Media Production Case Studies and Success Stories with Survicate
CASE STUDY Medialivre
Survicate helped Medialivre become more customer-focused. Medialivre used Survicate to run website surveys, Net Promoter Score, and CSAT surveys. The company collected feedback in 3-4 hours and recei...ved about 1,800 responses each month. Over 40 surveys were launched. Survicate was easy to use and helped Medialivre understand its online users better.
Financial Services Case Studies and Success Stories with Survicate
CASE STUDY Intergiro
Survicate helped Intergiro, a Swedish fintech company, collect customer feedback for better product decisions. Intergiro needed more than just quantitative data and wanted real customer insights. Sur...vicate offered easy survey distribution and strong integrations with tools like HubSpot and Intercom. The team achieved a 54% engagement rate and validated features twice as fast. Over 2,000 customers participated in their feedback process.
Survicate helped Kard, a fintech startup, collect customer feedback using NPS surveys. Kard used Survicate to boost its Trustpilot rating from 4.2 to 4.8. Over 1,000 survey responses came in one day.... The team redirected happy users to leave 5-star reviews online. Survicate's integration with Intercom made the process easy and fast.
Taxfix uses Survicate and Braze to improve mobile user retention. The main challenge was keeping users engaged during the short tax season. Taxfix used personalized journeys and targeted surveys to c...onnect with users at the right time. They achieved a Net Promoter Score of 68 and an 88% NPS survey completion rate. About 75% of their customers use the mobile app to do their taxes.
Health, Wellness and Fitness Case Studies and Success Stories with Survicate
CASE STUDY Wellhub
Survicate helped Wellhub collect user feedback for their corporate wellness platform. Wellhub started with basic NPS surveys but needed deeper insights for product and messaging decisions. After Brun...a Maia joined as Global UX Research Lead, they expanded Survicate use to run exploratory surveys and intercept users at key moments. Wellhub now gathers over 110,000 survey responses yearly from 3.5 million paid subscribers. Their average survey completion rate is 94%.
Survicate and HubSpot helped Wahi automate customer feedback collection. Before, Wahi used manual follow-ups that slowed their team. With Survicate surveys in HubSpot workflows, Wahi now gathers and ...acts on feedback faster. They fill 21 contact fields with survey responses and save over 10 hours each week. Automation improved efficiency and helped Wahi create strong customer testimonials.
Banking Case Studies and Success Stories with Survicate
CASE STUDY MAJORITY
Survicate helped MAJORITY, a mobile banking app, collect user feedback at scale. Before Survicate, MAJORITY relied on customer support and Google Forms, which did not integrate with their tech stack.... Survicate’s integration with Braze and Intercom automated survey distribution and feedback collection. MAJORITY increased NPS by 7.5% and improved survey completion rates up to 83%. The company also extended feedback-driven workflows from 14 days to 3 months.
Marketing and Advertising Case Studies and Success Stories with Survicate
CASE STUDY GetResponse
GetResponse used Survicate to gather customer feedback and improve their email marketing platform. They ran over 320 active surveys and collected about 3,000 responses each month. The team used both ...email and in-product surveys to get insights at different stages of the customer journey. Since 2020, GetResponse saw a 53% increase in their Net Promoter Score (NPS). Survicate helped them make better product decisions and keep customers happy.
Survicate helps Workwise improve product development with fast user feedback. Workwise uses in-product surveys, Net Promoter Score surveys, and email surveys. The product team gets the first response... in 5 minutes and collects about 5,000 responses each month. The average survey completion rate is 80%. Survicate is easy to set up and meets strict EU data privacy rules. Workwise uses Survicate to understand user needs and improve their job marketplace for SMEs.
Landing used Survicate to collect user feedback from its creative community platform. The goal was to build a space for Gen Z that values authenticity and creativity. Survicate helped Landing gather ...feedback from many touchpoints and quickly respond to user needs. Landing achieved a 61.2% product-market fit, validated features twice as fast, and saw a 30% growth in product-market fit. This helped Landing create a community-led platform that users love.
Other Industry Case Studies and Success Stories with Survicate
CASE STUDY Domain
Survicate helps Domain measure customer satisfaction with CSAT surveys. The product team uses CSAT questions to track user satisfaction over time. They also use open-ended questions to find and prior...itize product improvements. This feedback helps Domain improve their product based on real user needs.
Fortive used Survicate to collect customer feedback and improve their website experience. They needed a flexible survey tool that could support many types of surveys and accounts. Survicate made it e...asy for teams to launch surveys and gather insights. With Survicate and FullStory, Fortive received 51,000 survey responses. Their customer satisfaction score (CSAT) grew by 20%.
Survicate helps WeSki collect direct customer feedback. The platform lets WeSki hear about customer needs, challenges, and wins. WeSki uses Survicate to improve their service every year. Survicate is... a key tool for WeSki to understand and act on feedback. This helps WeSki make better decisions for their customers.
Survicate and HubSpot help WeSki collect customer feedback for their travel platform. WeSki uses Survicate to run surveys after purchase and after ski trips. This feedback helps WeSki improve their s...ervice and meet customer needs. WeSki kept a Net Promoter Score of 55 in 2022/23. The company saw 10x growth since 2020 and collected over 2,600 surveys.
Survicate helps WeSki collect direct customer feedback. The tool lets WeSki hear about customer needs, challenges, and wins. WeSki uses Survicate to improve their service every year. Survicate is a k...ey tool for WeSki to understand and act on customer feedback.
