Survicate Overview

This is a summary of the comprehensive capabilities and benefits of Survicate based on over 3577 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Survicate, GetFeedback, Delighted platform, SatisMeter, Zoho Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Survicate is right for your needs? Our Cuspera AI engine can evaluate how Survicate fits your specific business needs, industry, and context. Get your personalized assessment report today.

Survicate supports business activities such as:

  • Collecting Feedback
  • Engaging Conversational Surveys
  • Generation Of New Leads
  • Communication Management
  • Helpdesk Management

Survicate can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Increase Sales & Revenue, Improve ROI, Improve Employee Experience, etc. It can help manage these activities if you use E-Mail and Website for these needs. As a solution, Survicate's capabilities include Embedded Survey Forms, Personalization, Widgets, etc.

Survicate Internet Vertical is its biggest customer base.

Reviews

"Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate abou...t $25 in additional revenue from our customers. " - Michael Irvine

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Survicate solved their Customer Feedback Management needs. Cuspera uses 3577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Survicate.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Employee Experience
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Product Experience
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Engaging Conversational Surveys , Generation Of New Leads , as the business use cases that they have been most satisfied while using Survicate.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback with E-Mail

4.93/5

Read Reviews (588)

"...This also boosted NPS score and response rates, as actual users finally got to voice their opinion...."
measuring net promoter score

4.96/5

Read Reviews (134)

"...I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed...."
Measuring CSAT

4.91/5

Read Reviews (98)

"...surveys - ask relevant questions in the context to learn more about website visitors, - one-click email surveys - quickly research customer satisfaction and..."
Engaging Conversational Surveys with E-Mail

4.83/5

Read Reviews (78)

"...Send ActiveCampaign email surveys Run engaging link and email surveys that customers can answer in one click Embed surveys into ActiveCampaign Emails for completion rates of up to 83% Choose from 15 question types including Contact Form, NPS, CSAT, and CES...." ActiveCampaign & Survicate Intergation Feedback via ESP
engaging and following up

4.80/5

Read Reviews (66)

"...Send engaging Intercom Email surveys Send responsive Intercom Email surveys that customers can answer right from their email Embed surveys into Intercom Emails for completion rates of up to 83% Create Intercom Email surveys with an intuitive survey creator...."
Generation Of New Leads with Website

4.93/5

Read Reviews (34)

"...Learn how Survicate can help you better understand your customers to generate more leads and create an engaging experience...." Survey Software for Marketing Teams Survicate [Start Free]
PEER EXPERIENCES
Collecting Feedback with E-Mail

4.93/5

Read Reviews (588)

"...This also boosted NPS score and response rates, as actual users finally got to voice their opinion...." Peer review by Tulio Monte Azul, Chief Technology Officer and Product Manager, Agendor
measuring net promoter score

4.93/5

Read Reviews (134)

Measuring CSAT

4.93/5

Read Reviews (98)

Engaging Conversational Surveys with E-Mail

4.83/5

Read Reviews (78)

"...Send ActiveCampaign email surveys Run engaging link and email surveys that customers can answer in one click Embed surveys into ActiveCampaign Emails for completion rates of up to 83% Choose from 15 question types including Contact Form, NPS, CSAT, and CES...." ActiveCampaign & Survicate Intergation Feedback via ESP
engaging and following up

4.83/5

Read Reviews (66)

Generation Of New Leads with Website

4.93/5

Read Reviews (34)

"...Learn how Survicate can help you better understand your customers to generate more leads and create an engaging experience...." Survey Software for Marketing Teams Survicate [Start Free]

48+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3577 insights from peers and experts to help you assess how these Survicate use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Michael Irvine

Head of Marketing

Looka

Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate about $25 in additional revenue from our customers. Testimonial By Michael Irvine

