Survicate Overview
Survicate excels in transforming customer feedback into actionable insights for businesses. This platform facilitates the creation of custom dashboards and automates workflows, enabling continuous and in-depth analysis of customer sentiments. Its integration capabilities allow seamless data transfer to various tools, providing a holistic view of customer feedback. Survicate's unique selling point lies in its ability to capture feedback across multiple touchpoints, ensuring comprehensive data collection. By turning feedback into strategic alignment, it addresses the industry's challenge of maintaining customer-centric operations. A surprising detail: Survicate's one-click integrations streamline data sharing, enhancing decision-making efficiency.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Survicate.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Survicate.
Survicate Use-Cases and Business Priorities: Customer Satisfaction Data
Survicate works with different mediums / channels such as E-Mail. and Website.
Survicate's features include Embedded Survey Forms, Personalization, Widgets, etc. and Survicate support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Survicate analytics capabilities include Analytics, and Custom Reports.
Reviews
"It was easier for us to automate the entire process, create a survey with Survicate Intercom Integration and leave it running to automatically collect feedback data on its own,” Abdala explains." - Abdala Pineda
Survicate, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Survicate enables the creation of engaging surveys effortlessly, including NPS, CSAT, and CES. Continuous customer feedback is collected through email, web, in-product, and mobile app surveys.
Popular Business Setting
for Survicate
Top Industries
- Internet
- Computer Software
- Retail
Popular in
- Mid Market
- Small Business
- Enterprise
Survicate is popular in Internet, Computer Software, and Retail and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Survicate Use Cases
How does Survicate facilitate Collecting Feedback?
How efficiently Does Survicate manage your Engaging Conversational Surveys?
How efficiently Does Survicate manage your Generation Of New Leads?
What solutions does Survicate provide for Communication Management?
How does Survicate facilitate Helpdesk Management?
48+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Survicate solved their Customer Feedback Management needs. Cuspera uses 3577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It was easier for us to automate the entire process, create a survey with Survicate Intercom Integration and leave it running to automatically collect feedback data on its own,” Abdala explains. Testimonial By Abdala Pineda |
|
We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski |
|
It was important to us that our stores receive customers’ feedback immediately. Customer satisfaction is a direct assessment of their work, and we are obliged to pass it over to them Testimonial By Tom Stefanowski |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Abdala Pineda Chief Revenue Officer weex |
It was easier for us to automate the entire process, create a survey with Survicate Intercom Integration and leave it running to automatically collect feedback data on its own,” Abdala explains. Testimonial By Abdala Pineda |
|
Filip Zaleski Growth Marketer Droplr |
We discovered that verbal communication ceased to fulfill its role, people often get caught in the knowledge trap or are unable to explain something over a distance. But when using images instead of words, things get much clearer. Testimonial By Filip Zaleski |
|
Tom Stefanowski Web Development Manager Castorama |
It was important to us that our stores receive customers’ feedback immediately. Customer satisfaction is a direct assessment of their work, and we are obliged to pass it over to them Testimonial By Tom Stefanowski |
Case Studies
CASE STUDY MAJORITY
CASE STUDY Wellhub
CASE STUDY Wahi
CASE STUDY Taxfix
CASE STUDY Kard
CASE STUDY Workwise
Video
Meet Survicate
Frequently Asked Questions(FAQ)
for Survicate
What is Survicate?
Survicate is an all-in-one Customer Feedback, Survey and NPS Software that helps businesses capture more customer feedback, deliver a better customer experience and attitudes towards the product. It helps to collect valuable customer insights and boost growth by increasing customer satisfaction and discovering growth opportunities. It is designed for small and midsize businesses.
It offers solutions like targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys and questionnaires. It integrates with analytical, CRM and marketing automation platforms like Google Analytics, HubSpot, Intercom, Pardot, MailChimp, and Salesforce. This allows combining all data in one place and use it to improve the performance of marketing and sales teams.
Key features of Survicate are email embedded surveys, predict business growth with all channels NPS surveys, run conversational surveys in intercom messenger, manage customer feedback from multiple sources and many more.
What is Survicate used for?
What are the top features of Survicate?
Who uses Survicate?
What are Survicate alternatives?
Where is Survicate located?
Peers used Survicate for Collecting feedback and Engaging conversational surveys
Survicate Competitors
Survicate Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (167) |
| Custom Reports | Read Reviews (333) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (167) |
| Custom Reports | Read Reviews (333) |
Survicate Integrations
Survicate integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Survicate
Software Failure Risk Guidance
?for Survicate
Overall Risk Meter
Top Failure Risks for Survicate
Survicate, Inc. Profile
Company Name
Survicate, Inc.
Company Website
//survicate.comHQ Location
ulica Przyrynek 14, Warsaw, MA 00-219, PL
Employees
11-50
Social
Financials
SEED
