Survicate Overview

Survicate enables the creation of engaging surveys effortlessly, including NPS, CSAT, and CES. Continuous customer feedback is collected through email, web, in-product, and mobile app surveys.

Use Cases

Customers recommend Collecting Feedback, Engaging Conversational Surveys, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Survicate.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Campaign Management
  • Knowledge Management
  • Drip Marketing
  • Training & Onboarding
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Survicate.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Employee Experience
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Product Experience
  • Grow Market Share
See all business priorities See less business priorities

Survicate Use-Cases and Business Priorities: Customer Satisfaction Data

Survicate works with different mediums / channels such as E-Mail, and Website,

Survicate's features include Embedded Survey Forms, Personalization, Widgets, etc.

Reviews

"We wanted to understand our users’ needs closely. We want to know their problems and feelings about education. Our analyses are often backed up by actual conversations with users" - Jakub Piwnik

Survicate, GetFeedback, Delighted platform, SatisMeter, Zoho Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Survicate

Top Industries

  • Internet
  • Computer Software
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Survicate is popular in Internet, Computer Software, and Retail and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Survicate Use Cases

How efficiently Does Survicate manage your Collecting Feedback?

What solutions does Survicate provide for Engaging Conversational Surveys?

What makes Survicate ideal for Generation Of New Leads?

Why is Survicate the best choice for Communication Management?

Why is Survicate the best choice for Helpdesk Management?

48+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Survicate solved their Customer Feedback Management needs. Cuspera uses 3577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Survicate testimonial

Jakub Piwnik

Communications Manager

Brainly

We wanted to understand our users’ needs closely. We want to know their problems and feelings about education. Our analyses are often backed up by actual conversations with users Testimonial By Jakub Piwnik
Survicate testimonial

Tom Stefanowski

Web Development Manager

Castorama

It was important to us that our stores receive customers’ feedback immediately. Customer satisfaction is a direct assessment of their work, and we are obliged to pass it over to them Testimonial By Tom Stefanowski
Survicate testimonial

Filip Zaleski

Growth Marketer

Droplr

We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski
CUSTOMERS TESTIMONIALS
Survicate testimonial

Jakub Piwnik

Communications Manager

Brainly

We wanted to understand our users’ needs closely. We want to know their problems and feelings about education. Our analyses are often backed up by actual conversations with users Testimonial By Jakub Piwnik
Survicate testimonial

Tom Stefanowski

Web Development Manager

Castorama

It was important to us that our stores receive customers’ feedback immediately. Customer satisfaction is a direct assessment of their work, and we are obliged to pass it over to them Testimonial By Tom Stefanowski
Survicate testimonial

Filip Zaleski

Growth Marketer

Droplr

We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski

Case Studies

COMPANY INDUSTRY CASE STUDIES
Survicate case study
Design
Design
Case Study Looka

How Looka got a 2400% ROI using Survicate

Read More
Survicate case study
Computer Software
Computer Software
Case Study Pipedrive

How Pipedrive improves its CRM using customer feedback

Read More
Survicate case study
Retail
Retail
Case Study Castorama

Discover how to track the customer satisfaction outside the e-commerce, Castorama uses Survicate email surveys.

Read More

Video

Meet Survicate

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Frequently Asked Questions(FAQ)

for Survicate

What is Survicate?

Survicate is an all-in-one Customer Feedback, Survey and NPS Software that helps businesses capture more customer feedback, deliver a better customer experience and attitudes towards the product. It helps to collect valuable customer insights and boost growth by increasing customer satisfaction and discovering growth opportunities. It is designed for small and midsize businesses.

It offers solutions like targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys and questionnaires. It integrates with analytical, CRM and marketing automation platforms like Google Analytics, HubSpot, Intercom, Pardot, MailChimp, and Salesforce. This allows combining all data in one place and use it to improve the performance of marketing and sales teams.

Key features of Survicate are email embedded surveys, predict business growth with all channels NPS surveys, run conversational surveys in intercom messenger, manage customer feedback from multiple sources and many more.

What is Survicate used for?

Survicate is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Engaging Conversational Surveys and Generation Of New Leads .

What are the top features of Survicate?

Embedded survey forms, Personalization and Widgets are some of the top features of Survicate.

Who uses Survicate?

Survicate is used by Internet, Computer Software and Retail among other industries.

What are Survicate alternatives?

GetFeedback, Delighted Platform, SatisMeter and Zoho Survey are popular alternatives for Survicate.

Where is Survicate located?

Survicate is headquartered at ulica Przyrynek 14, Warsaw, MA 00-219, PL.
lightning

Peers used Survicate for Collecting feedback and Engaging conversational surveys

Survicate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.60/5 ★

Read Reviews (2)
Analytics

4.72/5 ★

Read Reviews (167)
Custom Reports

4.25/5 ★

Read Reviews (333)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.60/5 ★

Read Reviews (2)
Analytics

4.72/5 ★

Read Reviews (167)
Custom Reports

4.25/5 ★

Read Reviews (333)

Software Failure Risk Guidance

?

for Survicate

Overall Risk Meter

Low Medium High

Top Failure Risks for Survicate

Survicate Profile

Company Name

Survicate

Company Website

https://survicate.com/

HQ Location

ulica Przyrynek 14, Warsaw, MA 00-219, PL

Employees

11-50

Social

Financials

SEED