Filip Zaleski

Growth Marketer

Droplr

We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski

Michal Jaskolski

Co-founder

Morizon

We‘ve surveyed our users about the problems and doubts they have when it comes to financing and mortgage. Based on the results, we published a series of articles to answer their questions Testimonial By Michal Jaskolski
CUSTOMERS TESTIMONIALS

Michael Irvine

Head of Marketing

Looka

Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate about $25 in additional revenue from our customers. Testimonial By Michael Irvine

Filip Zaleski

Growth Marketer

Droplr

We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski

Michal Jaskolski

Co-founder

Morizon

We‘ve surveyed our users about the problems and doubts they have when it comes to financing and mortgage. Based on the results, we published a series of articles to answer their questions Testimonial By Michal Jaskolski

Case Studies

COMPANY CASE STUDIES
Case Study Looka

How Looka got a 2400% ROI using Survicate

Read More
Case Study Brainly

How Brainly implement data-driven strategy and evolve according to audience’s needs using Survicate surveys

Read More
Case Study Agendor

How Agendor keeps improving their product with Survicate Website Surveys

Read More

Frequently Asked Questions(FAQ)

for Survicate

What is Survicate?

Survicate is an all-in-one Customer Feedback, Survey and NPS Software that helps businesses capture more customer feedback, deliver a better customer experience and attitudes towards the product. It helps to collect valuable customer insights and boost growth by increasing customer satisfaction and discovering growth opportunities. It is designed for small and midsize businesses.

What is Survicate used for?

Survicate is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Engaging Conversational Surveys and Generation Of New Leads .

What are the top features of Survicate?

Embedded survey forms, Personalization and Widgets are some of the top features of Survicate.

Who uses Survicate?

Survicate is used by Internet, Computer Software and Retail among other industries.

What are Survicate alternatives?

GetFeedback, Delighted Platform, SatisMeter and Zoho Survey are popular alternatives for Survicate.

Where is Survicate located?

Survicate is headquartered at ulica Przyrynek 14, Warsaw, MA 00-219, PL.

Popular Business Setting

for Survicate

Top Industries

  • Internet
  • Computer Software
  • Retail

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Survicate to Improve customer satisfaction and Acquire customers

Peer and Expert Opinion on Features

for Survicate

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.42/5

Read Reviews (1155)
Personalization

4.50/5

Read Reviews (62)
Widgets

4.66/5

Read Reviews (55)
Survey themes library

4.56/5

Read Reviews (40)
Alerts: popups & Notifications

4.34/5

Read Reviews (37)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.42/5

Read Reviews (1155)
Personalization

4.50/5

Read Reviews (62)
Widgets

4.66/5

Read Reviews (55)
Survey themes library

4.56/5

Read Reviews (40)
Alerts: popups & Notifications

4.34/5

Read Reviews (37)

IT and Other Capabilities

for Survicate

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.21/5

Read Reviews (155)
Data Export

4.01/5

Read Reviews (78)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.21/5

Read Reviews (155)
Data Export

4.01/5

Read Reviews (78)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.49/5

Read Reviews (281)
Email Support

3.77/5

Read Reviews (19)
Chat Support

3.67/5

Read Reviews (22)
Phone Support

3.33/5

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.49/5

Read Reviews (281)
Email Support

3.77/5

Read Reviews (19)
Chat Support

3.67/5

Read Reviews (22)
Phone Support

3.33/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.60/5

Read Reviews (2)
Analytics

4.72/5

Read Reviews (167)
Custom Reports

4.25/5

Read Reviews (333)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.60/5

Read Reviews (2)
Analytics

4.72/5

Read Reviews (167)
Custom Reports

4.25/5

Read Reviews (333)

Software Failure Risk Guidance

?

for Survicate

Overall Risk Meter

Low Medium High

Top Failure Risks for Survicate

Vendor Profile Details

Company Name

Survicate

Company Website

https://survicate.com/

HQ Location

ulica Przyrynek 14, Warsaw, MA 00-219, PL

Employees

11-50

Social

Financials

SEED