Comparison Summary
This comparison report of Delighted platform vs. Feedback Hub is based on a specific set of business needs and context. The comparison uses 3603 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Delighted platform and Feedback Hub
Delighted platform, Feedback Hub, Thematic, Zonka Feedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Delighted platform covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Feedback Hub focuses on Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Delighted platform
Focus area
Delighted platform is better than Feedback Hub for
Software Failure Risk
About
Customer feedback tool to gather actionable feedback from your customers
Send feedback to Microsoft with the Feedback Hub app
Age
1975
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
53
24
Total Goals
(we found evidences for)
13
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
-
Improve efficiency
-
Scale best practices
Top Channels
Channels Used
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user generated content
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blogs
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social media
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Twitter
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games
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website
- See 3 more
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user generated content
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blogs
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social media
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Twitter
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games
-
website
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
