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Feedback Hub vs AddSearch: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Feedback Hub vs. AddSearch is based on a specific set of business needs and context. The comparison uses 1181 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedback Hub and AddSearch

Feedback Hub, AddSearch, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.

AddSearch focuses on Social Media Management, Helpdesk Management, Content Management with Website, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedback Hub

Focus area

Software Failure Risk

  • medium

logo AddSearch

Focus area

Software Failure Risk

  • low

About

Send feedback to Microsoft with the Feedback Hub app

Customizable,and enterprise-level site search solution for websites

Age

1975

2013

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

21

Total Goals
(we found evidences for)

2

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



helpdesk management


campaign management


communication management

sending & publishing communications


sales review & feedback


category management


training & onboarding


social media management



engagement management

engaging and following up


content management


Top Goals

Goals Achieved

  • Improve efficiency

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more
  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

high

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low

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Business Setting