Survicate Overview
This is a summary of the comprehensive capabilities and benefits of Survicate based on over 3577 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Survicate, GetFeedback, Delighted platform, SatisMeter, Zoho Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Survicate is right for your needs? Our Cuspera AI engine can evaluate how Survicate fits your specific business needs, industry, and context. Get your personalized assessment report today.
Survicate supports business activities such as:
- Collecting Feedback
- Engaging Conversational Surveys
- Generation Of New Leads
- Communication Management
- Helpdesk Management
Survicate can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Increase Sales & Revenue, Improve ROI, Improve Employee Experience, etc. It can help manage these activities if you use E-Mail and Website for these needs. As a solution, Survicate's capabilities include Embedded Survey Forms, Personalization, Widgets, etc.
Survicate Internet Vertical is its biggest customer base.
Reviews
"Survicate is one of the tools that is used by several Pipedrive teams – it’s simple yet has the necessary functionality and integrations both with in-app messaging platforms (Intercom) and email automation platforms that allows personalization and r...educes our manual workload. " - Ksenia Chaynikova
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Survicate solved their Customer Feedback Management needs. Cuspera uses 3577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Survicate.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Generation Of New Leads , as the business use cases that they have been most satisfied while using Survicate.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Collecting Feedback with E-Mail |
4.93/5 ★ |
"...I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed...." Survey Software for Customer Success Teams Survicate |
measuring net promoter score |
4.96/5 ★ |
"...Automate your Net Promoter Score to identify brand advocates and ask them for referrals...." Surveys for Marketo |
Measuring CSAT |
4.91/5 ★ |
"...Start tracking NPS, CSAT and CES in minutes...." Slack & Survicate Intergation Client Feedback |
Engaging Conversational Surveys with E-Mail |
4.83/5 ★ |
"...During the process of introducing a new gamification functionality, Brainly conducted numerous A/B tests to check its influence on the user engagement in the platform...." Case Study Brainly |
engaging and following up |
4.80/5 ★ |
"...Ask one or a series of follow-up questions for deeper feedback and insights...." Website & Email Surveys for Pardot |
Generation Of New Leads with Website |
4.93/5 ★ |
"...we generate leads for our sales team...." Peer review by User in Venture Capital & Private Equity |
PEER EXPERIENCES | |
---|---|
Collecting Feedback with E-Mail |
4.93/5 ★ |
"...I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed...." Survey Software for Customer Success Teams Survicate |
|
measuring net promoter score |
4.93/5 ★ |
Measuring CSAT |
4.93/5 ★ |
Engaging Conversational Surveys with E-Mail |
4.83/5 ★ |
"...During the process of introducing a new gamification functionality, Brainly conducted numerous A/B tests to check its influence on the user engagement in the platform...." Case Study Brainly |
|
engaging and following up |
4.83/5 ★ |
Generation Of New Leads with Website |
4.93/5 ★ |
"...we generate leads for our sales team...." Peer review by User in Venture Capital & Private Equity |
48+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3577 insights from peers and experts to help you assess how these Survicate use cases fit your Customer Feedback Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Survicate is one of the tools that is used by several Pipedrive teams – it’s simple yet has the necessary functionality and integrations both with in-app messaging platforms (Intercom) and email automation platforms that allows personalization and reduces our manual workload. Testimonial By Ksenia Chaynikova |
|
Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate about $25 in additional revenue from our customers. Testimonial By Michael Irvine |
|
It was important to us that our stores receive customers’ feedback immediately. Customer satisfaction is a direct assessment of their work, and we are obliged to pass it over to them Testimonial By Tom Stefanowski |
CUSTOMERS | TESTIMONIALS |
---|---|
Ksenia Chaynikova Product Manager Pipedrive |
Survicate is one of the tools that is used by several Pipedrive teams – it’s simple yet has the necessary functionality and integrations both with in-app messaging platforms (Intercom) and email automation platforms that allows personalization and reduces our manual workload. Testimonial By Ksenia Chaynikova |
Michael Irvine Head of Marketing Looka |
Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate about $25 in additional revenue from our customers. Testimonial By Michael Irvine |
Tom Stefanowski Web Development Manager Castorama |
It was important to us that our stores receive customers’ feedback immediately. Customer satisfaction is a direct assessment of their work, and we are obliged to pass it over to them Testimonial By Tom Stefanowski |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study CastoramaRead More |
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Case Study BrainlyRead More |
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Case Study DroplrRead More |
Frequently Asked Questions(FAQ)
for Survicate
What is Survicate?
What is Survicate used for?
What are the top features of Survicate?
Who uses Survicate?
What are Survicate alternatives?
Where is Survicate located?
Popular Business Setting
for Survicate
Top Industries
- Internet
- Computer Software
- Retail
Popular in
- Mid Market
- Small Business
- Enterprise
Survicate Alternatives
Peer and Expert Opinion on Features
for Survicate
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (1155) |
Personalization | Read Reviews (62) |
Widgets | Read Reviews (55) |
Survey themes library | Read Reviews (40) |
Alerts: popups & Notifications | Read Reviews (37) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (1155) |
Personalization | Read Reviews (62) |
Widgets | Read Reviews (55) |
Survey themes library | Read Reviews (40) |
Alerts: popups & Notifications | Read Reviews (37) |
IT and Other Capabilities
for Survicate
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (155) |
Data Export | Read Reviews (78) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (155) |
Data Export | Read Reviews (78) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (281) |
Email Support | Read Reviews (19) |
Chat Support | Read Reviews (22) |
Phone Support | Read Reviews (14) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (281) |
Email Support | Read Reviews (19) |
Chat Support | Read Reviews (22) |
Phone Support | Read Reviews (14) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (167) |
Custom Reports | Read Reviews (333) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Analytics | Read Reviews (167) |
Custom Reports | Read Reviews (333) |
Software Failure Risk Guidance
?for Survicate
Overall Risk Meter
Top Failure Risks for Survicate
Vendor Profile Details
Company Name
Survicate
Company Website
https://survicate.com/HQ Location
ulica Przyrynek 14, Warsaw, MA 00-219, PL
Employees
11-50
Social
Financials
SEED