
- Banking
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Microsoft Forms is popular in Information Technology And Services, Banking, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Microsoft Forms Use Cases
How does Microsoft Forms facilitate Customer Feedback Management?
How does Microsoft Forms facilitate Engagement Management?
What benefits does Microsoft Forms offer for Collaboration?
Why is Microsoft Forms the best choice for Workflow Management?
What makes Microsoft Forms ideal for Sending & Publishing Communications?
14 buyers and buying teams have used Cuspera to assess how well Microsoft Forms solved their Other Demand Generation needs. Cuspera uses 871 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Case Studies
CASE STUDY Liverpool
CASE STUDY RelevanC
CASE STUDY St John Ambulance
CASE STUDY s.Oliver
CASE STUDY Villa Finder
CASE STUDY Samsung Electronics Germany
Frequently Asked Questions(FAQ)
for Microsoft Forms
What is Microsoft Forms used for?
What are the top features of Microsoft Forms?
Who uses Microsoft Forms?
What are Microsoft Forms alternatives?
Where is Microsoft Forms located?
Peers used Microsoft Forms for customer feedback management and engagement management
Microsoft Forms Competitors
Microsoft Forms Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (127) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (127) |
Microsoft Forms Integrations
Microsoft Forms integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Microsoft Forms
Software Failure Risk Guidance
?for Microsoft Forms
Overall Risk Meter
Top Failure Risks for Microsoft Forms
Microsoft Corporation News
Dynamics 365 Contact Center now available in GCC-M - Microsoft
Microsoft has launched Dynamics 365 Contact Center in the Government Community Cloud (GCC), enhancing communication for government agencies with secure, AI-driven contact center solutions. This release supports public sector innovation with FedRAMP High Certification, ensuring compliance and security. The solution offers omnichannel communication, AI-assisted services, and flexible deployment options, empowering government entities to improve service efficiency and engagement.
Automate intent discovery and resolution with Customer Intent Agent - Microsoft Dynamics 365 Blog
Microsoft has updated its Customer Intent Agent within Dynamics 365, enhancing AI-driven contact center capabilities. The July 2025 release introduces advanced features like dynamic interviews, instruction-driven resolutions, and improved voice support. These updates aim to automate intent discovery and resolution, enabling more natural interactions and reducing escalation risks. The enhancements focus on business context-aware intent mining and autonomous learning loops, improving customer service efficiency.
NTT DATA Launches Global Business Unit for Microsoft Cloud to Accelerate Enterprise Transformation in the AI Era
NTT DATA has launched a global business unit focused on Microsoft Cloud to enhance enterprise transformation using AI. This collaboration aims to accelerate cloud modernization and AI adoption, leveraging Microsoft technologies like Azure and Microsoft 365. The unit will support enterprises in scaling AI solutions and modernizing operations globally, reinforcing NTT DATA's strategic alliance with Microsoft.
Reply S . p . A .: Reply , Thanks to the Expertise of Its Microsoft - Focused Companies , Has Been Named Prioritised Tier Partner in the Microsoft Copilot Jumpstart Partner Program
Reply S.p.A. has been recognized as a Prioritised Tier Partner in the Microsoft Copilot Jumpstart Partner Program. This status highlights the expertise of Reply's Microsoft-focused companies, WM Reply and Valorem Reply, in delivering AI-powered solutions using Microsoft's technologies. The partnership enhances Reply's ability to provide tailored Copilot solutions and support, benefiting clients like Lumen Technologies and Vodafone.
Microsoft Corporation Profile
Company Name
Microsoft Corporation
Company Website
https://www.microsoft.com/en-usYear Founded
1975
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
