Survicate Overview
Survicate is an all-in-one Customer Feedback, Survey and NPS Software that helps businesses capture more customer feedback, deliver a better customer experience and attitudes towards the product. It helps to collect valuable customer insights and boost growth by increasing customer satisfaction and discovering growth opportunities. It is designed for small and midsize businesses.
It offers solutions like targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys and questionnaires. It integrates with analytical, CRM and marketing automation platforms like Google Analytics, HubSpot, Intercom, Pardot, MailChimp, and Salesforce. This allows combining all data in one place and use it to improve the performance of marketing and sales teams.
Key features of Survicate are email embedded surveys, predict business growth with all channels NPS surveys, run conversational surveys in intercom messenger, manage customer feedback from multiple sources and many more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Survicate solved their Customer Feedback Management needs. Cuspera uses 3577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Survicate.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Generation Of New Leads , as the business use cases that they have been most satisfied while using Survicate.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback with E-Mail |
4.93/5 ★ |
"...I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed...." Survey Software for Customer Success Teams Survicate |
| measuring net promoter score |
4.96/5 ★ |
"...Collect NPS, CSAT, CES data & send custom surveys with one tool...." Customer Feedback Surveys Survicate [Start Free] |
| Measuring CSAT |
4.91/5 ★ |
"...Send NPS, CSAT, CES, customer and product surveys via Intercom Messenger and Email...." Intercom & Survicate Intergation NPS, CSAT, CES at hand |
| Engaging Conversational Surveys with E-Mail |
4.83/5 ★ |
"...With Survicate, you can ask follow-up questions and deliver calls to action based on past answers...." Peer review from Featured Customers |
| engaging and following up |
4.80/5 ★ |
"...Engagement is 10x that of surveys delivered through other channels, and in a matter of hours we would gather thousands of responses to help our product and UX teams make critical decisions...." Peer review by Michael M, Director of User Experience, Digital Education |
| Generation Of New Leads with Website |
4.93/5 ★ |
"...Thus, Michael is also responsible for turning new leads into paying customers...." Case Study Looka |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback with E-Mail |
4.93/5 ★ |
"...I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed...." Survey Software for Customer Success Teams Survicate |
|
| measuring net promoter score |
4.93/5 ★ |
| Measuring CSAT |
4.93/5 ★ |
| Engaging Conversational Surveys with E-Mail |
4.83/5 ★ |
"...With Survicate, you can ask follow-up questions and deliver calls to action based on past answers...." Peer review from Featured Customers |
|
| engaging and following up |
4.83/5 ★ |
| Generation Of New Leads with Website |
4.93/5 ★ |
"...Thus, Michael is also responsible for turning new leads into paying customers...." Case Study Looka |
|
48+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3577 insights from peers and experts to help you assess how these Survicate use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We wanted to understand our users’ needs closely. We want to know their problems and feelings about education. Our analyses are often backed up by actual conversations with users Testimonial By Jakub Piwnik |
|
We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski |
|
We‘ve surveyed our users about the problems and doubts they have when it comes to financing and mortgage. Based on the results, we published a series of articles to answer their questions Testimonial By Michal Jaskolski |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jakub Piwnik Communications Manager Brainly |
We wanted to understand our users’ needs closely. We want to know their problems and feelings about education. Our analyses are often backed up by actual conversations with users Testimonial By Jakub Piwnik |
|
Filip Zaleski Growth Marketer Droplr |
We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski |
|
Michal Jaskolski Co-founder Morizon |
We‘ve surveyed our users about the problems and doubts they have when it comes to financing and mortgage. Based on the results, we published a series of articles to answer their questions Testimonial By Michal Jaskolski |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study AgendorRead More |
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Case Study PipedriveRead More |
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Case Study DroplrRead More |
Frequently Asked Questions(FAQ)
for Survicate
What is Survicate?
What is Survicate used for?
What are the top features of Survicate?
Who uses Survicate?
What are Survicate alternatives?
Where is Survicate located?
Popular Business Setting
for Survicate
Top Industries
- Internet
- Computer Software
- Retail
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Survicate to Improve customer satisfaction and Acquire customers
Survicate Alternatives
Peer and Expert Opinion on Features
for Survicate
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (1155) |
| Personalization | Read Reviews (62) |
| Widgets | Read Reviews (55) |
| Survey themes library | Read Reviews (40) |
| Alerts: popups & Notifications | Read Reviews (37) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (1155) |
| Personalization | Read Reviews (62) |
| Widgets | Read Reviews (55) |
| Survey themes library | Read Reviews (40) |
| Alerts: popups & Notifications | Read Reviews (37) |
IT and Other Capabilities
for Survicate
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (155) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (155) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (281) |
| Email Support | Read Reviews (19) |
| Chat Support | Read Reviews (22) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (281) |
| Email Support | Read Reviews (19) |
| Chat Support | Read Reviews (22) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (167) |
| Custom Reports | Read Reviews (333) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (167) |
| Custom Reports | Read Reviews (333) |
Software Failure Risk Guidance
?for Survicate
Overall Risk Meter
Top Failure Risks for Survicate
Vendor Profile Details
Company Name
Survicate
Company Website
https://survicate.com/HQ Location
ulica Przyrynek 14, Warsaw, MA 00-219, PL
Employees
11-50
Social
Financials
Seed
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